User Manual

7
Troubleshooting and Miscellaneous Issues
This section contains common troubleshooting information and describes miscellaneous issues that might occur during
your installation.
Rescan During Failover Not Detecting Virtual Disk Mappings
Depending on the type of Fibre Channel cards and iSCSI configuration used in the ESX hosts, you might encounter errors
during the test failover stating that the datastore volumes cannot be located. If issuing a rescan all command from the
Storage Adapters view under the Configuration tab for the ESX host does detect the virtual disk mappings, modify the C:
\Program Files (x86)\VMware\VMware vCenter Site Recovery Manager\config\vmware-dr.xml file to execute two
rescans every time the recovery plan is executed by adding <hostRescanRepeatCnt>2</
hostRescanRepeatCnt>
within the <SanProvider> section.
Figure 24. Repeat Rescan Syntax
Removing The Snap-XXX- Prefix On Failed-Over Datastores
To restore the name of the datastores to their original name after a failover, modify the vmware-dr.xml file by locating
<fixRecoveredDatastoreNames>false</fixRecoveredDatastoreNames> and by changing false to
true.
NOTE: When changing XML configuration files, always remember to save the file before exiting.
Figure 25. Fix Datastore Names Syntax
Debugging SRA Errors
If you encounter an error indicating a problem with the SRA, review the latest vmware-dr-x.log file for indications of the
error condition. These logs are located under C:\ProgramData\VMware\VMware vCenter Site Recovery Manager\Logs.
Errors registered from the SRA have an [#x] (x denoting a number) at the beginning of the line.
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