Storage System Hardware Owner's Manual
Table Of Contents
- Hardware Owner’s Manual
- About Your System
- Using the System Setup Program
- Installing System Components
- Recommended Tools
- Inside the System
- Front Bezel
- Opening and Closing the System
- Hard Drives
- Replacing a Hard-Drive Carrier
- Power Supplies
- System Fans
- Cooling Shroud
- Fan Brackets
- Cable Routing
- SAS Controller Daughter Card
- Configuring the Boot Device
- Expansion Cards
- Expansion-Card Cage
- DRAC Card and Cables
- Optical Drive and Cable
- System Memory
- Activating the Integrated NIC TOE
- Processors
- System Battery
- Expansion-Card Riser Boards
- Sideplane Board
- SAS Backplane Board
- Control Panel Assembly (Service-only Procedure)
- System Board (Service-only Procedure)
- Troubleshooting Your System
- Safety First-For You and Your System
- Start-Up Routine
- Checking the Equipment
- Troubleshooting Basic I/O Functions
- Troubleshooting a NIC
- Troubleshooting a Wet System
- Troubleshooting a Damaged System
- Troubleshooting the System Battery
- Troubleshooting Power Supplies
- Troubleshooting System Cooling Problems
- Troubleshooting System Memory
- Troubleshooting an Optical Drive
- Troubleshooting an External SCSI Tape Drive
- Troubleshooting a Hard Drive
- Troubleshooting a SAS Controller Daughter Card
- Troubleshooting Expansion Cards
- Troubleshooting the Microprocessors
- Running the System Diagnostics
- Jumpers and Connectors
- Getting Help
- Glossary
- Index

Troubleshooting Your System 143
10
Enter the System Setup program and check the system memory setting.
See "Using the System Setup Program" on page 45.
If the amount of memory installed does not match the system memory
setting, then perform the following steps:
a
Turn off the system and attached peripherals, and disconnect the
system from its electrical outlet.
b
Open the system. See "Opening and Closing the System" on page 66.
NOTE: Several configurations for memory modules exist; see "General
Memory Module Installation Guidelines" on page 100.
c
Swap the memory module in socket 1 with another of the same
capacity. See "Installing Memory Modules" on page 102.
d
Close the system. See "Opening and Closing the System" on page 66.
e
Reconnect the system to its electrical outlet, and turn on the system
and attached peripherals.
f
As the system boots, observe the monitor screen and the indicators on
the keyboard.
11
Perform the following steps:
a
Turn off the system and attached peripherals, and disconnect the
system from its electrical outlet.
b
Open the system. See "Opening and Closing the System" on page 66.
c
Perform step c through step f in step 10 for each memory module
installed.
If the problem persists, see "Getting Help" on page 167.
Troubleshooting an Optical Drive
Problem
• System cannot read data from a CD or DVD in an optical drive.
• Optical drive indicator does not blink during boot.
Book.book Page 143 Monday, September 14, 2009 12:57 PM