Users Guide

Storage Array 21
Storage Array Support Data
Aggregated support data can be generated for a storage array to aid in remote
troubleshooting and issue analysis. To generate the support data report:
1
Click the Support tab, then click Gather Support Information .
2 Click Browse to display the Collect All Support Data dialog box.
3 In the Save in drop-down box, navigate to the location where you want the
report saved.
4 Type a meaningful name in the File name text box and click Save .
5 Click Start .
A compressed (zip) file containing support data is saved to the location of
your choice.
Setting a Password
You can configure each storage array with a password to protect it from
unauthorized access. MD Storage Manager asks for this password when an
attempt is made to change the storage array configuration, such as when a
virtual disk is created or deleted. View operations do not require a password.
To set, change, or remove a password for a storage array:
1
Click the Tools tab, then click Set or Change Password .
Text boxes for the current password, the new password, and new password
confirmation are displayed.
2 To enter a new password:
• Leave the
Current password text box blank.
• Enter the new password in the
New password and Confirm new
password
text boxes.
To change a password:
• Enter the current password in the
Current password text box.
• Enter the new password in the
New password and Confirm new
password text boxes.