Concept Guide

Dell provides several online and telephone-based support and service options. Availability varies by

country and product, and some services may not be available in your area. To contact Dell for sales,

technical support, or customer service issues:

1. Go to dell.com/support.

2. Select your support category.

3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the

page.

4. Select the appropriate service or support link based on your need.

Locating your system Service Tag

Your system is identified by a unique Express Service Code and Service Tag number. The Express Service

Code and Service Tag are found on the front of a physical DR Series system by pulling out the

information tag. This can also be found on the support tab in the GUI. This information is used by Dell to

route support calls to the appropriate personnel.