Dell™ PowerVault™ 77xN NAS Systems Administrator's Guide Initial Configuration NAS Manager Advanced Disk and Volume Management System Management Backing Up the System Recovering and Restoring the System Dell ActiveArchive Advanced Features Troubleshooting NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
Back to Contents Page Initial Configuration Dell™ PowerVault™ 77xN NAS Systems Administrator's Guide Configuring Your NAS System for the First Time Configuring Your NAS System Automatically on a Network (with DHCP) Configuring Your System Using the Kick-Start Utility Configuring Your System Using a Keyboard, Monitor, and Mouse Configuring Your System Using a Serial Connection Other Documents You May Need This section provides information necessary to perform the initial configuration of the sy
The third RJ-45 connector, located in the lower right corner of the system's back panel, is an embedded remote access connector and should only be used for remote access functions. 3. Connect the other end of the Ethernet cable to a functioning Ethernet jack. 4. Push the power button to turn on the NAS system. The NAS system retrieves the information it needs (the IP address, gateway subnet mask, and DNS server address) from a DHCP server on the network.
the network. See "Configuring Your NAS System Automatically on a Network (with DHCP)." 1. Connect one end of the power cable to the NAS system and the other end to a power source. 2. Connect one end of an Ethernet cable into one of the two 10/100/1000 NIC connectors (see Figure 1-1) on the back of your NAS system. For more information on the location of system connectors, see the User's Guide. NOTE: There are three RJ-45 NIC connectors on the back panel of your system.
8. Click Launch Configuration Tool to launch the NAS Manager. The Configuring icon is displayed for 5 minutes after you click Launch Configuration Tool. If the agent is still running after 5 minutes, the icon displays "Ready." 9. Use the NAS Manager to configure the NAS system's IP address. See "Configuring the Network Address for the NAS System" in "NAS Manager." Disabling the Kick-Start Utility NOTICE: If you are not using the Kick-Start utility to configure your system, you must disable it immediately.
Windows® 2000 Windows XP Microsoft Windows NT® Configuring Your System Using a Serial Connection From a Windows 2000 Client NOTE: Perform this procedure only if you cannot configure your NAS system using a DHCP server on the network. See "Configuring Your NAS System Automatically on a Network (with DHCP)." Setting Up the Windows 2000 Client to Connect to the NAS System 1.
your client system is typically labeled COM1 or COM2. 10. Click Only for myself, and then click Next. 11. Type a name for the connection in the text box, and then click Finish. Do not click Connect yet. The connection must first be configured before connecting to the NAS system. 12. Click Properties. 13. In the next window that appears, click the General tab, and then select Communication cable between two computers from the Select a Device drop-down menu. 14. Click Configure.
2. On the client system, right-click My Network Places on the desktop, and click Properties. The Network and Dial-up Connections window appears. 3. Double-click the connection you created in "Setting Up the Windows 2000 Client to Connect to the NAS System." 4. Enter the administrative user name and password for your NAS system. NOTE: The default administrative user name is administrator and the default password is powervault. 5. Click Connect.
serial connection to initialize. 4. On the client system's desktop, click the Start button and click Control Panel. 5. Click Network and Internet Connections. NOTE: If you are prompted to set up phone and modem options here, enter all the appropriate information for your location. 6. Click Network Connections. 7. Click Create a new connection in the left pane. 8. In the New Connection window, click Next. 9. Click Set up an advanced connection, and then click Next. 10.
NOTE: The NAS Manager supports clients running Microsoft Internet Explorer 5.5 or later (or Netscape Navigator 6.2.2 or later for Red Hat Linux). 10. Type https://192.168.192.1:1279 in the browser and press . 192.168.192.1 is the IP address used by your NAS system for this serial cable connection. 11. Click Yes to accept the security certificate. 12. Enter the administrative user name and password for your system when prompted, and then click OK.
i. Click Next. j. Select the port to which you want to install the modem, and then click Next. k. Enter the area code in the Localization Information window, and then click Next. l. Click Finish to complete the modem installation. m. In the Add RAS Device window, click COMx - Dial-Up Networking Serial Cable Between 2 PCs, and click OK. n. In the Remote Access Setup window, select Dial-Up Networking Serial Cable between 2 PCs, and click Continue. o. Click Dial out only and click OK. p.
Connecting to the NAS System From a Windows NT Client This section assumes that you have already configured your client system to connect to the NAS system. If you have not configured the client system, see "Setting Up the Windows NT Client to Connect to the NAS System." 1. Ensure that your NAS system is on and that it has had sufficient time to boot into the Windows operating system.
Troubleshooting testing your system. Guide System Information Basic information about your system, including safety and regulatory information. Warranty information may be in this document or in a separate document. Resource CD Contains electronic copies of your system documentation. Online Help Online help is available for the NAS Manager and the Windows Powered operating system. In addition, online help is provided with some of the system management and storage management software components.
Back to Contents Page NAS Manager Dell™ PowerVault™ 77xN NAS Systems Administrator's Guide Logging in to the NAS Manager Basic Navigation Changing the NAS Manager Language How to Find Online Help Configuring Network Properties Creating Users Using Shares Disk Quotas Using Logs Multiple Device Management Configuring MDM on Your NAS System Viewing MDM Device Status Using the MDM Controller to Administer NAS Devices Shutting Down the NAS System Managing Disks Managing Volumes
3. When the Enter Network Password window displays, type a user name and password and then click OK to log in as the administrator. NOTE: The NAS Manager default administrator user name is administrator and the default password is powervault. 4. Click Administer this server appliance. 5. When the Enter Network Password window appears again, enter the same user name and password that you entered in step 3, and then click OK. You are now logged in to the NAS Manager.
Disks — Allows you to configure disks and volumes, set disk quotas, and create snapshots (or persistent images). Users — Enables you to create, edit, and delete local users and groups. Shares — Enables you to manage local folders and create or modify file shares. Maintenance — Allows you to perform maintenance tasks such as backup and restore, apply software updates, check logs, change the language of the NAS Manager, and access the Terminal Services Advanced Client.
On the Advanced Administration Menu, click Administrative Tools, and then click Windows Powered Help. Configuring Network Properties Use the Network tab in the NAS Manager to configure the NAS system for the network. This section provides information for setting up your NAS system on the network, including naming the system, defining the IP address, and configuring the NIC. Naming the NAS System By default, the NAS system uses your service tag number as the system name.
The network address setup is complete. NOTE: When you change the IP address, you may be unable to access the NAS Manager until you reboot the NAS system, or for approximately 15 minutes until the network recognizes the new IP address. You can also try to access the NAS system by typing https://new_ip_address:1279 in the NAS Manager. Creating Users A user is a person or group that has access to the shares on the NAS system. You create users after you configure the network properties of your NAS system.
add from that domain. 8. Click OK. Using Shares A share is a folder on the NAS system that is shared with other systems on the network, whether those systems are running a Windows, Novell® NetWare®, Macintosh, or UNIX® operating system. A NAS system supports the following methods of sharing folders: CIFS — The Common Internet File System protocol is used by clients running a Windows operating system. NFS — The Network File System protocol is used by clients running UNIX.
for information about enabling the AppleTalk and NCP protocols. 8. Use the protocol tabs to configure the specific properties of each type of share. NOTE: Services for NetWare (SFN) are compatible with the Novell NetWare Bindery service for authentication and file access using the Internetwork Packet Exchange/Sequenced Packet Exchange (IPX/SPX) network protocol. You must perform a NetWare logon to the NAS system using a NetWare client before you can connect to the NetWare shares. 9. Click OK.
3. On the Shares page, click Shares. 4. In the Shared Folders table, click the share for which you want to remove a protocol. 5. Click Properties. 6. Uncheck the protocol(s) to remove it from the share. 7. Click OK to confirm the protocol removal, or click Cancel to keep the protocol(s) for the share. Disk Quotas Disk quotas track and control the use of disk space for volumes.
users by adding new quota entries in the Quota Entries window. To add a new quota entry, perform the following steps: 1. Log in to the NAS Manager. 2. Click Disks. 3. Click Disk Quota. 4. On the Disk Quota page, click the volume to manage. 5. Click Quota Entries. 6. Click New. 7. Select a local user from the list box, or type the name of a domain account in the text box (in the format domain_name\user_name). 8.
9. Click OK. Removing Disk Quota Entries 1. Log in to the NAS Manager. 2. Click Disks. 3. Click Disk Quota. 4. On the Volumes and Quotas page, select the volume to manage. 5. From the Tasks list, select Quota Entries. 6. On the Quota Entries page, select the Logon name from which you want to remove the quota entry. 7. On the Tasks list, select Delete. 8. Click OK.
8. Click Back to close the Log Details page and return to the log entry list on the Logs page. Modifying Log Properties For system, security, and application logs, you can specify the maximum log size and determine how the system handles log entries when the maximum capacity of the NAS system is reached. To modify the properties of a log file, perform the following steps: 1. Log in to the NAS Manager. 2. Click Maintenance. 3. Click Logs. 4. On the Logs page, select the type of log you want to configure. 5.
.log files — With a text editor such as Microsoft Notepad. .csv files — With a text editor or with Microsoft Excel. .evt files — With the Event Viewer. The Event Viewer can usually be found under Administrative Tools from the Start menu of a Windows 2000 system. In the Event Viewer window, click Action and then click Open Log File. Browse to the location of your log file, choose the log type of your file, and then click Open. Clearing Log Files 1. Log in to the NAS Manager. 2. Click Maintenance. 3.
The system automatically reboots. Configuring an MDM Device Your NAS system can be configured as a device that can be controlled by any controller (trust mode) or as a device controlled only by a controller with a specific certificate (certificate mode). If you choose trust mode, the first controller that attempts to control the device becomes the device's controller. In certificate mode, only the system with the uploaded certificate can control the device.
Viewing MDM Device Status When your NAS system is configured as an MDM device, you can use the NAS Manager to track the status of the system. To view the status of an MDM device, perform the following steps: 1. Log in to the NAS Manager. 2. Click MDM. The MDM Agent Status page displays the following information: Require Certificate — Yes indicates that the system is operating in certificate mode. No indicates that the system is operating in trust mode.
2. Click Controller. 3. Click Control Devices. 4. In the Tasks list, click Add Device. 5. Type the name, optional description, and optional MAC addresses for the device you are adding. 6. Click OK. Grouping Devices into a Set 1. Log in to the NAS Manager. 2. Click Controller. 3. Click Control Devices. 4. In the Name column of the Object/Task Selector on the Devices page, select one or more devices to group into a set. 5. In the Tasks list, click Create Set. 6.
4. In the Tasks list, click Run. 5. Follow the instructions in the Run Job Wizard. Using MDM Job Templates In addition to sample job scripts provided with the NAS Manager MDM services, you can create custom scripts that can be run remotely on one or more devices. These custom scripts are then incorporated into job templates that can be used later for running jobs. Creating a New Job Template 1. Log in to the NAS Manager. 2. Click Controller. 3. Click Run Jobs. 4. In the Tasks list, click New. 5.
The parameters of the JoinDomain.vbs script to join a workgroup are: -workgroup Where workgroupname is the name of the workgroup. CreateUser.vbs The CreateUser.vbs script will add a user to a specific NAS system or device set. The parameters of the CreateUser.vbs script are: [-group ] -password Where group (optional) is the group to which the user is being added, username is the name of the new user, and password is the new user's password. IsQFEInstalled.
Viewing Alerts 1. Log in to the NAS Manager. 2. Click Controller. 3. Click View Alerts. 4. Select the check box next to the alert you want to view. 5. In the Tasks list, choose Alert Details. 6. On the Alert Details page, you can view information about the condition(s) that caused the alert, and then follow the instructions. 7. Click Clear Message to delete the alert.
A list of available disks is displayed along with the status of each disk. 6. Click the disk whose properties you want to view, and then click Properties. The Properties page displays information such as disk status, capacity, device type, and vendor. Rescanning for Disks 1. Log in to the NAS Manager. 2. Click Disks. 3. On the Disks page, click Disks. 4. Select the adapter that contains the disk you want to rescan by clicking the adjacent radio button. 5. Click Select in the Tasks column.
6. In the Physical Disks column on the Disks page, select the disk to free. 7. In the Tasks list, click Free Hotspare. Forcing a Disk Online 1. Log in to the NAS Manager. 2. Click Disks. 3. On the Disks page, click Disks. 4. Select the adapter that contains the disk you want to force online by clicking the adjacent radio button. 5. Click Select in the Tasks column. A list of available disks is displayed along with the status of each disk. 6.
NOTE: See "Advanced Disk and Volume Management" for advanced operations on all RAID controllers. To prepare a volume for expansion, perform the following steps: 1. Log in to the NAS Manager. 2. Click Disks. 3. Click Volumes. 4. In the Volumes column, select the volume to prepare for expansion by clicking the adjacent radio button. 5. On the Tasks list, click Prep Expand. 6. Select the disks you want to add to this volume. 7. Click OK. The RAID status changes to show the preparation is in progress.
5. In the Tasks list, click Delete. 6. Click OK. Reconfiguring a Volume NOTICE: When you reconfigure a data volume, all data on the existing volume is deleted. Therefore, it is important to back up your data before reconfiguring a volume. 1. Manually remove all shares and persistent images before reconfiguring the volume. NOTE: If the volume is in use or contains shares or persistent images, you cannot reconfigure the volume. The message Use Array Manager is displayed.
2. Remove the failed hard drive. 3. Insert a new hard drive ordered from Dell that is the same size as or larger than the failed drive. NOTE: The repair feature will not work if you insert a hard drive that is smaller than the failed drive. 4. Power on the NAS system. 5. Log in to the NAS Manager. 6. Click Disks. 7. Click Volumes. 8. Click Repair.
icon on the desktop of the NAS system. 4. Click Administrative Tools or System Management to display the list of selectable options. 5. Click the tool or setting you want. 6. When you are finished using the Advanced Administration Menu, log off by clicking Logoff at the bottom of the Advanced Administration Menu.
Back to Contents Page Advanced Disk and Volume Management Dell™ PowerVault™ 77xN NAS Systems Administrator's Guide Using the Array Manager to Manage Your Disks and Volumes Array Manager Common Tasks Managing Disk Arrays Array Disk Commands General Controller Commands Disk Management Volume Management Working With Dynamic Volumes Enclosure Management This section provides information about using Dell OpenManage™ Array Manager to manage your disks, volumes, and physical hard drives.
6. If a Dell OpenManage Array Manager window with buttons such as Create Volume or Create Virtual Disk displays, click the task you want to perform, or close the window to view the Array Manager console. NOTE: To automatically launch Array Manager into the console window, ensure that Show this window at start-up is not selected.
Vendor identifies the vendor on hardware objects. The parameters for Volumes are as follows: Name is the name of the object. Status can vary, depending on the object. Common status conditions are Online, Healthy, and Resynching. Layout identifies the object, such as Basic Primary Partition. Disk Group shows an entry for disks in a basic or dynamic group. Capacity is the maximum size of the disk. Free Space is the amount of free hard-drive space still available.
Expanding an Existing Volume 1. Find the virtual disk that corresponds to the volume you are going to expand. 2. Add a member to that virtual disk. NOTE: After adding a member to a virtual disk, the virtual disk is reconstructed by the adapter. This operation will take several hours. 3. After the virtual disk has completed the reconstruction process, perform a rescan operation. 4. Extend the specified volume with the new space available to the virtual disk.
NOTE: Your NAS system supports only NTFS partitions. Formatting all partitions as NTFS allows for advanced features only available under that file system. 6. Click Next to continue. The Completing the Create Virtual Disk Wizard dialog box displays. 7. Click Finish to create a virtual disk or Back to return to the previous screen. Array Manager confirms the creation of the virtual disk. The Rescan Disk Layout checkbox is selected by default.
Perform the following steps to add array disks to a virtual disk or to change the virtual disk's RAID level: 1. Right-click a virtual disk. 2. Click Add Member. A Virtual Disk Add Member dialog box appears. The available disks are listed in the left pane. You can choose appropriate disks to add by selecting them and using Add Disk to move them to the right pane. 3. Choose the RAID level in the Virtual Disk Type pull-down menu. 4. Click OK to continue or Cancel to cancel the operation.
3. From the pull-down menu, choose the policies you want. You can enable or disable the write-cache or enable or disable the read-cache. 4. Click OK to continue or Cancel to quit the operation. When you are finished, click Properties to verify if the policy changes occurred. Using Check Consistency If your disk is in a degraded state, using Check Consistency might enable you to restore your disk to Ready status.
Format Rebuild Assign global hot spare Unassign global hot spare Online array disk Offline array disk Prepare to remove Properties Format The Format command performs a low-level formatting of the array disk. To format the array disk, perform the following steps: 1. Right-click the disk that you want to format. 2. Click Format. The right pane shows the status of the format. The status displays Formatting until the operation is finished. Rebuild The Rebuild command is enabled only when a disk has failed.
Unassign Global Hot Spare The Unassign Global Hot Spare command unassigns the hot-spare disk. To unassign the hot-spare disk, perform the following steps: 1. Right-click the disk that is assigned as a hot spare. 2. Click Unassign Global Hot Spare. 3. Confirm the successful completion of the operation by checking the properties displayed in the right pane. The status of the array disk must be Ready and the type must be Array Disk.
General Controller Commands This section describes the general controller operations: Rescan controller Flush cache Enable alarm Disable alarm Rebuild rate Properties Rescan Controller The Rescan Controller command can be used to check whether any new disks were attached after a configuration was set. To rescan the controller, perform the following steps: 1. Right-click the controller you want to rescan. 2. Click Rescan Controller.
failed drive. During a rebuild, the complete contents of an array disk are reconstructed. A rebuild operation can occur during normal operation; however, it will degrade performance. You can reduce the rebuild rate to maintain system performance during the rebuild operation; however, a reduced rebuild rate extends the rebuild time. NOTICE: The default rebuild rate is 30 percent. System performance might be degraded if you change the rebuild rate to a higher value than the default.
Upgrading a Basic Disk to a Dynamic Disk Because only dynamic disks can be used for online volume extension, it is recommended that you use Array Manager to upgrade all data disks on your system to dynamic. The upgrade includes new disks, which are added to the system as basic disks. NOTICE: Because of system recovery limitations, the operating system disk must remain a basic disk. Do not upgrade your operating system disk to dynamic.
4. Select the foreign disks that you would like to merge to the system. By default all foreign disks are selected to be merged. 5. Click Next. 6. Click Next again to validate the volume status of each foreign disk. 7. Click Finish. Monitoring Disk Reliability Array Manager supports Self-Monitoring Analysis and Reporting Technology (SMART) on array disks that are SMART enabled. SMART performs predictive failure analysis on each hard drive and sends an alert if a hard disk failure is predicted.
Formatting a Partition or Volume 1. Right-click the volume or partition you want to format, and then click Format. 2. Choose NTFS as the file system type. NOTE: Your NAS system supports only NTFS partitions. Formatting all partitions as NTFS allows for advanced features only available under that file system. 3. Enter a label for the volume. The label appears on the Array Manager console. If a name has been selected, this name appears in the Name field. You can change the name by typing a different name. 4.
You are prompted to select whether to create a partition or a volume. Ensure that the Dynamic volume button is highlighted. The dynamic group to which the volume will belong is automatically created and appears selected. 3. Click Next. You are prompted for the volume layout and size of the volume to create. 4. Select the concatenated dynamic volume types. NOTE: Software mirroring, striping, and software RAID are not recommended because of performance degradation. 5. Provide a size in MB or GB. 6.
You cannot extend a volume if any of the following are true: The volume is formatted as FAT or FAT32. The volume is using software RAID (striped, mirrored, or RAID 5 volume). Unallocated space is not available on a dynamic disk. You can extend simple and spanned volumes on dynamic disks onto a maximum of 32 dynamic disks. After a volume is extended, it cannot be mirrored or striped using software RAID. No portion of a spanned volume can be deleted without deleting the entire spanned volume. 1.
expand Power Supplies to display the individual power supplies in the left page. If you right-click Power Supplies or an individual power supply, a context menu displays with a Properties option. Enclosure Temperature Probes The temperature probes that are installed in the enclosure are displayed under Temperature Probes in the tree view. You can select Temperature Probes to display the individual temperature probes and their status information in the right pane.
Back to Contents Page System Management Dell™ PowerVault™ 77xN NAS Systems Administrator's Guide Dell OpenManage Server Administrator Using Remote Access Controllers Alert Log Messages From Dell OpenManage Server Agent Configuring SNMP Properties This section provides information about system management for your NAS system, including an overview of Dell OpenManage™ Server Administrator, using Embedded Remote Access (ERA), and configuring SNMP properties.
information on the Remote Access Service, see "Using Remote Access Controllers." Storage Management Service The Storage Management Service provides storage management information in an integrated graphical view. The Storage Management Service enables you to view the status of local and remote storage attached to a monitored system. The Storage Management Service obtains logical and physical information about attached storage devices from the Dell OpenManage Array Manager managed node.
You can log in to the Remote Access Service through the Server Administrator home page or by directly accessing the controller's IP address using a supported browser. See the Server Administrator Command Line Interface User's Guide for information about running the Remote Access Service from the command line. When using the Remote Access Service, you can click Help on the global navigation bar for more detailed information about the specific window you are viewing.
3. Log on to the Terminal Services Advanced Client session. NOTE: The default administrator user name is administrator and the default password is powervault. 4. Click the Advanced Administration Tool icon to access the PowerVault Advanced Administration Menu. 5. From the PowerVault Advanced Administration Menu, select System Management, and then click Computer Management. 6. From the Computer Management console tree, click Services and Applications. 7. Click Services. 8.
5. At the Advanced Administration Menu, select System Management, and then click Computer Management. 6. Click Services and Applications. 7. Click Services. 8. In the details pane, right-click SNMP Service. 9. From the Action menu, click Properties. 10. Select the Agent tab, select Contact, and then type the name of the user or system administrator. 11. Select Location, and then type the physical location of the system or the contact. 12.
Back to Contents Page Backing Up the System Dell™ PowerVault™ 77xN NAS Systems Administrator's Guide System-State Backup Backing Up Data Volumes Windows 2000 Backup and Recovery Tools Third-Party Backup Software Installing Tape Device Drivers for Windows 2000 Backup and Recovery Tools Backing Up Dell ActiveArchive™ Persistent Images Using Tape Backups on a SAN This section provides instructions on how to back up files on your system.
3. Click Backup. 4. In the Log on to Windows window, enter the administrator user name and password and click OK. NOTE: The default administrative user name is administrator and the default password is powervault. The Welcome to Windows 2000 Backup and Recovery Tools window displays. NOTE: If the Windows 2000 Backup and Recovery Tools window does not display, click Maintenance, and then click Terminal Services.
Windows 2000 Backup and Recovery Tools allow you to back up your data volumes to a locally attached tape drive or to a file. NOTE: You must have a supported SCSI card and a tape drive installed to back up your data volumes to tape. You can access the Windows 2000 Backup and Recovery Tools by clicking the Maintenance tab on the NAS Manager primary menu and clicking Backup or by clicking Windows 2000 Backup/Recovery Tools on the Advanced Administration Menu under Administrative Tools.
Installing VERITAS Backup Exec Remote Administrator on a Client System 1. Insert the VERITAS Backup Exec CD in the CD drive of the client system. The CD starts the software automatically. 2. If the CD does not start the software automatically, open Windows Explorer, right-click the CD drive that contains the VERITAS software, and select Autoplay from the menu. 3. Follow the instructions in the documentation that came with your backup software to complete the installation.
1. Insert the ARCserve 2000 CD in the CD drive of the client system. The CD starts the installation automatically. 2. If the installation does not start automatically, open Windows Explorer, right-click the CD drive that contains the ARCserve 2000 software, and select Autoplay from the menu. The ARCserve 2000 Product Explorer window displays. 3. Follow the instructions in the documentation that came with your backup software to complete the installation. Using ARCserve 2000 Remote Manager 1.
9. Click Device Manager in the left pane. 10. Click Unknown Devices in the right pane. NOTE: The tape device may also appear under Other Devices. 11. Double-click the tape device. 12. Click the Driver tab. 13. Click Update Driver. The Upgrade Device Driver Wizard displays. 14. Click the radio button next to Search for a suitable driver for my device (recommended), and then click Next. 15. In Optional search locations, click the check box next to Specify a location, and deselect the other check boxes. 16.
12. Click Update Driver. The Upgrade Device Driver Wizard displays. 13. Click Next. 14. Click the radio button next to Search for a suitable driver for my device (recommended), and then click Next. 15. In Optional search locations, click the check box next to Specify a location, and deselect the other check box. 16. Click Next. A dialog box displays with a field for you to enter the location of the device driver. 17.
NOTE: For increased performance, back up only read-only persistent images. 2. On the NAS Manager primary menu, click Maintenance. 3. Click Terminal Services and log in to the NAS system. 4. When the PowerVault Advanced Administration window displays, click Exit. 5. Double-click My Appliance and browse to the persistent image created in step 1. Persistent images are located in the Dell ActiveArchive directory of the volume on which you created the persistent image in step 1. 6.
5. Click the check box next to Redirect Files. 6. Enter the drive letter and path where you want the files to be restored. This path must be different from the original persistent image location. 7. Click Run Now to run the restore immediately or click Schedule to schedule your restore job to run at a later time. Using Tape Backups on a SAN You can use one or more NAS systems to back up data to a tape backup device on a storage area network (SAN).
Back to Contents Page Recovering and Restoring the System Dell™ PowerVault™ 77xN NAS Systems Administrator's Guide Solutions to Try Before Reinstalling Recovery From System Failure Restoring System State Data Restoring Initial System Setup This section provides instructions on how to recover the NAS system if the operating system fails. Additionally, this section provides information for possible solutions that do not require restoring the operating system.
configuration information. To recover from a system failure, you must complete the following tasks: Reinstall the operating system using the Reinstallation CD Configure the system using the System Setup program Restore the system-state backup (see "Restoring System State Data" in "Backing Up the System" for more information) Reinstalling the Operating System NOTICE: Using the Reinstallation CD will cause you to lose any data on the operating system drive. 1. Insert the Reinstallation CD into the CD drive.
NOTE: The default user name is administrator and the default password is powervault. 5. Click Restore Wizard. The Restore Wizard window displays. 6. Click Next. If you do not see the media that contains your restoration files, skip to step 7. Otherwise, perform the following steps: a. Click + next to File. b. Click + next to the media that contains the restoration files. c. Select System State. d. Click Next. e. Go to step 8. 7.
k. In the Restore files to field, choose Original location, and then click Next. The How to Restore window displays. l. Select Always replace the files on disk, and then click Next. The Advanced Restore Options window displays. m. Leave all check boxes unchecked, and then click Next. 8. Click Finish to begin the restore process, and then click OK. 9. Restart your system after the restore process completes.
Back to Contents Page Dell ActiveArchive Dell™ PowerVault™ 77xN NAS Systems Administrator's Guide Introduction to Persistent Images Configuring the Persistent Image Global Settings Configuring Persistent Image Volume Settings Using Persistent Images Scheduling Persistent Images Accessing Stored Persistent Images Restoring Volumes From an Existing Persistent Image Reextending an Extended Volume Changing the Dell ActiveArchive Event Log Language Defragmenting a Volume Containing Persisten
When the ActiveArchive cache file reaches the deletion threshold, the system begins deleting files, depending on the retention weight (the deletion priority of the file) and age of the persistent image. The system first looks for the persistent image with the lowest retention weight in the cache file. It then deletes the oldest persistent image with the lowest retention weight until the cache file is below the deletion threshold.
Inactive period — Prior to starting a persistent image, the system waits for a period of relative inactivity on the volume being imaged. The default value for this period, which is 5 seconds, allows systems to start an image with a consistent file set and a minimal time-out. Experienced administrators may reduce or increase this value for system optimization.
In addition to scheduling persistent images, you can take new persistent images on demand, delete existing persistent images, configure the persistent image environment, and set persistent image retention weights. Taking a New Persistent Image on Demand 1. Log in to the NAS Manager. 2. Click Disks. 3. Click ActiveArchive. 4. Click Persistent Images. 5. In the Tasks list on the Persistent Images page, click New. 6. In the menu that is displayed, select the Volume(s) to preserve.
%% = Percent sign 10. Click OK to create the persistent image. Deleting a Persistent Image 1. Log in to the NAS Manager. 2. Click Disks. 3. Click ActiveArchive. 4. Click Persistent Images. 5. Click the check box next to the persistent image that is to be deleted. 6. In the Tasks list, click Delete. 7. Click OK to delete the persistent image.
8. Select the retention weight. 9. Click OK to update the persistent image. Scheduling Persistent Images When you click from the NAS Manager primary menu Disks® ActiveArchive® Schedules, the Scheduled Persistent Image page displays a list of all scheduled persistent images and associated tasks. Each scheduled persistent image is identified by the scheduled time, day, frequency, starting date, and target volume ID. Persistent images identified by time and date are located in the ActiveArchive directory.
pattern of Snapshot.%i and you take two persistent images, you have Snapshot.1 and Snapshot.2. The default persistent image name pattern is Snapshot %M-%D-%Y %H.%m.%s. Valid pattern macros are as follows: %M = Month %D = Day %Y = Year %h = Hours in 12-hour format %H = Hours in 24-hour format %m = Minute %s = Second %i = Instance, which increments once per instance %a = AM/PM %W = Day of the week %w = Three-letter day of the week %% = Percent sign 7. Click OK to save the new scheduled persistent image.
(Repeat every), the day to begin, the volume(s) to include, the image attributes (Read-only or Read/Write), retention weight, the number of images to save (per schedule), and the image name. NOTE: To select multiple volumes, press and hold and select all volumes that are to be included in the persistent image. NOTE: If volumes are not protected by RAID 1 or RAID 5, or if volumes are frequently being added and removed, it is recommended that you make persistent images of individual volumes.
5. Open Windows Explorer. 6. Select the drive on the left side. 7. Right-click the ActiveArchive directory, and then click Properties. 8. Click Security, and then click Add. 9. Click specific users or groups or type the individual users or group names to add individual users or groups, and then click OK.
The original path and filename and the Dell ActiveArchives default path might exceed the 255-character limit and become inaccessible through Windows Explorer. If a file becomes inaccessible because of the 255-character limit, perform the following steps to ensure that you can access long path and file names in Windows Explorer: 1. Create a share for the desired snapshot folder. For example: E:\ActiveArchives\Snapshot 01-01-2001 12.00.00\ 2. Access that share through the desired client.
1. Copy your files to a dynamic volume. 2. Take a persistent image of this dynamic volume. For information about taking a persistent image, see "Using Persistent Images." 3. Extend the dynamic volume. For information about extending a volume, see "Extending a Dynamic Simple or Spanned Volume." 4. Delete the files on the extended volume. 5. Take another persistent image of the dynamic volume. 6. Revert to (or restore) the original persistent image you took in step 2.
9. After the batch file has run, reboot your system. Defragmenting a Volume Containing Persistent Images NOTICE: Defragmenting a volume containing persistent images without using the following procedure can corrupt your persistent images and degrade your system performance. NOTICE: To defragment a volume, you must delete all persistent images on that volume. NOTE: If you do not have persistent images on your volume, this procedure does not apply.
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Back to Contents Page Advanced Features Dell™ PowerVault™ 77xN NAS Systems Administrator's Guide Using the Redundant Memory Feature Installing Multilanguage User Interface (MUI) Support Installing and Configuring Support for Other Languages Network Adapter Teaming Services for UNIX® File Server for Macintosh Services for Novell® NetWare® Microsoft Directory Synchronization Services Using Secure Sockets Layers This section includes descriptions of advanced features that cannot be performe
For information on enabling the your NAS system's redundant memory feature, see your system's User's Guide. Installing Multilanguage User Interface (MUI) Support NOTE: Installing the MUI for your language automatically installs the appropriate language locale. The NAS system allows you to change languages for its Microsoft Windows Powered operating system's user interface. The MUI allows the NAS system to display Windows Powered operating systems menus, dialogs, and help files in multiple languages.
4. Log in to the system as an administrator. NOTE: The default administrator user name is administrator and the default password is powervault. 5. On the Advanced Administration Menu, click System Management, and then click Set Regional Options to launch the Regional Options control panel. 6. On the General tab, select the MUI language from the Your locale (location) drop-down menu, and then click Apply. 7. Log off and log in to the system again for the new language MUI to take effect.
NOTE: For more information, see the Microsoft Windows Powered operating system's online help. Network Adapter Teaming Network adapter teaming allows the system to use the combined throughput of multiple network ports in parallel to increase performance or to provide fault tolerance. Network adapter teaming on your NAS system supports the following technologies: Adaptive Load Balancing (ALB) from Intel® Adapter Fault Tolerance (AFT) from Intel Link Aggregation Fast EtherChannel (FEC) IEEE 802.
Creating Intel PROSet II Network Teams 1. Log in to the NAS Manager. 2. Click Maintenance, and then click Terminal Services. 3. Log in to the Terminal Services session as administrator. NOTE: The default administrator user name is administrator and the default password is powervault. 4. Under Administrative Tools on the Advanced Administration Menu, click Intel Network Teaming.
Removing an Intel PROSet II Adapter From a Network Team 1. Log in to the NAS Manager. 2. Click Maintenance, and then click Terminal Services. 3. Log in to the Terminal Services session as administrator. NOTE: The default administrator user name is administrator and the default password is powervault. 4. Under Administrative Tools on the Advanced Administration Menu, click Intel Network Teaming.
1. Log in to the NAS Manager. 2. Click Maintenance, and then click Terminal Services. 3. Log in to the Terminal Services session as administrator. NOTE: The default administrator user name is administrator and the default password is powervault. 4. Under Administrative Tools on the Advanced Administration Menu, click Broadcom Network Teaming. NOTE: If the Advanced Administration Menu does not display, double-click the Advanced Administration Menu icon on the desktop of the NAS system.
Changing the Network Team Mode Using the Broadcom Advanced Server Control Suite 1. Log in to the NAS Manager. 2. Click Maintenance, and then click Terminal Services. 3. Log in to the Terminal Services session as administrator. NOTE: The default administrator user name is administrator and the default password is powervault. 4. Under Administrative Tools on the Advanced Administration Menu, click Broadcom Network Teaming.
Windows 2000 to any system on your network that supports NFS. To administer Server for NFS, set the following options from the SFU MMC console: User Mapping is the name of the mapping server to use. Auditing is the size and location of the logging file and the operations to audit. Locking is the grace period for locks and a list of current locks. Client Groups is used to group client systems for easier setting of permissions. See Table 8-1 for information on the utilities provided with SFU.
Map key to . Telnet port. Console or Stream for mode of operation. Default Domain Name is the domain name that is automatically added to the login username. The default is ".", which disables this feature. Idle Session Timeout is the time until an idle session is forcibly disconnected. Terminate all programs when disconnecting or Continue to run programs started with the command bgjob.
2. From the NAS Manager, click Shares. 3. Click Sharing Protocols. 4. Click NFS Protocol, and then click Properties. 5. Click User and Group Mappings. 6. Use the User and Group Mappings window to define your user and group maps. Configuration To configure the type of server to be used to access UNIX user and group names, perform the following steps: 1. On the User and Group Mappings window, click General. 2. Click Use NIS server, or click Use password and group files to select the server type. 3.
For UNIX and Windows NT User Name Mapping, an NIS Server must already exist in the UNIX environment, or UNIX user and group files must exist on the PowerVault NAS system. User Name Mapping associates UNIX users and groups to Windows NT users and groups. You can use two types of maps, simple and explicit. Simple maps define a one-to-one relationship between the same user names and groups. Explicit maps define a relationship between dissimilar user names and groups.
The AppleTalk protocol is disabled on the NAS system by default. You must enable the AppleTalk protocol for Macintosh clients to access the NAS system. To enable the AppleTalk protocol, perform the following steps: 1. Log in to the NAS Manager. 2. Click Shares. 3. Click Sharing Protocols. 4. Click AppleTalk Protocol, and then click Enable. Disabling the AppleTalk Protocol To disable the AppleTalk protocol, perform the following steps: 1. Log in to the NAS Manager. 2. Click Shares. 3.
NOTE: The AppleTalk protocol must bind to an adapter that is enabled, regardless of whether the File Server for Macintosh is disabled. 5. On the Tasks menu, click AppleTalk. 6. Click the check box next to Enable inbound AppleTalk connections on this adapter. 7. Optionally, if you use AppleTalk zones, select the appropriate zone in the drop-down box. 8. Click OK.
6. Enter the user name and password you created in step 1, and then click OK. 7. Select the Microsoft UAM Volume, and then click OK. 8. Close the Chooser dialog box. To install the authentication files on the Macintosh workstation, perform the following steps: 1. Double-click Microsoft UAM Volume on the Macintosh desktop. 2. Double-click the Microsoft UAM Installer file on the Microsoft UAM volume. 3. Click Continue in the Installer Welcome screen. The installer reports whether the installation succeeds.
1. Log in to the NAS Manager. 2. Click Shares. 3. Click Sharing Protocols. 4. Click NetWare Protocol, and then click Enable. NOTE: For the NAS system, the default NetWare supervisor user name is supervisor, and the password is powervault. Disabling Services for NetWare To disable the NetWare protocol, perform the following steps: 1. Log in to the NAS Manager. 2. Click Shares. 3. Click Sharing Protocols. 4. Click NetWare Protocol, and then click Disable.
NOTE: The default administrative user name is administrator and the default password is powervault. The Advanced Administration Menu displays. If it does not display, double-click the Advanced Administration Menu icon on the desktop of the NAS system. 4. Click System Management, and then click Network Properties. 5. In the Network and Dial-up Connections window, right-click the network adapter used by the NAS system and select Properties. 6.
To implement MSDSS, you must install the Windows 2000 Server operating system and the MSDSS software (available on the Microsoft Services for NetWare Version 5 CD) on at least one system. In Windows 2000, when you promote a system running Windows 2000 Server to an Active Directory server, it becomes a domain controller. You use this domain controller to configure Active Directory, install MSDSS, and then import information from the existing NetWare environment.
c. Click Migration. d. If you plan to migrate files as well as directory objects, click the Migrate Files check box. You must also run the File Migration utility. e. Specify the path to the Active Directory container in which you want to copy items. f. Accept the default domain controller in which to store the migration log. g. Specify the NDS Container or Bindery Container from which to copy items. h. Provide the name and password of the Novell administrative account. i.
Manually migrate (or use third-party utilities to migrate) object security permissions and system accounts, printer objects, application objects, and other objects that MSDSS does not migrate from Bindery or NDS to Active Directory. (MSDSS migrates NetWare user accounts, groups, and distribution lists for Bindery and NDS, and, for NDS only, MSDSS also migrates NDS organizational units and organizations.) 1. Upgrade your NetWare server(s) to the Windows 2000 Server or Professional operating system. 2.
g. Provide the name and password of the Novell administrative account. h. On the Initial Reverse Synchronization page, select Perform an initial reverse synchronization. i. Still on the Initial Reverse Synchronization page, specify the password options (such as Set passwords to the user name). j.
server before sharing sensitive information. Server Certificates To activate your Web server's SSL 3.0 security features, you must obtain and install a valid server certificate. Server certificates are digital identifications containing information about your Web server and the organization sponsoring the server's Web content. A server certificate enables users to authenticate your server, check the validity of Web content, and establish a secure connection.
5. Navigate to and right-click the Administration folder, and then select Properties. 6. Under Secure Communications on the Directory Security property sheet, click Server Certificate to access the Web Server Certificate Wizard. 7. Use the Web Server Certificate Wizard to create a certificate request. 8. Send the certificate request to the certification authority. The certification authority processes the request and sends you the certificate.
Back to Contents Page Troubleshooting Dell™ PowerVault™ 77xN NAS Systems Administrator's Guide Tools and Techniques Troubleshooting Tools and Techniques Because your NAS system is a "headless" system that does not have a keyboard, mouse, or monitor, you must use other methods for troubleshooting issues and conditions. This section provides suggestions for and information about alternative troubleshooting tools and techniques.
You can use the Terminal Services Advanced Client to connect to your NAS system from a client system. You can access Terminal Services Client through the NAS Manager or the Start menu. To access Terminal Services from the NAS Manager, perform the following steps: 1. Log in to the NAS Manager. 2. Click Maintenance. 3. Click Terminal Services. 4. Enter the administrator user name and password and click OK. NOTE: The default administrator user name is administrator and the default password is powervault.
The BIOS does not see hard drive 0. The hard drive has failed or the operating system files or boot record is missing or corrupt. No immediate action is required. The NAS system can automatically boot from hard drive 1. I cannot connect to or ping the NAS system after turning it on. The NAS system has not finished booting. Wait at least 5 minutes for the NAS system to finish booting.
network. I am trying to install the CA ARCServe Remote Agent on the NAS system by mounting the CD share that contains the CA ARCServe CD. However, I am having trouble installing the program. The CA installer does not work properly when installing from a CD share mounted on your NAS system. To install the CA ARCServe Remote Agent, copy the CD contents to drive C of your NAS system. Then run the installer from the NAS system.
cancel the operation. When I select the Check All box and then deselect one or more choices on some screens in the NAS Manager, the Check All box remains selected. The Check All box is not automatically deselected. However, this does not mean that all items in the list are selected. This behavior does not affect functionality. The Check All box does not indicate what has specifically been selected or deselected.
the persistent image does not show at all in the persistent images list. If this is a subsequent persistent image, wait for the NAS Manager to complete a refresh or press . When I click Restore Defaults on the Global Settings page in Dell ActiveArchive after taking a persistent image, it changes my cache file size and the area is grayed out. After you take a persistent image, you cannot change the Take no action.
After repairing a volume in the NAS Manager, one or more disks show as "missing" in Array Manager. The repair does not actually delete the disks, although the disks are displayed as missing. Take no action. Your NAS system is still operating correctly. Table 9-5. UNIX and Red Hat Linux Issue Possible cause Resolution I cannot access The Terminal Services Advanced Client is not supported by the Linux operating the Terminal system and does not work with the NAS Manager.
client group is reset from the No Access access type to Read-Write access. My NAS system is experiencing low NFS performance. group to No Access. NFS write-back cache is disabled. If your system is not part of a cluster, you can enable NFS write-back cache to improve performance. See "Advanced Features" for more information. The BIG5, EUC- The NAS Manager user interface supports only EUC-JP and ANSI character encoding KR, EUC-TW, for NFS shares.
a Macintosh client. Several minutes have passed and my NAS system has not rebooted or the page has not refreshed. come back online, but the client screen has not refreshed because the NAS Manager does not automatically refresh the screen when the NAS system has finished rebooting. then reconnect to the NAS Manager. The NAS system should behave normally.