Deployment Guide

66 Troubleshooting Tools
One of the nodes takes
a long time to join the
cluster.
OR
One of the nodes fail
to join the cluster.
The node-to-node
network has failed due to
a cabling or hardware
failure.
Check the network cabling.
Ensure that the node-to-node
interconnection and the public
network are connected to the
correct NICs.
Long delays in node-to-
node communications
may be normal.
Verify that the nodes can
communicate with each other by
running the ping command from
each node to the other node. Try
both the host name and
IP address when using the ping
command.
One or more nodes may
have the Internet
Connection Firewall
enabled, blocking Remote
Procedure Call (RPC)
communications between
the nodes.
Configure the Internet
Connection Firewall to allow
communications that are
required by the Microsoft
®
Cluster Service (MSCS) and the
clustered applications or services.
See Microsoft Knowledge Base
article KB883398 at the
Microsoft Support website at
support.microsoft.com for more
information.
Table A-1. General Cluster Troubleshooting (continued)
Problem Probable Cause Corrective Action
book.book Page 66 Tuesday, April 15, 2008 12:30 PM