Dell DR Series System Administrator Guide
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 Introduction to the DR Series System....................................................................................10 About the DR Series System GUI Documentation.................................................................................................. 10 What's New In This Release.................................................................................................................................. 10 Other Information You May Need..........................................
Interacting With the DR Series System.................................................................................................................. 33 Networking Preparations for the DR Series System........................................................................................33 Connections for Initializing a DR Series System.....................................................................................................34 Initializing the DR Series System..................................
Modifying the System Password......................................................................................................................71 Resetting the Default System Password..........................................................................................................71 Shutting Down the DR Series System.....................................................................................................................72 Rebooting the DR Series System................................
System Status Bar............................................................................................................................................97 DR Series System and the Capacity-Storage Savings-Throughput Panes......................................................98 System Information Pane................................................................................................................................. 98 Monitoring System Alerts.................................................
Deleting a Diagnostics Log File...................................................................................................................... 122 DR Series System Software Upgrade...................................................................................................................122 Software Upgrade Page and Options................................................................................................................... 122 Verifying the Current Software Version ..............
Replicating Data to a RDS Container Using NVBU............................................................................................... 142 Restoring Data From a DR Series System Using NVBU........................................................................................142 Supported DR Series System CLI Commands for RDS......................................................................................... 143 11 Configuring and Using RDA with OST..............................................
Rotating RDA with OST Plug-In Logs for Linux...............................................................................................161 Guidelines for Gathering Media Server Information............................................................................................ 161 NetBackup on Linux Media Servers.............................................................................................................. 161 NetBackup on Windows Media Servers..........................................
Introduction to the DR Series System 1 The DR Series system documentation contains topics that explain how to use the Dell DR Series system to perform data storage operations and manage storage and replication containers. The DR Series system topics introduce and describe the DR Series system graphical user interface (GUI) that you can use to manage your backup and replication operations.
• The Setting Up Your Dell DR Series System provides information about network, initial setup, and user account settings needed to initialize the Dell DR Series system. This document is available at support.dell.com/manuals • The Dell DR Series System Interoperability Guide provides information on the supported hardware and software that can be used with the DR Series system. This document is available at support.dell.com/manuals.
Understanding the DR Series System 2 The DR Series system is a high-performance, disk-based backup and recovery appliance that is simple to deploy and manage, and offers unsurpassed Total Cost of Ownership benefits. Features such as innovative firmware and an allinclusive licensing model ensure optimal functionality and the assurance of no hidden costs for desired future features.
About the DR Series System The Dell DR Series system is a solution designed to reduce your backup data footprint using a number of comprehensive backup and deduplication operations that optimize storage savings. Collectively, the DR Series system comes in the following types: • DR2000v: This is a Virtual Machine (VM) template for ESX and Hyper-V. • DR4000 system: This is preinstalled DR4000 system software on a Dell PowerEdge R510 appliance platform.
Internal Drive Capacity The capacity values listed in Table 1 represent the internal drive and available physical capacities that have been adjusted for the associated overhead in the DR Series system releases. Logical capacity assumes 15:1 savings ratio; actual could be different. NOTE: In Table 1, the abbreviations TB and GB represents Terabytes and Gigabytes in decimal values, and the abbreviation TiB represents Tebibytes in binary values.
Table 3. External Drive Capacity and Available Physical Capacity DR Series System Drive Capacity Available Physical Capacity (Decimal) Available Physical Capacity (Binary) Total Logical Capacity @ 15:1 Savings Ratios (Decimal) Total Logical Capacity @ 15:1 Savings Ratios (Binary) 1 TB 9 TB 8.18 TiB 135 TB 122.7 TiB 2 TB 18 TB 16.37 TiB 270 TB 245.55 TiB 3 TB (DR4100 and DR6000 only) 27 TB 24.56 TiB 405 TB 368.4 TiB 4 TB (DR6000 only) 35.37 TB 32.17 TiB 842.
entire files or large sections of files that are identical. Once this has been done, this process allows for the system to store only one copy of the specific data. This copy will be additionally compressed using single-file compression techniques.
Series systems, the AD information is saved with the file. This can serve to restrict user access to the data based on the type of AD permissions that are in place. NOTE: This same authentication information is replicated to the target DR Series system when you have replication configured. To prevent domain access issues, ensure that both the target and source systems reside in the same Active Directory domain. Reverse Replication: The concept of reverse replication is not supported on DR Series systems.
DR Series system software. The DR Series systems provide a key component that performs backup, recovery, and data protection operations. • Deduplication — This technology eliminates redundant copies of data and in the process it decreases disk capacity requirements and reduces the bandwidth needed for data transfer. Deduplication can be a major asset for companies that are dealing with increasing data volumes and require a means for optimizing their data protection.
Streams vs. Connections This topic describes the differences between data streams and application connections. Streams can be likened to the number of files written at the same time to a DR Series system. The DR Series system tracks the number of files being written and assembles the data into 4MB chunks before processing that section of the data. If the stream count is exceeded, the data is processed out of order and overall deduplication savings can be affected.
If the source and target systems (replica or cascaded replica) are in different Active Directory (AD) domains, then the data that resides on the target system may not be accessible. When AD is used to perform authentication for DR Series systems, the AD information is saved with the file. This can act to restrict user access to the data based on the type of AD permissions that are in place.
Under this scenario, a fraction of the data to be recovered is sent across the WAN link. This could speed up a remote restore significantly. However, there are some downsides to this type of scenario: • If step 1 is not followed correctly, any changes not fully replicated are lost. • During steps 2 and 3, any data that is written to the original DR Series system source container may be lost. • During step 4, if the data is not fully replicated back before the switch is made, it may be lost.
NOTE: If you want to do a mount on AIX, you must set the nfs_use_reserved_ports and portcheck parameters first. The parameters cannot be set to 0. For example: root@aixhost1 / # nfso -po portcheck=1 root@aixhost1 / # nfso -po nfs_use_reserved_ports=1 CIFS The Common Internet File System (CIFS) remote file access protocol is one supported by the DR Series system, and is also known as a Server Message Block (SMB).
NOTE: Any user that is part of BUILTIN\Administrators can edit ACLs on CIFS shares. The local DR Series system administrator is included in the BUILTIN\Administrators group. To add additional domain groups to the BUILTIN \Administrators group, you can use the Computer Manager tool on a Windows client to connect to the DR Series system as Domain administrator and add any groups you want. This capability allows users other than the Domain administrator to modify an ACL as needed.
• Group (group in which the owner belongs) • Other (other users with an account on the system) Each of these three user types support the following access permissions: • Read (read access that allows user to read files) • Write (write access that allows user to create or write to a file) • Execute (access that allows user to execute files or traverse directories in the filesystem) NOTE: A root user has all levels of permission access, and a user can be a member of a single group or of multiple grou
such as CommVault, EMC Networker, and Tivoli Storage Manager. For the current list of qualified DMAs, see the Dell DR Series System Interoperability Guide. Rapid NFS is a new client file system type that ensures that only unique data is written to the DR Series system. It uses user space components and file system in user space (FUSE) to accomplish this. Metadata operations such as file creates and permission changes go through the standard NFS protocol, whereas write operations go through RDNFS.
– • • • Provides throughput that is significantly better than CIFS or NFS RDA with OST and DMA integration: – OpenStorage API enables the DMA-to-media server software communications – DR Series system storage capabilities can be used without extensive changes to DMAs – Backup and replication operations are simplified by using built-in DMA policies DR Series system and RDA with OST: – Control channel uses TCP port 10011 – Data channel uses TCP port 11000 – Optimized write operations enable cli
– Restore – Replication DR Series System (DR4X00/DR6000) and Data Operations Data is stored and resides on the Dell DR Series system (DR4X00/DR6000), a two-rack unit (RU) appliance, which comes preinstalled with the system software. The DR Series system consists of a total of 14 drives. Two of these drives are 2.5-inch drives that are configured as a Redundant Array of Independent Disks (RAID) 1 on the RAID Controller and this is considered to be volume 1.
NOTE: The 300 Gigabyte (GB) drive capacity (2.7 TB) version of the DR Series system does not support the addition of expansion shelf enclosures. NOTE: If you are running a DR Series system with an installed release of system software prior to 2.1, and you intend to upgrade to release 3.x system software and add an external expansion shelf (or shelves), Dell recommends that you observe the following best practice sequence of operations to avoid any issues: • Upgrade the DR Series system with the release 3.
• – RAID controllers – Hard drives (internal) – Hard drives (external) – Expansion unit limits – USB flash drives – Network interface controllers – iDRAC Enterprise – Marvell WAM controller Software – Operating System – Supported backup software – Network file protocols and backup client operating systems – Supported web browsers – Supported system limits – Supported OST software and components – Supported RDS software and components – Supported Rapid NFS and Rapid CIFS softw
If you install multiple enclosures and cable them as described here, make sure to set the enclosure mode switch on the MD1200 front chassis to the top (unified mode) position. For more information, see Dell PowerVault MD1200 and MD1220 Storage Enclosures Hardware Owner's Manual at support.dell.com/manuals. Figure 3. Dell PowerVault MD1200 Rear Chassis Figure 4.
Figure 5. SAS Port and Cable Connections (Dell PowerVault MD1200 EMM) 1. SAS cable 2.
5. To verify that an enclosure was added, click Dashboard→ Health. The Health page is displayed, and each properly cabled and activated expansion shelf enclosure has a corresponding tab that displays a green status check mark (for example, if you have installed two enclosures, two tabs are displayed: Enclosure 1 and Enclosure 2).
Setting Up the Physical DR Series System 3 You can interact with the physical DR Series system using one of two supported methods: a web-based graphical user interface (GUI) accessed using a web browser or a command line interface (CLI) using a terminal emulator application (for example, PuTTY). Before you can interact with your system, you must first, however, ensure that the DR Series system is properly set up. NOTE: The topics in this section apply to physical DR Series systems.
• IP Addresses: You need to make sure to have IP addresses that you use for the DR Series system. The DR Series system ships with a default IP address and subnet mask address, which should only be used for an initial system configuration. NOTE: You need to have an IP address available to replace the default IP address if you choose the static mode of IP addressing, or select to use the DHCP mode of IP addressing.
Initializing the DR Series System Before you can start using the DR Series system graphical user interface (GUI) for the first time, you must properly initialize the system. To initialize the DR Series system, complete the following: 1. Log in to the DR Series system CLI by using a local console KVM (keyboard-video monitor) connection or an iDRAC connection. For more information, see Local Console Connection, or iDRAC Connection. 2.
If your network does not accept the default subnet mask address (255.0.0.0), you can establish a connection between the DR Series system and a laptop workstation. In this case, make sure that you connect using SSH, and use the default IP address to run the Initial System Configuration Wizard. If you are using a known static IP address, you can skip running the Initial System Configuration Wizard, and directly configure the DR Series system using its user interface.
4. You are now ready to perform initialization using the DR Series system CLI login process. For more information, see Logging in and Initializing the DR Series System. Figure 6. DR4000 System Rear Chassis Port Locations Item Indicator, Button, or Connector Icon Description 1 Video connector Connects a VGA display to the system. 2 iDRAC6 Enterprise port Dedicated management port for the iDRAC6 Enterprise card. 3 USB connectors (2) Connects USB devices to the system. The ports are USB 2.
8. You are now ready to perform initialization using the DR Series system CLI login process. For more information, see Logging in and Initializing the DR Series System. Figure 7. DR4100/DR6000 System Rear Chassis Port Locations Item Indicator, Button, or Connector Icon Description 1 iDRAC7 Enterprise port Dedicated management port for the iDRAC7 Enterprise card (port is available only if an iDRAC7 Enterprise license is installed on your system).
• Default static IP address: 192.168.0.120 For information on how to configure the iDRAC, see the Dell RACADM Reference Guides at support.dell.com/manuals and Accessing iDRAC6/iDRAC7 Using RACADM. When the Dell DR Series System splash screen is displayed, you are ready to begin initialization using the DR Series system CLI login process. For more information, see Logging in and Initializing the DR Series System.
12. To accept these settings, type y (for yes), and press . 13. If you want to change any of these settings, type n (for no), and press . Modify the settings as needed, and press . When completed, a successful initialization message is displayed. 14. At the prompt, type exit and press to end the DR Series system CLI session. You are now ready to log in to the system using the DR Series system GUI.
Logging in Using a Web Interface for the First Time To log in to the DR Series system using a browser-based connection, complete the following: 1. In a supported web browser, type the IP address or hostname of the system in the browser Address bar, and press . The DR Series System Login page is displayed. NOTE: The DR Series System Login page may display a warning message if the web browser you are using does not properly support the DR Series system.
5. In the Settings pane of the Initial Configuration — Change Administrator Password page, complete the following: a. b. c. d. In Current Password, enter the current administrator password. In New Password, enter the new administrator password. In Retype New Password, enter the new administrator password again to confirm it. Click Next to continue with the initial configuration process (or click Back to return to the previous page, or click Exit to close the Initial System Configuration Wizard).
9. Click Dashboard in the navigation panel. The DR Series system main window consists of the following components: • Navigation panel • System Status bar • System Information pane • Command bar Your login username is displayed at the top of the page. If you are logged in as a domain user, the domain is displayed in the format of domain\username. (You can only log in as a domain user after configuring Login Groups under Active Directory. This is a requirement for using Global View.
8. Click Confirm for the DR Series system to accept your values (or click Skip) to proceed to the Initial System Configuration Wizard page. Enabling Active Scripting in Windows IE Browsers To enable Active Scripting (JavaScript) in Microsoft Windows Internet Explorer (IE) web browsers, complete the following: NOTE: This procedure describes how to configure your Windows IE web browser to enable Active Scripting (JavaScript). This setting is often disabled by default on Windows-based servers 1.
• Storage Savings • Throughput • System Information Your login username is displayed at the top of the page. If you are logged in as a domain user, the domain is displayed in the format of domain\username. (You can only log in as a domain user after configuring Login Groups under Active Directory. This is a requirement for using Global View.) NOTE: To refresh the values listed in Storage Savings and Throughput, click .
Matching events are displayed in a Events summary table that lists the total number of system events that match the search criteria you defined, and defines each matching system event by: • • • • Index number Event severity: critical, warning, or info (informational) Timestamp Message (brief description of system event) In the Events page, set the search criteria for a specific system event type (or all recorded system events) based on the following: • • • • • In Event Severity, select the event severity
Health Page: DR4100 System Figure 2 Health Page (DR4100 System and Components) Health Page: DR6000 System Figure 3 Health Page (DR6000 System and Components) DR Series System Components In the System tab on the Health page, the following images and System Hardware Health table display the status of the system components (for specific locations, see the Figures).
• System Hardware Health (table)—shows the current status for all of the major hardware subcomponents in the appliance: – Power Supplies—status, name, and location – Fans—status, name, speed, and identifier – Temperature—status, name, and temperature – Storage—storage controller, storage virtual disks, storage physical disks, storage controller battery, and storage cache NOTE: The storage controller battery state displays either as Ready or Charging (the latter indicates this state after a system re
Figure 4 Expansion Shelf Components • Chassis: front view (image)—shows the 1 -11 drive locations and status; drive 0 is the dedicated hot spare for RAID 6 • Chassis rear view (image)—shows cooling fan locations and status, and positions of rear panel connectors • Service Tag—lists the service tag for the selected expansion shelf • System Hardware Health (table)—shows the current status for all of the major hardware subcomponents in the expansion shelf: – Power Supplies—status, name, and location
3. Enter the desired value in the Display last... drop-down list. For the Hours duration, enter between 1 and 24 hours; for the Days duration, enter between 1 and 31 days; for the Months duration, enter between 1 and 12. 4. Click Apply. 5. To view a specific set of usage statistics, click one of the seven desired tabs, or click All to display the entire set of system usage statistical graphs.
NOTE: The DR Series system polls for statistics every 30 seconds. • Backup Data pane: Displays the current number of active files ingested (based on time/minutes) and the current number of active bytes (mebibytes/MiB) ingested based on time in minutes. You can choose to click Zoom to view the backup data active files and active bytes statistics in other than the default mode of 1h (1–hour). The other selectable viewing options are 1d (1–day), 5d (5–day), 1m (1–month), and 1y (1–year).
• Role (for example, Source or Target) • Remote Container Name (for example, IP Address or hostname) • Bandwidth (for example, Default, KiB/s, MiB/s, and GiB/s) • Encryption (for example, None, AES 128–bit, or AES 256–bit) Replication Status Pane This pane contains the following fields: • Peer State (for example, online) • Replication State (for example, INSYNC) • Replication Average Transfer Rate (for example, 1005 KiB/s) • Replication Peak Transfer Rate (for example, 2253 KiB/s) • Network
For more information, see Monitoring Container Statistics. Duplication Statistics The Duplication Statistics pane displays duplication statistics (which are also known as file copy statistics) for OST or RDS connection type containers. To view these duplication statistics, navigate to the Container Statistics page, select an OST or RDS connection type container in the Container Name list, and select the Duplication tab.
• • • • • • • Images Restored Bytes Restored Image Restore Errors Image Ingest Errors Bytes Ingested Bytes Transferred Network Savings (in percentage) For more information, see Monitoring Container Statistics. Replication Statistics Page To display the Replication Statistics page, click Dashboard → Replication Statistics.
correspond to the check boxes you selected (by default, Peer Status, Replication Status, Network Throughput, Network Savings, and Progress Percentage check boxes are selected and are displayed in the table). To reset the check box selections, click Reset. NOTE: If you select more than five statistics types, use the horizontal scroll bar to scroll and display the additional columns of statistics. For more information, see Monitoring Replication Statistics.
process for storing this type of data via its system storage processes. The Storage section of the navigation panel contains the following options: • Containers • Replication • Clients Containers To display the Containers page, click Storage→ Containers. This page displays the total number of containers (Number of Containers) and the container path (Container Path: /containers). This page lets you perform the following tasks using its options: Create, Edit, Delete, and Display Statistics.
Replication Page To display the Replication page, click Storage → Replication. The Replication page displays the number of source replications, the names of the local and remote containers, the peer state, and the bandwidth selected per container. The Replication page lets you perform the following tasks: • Create a new replication relationship (source and target pair or cascaded replication) and select the type of encryption to use. • Edit or delete an existing replication relationship.
Using this page and the NFS or CIFS tab lets you perform the following tasks for NFS or CIFS clients (for information about RDA clients, see Clients Page (Using the RDA Tab).
and Rapid CIFS supported client modes based on architecture and CPU cores, see Best Practices: Rapid NFS and Best Practices: Rapid CIFS. Table 4.
3. Click Schedule to display the Set Replication Schedule window, and enter a Start Time and Stop Time (using the hour and minute pull-down lists) for each day of the week you want replication to be scheduled. For more information about Replication schedules, see Creating a Replication Schedule. NOTE: If either the Create or Edit Schedule options are disabled (grayed out), this means that there is no replication-enabled source container on which you can create a Replication schedule.
NOTE: For example, to manage the date and time configuration settings, click Date and Time to display the Date and Time page. You can then add or edit the following date and settings: Mode, Time Zone, and Date and Time. If the DR Series system is part of a workgroup and not joined to a Microsoft Active Directory Services (ADS) domain, you will also be able to add or edit the Network Time Protocol (NTP) servers associated with the system.
Email Alerts The Email Alerts pane displays the current number of email notification recipients configured for the DR Series system. The Email Alerts pane title acts as a link to the Email Alerts page: • This page lists all currently configured recipient email addresses. The Email Alerts page provides Add, Edit, Delete, and Send Test Message options. To create an email recipient, click Add to display the Add Recipient Email Address dialog.
Date and Time The Date and Time pane displays the current Mode configured for the DR Series system (Manual or NTP), the current Time Zone, and the current Date and Time (in mm/dd/yy hh:mm:ss format, for example: 12/11/12 14:58:22 PST). The Date and Time pane title acts as a link to the Date and Time page: • This page contains a Settings pane that lists the Mode used.
NOTE: The exact number of Ethernet listings (MAC and Speed) displayed depend upon the number and type of Ethernet ports installed in your system. For example, the DR4000 system can support up to four 1–GbE ports or up to two 10–GbE ports, and the DR4100 system can support up to six 1–GbE ports (four internal 1–GbE ports on the network daughter card and two 1–GbE ports on a PCI Express expansion card) or two 10–GbE ports. The following example shows four ports (eth0 through eth3).
For more information about the Diagnostics page and Diagnostics service, see Diagnostics Page and Options, and About the Diagnostics Service. Software Upgrade Software Upgrade—Click this option to display the Software Upgrade page, where there are two panes: the Upgrade File Location and Software Information. The Software Upgrade page allows you navigate and locate the software upgrade file.
3 TB expansion 4 TB expansion (DR6000 only) • 27 TB • 36 TB Licenses Adding an expansion shelf enclosure requires that you order a license for each enclosure from a Dell Account representative at the time that you order the DR Series system. You can also order this at a later date when you want to add additional external storage to your base DR Series system. To obtain the license, you can download it from the support.dell.
Configuring the DR Series System Settings 4 This topic introduces the concept that before you can run any DR Series system operations, you first need to understand the following key tasks: • How to initialize the system • How to shut down or reboot the system • How to manage the system password Initializing the DR Series system requires that you configure and manage a number of very important system settings.
• • – Bonding Option – Slave Interfaces Eth0 – MAC – Maximum Speed – Speed – Duplex Eth1 – MAC – Maximum Speed – Speed – Duplex To configure new networking settings (or to change from those set using the Initial System Configuration Wizard), complete the following: 1. Select System Configuration → Networking. The Networking page is displayed. Select settings for hostname, IP Address, DNS, Bonding, or to view the Ethernet port settings (Eth0-Eth3) for the DR Series system. 2.
7. Under MTU, in MTU, enter the value you want to set as the maximum. NOTE: Ensure that the value that you enter in MTU is the same for the clients, Ethernet Switch, and the appliance. The connection between the clients, the Ethernet switches, and the appliance will break if the MTU number is not the same on all the components. NOTE: In computer networking, jumbo frames are Ethernet frames with more than 1500 bytes of payload (but in some cases, jumbo frames can carry up to 9000 bytes of payload).
11. In Domain Suffix, type a domain suffix to use. For example, acme.local. This is a required field. 12. In Primary DNS, type an IP address that represents the primary DNS server for your system; this is a required field. 13. For Secondary DNS, type an IP address that represents the secondary DNS server for your system; this is an optional field. 14. Click Submit to have the DR Series system accept the new values (or click Cancel to display the Networking page).
Eth3: • MAC: 00:30:59:9A:00:99 • Speed: 1000Mb/s • Max Speed: 1000baseT/Full • Duplex: Full Managing the DR Series System Password You can manage the login password that is used when logging in to the DR Series system in two ways: • By modifying the existing login password using the Edit Password option in the System Configuration page. For more information, see Modifying the System Password.
3. To log in using the default password, type St0r@ge! , and click Login. NOTE: After you have reset the login password to its default and logged in to the DR Series system, Dell recommends for security reasons that you create a new unique login password. 4. In Service Tag, type the Service Tag associated with your system.
Configuring Active Directory Settings You need to configure the Active Directory setting to direct your DR Series system to join or leave a domain that contains a Microsoft Active Directory Service (ADS). To join an ADS domain, complete steps 1 through 4 in the following procedure (to leave an ADS domain, skip to step 5). When you join the DR Series system to an ADS domain, this disables the Network Time Protocol (NTP) service and instead uses the domain-based time service.
To configure the DR Series system for a Local Workgroup Users, complete the following: 1. Select System Configuration → Local Workgroup Users. The Local Workgroup Users (CIFS) page is displayed. 2. To create a new CIFS user in this local workgroup of users, click Create on the option bar. The Create a local workgroup user for CIFS authentication dialog is displayed. a. In User Name, enter a valid user name for this user. b. In Password, enter a valid password for this user. c.
NOTE: For information about sending an email alerts message to test one or more email recipients, see Sending a Test Message. Editing or Deleting a Recipient Email Address To edit or delete an existing recipient email address: 1. Select System Configuration→ Email Alerts. The Email Alerts page is displayed. NOTE: To edit or delete an existing recipient email address, you must first click Select in the Recipient Email Address pane to indicate the address that you want to edit or delete.
In the navigation panel on the Dashboard page, click System Configuration → Admin Contact Info to display the Administrator Contact Information page. For more information about contact information for the administrator, see Editing Administrator Contact Information, and Adding Administrator Contact Information.
Editing Administrator Contact Information To edit the contact information for an existing system administrator, complete the following: 1. Select System Configuration→ Admin Contact Info. The Administrator Contact Information page is displayed. 2. Click Edit Contact Info on the options bar. The Edit Administrator Contact Information dialog is displayed. 3. Modify the notification selections as needed. 4. Click Submit.
4. To use the service tag and administrator e-mail, select Service Tag and Administrator Email. The optional security questions area is displayed. 5. To set the optional security questions, under Optional Security Question 1 and Optional Security Question 2 in Question enter the security question. 6. In Answer , enter the answer to your security question. NOTE: Save the answer in a secure location, you will need these answers to reset the DR Series system password. 7. Click Submit.
4. Click Submit (or click Cancel to display the Email Alerts page). The Email Relay Host page is displayed, and an Updated external email server information dialog is displayed when successful. Configuring System Date and Time Settings If you need to configure or manage the date and time settings used by your system that synchronize it with other DR Series systems or clients running in your domain, navigate to the Date and Time page, and click Edit.
Editing System Date and Time Settings To modify the default time and date settings for your DR Series system, complete the following: 1. Select System Configuration → Date and Time. The Date and Time page is displayed. 2. Click Edit on the options bar. The Edit Date and Time dialog is displayed.
Configuring Share-Level Security The DR Series system supports setting up share-level permissions for CIFS shares using the standard Microsoft Windows administrative tool, Computer Management. Computer Management is a component that is built into the Microsoft Windows 7, Vista, and XP operating systems. NOTE: Any user that is part of BUILTIN\Administrators can edit ACLs on CIFS shares. The local DR Series system administrator is included in the BUILTIN\Administrators group.
10. In the Permissions pane for the selected object, select the Allow or Deny check box to configure the following permissions: • Full Control • Change • Read 11. Click OK to save the selected share permission settings associated with the selected object.
Managing DR Series Storage Operations 5 Managing Container Operations This topic introduces the concept of using the DR Series system to manage all of your data storage and replication operations. Data storage operations can include tasks such as creating new containers, managing or deleting existing containers, moving data into containers, and displaying current container statistics.
3. In Container Name, type the name of the container. Container names cannot exceed 32 characters in length, must start with a letter, and can be composed of any combination of the following characters: • A-Z (uppercase letters) • a-z (lowercase letters) • 0-9 (numbers). Do not start a container name with a number. • dash (-) or underscore (_) special characters NOTE: The DR Series system does not support the use of the following special characters in container names: /, #, or @. 4.
8. In the NFS Options pane, define which NFS options to use for the client, by selecting from the NFS Options choices: rw (allows read-write access), ro (allows read-only access), or insecure (allows for replies being made to requests before the changes in the request are committed to disk). NOTE: The DR Series system always commits writes to NVRAM first before committing any changes to disk. 9.
3. In Container Name, type the name of the container. Container names cannot exceed 32 characters in length, must start with a letter, and can be composed of any combination of the following characters: • A-Z (uppercase letters) • a-z (lowercase letters) • 0-9 (numbers). Do not start a container name with a number. • dash (-) or underscore (_) special characters NOTE: The DR Series system does not support the use of the following special characters in container names: /, #, or @. 4.
3. In Container Name, type the name of the container. Container names cannot exceed 32 characters in length, must start with a letter, and can be composed of any combination of the following characters: • A-Z (uppercase letters) • a-z (lowercase letters) • 0-9 (numbers). Do not start a container name with a number. • dash (-) or underscore (_) special characters NOTE: The DR Series system does not support the use of the following special characters in container names: /, #, or @. 4.
4. Modify the connection type options for the selected container as needed. • If you want to modify an existing NFS/CIFS, NFS, or CIFS connection type container settings, see the NFS/CIFS, NFS-only, and CIFS-only options available in Creating an NFS or CIFS Connection Type Container, and make the corresponding changes.
Moving Data Into a Container To move data into an existing DR Series system container, complete the following: 1. Click Start → Windows Explorer → Network. The Network page is displayed, which lists all current computers. 2. In the browser Address bar, click Network to select your DR Series hostname or IP address. The Network page is displayed, which lists all current storage and replication containers.
NOTE: An alternate method to display statistics for any current container is to select that container by name in the Container Name drop-down list in the Container Statistics page (Dashboard → Container Statistics). 1. Select Storage → Containers. The Containers page is displayed, and the Containers summary table lists all of the current containers in the system. 2. Click Select to identify the container to display, and click Display Statistics in the options bar.
• Cleaner Status (current space reclamation process status) • Total Inodes (total number of data structures) • Dedupe Savings (deduplication storage savings by percentage) • Compression Savings (compression storage savings by percentage) • Total Savings (total storage savings by percentage) For more information on DR Series system CLI commands, see the Dell DR Series System Command Line Reference Guide.
NOTE: Be aware that the storage capacity of the target DR Series system is directly affected by the number of source systems writing to its containers, and also by the amount being written by each of these source systems. Creating Replication Relationships To create a new replication relationship, complete the following: 1. Select Storage → Replication.
CAUTION: Exercise care when configuring the direction of replication for source and target containers. For example, target containers can have their contents deleted if they contain existing data. 1. Select Storage→ Replication. The Replication page is displayed, which lists all current replication entries 2. Select the replication relationship that you want to modify, and click Edit in the options bar. The Edit Replication dialog is displayed. 3.
4. To start the scheduled replication process, click Start, and click OK to start replication (or click Cancel to display the Replication page). The Successfully started replication dialog is displayed. Editing Replication Bandwidth, Encryption, and Cascaded Replica Settings To edit the replication settings, bandwidth rate, encryption, and/or add cascaded replica for a DR Series system, complete the following steps.
4. 5. To show replication details, click the “+” icon in the first column for a selected replication, which expands to show replication details. The replication details update every 20 seconds.
5. Click Set Schedule for the system to accept your Replication schedule (or click Cancel to display the Replication Schedule page). NOTE: To reset all of the values in the current Replication schedule, click Reset in the Set Replication Schedule dialog. To selectively modify values in the current schedule, make your changes to the corresponding hours and minutes pull-down lists for the Start Time and Stop Time you wish to modify, and click Set Schedule.
Monitoring the DR Series System 6 NOTE: The topics in this section apply to physical DR Series systems. The virtual DR Series system, DR2000v, may have different options available. For details, see the Dell DR2000v Deployment Guide for your specific VM platform and the Dell DR Series System Interoperability Guide. For more information on the DR Series system CLI commands, see the Dell DR Series System Command Line Reference Guide.
• Number of Events, see Monitoring System Events. Location Status Icon Description System Status bar Represents an optimal state. System Status bar Represents a warning state (a non-critical error was detected). System Status bar Represents an actionable state (a critical error was detected). NOTE: To display specific information about the current HW State, click the link to display the Health page.
• Current Time Zone • Cleaner Status • Total Savings (in percentage) • Total Number of Files in All Containers • Number of Containers • Number of Containers Replicated • Active Bytes (total bytes before optimization) NOTE: To display additional information about certain elements in the DR Series system GUI, click the corresponding Question Mark (?) icon.
Viewing the System Alerts To use the DR Series navigation panel to display the current number of system alerts, complete the following: 1. Click Dashboard → Alerts in the navigation panel. The Alerts page is displayed, which lists the number of system alerts in the System Alerts summary table, and provides the current timezone (for example, US/Pacific). 2. Review the system alerts listed in the System Alerts summary table, which identifies each alert by: • Index number (for example: 1, 2, ...).
5. 6. 7. In Timestamp From, click in the field or click the calendar icon to display the current month and day. • Click and select a day in the current month schedule (or use the left and right arrows in the month title to select a previous or later month, respectively). • Use the Hour and Minute sliders to set the desired time in hours and minutes, or click Now to use the current time. • When configured, click Done.
To filter the system events you want to display in the Events summary table, complete the following: 1. Click Dashboard → Events (or access the Events page via the Number of Events link). The Events page is displayed, which lists the number of current events and the current time zone set for the system. 2. In the Event Filter pane, select the desired severity to display from the Event Severity drop-down list.
Using the Dashboard Page to Monitor System Health To use the Dashboard page to display and monitor the current DR Series system hardware status, complete the following: 1. Click Dashboard in the navigation panel. The Dashboard page is displayed and provides a HW State link in the System Status bar (for example, HW State: optimal). (You can also access the Health page when you click Dashboard→ Health.) 2. Click the HW State link (in this example, optimal) to display the Health page.
Using the Dashboard Health Options To use the navigation panel to display the current system status of the DR Series system components (or any expansion shelf enclosure) that are installed, complete the following: 1. Click Dashboard → Health. The Health page is displayed. 2. Mouse over the chassis front and rear panel views on the Health page to display a dialog with the status, name, and state for the DR Series system disk drives and OS drives.
NOTE: There are two key requirements to meet if you use the 10-GbE NIC configuration: 1) use only CAT6a copper cabling, and 2) you must have two switch ports capable of supporting 10-GbE NICs. NOTE: There are two key requirements to meet if you use the 10-GbE SFP+ NIC configuration: 1) use only Dellsupported SFP+ transceivers, and 2) you must have two switch ports capable of supporting 10-GbE SFP+ NICs (and LC fiber-optic or twin-axial cabling).
4. Select a value in the Display last... drop-down list that matches the Range duration time period you selected. For example, Hours (the default display period shown) lists choices between 1-24. If Days is selected, the choices listed are between 1-31, and if Months is selected, the listed choices are between 1-12. 5. Click Apply. 6.
Displaying the Container Statistics Page To display container statistics for a selected container, complete the following: 1. Click Dashboard→ Container Statistics. The Container Statistics page is displayed. 2. In the Container Name: drop-down list, select the container you want to monitor.
Monitoring Replication Statistics Click Dashboard → Replication Statistics to display and monitor replication statistics for one (or more) containers, and one (or more) peer DR Series systems selected in the Replication Filter pane.
3.
• Network Maximum Throughput (maximum throughput rate in KiB/s) • Network Bytes Sent (total network bytes sent in Mebibytes/MiB) • Dedupe Network Savings (total deduplication network savings in percentage) • Compression Network Savings (total compression network savings in percentage) • Last INSYNC Time (date of last sync operation in yyyy-mm-dd hh:mm:ss format) • Estimated time to sync (time until next sync operation in days, hours, minutes, and seconds) Data replication history is also display
Using Global View 7 This topic describes how to monitor and navigate to multiple DR systems in your enterprise using the Global View feature, which provides a real-time view of multiple DR systems in your enterprise. About Global Views The Global View is a dashboard that provides a holistic picture of all DR Series systems added to it, making it easy to monitor and manage remote systems. For example, suppose you are an administrator in a headquarters office with a DR Series system.
• All DR Series systems must be in the same Active Directory Services (ADS) domain, in the same login group, and have identical login credentials. This includes the system to which you are currently logged in. For details, see the procedures that follow. • When you use Global View, you must log in to the DR Series system using your domain credentials; for example, you must log in as DOMAIN\Administrator instead of Administrator.
Adding a Login Group in an ADS Domain After you configure your DR systems within the same ADS domain, you must ensure that a login group exists and add it to the domain. Adding a login group is only possible when the DR Series system is already joined to a domain. Also, you must be logged in as a domain user that is part of an enabled login group. To add a login group in an ADS domain, complete the following: 1. Select System Configuration → Active Directory. The Active Directory page is displayed.
Global View Summary NOTE: If an alert is displayed with a message that "Member units will fail to connect because non-Active Directory credentials were used", see Prerequisites. The following table describes the statistics available in the Global View Summary: NOTE: The statistical values refresh every 15 seconds. Table 6.
Item Description Active Clients Displays the total clients configured in all appliances in the Global View, organized by container connection type. Appliance List This section lists all appliances in the Global View with a high-level snapshot of their status. By default, appliances are listed in alphabetic order by Appliance Name. You can sort the list by a particular column by clicking the column header, which toggles between ascending and descending sort order.
Item Description When the capacity is less than 90%, the capacity bar is green. After the capacity used reaches 90%, the capacity bar is shown in red. Hover your mouse over the Capacity percentage bar to display the following information: • • • Savings Used Capacity (GiB) Free Capacity (GiB) Total Capacity (GiB) Displays the total savings as a percentage (combining both deduplication and compression) over a time period (in minutes).
NOTE: When you initially navigate to a DR Series system, you will need to accept a browser certificate exception. After you accept it, the exception does not appear again unless you clear your browser cache. Adding a DR Series System to Global View You can add up to 64 machines to your Global View dashboard. This number includes the system on which you are logged in.
column next to the appliance. If one or more red icons are displayed, the Reconnect Units link is enabled on the Global View page. To reconnect a DR Series system to the Global View, complete the following: 1. On the Global View page, click Reconnect Units. The Reconnect DR Units dialog box appears. 2. In Domain Name (FQDN), enter the fully-qualified domain name (FQDN) in which the DR Series system resides.
Using the DR Series System Support Options 8 You can use the Support page and its Diagnostics, Software Upgrade, and License options to maintain the state of your DR Series system. To access these options, use the DR Series system navigation panel (for example, click Support→ Diagnostics to display the Diagnostics page) or use the Diagnostics, Software Upgrade, or License links on the Support page.
NOTE: For more information about diagnostics log files, log file directories, and the Diagnostics service, see About The Diagnostics Service. A DR Series diagnostics log file is a bundle that contains a variety of file types that record the latest system settings, and saves them in a compressed .lzip file format. The Diagnostics page identifies each diagnostics log file by the following attributes: • File name—in this format, __
The diagnostics log file bundle is identical to one created using the DR Series system CLI diagnostics --collect --dset command. System diagnostics information can assist Dell Support when troubleshooting or evaluating your DR Series system. To generate a diagnostics log file bundle for your system, complete the following: 1. Select Support → Diagnostics in the navigation panel. The Diagnostics page is displayed, and this page lists all current diagnostics log files. 2. Click Generate.
Deleting a Diagnostics Log File To delete an existing diagnostics log file from the Diagnostics summary table on the Diagnostics page, complete the following: 1. Select Support → Diagnostics. The Diagnostics page is displayed. 2. Click Select to select the diagnostics file you want to delete, and click Delete. The Delete Confirmation dialog is displayed. 3. Click OK to delete the selected diagnostics log file (or click Cancel to display the Diagnostics page).
Verifying the Current Software Version To verify the currently installed version of the DR Series system software, complete the following: NOTE: You can verify the version of the installed DR Series system software in the Dashboard page (in the System Information pane), the Support page (in the Support Information pane), and the Software Upgrade page (in the Software Information pane). The following procedure documents the process from the Software Upgrade page. 1.
9. Click Start Upgrade. When you initiate a DR Series system software upgrade, the navigation panel displays only the Support page and the Software Upgrade option. The administrator that initiated the software upgrade (known as the initiator administrator) sees a System Information pane that displays an alert and upgrade status, and the Current Version and Upgrade History versions of the DR Series system software listed in the Software Info pane.
5. In the certificate Validation dialog box, click Continue. In the event you see the Certificate Verification Failed dialog box, clicking on “Continue” here will generate a connection reset in the browser. You will still be allowed to continue with certificate installation. Upon successful installation of a certificate, an HTTP server restart is performed, and the browser will move to a connection reset state.
4. Click Generate. The Certificate request output will appear in the window. You can copy and paste the CSR to the CA's web site CSR page, or you can save the CSR to a file NOTE: Every time a CSR is generated, a new private key is generated and stored on the DR Series system. When the signed certificate is returned from the CA, and you attempt to install the signed certificate, a verification that the installed signed certificate matches the private key is performed.
• Support using a direct block-to-block device copy to ensure that the USB key is bootable To transfer the RM image to the USB key on a Linux or Unix system, perform the following: 1. Copy the downloaded RM image file to a Linux or Unix system. 2. Insert the USB key into an available USB port on the Linux or Unix system. Make note of the device name that is reported by the operating system (for example, /dev/sdc4). 3. Do not locally mount the USB device to a file system at this time. 4.
To resolve this issue, reset the Dell PERC H700 BIOS to revise the proper boot order setting to configure the proper boot LUN to be RAID1. To reset the proper LUN boot order, complete the following steps: 1. Start Restore Manager. 2. Select Option 1 → Recover My Appliance. 3. Click Proceed. The OS Virtual Disk is created: Warning Code 2002 dialog is displayed. The Operating System installation was successful dialog is displayed. 4. Click Reboot, and during reboot, press Ctrl+R to enter the PERC BIOS.
DR Series System NVRAM NVRAM is a field replaceable unit (FRU) in the DR Series system. The super capacitor that powers the NVRAM doubledata rate (DDR) memory must be able to move its contents to the solid-state drive (SSD) during a power loss. This data transfer requires maintaining the power to run the system for 3 minutes of operation (normally, it only takes approximately one minute). If a problem occurs during the data backup to the SSD, the subsequent system reboot detects this.
3. Verify that the DR Series system enters its Maintenance mode. If properly initialized, the DR Series system will automatically enter Maintenance mode. The filesystem checker examines every blockmap and datastore to determine how much data was lost due to the failed NVRAM.
9 Configuring and Using Rapid NFS and Rapid CIFS Rapid NFS and Rapid CIFS enable write operation acceleration on clients that use NFS and CIFS file system protocols. Similar to OST and RDS, these accelerators allow for better coordination and integration between DR Series system backup, restore, and optimized duplication operations with Data Management Applications (DMAs) such as CommVault, EMC Networker, and Tivoli Storage Manager.
Best Practices: Rapid NFS This topic introduces some recommended best practices for using Rapid NFS operations with the DR Series system. Containers must be of type NFS/ CIFS RDA containers cannot use Rapid NFS. If you have existing NFS/CIFS containers, you do not need to create new containers to use Rapid NFS; you can install the plug-in (driver) to existing clients.
• File write locks across clients Rapid NFS starts accelerating only after 8 MB is sequentially written to files (tunable in 4 MB multiples). You can configure the file MIME types to go through acceleration in rdnfs.cfg; for details, see Viewing the Rapid NFS and Rapid CIFS Logs. NOTE: If the client and server do not have the same times, the times seen will not match typical NFS behavior due to the nature of file system in user space (FUSE).
Setting Client-Side Optimization Client-side optimization is a process that can contribute to saving time performing backup operations and reducing the data transfer overhead on the network. You can turn On or turn Off client-side optimization (also known as client-side deduplication) using the DR Series system CLI commands, rda --update_client --name --mode. For more information about DR Series system CLI commands, see the Dell DR Series System Command Line Reference Guide, available at support.dell.
6. Create a directory on the client. For example: mkdir /mnt/backup 7. Mount Rapid NFS as a file system type using the mount command. For example: mount -t rdnfs 10.222.322.190:/containers/backup /mnt/backup If you are using a DMA that supports a marker, set the marker by using -o in the mount command. For example, if you wanted to set the CommVault marker (cv): mount -t rdnfs 10.222.322.
Viewing the Rapid NFS and Rapid CIFS Logs This topic contains information about locating and reviewing Rapid NFS and Rapid CIFS event logs in order to troubleshoot. Viewing Rapid NFS Logs The Rapid NFS log is located at /var/log/rdnfs.log.
Uninstalling the Rapid NFS Plug-In Use the following procedure to remove the Dell Rapid NFS plug-in from a Linux-based media server. After you uninstall the plug-in, Rapid NFS will be disabled and “inactive” will be shown next to NFS Write Accelerator on the NFS Connection Configuration pane on the Container Statistics page. NOTE: Dell recommends that you retain the Dell Rapid NFS plug-in installer on the media server in case you need to use it to reinstall the plug-in.
10 Configuring and Using Rapid Data Access with NetVault Backup and with vRanger Overview Rapid Data Access (RDA) with NetVault Backup (NVBU) and with vRanger provides the logical disk interface that can be used with network storage devices. The Dell DR Series system requires a DR Rapid plug-in to integrate its data storage operations with NVBU and vRanger. The plug-in is installed by default on the NVBU and vRanger servers and the Dell DR Series system when the latest software updates are installed.
Guidelines For best results, observe the following guidelines for optimal performance with your supported RDA with NVBU and RDA with vRanger operations with the DR Series system: • Back up, restore, and optimized duplication operations performed using the RDA with NVBU or RDA with vRanger plug-in NOTE: The plug-in is installed on client systems to support client-side deduplication.
Adding RDS Devices in NVBU To add RDS devices in the NVBU: 1. Log on to your NVBU media server and launch NVBU console. 2. Click Device Management. The NVBU Device Management window is displayed. 3. Select Add → Add Dell RDA Device. The Add Dell RDA Device window is displayed. 4. In Host, enter the IP address or the system host name of the DR System. 5. In Username, enter backup_user. NOTE: The Username, backup_user is case-sensitive.
To back up data on the RDS container: 1. In the NVBU Console, click Backup. The NVBU Backup window is displayed. 2. From the Server Location list, select the relevant NVBU server. 3. In Job Title, enter a relevant job title. 4. In the Selections tab, select the appropriate built in Netvault Backup plugin. For example, to backup the filesystem, select the filesystem plugin. 5. Navigate to the drive or folder that you want to back up and select that drive or folder. 6.
Replicating Data to a RDS Container Using NVBU Using NVBU with the DR Series system, you can run optimized replication jobs. You can replicate data in backup RDS containers on one DR Series system to a target RDS container that is on a different DR Series system. Both the source and target RDS containers must be added to the NVBU server as RDA devices. You can complete optimized replication (or optimized duplication) of backups that you complete using NVBU.
To restore data from a DR Series system using NVBU: 1. In the NVBU Console, click Restore. The NVBU Restore window is displayed. 2. From the Server Location list, select the relevant NVBU server. 3. In Job Title, enter a relevant job title. 4. In the Selections tab, navigate to the backup job that you want to restore. By default, the data is restored into the folder that you have backed up. 5.
rda --setpassword rda --delete_client --name rda --update_client --name --mode rda --limit --speed < | default> --target rda --help rda can be one of: --show Displays command specific information. --setpassword Updates the Rapid Data Access (RDA) user password. --delete_client Deletes the Rapid Data Access (RDA) client.
Configuring and Using RDA with OST 11 This topic introduces key RDA with OST tasks and provides links to other related topics that contain procedures that describe how to perform these tasks: • Configuring the DR Series system for use with OST and the supported DMAs; for more information, see Configuring the DR Series System Using the Backup Exec GUI, and Configuring DR Series System Information Using NetBackup • Configuring the Logical Storage Unit (LSU) using the DR Series system GUI; for more inform
– • Backup and replication operations are simplified by using built-in DMA policies DR Series system and RDA with OST ports and write operations: • – Control channel uses TCP port 10011 – Data channel uses TCP port 11000 – Optimized write operations enable client-side deduplication Replication operations between DR Series systems: – No configuration is required on the source or target DR Series system – Replication is file-based, not container-based – Replication is triggered by DMA optimized
Term Description media server This is the host running the DMA media server and is where the RDA with OST plug-in is installed. The RDA with OST plug-in can also be installed on a client. NBU Symantec DMA, NetBackup (NBU) OST The OpenStorage Technology from Symantec, which allows storage devices to deliver backup and recovery solutions with NetBackup. RDA with OST uses the OpenStorage API and a plug-in installed on either a Linux or a Windows-based media server platform.
3. In Container Name, enter a name for the container. 4. In Marker Type, select the None marker type. For OST operations, only the NetBackup and Backup Exec media servers are supported. 5. In Connection Type, set the container type to Rapid Data Access (RDA). The RDA pane is displayed. 6. 7. In the RDA pane, set the RDA Type to Symantec OpenStorage (OST). In Capacity, select either the Unlimited or Size options to set the capacity for the OST connection type container.
• – Click Storage → Clients – Click the RDA tab in the Clients page, and click Download Plug-In – Select the appropriate plug-in in the Download Plug-Ins page, and click Download Using the Dell website: – Navigate to support.dell.com/ and locate the Drivers and Downloads location – Locate the RDA with OST plug-in for Linux and download this to your system. After it is downloaded, run the RDA with OST plug-in installer to install the plug-in on your designated Linux-based media server.
Installing the RDA with OST Plug-In for NetBackup on Windows This topic describes how to install the RDA with OST plug-in on a media server running the supported Microsoft Windows server operating system software (and using the NetBackup DMA). Ensure that you have downloaded the RDA with OST plug-in installer into the correct directory on the designated media server. The plug-in installer is saved as DellOSTPlugin64–xxxxx.msi (for 64–bit operating systems), or DellOSTPluginxxxxx.
Installing the RDA with OST Plug-In for NetBackup on Linux This topic describes how to install the RDA with OST plug-in on a media server running the supported Red Hat Enterprise Linux or SUSE Linux server operating system software (using the NetBackup DMA). Ensure that you have downloaded the RDA with OST plug-in installer into the correct directory on the designated media server. The plug-in installer is saved as DellOSTPlugin-xxxxx-x86_64.bin.gz, where xxxxx represents its build number. 1.
Configuring DR Series System Information Using NetBackup The topic introduces the concept of configuring the DR Series system information using the NetBackup media server command line interface (CLI) commands and graphical user interface (GUI) menus, tabs, and options. The NetBackup CLI commands and GUI menus, tabs, and options allow you to configure both the Linux or Windows media servers.
Configuring NetBackup for the DR Series System Use the NetBackup graphical user interface (GUI) to configure it to work with the DR Series system via RDA with OST. This process is essentially the same type of operation for either the Linux or Windows platforms. Log in to NetBackup, and complete the following: 1. In the main window of the NetBackup Administrator console, click Configure Disk Storage Servers to launch the Storage Server Configuration Wizard.
To configure NetBackup to use optimized synthetic backups: 1. Use the following command to add the OptimizedImage flag to each NetBackup storage server that needs to support optimized synthetic backups: nbdevconfig -changests -stype PureDisk -storage_server ss_name -setattribute OptimizedImage For ss_name, make sure to type the name of the storage server as you configured it in NetBackup. 2.
To display the disk pool you created, click Devices → Disk Pools in the left navigation pane in the NetBackup Administrator console. Creating Storage Units Using the Disk Pool Use the NetBackup GUI to create storage units using the disk pools on the DR Series system. Log in to NetBackup, and complete the following tasks: 1. In the main window of the NetBackup Administrator console, click Storage in the left navigation pane, and select Storage Units. 2.
Duplicating Backup Images Between DR Series Systems Using NetBackup Using NetBackup with the DR Series system, you can duplicate backup images from a disk pool on one DR Series system to a target disk pool (or a storage unit derived from it) that could be on the same DR Series system or on a different DR Series system. To duplicate backup images between DR Series systems using NetBackup, complete the following: 1. Log into NetBackup Administrator console. 2.
Configuring the DR Series System Using the Backup Exec GUI Backup Exec only supports the use of its own graphical user interface (GUI) for configuring the DR Series system. There is no supported Backup Exec command-line interface (CLI) for using Backup Exec 2010 version. To configure the DR Series system using the Backup Exec GUI, complete the following: 1. Launch the Backup Exec Administrator console, select Tools, and Backup Exec Services.... 2.
4. Select the system or node name in the center pane of the Selections page, and click the check boxes that correspond to the files you want backed up. 5. In the left navigation pane of the Backup Job Properties page, select Destination, and select Device and Media. The Device and Media page is displayed. 6. In the Device pane in the Device and Media page, select the DELL OST device in the drop-down list, and click Run Now to start the backup job. 7.
Restoring Data from a DR Series System Using Backup Exec This topic describes how to use Backup Exec to restore data from a DR Series system. To restore data from a DR Series system using Backup Exec, complete the following: 1. 2. Launch the Backup Exec Administrator console, and select the Job Setup tab. In the left navigation pane, select Restore Tasks, and click New job. The Restore Job Properties page is displayed. 3.
[--file_history] [--name ] [--clients] [--limits] ost --setpassword ost --delete_client --name ost --update_client --name --mode ost --limit --speed < | default> --target ost --help ost can be one of: --show Displays command specific information. --setpassword Updates the OST user password. --delete_client Deletes the OST client.
Collecting Diagnostics Using a Linux Utility You can use a Linux utility called Dell_diags to collect diagnostics from Linux-only clients. This Linux utility is installed by the OST plug-in installer in the /opt/Dell directory. The tool collects the following types of information: • var/log/libstspiDell.log.* • usr/openv/netbackup/logs • usr/openv/logs/nbemm/ • usr/openv/logs/nbrmms/ The Dell_diags diagnostics file is written to the following location: /var/log/diags_client location.
• RDA with OST plug-in configuration files and log files from the media server – • • Location: /var/log/libstspiDell.log.* NetBackup backup job logs and command logs from the media server: – Location: NetBackup log files reside in /usr/openv/netbackup/logs/. For each process in NetBackup, there is a subdirectory in the logs directory. Dell is interested in the following process-related logs: bptm, bpdm, bprd, bpcd, bpbrm.
– If the system is unresponsive, force the crash of bptm.exe and complete the following: 1. Click to open Task Manager. 2. Locate the process. 3. Right-click, and select Create Dump File. 4. Retrieve the dump file from the location specified in the dialog that displays after the dump file is created.
Troubleshooting and Maintenance 12 This topic provides an overview of the basic troubleshooting and maintenance information that is available to help you better understand the current state of your DR Series system.
There are still other alert and event messages that direct you to contact Dell Support for assistance, where Dell Support intervention may be required. • Table 1 lists the DR Series System Alert Messages by system alert type: general system, system chassis, NVRAM, and PERC-specific alert messages that could be displayed during the course of backup and deduplication-related operations.
Alert Message Description/Meaning or Action NVRAM does not match the data volume. If this is a newly replaced NVRAM, use the maintenance -hardware --reinit_nvram command to reinitialize the NVRAM. For more information, see the Dell DR Series System Command Line Reference Guide. Storage usage is approaching the system capacity. Clean up the filesystem. If issue persists, contact Dell Support for possible assistance or intervention. Replication resync cannot proceed.
Alert Message Description/Meaning or Action Fan is missing. Attach or replace the designated missing cooling fan. Abnormal network errors detected on Network Interface Controller . The Network Interface Controller errors could be caused by network congestion or by packet errors. • • Check your network. If that does not resolve the problem, then replace the NIC. If the NIC is embedded, the DR Series system appliance requires service. Network Interface Controller is missing.
Alert Message Description/Meaning or Action Storage Controller is missing. Reinsert or replace the RAID controller in the DR Series system. Storage Controller has an illegal configuration. The expected number of virtual drives is , and the actual number of virtual drives found was . Run the Dell Restore Manager (RM) utility to repair the drive configuration mismatch. The expected number of enclosures is , and the actual number of enclosures found was .
Alert Message is missing. Description/Meaning or Action • If none of these steps resolve the problem, replace the storage controller battery. • Verify that the device is present, and then check that the cables are properly connected. For more information, see the Dell DR Series System Owner’s Manual to verify the system cabling is correct. Check the connection to the controller battery and the status of battery health. • NOTE: A battery with a weak or depleted charge can cause this warning.
Table 9. DR Series System Event Messages System Event Message Description/Meaning or Action System Event = Type 1 System memory usage has returned to an optimal level. Informational message. No user intervention is required. A high level of system process usage has been detected, if it persists, please collect system diagnostics. Informational message. No user intervention is required. System process usage has returned to an optimal level. Informational message. No user intervention is required.
System Event Message Description/Meaning or Action Filesystem server crashed multiple times. System is now entering Maintenance mode. Contact Dell Support for assistance or intervention. Insufficient disk space. Filesystem switched to readonly mode. Informational message. No user intervention is required. If issue persists, contact Dell Support for assistance or intervention. Unable to detect filesystem type on the Data Volume. Contact Dell Support for assistance or intervention.
System Event Message Description/Meaning or Action One or more software packages are incompatible. Please upgrade the system appliance to rectify the issue. Upgrade the DR Series system appliance (in the Software Upgrade page, click Start Upgrade). System Event = Type 2 Container created successfully. Informational message. No user intervention is required. Container marked for deletion. For more information, see Deleting Containers.
System Event Message Description/Meaning or Action Snapshot → successfully deleted. Informational message. No user intervention is required. Online data verification successfully. Informational message. No user intervention is required. Successfully system marker for . Informational message. No user intervention is required. Successfully updated schedule. Informational message. No user intervention is required.
System Event Message Description/Meaning or Action Filesystem has reached the maximum supported number of Name Space entries. Please clean up the filesystem to allow new file and directory create operations. If this condition persists, contact Dell Support for assistance or intervention. Filesystem has recovered from a lack of available Name Space entries. Filesystem create operations will now be allowed. Contact Dell Support for assistance or intervention.
System Event Message Description/Meaning or Action DR Series entering Maintenance mode due to corrupt replication data operations log (oplog) for container . The DR Series system should self-correct itself. If condition persists, reduce number of inodes, or contact Dell Support for assistance or intervention. System entering Maintenance mode due to corrupt blockmap for container scid . The DR Series system should self-correct itself.
System Event Message Description/Meaning or Action Replication server failed to commit blockmap for The DR Series system should self-correct itself. If condition container . System is entering Maintenance persists, reduce number of inodes, or contact Dell Support for mode. assistance or intervention. Replication container is paused due to files Run the Cleaner on the replica container. If condition persists, pending in the Cleaner process.
System Event Message Description/Meaning or Action Unable to locate deduplication dictionary . Use the DR Series system CLI maintenance --configuration -reinit_dictionary command. If issue persists, contact Dell Support for assistance or intervention. Cleaner process run started. Informational message. No user intervention is required. Cleaner process run completed in milliseconds (ms). Informational message. No user intervention is required.
System Event Message Description/Meaning or Action Negative reference on datastore . Record type: . Count: . Contact Dell Support for assistance or repair the filesystem. For repairs, see About the DR Series Maintenance Mode. Datastore contains negative stream reference count. Record type: . Count: . Informational message. No user intervention is required. Datastore total reference count reached threshold. Record type: .
System Event Message Description/Meaning or Action System name changed to . Informational message. No user intervention is required. System date changed to . Informational message. No user intervention is required. System time zone changed to . Informational message. No user intervention is required. Password changed for user: administrator. Informational message. No user intervention is required. NTP server added. Informational message.
System Event Message Description/Meaning or Action System diagnostics space usage exceeded threshold. Auto cleaning oldest package: . Informational message. No user intervention is required. CIFS server cannot access file service. Contact Dell Support for intervention or assistance. Collect diagnostics log file bundle, and upload to Dell Support. Host added to SNMP alert recipient list. Informational message. No user intervention is required.
System Event Message Description/Meaning or Action One (or more) file(s) were deleted as part of the repair process. Informational message. No user intervention is required. To verify, please use the DR Series system CLI maintenance -filesystem --repair_history verbose command. One or more file(s) were deleted as part of the repair process for container . Replication will be stopped for this container. Informational message. No user intervention is required.
System Event Message Description/Meaning or Action OST server initialization failed. Informational message. No user intervention is required. OST server initialization was successful. Informational message. No user intervention is required. About the Diagnostics Service The Diagnostics service in the DR Series system lets you display, collect, and manage your system’s diagnostic log file bundles.
• All automatic diagnostic collection requests are queued and executed sequentially. • The DR Series system GUI provides options to display existing diagnostics logs, generate new diagnostics logs, download and save copies of existing diagnostics logs, or delete existing diagnostics logs. For more information, see Diagnostics Page and Options and About the Diagnostics Service. • The DR Series system CLI also provides the means for managing, generating, or downloading the diagnostics log files.
• – Identifies the repairable files by Container ID, File/Inode/Directory location, and a brief reason for failure. – Provides a search capability that allows you to click prev or next to display the previous or next page in the Repair Report, or lets you display a specific page number of the Repair Report by entering this number in the Goto page and click go.
Scheduling DR Series System Operations The most important thing to remember when scheduling critical DR Series system operations is that you want to ensure that you perform each of these operations at a time when it will not overlap or interfere with the running of any of the other key system operations. By better scheduling when you run system operations, you can optimize your system resources and make it possible to achieve the best possible DR Series system performance.
3. Select (or modify) the Start Time and Stop Time setpoint values using the Hour and Minutes pull-down lists to create a Cleaner schedule. NOTE: You must set a corresponding Stop Time for every Start Time set in each Cleaner schedule you create. The DR Series system will not support any Cleaner schedule that does not contain a Start Time/Stop Time pair of setpoints (daily or weekly). 4.
• Current Run Phase 3 Records Processed (lists the number of data records processed in current Cleaner process phase 3) • Current Run Phase 3 End Time (indicates date and time for end of current Cleaner process phase 3) • Current Run Phase 4 Start Time (indicates date and time for start of current Cleaner process phase 4) • Current Run Phase 4 Records Processed (lists the number of data records processed in current Cleaner process phase 4) • Current Run Phase 4 End Time (indicates date and time for
Supported Ports in a DR Series System 13 The following table lists the application and service ports found on a normally operating DR Series system. There may be other ports that are not listed here, that an administrator may need to open and enable to support specific operations across the network. Be aware that the ports listed in the following table may not reflect your specific network environment, or any planned deployment.
Port Type Number Port Usage or Description TCP 199 SNMP daemon—used by Simple Network Management Protocol (SNMP) requests TCP 801 NFS status daemon 189
Getting Help 14 For more information about what you can attempt to resolve yourself or to get technical assistance from Dell for the DR Series system, see Troubleshooting and Maintenance, Troubleshooting Error Conditions,Before Contacting Dell Support, and Contacting Dell.
Contacting Dell The topic explains the process for customers who need to contact Dell Support for technical assistance. For customers in the United States, please call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can still find the proper contact information that you need on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.
