Owners Manual

Opening the RAID Controller Module .........................................................................................................................23
Closing the RAID Controller Module............................................................................................................................23
RAID Controller Module Backup Battery Unit ................................................................................................................ 24
Removing the RAID Controller Module Backup Battery Unit ................................................................................. 24
Installing the RAID Controller Module Backup Battery Unit.....................................................................................24
Power Supply/Cooling Fan Module.................................................................................................................................. 25
Removing a Power Supply/Cooling Fan Module.......................................................................................................25
Installing a Power Supply/Cooling Fan Module......................................................................................................... 25
Control Panel........................................................................................................................................................................26
Removing the Control Panel........................................................................................................................................ 26
Installing the Control Panel...........................................................................................................................................27
Backplane............................................................................................................................................................................. 28
Removing the Backplane.............................................................................................................................................. 28
Installing the Backplane................................................................................................................................................ 29
Chapter 4: Troubleshooting Your System........................................................................................ 30
Troubleshooting Storage Array Startup Failure...............................................................................................................30
Troubleshooting Loss of Communication.........................................................................................................................30
Troubleshooting an SFP Transceiver................................................................................................................................30
Troubleshooting External Connections.............................................................................................................................32
Troubleshooting Power Supply/Cooling Fan Modules................................................................................................... 32
Troubleshooting Array Cooling Problems......................................................................................................................... 32
Troubleshooting Expansion Enclosure Management Modules...................................................................................... 33
If EMM Status LED is Blinking Amber (5 Times per Sequence) ............................................................................ 33
If the EMM Status LED is Solid or Blinking Amber (2 or 4 Times per Sequence).................................................33
If the Link Status LEDs are not Green........................................................................................................................33
Troubleshooting RAID Controller Modules.......................................................................................................................33
If the Array Status LED is Solid or Blinking Amber....................................................................................................34
If Both LEDs for any Given FC IN Port are Unlit....................................................................................................... 34
Troubleshooting Physical Disks..........................................................................................................................................34
Troubleshooting Array and Expansion Enclosure Connections..................................................................................... 34
Troubleshooting a Wet System......................................................................................................................................... 35
Troubleshooting a Damaged System................................................................................................................................35
Controller Failure Conditions..............................................................................................................................................36
Critical Conditions..........................................................................................................................................................36
Noncritical Conditions................................................................................................................................................... 36
Invalid Storage Array.....................................................................................................................................................36
ECC Errors......................................................................................................................................................................36
PCI Errors........................................................................................................................................................................37
Chapter 5: Technical Specifications................................................................................................38
Chapter 6: Getting help..................................................................................................................41
Locating your system Service Tag.....................................................................................................................................41
Contacting Dell..................................................................................................................................................................... 41
Documentation feedback.................................................................................................................................................... 41
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Contents