A5_bk0.book Page 1 Monday, January 18, 2010 7:33 PM Dell™ PowerVault™ MD Storage Arrays Management Pack Suite Version 4.
A5_bk0.book Page 2 Monday, January 18, 2010 7:33 PM Notes and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. ____________________ Information in this document is subject to change without notice. © 2010 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
A5_bk0.book Page 3 Monday, January 18, 2010 7:33 PM Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . Accessing the Management Pack and Documentation . . . . . . . . . . . . . . . . . . . . . . . What is New in Dell MD Storage Arrays Management Pack Suite? . . . . . . . . . . . . . . . . . Understanding Dell MD Storage Arrays Management Pack Suite . . . . . . . . 10 10 . . . . 10 . . . . . . . . . . . 12 . . . . . . . . . . . . .
A5_bk0.book Page 4 Monday, January 18, 2010 7:33 PM Managed System Requirements . . . . . . . . . . . . . 16 Configuring Management Server Action Account with Normal User Privileges . . . . . . . . . . . . 16 Importing the MD Storage Array Management Pack into SCOM . . . . . . . . . . . . . . . . . . . . . . . . 16 . . . . 16 . . . . . . . . . 17 Pre-Import Tasks for the MD Storage Array Management Pack . . . . . . . . . . . . . Importing the Management Pack .
A5_bk0.book Page 5 Monday, January 18, 2010 7:33 PM Customizing the MD Storage Array Management Pack . . . . . . . . . Unit Monitors . . . . . . . . . . . . 28 . . . . . . . . . . . . . . . . . . . 28 . . . . . . . . . . . . . . . . . 30 . . . . . . . . . . . . . . . . . . . . . . . . 31 . . . . . . . . . . . . . . . . . . . . . . . . . 33 Object Discoveries Rules A Appendix Known Issues in Microsoft System Center Operations Manager (SCOM) 2007 SP1/ System Center Essentials (SCE) 2007 SP1 .
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A5_bk0.book Page 7 Monday, January 18, 2010 7:33 PM Introduction This document is intended for system administrators who use the Dell™ MD Storage Arrays Management Pack Suite Version 4.0 to manage and monitor the Dell PowerVault™ MD3000, MD3000i, and PowerVault MD1000 storage arrays that are daisy-chained to MD3000/MD3000i storage arrays.
A5_bk0.book Page 8 Monday, January 18, 2010 7:33 PM Accessing the Management Pack and Documentation The management pack, two utilities, readme files, and this guide are packaged in the self-extracting executable Dell_MD_StorageArray_Management_Pack_Suite_v4.0_A00.exe file. You can download the .exe from the Dell Support website at support.dell.com. The Dell MD Storage Arrays Management Pack Suite Version 4.0 consists of the following: • Dell.Connections.HardwareLibrary.mp • Dell.Storage.MDStorageArray.
A5_bk0.book Page 9 Monday, January 18, 2010 7:33 PM What is New in Dell MD Storage Arrays Management Pack Suite? • The management pack now refers to the common base folder utility Dell.Connections.HardwareLibrary.mp. For more information, see "Understanding Dell MD Storage Arrays Management Pack Suite". • The MD Storage Array Management Pack discovers and manages storage arrays using IPv6 addresses with firmware versions that support IPv6 addresses.
A5_bk0.book Page 10 Monday, January 18, 2010 7:33 PM Understanding Dell MD Storage Arrays Management Pack Suite Dell Hardware Group Definition The base folder utility, Dell.Connections.HardwareLibrary.mp, defines the Dell hardware group. The Dell MD Storage Array management pack and other Dell management packs refer to this base folder utility to group all their corresponding objects, and display the health status of Dell devices under the global Dell Hardware group.
A5_bk0.book Page 11 Monday, January 18, 2010 7:33 PM Figure 1-1.
A5_bk0.book Page 12 Monday, January 18, 2010 7:33 PM Supported Dell MD Storage Arrays The Dell MD Storage Management Pack Suite Version 4.0 supports Dell PowerVault MD3000/MD3000i storage arrays and PowerVault MD1000 storage arrays daisy-chained to MD3000/MD3000i storage arrays. Supported Operating Systems For the Management Station For the list of supported operating systems for the Management Station for SCOM/SCE, see the Microsoft website at http://technet.microsoft.com/hiin/library/bb309428(en-us).
A5_bk0.book Page 13 Monday, January 18, 2010 7:33 PM Other Documents You May Need Besides this guide, you can find the following guides on the Systems Management and Systems documentation pages on the Dell Support website at support.dell.com/manuals: • The Dell PowerVault MD3000 and MD3000i Array Tuning Best Practices guides MD3000 and MD3000i customers through the advanced processes behind tuning their storage array to best suit their individual needs.
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A5_bk0.book Page 15 Monday, January 18, 2010 7:33 PM Getting Started Management Station Requirements Generic Requirements • To discover Dell™ PowerVault™ MD3000/ MD3000i storage arrays and PowerVault MD1000 storage arrays daisy-chained to MD3000/MD3000i, the Array Bridge Broker (ABB) is a prerequisite on the management server. • Extract the contents of the Dell_MDStorageArray_ABB.exe to the default location C:\Dell_MDStorageArray_ABB.
A5_bk0.book Page 16 Monday, January 18, 2010 7:33 PM Managed System Requirements Install the Modular Disk Storage Manager (MDSM) Client on the system that hosts the PowerVault MD3000/MD3000i storage arrays to discover the Dell storage device through in-band. Download the latest resource CD from the Dell Support website at support.us.dell.com/support/downloads/format.aspx?releaseid=R242364.
A5_bk0.book Page 17 Monday, January 18, 2010 7:33 PM 3 Extract the self-extracting executable Dell_MDStorageArray_ABB.exe to the default location C:\Dell_MDStorageArray_ABB\. NOTE: If you do not place the ABB files in the default location, then SCOM generates a warning alert that is listed under Active Alerts and the MD Storage Array Alerts in the Monitoring pane. The warning alert displays the following message: "DELL MD array file not found on the specific location".
A5_bk0.book Page 18 Monday, January 18, 2010 7:33 PM 5 Type or browse to the management pack location, Select the Management Pack you want to import and click Open. The Import Management Packs screen is displayed with the selected management pack displayed in the Import List. 6 Click Install to complete the task. Microsoft Guidelines for Performance and Scalability for SCOM For optimal performance, deploy the Dell MD Storage Array Management Pack Suite version 4.0 on a dedicated management station.
A5_bk0.book Page 19 Monday, January 18, 2010 7:33 PM Deleting the Management Pack Delete the MD Storage Array Management Pack before deleting base folder utility. To delete the management pack: 1 Select Administration →Management Packs in the SCOM Operations Console. 2 Select the MD Storage Array Management Pack from the Management Packs pane. 3 Right-click the selected management pack and click Delete. After deleting the management pack, it is recommended that you relaunch the SCOM Console.
A5_bk0.book Page 20 Monday, January 18, 2010 7:33 PM Security Consideration for Dell Discovery Utility When you run Dell Discovery utility for first time on any system, to discover the MD storage arrays, there is a delay of 40-45 seconds to launch the utility if the system does not have access to the internet. This problem occurs because a .NET Framework 2.0 managed assembly that has an Authenticode signature takes longer than usual to load. The signature is always verified when the .NET Framework 2.
A5_bk0.book Page 21 Monday, January 18, 2010 7:33 PM Dell™ MD Storage Arrays Management Pack Suite Operations Overview This chapter describes the various operations that you can perform on Microsoft® Systems Center Operations Manager (SCOM) or Systems Center Essentials (SCE) using the Dell MD Storage Arrays Management Pack Suite version 4.0.
A5_bk0.book Page 22 Monday, January 18, 2010 7:33 PM Discovery To discover PowerVault MD3000/MD3000i storage arrays in the network, an important pre-requisite is the IP listing file that contains the IP addresses of the PowerVault MD3000/MD3000i storage arrays. The default IP listing file, Dell_MDStorageArray_ip.cfg is available on the management station where you extracted the Array Bridge Broker (ABB) files, and the Dell Discovery utility.
A5_bk0.book Page 23 Monday, January 18, 2010 7:33 PM Monitoring With the MD Storage Array Management Pack you can work with the following views: Alerts View The Alerts view displays alerts for the events received from the PowerVault MD3000/MD3000i storage arrays that you are monitoring. To view the alerts for the systems you are monitoring: 1 In the Operations Console, click Monitoring. 2 In the Monitoring pane on the left side, navigate to the Dell folder to display the different views.
A5_bk0.book Page 24 Monday, January 18, 2010 7:33 PM Diagram View The Diagram view offers a hierarchical and graphical representation of all PowerVault MD3000/MD3000i Storage Arrays on your network that SCOM manages. The Diagram view of the MD storage arrays displays realistic icons for the various components modeled by the MD Storage Array management pack.
A5_bk0.book Page 25 Monday, January 18, 2010 7:33 PM To access the Complete Diagram View: 1 In the Operations Console, click Monitoring. 2 In the Monitoring pane on the left side, navigate to the Dell folder to display the different views. 3 Click Diagram View→Complete Diagram View. Select a component in the diagram to view its details in the Detail View pane.
A5_bk0.book Page 26 Monday, January 18, 2010 7:33 PM You can also view the health status and event processing for the storage devices. To access the MD Storage Array Diagram: 1 In the Operations Console, click Monitoring. 2 In the Monitoring pane on the left side, navigate to the Dell folder and click the folder to display the different views. 3 Click Dell Storage Array →Diagram View →MD Storage Array Diagram. 4 Select a component in the diagram to view its details in the Detail View pane.
A5_bk0.book Page 27 Monday, January 18, 2010 7:33 PM State View The State View displays the status of each Dell device managed by SCOM or SCE on your network. The MD Storage Management Pack provides a list of severity level indicators to help you monitor the health of your Dell MD storage arrays on the network. To access the State View: 1 In the Operations Console, click Monitoring. 2 In the Monitoring pane on the left side, navigate to the Dell folder and click the folder to display the different views.
A5_bk0.book Page 28 Monday, January 18, 2010 7:33 PM Customizing the MD Storage Array Management Pack Unit Monitors You can customize the following parameters of the MD Storage Array Management Pack unit monitors by using overrides: • Enabled: Allows you to enable or disable monitors. You can choose the Override Setting to be True or False. The default setting is True.
A5_bk0.book Page 29 Monday, January 18, 2010 7:33 PM Table 3-2. Dell Monitors - MD Storage Arrays (continued) Groups Unit Monitor Name Description MD Storage Array Fans Dell MD Array Fans Status(Periodic) Unit Monitor for MD 4200 seconds Storage Array Fans: (70 minutes) Indicates the health of the storage array’s fan.
A5_bk0.book Page 30 Monday, January 18, 2010 7:33 PM Object Discoveries You can customize the following MD Storage Array Management Pack discovery parameters, using overrides: • Enabled: Allows you to enable or disable discoveries. You can choose the Override Setting to be True or False. • IntervalSeconds: The frequency (in seconds) with which the Dell Management Pack discovers the component instance and attributes of your Dell device. The default value for this attribute is 86400 seconds (24 hours).
A5_bk0.book Page 31 Monday, January 18, 2010 7:33 PM Rules Dell Systems Event Processing Rules The MD Storage Array Management Pack processes rules from Storage Array events. Storage Array All critical events from the Storage Array are processed from a single event processing rule. The rule populates the events to the Windows® Operations Manager event log. There are separate rules that poll the events in the Windows event log and display the alerts accordingly.
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A5_bk0.book Page 33 Monday, January 18, 2010 7:33 PM Appendix Known Issues in Microsoft System Center Operations Manager (SCOM) 2007 SP1/System Center Essentials (SCE) 2007 SP1 1 The Dell Management Pack Diagram Views displays a blank screen intermittently. The actual diagram view will not come up even after refreshing the screen several times. 2 Dell alerts are not sorted according to their age Check the registry on the managed system that has this problem.
A5_bk0.book Page 34 Monday, January 18, 2010 7:33 PM 3 Under certain conditions, the following error messages are displayed on the Operations Console of the management station: • MonitoringHost.exe Handle Count Threshold Alert Message (Management Server) • MonitoringHost.exe Private Bytes Threshold Alert Message (Management Server) To resolve this issue, see the Microsoft KB968760 available on the Microsoft support site at support.microsoft.com.
A5_bk0.book Page 35 Monday, January 18, 2010 7:33 PM 3 When you upgrade an Operations Manager agent system from Windows Server 2003 to Windows Server 2008, the Health Service does not start on the computer. This issue occurs because the upgrade removes the certificate store in which the Health Service includes its certificate for secure storage data encryption.
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