Dell PowerVault TL1000 Tape Autoloader User's Guide
Note Information in this document is subject to change without notice. © 2017-2018 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo and PowerVault are trademarks of Dell Inc. Other trademarks and trade names might be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc.
iv Dell PowerVault TL1000 Tape Autoloader: User's Guide
Read this first Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). Note: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides online and telephone-based support and service options. Service availability varies by country and product, and some services might not be available in your area.
vi Dell PowerVault TL1000 Tape Autoloader: User's Guide
Contents Note . . . . . . . . . . . . . . . . iii Read this first . . . . . . . . . . . . v Contacting Dell . . . . . . . . . . . . . v Figures . . . . . . . . . . . . . . . ix Tables . . . . . . . . . . . . . . . xi Safety and environmental notices . . . xiii Safety notices . . . . . . Laser safety and compliance . Performing the safety inspection Rack safety . . . . . . . . . . . . . . xiii . . . . . . . xiv procedure . . . xiv . . . . . . . xv Preface . . . . . . . . . . . . . .
Taking the library online and offline . . . Conducting a library inventory . . . . . Unlocking the cartridge magazine . . . . Configuring the library . . . . . . . . Managing user access . . . . . . . . Configuring physical and logical library settings . . . . . . . . . . . . . Configuring network settings . . . . . Configuring encryption settings for a non-encrypted-licensed library . . . . . Configuring date and time settings . . . Configuring email notifications . . . . . Configuring trap notifications .
Figures 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. 48. 49. 50. 51. TL1000 Tape Autoloader . . . . . . . . 1 Front panel components. . . . . . . . . 2 Cartridge Magazine . . . . . . . . . . 3 Cartridge magazine (top view) . . . . . . 4 Rear panel components . . . . . . . . . 4 Ultrium half height tape drive . . . . . . 7 Location coordinates . . . . . . . . . .
7. 108. 109. 110. x Usage Statistics screen . . . . . . . . . 95 The LTO Ultrium Data Cartridge . . . . . 97 Ultrium data and WORM tape cartridges 100 Sample bar code label on the LTO Ultrium 8 Tape Cartridge . . . . . . . . . . . 102 Dell PowerVault TL1000 Tape Autoloader: User's Guide 111. 112. 113. 114. 115. Setting the write-protect switch . . . . . Double-boxing tape cartridges for shipping Checking for gaps in the seams of a cartridge Front panel LEDs . . . . . . . . . .
Tables 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. Class I Laser Product . . . . . . . . . xiv Data capacity and recording format . . . . . 2 Front panel component descriptions. . . . . 2 Rear panel component descriptions . . . . . 4 Ultrium data cartridge compatibility with Ultrium tape drive . . . . . . . . . . 8 Physical specifications . . . . . . . . . 9 Electrical specifications . . . . . . . . . 9 Environmental specifications . . . . . . . 9 Operational specifications . . . . . . . .
xii Dell PowerVault TL1000 Tape Autoloader: User's Guide
Safety and environmental notices Safety notices and environmental notices for this product are shown and described. Safety notices Observe the safety notices when this product is used. These safety notices contain danger and caution notices. These notices are sometimes accompanied by symbols that represent the severity of the safety condition. Most danger or caution notices contain a reference number (Dxxx or Cxxx). The sections that follow define each type of safety notice and give examples.
If the symbol is... It means... This part or unit is heavy but has a weight smaller than 18 kg (39.7 lb). Use care when lifting, removing, or installing this part or unit. (C008) A hazardous condition due to the unit's susceptibility to electrostatic discharge. Laser safety and compliance Table 1. Class I Laser Product The library might contain a laser assembly that complies with the performance standards set by the US Food and Drug Administration for a Class I laser product.
Rack safety The following general safety information must be used for all rack-mounted devices. DANGER v Always lower the leveling pads on the rack cabinet. v Always install stabilizer brackets on the rack cabinet. v To avoid hazardous conditions because of uneven mechanical loading, always install the heaviest devices in the bottom of the rack cabinet. Always install servers and optional devices, starting from the bottom of the rack cabinet.
CAUTION: Removing components from the upper positions in the rack cabinet improves rack stability during relocation. Follow these general guidelines whenever you relocate a populated rack cabinet within a room or building: v Reduce the weight of the rack cabinet by removing equipment, starting at the top of the rack cabinet. When possible, restore the rack cabinet to the configuration of the rack cabinet as you received it. If this configuration is not known, you must do the following steps.
Preface This manual contains information and instructions necessary for the setup, operation, and servicing of the Dell™ PowerVault™ TL1000 Tape Library.
xviii Dell PowerVault TL1000 Tape Autoloader: User's Guide
Product description “Front panel” on page 2 “Cartridge magazine” on page 3 “Rear panel” on page 4 “Bar code reader” on page 5 “SAS host interface” on page 5 “Encryption” on page 5 “Supported Internet Protocols” on page 6 “Simple Network Management Protocol (SNMP) messaging” on page 6 “Network Time Protocol” on page 7 “Ultrium tape drives” on page 7 “Media” on page 8 “Logical Unit Number (LUN) scanning” on page 8 “Location coordinates and element addresses” on page 8 “Library specifications” on page 9 “Produ
Table 2. Data capacity and recording format Type Native Data Capacity Recording Format Ultrium 8 12 TB (30 TB at 2.5:1 compression) Reads and writes data on 6656 tracks, 32 tracks at a time. Ultrium M8 9 TB (22.5 TB at 2.5:1 compression)1 Reads and writes data on 3584 tracks, 32 tracks at a time. Ultrium 7 6 TB (15 TB at 2.5:1 compression) Reads and writes data on 3584 tracks, 32 tracks at a time. Ultrium 6 2.5 TB (6.25 TB at 2.
Table 3. Front panel component descriptions (continued) Number Component Description ▌3▐ Cartridge magazine The tape library has a single cartridge magazine that can hold up to 9 data cartridges, or 8 data cartridges with a 1-slot I/O station. See Figure 3. Column 5/Tier 1 in the cartridge magazine can be configured as a 1-slot I/O station. Column 5/Tier 2 in the cartridge magazine is reserved for the exchange position and can be accessed by the library only.
Figure 4 shows the cartridge location label ▌1▐, and ruler ▌2▐ that appear on the cartridge magazine. The ruler provides an indication of the distance, when the magazine is opened or withdrawn, to the end of the magazine before it clears the front edge of the library. To prevent dropping the magazine, support both ends of the magazine before it clears the front edge of the library. 2 a29z0057 1 Figure 4. Cartridge magazine (top view) Rear panel 5 4 1 Figure 5. Rear panel components Table 4.
Table 4. Rear panel component descriptions (continued) Number Component Description ▌2▐ Power switch The library is powered ON when the power supply switch on the rear panel is ON (|). The library has no independent power switch on the front panel. ▌3▐ SAS host interface connector Serial-attached SCSI host interface cable connection. The Ultrium 4, 5, 6, and 7 SAS drives use the SFF-8088 connection at the drive end and SFF-8088 or SFF-8470 at the host adapter end.
password-controlled access is required. Customer setup support is by Field Technical Sales Support (FTSS), customer documentation, and software support for encryption software problems. Customer 'how to' support is also provided by way of support line contract. Use the encryption-capable library firmware to select None or Application Managed encryption from the Web User Interface. The factory default is None.
SNMP monitoring station. SNMP traps are sent to the SNMP monitoring stations that are defined for your library (see “Configuring trap notifications” on page 41). Network Time Protocol NTP is an Internet standard protocol that assures accurate synchronization of computer clock times in a network of computers. Running as a continuous background client program on a computer, NTP sends periodic time requests to a server, obtaining server time stamps, and with them to adjust the client’s clock.
Media The TL1000 Tape Autoloader uses Ultrium tape cartridges that provide up to 12 TB native capacity (up to 30 TB with 2.5:1 hardware data compression) for Ultrium 8 tape drives. For more information on native data capacity, see Table 2 on page 2. Table 5. Ultrium data cartridge compatibility with Ultrium tape drive Tape Drive LTO8 LTO7 LTO6 LTO Ultrium Data Cartridges 12 TB 9 TB LTO 6 TB 2.5 TB 1.
Note: Each column has a spring-loaded mechanism that pushes a tape cartridge into Tier 1 when it is the only cartridge in that column. A single cartridge in a column takes on the Tier 2 element address even though it is physically in Tier 1. Front Reserved slot Rear Column 5 Column 4 Column 3 Column 2 Tier 2 Tier 2 Tier 2 Tier 2 Column 5 Column 4 Column 3 Column 2 Column 1 Tier 1 Tier 1 Tier 1 Tier 1 Tier 1 Column 1 Tier 2 Drive Accessor Figure 7.
Table 8. Environmental specifications (continued) Parameter Operating (see Note) Storage Shipping Note: The operating environment of the library must not conflict with the media storage requirements. The library can operate at elevated temperatures for an extended period. However, the temperature might shorten the useful life of media that is stored in the library. If media is stored in the library for more than 10 hours, the storage temperature requirements for media are met.
Ensure that the machine covers are always kept closed to minimize any contamination from airborne particles. Supported device drivers Device drivers enable the drive to interact with various servers. For applications that use device drivers, see the application’s documentation to determine which drivers to use. Note: If you do not have Internet access and you need information about device drivers, contact your sales representative.
12 Dell PowerVault TL1000 Tape Autoloader: User's Guide
User interfaces “Operator Panel” “Web User Interface” on page 16 The library has a local interface, the Operator Panel, and a remote Web User Interface (UI). The Operator Panel is on the front of the library and allows users to work locally on the library. The Web User Interface allows users and administrators to view and perform some library functions from remote sites. Operator Panel 6 8 7 9 1 2 4 3 5 a29z0177 The Operator Panel is on the front bezel of the library.
Table 11. Operator Panel component descriptions (continued) Number Component ▌8▐ Attention LED ▌9▐ Error LED Description Amber LED lit when a cartridge is incompatible with the drive, marginal, or invalid. The LED turns OFF when the media is removed from the drive. The LED might also be lit when there is a power supply problem. Amber LED lit when there is an unrecoverable library or drive failure. The corresponding error message displays on the LCD display.
v The Ready/Activity LED (▌6▐ in Figure 8 on page 13) turns ON any time the unit is powered ON and functional. The Ready/Activity LED flashes whenever there is library. This LED also flashes when the library is offline. v The Clean Drive LED (▌7▐ in Figure 8 on page 13) turns ON when a “cleaning required” command is issued by the drive. The LED turns OFF after a successful drive cleaning operation.
a29z0028 Figure 9. Library ready screen a29z0029 To log in to the Operator Panel, press the Enter key. The password entry screen displays. Figure 10. Password entry screen Press the UP and DOWN arrow keys to change the current digit. Press the Enter key to advance to the next digit. The default password is 0000. When you are logged in, you can change the password with the Change Login Password command. See “Configuring Operator Panel settings” on page 64. Screen elements 3 a29z0030 2 1 Figure 11.
Logging in To log in to the Web User Interface from Internet Explorer, you must enter the IP address of the library. The IP address can be obtained with the View Settings command from the Operator Panel. For example, http://192.168.1.1. After the Web User Interface is started, the login window is displayed. Figure 13. Login page The factory default account login and password for an Administrator account is v Account: admin v Password: secure The account name and password are case-sensitive.
Figure 14.
Figure 15.
Figure 16. Administrator account window For a complete description of all Web User Interface menu options, see “Operations” on page 53. User privileges User privilege levels are manually assigned to user accounts created within the library. Controlling access to screens and operations within the library preserves the integrity of the library and the data that is stored within the library. There are three types of user privileges in the library.
Installation and configuration “Choosing a location” “Acclimation” on page 22 “Installing in a rack” on page 22 “Removing the accessor locking screw” on page 28 “Attaching the library to a server” on page 29 “Configuring your library with the Web User Interface” on page 32 “Logging in to the Web User Interface” on page 32 “Checking firmware level” on page 33 “Configuring library settings” on page 34 “Configuring network settings” on page 35 “Configuring date and time settings” on page 37 “Configuring encry
Table 12. Location criteria (continued) Criteria Definition Air quality The library must be placed in an area with minimal sources of particulate contamination. Avoid areas near frequently used doors and walkways, stacks of supplies that collect dust, printers, and smoke-filled rooms. Excessive dust and debris can damage cartridges and the tape drive. Clearance v Back: Minimum of 15 cm (6 in.) v Front: Minimum of 30 cm (12 in.) v Sides: Minimum of 5 cm (2 in.
Note: Before you begin the rack installation of the library, read the safety information in “Rack safety” on page xv. Also, verify that no desktop feet are attached to the bottom of the library. To install the library in a rack: a29z0014 1. Verify that your rack kit includes all the necessary contents. 2. Determine the location in your rack for your library to be installed. With a pencil, mark the location on the front vertical rails (Figure 17) and rear vertical rails (Figure 18 on page 24) in your rack.
a29z0015 Figure 18. Rack mount screw locations for rear vertical rails 3. Place the screws ▌11▐ into the left and right brackets. Figure 19. Screws for front brackets 4. Attach the left ▌3▐ and right ▌4▐ (Figure 20 on page 25) front brackets to the front of the library chassis with 2 flat-head screws ▌8▐ on each side. Use the top two screw holes on each side. The flange of each bracket with the inserted screws (▌11▐) fits into the cutout on each side of the bezel.
8 3 a29z0185 4 11 8 Figure 20. Attaching the front brackets to the library chassis 5. Attach the left ▌1▐ and right ▌2▐ rear brackets to the left ▌5▐ and right ▌6▐ front rails with 2 round-head screws ▌10▐ on each side (Figure 21). 12 1 2 5 6 a29z0019 10 Figure 21. Attaching the rear brackets to the rails Important: Do NOT tighten these screws completely. 6. Slide in the rear rails ▌7▐ from back to front, to create the rail assemblies.
a29z0018 7 Figure 22. Creating the rail assemblies 7. Install the rail assemblies into the rack (Figure 23 on page 27). Ensure the 3 holes in the front of the unit align with the 1U space marked on the vertical rails in Step 2. Secure the rails to the rack with 4 flat-head screws ▌9▐ on each side of the rack. Use both of the two screw locations on the rear of the rack rail (Figure 18 on page 24). Use the top and middle screw locations on the front of the rack rail (Figure 17 on page 23).
9 a29z0020 9 Figure 23. Installing the rail assemblies a29z0186 8. Slide the library chassis into the rack. The heads of the large screws ▌11▐ appear through the oval openings on each side of the bezel. Use a Phillips screwdriver to attach these screws to the rack (Figure 24). Figure 24.
9. Secure the rear of the library to the rack with a round-head screw ▌10▐ on each rear bracket (Figure 25). Tighten the other rear bracket screws to secure the library to the rack. 10 a29z0022 10 Figure 25. Securing the rear of the library in the rack 10. Run the SAS cable, power cable, and Ethernet cable through the hook-and-loop fastener strap ▌12▐. Leave enough slack to reach the corresponding connectors, then tighten the strap (Figure 26). a29z0023 12 Figure 26.
a29z0102 1 Figure 27. accessor locking screw Attaching the library to a server The drive is attached to a server with the Serial Attached SCSI (SAS) interface. The Web User Interface accesses the library with an ethernet interface. Connecting the Host Interface cables To connect the host interface cable to the library: Note: It is recommended that you shut down and turn OFF the associated server before you connect the SAS interface cable.
2. Attach the host end of the SAS cable to the drive’s SAS connector (▌2▐ in Figure 28 on page 29). See “SAS host interface” on page 5 for information about the type of SAS connector that is required for attachment to the drive. Note: On rack mount installations, run the cable through the hook-and-loop fastener strap on the right rear bracket. 3. Attach the other end of the host SAS interface cable to the host or to an interposer if required. 4.
Configuring the library The library can be configured with the Web User Interface or the Operator Panel. The preferred method for configuring your library is by using the Web User Interface. See “Configuring your library with the Operator Panel” on page 47 and “Configuring your library with the Web User Interface” on page 32. For complete detailed information about all of the functions available on the library with the Operator Panel and the Web User Interface, see “Operations” on page 53.
Table 13. Default library configuration settings (continued) Configuration Item Default Setting Time zone (GMT) +00:00 Date (MM/DD/YYYY) 01/08/2008 Auto adjustment by PC Every 1 minute NOTIFICATIONS SMTP (mail) settings Mail server address Mail event 0.0.0.
3. In the browser address field, enter your library's IP address URL to start the Web User Interface applet in the browser window. For example, http://192.168.1.1 4. On the Web User Interface login screen, enter the administrator login account name and default password. v Account: admin v Password: secure Figure 29. Web User Interface login screen 5. Click Login. Checking firmware level Check the current level of library firmware that is displayed in the Versions box of the System Summary page.
Configuring library settings Physical library settings Figure 31. Cartridge assignment settings To configure the library cartridge assignment settings, complete the following procedure: 1. In the Configure Library menu in the left navigation pane of the Web User Interface, click Physical/Logical 2. In the Physical Settings, enter the Library settings: v Library name - Enter a name for your library.
cartridge position is filled with data and sent back to its home position. This mode allows endless backup operations without user interaction. – Auto load - When Library mode is Sequential with Auto load mode Enabled, the first available cartridge (the lowest Column/Tier cartridge position that contains a cartridge) is loaded automatically if the library powers ON, or resets, with an empty drive.
Figure 33. Network settings To modify the network settings: 1. In the Configure Library menu in the left navigation pane of the Web User Interface, click Network. 2. Select the Ethernet Link speed (duplex mode). 3. In Security, select Enable SSL for Web to provide secure communications between the web browser and the tape library. 4. Select the TCP/IP settings. To enable dual IPv4/IPv6 protocol, select both Use IPv4 and Use IPv6 and enter parameters for both.
v IPv6 settings - Select Use IPv6 to enable the IPv6 Internet Protocol. Select the corresponding button or check box to obtain an IP address automatically (DHCP), to obtain an IP address with stateless auto configuration, or to use static IP address settings. Enter the following parameter if Use static IP address is selected. – IPv6 address - Sets the TCP/IPv6 address of the library on the network.
v Select the Enable NTP Server check box to enable time and date control with a time server on the network. – NTP server address - Enter the IP address of the time server. IPv4 and IPv6 addresses are supported, depending on the TCP/IP settings. Host names can be entered instead of numerical IP addresses if Use DNS is selected in the Network settings. – Time zone - Enter the time zone relative to Coordinated Universal Time (UTC). v If the time server is disabled, enter the local time and date manually.
Figure 36. Encryption enabled settings To modify the encryption settings: 1. In the Configure Library menu in the left navigation pane of the Web User Interface, click Encryption 2. In the Encryption method: drop-down menu, choose Application Managed or Library Managed to enable encryption in your library. No further configuration steps are necessary. Note: If your library has encryption licensed, Library Managed Encryption and Application Managed Encryption are supported.
Configuring email notifications Figure 37. Email notifications Note: This procedure is optional. To set up email notifications of library events: 1. In the Configure Library menu in the left navigation pane of the Web User Interface, click SMTP. 2. Configure the Send server settings. v SMTP server address - SMTP mail server address. IPv4 and IPv6 addresses are supported. Host names can be entered instead of numerical IP addresses if the DNS server is specified in the Network settings.
Configuring trap notifications Figure 38. Trap notifications Note: This procedure is optional. SNMP notifications are not enabled unless you have selected the SNMP Enabled check box. To disable SNMP notifications, clear the SNMP Enable check box and click Submit. The traps that are supported by the TL1000 Tape Autoloader are listed in “Trap definitions (types)” on page 134. To set up trap notifications for an SNMP server: 1.
v Location - Physical location of the system. v Contact - Contact person's name. v SNMPv3 engine ID - A read-only attribute that identifies the SNMPv3 engine. 4. Enter the settings of the SNMP monitoring stations to be notified when an event takes place by clicking the modify buttons in the Trap List box. Figure 39. SNMP trap settings v Validity - Select the check box to enable and clear the check box to disable. v Address - IPv4 and IPv6 addresses are supported.
Figure 40. SNMPv3 user settings v Validity - Select the check box to enable and clear the check box to disable. v User name - SNMPv3 unique user name. v Authentication - Authentication algorithm: disable, MD5, or SHA. When an algorithm is specified, an authentication password is required. v Authentication password - enter a password (see “Configuring Password Rules Settings” on page 45). v Confirm - Re-enter the Authentication password to confirm it.
Figure 41. User access settings 2. To add, modify, or remove a user account, do the following: v Add a user account: a. Click Add Figure 42. Add User dialog box b. Enter the User Name and Password into the dialog box and assign the user's role. Re-enter password to Confirm. c. Select one of the following from the Role menu: – User - User access permission allows users to monitor the library, but not to complete functions that affect the library.
– Administrator - Administrator access permission allows users to complete tape library functions and change configuration settings. d. Click Submit to save the new user. Note: A new user's Password status is set to Expired. A new user is presented with a Login failure message and given the opportunity to create a new password. v Modify a user account: a. Observe the Password status of the user: – Available: The password is available to be changed. – Expired: The maximum password age was exceeded.
v Minimum number of upper case alphabetic characters (A-Z) - Choose the minimum number of uppercase alphabetic characters. The factory default value is 1. v Minimum number of lower case alphabetic characters (a-z) - Choose the minimum number of lowercase alphabetic characters. The factory default value is 1. v Minimum number of numeric characters (0-9) - Choose the minimum number of numeric characters. The factory default value is 1. v Minimum number of special characters (!@#$%^&*()_+={}|[]\;':"<>?,.
Configuring your library with the Operator Panel To configure your library with the Operator Panel, complete the following procedures: 1. “Logging in to the Operator Panel” 2. “Configuring network settings” 3. “Configuring library settings” on page 48 Logging in to the Operator Panel In many environments, the default network settings might be sufficient to access your tape library on a network. To change the default network settings with the Operator Panel, complete the following procedure: 1.
c. Press Enter again to apply the setting, or Cancel to reject the setting. d. Press Cancel to backtrack through the menu hierarchy. 7. IPv6 Prefix Length (Default: 64). If DHCP IPv6 is disabled, set the IPv6 prefix length manually. a. Select Configure Network Settings > Change Subnet Mask > Set Prefix Length. b. Enter the IPv4 prefix length. c. Press Enter again to apply the setting, or Cancel to reject the setting. d. Press Cancel to backtrack through the menu hierarchy. 8. IPv4/IPv6 Gateway (Default: 0.
To stop sequential mode, use the Move Cartridge command to unload the drive. This command cancels sequential mode; the next sequential cartridge is NOT loaded. To restart sequential mode, use the Move Cartridge command again to load a cartridge; the loading sequence resumes from the home position of that cartridge. c. Press Enter again to apply the setting, or Cancel to reject the setting. d. Press Cancel to backtrack through the menu hierarchy. 5.
a77ug305 Figure 46. Incorrect (left) and correct (right) placement of release gate Note: Column 5 Tier 2 is reserved as the exchange position. This position is accessible by the library only. A locking mechanism prevents insertion of a cartridge into the reserved slot. Each cartridge must be inserted with the indicator arrow on the leading edge of the upper surface of the cartridge pointing towards the cartridge magazine (see Figure 47).
3. Put the magazine back into the library and wait for the library inventory to complete. Then, you can proceed to the next step. 4. Press Cancel to return to the top-level menu. Verifying library and drive operation To verify the library is operating correctly: 1. From the top menu screen on the Operator Panel, press the Minus key to select Service, and press Enter. 2. Press the Minus key to select Diagnostics, and press Enter. 3. Select Run Library Verify, and press Enter.
Registering for support notification Support notification registration provides email notification when new firmware levels are updated and are available for download and installation. Enter your user name and password on the Appendix D, “Library Configuration Form,” on page 151. Note: Library firmware and tape drive firmware are verified and released together.
Operations “The Operator Panel” on page 54 Monitoring the Library “Configuration settings” on page 55 “Current information” on page 55 “Firmware revision” on page 56 Managing the Library “Unlocking the I/O station” on page 56 “Unlocking the cartridge magazine” on page 57 “Moving cartridges” on page 57 “Unloading the drive” on page 57 “Cleaning the drive manually” on page 58 “Conducting a library inventory” on page 58 “Taking the library online and offline” on page 58 “Powering down the library” on page
“The Web User Interface” on page 67 Monitoring the Library “The system summary” on page 68 “The library map” on page 69 Managing the Library “Moving cartridges” on page 71 “Unloading the drive” on page 72 “Cleaning the drive manually” on page 72 “Taking the library online and offline” on page 73 “Conducting a library inventory” on page 73 “Unlocking the cartridge magazine” on page 73 Configuring the Library “Managing user access” on page 74 “Configuring physical and logical library settings” on page 7
Top Level Configuration Commands Service Move Cartridge Configure Library View Error Status Unlock Magazine Unload Configure Auto Cleaning Diagnostics Commands Clean Drive Configure Network Settings View Firmware Revision Configuration Inventory Configure Op Panel Settings Telnet Service Port* * For use by technical support personnel only. View Current Information Move to Ship Position View Settings Service Reboot Drive Set Default Logout Reboot Library * If enabled.
v Network settings – Worldwide node name – IP address protocol stack – IP address Firmware revision Service View Firmware Revision Figure 51. Firmware revision Select Service > View Firmware Revision to display the current version of the library firmware. Managing the library Unlocking the I/O station Unlock I/O Station Figure 52. Unlock I/O station command a29z0024 Select Unlock I/O Station to unlock the I/O station.
Note: A blue release gate in the upper left corner of each column in the cartridge magazine prevents each cartridge from falling out of the front of the magazine. When manually releasing the gate with one hand, position your other hand in front of the column opening to protect cartridges that are ejected by the internal column spring. Unlocking the cartridge magazine Unlock Magazine Figure 54. Unlock magazine command Select Unlock Magazine to unlock and remove the cartridge magazine.
Unload when library is in Random mode: The cartridge in the drive is unloaded from the tape head mechanism, but is still retained inside the tape drive housing. The Move Cartridge command moves the cartridge from the drive to another location. Moving a tape cartridge from a drive to another location both unloads and moves the cartridge in a single action.
Powering down the library Before powering OFF the library, ensure that the library is in an idle state with no mechanical movement of the accessor, and all data operations (for example, backup operations, accessing of log files) are complete. Then, power OFF the library with the power switch on the rear panel of the library. Important: If you switch the library power OFF while the library is being accessed, loss of data might occur.
Logging out of the library Logout Figure 63. Logout command Select Logout to log out of the library. The login screen is displayed for the next user. Configuring the library Configuring auto cleaning Configuration Configure Auto Cleaning Enable Auto Cleaning Disable Auto Cleaning Figure 64. Auto Cleaning settings Select Configuration > Configure Auto Cleaning to enable or disable automatic head cleaning of the tape drive in the library.
Configuring the library access mode Configuration Configure Library Configure Library Mode Set Random Mode Set Sequential Mode Configure Loop Mode Enable Loop Mode Disable Loop Mode Configure Autoload Mode Enable Autoload Mode Disable Autoload Mode Figure 66. Library access mode settings Select Configuration > Configure Library > Configure Library Mode to set the logical library access mode.
Configuring date and time settings Configuration Configure Library Configure Date/Time Set Date Set Time Figure 67. Date and time settings Select Configuration > Configure Library > Configure Date/Time to set the date and time on your library manually after a power disruption and when daylight saving time starts and ends. The date is set in MM/DD/YYYY format, and the time is set in 24-hour HH:MM:SS format.
Configuring network settings Configuration Configure Network Settings Configure Link Speed Set Auto Negotiation Set 10 Base-T Full Set 10 Base-T Half Set 100 Base-T Full Set 100 Base-T Half Configure DHCP Configure DHCP IPv4 Enable DHCP IPv4 Disable DHCP IPv4 Configure DHCP Ipv6 Enable DHCP IPv6 Disable DHCP Ipv6 Change IP Address Set IP Address Ipv4 Input IP Address Set IP Address Ipv6 Input IP Address x 4 Change Subnet Mask Set Subnet Mask Input Subnet Mask Set Prefix Length Input Prefix Change Ga
– IPv6 - Select to enter four library IP addresses with the IPv6 protocol. v Subnet Mask - If DHCP is disabled, set the IP address of the subnet mask. – Subnet Mask - Select to enter the subnet mask address with the IPv4 protocol. – Prefix Length - Select to enter the prefix length for the IPv6 protocol. v Gateway - If DHCP is disabled, set the IP address of the gateway. – IPv4 - Select to enter the gateway IP address with the IPv4 protocol.
Setting the library to factory defaults Configuration Set Default Figure 71. Factory default settings Select Configuration > Set Default to reset the library to the factory default settings. See Table 13 on page 31. The date and time must be reset after restoring factory default settings. See “Configuring date and time settings” on page 62. Important: This configuration setting deletes all current library settings, and should be used with utmost caution.
Note: If the host application hasn't already unloaded tape cartridges in the drives, run the Library Verify diagnostic test. To run library verification diagnostic tests: 1. Select Run Library Verify, and press Enter. Follow the on-screen instructions. If there is a cartridge in the drive, the library moves the cartridge to its home position, or to the I/O station if the home position is not known. 2. When prompted, insert a scratch cartridge into the I/O station.
The Web User Interface Figure 75 shows all the menu options available from the Web User Interface for the Administrator User account. For information on the menu user access privileges for User, Superuser, and Administrator accounts, see “User interfaces” on page 13.
Monitoring the library The system summary Figure 76. System Summary screen Select Monitor System > System Summary to display a summary of the status of the tape drive and the library, and the current configuration of the library, comprising: v Library name v Library status (OK, Degraded, or Failed). It displays Not Ready while initializing. v Drive status (OK, Degraded, or Failed). It displays Empty, Loading, or Ejected when the drive is empty, loading media, or media is ejected or unloaded in the drive.
v Library serial number v Drive firmware version v Service Tag number The library map Figure 77. Library Map screen Select Monitor System > Library Map to display a graphical view of the library. Each component of the library is represented by a clickable icon. Select a component in the library map to display detailed information for that component of the library on the right side of the page. A grayed-out column represents the I/O station.
v TCP/IP Settings – Protocol (IPv4 Only) – SSL for web (Enable or Disable) v IPv4 Settings – IPv4 address – Subnet mask – Gateway address – DHCPv4 (Enabled or Disabled) v Column n, Tier n Information – Slot type (Storage, I/O station, or Cleaning) – Element address v Drive Information – Status (OK, Degraded, or Failed). Drive Status displays Empty, Loading, or Ejected when the drive is empty, loading media, or media is ejected/unloaded in the drive.
Managing the library Moving cartridges Figure 78. Move Cartridges screen Use Manage Library > Move Cartridges to move data and cleaning cartridges between the I/O station, storage positions, inactive slots, and tape drive. Move cartridges using either of two methods: v Click and drag a cartridge from one location to another. v Click a cartridge, select location coordinates from the Destination slot menu, and click Move.
Note: Write protect status is only detected and displayed when a cartridge is in a drive. - Remaining uses for cleaning cartridges. When a cleaning cartridge is added to the library (I/O station or cleaning slot) the remaining uses are displayed as 50. The actual remaining uses are updated when the cleaning cartridge is loaded into the tape drive. See “Cleaning cartridge” on page 101.
3. Click Clean. The cleaning cartridge is returned to its home position when the drive cleaning is finished. Taking the library online and offline Figure 81. Library State screen Select Manage Library > Library State to take the library online or offline. Check the library status, and click the button that is displayed to change the library status. It is sometimes necessary to take the library offline before library servicing functions are completed.
Select Manage Library > Unlock Magazine to unlock and remove the cartridge magazine. When the cartridge magazine is unlocked, it can be removed from the library to insert or remove data and cleaning cartridges. When the cartridge magazine is fully inserted, the magazine locks into place. After the magazine is closed, wait for the library to complete its inventory before normal library operations resume.
Figure 86. User access settings 2. To add, modify, or remove a user account, do the following: v Add a user account: a. Click Add Figure 87. Add User dialog box b. Enter the User Name and Password into the dialog box and assign the user's role. Re-enter password to Confirm. c. Select one of the following from the Role menu: – User - User access permission allows users to monitor the library, but not to complete functions that affect the library.
– Administrator - Administrator access permission allows users to complete tape library functions and change configuration settings. d. Click Submit to save the new user. Note: A new user's Password status is set to Expired. A new user is presented with a Login failure message and given the opportunity to create a new password. v Modify a user account: a. Observe the Password status of the user: – Available: The password is available to be changed. – Expired: The maximum password age was exceeded.
Configuring Password Rules Settings Figure 89. Password Rules screen The Password Rules tab displays the rules for user passwords. v Minimum number of characters - Choose the minimum password length. The factory default value is 8. The maximum password length is 16. v Minimum number of upper case alphabetic characters (A-Z) - Choose the minimum number of uppercase alphabetic characters. The factory default value is 1.
Figure 90. Physical library settings screen The Physical Settings box contains settings for the library name, cleaning cartridge, and the cartridge label bar code. Do the following: v Library name - Use to enter a name for your library. v Auto cleaning - Use to enable automatic cleaning of the tape drive. Auto cleaning can be enabled only when there the number of active slots is less than the total number of available slots in the library. Use the Logical Settings box to set the number of active slots.
sequential mode will start from the home position of that cartridge, unless the host issues a rewind and unload command to the drive, in which case the next cartridge in sequence will be loaded into the drive. To start sequential mode if autoload is OFF, select the Move Cartridges command to load the first cartridge into the drive. The sequence starts from the home position of that cartridge. Cartridges need not to be in contiguous slots.
Configuring network settings Figure 91. Network settings screen Use Configure Library > Network to set the network settings for the library. Note: The Internet Protocol (IPv4, IPv6, or dual IPv4/IPv6) selection is used for the TL1000 Tape Autoloader IP address, subnet mask, gateway address, time server address, mail server address, SNMP trap address, and EKM server addresses.
Operator Panel to determine the library IP address. See “Current information” on page 55. Enter the following parameters if you are using static IP address settings. – IPv4 address - Sets the TCP/IPv4 address of the library on the network. – Subnet mask - Defines and limits users within a local network. – Gateway - Allows access outside the local network. v IPv6 Settings - Select Use IPv6 to enable the IPv6 Internet Protocol.
Note: Application Managed Encryption (AME) does not require a key. Figure 93. Encryption licensed settings screen Note: Application Managed Encryption is the only option on a non-encryped-licensed library. To modify the encryption settings: 1. In the Configure Library menu in the left navigation pane of the Web User Interface, click Encryption 2. In the Encryption method: drop-down menu, choose Application Managed or Library Managed to enable encryption in your library.
Configuring date and time settings Figure 94. Date and time settings screen Configure the date and time settings with one of three methods: automatically with a remote NTP time server on the network, automatically with the clock on your host computer, or manually. Note: If you manually set your date and time, you must reset the date and time after the library is power-cycled and after a library reset.
Configuring email notifications Figure 95. Email notifications Note: This procedure is optional. To set up email notifications of library events: 1. In the Configure Library menu in the left navigation pane of the Web User Interface, click SMTP. 2. Configure the Send server settings. v SMTP server address - SMTP mail server address. IPv4 and IPv6 addresses are supported. Host names can be entered instead of numerical IP addresses if the DNS server is specified in the Network settings.
Configuring trap notifications Figure 96. Trap notifications Note: This procedure is optional. SNMP notifications are not enabled unless you have selected the SNMP Enabled check box. To disable SNMP notifications, clear the SNMP Enable check box and click Submit. The traps that are supported by the TL1000 Tape Autoloader are listed in “Trap definitions (types)” on page 134. To set up trap notifications for an SNMP server: 1.
v Location - Physical location of the system. v Contact - Contact person's name. v SNMPv3 engine ID - A read-only attribute that identifies the SNMPv3 engine. 4. Enter the settings of the SNMP monitoring stations to be notified when an event takes place by clicking the modify buttons in the Trap List box. Figure 97. SNMP trap settings v Validity - Select the check box to enable and clear the check box to disable. v Address - IPv4 and IPv6 addresses are supported.
Figure 98. SNMPv3 user settings v Validity - Select the check box to enable and clear the check box to disable. v User name - SNMPv3 unique user name. v Authentication - Authentication algorithm: disable, MD5, or SHA. When an algorithm is specified, an authentication password is required. v Authentication password - enter a password (see “Configuring Password Rules Settings” on page 45). v Confirm - Re-enter the Authentication password to confirm it.
Uploading and configuring the SSL certificate Figure 99. Certificate screen This library takes in certificate content and key content in two separate .pem files. The library requires a browser restart or library power reset for a certificate change or update. 1. Use Configure Library > Certificate to upload a SSL certificate. 2. In the Import box, click the Browse... buttons to navigate to the Certificate and Private Key files to be imported. 3.
Figure 100. New certificate 7. To remove a Certificate and Private Key, click Remove in the Remove box. Note: When a user-provided certificate and private key are removed, the system defaults to the self-signed certificate and private key that shipped with the machine. Note: The imported SSL Certificate/Private Key is not saved during the Save/Restore function on the Autoloader. If the Dell PowerVault TL1000 Autoloader is replaced, the SSL Certificate and the Private Key must be imported again, if needed.
Does Auto Saved VPD Data exist for Library IP Address? Yes No VPD Data is Saved Does Library S/N = Auto Saved S/N? Yes No VPD Data is Saved Write Auto Saved VPD Data to Library? Yes No Auto Saved VPD Data is written to Library Overwrite Auto Saved VPD Data? Yes No Auto Saved VPD Data is overwritten Auto Saved VPD Data is not overwritten Figure 101. Save/Restore configuration with cookies Saving and restoring configuration manually with Web User Interface Figure 102.
1. In the Configure Library menu in the left navigation pane of the Web User Interface, click Save/Restore 2. In the Save Library Settings box, click Save to create a configuration file of your library on your computer. To restore a library configuration: 1. Click Browse to navigate to and select your saved configuration file. 2. Click Restore to load the settings from a file. Servicing the library Library logs Figure 103.
Index Index number in the error listing. Date Time Timestamp of the error Check Code Library error code. Information about errors and actions to resolve the problem is listed in Appendix A, “Error codes,” on page 121 Sense Key Sense data is generated by a drive when it encounters errors. Information about sense keys is listed in “Sense Key definitions” on page 141 ASC/ASCQ Additional Sense Code/Additional Sense Code Qualifiers.
Resetting the library and drives Figure 105. Reset library and drive screen Select Service Library > Reset Library/Drive to reset the library or the tape drive. Select the Target device and click Execute Reset. Click OK to confirm. The library and tape drive status is displayed. The Device Status may display Failed until the device is back online. The Device Status displays a green checkmark when the device is reset. The reset operation is fully completed when the drive or tape library is taken online.
Note: The current drive and current version can also be found by navigating to Monitor System > Library Map. Select the Drive component in the library map to display the Drive Information box. The Product ID is the drive that is installed in the library. Note: Ensure that you download and install the correct drive firmware. v Firmware for the ULT3580-HH4 drive is not compatible with the ULT3580-HH4 V2 drive. v Firmware for the ULT3580-HH4 V2 drive is not compatible with the ULT3580-HH4 drive.
Usage statistics Figure 107. Usage Statistics screen Select Service Library > Usage Statistics to view statistics information about the movement of the robotics of the library. The Last update shows the time of the most recent library data refresh. Motion counts Lists the accumulated operation count for all movements, accessor movements, picker movements, and X-axis movements.
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Media “Data cartridges” “Write once, read many (WORM) cartridges” on page 100 “Cleaning cartridge” on page 101 “Bar code labels” on page 101 “Write-Protect switch” on page 103 “Cartridge care and handling” on page 103 “Environmental and shipping specifications for tape cartridges” on page 106 To ensure that your Ultrium Tape Drive conforms to Dell's specifications for reliability, use only LTO Ultrium tape cartridges.
Table 14.
Table 15. Nominal cartridge life: Load/unload cycles (continued) Type Load/Unload Cycles Ultrium 4 20,000 (20k) Ultrium 3 20,000 (20k) Ultrium 2 10,000 (10k) Ultrium 1 5000 (5k) Cartridge compatibility For information on Ultrium data cartridge compatibility with Ultrium tape drives, see Table 5 on page 8.
TL1000 Tape Autoloader firmware version 0080 added support for uninitialized M8 cartridges, in addition to support for pre-initialized M8 cartridges. In any tape product with M8 cartridges, the minimum LTO8 tape drive firmware version is HB82. Write once, read many (WORM) cartridges Certain Records retention and data security applications require a write once, read many (WORM) method for storing data on tape.
Cleaning cartridge An Ultrium Universal Cleaning Cartridge is required to clean the tape drive. The drive itself determines when it must be cleaned and notifies the library. When notified, the library indicates that the drive needs cleaning by turning ON the "Clean Drive" LED on the front panel of the library and posting a message on the library display. A tape drive within a library requires the use of a library menu function to either automatically or manually clean the tape drive.
Table 17. Cartridges and VOLSERs compatible with the Ultrium Tape Drives (continued) Cartridges VOLSER Ultrium 2 Data Cartridge xxxxxxL2 Ultrium 1 Data Cartridge (READ ONLY) xxxxxxL1 LTO Ultrium Cleaning Cartridge CLNxxxLx To determine the complete specifications of the bar code and the bar code label, contact your sales representative. When a bar code label is attached to a tape cartridge, place the label only in the recessed label area (see ▌5▐ in Figure 108 on page 97).
Write-Protect switch The position of the write-protect switch on the tape cartridge (see ▌1▐) determines whether you can write to the tape. If the switch is set to: v The locked position (solid red), data cannot be written to the tape. v The unlocked position (black void), data can be written to the tape. If possible, use your server's application software to write-protect your cartridges (rather than manually setting the write-protect switch).
v Define and make personnel aware of data recovery procedures. Ensure proper packaging About this task v When shipping a cartridge, use the original or better packaging. v Always ship or store a cartridge in a jewel case. v Use only a recommended shipping container that securely holds the cartridge in its jewel case during transportation. v Never ship a cartridge in a commercial shipping envelope. Always place it in a box or package.
Perform a thorough inspection About this task After you purchase a cartridge and before you use it, complete the following steps: v Inspect the cartridge's packaging to determine potential rough handling. v When a cartridge is inspected, open only the cartridge door. Do not open any other part of the cartridge case. The upper and lower parts of the case are held together with screws. Separating them destroys the usefulness of the cartridge. v Inspect the cartridge for damage before you use or store it.
Examples of cartridge problems About this task Example: Split Cartridge Case (see “Perform a thorough inspection” on page 105) The cartridge's case is damaged. There is a high possibility of media damage and potential loss. Perform the following steps: Procedure 1. Look for cartridge mishandling. 2. Use the Leader Pin Reattachment Kit (part number 08L9129) to correctly seat the pin. Then, immediately use data recovery procedures to minimize chances of data loss. 3. Review media-handling procedures.
Troubleshooting “How the library reports problems” “Library error message content” on page 108 “Diagnosing a problem” on page 108 “Isolating problems” on page 111 “Installation and configuration problems” on page 112 “Interpreting front panel LEDs” on page 113 “Reseating cables” on page 114 “Emailing logs” on page 115 The TL1000 Tape Autoloader is a customer replaceable unit (CRU). The customer is responsible for the setup and maintenance of the library.
Library error message content When a library event occurs, the event is logged in to flash memory on the Library Control Board. The library error log is viewed on the Operator Panel by selecting Service > View Error Status. The log lists all of the library error messages in the order in which they occurred, starting with the most recent at the top.
Problem Area If... Cartridge Magazine The magazine will not unlock after issuing the Unlock Magazine command from the Operator Panel... Then... 1. Power cycle the library. 2. Try unlocking the magazine again (Operator Panel: Unlock Magazine, or Web user Interface: Manage Library > Unlock Magazine). a. If the magazine does not unlock, see “Unlocking the cartridge magazine manually” on page 119. b. If the magazine does unlock, resume normal library operations.
Problem Area If... Then... Error Codes or TapeAlert Flags The library issued an error code... 1. Make note of the error code. An error message was received 2. Power cycle the library. by way of email notification (if a. If the error recurs, see Appendix A, “Error codes,” enabled)... on page 121. b. If the error does not recur, resume normal library operations. A TapeAlert flag was received... 1. Make note of the TapeAlert flag. 2. Power cycle the library. a.
Problem Area If... Then... Library Not Booting There is a blank operator panel/display... Failure of the login screen to display on the Operator Panel in 15 minutes indicates that the boot-up process is not completing. The accessor does not move... 1. Power OFF the library and wait at least 1 minute before the library is powered ON to recover from the The display is stuck on problem. initialization for extended period 2. If a library firmware update was completed, try of time...
6. If the host tool, ITDT, cannot detect the drive or library, look for problems with the host interface cabling, the HBA, the device driver, or the backup application software. Isolating Web User Interface problems 1. Verify that you entered the account name and password correctly. The account name and password are case-sensitive. 2. Verify that other library users are not entering commands from the Web User Interface or Operator Panel at the same time you are issuing commands. 3.
v SAS cables and interposers: Ensure that SAS cables and interposers (if any) are properly attached. See “Connecting the Host Interface cables” on page 29. v Backup application installation: Refer to the documentation included with your backup application software for instructions on how to verify installation. v Device driver installation: Ensure that the correct device driver, if applicable, is installed for the library. Note: Many backup applications use their own drivers for the library and drive.
Table 20.
Emailing logs Logs provide a summary of the status, warnings, and errors in the library, and include configuration settings and information that is provided in Operator Interventions. Download current logs of the library and drive when requested by your service representative. To email current logs: 1. Ensure that no applications are accessing the library. If a library operation is in progress, wait until it finishes before attempting to generate the logs. 2.
116 Dell PowerVault TL1000 Tape Autoloader: User's Guide
Service procedures “ITDT-SE” “Contacting Dell technical support” ITDT-SE ITDT-SE is a tool with multifunction capability and is a quick, convenient, and efficient method for drive firmware updates. It can also assist with drive dump retrievals. Some of the capabilities of this tool: v Runs quick or extended diagnostic procedures on tape drives. If the library is online to the server/host where the tool is, ITDT-SE communicates with the drive through the library to load and unload a test cartridge.
Dell provides online and telephone-based support and service options. Service availability varies by country and product, and some services might not be available in your area. To contact Dell for sales, technical support, or customer service issues follow the steps that are listed: 1. Visit http://www.dell.com/support. 2. Verify your country or region in the Choose A Country/Region menu at the bottom of the page. 3. Click Contact Us on the left side of the page. 4.
Removal and replacement procedures “Required tools” “Replacing a defective cartridge magazine” “Unlocking the cartridge magazine manually” Required tools Installing or relocating the rack mount kit or deskside kit for your library requires the following tool: v #2 Phillips screwdriver Replacing a defective cartridge magazine After your replacement cartridge magazine is received, complete the following steps to replace the defective cartridge magazine.
Figure 115. Cartridge magazine lock release access hole 2. Insert the end of a straightened paper clip, or similar object, into the lock release access hole. Gently push the lock mechanism to release the lock and eject the cartridge magazine. 3. If the I/O station is enabled, push the lock mechanism twice or push and hold the lock mechanism until the cartridge is withdrawn far enough to clear the I/O station lock. 4. Remove the cartridge magazine from the front of the library.
Appendix A. Error codes “Library error codes” “Drive error codes” on page 131 “Web User Interface error messages” on page 131 “Trap definitions (types)” on page 134 When an error occurs during operation of the library, the library stops the current operation and displays an error code on the Operator Panel. Unless otherwise noted, try to resolve the problem by cycling power to the library and retrying the last operation.
Table 21. Library error codes (continued) Code (H) Description Panel Indication Action Required 1. Observe LEDs. See “Interpreting front panel LEDs” on page 113. 2. Confirm the DHCP server settings. 0010 Information acquisition from the DHCP server failed. 3. Reseat all cables. See “Reseating cables” on page 114. - 4. Cycle the power supply and try again. v If the problem is corrected, run Library Verify before normal library operations resume.
Table 21. Library error codes (continued) Code (H) Description Panel Indication Action Required 1. Reseat all cables. See “Reseating cables” on page 114. 2. Cycle the power supply and try again. 002B Commands to the encryption capable drive over the retry limit. - v If the problem is corrected, run Library Verify before normal library operations resume. v If the problem persists, see “Contacting Dell technical support” on page 117. LDI I/F error. 002C Cycle the power supply and try again.
Table 21. Library error codes (continued) Code (H) Description Panel Indication 0053 Response acknowledge error received from bar code reader. Suspect the bar code reader cable connection. 0056 Receive data checksum error received from bar code reader. Suspect the bar code reader cable connection. CHK 0056 0057 Invalid data received from bar code reader. Suspect the bar code reader cable connection. CHK 0057 0058 A bar code reader read-error detected.
Table 21. Library error codes (continued) Code (H) Description Panel Indication 0071 Calibration failed due to an empty magazine. Suspect the magazine set sensor. CHK 0071 0072 Calibration measurement invalid data error. Suspect the centering sensor, X motor, or P motor. CHK 0072 0074 GET, centering check, or bar code reader read operation failed because the accessor contains media. Suspect the centering sensor. CHK 0074 0075 PUT operation failed because the accessor contains no media.
Table 21. Library error codes (continued) Code (H) Description Panel Indication Action Required CHK 0080 1. Check the accessor locking screw and remove it if it is installed. See “Removing the accessor locking screw” on page 28. X movement error #1. 0080 During X movement, the target stop position's origin sensor error detected. Suspect the X origin sensor or X motor. 2. Cycle the power supply and try again. v If the problem is corrected, run Library Verify before normal library operations resume.
Table 21. Library error codes (continued) Code (H) 00B1 00B2 Description No media is contained in the specified cell (Cell Empty). Suspect the centering sensor, X motor, or P motor. Media detected in the accessor at completion of centering check operation. Suspect the centering sensor. Panel Indication Action Required Cycle the power supply and try again. CHK 00B1 v If the problem is corrected, run Library Verify before normal library operations resume.
Table 21. Library error codes (continued) Code (H) Description Panel Indication Action Required 1. Confirm that the magazine is closed. 00C0 accessor operation disabled because a cartridge magazine was removed. Suspect the magazine set sensor. 2. Cycle the power supply and try again. CHK 00C0 v If the problem is corrected, run Library Verify before normal library operations resume. v If the problem persists, see “Contacting Dell technical support” on page 117. Centering calibration error #1.
Table 21. Library error codes (continued) Code (H) 00DD Description An error detected during bar code reader firmware check. Suspect the bar code reader cable connection. Panel Indication Action Required 1. Initiate an inventory. See “Conducting a library inventory” on page 58 (Operator Panel) or “Conducting a library inventory” on page 73 (Web User Interface). CHK 00DD 2. Cycle the power supply and try again. v If the problem is corrected, run Library Verify before normal library operations resume.
Table 21. Library error codes (continued) Code (H) Description Panel Indication Sensor error #2. 00F1 Accessor encoder sensor A error detected during blink check. Suspect the accessor encoder sensor A. Cycle the power supply and try again. CHK 00F1 X encoder sensor error detected during blink check. Suspect the X encoder sensor. CHK 00F2 Sensor error #4. 00F3 Magazine sensor error detected during blink check. Suspect the magazine sensor. CHK 00F3 Sensor error #5.
Drive error codes Table 22. Drive error codes Code (H) Description Panel indication 0200 Invalid data sent to drive. CHK 0200 NAK detected. 0201 Timeout error occurred while drive is waiting for response. CHK 0201 0203 Drive disconnected. CHK 0203 0205 Drive busy. CHK 0205 0206 Command could not be executed because drive is not mounted. CHK 0206 020E Drive error detected. CHK 020E 020F Unsupported drive detected.
Table 23. Web user error messages (continued) Title Parameter Error Command Error Message Issuing Panel Login failure. Login Unsupported update file. Firmware Update Invalid parameter found in [***]. Configure Library Please input parameter of [***]. Configure Library Password parameter error. User Access User name parameter error. User Access Not enough role. User Access A user name unmatched. User Access A user is already existing. User Access Users full.
Table 23. Web user error messages (continued) Title Cleaning Command Error I/O Error Network Error Message Issuing Panel Illegal medium. Clean Drive Source element empty. Clean Drive Destination element full. Clean Drive Drive failure. Clean Drive Prevent medium removal. Clean Drive During import/export element access. Clean Drive Gap detected. Clean Drive Not loaded. Clean Drive Expired medium. Clean Drive Write protect error. Clean Drive Cleaning execution failure: [****].
Trap definitions (types) The TL1000 library supports the following types of SNMP traps. Table 24.
Appendix B. TapeAlert flags “TapeAlert flags supported by the library” “TapeAlert flags supported by the Ultrium tape drive” on page 137 Additional information is provided to the reader about the tape library and tape drive. All error code and diagnostic information cannot be accessed from the Operator Panel of the library. The Operator Panel will, however, display other library error codes and drive error codes when problems occur.
Table 25. TapeAlert flags supported by the library (continued) Flag Number 06 Flag Name Library Interface Description Action Required The library identified an interface fault. 1. Check all cables and cable connections. Preventive maintenance of the library is required. Consult the library user's manual for device-specific preventive maintenance tasks. Type1 C 2. Restart the operation. 3. If the problem persists, see “Contacting Dell technical support” on page 117.
Table 25. TapeAlert flags supported by the library (continued) Flag Number 1 Flag Name Description Type1 Action Required 23 Library Scan Retry There is a potential problem with the bar code label of the scanner hardware in the library mechanism. No action is required. W 28 Power Supply PSU failure inside the library subsystem. The power supply failed inside the library. See “Contacting Dell technical support” on page 117. W C = Critical: Needs immediate action.
Table 26. TapeAlert flags supported by the Ultrium tape drive (continued) Flag Number 138 Flag Name Description Set when a cleaning tape is loaded into the drive. Action Required 11 Cleaning media No action that is required. Status only. 12 Unsupported format Set when a non-supported cartridge type is loaded into the drive or when the cartridge format was corrupted. Replace the invalid cartridge with a supported tape cartridge.
Table 26. TapeAlert flags supported by the Ultrium tape drive (continued) Flag Number Flag Name Description Action Required 34 Download fail Set when an FMR image is unsuccessfully downloaded to the tape drive via the SAS interface. Check the FMR image is correct. If necessary, download the correct FMR image. 36 Drive temperature Set when the drive temperature sensor indicates that the drive's temperature exceeds the recommended temperature of the library.
Table 26. TapeAlert flags supported by the Ultrium tape drive (continued) Flag Number 56 Flag Name Unload failure Description Action Required Set when a drive hardware error 1. prevents the tape cartridge from being unloaded from the tape drive, or when the tape cartridge is 2. stuck in the drive. Unload the cartridge from the drive with the Operator Panel or the Web User Interface. Try a power cycle of the entire library.
Appendix C. Sense data “Sense Key definitions” “Library sense data” “Tape drive sense data” on page 143 Sense Key definitions Table 27.
Table 28.
Tape drive sense data Table 29. Ultrium Tape drive sense data Byte 0 Bit Address or Name 7 6 5 4 Valid Address Bit 2 1 Segment Number x'00' Filemark EOM ILI Reserved (End of medium) (Incorrect length indicator Sense Key See “Sense Key definitions” on page 141.
Table 29.
Table 30. Ultrium Tape drive sense data - Bytes 12 and 13 (continued) Byte 12 ASC Byte 13 ASCQ Description 04 02 Initializing Command Required - A cartridge is present in the drive, but is not logically loaded. A Load command is required. 04 03 Manual Intervention Required - A cartridge is present in the drive but could not be loaded or unloaded without manual intervention. 0C 00 Write Error - A Write operation has failed. This is probably due to bad media, but may be hardware related.
Table 30. Ultrium Tape drive sense data - Bytes 12 and 13 (continued) Byte 12 ASC Byte 13 ASCQ Description 30 0D Medium Error - WORM integrity check. The drive rejected a Read or Write operation because the cartridge is a suspicious WORM cartridge. 31 00 Media format corrupted - Data could not be read because the format on tape is not valid, but is a known format. A failure occurred attempting to write the FID.
Table 30. Ultrium Tape drive sense data - Bytes 12 and 13 (continued) Byte 12 ASC Byte 13 ASCQ Description Sense Key 0 (No Sense) EE 13 Encryption - Key Translate EF 13 Encryption - Key Translate EKM Sense Key 3 (Medium Error) 30 02 Encryption - Encryption feature is not enabled so format/processing is not supported.
Table 30.
3. The File Mark flag (Byte 2, bit 7) is set if a Space, Read, or Verify command did not complete because a file mark was read. 4. The End of Media (EOM) flag (Byte 2, bit 6) is set if a Write or Write File Marks command completed in the early warning area. Spacing into BOM also causes this flag to be set. It is also set on an attempt to read or space past EOD, or if an attempt is made to space into Beginning of Media. 5.
150 Dell PowerVault TL1000 Tape Autoloader: User's Guide
Appendix D. Library Configuration Form Make a copy of this form, fill it out as you are installing and configuring your library. Update the form each time changes are made to the library. The information that is contained on this form is important, and helpful if a call to Dell service is necessary. Store this form in a secure location.
NTP Date/Time Server NTP Server IP address Time Zone Auto Adjustment by PC SMTP (Mail) Server SMTP Server Address Sender Address Subject Mail to 01 Mail to 02 Mail to 03 Mail to 04 Mail Event Level SNMP Server Community Name Location Contact Trap to 01 Trap to 02 Trap to 03 Trap to 04 User 1 User 2 User 3 User 4 Trap Event Level Library and Drive Firmware Type of Firmware Current Firmware Level Library Drive Users Accounts The Administrator (admin) password is listed in the Table 31 table.
Table 31. User Accounts (continued) User name Access Level Password Support Notification User name Password Appendix D.
154 Dell PowerVault TL1000 Tape Autoloader: User's Guide
Appendix E. Accessibility Accessibility features help a user with a physical disability, such as restricted mobility or limited vision, successfully use the HTML version of the customer documentation. Features These are the major accessibility features for the HTML version of the Dell PowerVault TL1000 Tape Autoloader User's Guide. v You can use screen-reader software and a digital speech synthesizer to hear what is displayed on the screen. The following screen readers are tested: WebKing and Window-Eyes.
156 Dell PowerVault TL1000 Tape Autoloader: User's Guide
Glossary This glossary defines the special terms, abbreviations, and acronyms that are used in this publication. If you do not find the term that you are looking for, refer to the index or to the Dictionary of Computing, 1994. Numbers 2:1 compression The relationship between the quantity of data that can be stored with compression as compared to the quantity of data that can be stored without compression.
archive To collect and store files in a designated place. ASCII American National Standard Code for Information Interchange. A 7 bit coded character set (8 bits including parity check) that consists of control characters and graphic characters. assigning a device The establishing of the relationship of a device to a running task, process, job, or program. assignment The naming of a specific device to perform a function.
bus A facility for transferring data between several devices that are located between two end points, only one device able to transmit at a specified moment. byte A string that consists of some bits (usually 8) that are treated as a unit and represent a character. A fundamental data unit. C CA certification In cryptography, a certificate from a certificate authority (CA). capacity The amount of data that can be contained on storage media and expressed in bytes of data.
control path drive A drive that communicates messages from the host computer to the library in which the drive is installed. cookie A packet of data that is exchanged between the library and a web browser to track configuration. CP Circuit protector. CPF Control Path Failover. CRU Customer Replaceable Unit. CSA Canadian Standards Association. ctrl Control. CU Control unit. D danger (notice) A word to call attention to possible lethal harm to people. Contrast with attention and caution.
device driver A file that contains the code that is needed to use an attached device. DHCPv6 The Dynamic Host Configuration Protocol for IPv6. Although IPv6's stateless address autoconfiguration removes the primary motivation for DHCP in IPv4, DHCPv6 can still be used to statefully assign addresses if the network administrator wants more control over addressing. DH group Diffie-Hellman group. DIAG Diagnostic section of maintenance information manual. differential See High Voltage Differential (HVD).
EEB Ethernet Expansion Blade EEPROM Electrically erasable programmable read-only memory. EIA Electronics Industries Association. EIA unit A unit of measure, which is established by the Electronic Industries Association, equal to 44.45 millimeters (1.75 inches). eject To remove or force out from within. EKM Encryption Key Manager. electronic mail Correspondence in the form of messages that are transmitted between user terminals over a computer network. email See electronic mail.
fiducial A target that is used for teaching a physical location to a robot. field replaceable unit (FRU) An assembly that is replaced in its entirety when any one of its components fails. file A named set of records that are stored or processed as a unit. Also referred to as a data set. file protection The processes and procedures that are established in an information system that are designed to inhibit unauthorized access to, contamination of, or deletion of a file.
Gigabit Interface Converter (GBIC) Converts copper interface to optic interface. gnd Ground. H HBA Host Bus Adapter. HD Slot Technology High-density (HD) slot technology. Allows multiple cartridges to be stored in a tiered architecture. hertz (Hz) Unit of frequency. 1 hertz equals one cycle per second. hex Hexadecimal. High Voltage Differential (HVD) A logic signaling system that enables data communication between a supported host and the library.
Internet Protocol Version 4 (IPv4) See IPv4. Internet Protocol Version 6 (IPv6) See IPv6. interposer The part that is used to convert a 68-pin connector to a 50-pin D-shell connector. intervention required Manual action is needed. INTRO Introduction. I/O Input/output. I/O station Cartridge location that is dedicated for the insertion of cartridges into and the removal of cartridges from the library. IOP Input/output processor. IP Internet Protocol.
See liquid crystal display. LCD LDAP Lightweight Directory Access Protocol. This allows the library to use login and password information that is stored on a server to grant access to the library functionality. LDAPS Secure LDAP over SSL. LDI Library Drive Interface. LED Light-emitting diode. library certification In cryptography, a certificate that is provided by the library. library-managed encryption Tape encryption that is controlled by the tape library.
MB Megabyte (expressed as data rate in MB/s or MB/second). media capacity The amount of data that can be contained on a storage medium, expressed in bytes of data. media-type identifier Pertaining to the bar code on the bar code label of the Ultrium Tape Cartridge, a 2-character code, L1, that represents information about the cartridge. L identifies the cartridge as one that can be read by devices that incorporate LTO technology; 1 indicates that it is the first generation of its type.
router or firewall. Most systems that use NAT do so to enable multiple hosts on a private network to access the Internet over a single public IP address. NEMA National Electrical Manufacturers Association. node In a network, a point at which one or more functional units connect channels or data circuits. NTP Network Time Protocol. This protocol allows the library to set its internal date and time that is based on the date and time of a server. NVS Nonvolatile storage.
port A physical connection for communication between the 3590 and the host processor. The 3590 has 2 SCSI ports. Portable Document Format (PDF) A standard that is specified by Adobe Systems, Incorporated, for the electronic distribution of documents. PDF files are compact, can be distributed globally (by way of email, the web, intranets, or CD-ROM), and can be viewed with the Acrobat Reader, which is software from Adobe Systems that can be downloaded at no cost from the Adobe Systems home page.
robot Picker. robotics Picker assembly. root CA certification In cryptography, a root certificate from a certificate authority (CA). RPQ Request for price quotation. RSA key Encryption key type. R/W read/write. S s Seconds of time. SAC Service Action Code. Code that is developed to indicate possible FRU or FRUs to replace to repair the hardware. SAN Storage area network. SAS Serial Attached SCSI. A computer bus technology and serial communication protocol for direct attached storage devices.
Small Computer Systems Interface (SCSI) A standard that is used by computer manufacturers for attaching peripheral devices (such as tape drives, hard disks, CD-ROM players, printers, and scanners) to computers (servers). Pronounced “scuzzy”. Variations of the SCSI interface provide for faster data transmission rates than standard serial and parallel ports (up to 320 megabytes per second). The variations include: v Fast/Wide SCSI: Uses a 16-bit bus, and supports data rates of up to 20 MBps.
START Start maintenance. StartTLS Secure LDAP communication that uses TLS. Storage Management Initiative Specification (SMI-S) A storage standard that is developed and maintained by the Storage Networking Industry Association (SNIA). It is also ratified as an ISO standard. The main objective of SMI-S is to enable broad interoperable management of heterogeneous storage vendor systems.
Ultrium Tape Drive Located within the library, a data-storage device that controls the movement of the magnetic tape in an LTO Ultrium Tape Cartridge. The drive houses the mechanism (drive head) that reads and writes data to the tape. unload Prepare the tape cartridge for removal from the drive. utilities Utility programs. utility programs A computer program in general support of the processes of a computer; for instance, a diagnostic program. uv Under voltage. V VOLSER Volume serial number.
174 Dell PowerVault TL1000 Tape Autoloader: User's Guide
Index A access mode library configuration 34 accessibility keyboard 155 repeat rate of up and down buttons 155 shortcut keys 155 accessor 95 accessor locking screw removing 28 Accessor locking screw 4 accessor statistics, viewing 95 acclimation 22 account types 16 Acoustical specifications 9 active slots 34, 48, 60 address 37 administrator 74 application managed encryption application managed encryption (AME) 38 Attention LED 13 authentication 41, 85 auto cleaning 34, 48 autoload 34, 48 cleaning 58 cleanin
library (continued) powering down 59 preparing to ship 59 rebooting 59 Library 49 library access mode 34 library and drives, resetting 93 Library configuration save/restore 46 Library Configuration Form 151 library depth 9 library dimensions 9 library in rack 22 library inventory 73 library managed encryption 81 library managed encryption (LME) 38 library map 68 library mode 61 library settings 61 Library settings configuration 48 library state 73 library verify 65 Library verify diagnostics 51 library veri
U Ultrium tape drives 7 unloading 57 unloading drive 72 unlock 73 unlock user account 64 unlocking 57 unlocking the cartridge magazine 73 updating library and drive firmware 93 user 74 user access, managing 74 user accounts 74 User accounts configuration 43 user interfaces 13 user privileges 16 user roles 74 V verifying library 51 viewing accessor statistics 95 viewing communication information viewing library logs 91 viewing settings 68 viewing Web GUI 64 voltage 9 55 W Web User Interface 13, 16, 53, 67
178 Dell PowerVault TL1000 Tape Autoloader: User's Guide
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