Owners Manual

Getting help
Topics:
• Locating your system Service Tag
• Contacting Dell
• Documentation feedback
Locating your system Service Tag
Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code and Service Tag are found
on the front of a physical DR Series system by pulling out the information tag. This can also be found on the support tab in the GUI. This
information is used by Dell to route support calls to the appropriate personnel.
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice,
packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services
may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1. Go to dell.com/support.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4. Select the appropriate service or support link based on your need.
Documentation feedback
Click the Feedback link in any of the Dell documentation pages, fill out the form, and click Submit to send your feedback.
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