book.book Page 1 Monday, September 14, 2009 1:53 PM Dell™ PowerVault™ 600 Systems Hardware Owner’s Manual w w w. d e l l . c o m | s u p p o r t . d e l l .
book.book Page 2 Monday, September 14, 2009 1:53 PM Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2007 Dell Inc. All rights reserved.
book.book Page 3 Monday, September 14, 2009 1:53 PM Contents 1 About Your System System Orientation . . . . . . . . . . . . . . . . . 11 . . . . . . . . . . . . . . . . . . . 12 Other Information You May Need . . . . . . . . . . . . Accessing System Features During Startup . . . . . . 13 . . . . . . . . . . 14 . . . . . . . . . . . . 17 Front-Panel Features and Indicators Hard-Drive Indicator Codes Back-Panel Features and Indicators . . . . . . . . . . 19 . . . . . . . . . . . 20 . .
book.book Page 4 Monday, September 14, 2009 1:53 PM 2 Using the System Setup Program . . . . . . 47 . . . . . . . . . . 47 . . . . . . . . . . 47 . . . . . . . . . 48 . . . . . . . . . . . . . . . . . . 48 . . . . . . . . . . . . . . . . . . . . 48 Entering the System Setup Program . Responding to Error Messages Using the System Setup Program System Setup Options Main Screen CPU Information Screens . . . . . . . . . . . . . Integrated Devices Screen . . . . . . . . . . . . . . . . . . . .
book.book Page 5 Monday, September 14, 2009 1:53 PM Opening the System . . . . . . . . . . . . . . . . 67 . . . . . . . . . . . . . . . . . 68 . . . . . . . . . . . . . . . . . . 70 Closing the System Hot-Plug Hard Drives Before You Begin . . . . . . . . . . . . . . . . . . Removing a Drive Blank . . . . . . . . . . . . . . 71 Installing a Drive Blank . . . . . . . . . . . . . . 72 . . . . . . . . . 72 . . . . . . . . . . 72 . . . . . . . . . . . . .
book.book Page 6 Monday, September 14, 2009 1:53 PM Internal SCSI Tape Backup Unit . . . . . . . . . . . . . Removing an Internal SCSI Tape Backup Unit . . . 91 Installing an Internal SCSI Tape Backup Unit . . . 93 . . . . . . . . . . . . . . . . . . . . . . 94 Optical Drive . Removing an Optical Drive . . . . . . . . . . . . . 94 Installing an Optical Drive . . . . . . . . . . . . . 95 . . . . . . . . . . . . . . . . . . . . . . 97 Diskette Drive Removing the Diskette Drive . . . . .
book.book Page 7 Monday, September 14, 2009 1:53 PM RAC Card . . . . . . . . . . . . . . . . . . . . . . . . . 113 Removing a RAC Card . . . . . . . . . . . . . . . 113 Installing a RAC Card . . . . . . . . . . . . . . . . 114 Activating the Integrated NIC TOE Microprocessor . . . . . . . . . . . 116 . . . . . . . . . . . . . . . . . . . . . 117 Replacing a Processor 1x8 SAS Backplane Board . . . . . . . . . . . . . . . 117 . . . . . . . . . . . . . . .
book.book Page 8 Monday, September 14, 2009 1:53 PM Power Distribution Board (Service-Only Procedure) . 4 . 141 Removing the Power Distribution Board . . . . . . 141 Installing the Power Distribution Board . . . . . . 142 Troubleshooting Your System . . . . . . . . Safety First—For You and Your System Start-Up Routine . . . . . . . . . 145 . . . . . . . . . . . . . . . . . . . . . 145 Checking the Equipment . . . . . . . . . . . . . . . . . Troubleshooting External Connections . . . . .
book.book Page 9 Monday, September 14, 2009 1:53 PM Troubleshooting an Optical Drive . . . . . . 163 . . . . . . . . . . . . . . 164 Troubleshooting an External SCSI Tape Drive Troubleshooting a Hard Drive Troubleshooting a SAS or SAS RAID Controller Daughter Card . . . . . . . . . . . . . . . . . . Troubleshooting Expansion Cards . . . . 166 . . . . . . . . . . . 168 Troubleshooting the Microprocessors 5 Using Server Administrator Diagnostics . . . . . 173 . . . . . . . . 173 . . . . . .
book.book Page 10 Monday, September 14, 2009 1:53 PM SAS Backplane Connectors . . . . . . . . . . . . . . . Disabling a Forgotten Password 7 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 183 185 Technical Assistance . . . . . . . . . . . . . . . . . . 185 Online Services . . . . . . . . . . . . . . . . . . . 185 AutoTech Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 . . . . . . . . . . . . .
book.book Page 11 Monday, September 14, 2009 1:53 PM About Your System This section describes the physical, firmware, and software interface features that provide and ensure the essential functioning of your system. The physical connectors on your system’s front and back panels provide convenient connectivity and system expansion capability. The system firmware, applications, and operating systems monitor the system and component status and alert you when a problem arises.
book.book Page 12 Monday, September 14, 2009 1:53 PM System Orientation Figure 1-1 shows the rack and tower versions of your system. The illustrations in this document are based on the rack version, unless otherwise indicated. Figure 1-1. Tower and Rack-Mount Orientations 2 1 1 system control panel (rack) 2 system control panel (tower) Other Information You May Need CAUTION: The Product Information Guide provides important safety and regulatory information.
book.book Page 13 Monday, September 14, 2009 1:53 PM • Systems management software documentation describes the features, requirements, installation, and basic operation of the software. • Operating system documentation describes how to install (if necessary), configure, and use the operating system software. • Documentation for any components you purchased separately provides information to configure and install these options.
book.book Page 14 Monday, September 14, 2009 1:53 PM Table 1-1. Keystrokes for Accessing System Features (continued) Keystroke Description Option is displayed only if you have PXE support enabled through the System Setup Program (see "Integrated Devices Screen" on page 52). This keystroke allows you to configure NIC settings for PXE boot. For more information, see the documentation for your integrated NIC.
book.book Page 15 Monday, September 14, 2009 1:53 PM Table 1-2. Front-Panel Components Item Component 1 Power-on indicator, power button Icon Description The power-on indicator lights when the system power is on. The power button controls the DC power supply output to the system. NOTE: If you turn off the system using the power button and the system is running an ACPI-compliant operating system, the system performs a graceful shutdown before the power is turned off.
book.book Page 16 Monday, September 14, 2009 1:53 PM Table 1-2. Front-Panel Components (continued) Item Component 4 LCD panel Icon Description Provides system ID, status information, and system error messages. The LCD lights during normal system operation. Both the system management software and the identification buttons located on the front and back of the system can cause the LCD to flash blue to identify a particular system.
book.book Page 17 Monday, September 14, 2009 1:53 PM Hard-Drive Indicator Codes The hard-drive carriers have two indicators—the drive-activity indicator and the drive-status indicator. See Figure 1-3. In RAID configurations, the drive-status indicator lights to indicate the status of the drive. In non-RAID configurations, only the drive-activity indicator lights; the drive-status indicator is off. Figure 1-3.
book.book Page 18 Monday, September 14, 2009 1:53 PM Table 1-3 lists the drive indicator patterns for RAID hard drives. Different patterns are displayed as drive events occur in the system. For example, if a hard drive fails, the "drive failed" pattern appears. After the drive is selected for removal, the "drive being prepared for removal" pattern appears, followed by the "drive ready for insertion or removal" pattern.
book.book Page 19 Monday, September 14, 2009 1:53 PM Back-Panel Features and Indicators Figure 1-4 shows the controls, indicators, and connectors located on the system's back panel. Figure 1-4.
book.book Page 20 Monday, September 14, 2009 1:53 PM Connecting External Devices When connecting external devices to your system, follow these guidelines: • Most devices must be connected to a specific connector and device drivers must be installed before the device operates properly. (Device drivers are normally included with your operating system software or with the device itself.) See the documentation that accompanied the device for specific installation and configuration instructions.
book.book Page 21 Monday, September 14, 2009 1:53 PM Figure 1-5. Redundant Power Supply Indicators 1 2 3 1 power supply status 2 power supply fault 3 AC line status NIC Indicator Codes Each NIC on the back panel has an indicator that provides information on network activity and link status. See Figure 1-6. Table 1-5 lists the NIC indicator codes. Figure 1-6.
book.book Page 22 Monday, September 14, 2009 1:53 PM Table 1-5. NIC Indicator Codes Indicator Indicator Code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid link partner on the network. Activity indicator is amber blinking Network data is being sent or received.
book.book Page 23 Monday, September 14, 2009 1:53 PM Table 1-6. LCD Status Messages Code Text Causes Corrective Actions N/A SYSTEM NAME A 62-character string that This message is for can be defined by the user in information only. the System Setup program. You can change the The SYSTEM NAME displays system string in the under the following System Setup program. conditions: See "Using the System • The system is powered on. Setup Program" on page 47.
book.book Page 24 Monday, September 14, 2009 1:53 PM Table 1-6. Code LCD Status Messages (continued) Text Causes Corrective Actions E1310 RPM Fan ## RPM of specified cooling fan See "Troubleshooting is out of acceptable System Cooling operating range. Problems" on page 156. E1313 Fan Redundancy The system is no longer fanredundant. Another fan failure will put the system at risk of over-heating. Check control panel LCD for additional scrolling messages.
book.book Page 25 Monday, September 14, 2009 1:53 PM Table 1-6. Code LCD Status Messages (continued) Text E1414 CPU # Thermtrip Causes Corrective Actions Specified microprocessor is out of acceptable temperature range and has halted operation. See "Troubleshooting System Cooling Problems" on page 156. If the problem persists, ensure that the microprocessor heat sinks are properly installed. See "Troubleshooting the Microprocessors" on page 169.
book.book Page 26 Monday, September 14, 2009 1:53 PM Table 1-6. Code LCD Status Messages (continued) Text Causes Corrective Actions E141F CPU Protocol The system BIOS has See "Getting Help" on reported a processor protocol page 185. error. E1420 CPU Bus PERR The system BIOS has reported a processor bus parity error. See "Getting Help" on page 185. E1421 CPU Init The system BIOS has reported a processor initialization error. See "Getting Help" on page 185.
book.book Page 27 Monday, September 14, 2009 1:53 PM Table 1-6. Code LCD Status Messages (continued) Text Causes Corrective Actions E1620 PS # Input Range Power source for specified power supply is unavailable, or out of acceptable range Check the AC power source for the specified power supply. If problem persists, see "Troubleshooting Power Supplies" on page 155. E1624 PS Redundancy The power supply subsystem See "Troubleshooting is no longer redundant.
book.book Page 28 Monday, September 14, 2009 1:53 PM Table 1-6. Code LCD Status Messages (continued) Text Causes Corrective Actions E1714 Unknown Err The system BIOS has determined that there has been an error in the system, but is unable to determine its origin. See "Getting Help" on page 185. E171F PCIE Fatal Err B## D## F## The system BIOS has reported a PCIe fatal error on a component that resides in PCI configuration space at bus ##, device ##, function ##.
book.book Page 29 Monday, September 14, 2009 1:53 PM Table 1-6. Code LCD Status Messages (continued) Text Causes Corrective Actions E1A10 PBD Pwr Cable The power distribution board power cable is unseated, missing, or bad. Ensure that the power distribution board power cable is seated properly. If the problem persists, replace the power distribution board power cable. See "Installing the Power Distribution Board" on page 142. E1A14 SAS Cable A SAS cable A is unseated, missing, or bad.
book.book Page 30 Monday, September 14, 2009 1:53 PM Table 1-6. Code LCD Status Messages (continued) Text Causes Corrective Actions E1A18 PDB Ctrl Cable The power distribution board control cable is unseated, missing, or bad. Ensure that the power distribution board control cable is seated properly. If the problem persists, replace the power distribution board control cable. See "Installing the Power Distribution Board" on page 142. E2010 No Memory No memory is installed in the system.
book.book Page 31 Monday, September 14, 2009 1:53 PM Table 1-6. Code LCD Status Messages (continued) Text Causes Corrective Actions E201A SIO Err SIO failure. See "Getting Help" on page 185. E201B Kybd Controller Keyboard controller failure. See "Getting Help" on page 185. E201C SMI Init System management See "Getting Help" on interrupt (SMI) initialization page 185. failure. E201D Shutdown Test BIOS shutdown test failure. See "Getting Help" on page 185.
book.book Page 32 Monday, September 14, 2009 1:53 PM Table 1-6. Code LCD Status Messages (continued) Text Causes Corrective Actions E2111 SBE Log The system BIOS has See "Troubleshooting Disable DIMM disabled memory single-bit System Memory" on ## error (SBE) logging, and will page 158. not resume logging further SBEs until the system is rebooted. "##" represents the DIMM implicated by the BIOS.
book.book Page 33 Monday, September 14, 2009 1:53 PM Table 1-6. Code LCD Status Messages (continued) Text Causes Corrective Actions I1911 >3 ERRs Chk Log LCD overflow message. Check the SEL for details on the events. I1912 SEL Full System Event Log is full of events, and is unable to log any more events. Clear the log by deleting event entries. W1228 ROMB Batt < 24hr Warns predictively that the RAID battery has less than 24 hours of charge left. Replace RAID battery.
book.book Page 34 Monday, September 14, 2009 1:53 PM Removing LCD Status Messages For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically removed when that sensor returns to a normal state. For example, if temperature for a component goes out of range, the LCD displays the fault; when the temperature returns to the acceptable range, the message is removed from the LCD.
book.book Page 35 Monday, September 14, 2009 1:53 PM support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Table 1-7. System Messages Message Causes Corrective Actions Alert! Redundant memory disabled! Memory configuration does not support redundant memory. Installed memory modules are not the same type and size; faulty memory module(s).
book.book Page 36 Monday, September 14, 2009 1:53 PM Table 1-7. System Messages (continued) Message Causes Corrective Actions DIMM pairs must be matched in size, speed, and technology. The following DIMM pair is mismatched: DIMM x and DIMM y. Mismatched or unmatched DIMMs installed; faulty or improperly seated memory module(s). Ensure that all pairs of memory modules are of the same type and size and that they are properly installed. See "Memory" on page 107.
book.book Page 37 Monday, September 14, 2009 1:53 PM Table 1-7. System Messages (continued) Message Causes Corrective Actions Diskette drive n seek failure Incorrect configuration settings in the System Setup program. Run the System Setup program to correct the settings. See "Using the System Setup Program" on page 47. Faulty or improperly installed diskette drive. Replace the diskette. If the problem persists, see "Troubleshooting a Diskette Drive" on page 160.
book.book Page 38 Monday, September 14, 2009 1:53 PM Table 1-7. System Messages (continued) Message Causes Corrective Actions Error: Incorrect memory configuration. DIMMs must be installed in pairs of matched memory size, speed, and technology. Mismatched or unmatched DIMMs installed; faulty or improperly seated memory module(s). Ensure that all pairs of memory modules are of the same type and size and that they are properly installed. See "Memory" on page 107.
book.book Page 39 Monday, September 14, 2009 1:53 PM Table 1-7. System Messages (continued) Message Causes Corrective Actions General failure The operating system is unable to carry out the command. This message is usually followed by specific information. Note the information and take the appropriate action to resolve the problem. Invalid NVRAM configuration, Resource Reallocated System detected and corrected a resource conflict. No action is required.
book.book Page 40 Monday, September 14, 2009 1:53 PM Table 1-7. System Messages (continued) Message Causes Memory address line Faulty or improperly failure at address, installed memory read value expecting modules. value Corrective Actions See "Troubleshooting System Memory" on page 158.
book.book Page 41 Monday, September 14, 2009 1:53 PM Table 1-7. System Messages (continued) Message Causes Corrective Actions No boot sector on hard drive Incorrect configuration settings in System Setup program, or no operating system on hard drive. Check the hard-drive configuration settings in the System Setup program. See "Using the System Setup Program" on page 47. If necessary, install the operating system on your hard drive. See your operating system documentation.
book.book Page 42 Monday, September 14, 2009 1:53 PM Table 1-7. System Messages (continued) Message Causes Corrective Actions PCIe Training Error: Faulty or improperly Reseat the PCIe card in the Embedded installed PCIe card in the specified slot number. See Bus#nn/Dev#nn/Funcn specified slot. "Expansion Cards" on page 87. If the problem PCIe Training Error: persists, see "Getting Help" Slot n on page 185.
book.book Page 43 Monday, September 14, 2009 1:53 PM Table 1-7. System Messages (continued) Message Causes Corrective Actions Remote configuration System unable to process Retry Remote update attempt Remote Configuration Configuration. failed request. ROM bad checksum = address Expansion card improperly installed or faulty. Reseat the expansion cards. Ensure that all appropriate cables are securely connected to the expansion cards.
book.book Page 44 Monday, September 14, 2009 1:53 PM Table 1-7. System Messages (continued) Message Causes The following DIMM pair is not compatible with the memory controller: DIMM x and DIMM y The specified DIMM(s) Ensure that only Dellare incompatible with the qualified memory is used. system. Dell recommends purchasing memory upgrade kits directly from www.dell.com or your Dell sales agent to ensure compatibility.
book.book Page 45 Monday, September 14, 2009 1:53 PM Table 1-7. System Messages (continued) Message Causes Corrective Actions Warning! No microcode Microcode update failed. Update the BIOS firmware. update loaded for See "Getting Help" on processor n page 185. Warning: Embedded Embedded RAID RAID firmware is not firmware does not present! respond. See the RAID controller documentation for information about installing or updating the RAID firmware.
book.book Page 46 Monday, September 14, 2009 1:53 PM Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a diskette, a message will warn you that you may lose all data on the diskette. Warning messages usually interrupt the task and require you to respond by typing y (yes) or n (no). NOTE: Warning messages are generated by either the application or the operating system.
book.book Page 47 Monday, September 14, 2009 1:53 PM Using the System Setup Program After you set up your system, run the System Setup program to familiarize yourself with your system configuration and optional settings. Record the information for future reference.
book.book Page 48 Monday, September 14, 2009 1:53 PM Using the System Setup Program Table 2-1 lists the keys that you use to view or change information on the System Setup program screens and to exit the program. Table 2-1. System Setup Program Navigation Keys Keys Action Up arrow or Moves to the previous field. Down arrow or Moves to the next field. Spacebar, <+>, <–>, left and Cycles through the settings in a field.
book.book Page 49 Monday, September 14, 2009 1:53 PM Figure 2-1. Main System Setup Program Screen Table 2-2 lists the options and descriptions for the information fields that appear on the main System Setup program screen. NOTE: The options for the System Setup program change based on the system configuration. NOTE: The System Setup program defaults are listed under their respective options, where applicable. Table 2-2.
book.book Page 50 Monday, September 14, 2009 1:53 PM Table 2-2. System Setup Program Options (continued) Option Description CPU Information Displays information related to microprocessors (speed, cache size, and so on). Enable or disable Hyper-Threading technology by changing the setting of the Logical Processor option. See Table 2-3. SATA Port X Displays type and capacity of SATA drive attached to Port X on the system board.
book.book Page 51 Monday, September 14, 2009 1:53 PM Table 2-2. System Setup Program Options (continued) Option Description Report Keyboard Errors (Report default) Enables or disables reporting of keyboard errors during the POST. Select Report for host systems that have keyboards attached. Select Do Not Report to suppress all error messages relating to the keyboard or keyboard controller during POST.
book.book Page 52 Monday, September 14, 2009 1:53 PM Table 2-3. CPU Information Screen Option Description Hardware Prefetcher (Enabled default) Enables or disables the hardware prefetcher. Demand-Based Power Enables or disables demand-based power management. Management When enabled, the CPU Performance State tables will be (Disabled default) reported to the operating system; when disabled, the CPU Performance State tables will not be reported to the operating system.
book.book Page 53 Monday, September 14, 2009 1:53 PM Table 2-4. Integrated Devices Screen Options (continued) Option Description Diskette Controller Enables or disables the system's diskette drive controller. When (Auto default) Auto is selected, the system turns off the controller when necessary to accommodate a controller card installed in an expansion slot. You can also configure the drive as Read-Only, or Off. When using the Read-Only setting, the drive cannot be used to write to a disk.
book.book Page 54 Monday, September 14, 2009 1:53 PM Serial Communication Screen Table 2-5 lists the options and descriptions for the information fields that appear on the Serial Communication screen. Table 2-5. Serial Communication Screen Options Option Description Serial Communication Options are On with Console Redirection via COM2, and (Off default) Off.
book.book Page 55 Monday, September 14, 2009 1:53 PM Table 2-6. System Security Screen Options (continued) Option Description Password Status Setting the Setup Password option to Enabled prevents the system password from being changed or disabled at system start-up. To lock the system password, assign a setup password in the Setup Password option and then change the Password Status option to Locked.
book.book Page 56 Monday, September 14, 2009 1:53 PM Exit Screen After you press to exit the System Setup program, the Exit screen displays the following options: • Save Changes and Exit • Discard Changes and Exit • Return to Setup System and Setup Password Features NOTICE: The password features provide a basic level of security for the data on your system. If your data requires more security, use additional forms of protection, such as data encryption programs.
book.book Page 57 Monday, September 14, 2009 1:53 PM Assigning a System Password Before you assign a system password, enter the System Setup program and check the System Password option. When a system password is assigned, the setting shown for the System Password option is Enabled. If the setting shown for the Password Status is Unlocked, you can change the system password. If the Password Status option is Locked, you cannot change the system password.
book.book Page 58 Monday, September 14, 2009 1:53 PM Using Your System Password to Secure Your System NOTE: If you have assigned a setup password (see "Using the Setup Password" on page 59), the system accepts your setup password as an alternate system password. When the Password Status option is set to Unlocked, you have the option to leave the password security enabled or to disable the password security.
book.book Page 59 Monday, September 14, 2009 1:53 PM Deleting or Changing an Existing System Password 1 When prompted, press to disable the existing system password. If you are asked to enter your setup password, contact your network administrator. 2 Enter the System Setup program by pressing during POST. 3 Select the System Security screen field to verify that the Password Status option is set to Unlocked. 4 When prompted, type the system password.
book.book Page 60 Monday, September 14, 2009 1:53 PM After you verify the password, the Setup Password setting changes to Enabled. The next time you enter the System Setup program, the system prompts you for the setup password. A change to the Setup Password option becomes effective immediately (restarting the system is not required).
book.book Page 61 Monday, September 14, 2009 1:53 PM Baseboard Management Controller Configuration The Baseboard Management Controller (BMC) enables configuring, monitoring, and recovery of systems remotely.
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book.book Page 64 Monday, September 14, 2009 1:53 PM Opening and Closing the System The system is enclosed by an optional bezel and cover. To upgrade or troubleshoot the system, remove the bezel and cover to access the drives and internal system components. Removing the Bezel Removing the Rack Bezel 1 Unlock the keylock at the left end of the bezel. See Figure 3-1. 2 While grasping the bezel, press the release latch on the left edge of the bezel, adjacent to the keylock.
book.book Page 65 Monday, September 14, 2009 1:53 PM Removing the Tower Bezel 1 Unlock the keylock at the right side of the bezel. See Figure 3-2. 2 While grasping the bezel, push the release latch on top of bezel to the left. 3 Rotate the top of the bezel away from the front panel. 4 Unhook the bottom of the bezel and pull the bezel away from the system. See Figure 3-2. Figure 3-2.
book.book Page 66 Monday, September 14, 2009 1:53 PM Removing the Peripheral Bay Panel (Tower Only) NOTE: The peripheral bay panel can be removed only from inside the bezel. 1 With the bezel removed from the system, place the bezel face-down on a flat working surface. 2 Locate the release tabs inside the bezel at the bottom of the peripheral bay panel and press in on the tabs and push forward to slide the panel outward from the bezel. See Figure 3-3. 3 Remove the panel from the front side of the bezel.
book.book Page 67 Monday, September 14, 2009 1:53 PM Installing the Peripheral Bay Panel (Tower Only) 1 With the bezel installed on the system, align the peripheral bay panel with the panel opening on the bezel and insert the panel, tab-end first, into the opening. 2 Slide the panel downward so that the tabs enter the slots in the bezel and lock into position. Installing the Bezel 1 Insert the hooks on the end of the bezel into the bezel slots on the right (or bottom) side of the system front plate.
book.book Page 68 Monday, September 14, 2009 1:53 PM 6 Grasp the cover on both sides and carefully lift the cover away from the system. Closing the System 1 Lift up on the cover latch. 2 Place the cover on top of the system and offset the cover slightly back so that it clears the chassis J hooks and lays flat on the system chassis. See Figure 3-4. 3 Push the latch down to lever the cover into the closed position. 4 Turn the latch release lock clockwise to the locked position. See Figure 3-4.
book.book Page 69 Monday, September 14, 2009 1:53 PM Figure 3-4.
book.book Page 70 Monday, September 14, 2009 1:53 PM Hot-Plug Hard Drives Figure 3-5 shows how the SAS/SATA hot-plug drive bays are numbered in the rack-mount orientation. NOTE: For the tower orientation, drive bays 8 and 9 are reversed. Figure 3-5.
book.book Page 71 Monday, September 14, 2009 1:53 PM Before You Begin Hard drives are supplied in special hot-pluggable drive carriers that fit in the hard-drive bays. Depending on your configuration, you received one of the following two drive carrier types: • SATA drive carrier — Usable only with a SATA hard drive. • SATAu drive carrier — Usable with either a SAS hard drive or a SATA hard drive with a universal interposer card.
book.book Page 72 Monday, September 14, 2009 1:53 PM Installing a Drive Blank The drive blank is keyed to ensure correct insertion into the drive bay. To install a drive blank, insert the blank into the drive bay and press evenly on the ends of the blank until it is fully inserted and latched. Removing a Hot-Plug Hard Drive 1 Remove the front bezel, if attached. See "Removing the Bezel" on page 64.
book.book Page 73 Monday, September 14, 2009 1:53 PM 3 Install the hot-plug hard drive. a Open the handle on the hard-drive carrier. Figure 3-6. Installing a Hot-Plug Hard Drive 1 1 drive carrier release handle 2 2 drive carrier b Insert the hard-drive carrier into the drive bay until the carrier contacts the backplane. c Close the handle to lock the drive in place. 4 Replace the front bezel, if it was removed in step 1.
book.book Page 74 Monday, September 14, 2009 1:53 PM Replacing a Hard-Drive Carrier Removing a Hard Drive From a Hard-Drive Carrier 1 If you are removing a SATA hard drive from a SATAu drive carrier, remove the interposer card: a Viewing the hard drive carrier from the rear, locate the release lever on the left end of the interposer card. b Push the lever away from the carrier rail to release the left end of the card. c Rotate the left end away from the hard drive to release the connector.
book.book Page 75 Monday, September 14, 2009 1:53 PM Figure 3-7.
book.book Page 76 Monday, September 14, 2009 1:53 PM Installing a SATA Hard Drive Into a SATA Drive Carrier NOTE: SATA hard drives that connect directly to the SAS backplane must be installed in SATA drive carriers (labeled "SATA"). Only SATA hard drives with interposer cards can be installed in SATAu drive carriers. 1 Insert the SATA hard drive into the hard-drive carrier with the connector end of the drive at the rear. See Figure 3-8.
book.book Page 77 Monday, September 14, 2009 1:53 PM Installing a SATA Hard Drive and Interposer Card Into a SATAu Hard-Drive Carrier NOTE: When you install a SATA hard drive into a SATAu drive carrier, you must install an interposer card onto the back of the hard drive. The SATAu drive carrier is labeled "SATAu" and also has marks indicating the SAS and SATA mounting screws. 1 Insert the SATA hard drive into the SATAu hard-drive carrier with the connector end of the drive at the rear. See Figure 3-9.
book.book Page 78 Monday, September 14, 2009 1:53 PM Figure 3-9.
book.book Page 79 Monday, September 14, 2009 1:53 PM Power Supplies Your system supports one or two power supplies rated at an output of 930 W. If only one power supply is installed, it must be installed in the left power supply bay (1). If two power supplies are installed, the second power supply serves as a redundant, hot-plug power source. NOTICE: To ensure proper system cooling, the power supply blank must be installed on the unoccupied power supply bay in a non-redundant configuration.
book.book Page 80 Monday, September 14, 2009 1:53 PM Figure 3-10. Installing and Removing a Power Supply 1 2 3 4 5 6 1 power supply 2 handle 3 tab 4 power supply blank 5 screw 6 locking tab Installing a Power Supply 1 If you are adding a second power supply, remove the power supply blank. See "Removing the Power Supply Blank" on page 81. 2 Holding the handle in the open position, slide the new power supply into the chassis until the release lever contacts the system chassis.
book.book Page 81 Monday, September 14, 2009 1:53 PM 3 Close the handle until the power supply is fully seated and the locking tab snaps into place. 4 Connect the power cable to the power supply and the power outlet. Create a strain-relief loop in the cable at the back of the power supply and attach the cable to the cable retention bracket just past the loop. See the Getting Started Guide.
book.book Page 82 Monday, September 14, 2009 1:53 PM Figure 3-11 shows the positions and identification numbers of the fans. Figure 3-11.
book.book Page 83 Monday, September 14, 2009 1:53 PM Removing and Installing a Fan CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Open the system.
book.book Page 84 Monday, September 14, 2009 1:53 PM Figure 3-12.
book.book Page 85 Monday, September 14, 2009 1:53 PM Removing or Installing the Cooling Shroud Fan CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 86 Monday, September 14, 2009 1:53 PM Figure 3-13.
book.book Page 87 Monday, September 14, 2009 1:53 PM Expansion Cards Your system provides six full-length expansion card slots configured as follows: • Slot 1 and 2 are 64-bit, 133-MHz (3.3-V) PCI-X expansion slots. These slots will accommodate 133-MHz, 100-MHz, 66-Hz, and 33-MHz PCI cards and PCI-X cards. • Slot 3 is a x8 lane-width PCIe expansion slot. • Slots 4, 5, and 6 are x4 lane-width PCIe expansion slots. Figure 3-14 shows the relative locations of these expansion-card slots Figure 3-14.
book.book Page 88 Monday, September 14, 2009 1:53 PM Installing an Expansion Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 89 Monday, September 14, 2009 1:53 PM Figure 3-15. Installing and Removing Expansion Cards 3 2 1 1 card-edge guide 2 expansion card 3 expansion-card retainer 4 Remove the filler bracket on the slot you will be using. NOTE: Keep this bracket if you need to remove the expansion card. Filler brackets must be installed over empty expansion-card slots to maintain Federal Communications Commission (FCC) certification of the system.
book.book Page 90 Monday, September 14, 2009 1:53 PM 6 Close the expansion-card retainer. See Figure 3-15. 7 Connect any internal or external cable(s) to the expansion card. 8 Close the system. See "Closing the System" on page 68. Removing an Expansion Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
book.book Page 91 Monday, September 14, 2009 1:53 PM Internal SCSI Tape Backup Unit Removing an Internal SCSI Tape Backup Unit CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
book.book Page 92 Monday, September 14, 2009 1:53 PM Figure 3-16.
book.book Page 93 Monday, September 14, 2009 1:53 PM Installing an Internal SCSI Tape Backup Unit This subsection describes how to configure and install an internal SCSI tape backup unit in the peripheral bay. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
book.book Page 94 Monday, September 14, 2009 1:53 PM 8 Insert the new tape drive three-quarters of the way into the drive slot on the peripheral bay, with the mounting screws entering the bay slide slots. 9 Connect the SCSI interface cable in the drive kit to the drive. See Figure 3-16. 10 Connect the SCSI interface cable to the SCSI connector on the optional SCSI controller card. 11 Connect the power cable to the power connector on the drive.
book.book Page 95 Monday, September 14, 2009 1:53 PM 4 Disconnect the cables from the SAS controller daughter card on the expansion-bay bracket and pull the cables out of the way of the center fans. 5 Remove the fans from the center fan bracket. See "Removing and Installing a Fan" on page 83. 6 Remove the center fan bracket. See "Removing the Center Fan Bracket" on page 105. 7 Push the spring latch at the top of the peripheral bay to the right and partially extend the optical drive out of the bay.
book.book Page 96 Monday, September 14, 2009 1:53 PM 4 Remove the filler plate from the drive slot on the peripheral bay. 5 Disconnect the cables from the SAS controller daughter card on the expansion-bay bracket and pull the cables out of the way of the center fans. 6 Remove the fans from the center fan bracket. See "Removing and Installing a Fan" on page 83. 7 Remove the center fan bracket. See "Removing the Center Fan Bracket" on page 105.
book.book Page 97 Monday, September 14, 2009 1:53 PM Diskette Drive Removing the Diskette Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 98 Monday, September 14, 2009 1:53 PM Figure 3-17.
book.book Page 99 Monday, September 14, 2009 1:53 PM Installing the Diskette Drive Into the Drive Carrier Place the diskette drive into the drive carrier with the connectors toward the back, align the screw holes, and secure with the three Phillips screws. See Figure 3-18. Figure 3-18.
book.book Page 100 Monday, September 14, 2009 1:53 PM 4 If a diskette drive ribbon cable is already connected to your system board, skip to the next step. Otherwise, do the following: a Disconnect the cables from the SAS controller daughter card on the expansion-bay bracket and pull the cables out of the way of the center fan bracket. b Remove the fans from the center fan bracket. See "Removing and Installing a Fan" on page 83. c Remove the center fan bracket.
book.book Page 101 Monday, September 14, 2009 1:53 PM System Battery Replacing the System Battery CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 102 Monday, September 14, 2009 1:53 PM Figure 3-19. Replacing the System Battery 1 2 3 1 positive side of connector 2 system battery 3 negative side of connector 6 Install the new system battery with the side labeled "+" facing up. See Figure 3-19. 7 Install the new system battery. a Support the battery connector by pressing down firmly on the positive side of the connector.
book.book Page 103 Monday, September 14, 2009 1:53 PM Cooling Shroud The cooling shroud produces and directs airflow over the system memory modules with an attached hot-plug fan. The fan need not be removed prior to removing the shroud. Removing the Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
book.book Page 104 Monday, September 14, 2009 1:53 PM Figure 3-20.
book.book Page 105 Monday, September 14, 2009 1:53 PM Installing the Cooling Shroud To install the cooling shroud, align the rails on the right side of the shroud with the tracks on the right chassis wall and then slowly lower the shroud straight down into the system until the fan connector engages and the latches snap into place. See Figure 3-20. NOTICE: Never operate your system with the memory cooling shroud removed.
book.book Page 106 Monday, September 14, 2009 1:53 PM Replacing the Center Fan Bracket 1 Align the rails on each end of the fan bracket with the guide rails on the chassis walls and lower the bracket down into the system until the latches engage. 2 Reattach the cables to the SAS controller daughter card on the expansion bay bracket. 3 Replace the fans into the fan bracket. 4 Close the system. See "Closing the System" on page 68. 5 Replace the front bezel, if removed.
book.book Page 107 Monday, September 14, 2009 1:53 PM 2 Lower the bracket into the system until the two tabs on the top edge of the bracket fit into the slots in the system back panel. 3 Replace the memory cooling shroud. NOTICE: Never operate your system with the memory cooling shroud removed. Overheating of the system can develop quickly resulting in a shutdown of the system and the loss of data. 4 Replace the fans into the fan bracket. 5 Close the system. See "Closing the System" on page 68.
book.book Page 108 Monday, September 14, 2009 1:53 PM Figure 3-21.
book.book Page 109 Monday, September 14, 2009 1:53 PM General Memory Module Installation Guidelines To ensure optimal performance of your system, observe the following guidelines when configuring your system memory. • Use only qualified FBDs. FBDs can be either single-ranked or dualranked. FBDs marked with a 1R are single-ranked and modules marked with a 2R are dual-ranked. • A minimum of two identical FBDs must installed. • DIMM sockets must be populated by lowest number first.
book.book Page 110 Monday, September 14, 2009 1:53 PM Table 3-1.
book.book Page 111 Monday, September 14, 2009 1:53 PM 3 Remove the memory cooling shroud. See "Removing the Cooling Shroud" on page 103. NOTICE: Never remove the memory cooling shroud without first powering down the system. Overheating of the system can develop quickly resulting in a shutdown of the system and the loss of data. 4 Locate the memory module sockets on the system board. See Figure 6-2. CAUTION: The DIMMs are hot to the touch for some time after the system has been powered down.
book.book Page 112 Monday, September 14, 2009 1:53 PM 7 Press down on the memory module with your thumbs while pulling up on the ejectors with your index fingers to lock the memory module into the socket. When the memory module is properly seated in the socket, the ejectors on the memory module socket align with the ejectors on the other sockets that have memory modules installed. 8 Repeat step 3 through step 7 of this procedure to install the remaining memory modules. 9 Replace the memory cooling shroud.
book.book Page 113 Monday, September 14, 2009 1:53 PM 2 Open the system. See "Opening the System" on page 67. 3 Remove the memory cooling shroud. See "Removing the Cooling Shroud" on page 103. NOTICE: Never remove the memory cooling shroud without first powering down the system. Overheating of the system can develop quickly resulting in a shutdown of the system and the loss of data. 4 Locate the memory module sockets on the system board. See Figure 6-2.
book.book Page 114 Monday, September 14, 2009 1:53 PM NOTICE: Be careful when disconnecting cables from the system board that you do not damage the surrounding system board components. Be particularly careful that you do not push or bend the system capacitors near the connectors. 6 Disconnect the management cable from the system board. 7 Disconnect the management cable from the RAC card. 8 Disconnect the MII cable from the system board. 9 Disconnect the MII cable from the RAC card.
book.book Page 115 Monday, September 14, 2009 1:53 PM Figure 3-23. Installing a RAC Card 1 2 3 4 8 7 5 6 1 notch in card edge 2 back standoff 3 NIC connector cutout 6 RAC connector 1 4 RAC card 5 RAC connector 2 7 expansion-bay bracket 8 standoffs with cardedge clips (2) 5 Angle the RAC card so that its NIC connector inserts through the backpanel RAC card opening. See Figure 3-23.
book.book Page 116 Monday, September 14, 2009 1:53 PM 6 Attach the card to the expansion-bay bracket: a Position the RAC card on the expansion-bay bracket so that the plastic standoff at the back of the bracket inserts into the notch on the edge of the RAC card. b Carefully press the back end of the card onto the two plastic standoffs until the clips on the standoffs snap over the card edges. See Figure 3-23.
book.book Page 117 Monday, September 14, 2009 1:53 PM Microprocessor You can upgrade the system processor(s) to take advantage of future options in speed and functionality, or add a second processor. Each processor and its associated internal cache memory are contained in a land grid array (LGA) package that is installed in a ZIF socket on the system board. Replacing a Processor CAUTION: Many repairs may only be done by a certified service technician.
book.book Page 118 Monday, September 14, 2009 1:53 PM Figure 3-24. Installing and Removing the Heat Sink 1 2 3 1 heat sink 2 heat-sink retention lever (2) 3 retention lever latch 7 Wait 30 seconds for the heat sink to loosen from the processor. 8 Open the other heat sink retention lever.
book.book Page 119 Monday, September 14, 2009 1:53 PM 9 If the heat sink has not separated from the processor, carefully rotate the heat sink in a clockwise, then counterclockwise, direction until it releases from the processor. Do not pry the heat sink off of the processor. 10 Lift the heat sink off of the processor and set the heat sink aside. 11 Pull the socket-release lever 90 degrees upward until the processor is released from the socket. See Figure 3-25.
book.book Page 120 Monday, September 14, 2009 1:53 PM 15 Align the processor with the socket keys on the ZIF socket. See Figure 3-25. 16 Install the processor in the socket. NOTICE: Positioning the processor incorrectly can permanently damage the system board or the processor when you turn it on. When placing the processor in the socket, be careful not to bend the pins in the socket. a If the release lever on the processor socket is not positioned all the way up, move it to that position.
book.book Page 121 Monday, September 14, 2009 1:53 PM 19 Reinstall the center fan bracket. See "Replacing the Center Fan Bracket" on page 106. 20 Close the system. See "Closing the System" on page 68. 21 Reconnect the system to the electrical outlet and turn on the system and attached peripherals. As the system boots, it detects the presence of the new processor and automatically changes the system configuration information in the System Setup program.
book.book Page 122 Monday, September 14, 2009 1:53 PM 5 Remove the fans from the center fan bracket. See "Removing and Installing a Fan" on page 83. 6 Remove the center fan bracket. See "Removing the Center Fan Bracket" on page 105. 7 Disconnect all cables from the SAS backplane. See Figure 6-3. 8 Unlock and slide the hard drive(s) out of the system at least 5 cm (2 inches).
book.book Page 123 Monday, September 14, 2009 1:53 PM 9 Replace the front bezel, if removed. 10 Reconnect the system to the electrical outlet and turn on the system and attached peripherals. Optional 1x2 Flex Bay Drive Bracket Removing the 1x2 Flex Bay Drive Bracket CAUTION: Many repairs may only be done by a certified service technician.
book.book Page 124 Monday, September 14, 2009 1:53 PM Figure 3-26.
book.book Page 125 Monday, September 14, 2009 1:53 PM Installing the 1x2 Flex Bay Drive Bracket CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 126 Monday, September 14, 2009 1:53 PM SAS Controller Daughter Card Your system has a dedicated slot (INT STORAGE) for a SAS controller daughter card. See Figure 3-14. The SAS controller daughter card provides the SAS storage subsystem for your system’s internal hard drives. NOTE: The non-RAID SAS controller daughter card supports a maximum of four SAS or SATA hard drives. The drives must occupy drive bays 0 through 3.
book.book Page 127 Monday, September 14, 2009 1:53 PM Figure 3-27. Replacing a SAS RAID Controller Daughter Card Battery 3 2 1 7 6 4 5 1 SAS RAID controller daughter card 2 RAID battery cable 3 connector release tab 4 routing hole for RAID battery cable 5 expansion-bay bracket 6 battery bay 7 RAID battery Removing the SAS Controller Daughter Card The following procedure applies to either a SAS controller or a SAS RAID controller daughter card.
book.book Page 128 Monday, September 14, 2009 1:53 PM 2 Push outward on the plastic guide rails and gently pull up on the card edges until the card-edge connector clears the socket on the system board. See Figure 3-28. 3 Continue to hold the guide rails outward as you pull the SAS controller daughter card upward from the rails. If you need to replace the SAS daughter card battery, see "Replacing the SAS RAID Controller Daughter Card Battery" on page 126. Figure 3-28.
book.book Page 129 Monday, September 14, 2009 1:53 PM Installing the SAS Controller Daughter Card The following procedure applies to either a SAS controller or a SAS RAID controller daughter card. 1 Hold the daughter card by its edges and align the card with the slide rails on the expansion-bay bracket. See Figure 3-28. NOTE: When pushing the SAS controller daughter card into the socket connector, push only on the card edges and not on the DIMM or any part of the DIMM socket on the daughter card.
book.book Page 130 Monday, September 14, 2009 1:53 PM Cabling the SAS Controller (Non-RAID) For a system with a non-RAID SAS controller daughter card installed, connect SAS_0 on the SAS controller daughter card to connector SAS_A on the SAS backplane board. See Figure 3-29. Figure 3-29.
book.book Page 131 Monday, September 14, 2009 1:53 PM 1x8 Drive Configuration For a 1x8 drive configuration with no optional 1x2 backplane installed in the system, connect SAS_0 on the SAS controller daughter card to connector SAS_A on the 1x8 backplane. Connect SAS_1 on the SAS controller daughter card to connector SAS_B on the 1x8 backplane. See Figure 3-30. Figure 3-30.
book.book Page 132 Monday, September 14, 2009 1:53 PM • Connect SAS_B_OUT on the 1x2 SAS backplane board to connector SAS_B on the 1x8 SAS backplane board. See Figure . Figure 3-31.
book.book Page 133 Monday, September 14, 2009 1:53 PM 1 SAS RAID controller daughter card (DIMM not shown) 2 SAS_1 connector (connect to SAS_B_IN connector) 3 SAS_0 connector (connect to SAS_A connector) 4 1x8 SAS backplane 5 SAS_B connector 6 SAS_A connector 7 SAS_B_IN connector 8 SAS_B_OUT connector (connect to SAS_B connector) 9 1x2 SAS backplane Configuring the Boot Drive By default, the system boots from drive 0 on the 1x8 SAS backplane.
book.book Page 134 Monday, September 14, 2009 1:53 PM a Remove the screw on the top back of the system that secures the system top panel. b Slide the panel back until it clears the chassis hooks and lift up to remove the panel. 5 Disconnect the display module cable from the control panel board. See Figure 3-32. 6 Remove the three screws that secure the control panel board to the system chassis and remove the board. See Figure 3-32.
book.book Page 135 Monday, September 14, 2009 1:53 PM Figure 3-32. Removing the Control Panel Assembly 5 4 3 2 6 1 8 7 1 display module screws (2) 2 display module 3 display module cable 6 screws (3) 4 control panel board 5 control panel cable 7 system chassis 8 display module label Installing the Control Panel Assembly The following procedure applies to either a rack or tower system. Figure 3-32 illustrates a control panel assembly in the rack orientation.
book.book Page 136 Monday, September 14, 2009 1:53 PM 3 Install the control panel board in the system chassis and secure with the three Phillips screws. See Figure 3-32. 4 Connect the display module ribbon cable to the control panel board. See Figure 3-32. 5 Connect the control panel interface cable to the control panel board. See Figure 3-32. 6 Close the system. See "Closing the System" on page 68.
book.book Page 137 Monday, September 14, 2009 1:53 PM 5 Open the system. See "Opening the System" on page 67. 6 Disconnect any cables attached to expansion cards in the expansion-bay bracket. 7 Remove all of the cooling fans. See "Removing and Installing a Fan" on page 83 and "Removing or Installing the Cooling Shroud Fan" on page 85. 8 Remove the center and rear fan brackets. See "Removing the Center Fan Bracket" on page 105 and "Removing the Back Fan Bracket" on page 106.
book.book Page 138 Monday, September 14, 2009 1:53 PM 16 Remove the memory modules. See "Removing Memory Modules" on page 112. 17 Remove the CPU processor(s). See "Replacing a Processor" on page 117. 18 To remove the system board: a Lift up the blue retention pin and slide the system board toward the front of the system to disengage the board from the hooks on the chassis. See Figure 3-33. b Lift the system board out of the system chassis. Figure 3-33.
book.book Page 139 Monday, September 14, 2009 1:53 PM Installing the System Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 140 Monday, September 14, 2009 1:53 PM 9 Reinstall the SAS controller daughter card. See "SAS Controller Daughter Card" on page 126. 10 If a RAC card is present, attach the cables to the RAC connectors on the system board. See "Installing a RAC Card" on page 114. 11 Reinstall the center and rear fan brackets. See "Replacing the Center Fan Bracket" on page 106 and "Replacing the Back Fan Bracket" on page 106. 12 Install the memory cooling shroud.
book.book Page 141 Monday, September 14, 2009 1:53 PM Power Distribution Board (Service-Only Procedure) Removing the Power Distribution Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
book.book Page 142 Monday, September 14, 2009 1:53 PM Figure 3-34. Removing the Power Distribution Board 2 1 1 power distribution board 2 screws (5) Installing the Power Distribution Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
book.book Page 143 Monday, September 14, 2009 1:53 PM 6 Attach the cables from the power distribution board to the system board. 7 Attach the cables from the power distribution board to the SAS backplane board. 8 Reconnect all cables from the system board to the SAS backplane board, the control panel, and any tape or hard drives in the peripheral or flex bays. 9 Close the system. See "Closing the System" on page 68. 10 Reinsert the power supplies. See "Installing a Power Supply" on page 80.
book.
book.book Page 145 Monday, September 14, 2009 1:53 PM Troubleshooting Your System Safety First—For You and Your System To perform certain procedures in this document, you must remove the system cover and work inside the system. While working inside the system, do not attempt to service the system except as explained in this guide and elsewhere in your system documentation. CAUTION: Many repairs may only be done by a certified service technician.
book.book Page 146 Monday, September 14, 2009 1:53 PM Table 4-1. Start-Up Routine Indications (continued) Look/listen for: Action The USB diskette drive activity indicator. See "Troubleshooting a USB Device" on page 151. The USB CD drive activity indicator. See "Troubleshooting a USB Device" on page 151. The diskette drive activity indicator. See "Troubleshooting a Diskette Drive" on page 160. The CD drive activity indicator. See "Troubleshooting an Optical Drive" on page 162.
book.book Page 147 Monday, September 14, 2009 1:53 PM Table 4-2.
book.book Page 148 Monday, September 14, 2009 1:53 PM Action 1 Check the system and power connections to the monitor. 2 Determine whether the system has an expansion card with a video output connector. In this system configuration, the monitor cable should normally be connected to the connector on the expansion card, not to the system’s integrated video connector.
book.book Page 149 Monday, September 14, 2009 1:53 PM 3 Swap the faulty keyboard with a working keyboard. If the problem is resolved, replace the faulty keyboard. See "Getting Help" on page 185. 4 Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" on page 173. If the problem is not resolved, see "Getting Help" on page 185. Troubleshooting the Mouse Problem • System message indicates a problem with the mouse. • Mouse is not functioning properly.
book.book Page 150 Monday, September 14, 2009 1:53 PM Troubleshooting Basic I/O Functions Problem • Error message indicates a problem with a serial port. • Device connected to a serial port is not operating properly. Action 1 Enter the System Setup program and ensure that the serial port is enabled and configured correctly for your application. See "Using the System Setup Program" on page 47.
book.book Page 151 Monday, September 14, 2009 1:53 PM If the problem is resolved, replace the serial device. See "Getting Help" on page 185. If the problem persists, see "Getting Help" on page 185. Troubleshooting a USB Device Problem • System message indicates a problem with a USB device. • Device connected to a USB port is not operating properly. Action 1 Enter the System Setup program, and ensure that the USB ports are enabled. See "Using the System Setup Program" on page 47.
book.book Page 152 Monday, September 14, 2009 1:53 PM Troubleshooting a NIC Problem • NIC cannot communicate with network. Action 1 Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" on page 173. 2 Check the appropriate indicator on the NIC connector. • If the link indicator does not light, check all cable connections. • If the activity indicator does not light, the network driver files might be damaged or missing. Remove and reinstall the drivers if applicable.
book.book Page 153 Monday, September 14, 2009 1:53 PM Troubleshooting a Wet System Problem • Liquid spilled on the system. • Excessive humidity. Action CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
book.book Page 154 Monday, September 14, 2009 1:53 PM Troubleshooting a Damaged System Problem • System was dropped or damaged. Action CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
book.book Page 155 Monday, September 14, 2009 1:53 PM NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information. This situation is caused by a defective battery. Action 1 Re-enter the time and date through the System Setup program. See "Using the System Setup Program" on page 47. 2 Turn off the system and disconnect it from the electrical outlet for at least one hour.
book.book Page 156 Monday, September 14, 2009 1:53 PM 1 Run the appropriate online diagnostics test. See "Using Server Administrator Diagnostics" on page 173. 2 Locate the faulty power supply. The power supply's fault indicator is lit. See "Power Indicator Codes" on page 20. NOTICE: You can hot-plug the power supplies. One power supply must be installed for the system to operate. The system is in the redundant mode when two power supplies are installed.
book.book Page 157 Monday, September 14, 2009 1:53 PM • Cables inside the system obstruct airflow. • An individual cooling fan is removed or has failed. See "Troubleshooting a Fan" on page 157. Troubleshooting a Fan Problem • System-status indicator is amber. • Systems management software issues a fan-related error message. • Front panel LCD indicates a problem with the fan. Action CAUTION: Many repairs may only be done by a certified service technician.
book.book Page 158 Monday, September 14, 2009 1:53 PM Troubleshooting System Memory Problem • Faulty memory module. • Faulty system board. • Front-panel status LCD indicates a problem with system memory. Action CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
book.book Page 159 Monday, September 14, 2009 1:53 PM CAUTION: The DIMMs are hot to the touch for some time after the system has been powered down. Allow time for the DIMMs to cool before handling them. Handle the DIMMs by the card edges and avoid touching the DIMM components. 8 Reseat the memory modules in their sockets. See "Installing Memory Modules" on page 110. 9 Replace the memory cooling shroud. NOTICE: Never operate your system with the memory cooling shroud removed.
book.book Page 160 Monday, September 14, 2009 1:53 PM 13 Perform the following steps: a Turn off the system and attached peripherals, and disconnect the system from its electrical outlet. b Open the system. See "Opening the System" on page 67. c Remove the memory cooling shroud. See "Removing the Cooling Shroud" on page 103. d Perform step d through step h in step 12 for each memory module installed. If the problem persists, see "Getting Help" on page 185.
book.book Page 161 Monday, September 14, 2009 1:53 PM 8 Close the system. See "Closing the System" on page 68. 9 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. 10 Run the appropriate online diagnostic test to see whether the diskette drive works correctly. 11 Turn off the system and attached peripherals, and disconnect the system from its electrical outlet. 12 Open the system. See "Opening the System" on page 67.
book.book Page 162 Monday, September 14, 2009 1:53 PM Troubleshooting an Optical Drive Problem • System cannot read data from a CD or DVD in an optical drive. • Optical drive indicator does not blink during boot. Action CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
book.book Page 163 Monday, September 14, 2009 1:53 PM Troubleshooting an External SCSI Tape Drive Problem • Defective tape drive • Defective tape cartridge • Missing or corrupted tape-backup software or tape drive device driver • Defective SCSI controller Action 1 Remove the tape cartridge you were using when the problem occurred, and replace it with a tape cartridge that you know works. 2 Ensure that the SCSI device drivers for the tape drive are installed and are configured correctly.
book.book Page 164 Monday, September 14, 2009 1:53 PM 10 Ensure that the SCSI controller card is firmly seated in its connector. See "Installing an Expansion Card" on page 88. 11 Close the system. See "Closing the System" on page 68. 12 Reconnect the system to the electrical outlet, and turn on the system, including attached peripherals. 13 If the problem is not resolved, see the documentation for the tape drive for additional troubleshooting instructions.
book.book Page 165 Monday, September 14, 2009 1:53 PM 5 If your system has a SAS RAID controller daughter card, perform the following steps. a Restart the system and press to enter the host adapter configuration utility program. See the documentation supplied with the host adapter for information about the configuration utility. b Ensure that the hard drive has been configured correctly for the RAID. c Exit the configuration utility and allow the system to boot to the operating system.
book.book Page 166 Monday, September 14, 2009 1:53 PM e Verify that the power connectors on the SAS backplane(s) are securely seated in their connectors. f Close the system. See "Closing the System" on page 68. g Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem persists, see "Getting Help" on page 185.
book.book Page 167 Monday, September 14, 2009 1:53 PM 3 Restart the system and press the applicable key sequence to enter the configuration utility program: • for a SAS controller • for a SAS RAID controller See the controller's documentation for information about configuration settings. 4 Check the configuration settings, make any necessary corrections, and restart the system. If the problem is not resolved, continue to the next step. 5 Remove the bezel.
book.book Page 168 Monday, September 14, 2009 1:53 PM • If you have a SAS RAID controller daughter card, replace the SAS RAID daughter card battery. See "Replacing the SAS RAID Controller Daughter Card Battery" on page 126. If replacing the battery does not solve the problem, see "Getting Help" on page 185. Troubleshooting Expansion Cards NOTE: When troubleshooting an expansion card, see the documentation for your operating system and the expansion card.
book.book Page 169 Monday, September 14, 2009 1:53 PM 9 Open the system. See "Opening the System" on page 67. 10 Remove all expansion cards installed in the system. See "Removing an Expansion Card" on page 90. 11 Close the system. See "Closing the System" on page 68. 12 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. 13 Run the appropriate online diagnostic test. If the tests fail, see "Getting Help" on page 185.
book.book Page 170 Monday, September 14, 2009 1:53 PM 1 If possible, run the appropriate online diagnostics test. See "Using Server Administrator Diagnostics" on page 173. 2 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 3 Open the system. See "Opening the System" on page 67. 4 Ensure that each processor and heat sink are properly installed. See "Replacing a Processor" on page 117. 5 Close the system. See "Closing the System" on page 68.
book.book Page 171 Monday, September 14, 2009 1:53 PM 17 Close the system. See "Closing the System" on page 68. 18 Run the appropriate online diagnostic test. If the tests complete successfully, replace processor 1. See "Getting Help" on page 185.
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book.book Page 173 Monday, September 14, 2009 1:53 PM Running the System Diagnostics If you experience a problem with your system, run the diagnostics before calling for technical assistance. The purpose of the diagnostics is to test your system's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use diagnostics test results to help you solve the problem.
book.book Page 174 Monday, September 14, 2009 1:53 PM When to Use the System Diagnostics If a major component or device in the system does not operate properly, component failure may be indicated. As long as the microprocessor and the system's input/output devices (monitor, keyboard, and diskette drive) are functioning, you can use the system diagnostics to help identify the problem. Running the System Diagnostics The system diagnostics is run from the utility partition on your hard drive.
book.book Page 175 Monday, September 14, 2009 1:53 PM Using the Custom Test Options When you select Custom Test in the Main Menu window, the Customize window appears and allows you to select the device(s) to be tested, select specific options for testing, and view the test results. Selecting Devices for Testing The left side of the Customize window lists devices that can be tested. Devices are grouped by device type or by module, depending on the option you select.
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book.book Page 177 Monday, September 14, 2009 1:53 PM Jumpers and Connectors This section provides specific information about the system jumpers and describes the connectors on the various boards in the system. System Board Jumpers CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
book.book Page 178 Monday, September 14, 2009 1:53 PM Figure 6-1. Table 6-1. System Board Jumpers System Board Jumper Settings Jumper Setting PWRD_EN Description (default) The password feature is enabled. The password feature is disabled. NVRAM_CLR (default) The configuration settings in NVRAM are retained at system boot. The configuration settings in NVRAM are cleared at next system boot.
book.book Page 179 Monday, September 14, 2009 1:53 PM System Board Connectors CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 180 Monday, September 14, 2009 1:53 PM Figure 6-2.
book.book Page 181 Monday, September 14, 2009 1:53 PM Table 6-2.
book.book Page 182 Monday, September 14, 2009 1:53 PM SAS Backplane Connectors CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 183 Monday, September 14, 2009 1:53 PM Figure 6-4. 1x2 SAS Backplane Connectors 1 2 3 1 power connector 2 SAS_B_IN connector 3 SAS_B_OUT connector Disabling a Forgotten Password The password jumper on the system board enables the system password features or disables them and clears any password(s) currently in use. CAUTION: Many repairs may only be done by a certified service technician.
book.book Page 184 Monday, September 14, 2009 1:53 PM 5 Remove the fans from the center fan bracket. See "Removing and Installing a Fan" on page 83. 6 Remove the center fan bracket. See "Removing the Center Fan Bracket" on page 105. 7 Remove the password jumper plug. See Figure 6-1 to locate the password jumper on the system board. 8 Replace the center fan bracket (see "Replacing the Center Fan Bracket" on page 106) and replace the fans in the bracket. 9 Reconnect the storage daughter card cables.
book.book Page 185 Monday, September 14, 2009 1:53 PM Getting Help Technical Assistance If you need assistance with a technical problem, perform the following steps: 1 Complete the procedures in "Troubleshooting Your System." 2 Run the system diagnostics and record any information provided. 3 Make a copy of the Diagnostics Checklist, and fill it out. 4 Use Dell's extensive suite of online services available at Dell Support at support.dell.com for help with installation and troubleshooting procedures.
book.book Page 186 Monday, September 14, 2009 1:53 PM You can contact Dell electronically using the following addresses: • World Wide Web www.dell.com/ www.dell.com/ap/ (Asian/Pacific countries only) www.dell.com/jp (Japan only) www.euro.dell.com (Europe only) www.dell.com/la (Latin American countries) www.dell.ca (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user:anonymous, and use your e-mail address as your password. • Electronic Support Service support@us.dell.
book.book Page 187 Monday, September 14, 2009 1:53 PM The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the technical support service. See the contact information for your region. Automated Order-Status Service To check on the status of any Dell™ products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.
book.book Page 188 Monday, September 14, 2009 1:53 PM Returning Items for Warranty Repair or Credit Prepare all items being returned, whether for repair or credit, as follows: 1 Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box. For the telephone number to call, see the contact information for your region. 2 Include a copy of the invoice and a letter describing the reason for the return.
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book.book Page 190 Monday, September 14, 2009 1:53 PM Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. Remember to fill out the Diagnostics Checklist. If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the computer.
book.book Page 191 Monday, September 14, 2009 1:53 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Anguilla General Support toll-free: 800-335-0031 Antigua and Barbuda General Support 1-800-805-5924 Argentina (Buenos Aires) International Access Code: 00 Country Code: 54 City Code: 11 Area Codes, Local Numbers, and Toll-Free Numbers Website: www.dell.com.ar E-mail: us_latin_services@dell.
book.book Page 192 Monday, September 14, 2009 1:53 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 Country Code: 43 E-mail: tech_support_central_europe@del l.
book.book Page 193 Monday, September 14, 2009 1:53 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Bolivia General Support Brazil Website: www.dell.
book.book Page 194 Monday, September 14, 2009 1:53 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Canada (North York, Online Order Status: Ontario) www.dell.ca/ostatus International Access Code: 011 AutoTech (automated Hardware and Warranty Support) toll-free: 1-800-247-9362 Customer Service (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Service (med.
book.book Page 195 Monday, September 14, 2009 1:53 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address China (Xiamen) Technical Support website: support.dell.com.cn Country Code: 86 City Code: 592 Area Codes, Local Numbers, and Toll-Free Numbers Technical Support E-mail: cn_support@dell.com Customer Care E-mail: customer_cn@dell.
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book.book Page 197 Monday, September 14, 2009 1:53 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Dominica General Support toll-free: 1-866-278-6821 Dominican Republic General Support 1-800-148-0530 Area Codes, Local Numbers, and Toll-Free Numbers Ecuador General Support toll-free: 999-119 El Salvador General Support 01-899-753-0777 Finland (Helsinki) Website: support.euro.dell.
book.book Page 198 Monday, September 14, 2009 1:53 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Germany (Langen) Website: support.euro.dell.com International Access Code: 00 E-mail: tech_support_central_europe@del l.
book.book Page 199 Monday, September 14, 2009 1:53 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Hong Kong Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: HK_support@Dell.
book.book Page 200 Monday, September 14, 2009 1:53 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 00 Country Code: 353 City Code: 1 E-mail: dell_direct_support@dell.com Technical Support for XPS portable computers only 1850 200 722 Technical Support for all other Dell computers 1850 543 543 U.K. Technical Support (dial within U.K.
book.book Page 201 Monday, September 14, 2009 1:53 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Italy (Milan) Website: support.euro.dell.
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book.book Page 203 Monday, September 14, 2009 1:53 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Latin America Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.) 512 728-4397 SalesFax (Austin, Texas, U.S.A.
book.book Page 204 Monday, September 14, 2009 1:53 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Malaysia (Penang) Website: support.ap.dell.
book.book Page 205 Monday, September 14, 2009 1:53 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Netherlands (Amsterdam) Website: support.euro.dell.
book.book Page 206 Monday, September 14, 2009 1:53 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Norway (Lysaker) Website: support.euro.dell.
book.book Page 207 Monday, September 14, 2009 1:53 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address St. Kitts and Nevis General Support toll-free: 1-877-441-4731 St. Lucia General Support 1-800-882-1521 St. Vincent and the Grenadines General Support toll-free: 1-877-270-4609 Singapore (Singapore) Website: support.ap.dell.
book.book Page 208 Monday, September 14, 2009 1:53 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address South Africa (Johannesburg) Website: support.euro.dell.
book.book Page 209 Monday, September 14, 2009 1:53 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Sweden (Upplands Vasby) Website: support.euro.dell.
book.book Page 210 Monday, September 14, 2009 1:53 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Taiwan Website: support.ap.dell.com International Access Code: 002 E-mail: ap_support@dell.
book.book Page 211 Monday, September 14, 2009 1:53 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 E-mail: dell_direct_support@dell.
book.book Page 212 Monday, September 14, 2009 1:53 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address U.S.A.
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book.book Page 215 Monday, September 14, 2009 1:53 PM Glossary This section defines or identifies technical terms, abbreviations, and acronyms used in your system documents. A — Ampere(s). AC — Alternating current. ACPI — Advanced Configuration and Power Interface. A standard interface for enabling the operating system to direct configuration and power management. ambient temperature — The temperature of the area or room where the system is located. ANSI — American National Standards Institute.
book.book Page 216 Monday, September 14, 2009 1:53 PM boot routine — A program that clears all memory, initializes devices, and loads the operating system when you start your system. Unless the operating system fails to respond, you can reboot (also called warm boot) your system by pressing . Otherwise, you must restart the system by pressing the reset button or by turning the system off and then back on.
book.book Page 217 Monday, September 14, 2009 1:53 PM DDR — Double-data rate. A technology in memory modules that potentially doubles the output. device driver — A program that allows the operating system or some other program to interface correctly with a peripheral. Some device drivers—such as network drivers— must be loaded from the config.sys file or as memory-resident programs (usually, from the autoexec.bat file). Others must load when you start the program for which they were designed.
book.book Page 218 Monday, September 14, 2009 1:53 PM expansion bus — Your system contains an expansion bus that allows the processor to communicate with controllers for peripherals, such as NICs. expansion card — An add-in card, such as a NIC or SCSI adapter, that plugs into an expansion-card connector on the system board. An expansion card adds some specialized function to the system by providing an interface between the expansion bus and a peripheral.
book.book Page 219 Monday, September 14, 2009 1:53 PM headless system — A system or device that functions without having a keyboard, mouse, or monitor attached. Normally, headless systems are managed over a network using an Internet browser. host adapter — A host adapter implements communication between the system’s bus and the controller for a peripheral device. (Hard-drive controller subsystems include integrated host adapter circuitry.
book.book Page 220 Monday, September 14, 2009 1:53 PM kHz — Kilohertz. KMM — Keyboard/monitor/mouse. KVM — Keyboard/video/mouse. KVM refers to a switch that allows selection of the system from which the video is displayed and for which the keyboard and mouse are used. LAN — Local area network. A LAN is usually confined to the same building or a few nearby buildings, with all equipment linked by wiring dedicated specifically to the LAN. lb — Pound(s). LCD — Liquid crystal display.
book.book Page 221 Monday, September 14, 2009 1:53 PM memory — An area in your system that stores basic system data. A system can contain several different forms of memory, such as integrated memory (ROM and RAM) and add-in memory modules (DIMMs). MHz — Megahertz. mirroring — A type of data redundancy in which a set of physical drives stores data and one or more sets of additional drives stores duplicate copies of the data. Mirroring functionality is provided by software.
book.book Page 222 Monday, September 14, 2009 1:53 PM pixel — A single point on a video display. Pixels are arranged in rows and columns to create an image. A video resolution, such as 640 x 480, is expressed as the number of pixels across by the number of pixels up and down. POST — Power-on self-test. Before the operating system loads when you turn on your system, the POST tests various system components such as RAM and hard drives.
book.book Page 223 Monday, September 14, 2009 1:53 PM rpm — Revolutions per minute. RTC — Real-time clock. SAS — Serial-attached SCSI. SATA — Serial Advanced Technology Attachment. A standard interface between the system board and storage devices. SCSI — Small computer system interface. An I/O bus interface with faster data transmission rates than standard ports. SDRAM — Synchronous dynamic random-access memory. sec — Second(s). serial port — An I/O port used most often to connect a modem to your system.
book.book Page 224 Monday, September 14, 2009 1:53 PM system diskette — See bootable diskette. system memory — See RAM. System Setup program — A BIOS-based program that allows you to configure your system’s hardware and customize the system’s operation by setting features such as password protection. Because the System Setup program is stored in NVRAM, any settings remain in effect until you change them again. system.ini file — A start-up file for the Windows operating system.
book.book Page 225 Monday, September 14, 2009 1:53 PM video adapter — The logical circuitry that provides (in combination with the monitor) your system’s video capabilities. A video adapter may be integrated into the system board or may be an expansion card that plugs into an expansion slot. video driver — A program that allows graphics-mode application programs and operating systems to display at a chosen resolution with the desired number of colors.
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book.book Page 232 Monday, September 14, 2009 1:53 PM connectors, 179 installing, 139 jumpers, 177 removing, 136 cabling, 129 connectors, 182 installing, 122 removing, 121 SAS controller daughter card installing, 129 removing, 127 troubleshooting, 166 system cooling troubleshooting, 156 system features accessing, 13 SAS controller.
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