Users Guide

Troubleshooting Guide 11
Deployment Issues
The PowerVault NAS
appliance software
provided cannot be
installed on the NAS
system.
The wrong NAS software
appliance has been
provided for the system.
Go to support.dell.com and
download the appropriate NAS
appliance software for the system.
Reinstallation error
message stays on
the LCD.
The last error message
remains on the LCD
until the operating
system is successfully
reinstalled.
To resolve this issue, change the
user defined string to the default
option or User Defined String.
Enter the BIOS and select the
Embedded Server Management
screen. Change the option to either
default or type a new string.
The display log
console displays a
wrong date.
The display log console
displays a wrong date
during the operating
system reinstallation
process.
This is a known issue and does not
affect the system.
Table 2. Deployment Issues
Issue Description Workaround / Solution
Default password. Unable to find the default
password of the system.
The default password for
your PowerVault storage
solution is Stor@ge!
Errors due to PERC
cards.
To resolve the issue, see the
PERC documentation at
support.dell.com/manuals.
Table 1. Installation Issues
(continued)
Issue Description Workaround / Solution
book.book Page 11 Monday, September 6, 2010 1:15 PM