Dell DX6112-SN Owner's Manual Regulatory Model: E14S Series Regulatory Type: E14S001
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc.
Contents Notes, Cautions, and Warnings...................................................................................................2 1 About Your System......................................................................................................................9 Front-Panel Features And Indicators.......................................................................................................................9 Diagnostic Indicators.........................................................
Embedded System Management............................................................................................................................30 iDRAC Settings Utility..............................................................................................................................................30 Entering The iDRAC Settings Utility..................................................................................................................30 3 Installing System Components.........
Installing The Cable Retention Bracket............................................................................................................54 Expansion Cards And Expansion-Card Risers........................................................................................................54 Expansion Card Installation Guidelines............................................................................................................54 Removing An Expansion Card From The Expansion-Card Riser 2 Or 3...
Removing The I/O Panel...................................................................................................................................84 Installing The I/O Panel....................................................................................................................................85 System Board..........................................................................................................................................................86 Removing The System Board...
8 System Messages...................................................................................................................109 System Error Messages........................................................................................................................................109 Warning Messages...............................................................................................................................................122 Diagnostic Messages.................................
1 About Your System Front-Panel Features And Indicators Figure 1. Front-Panel Features and Indicators Item Indicator, Button, or Connector Icon Description 1 Diagnostic indicators The diagnostic indicators light up to display error status. 2 System identification button The identification buttons on the front and back panels can be used to locate a particular system within a rack.
Item Indicator, Button, or Connector Icon Description Use this button only if directed to do so by qualified support personnel or by the operating system's documentation. 5 Hard drives Up to twelve 3.5 inch hot-swappable hard drives. 6 Video connector Allows you to connect a VGA display to the system. 7 USB connector Allows you to connect USB devices to the system. The port is USB 2.0-compliant.
Hard-drive indicator Condition Corrective Action NOTE: The DX6112-SN does not utilize any RAID arrays. Electrical indicator Condition Corrective Action The indicator blinks amber if the system experiences an electrical error (for example, voltage out of range, or a failed power supply or voltage regulator). See the System Event Log or system messages for the specific issue. If it is due to a problem with the power supply, check the LED on the power supply.
PCIe indicator Condition Corrective Action experiences an error. Hard-Drive Indicator Patterns Figure 2. Hard-Drive Indicators 1. hard-drive activity indicator (green) 2. hard-drive status indicator (green and amber) Back-Panel Features And Indicators Figure 3. Back-Panel Features and Indicators Item Indicator, Button, or Connector 1 System identification button Icon Description The identification buttons on the front and back panels can be used to locate a particular system within a rack.
Item Indicator, Button, or Connector Icon Description To reset iDRAC (if not disabled in F2 iDRAC setup) press and hold the button for more than 15 seconds. 2 System identification connector Connects the optional system status indicator assembly through the optional cable management arm. 3 iDRAC7 Enterprise port Dedicated management port. NOTE: The port is available for use only if the iDRAC7 Enterprise license is installed on your system.
Indicator Indicator Code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps). Link indicator is amber The NIC is connected to a valid network at less than its maximum port speed. Activity indicator is blinking green Network data is being sent or received.
Power Indicator Pattern Condition Not lit Power is not connected. Green The handle/LED indicator lights green indicating that a valid power source is connected to the power supply and that the power supply is operational. Flashing amber Indicates a problem with the power supply. CAUTION: When correcting a power supply mismatch, replace only the power supply with the flashing indicator.
Using The System Setup And Boot Manager 2 System Setup enables you to manage your system hardware and specify BIOS-level options. The following keystrokes provide access to system features during startup: Keystroke Description Enters the System Setup. Enters System Services, which opens the Dell Lifecycle Controller 2 (LC2).
mode. Thereafter, you must boot the system in the same boot mode (BIOS or UEFI) to access the installed operating system. Trying to boot the operating system from the other boot mode will cause the system to halt at startup. NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information on supported operating systems, go to dell.com/ossupport.
System Setup Main Screen NOTE: Press to reset the BIOS or UEFI settings to their default settings. Menu Item Description System BIOS This option is used to view and configure BIOS settings. iDRAC Settings This option is used to view and configure iDRAC settings. Device Settings This option is used to view and configure device settings. System BIOS Screen NOTE: The options for System Setup change based on the system configuration.
Menu Item Description System Manufacturer Displays the name of system manufacturer. System Manufacturer Displays the contact information of the system manufacturer. Contact Information Memory Settings Screen Menu Item Description System Memory Size Displays the amount of memory installed in the system. System Memory Type Displays the type of memory installed in the system. System Memory Speed Displays the system memory speed. System Memory Voltage Displays the system memory voltage.
Menu Item Description Alternate RTID (Requestor Transaction ID) Setting Allows you to allocate more RTIDs to the remote socket increasing cache performance between the sockets or work in normal mode for NUMA. By default, the Alternate RTID (Requestor Transaction ID) Setting is set to Disabled. Virtualization Technology Allows you to enable or disable the additional hardware capabilities provided for virtualization. By default, the Virtualization Technology option is set to Enabled.
Boot Settings Screen Menu Item Description Boot Mode Allows you to set the boot mode of the system. CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode. If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS allows compatibility with non-UEFI operating systems. By default, the Boot Mode option is set to BIOS. NOTE: Setting this field to UEFI disables BIOS Boot Settings menu.
Menu Item Description NOTE: This option is displayed only if IDSDM is installed on the system board. Integrated Network Card 1 Allows you to enable or disable the integrated network card 1. By default, the Integrated Network Card 1 option is set to Enabled. OS Watchdog Timer Allows you to enable or disable the OS watchdog timer. When this field is enabled, the operating system initializes the timer and the OS watchdog timer helps in recovering the operating system.
System Profile Settings Screen Menu Item Description System Profile Allows you to set the system profile. If you set the System Profile option to a mode other than Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom. By default, the System Profile option is set to Performance Per Watt Optimized (DAPC). DAPC is Dell Active Power Controller.
System Security Screen Menu Item Description Intel AES-NI The Intel AES-NI option improves the speed of applications by performing encryption and decryption using the Advanced Encryption Standard Instruction Set and is set to Enabled by default. System Password Allows you to set the system password. This option is set to Enabled by default and is read-only if the password jumper is not installed in the system. Setup Password Allows you to set the setup password.
Miscellaneous Settings Menu Item Description System Time Allows you to set the time on the system. System Date Allows you to set the date on the system. Asset Tag Displays the asset tag and allows you to modify it for security and tracking purposes. Keyboard NumLock Allows you to set whether the system boots with the NumLock enabled or disabled. By default the Keyboard NumLock is set to On. NOTE: This field does not apply to 84-key keyboards.
1. To enter System Setup, press immediately after a power-on or reboot. 2. In the System Setup Main Menu, select System BIOS and press . The System BIOS screen is displayed. 3. In the System BIOS screen, select System Security and press . The System Security screen is displayed. 4. In the System Security screen, verify that Password Status is Unlocked. 5. Select System Password , enter your system password, and press or .
Using Your System Password To Secure Your System NOTE: If you have assigned a setup password, the system accepts your setup password as an alternate system password. 1. Turn on or reboot your system. 2. Type your password and press . When Password Status is Locked, type the password and press when prompted at reboot. If an incorrect system password is entered, the system displays a message and prompts you to re-enter your password. You have three attempts to enter the correct password.
If your operating system begins to load before you press , allow the system to finish booting, and then restart your system and try again. Using The Boot Manager Navigation Keys Key Description Up arrow Moves to the previous field. Down arrow Moves to the next field. Allows you to type in a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop-down list, if applicable. Moves to the next focus area.
Menu Item Description Add Boot Option Adds a new boot option. Delete Boot Option Deletes an existing boot option. Boot From File Sets a one-time boot option not included in the boot option list. Embedded System Management The Dell Lifecycle Controller provides advanced embedded systems management throughout the server’s lifecycle. The Lifecycle Controller can be started during the boot sequence and can function independently of the operating system.
Installing System Components 3 Recommended Tools You may need the following items to perform the procedures in this section: • • • • Key to the system keylock #2 Phillips screwdriver T10 and T15 Torx screwdrivers Wrist grounding strap connected to ground Following tools are required for assembling cables for a DC power supply unit (PSU), when available: • • AMP 90871-1 hand-crimping tool or equivalent Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated copp
1. 2. 3. 4. release latch keylock front bezel locking hook Installing The Front Bezel 1. Hook the right end of the bezel onto the chassis. 2. Fit the free end of the bezel onto the system. 3. Secure the bezel with the keylock. Opening And Closing The System WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself.
Figure 8. Opening and Closing the System 1. system cover 2. latch 3. latch release lock Closing The System 1. Lift the latch on the cover. 2. Place the cover onto the chassis and offset the cover slightly back so that it clears the chassis hooks and lays flush on the chassis. 3. Push down the latch to move the cover into the closed position. 4. Rotate the latch release lock in a clockwise direction to secure the cover. 5.
Figure 9. Inside the System 1. 2. 3. 4. 5. 6. 7. 8. cooling-fan assembly cable securing bracket cooling shroud hard-drive backplane (back) vFlash media slot hard drives (back) (2) expansion-card riser 3 network daughter card 9. 10. 11. 12. 13. 14. expansion-card riser 2 expansion-card riser 1 heat sink for processor 1 heat sink for processor 2 DIMMs (24) cooling fans (6) Cooling Shroud Removing The Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician.
1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2. Open the system. 3. If installed, remove the full-length PCIe card. 4. Hold the touch points and lift the shroud away from the system. Figure 10. Removing and Installing the Cooling Shroud 1. cooling shroud 2. supports for a full-length PCIe card Installing The Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician.
Memory bus operating frequency can be 1600 MT/s, 1333 MT/s, 1066 MT/s, or 800 MT/s depending on: • DIMM type (UDIMM or RDIMM) • DIMM configuration (number of ranks) • maximum frequency of the DIMMs • number of DIMMs populated per channel • DIMM operating voltage • system profile selected (for example, Performance Optimized, Custom, or Dense Configuration Optimized) • maximum supported DIMM frequency of the processors The system contains 24 memory sockets split into two sets of 12 sockets, one
Figure 11.
The following table shows the memory populations and operating frequencies for the supported configurations. DIMM Type DIMMs Populated/ Channel Operating Frequency (in MT/s) 1.5 V Maximum DIMM Rank/ Channel 1.
NOTE: x4 and x8 DRAM based DIMMs can be mixed providing support for RAS features. However, all guidelines for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data Correction (SDDC) in memory optimized (independent channel) mode. x8 DRAM based DIMMs require Advanced ECC mode to gain SDDC. The following sections provide additional slot population guidelines for each mode. Advanced ECC (Lockstep) Advanced ECC mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs.
NOTE: 1R, 2R and 4R in the following tables indicate single-, dual-, and quad-rank DIMMs respectively. Table 1.
Table 2.
System Capacity (in GB) DIMM Size (in GB) Number of DIMMs DIMM Rank, Organization, and Frequency DIMM Slot Population 384 16 24 2R, x4, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10, A11, A12 B1, B2, B3, B4, B5, B6, B7, B8, B9, B10, B11, B12 32 12 4R, x4, 1333 MT/s A1, A2, A3, A4, A5, A6 B1, B2, B3, B4, B5, B6 32 16 4R, x4, 1066 MT/s 4R, x4, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8 B1, B2, B3, B4, B5, B6, B7, B8 512 Removing Memory Modules WARNING: The memory modules are hot to the to
Figure 12. Removing and Installing a Memory Module 1. memory module 2. memory-module socket ejectors (2) 3. alignment key 6. Install memory-module blanks in vacant memory-module socket(s) to ensure proper system cooling. 7. Install the cooling shroud. 8. Close the system. 9. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
NOTE: Retain removed memory-module blank(s) for future use. CAUTION: Handle each memory module only on either card edge, making sure not to touch the middle of the memory module. 6. Align the memory module's edge connector with the alignment key of the memory module socket, and insert the memory module in the socket. NOTE: The memory module socket has an alignment key that allows you to install the memory module in the socket in only one way. 7.
Figure 13. Removing and Installing a 3.5 Inch Hard-Drive Blank 1. hard-drive blank 2. release button Installing A 3.5 Inch Hard-Drive Blank 1. If installed, remove the front bezel. 2. Insert the hard-drive blank into the hard-drive slot until the release button clicks into place. 3. If applicable, install the front bezel. Removing A Hot-Swap Hard Drive CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation.
Figure 14. Removing and Installing a Hot-Swap Hard Drive 1. release button 2. hard drive 3. hard-drive carrier handle Installing A Hot-Swap Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Removing A Hard Drive From A Hard-Drive Carrier 1. Remove the screws from the slide rails on the hard-drive carrier. 2. Lift the hard drive out of the hard-drive carrier. Figure 15. Removing and Installing a Hard Drive Into a Hard-Drive Carrier 1. hard-drive carrier 2. hard drive 3. screws (4) Installing A Hard Drive Into A Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician.
NOTE: In the event of a problem with a particular fan, the fan number is referenced by the system’s management software, allowing you to easily identify and replace the proper fan by noting the fan numbers on the cooling fan assembly. Removing A Cooling Fan WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans. CAUTION: Many repairs may only be done by a certified service technician.
Installing A Cooling Fan CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Open the system. 2.
1. 2. 3. 4. 5. cooling-fan assembly cooling fans (6) blue release levers (2) guide pins (2) cooling-fan connectors (6) Installing The Cooling-Fan Assembly CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
8. Enter the System Setup and verify that the USB key is detected by the system. Figure 18. Replacing the Internal USB Key 1. USB memory key connector 2. USB memory key PCIe Card Holder Removing The PCIe Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 19. Removing and Installing the PCIe Card Holder 1. PCIe card holder 2. release tab Installing The PCIe Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2. Open the system. 3. To open the PCIe card holder latch, press the tab. 4. To close the PCIe card holder latch, rotate the latch clockwise until it locks. NOTE: Before installing a full-length PCIe card, the PCIe card holder latch must be closed. When the fulllength PCIe card is installed, open the PCIe card holder latch.
Figure 21. Removing and Installing the Cable Retention Bracket 1. alignment pins (2) 2. tab 3. cable retention bracket Installing The Cable Retention Bracket CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Table 3.
Removing An Expansion Card From The Expansion-Card Riser 2 Or 3 CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
Figure 22. Removing and Installing the Expansion Card 1. 2. 3. 4. 5. expansion card expansion-card latch expansion-card connector expansion-card riser power connector (for GPU cards) Installing An Expansion Card Into The Expansion-Card Riser 2 Or 3 CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
5. Holding the card by its edges, position the card so that the connector on the expansion card aligns with the expansion-card connector on the riser. 6. Insert the card-edge connector firmly into the expansion-card connector until the card is fully seated. 7. Replace the expansion-card latch. 8. To install a full-length card, use the supports provided on the cooling shroud. 9. If applicable, connect cables to the expansion card.
Figure 23. Removing and Installing the Expansion-Card Riser 1 1. 2. 3. 4. expansion-card riser 1 cage expansion-card connector expansion card expansion-card latches (2) Installing An Expansion Card Into The Expansion-Card Riser 1 CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
8. Insert the card-edge connector firmly into the expansion-card connector until the card is fully seated. 9. Close the expansion-card latches. 10. If applicable, connect any cables to the expansion card. 11. Install the expansion-card riser. 12. Close the system. 13. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 14. Install any device drivers required for the card as described in the documentation for the card.
Figure 25. Identifying Connectors on the Expansion Card Riser 1 1. expansion-card slot 1 2. expansion-card slot 2 3. expansion-card slot 3 Figure 26. Removing and Installing the Expansion Card Riser 2 1. 2. 3. 4. 5.
Figure 27. Identifying Connectors on the Expansion Card Riser 2 1. 2. 3. 4. chassis intrusion switch expansion-card slot 4 expansion-card slot 5 power connector (for GPU cards) Figure 28. Removing and Installing the Expansion Card Riser 3 1. 2. 3. 4. 5.
Figure 29. Identifying Connectors on the Expansion Card Riser 3 1. expansion-card slot 6 2. expansion-card slot 7 3. power connector (for GPU cards) 4. If applicable, remove or install an expansion card on the riser. 5. Replace the expansion-card riser. 6. Close the system. 7. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Installing Expansion-Card Risers CAUTION: Many repairs may only be done by a certified service technician.
Figure 30. Removing and Installing the SD vFlash Card 1. SD vFlash card 2. SD vFlash card slot 3. To install the SD vFlash card, with the label side facing up, insert the contact-pin end of the SD card into the card slot on the module. NOTE: The slot is keyed to ensure correct insertion of the card. 4. Press inward on the card to lock it into the slot. Removing The vFlash Media Unit CAUTION: Many repairs may only be done by a certified service technician.
Figure 31. Removing and Installing the vFlash Media Unit 1. 2. 3. 4. cable screw vFlash media unit standoff Installing The vFlash Media Unit CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Internal Dual SD Module NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of the System Setup, the information is replicated from one SD card to another. Removing The Internal Dual SD Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 32. Removing and Installing the Internal Dual SD Module 1. 2. 3. 4. 5. blue pull tab SD card 1 SD card 2 dual SD module connector on the system board Installing The Internal Dual SD Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
8. Close the system. 9. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Internal SD Card Removing An Internal SD Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
hard drives and also enables you to set up the hard drives in RAID configurations as supported by the version of the storage controller included with your system. Removing The Integrated Storage Controller Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
3. storage-controller card holder 4. release levers (2) Installing The Integrated Storage Controller Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
Figure 34. Removing and Installing the Network Daughter Card 1. 2. 3. 4. captive screw sockets (2) connector on the system board captive screws (2) touch point 5. network daughter card 6. back panel slot for RJ-45 connectors Installing The Network Daughter Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
NOTE: To ensure proper system cooling, you must install a processor blank and a heat-sink blank in any empty processor socket. Removing A Processor CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Figure 35. Removing and Installing the Processor Heat Sink 1. 2. 3. 4. heat sink retention sockets (2) retention screws (2) processor CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped. 8. 9. Position your thumb firmly over the processor socket-release lever near the unlock icon from the locked position by pushing down and out from under the tab.
Figure 36. Processor Shield Opening and Closing Lever Sequence 1. 2. 3. 4. 5. close-lock symbol processor socket-release lever processor processor socket-release lever open-lock symbol 10. Rotate the processor shield upward and out of the way. CAUTION: The socket pins are fragile and can be permanently damaged. Be careful not to bend the pins in the socket when removing the processor out of the socket. 11.
Figure 37. Removing and Installing a Processor 1. 2. 3. 4. 5. processor socket-release lever pin 1 indicator processor socket-release lever processor shield processor 6. ZIF socket 7. socket keys (4) 8. notches in processor (4) NOTE: After removing the processor, place it in an antistatic container for reuse, return, or temporary storage. Do not touch the bottom of the processor. Touch only the side edges of the processor.
4. Remove the cooling shroud. WARNING: The heat sink and processor are hot to the touch for some time after the system has been powered down. Allow the heat sink and processor to cool before handling them. CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary to maintain proper thermal conditions. 5. Remove the heat sink/heat-sink blank and processor/processor blank, as applicable.
Hot Spare Feature Your system supports the Hot Spare feature that significantly reduces the power overhead associated with power supply redundancy. When the Hot Spare feature is enabled, a redundant power supply is switched to a sleep state. The active power supply supports 100% of the load, thus operating at higher efficiency. The redundant power supply in the sleep state monitors output voltage of the active power supply.
1. 2. 3. 4. connector power supply release latch power supply handle Installing An AC Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
Figure 39. Removing and Installing the Power Supply Blank 1. power supply blank Installing The Power Supply Blank NOTE: Install the power supply blank only in the second power supply bay. To install the power supply blank, align the blank with the power supply bay and insert it into the chassis until it clicks into place. System Battery Replacing The System Battery WARNING: There is a danger of a new battery exploding if it is incorrectly installed.
Figure 40. Replacing the System Battery 1. positive side of battery connector 2. system battery 3. negative side of battery connector 6. Lift the battery out of the securing tabs at the negative side of the connector. 7. To install a new system battery, support the battery connector by pressing down firmly on the positive side of the connector. 8. Hold the battery with the "+" facing up and slide it under the securing tabs at the positive side of the connector. 9.
CAUTION: You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations. 4. Remove the cooling shroud. 5. Remove the cooling-fan assembly. 6. Remove all hard drives. 7. Disconnect the SAS/SATA/SSD data, signal, and power cable(s) from the backplane. 8. Press the release tabs and slide the backplane upward. Figure 41. Removing and Installing the 3.5 Inch (x12) SAS/SATA Backplane 1. 2. 3. 4. 5. 6. 7.
Figure 42. Cabling Diagram—3.5 Inch (x12) SAS/SATA Backplane 1. 2. 3. 4. 5. cable retention bracket system board integrated storage controller card SAS connector on the system board SAS backplane Installing The Hard-Drive Backplane CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Control Panel Removing The Control Panel CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. If installed, remove the front bezel. 2.
Installing The Control Panel CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. If installed, remove the front bezel. 2.
Figure 44. Removing and Installing the I/O Panel 1. 2. 3. 4. 5. I/O panel cable hard-drive backplane Torx screws (3) I/O panel chassis Installing The I/O Panel CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
NOTE: You must route the cable properly to prevent it from being pinched or crimped. 10. Close the system. 11. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 12. If applicable, install the front bezel. System Board Removing The System Board CAUTION: Many repairs may only be done by a certified service technician.
a. mini SAS cable connector b. metal tab c. connector on the system board 6. Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the chassis. CAUTION: Do not lift the system board assembly by grasping a memory module, processor, or other components. 7. Grasp the system-board holder, lift the blue release pin and slide the system board toward the front of the system. Figure 45.
4. support bracket (present on certain systems only) WARNING: The heat sink and processor are hot to the touch for some time after the system has been powered down. Allow the heat sink and processor to cool before handling them. 8. Remove heat sink(s)/heat-sink blank(s) and processors(s)/processor blank(s). 9. Remove memory modules and memory module blanks. 10. Remove network daughter card. Installing The System Board CAUTION: Many repairs may only be done by a certified service technician.
Troubleshooting Your System 4 Safety First—For You And Your System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
7. Power down all attached USB devices and disconnect them from the system. 8. Restart the system and, if your keyboard is functioning, enter the System Setup. Verify that all USB ports are enabled on the Integrated Devices screen, in the System Setup options. If your keyboard is not functioning, you can also use remote access. If the system is not accessible, reset the NVRAM_CLR jumper inside your system and restore the BIOS to the default settings. 9.
3. Disassemble components from the system: – Hard drives – Hard-drive backplane – USB memory key – Cooling shroud – Expansion-card risers (if present) – Expansion cards – Power supply(s) – Cooling-fan assembly (if present) – Cooling fans – Processor(s) and heat sink(s) 4. – Memory modules Let the system dry thoroughly for at least 24 hours. 5. Reinstall the components you removed in step 3. 6. Close the system. 7. Turn on the system and attached peripherals.
If the tests fail, see Getting Help. Troubleshooting The System Battery CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Troubleshooting Cooling Fans CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Open the system. 2. Reseat the fan or the fan's power cable. 3.
15. As the system boots, observe any error message that is displayed and the diagnostic indicators on the front of the system. 16. If the memory problem is still indicated, repeat step 12 through step 15 for each memory module installed. If the problem persists after all memory modules have been checked, see Getting Help. Troubleshooting An Internal USB Key CAUTION: Many repairs may only be done by a certified service technician.
8. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 9. Enter the System Setup and ensure that the Internal SD Card Port and Internal SD Card Redundancy mode is enabled. 10. Check if the SD card is functioning properly. If the problem persists, see Getting Help. Troubleshooting A Hard Drive CAUTION: Many repairs may only be done by a certified service technician.
14. For each expansion card you removed in step 10, perform the following steps: a. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. b. Open the system. c. Reinstall one of the expansion cards. d. Close the system. e. Run the appropriate diagnostic test. For more information, see Using System Diagnostics. If the tests fail, see Getting Help. Troubleshooting Expansion Cards CAUTION: Many repairs may only be done by a certified service technician.
3. Open the system. 4. Ensure that the processor and heat sink are properly installed. 5. Close the system. 6. Run the appropriate diagnostic test. For more information , see Using System Diagnostics. If a problem is still indicated, see Getting Help.
Using System Diagnostics 5 If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. System Diagnostic Controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are executed. System Health Provides the current overview of the system performance.
Jumpers And Connectors 6 System Board Jumper Settings For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password. Table 5. System Board Jumper Settings Jumper PWRD_EN Setting (default) Description The password feature is enabled (pins 4–6). The password feature is disabled (pins 2–4). iDRAC local access is unlocked at the next AC power cycle. NVRAM_CLR (default) The configuration settings are retained at system boot (pins 1–3).
System Board Connectors Figure 46.
Item Connector Description 11 J_USB USB connector 12 J_VIDEO_REAR Video connector 13 J_COM1 Serial connector 14 J_IDRAC_RJ45 iDRAC7 connector 15 J_CYC System identification connector 16 CYC_ID System identification button 17 J_RISER_2A Riser 2 connector 18 J_RISER_1A Riser 1 connector 19 J_RISER_2B Riser 2 connector 20 J_RISER_1B Riser 1 connector 21 J_STORAGE Integrated storage controller card connector 22 J_SASX8 Mini SAS connector 23 J_USB_INT Internal USB connect
Item Connector Description 44 J_BP_SIG1 Backplane signal connector 1 45 J_BP_SIG0 Backplane signal connector 0 Disabling A Forgotten Password The system's software security features include a system password and a setup password. The password jumper enables these password features or disables them and clears any password(s) currently in use. CAUTION: Many repairs may only be done by a certified service technician.
7 Technical Specifications Processor Processor type One or two Intel Xeon processor E5-2600 product family Expansion Bus Bus type PCI Express Generation 3 Expansion slots using riser card: Riser 1 (Slot 1) One half-height, low-profile x8 link (Slot 2) One half-height, low-profile x8 link (Slot 3) One half-height, low-profile x8 link Riser 2 (Slot 4) One full-height, full-length x16 link NOTE: To use slots 1 through 4, both the processors must be installed.
Memory UDIMMs Up to 64 GB Drives Hard drives Twelve plus two–hard-drive systems Up to twelve 3.5 inch, internal, hot-swappable SAS, SATA, SATA SSD, or Nearline SAS drives, and two optional 2.5 inch back-accessible SAS, Nearline SAS, or SSD hard drives in hard-drive slots 0 through 11 and 12 through 13. Connectors Back NIC Four 10/100/1000 Mbps or two 10/100/1000 Mbps and two 100 Mbps/1 Gbps/10 Gbps Serial 9-pin, DTE, 16550-compatible USB Two 4-pin, USB 2.
Environmental NOTE: For additional information about environmental measurements for specific system configurations, see dell.com/environmental_datasheets. Storage temperature –40 °C to 65 °C (–40 °F to 149 °F) with a maximum temperature gradation of 20 °C per hour. Standard operating temperature Continuous operation: 10 °C to 35 °C at 10% to 80% relative humidity (RH), with 26 °C max dew point. De-rate maximum allowable dry bulb temperature at 1 °C per 300 m above 900 m (1 °F per 550 ft).
Environmental – – 108 130 W (4 core) processors Non Dell qualified peripheral cards and/or peripheral cards greater than 25 W
8 System Messages System Error Messages System messages appear on the monitor to notify you of a possible problem with the system. These messages refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.
Error Code ASR0001 ASR0002 ASR0003 BAT0002 BAT0017 CPU0000 CPU0001 110 Message Information Action Check the operating system, application, hardware, and system event log for exception events. Message The watchdog timer reset the system. Details The operating system or an application failed to communicate within the time-out period. The system was reset. Action Check the operating system, application, hardware, and system event log for exception events.
Error Code CPU0005 CPU0010 CPU0023 CPU0204 Message Information Details The processor temperature increased beyond the operational range. Action Review the logs for fan failures. If no fan failures are detected, check inlet temperature (if available) and reinstall processor heat sink. If the problem persists, see Getting Help. Message CPU configuration is unsupported. Details System is unable to boot or may run in a degraded state.
Error Code Message Information Action 1. Check system and operating system logs for exceptions. If no exceptions are found, continue. 2. Turn off the system and remove input power for one minute. 3. Ensure the processor is seated correctly. 4. Reapply input power and turn on the system. 5. If the issue persists, see Getting Help. CPU0702 Message CPU bus parity error detected. Details System event log and operating system logs may indicate that the exception is external to the processor.
Error Code Message Information 5. If the issue persists, see Getting Help. FAN0000 FAN0001 FAN1201 HWC1001 HWC2003 HWC2005 MEM0000 Message Fan RPM is less than the lower warning threshold. Details Fan operating speed is out of range. Action Remove and reinstall the fan. If the issue persists, see Getting Help. Message Fan RPM is less than the lower critical threshold. Details Fan operating speed is out of range. Action Remove and reinstall the fan.
Error Code MEM0001 MEM0007 MEM0701 MEM0702 MEM1205 MEM1208 114 Message Information Message Multi-bit memory errors detected on a memory device at location(s) . Details The memory module has encountered an uncorrectable error. System performance may be degraded. The operating system and/or applications may fail as a result. Action Re-seat the memory modules. If the issue persists, see Getting Help. Message Unsupported memory configuration; check memory device at location .
Error Code MEM8000 PCI1302 PCI1304 PCI1308 PCI1320 PCI1342 PCI1348 Message Information Message Correctable memory error logging disabled for a memory device at location . Details Errors are being corrected but no longer logged. Action Review system logs for memory exceptions. Reinstall memory at location . Message A bus time-out was detected on a component at bus device function . Details System performance may be degraded.
Error Code PCI1360 PDR0001 PDR1016 PST0128 PST0129 PSU0001 PSU0002 116 Message Information Action Cycle input power, update component drivers, if device is removable, reinstall the device. Message A bus fatal error was detected on a component at slot . Details System performance may be degraded, or system may fail to operate. Action Cycle input power, update component drivers, if device is removable, reinstall the device. Message Fault detected on drive .
Error Code PSU0003 PSU0006 PSU0016 Message Information Action Remove and reinstall the power supply at the next service window. If the issue persists, see Getting Help. Message The power input for power supply is lost. Details The power supply is installed correctly but an input source is not connected or is not functional. Action Verify the input source is attached to the power supply. Verify the input power is within the operating requirements for the power supply.
Error Code PSU0034 Message Information Details System performance may be degraded. Action Check the system operating environment, including airflow and inlet temperature. Check system logs for temperature and thermal component failures. Message An under voltage fault detected on power supply . Details This failure may be the result of an electrical issue with cables or subsystem components in the system. Action 1. Remove and reinstall the power supply. 2.
Error Code PSU1204 PWR1004 PWR1005 PWR1006 RFM1008 RFM1014 Message Information Details The power supply tries to operate in a degraded state. System Performance and power redundancy may be degraded or lost. Action Check input power. Reinstall the power supply. If the issue persists, see Getting Help. Message The power supplies are not redundant. Insufficient resources to maintain normal operations.
Error Code RFM1201 RFM2001 RFM2002 RFM2004 RFM2006 SEC0031 SEC0033 120 Message Information Details The card is write-protected by the physical latch on the SD card. A write-protected card cannot be used. Action If unintended, remove the media and disable write protection. Message Internal Dual SD Module redundancy is lost. Details Either one or both the SD cards are not functioning properly. Action See Getting Help. Message Internal Dual SD Module is absent.
Error Code SEL0006 SEL0008 SEL0012 SEL1204 TMP0118 TMP0119 Message Information Action Close the chassis and verify hardware inventory. Check system logs. Message All event logging is disabled. Details This message is displayed when all event logging has been disabled by the user. Action If unintended, re-enable logging. Message Log is full. Details When the event log is full, additional events are not written to the log. Older events may be overwritten and lost.
Error Code TMP0120 TMP0121 VLT0204 Message Information Message The system inlet temperature is greater than the upper warning threshold. Details Ambient air temperature is too warm or one or more fans may have failed. Action Check the system operating environment and review event log for fan failures. Message The system inlet temperature is greater than the upper critical threshold. Details Ambient air temperature is too warm or one or more fans may have failed.
Alert Messages Systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management software documentation.
Getting Help 9 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Visit www.dell.com/support. 2. Select your support category. 3.