DELLTM PowerVaultTM DL Backup-to-Disk Appliance Powered by SymantecTM Backup ExecTM Upgrading from Windows Server 2008 x64 to Windows Server 2008 R2 A Dell Technical White Paper by Dell Engineering
Upgrading from Windows Server 2008 x64 to Windows Server 2008 R2 for Symantec Backup Exec THIS WHITE PAPER IS FOR INFORMATIONAL PURPOSES ONLY, AND MAY CONTAIN TYPOGRAPHICAL ERRORS AND TECHNICAL INACCURACIES. THE CONTENT IS PROVIDED AS IS, WITHOUT EXPRESS OR IMPLIED WARRANTIES OF ANY KIND. © 2011 Dell Inc. All rights reserved. Reproduction of this material in any manner whatsoever without the express written permission of Dell Inc. is strictly forbidden. For more information, contact Dell.
Upgrading from Windows Server 2008 x64 to Windows Server 2008 R2 for Symantec Backup Exec Table of Contents Introduction ........................................................................................................... 2 Technical Resources ................................................................................................. 2 Prerequisites ..........................................................................................................
Upgrading from Windows Server 2008 x64 to Windows Server 2008 R2 for Symantec Backup Exec Introduction This document explains how to upgrade a DellTM PowerVaultTM DL Backup-to-Disk Appliance Powered by SymantecTM Backup ExecTM from Windows Server 2008 x64 to Windows Server 2008 R2. It details the various prerequisites that must be met prior to the upgrade of the operating system, as well as procedures to be completed after the OS upgrade to get the appliance back to a working state.
Upgrading from Windows Server 2008 x64 to Windows Server 2008 R2 for Symantec Backup Exec b. SELECT VOLUME # (where # is the number 0-n of the DSF volume) c. ASSIGN LETTER= (choose an unused drive letter, e.g. “K”) Figure 1: Detecting the Backup Exec DSF Figure 2: Assigning a Drive Letter to the Backup Exec DSF Pre-Upgrade Steps The following section lists the steps that need to be completed prior to initiating the upgrade of the operating system. 1.
Upgrading from Windows Server 2008 x64 to Windows Server 2008 R2 for Symantec Backup Exec Figure 3: Holding the Job Queue 2. Uninstall Dell Server Administrator a.
Upgrading from Windows Server 2008 x64 to Windows Server 2008 R2 for Symantec Backup Exec b. If this uninstallation procedure appears to hang, start the task manager. c. Locate the SNMP Service. Figure 5: SNMP Service d. If the SNMP Service is in a Stopping state then Right-Click and select Go To Process. Figure 6: SNMP Process e. Locate the snmp.exe process, right click and select End Process. This step allows the OMSA uninstallation to complete.
Upgrading from Windows Server 2008 x64 to Windows Server 2008 R2 for Symantec Backup Exec 3. Note: Before continuing, verify all running backup jobs have completed. 4. Reboot the system to complete the uninstallation of the Dell Server Administrator. Windows R2 Upgrade The following section details the steps you need to perform to upgrade the operating system to Windows Server 2008 R2. 1. Begin the Windows Server 2008 R2 Upgrade by running the Setup.exe on the Windows Server 2008 R2 media. 2.
Upgrading from Windows Server 2008 x64 to Windows Server 2008 R2 for Symantec Backup Exec Post OS-Upgrade Steps The following section details the steps that you must run once the upgrade to Windows Server 2008 R2 is complete and before the DL Backup to Disk Appliance is ready to be used. 1. Download the Recovery and Update Utility (RUU) for your platform to a folder on the C:\ drive from http://support.dell.
Upgrading from Windows Server 2008 x64 to Windows Server 2008 R2 for Symantec Backup Exec Figure 10: Downloading appropriate RUU for DL2200 2. If you are performing the OS upgrade on a DL2100 or DL2200, download and install the OS Driver Pack available present under Lifecycle Controller drop-down.
Upgrading from Windows Server 2008 x64 to Windows Server 2008 R2 for Symantec Backup Exec 3. Download Dell Server Administrator and unzip to a folder on the C:\ drive. NOTE : The default folder location is C:\OpenManage Figure 12: Unzipping the OpenManage WebPack 4. Run RUU to update the Dell applications and re-install OMSA. location of OMSA, choose the location specified in step 3. When prompted for the Figure 13: Running RUU 5.
Upgrading from Windows Server 2008 x64 to Windows Server 2008 R2 for Symantec Backup Exec Figure 14: Compatibility Tab 6. Download the required software updates from support.dell.com/support/downloads by navigating to the appropriate platform page as listed below.
Upgrading from Windows Server 2008 x64 to Windows Server 2008 R2 for Symantec Backup Exec Figure 15: Windows Update Package Format 7. If your system does not include a Deduplication Storage Folder (DSF), start the job queue and skip the next section.
Upgrading from Windows Server 2008 x64 to Windows Server 2008 R2 for Symantec Backup Exec Backup Exec Deduplication Storage Folder Recovery The following section details the steps required to bring the Deduplication Storage Folder back online after the post-OS Upgrade steps are completed. 1. If the DSF had been created manually, then proceed to step 8. 2. During the Windows Server 2008 R2 Upgrade, Windows removes the mount path for the automatically provisioned Deduplication Storage Folder (DSF). 3.
Upgrading from Windows Server 2008 x64 to Windows Server 2008 R2 for Symantec Backup Exec Figure 17: Detecting the Backup Exec DSF c. SELECT VOLUME # (where # is the number 0-n of the DSF volume) d. ASSIGN MOUNT "C:\Program Files\Symantec\Backup Exec\PDDE_Volume" (NOTE that the double quotes are required) e. REMOVE LETTER= Figure 18: Removing the assigned drive letter from the Backup Exec DSF 7. 8. 9. 10. Reboot the system. Un-pause the Job Queue on the Job Monitor tab.
Upgrading from Windows Server 2008 x64 to Windows Server 2008 R2 for Symantec Backup Exec 11. If the verify job indicates the media cannot be found, then Inventory the virtual disk and Catalog all of the media (with the exception of the OST scratch media). Then reattempt the verification job. Restoring the Dell Wallpaper 1. Open a windows file explorer. 2. Navigate to the C:\Windows\Web\Wallpaper folder. 3. Right-click on the file picador.jpg and select Set as desktop background.
