Manual
Troubleshooting Your Enclosure 49
Action
CAUTION: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1
If available, run the appropriate diagnostic test from Server Administrator.
2
Locate the malfunctioning fan.
3
Ensure that the faulty power supply/cooling fan module is properly
connected to the
enclosure
midplane.
4
If the problem persists, see "Getting Help" on page 53.
Troubleshooting Physical Disks
CAUTION: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
NOTICE: This procedure can destroy data stored on the physical disk. Before you
continue, back up all files on the disk.
Problem
• A single
physical disk
is not seen in the PERC 6/E Ctrl-R BIOS utility or
Server Administrator Storage Management Service.
Action
1
Remove the
physical disk
from the enclosure. See "Removing and
Installing Physical Disks" on page 28.
2
Inspect the
physical disk
and midplane connectors for obvious damage.
3
Re-install the
physical disk
in its original bay. See "Removing and
Installing Physical Disks" on page 28.
4
Reboot the host server.
If the problem persists, see "Getting Help" on page 53.