Owner`s manual
Table Of Contents
- About Your System
- Accessing System Features During Startup
- Front-Panel Features and Indicators
- LCD Panel Features (Optional)
- Home Screen
- Setup Menu
- View Menu
- Hard Drive Status Indicators
- Back-Panel Features and Indicators
- Guidelines for Connecting Optional External Devices
- NIC Indicator Codes
- Power Indicator Codes
- Diagnostic Lights (Optional)
- LCD Status Messages (Optional)
- Solving Problems Described by LCD Status Messages (Optional)
- Removing LCD Status Messages (Optional)
- System Messages
- Warning Messages
- Diagnostics Messages
- Alert Messages
- Other Information You May Need
- Using the System Setup Program and UEFI Boot Manager
- Choosing the System Boot Mode
- Entering the System Setup Program
- Responding to Error Messages
- Using the System Setup Program Navigation Keys
- System Setup Options
- Main Screen
- Memory Settings Screen
- Processor Settings Screen
- SATA Settings Screen
- Boot Settings Screen
- Integrated Devices Screen
- PCI IRQ Assignments Screen
- Serial Communication Screen
- Embedded Server Management Screen (Optional)
- Power Management Screen
- System Security Screen
- Exit Screen
- Entering the UEFI Boot Manager
- Using the UEFI Boot Manager Navigation Keys
- UEFI Boot Manager Screen
- UEFI Boot Settings Screen
- System Utilities Screen
- System and Setup Password Features
- Using the System Password
- Using the Setup Password
- Embedded System Management
- Baseboard Management Controller Configuration
- Entering the BMC Setup Module
- iDRAC Configuration Utility
- Entering the iDRAC Configuration Utility
- Installing System Components
- Recommended Tools
- Inside the System
- Removing and Replacing the Optional Front Bezel
- Opening and Closing the System
- Opening the System
- Closing the System
- Hard Drives
- Removing a Drive Blank
- Installing a Drive Blank
- Removing a Hot-Swap Hard Drive
- Installing a Hot-Swap Hard Drive
- Removing a Hard Drive From a Hard-Drive Carrier
- Installing a Hard Drive Into a Hard-Drive Carrier
- Power Supplies
- Removing a Redundant Power Supply
- Installing a Redundant Power Supply
- Removing the Power Supply Blank
- Installing the Power Supply Blank
- Removing a Non-Redundant Power Supply
- Installing a Non-Redundant Power Supply
- Expansion Cards
- Expansion Card Installation Guidelines
- Installing an Expansion Card
- Removing an Expansion Card
- Integrated Storage Controller Card
- Removing the Integrated Storage Controller Card
- Installing the Integrated Storage Controller Card
- Expansion-Card Riser
- Removing an Expansion-Card Riser
- Replacing an Expansion-Card Riser
- Internal USB Memory Key
- System Board Shroud
- Removing the System Board Shroud
- Installing the System Board Shroud
- iDRAC6 Express Card (Optional)
- Installing an iDRAC6 Express Card
- Removing an iDRAC6 Express Card (Optional)
- iDRAC6 Enterprise Card (Optional)
- Installing an iDRAC6 Enterprise Card
- Removing an iDRAC6 Enterprise Card
- VFlash Media (Optional)
- Installing a VFlash Media Card
- Removing a VFlash Media Card
- Cooling Fans
- Removing a Cooling Fan
- Replacing a Cooling Fan
- Optical Drive
- Removing an Optical Drive
- Installing an Optical Drive
- RAID Battery (Optional)
- Removing the RAID Battery
- Installing the RAID Battery
- System Memory
- General Memory Module Installation Guidelines
- Mode-Specific Guidelines
- Installing Memory Modules
- Removing Memory Modules
- Processors
- Removing a Processor
- Installing a Processor
- System Battery
- Replacing the System Battery
- Control Panel Assembly-LED/LCD (Optional)
- Removing the Control Panel Assembly
- Installing the Control Panel Assembly
- SAS Backplane
- Removing the SAS Backplane
- Installing the SAS Backplane
- Power Distribution Board
- Removing the Power Distribution Board
- Replacing the Power Distribution Board
- System Board
- Removing the System Board
- Installing the System Board
- Troubleshooting Your System
- Safety First-For You and Your System
- Troubleshooting System Startup Failure
- Troubleshooting External Connections
- Troubleshooting the Video Subsystem
- Troubleshooting a USB Device
- Troubleshooting a Serial I/O Device
- Troubleshooting a NIC
- Troubleshooting a Wet System
- Troubleshooting a Damaged System
- Troubleshooting the System Battery
- Troubleshooting Power Supplies
- Troubleshooting System Cooling Problems
- Troubleshooting a Fan
- Troubleshooting System Memory
- Troubleshooting an Internal USB Key
- Troubleshooting an Optical Drive
- Troubleshooting an External Tape Drive
- Troubleshooting a Hard Drive
- Troubleshooting a SAS or SAS RAID Controller
- Troubleshooting Expansion Cards
- Troubleshooting the Microprocessors
- Running the System Diagnostics
- Using Online Diagnostics
- Embedded System Diagnostics Features
- When to Use the Embedded System Diagnostics
- Running the Embedded System Diagnostics
- Embedded System Diagnostics Testing Options
- Using the Custom Test Options
- Selecting Devices for Testing
- Selecting Diagnostics Options
- Viewing Information and Results
- Jumpers and Connectors
- Getting Help
- Glossary
- Index
Troubleshooting Your System 149
4
Reconnect and power on each USB device one at a time.
5
If a device causes the same problem, power down the device, replace the
USB cable, and power up the device.
If the problem persists, replace the device.
If all troubleshooting fails, see "Getting Help" on page 177.
Troubleshooting a Serial I/O Device
1
Turn off the system and any peripheral devices connected to the
serial port.
2
Swap the serial interface cable with another working cable, and turn on the
system and the serial device.
If the problem is resolved, replace the interface cable.
3
Turn off the system and the serial device, and swap the device with a
comparable device.
4
Turn on the system and the serial device.
If the problem is resolved, replace the serial device.
If the problem persists, see "Getting Help" on page 177.
Troubleshooting a NIC
1
Run the appropriate online diagnostic test. See "Using Online Diagnostics"
on page 167.
2
Restart the system and check for any system messages pertaining to the
NIC controller.
3
Check the appropriate indicator on the NIC connector. See "NIC Indicator
Codes" on page 19.
• If the link indicator does not light, check all cable connections.
• If the activity indicator does not light, the network driver files might
be damaged or missing.
Remove and reinstall the drivers if applicable. See the NIC's
documentation.
book.book Page 149 Thursday, August 13, 2009 7:27 AM