Storage System Hardware Owner's Manual
Table Of Contents
- Hardware Owner’s Manual
- About Your System
- Using the System Setup Program
- Installing System Components
- Recommended Tools
- Inside the System
- Front Bezel
- Opening and Closing the System
- Hard Drives
- Replacing a Hard-Drive Carrier
- Power Supplies
- System Fans
- Cooling Shroud
- Fan Brackets
- Cable Routing
- SAS Controller Daughter Card
- Configuring the Boot Device
- Expansion Cards
- Expansion-Card Cage
- DRAC Card and Cables
- Optical Drive and Cable
- System Memory
- Activating the Integrated NIC TOE
- Processors
- System Battery
- Expansion-Card Riser Boards
- Sideplane Board
- SAS Backplane Board
- Control Panel Assembly (Service-only Procedure)
- System Board (Service-only Procedure)
- Troubleshooting Your System
- Safety First-For You and Your System
- Start-Up Routine
- Checking the Equipment
- Troubleshooting Basic I/O Functions
- Troubleshooting a NIC
- Troubleshooting a Wet System
- Troubleshooting a Damaged System
- Troubleshooting the System Battery
- Troubleshooting Power Supplies
- Troubleshooting System Cooling Problems
- Troubleshooting System Memory
- Troubleshooting an Optical Drive
- Troubleshooting an External SCSI Tape Drive
- Troubleshooting a Hard Drive
- Troubleshooting a SAS Controller Daughter Card
- Troubleshooting Expansion Cards
- Troubleshooting the Microprocessors
- Running the System Diagnostics
- Jumpers and Connectors
- Getting Help
- Glossary
- Index
134 Troubleshooting Your System
2
If the problem is confined to a particular application, see the application
documentation for specific port configuration requirements that the
program may require.
3
Run the appropriate online diagnostic test. See "Using Server
Administrator Diagnostics" on page 153.
If the tests run successfully but the problem persists, see "Troubleshooting
a Serial I/O Device" on page 134.
Troubleshooting a Serial I/O Device
Problem
• Device connected to the serial port is not operating properly.
Action
1
Turn off the system and any peripheral devices connected to the serial
port.
2
Swap the serial interface cable with a working cable, and turn on the
system and the serial device.
If the problem is resolved, replace the interface cable.
3
Turn off the system and the serial device, and swap the device with a
comparable device.
4
Turn on the system and the serial device.
If the problem is resolved, replace the serial device. See "Getting Help" on
page 167.
If the problem persists, see "Getting Help" on page 167.
Troubleshooting a USB Device
Problem
• System message indicates a problem with a USB device.
• Device connected to a USB port is not operating properly.
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