Owner's manual

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Dell PowerVault NX3200

Owner's Manual

Regulatory Model: E14S Series

Regulatory Type: E14S001

Summary of content (133 pages)

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Dell PowerVault NX3200 Owner's Manual Regulatory Model: E14S Series Regulatory Type: E14S001
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Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2012 Dell Inc.
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Contents Notes, Cautions, and Warnings...................................................................................................2 1 About Your System......................................................................................................................9 Front-Panel Features And Indicators.......................................................................................................................9 Diagnostic Indicators.........................................................
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UEFI Boot Menu...............................................................................................................................................30 Embedded System Management............................................................................................................................30 iDRAC Settings Utility..............................................................................................................................................
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Removing The Cable Retention Bracket..........................................................................................................53 Installing The Cable Retention Bracket............................................................................................................54 Expansion Cards And Expansion-Card Risers........................................................................................................54 Expansion Card Installation Guidelines................................
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Installing The Hard-Drive Backplane...............................................................................................................86 Removing The Hard-Drive Backplane (Back)..................................................................................................87 Installing The Hard-Drive Backplane (Back)....................................................................................................89 Control Panel................................................................
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6 Jumpers And Connectors......................................................................................................109 System Board Jumper Settings............................................................................................................................109 System Board Connectors....................................................................................................................................110 Disabling A Forgotten Password.....................................
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1 About Your System Front-Panel Features And Indicators Figure 1. Front-Panel Features and Indicators Item Indicator, Button, or Connector Icon Description 1 Diagnostic indicators The diagnostic indicators light up to display error status. 2 System identification button The identification buttons on the front and back panels can be used to locate a particular system within a rack.
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Item Indicator, Button, or Connector Icon Description Use this button only if directed to do so by qualified support personnel or by the operating system's documentation. 5 Hard drives Up to twelve 3.5 inch hot-swappable hard drives. 6 Video connector Allows you to connect a VGA display to the system. 7 USB connector Allows you to connect USB devices to the system. The port is USB 2.0-compliant.
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Electrical indicator Condition Corrective Action The indicator blinks amber if the system experiences an electrical error (for example, voltage out of range, or a failed power supply or voltage regulator). See the System Event Log or system messages for the specific issue. If it is due to a problem with the power supply, check the LED on the power supply. Re-seat the power supply by removing and reinstalling it. If the problem persists, see Getting Help.
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Hard-Drive Indicator Patterns Figure 2. Hard-Drive Indicators 1. hard-drive activity indicator (green) 2. hard-drive status indicator (green and amber) NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does not function and remains off.
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Item Indicator, Button, or Connector 1 System identification button Icon Description The identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pressed, the system status indicator on the back flashes until one of the buttons is pressed again. Press to toggle the system ID on and off. If the system stops responding during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode.
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NIC Indicator Codes Figure 4. NIC Indicator 1. link indicator 2. activity indicator Indicator Indicator Code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps). Link indicator is amber The NIC is connected to a valid network at less than its maximum port speed. Activity indicator is blinking green Network data is being sent or received.
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Figure 6. DC Power Supply Status Indicator 1. DC power supply status indicator Power Indicator Pattern Condition Not lit Power is not connected. Green The handle/LED indicator lights green indicating that a valid power source is connected to the power supply and that the power supply is operational. Flashing amber Indicates a problem with the power supply. CAUTION: When correcting a power supply mismatch, replace only the power supply with the flashing indicator.
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• The Getting Started Guide provides an overview of setting up your system, and technical specifications. This document is available online at support.dell.com/manuals. • The rack documentation included with your rack solution describes how to install your system into a rack, if required.
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Using The System Setup And Boot Manager 2 System Setup enables you to manage your system hardware and specify BIOS-level options. The following keystrokes provide access to system features during startup: Keystroke Description Enters the System Setup. Enters System Services, which opens the Dell Lifecycle Controller 2 (LC2).
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mode. Thereafter, you must boot the system in the same boot mode (BIOS or UEFI) to access the installed operating system. Trying to boot the operating system from the other boot mode will cause the system to halt at startup. NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information on supported operating systems, go to dell.com/ossupport.
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System Setup Main Screen NOTE: Press to reset the BIOS or UEFI settings to their default settings. Menu Item Description System BIOS This option is used to view and configure BIOS settings. iDRAC Settings This option is used to view and configure iDRAC settings. Device Settings This option is used to view and configure device settings. System BIOS Screen NOTE: The options for System Setup change based on the system configuration.
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Menu Item Description System Manufacturer Displays the name of system manufacturer. System Manufacturer Contact Information Displays the contact information of the system manufacturer. Memory Settings Screen Menu Item Description System Memory Size Displays the amount of memory installed in the system. System Memory Type Displays the type of memory installed in the system. System Memory Speed Displays the system memory speed. System Memory Voltage Displays the system memory voltage.
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Menu Item Description Virtualization Technology Allows you to enable or disable the additional hardware capabilities provided for virtualization. By default, the Virtualization Technology option is set to Enabled. Adjacent Cache Line Prefetch Allows you to optimize the system for applications that require high utilization of sequential memory access. By default, the Adjacent Cache Line Prefetch option is set to Enabled.
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Menu Item Description Port D Auto enables BIOS support for the device attached to SATA port D. By default, Port D is set to Auto. Port E Auto enables BIOS support for the device attached to SATA port E. By default, Port E is set to Auto. Port F Auto enables BIOS support for the device attached to SATA port F. By default, Port F is set to Auto. NOTE: Ports A, B, C, and D are used for the backplane drives, port E for the optical drive (CD/DVD), and port F for the tape drive.
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Menu Item Description Internal SD Card Port Enables or disables the system’s internal SD card port. By default, Internal SD Card Port option is set to On. NOTE: This option is displayed only if IDSDM is installed on the system board. Internal SD Card Redundancy If set to Mirror mode, data is written on both SD cards. If any one of the SD card fails, data is written to the active SD card. Data from this card is copied to the replacement SD card at the next boot.
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Menu Item Description Failsafe Baud Rate Displays the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate automatically. This failsafe baud rate is used only if the attempt fails and the value must not be changed. By default, the Failsafe Baud Rate option is set to 11520. Remote Terminal Type Allows you to set the remote console terminal type. By default, the Remote Terminal Type option is set to VT 100/VT 220.
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System Security Screen Menu Item Description Intel AES-NI The Intel AES-NI option improves the speed of applications by performing encryption and decryption using the Advanced Encryption Standard Instruction Set and is set to Enabled by default. System Password Allows you to set the system password. This option is set to Enabled by default and is read-only if the password jumper is not installed in the system. Setup Password Allows you to set the setup password.
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Miscellaneous Settings Menu Item Description System Time Allows you to set the time on the system. System Date Allows you to set the date on the system. Asset Tag Displays the asset tag and allows you to modify it for security and tracking purposes. Keyboard NumLock Allows you to set whether the system boots with the NumLock enabled or disabled. By default the Keyboard NumLock is set to On. NOTE: This field does not apply to 84-key keyboards.
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1. To enter System Setup, press immediately after a power-on or reboot. 2. In the System Setup Main Menu, select System BIOS and press . The System BIOS screen is displayed. 3. In the System BIOS screen, select System Security and press . The System Security screen is displayed. 4. In the System Security screen, verify that Password Status is Unlocked. 5. Select System Password , enter your system password, and press or .
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Using Your System Password To Secure Your System NOTE: If you have assigned a setup password, the system accepts your setup password as an alternate system password. 1. Turn on or reboot your system. 2. Type your password and press . When Password Status is Locked, type the password and press when prompted at reboot. If an incorrect system password is entered, the system displays a message and prompts you to re-enter your password. You have three attempts to enter the correct password.
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If your operating system begins to load before you press , allow the system to finish booting, and then restart your system and try again. Using The Boot Manager Navigation Keys Key Description Up arrow Moves to the previous field. Down arrow Moves to the next field. Allows you to type in a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop-down list, if applicable. Moves to the next focus area.
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UEFI Boot Menu Menu Item Description Select UEFI Boot Option Displays the list of available UEFI boot options (marked with asterisks), select the boot option you wish to use and press . Add Boot Option Adds a new boot option. Delete Boot Option Deletes an existing boot option. Boot From File Sets a one-time boot option not included in the boot option list. Embedded System Management The Dell Lifecycle Controller provides advanced embedded systems management throughout the server’s lifecycle.
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Installing System Components 3 Recommended Tools You may need the following items to perform the procedures in this section: • • • • Key to the system keylock #2 Phillips screwdriver T10 and T15 Torx screwdrivers Wrist grounding strap connected to ground Following tools are required for assembling cables for a DC power supply unit (PSU), when available: • • AMP 90871-1 hand-crimping tool or equivalent Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated copp
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1. 2. 3. 4. release latch keylock front bezel locking hook Installing The Front Bezel 1. Hook the right end of the bezel onto the chassis. 2. Fit the free end of the bezel onto the system. 3. Secure the bezel with the keylock. Opening And Closing The System WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself.
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Figure 8. Opening and Closing the System 1. system cover 2. latch 3. latch release lock Closing The System 1. Lift the latch on the cover. 2. Place the cover onto the chassis and offset the cover slightly back so that it clears the chassis hooks and lays flush on the chassis. 3. Push down the latch to move the cover into the closed position. 4. Rotate the latch release lock in a clockwise direction to secure the cover. 5.
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Figure 9. Inside the System 1. 2. 3. 4. 5. 6. 7. 8. cooling-fan assembly cable securing bracket cooling shroud hard-drive backplane (back) vFlash media slot hard drives (back) (2) expansion-card riser 3 network daughter card 9. 10. 11. 12. 13. 14. expansion-card riser 2 expansion-card riser 1 heat sink for processor 1 heat sink for processor 2 DIMMs cooling fans (6) Cooling Shroud Removing The Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician.
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1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2. Open the system. 3. If installed, remove the full-length PCIe card. 4. Hold the touch points and lift the shroud away from the system. Figure 10. Removing and Installing the Cooling Shroud 1. cooling shroud 2. supports for a full-length PCIe card Installing The Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician.
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Memory bus operating frequency can be 1600 MT/s, 1333 MT/s, 1066 MT/s, or 800 MT/s depending on: • DIMM type (UDIMM, RDIMM, or LRDIMM) NOTE: The system does not support LRDIMMs due to thermal limitations.
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Figure 11. Memory Socket Locations Memory channels are organized as follows: Processor 1 channel 0: slots A1, A5, and A9 channel 1: slots A2, A6, and A10 channel 2: slots A3, A7, and A11 channel 3: slots A4, A8, and A12 Processor 2 channel 0: slots B1, B5, and B9 channel 1: slots B2, B6, and B10 channel 2: slots B3, B7, and B11 channel 3: slots B4, B8, and B12 The following table shows the memory populations and operating frequencies for the supported configurations.
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DIMM Type DIMMs Populated/ Channel Operating Frequency (in MT/s) 1.5 V Maximum DIMM Rank/ Channel 1.
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Mode-Specific Guidelines Four memory channels are allocated to each processor. The allowable configurations depend on the memory mode selected. NOTE: x4 and x8 DRAM based DIMMs can be mixed providing support for RAS features. However, all guidelines for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data Correction (SDDC) in memory optimized (independent channel) mode. x8 DRAM based DIMMs require Advanced ECC mode to gain SDDC.
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Sample Memory Configurations The following tables show sample memory configurations for one and two processor configurations that follow the appropriate memory guidelines stated in this section. NOTE: 16 GB quad-rank RDIMMs are not supported. NOTE: 1R, 2R and 4R in the following tables indicate single-, dual-, and quad-rank DIMMs respectively. Table 1.
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System Capacity DIMM Size (in Number of (in GB) GB) DIMMs DIMM Rank, Organization, and Frequency DIMM Slot Population 384 LRDIMM, x4, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10, A11, A12 32 12 Table 2.
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System Capacity (in GB) DIMM Size (in GB) Number of DIMMs DIMM Rank, Organization, and Frequency DIMM Slot Population 2R, x4, 1600 MT/s B1, B2, B3, B4, B5, B6 256 16 16 2R, x4, 1333 MT/s, 2R, x4, 1600 MT/s, A1, A2, A3, A4, A5, A6, A7, A8 B1, B2, B3, B4, B5, B6, B7, B8 384 16 24 2R, x4, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10, A11, A12 B1, B2, B3, B4, B5, B6, B7, B8, B9, B10, B11, B12 32 12 4R, x4, 1333 MT/s A1, A2, A3, A4, A5, A6 B1, B2, B3, B4, B5, B6 512 32 16 4R, x4, 106
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Figure 12. Removing and Installing a Memory Module 1. memory module 2. memory-module socket ejectors (2) 3. alignment key 6. Install memory-module blanks in vacant memory-module socket(s) to ensure proper system cooling. 7. Install the cooling shroud. 8. Close the system. 9. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
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NOTE: Retain removed memory-module blank(s) for future use. CAUTION: Handle each memory module only on either card edge, making sure not to touch the middle of the memory module. 6. Align the memory module's edge connector with the alignment key of the memory module socket, and insert the memory module in the socket. NOTE: The memory module socket has an alignment key that allows you to install the memory module in the socket in only one way. 7.
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Pull the hard-drive blank out until it is free of the hard-drive slot. Figure 13. Removing and Installing a 2.5 Inch Hard-Drive Blank (Back) 1. hard-drive blank (back) Installing A 2.5 Inch Hard-Drive Blank (Back) Insert the hard-drive blank into the hard-drive slot until it clicks into place. Removing A 3.5 Inch Hard-Drive Blank CAUTION: To maintain proper system cooling, all empty hard-drive slots must have drive blanks installed. 1. If installed, remove the front bezel. 2.
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Installing A 3.5 Inch Hard-Drive Blank 1. If installed, remove the front bezel. 2. Insert the hard-drive blank into the hard-drive slot until the release button clicks into place. 3. If applicable, install the front bezel. Removing A Hot-Swap Hard Drive CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system. 1. From the management software, prepare the hard drive for removal.
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Installing A Hot-Swap Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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NOTE: The procedure for removing each fan is identical. 1. Open the system. 2. Press the fan release tab and lift the cooling fan out of the cooling-fan assembly. Figure 16. Removing and Installing a Cooling Fan 1. 2. 3. 4. cooling-fan assembly fan release tab cooling fans (6) cooling-fan connectors (6) Installing A Cooling Fan CAUTION: Many repairs may only be done by a certified service technician.
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Removing The Cooling-Fan Assembly CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
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CAUTION: Ensure that the cables are correctly installed and retained by the cable retention bracket before installing the cooling-fan assembly. Incorrectly installed cables may get damaged. 1. Align the cooling-fan assembly slots with the guide pins on the chassis. 2. Slide the cooling-fan assembly into the chassis. 3. Lock the cooling-fan assembly into the chassis by rotating the blue release levers downward until firmly seated. 4. Close the system. 5.
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Figure 18. Replacing the Internal USB Key 1. USB memory key connector 2. USB memory key PCIe Card Holder Removing The PCIe Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
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Figure 19. Removing and Installing the PCIe Card Holder 1. PCIe card holder 2. release tab Installing The PCIe Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
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1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2. Open the system. 3. To open the PCIe card holder latch, press the tab. 4. To close the PCIe card holder latch, rotate the latch clockwise until it locks. NOTE: Before installing a full-length PCIe card, the PCIe card holder latch must be closed. When the full-length PCIe card is installed, open the PCIe card holder latch.
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Figure 21. Removing and Installing the Cable Retention Bracket 1. alignment pins (2) 2. tab 3. cable retention bracket Installing The Cable Retention Bracket CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
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Table 3.
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Removing An Expansion Card From The Expansion-Card Riser 2 Or 3 CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
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Figure 22. Removing and Installing the Expansion Card 1. 2. 3. 4. 5. expansion card expansion-card latch expansion-card connector expansion-card riser power connector (for GPU cards) Installing An Expansion Card Into The Expansion-Card Riser 2 Or 3 CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
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5. Holding the card by its edges, position the card so that the connector on the expansion card aligns with the expansion-card connector on the riser. 6. Insert the card-edge connector firmly into the expansion-card connector until the card is fully seated. 7. Replace the expansion-card latch. 8. To install a full-length card, use the supports provided on the cooling shroud. 9. If applicable, connect cables to the expansion card.
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Figure 23. Removing and Installing the Expansion-Card Riser 1 1. 2. 3. 4. expansion-card riser 1 cage expansion-card connector expansion card expansion-card latches (2) Installing An Expansion Card Into The Expansion-Card Riser 1 CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
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8. Insert the card-edge connector firmly into the expansion-card connector until the card is fully seated. 9. Close the expansion-card latches. 10. If applicable, connect any cables to the expansion card. 11. Install the expansion-card riser. 12. Close the system. 13. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 14. Install any device drivers required for the card as described in the documentation for the card.
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Figure 25. Identifying Connectors on the Expansion Card Riser 1 1. expansion-card slot 1 2. expansion-card slot 2 3. expansion-card slot 3 Figure 26. Removing and Installing the Expansion Card Riser 2 1. 2. 3. 4. 5.
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Figure 27. Identifying Connectors on the Expansion Card Riser 2 1. 2. 3. 4. chassis intrusion switch expansion-card slot 4 expansion-card slot 5 power connector (for GPU cards) Figure 28. Removing and Installing the Expansion Card Riser 3 1. 2. 3. 4. 5.
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Figure 29. Identifying Connectors on the Expansion Card Riser 3 1. expansion-card slot 6 2. expansion-card slot 7 3. power connector (for GPU cards) 4. If applicable, remove or install an expansion card on the riser. 5. Replace the expansion-card riser. 6. Close the system. 7. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Installing Expansion-Card Risers CAUTION: Many repairs may only be done by a certified service technician.
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Figure 30. Removing and Installing the SD vFlash Card 1. SD vFlash card 2. SD vFlash card slot 3. To install the SD vFlash card, with the label side facing up, insert the contact-pin end of the SD card into the card slot on the module. NOTE: The slot is keyed to ensure correct insertion of the card. 4. Press inward on the card to lock it into the slot. Removing The vFlash Media Unit CAUTION: Many repairs may only be done by a certified service technician.
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Figure 31. Removing and Installing the vFlash Media Unit 1. 2. 3. 4. cable screw vFlash media unit standoff Installing The vFlash Media Unit CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
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Internal Dual SD Module NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of the System Setup, the information is replicated from one SD card to another. Removing The Internal Dual SD Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
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Figure 32. Removing and Installing the Internal Dual SD Module 1. 2. 3. 4. 5. blue pull tab SD card 1 SD card 2 dual SD module connector on the system board Installing The Internal Dual SD Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
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8. Close the system. 9. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Internal SD Card Removing An Internal SD Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
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hard drives and also enables you to set up the hard drives in RAID configurations as supported by the version of the storage controller included with your system. Removing The Integrated Storage Controller Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
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3. storage-controller card holder 4. release levers (2) Installing The Integrated Storage Controller Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
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Figure 34. Removing and Installing the Network Daughter Card 1. 2. 3. 4. captive screw sockets (2) connector on the system board captive screws (2) touch point 5. network daughter card 6. back panel slot for RJ-45 connectors Installing The Network Daughter Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
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NOTE: To ensure proper system cooling, you must install a processor blank and a heat-sink blank in any empty processor socket. Removing A Processor CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
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Figure 35. Removing and Installing the Processor Heat Sink 1. 2. 3. 4. heat sink retention sockets (2) retention screws (2) processor CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped. 8. 9. Position your thumb firmly over the processor socket-release lever near the unlock icon from the locked position by pushing down and out from under the tab.
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Figure 36. Processor Shield Opening and Closing Lever Sequence 1. 2. 3. 4. 5. close-lock symbol processor socket-release lever processor processor socket-release lever open-lock symbol 10. Rotate the processor shield upward and out of the way. CAUTION: The socket pins are fragile and can be permanently damaged. Be careful not to bend the pins in the socket when removing the processor out of the socket. 11.
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Figure 37. Removing and Installing a Processor 1. 2. 3. 4. 5. processor socket-release lever pin 1 indicator processor socket-release lever processor shield processor 6. ZIF socket 7. socket keys (4) 8. notches in processor (4) NOTE: After removing the processor, place it in an antistatic container for reuse, return, or temporary storage. Do not touch the bottom of the processor. Touch only the side edges of the processor.
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4. Remove the cooling shroud. WARNING: The heat sink and processor are hot to the touch for some time after the system has been powered down. Allow the heat sink and processor to cool before handling them. CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary to maintain proper thermal conditions. 5. Remove the heat sink/heat-sink blank and processor/processor blank, as applicable.
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NOTE: If two power supplies are used, they must be of the same type and have the same maximum output power. Hot Spare Feature Your system supports the Hot Spare feature that significantly reduces the power overhead associated with power supply redundancy. When the Hot Spare feature is enabled, a redundant power supply is switched to a sleep state. The active power supply supports 100% of the load, thus operating at higher efficiency.
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Figure 38. Removing and Installing an AC Power Supply 1. 2. 3. 4. connector power supply release latch power supply handle Installing An AC Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
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Wiring Instructions For A DC Power Supply Your system supports up to two –(48–60) V DC power supplies (when available). WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices.
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3. Connect the safety ground wire to the grounding post on the back of the system using a #6-32 nut equipped with a locking washer. Figure 39. Assembling and Connecting the Safety Ground Wire 1. 2. 3. 4. 5. safety ground wire grounding post locking washer spring washer #6-32 nut Assembling The DC Input Power Wires WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds.
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Figure 40. Assembling the DC Input Power Wires 1. 2. 3. 4. DC power socket rubber cap captive screws (2) DC power connector 5. wire –48 V 6. wire RTN 7. grounding wire Removing A DC Power Supply WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices.
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Figure 41. Removing and Installing a DC Power Supply 1. 2. 3. 4. 5. connector power supply power supply status indicator release latch power supply handle Installing A DC Power Supply WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices.
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Removing The Power Supply Blank CAUTION: To ensure proper system cooling, the power supply blank must be installed in the second power supply bay in a non-redundant configuration. Remove the power supply blank only if you are installing a second power supply. If you are installing a second power supply, remove the power supply blank in the bay by pulling outward on the blank. Figure 42. Removing and Installing the Power Supply Blank 1.
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1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2. Open the system. 3. Remove the cooling shroud. 4. Locate the battery socket. CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 5. To remove the battery, support the battery connector by pressing down firmly on the positive side of the connector. Figure 43. Replacing the System Battery 1.
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Removing The Hard-Drive Backplane CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. If installed, remove the front bezel 2.
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5. 6. 7. 8. 9. power cable A USB cable SAS cables (3) power cable B front I/O cable 10. right control panel cable 11. x12 hard-drive backplane 12. hard-drive backplane connectors (12) Figure 45. Cabling Diagram—3.5 Iinch (x12) SAS/SATA Backplane 1. 2. 3. 4. 5. cable retention bracket system board integrated storage controller card SAS connector on the system board SAS backplane Installing The Hard-Drive Backplane CAUTION: Many repairs may only be done by a certified service technician.
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5. Replace the cooling shroud. 6. Install the hard drives in their original locations. 7. Close the system. 8. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 9. If applicable, install the front bezel. Removing The Hard-Drive Backplane (Back) CAUTION: Many repairs may only be done by a certified service technician.
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Figure 46. Removing and Installing the Optional 2.5 Inch (x2) Hard-Drive Backplane (back) 1. 2. 3. 4. 88 pass-through I2C cable I2C cable sideband cable hard-drive backplane (back) 5. SAS/SATA connectors (2) 6. SAS cable 7.
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Figure 47. Cabling Diagram—Optional 2.5 Inch (x2) Hard-Drive Backplane (back) 1. 2. 3. 4. PCIe card holder hard-drive backplane (back) system board integrated storage controller card 5. SAS connector on the system board 6. cable retention bracket 7. x12 hard-drive backplane Installing The Hard-Drive Backplane (Back) CAUTION: Many repairs may only be done by a certified service technician.
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7. Install both the hard drives in their original location. 8. Close the system. 9. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Control Panel Removing The Control Panel CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
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3. pull tab 4. connector 5. hard-drive backplane 6. chassis Installing The Control Panel CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
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Figure 49. Removing and Installing the I/O Panel 1. 2. 3. 4. 5. I/O panel cable hard-drive backplane Torx screws (3) I/O panel chassis Installing The I/O Panel CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
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NOTE: You must route the cable properly to prevent it from being pinched or crimped. 10. Close the system. 11. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 12. If applicable, install the front bezel. System Board Removing The System Board CAUTION: Many repairs may only be done by a certified service technician.
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a. mini SAS cable connector b. metal tab 6. c. connector on the system board Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the chassis. CAUTION: Do not lift the system board assembly by grasping a memory module, processor, or other components. 7. Grasp the system-board holder, lift the blue release pin and slide the system board toward the front of the system. Figure 50.
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WARNING: The heat sink and processor are hot to the touch for some time after the system has been powered down. Allow the heat sink and processor to cool before handling them. 8. Remove heat sink(s)/heat-sink blank(s) and processors(s)/processor blank(s). 9. Remove memory modules and memory module blanks. 10. Remove network daughter card. Installing The System Board CAUTION: Many repairs may only be done by a certified service technician.
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Troubleshooting Your System 4 Safety First—For You And Your System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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7. Power down all attached USB devices and disconnect them from the system. 8. Restart the system and, if your keyboard is functioning, enter the System Setup. Verify that all USB ports are enabled on the Integrated Devices screen, in the System Setup options. If your keyboard is not functioning, you can also use remote access. If the system is not accessible, reset the NVRAM_CLR jumper inside your system and restore the BIOS to the default settings. 9.
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3. Disassemble components from the system: – Hard drives – Hard-drive backplane – USB memory key – Cooling shroud – Expansion-card risers (if present) – Expansion cards – Power supply(s) – Cooling-fan assembly (if present) – Cooling fans – Processor(s) and heat sink(s) 4. – Memory modules Let the system dry thoroughly for at least 24 hours. 5. Reinstall the components you removed in step 3. 6. Close the system. 7. Turn on the system and attached peripherals.
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If the tests fail, see Getting Help. Troubleshooting The System Battery CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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Troubleshooting Cooling Fans CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Open the system. 2. Reseat the fan or the fan's power cable. 3.
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15. As the system boots, observe any error message that is displayed and the diagnostic indicators on the front of the system. 16. If the memory problem is still indicated, repeat step 12 through step 15 for each memory module installed. If the problem persists after all memory modules have been checked, see Getting Help. Troubleshooting An Internal USB Key CAUTION: Many repairs may only be done by a certified service technician.
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9. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 10. Enter the System Setup and ensure that the Internal SD Card Port and Internal SD Card Redundancy mode is enabled. 11. Check if the SD card is functioning properly. If the problem persists, see Getting Help. Troubleshooting An Optical Drive CAUTION: Many repairs may only be done by a certified service technician.
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Troubleshooting A Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: This troubleshooting procedure can erase data stored on the hard drive.
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12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. 13. Run the appropriate diagnostic test. For more information, see Using System Diagnostics. If the tests fail, see Getting Help. 14. For each expansion card you removed in step 10, perform the following steps: a. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. b. Open the system. c. Reinstall one of the expansion cards. d. Close the system. e.
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Troubleshooting Processors CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Run the appropriate diagnostics test.
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Using System Diagnostics 5 If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
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The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. System Diagnostic Controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are executed. System Health Provides the current overview of the system performance.
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Jumpers And Connectors 6 System Board Jumper Settings For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password. Table 5. System Board Jumper Settings Jumper PWRD_EN Setting (default) Description The password feature is enabled (pins 4–6). The password feature is disabled (pins 2–4). iDRAC local access is unlocked at the next AC power cycle. NVRAM_CLR (default) The configuration settings are retained at system boot (pins 1–3).
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System Board Connectors Figure 51.
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Item Connector Description 11 J_USB USB connector 12 J_VIDEO_REAR Video connector 13 J_COM1 Serial connector 14 J_IDRAC_RJ45 iDRAC7 connector 15 J_CYC System identification connector 16 CYC_ID System identification button 17 J_RISER_2A Riser 2 connector 18 J_RISER_1A Riser 1 connector 19 J_RISER_2B Riser 2 connector 20 J_RISER_1B Riser 1 connector 21 J_STORAGE Integrated storage controller card connector 22 J_SASX8 Mini SAS connector 23 J_USB_INT Internal USB connect
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Item Connector Description 44 J_BP_SIG1 Backplane signal connector 1 45 J_BP_SIG0 Backplane signal connector 0 Disabling A Forgotten Password The system's software security features include a system password and a setup password. The password jumper enables these password features or disables them and clears any password(s) currently in use. CAUTION: Many repairs may only be done by a certified service technician.
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7 Technical Specifications Processor Processor type • • One Intel Xeon processor E5-2609 or E5-2630 product family Or, two Intel Xeon processors E5-2630 product family Expansion Bus Bus type PCI Express Generation 3 Expansion slots using riser card: Riser 1 (Slot 1) One half-height, low-profile x8 link (Slot 2) One half-height, low-profile x8 link (Slot 3) One half-height, low-profile x8 link Riser 2 (Slot 4) One full-height, full-length x16 link NOTE: To use slots 1 through 4, both the processors
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Memory 4 GB with two processors Maximum RAM LRDIMMs Up to 768 GB RDIMMs Up to 512 GB UDIMMs Up to 64 GB Drives Hard drives Twelve plus two–hard-drive systems Up to twelve 3.5 inch, internal, hot-swappable SAS, SATA, SATA SSD, or Nearline SAS drives, and two 2.5 inch backaccessible SAS, Nearline SAS, or SSD hard drives in harddrive slots 0 through 11 and 12 through 13.
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Video Video type Integrated Matrox G200 Video memory 16 MB shared Environmental NOTE: For additional information about environmental measurements for specific system configurations, see dell.com/environmental_datasheets. Standard Operating Temperature Continuous operation: 10 °C to 35 °C at 10% to 80% relative humidity (RH), with 26 °C max dew point. De-rate maximum allowable dry bulb temperature at 1 °C per 300 m above 900 m (1 °F per 550 ft).
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Environmental • • • • Storage Temperature 116 Non Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. Maximum 95 W processor supported on 3.5 inch hard drive chassis. Maximum 115 W processor supported on 2.5 inch hard drive chassis. Only SSDs are allowed in the hard drive slots at the back of the 3.5 inch hard drive chassis. –40 °C to 65 °C (–40 °F to 149 °F) with a maximum temperature gradation of 20 °C per hour.
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System Messages 8 LCD Messages NOTE: Applicable only if your system has an LCD display. The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation. NOTE: If your system fails to boot, press the System ID button for at least 5 seconds until an error code is displayed on the LCD. Record the code, then see System Error Messages.
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Error Code Message Information AMP0302 Message The system board current is greater than the upper warning threshold. Details System board current is outside of the optimum range. Action 1. Review system power policy. 2. Check system logs for power related failures. 3. Review system configuration changes. 4. If the issue persists, see Getting Help. AMP0303 Message The system board current is greater than the upper critical threshold.
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Error Code Message Information BAT0002 BAT0017 CPU0000 CPU0001 CPU0005 CPU0010 CPU0023 Message The system board battery has failed. LCD Message The system board battery has failed. Check battery. Details The system board battery is either missing or bad. Action See Getting Help. Message The battery has failed. LCD Message The battery has failed. Check battery. Details The battery is either missing, bad, or unable to charge due to thermal issues.
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Error Code Message Information CPU0204 Message CPU voltage is outside of range. LCD Message CPU voltage is outside of range. Re-seat CPU. Details Voltages outside the allowable range may damage electrical components or may cause the system to shutdown. Action 1. Turn off the system and remove input power for one minute. 2. Ensure the processor is seated correctly. 3. Reapply input power and turn on the system. 4. If the issue persists, see Getting Help.
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Error Code Message Information 4. Reapply input power and turn on the system. 5. If the issue persists, see Getting Help. CPU0703 Message CPU bus initialization error detected. LCD Message CPU bus initialization error detected. Power cycle system. Details System event log and operating system logs may indicate that the exception is external to the processor. Action 1. Check system and operating system logs for exceptions. If no exceptions are found, continue. 2.
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Error Code Message Information HWC1001 HWC2003 HWC2005 MEM0000 MEM0001 MEM0007 122 Details Fan has failed. Action Remove and reinstall failed fans or install additional fans. Message The is absent. LCD Message The is absent. Check hardware. Details The absent device may be necessary for proper operation. System functionality may be degraded. Action Reinstall or reconnect the hardware. Message The storage cable is not connected, or is improperly connected.
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Error Code Message Information Action MEM0701 MEM0702 MEM1205 MEM1208 MEM8000 PCI1302 PCI1304 Check the memory configuration. Re-seat the memory modules. If the issue persists, see Getting Help. Message Correctable memory error rate exceeded for . Details The memory may not be operational. This an early indicator of a possible future uncorrectable error. Action Re-seat the memory modules. If the issue persists, see Getting Help.
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Error Code Message Information PCI1308 PCI1320 PCI1342 PCI1348 PCI1360 PDR0001 124 Action Cycle input power, update component drivers, if device is removable, reinstall the device. Message A PCI parity error was detected on a component at bus devicefunction . LCD Message PCI parity error on bus device function . Power cycle system. Details System performance may be degraded, PCI device may fail to operate, or system may fail to operate.
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Error Code Message Information Action PDR1016 PST0128 PST0129 PSU0001 PSU0002 PSU0003 PSU0006 Remove and re-seat the failed disk. If the issue persists, see Getting Help. Message Drive is removed from disk drive bay . LCD Message Drive removed from disk drive bay . Check drive. Details The controller detected that the drive was removed. Action Verify drive installation. Re-seat the failed drive. If the issue persists, see Getting Help.
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Error Code Message Information PSU0016 LCD Message Power supply is incorrectly configured. Check PSU. Details Power supplies should be of the same input type and power rating. Action Install matched power supplies and review proper configuration in this manual. Message Power supply is absent. LCD Message PSU is absent. Check PSU. Details The power supply has been removed or has failed. Action 1. Remove and reinstall the power supply. 2.
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Error Code Message Information PSU0035 PSU0036 Message An over voltage fault detected on power supply . LCD Message Over voltage fault on PSU . Check PSU. Action Check input power or reinstall the power supply. If the issue persists, see Getting Help. Message An over current fault detected on power supply . LCD Message An over current fault detected on PSU . Check PSU.
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Error Code Message Information PWR1005 PWR1006 RFM1008 RFM1014 RFM1201 RFM2001 RFM2002 128 Action Check the event log for power supply failures. Review system configuration and power consumption and upgrade or install power supplies accordingly. Message The system performance degraded because the user-defined power capacity has changed. Details The user-defined power settings have affected system operation. Action If unintended, review system configuration changes and power policy.
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Error Code Message Information Action RFM2004 RFM2006 SEC0031 SEC0033 SEL0006 SEL0008 SEL0012 Reinstall the SD module. Message Failure detected on Internal Dual SD Module . LCD Message Internal Dual SD Module failed. Check SD Card. Details The SD card module is installed but improperly configured or failed to initialize. Action Reinstall the SD module and remove and reinstall SD cards. Message Internal Dual SD Module is write protected.
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Error Code Message Information SEL1204 TMP0118 TMP0119 TMP0120 TMP0121 VLT0204 Message An unknown system hardware failure detected. LCD Message Unknown system hardware failure. Details If the system event log failed to initialize, platform status and failure events are not captured. Some management software do not report platform exceptions. Action Re-configure system to the minimum supported configuration. If issues persists, contact support.
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Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a hard drive, a message warns you that you may lose all data on the hard drive. Warning messages usually interrupt the task and require you to respond by typing y (yes) or n (no). NOTE: Warning messages are generated by either the application or the operating system.
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Getting Help 9 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Visit support.dell.com. 2. Select your support category. 3.