Dell™ PowerVault™ RD1000 User's Guide
NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc.
Index Introduction Quick Start Installation Using the Drive Using the Removable Disk Utility Troubleshooting Specifications Regulatory Appendix: Using the Linux Operating System Information in this document is subject to change without notice. Export Regulations Customer acknowledges that these Products, which may include technology and software, are subject to the customs and export control laws and regulations of the United States (U.S.
Introduction Overview The Dell PowerVault RD1000 is a removable, robust, hard disk drive system. It features backup application compatibility, high speed transfer rate for fast backups, portable cartridges and high level of data reliability. The RD1000 is available as an internal SATA device (see Figure 1) or external USB device (see Figure 2). Figure 1. RD1000 Internal Drives 3.5-inch Internal SATA Drive Figure 2. RD1000 External Drive External USB Drive 5.
Capacity and Transfer Rates The capacity and transfer rate of the RD1000 data storage system are dependent upon the inserted RD1000 media. Capacity and transfer rate will vary depending on the RD1000 cartridge type. The average transfer rates are listed in the table below. Table 1.
Operating System Requirements The RD1000 hard drive system is supported on the following operating systems: Windows 2003 Service Pack 1 or later Windows 2008 R2 Service Pack 1 or later Windows 7 Windows 8 / 8.1 Windows Server 2012 / 2012 R2 Linux (see "Linux Compatibility" section for more details) Software Backup Software The RD1000 device works with industry backup applications that support removable disk media. See your backup software manual for instructions on backing up data.
Front Panel Features The front of the RD1000 unit has the following features and indicators: 1. 2. 3. Cartridge Indicator (located on cartridge) Emergency Eject Hole Eject Button/Power Indicator Figure 3. Front Panel Features Table 2. Power Indicator The eject button is illuminated by a power indicator.
Blinking GREEN Ejecting Unit is ejecting the cartridge Steady AMBER Fault RD1000 unit has detected a fault condition. For more information, run a diagnostic application (see section "Using the Removable Disk Utility"). Host computer is accessing the media, and the user has pressed the eject Blinking AMBER Prevent button. The unit will blink amber for a few seconds then return to a steady green. The unit will eject the cartridge after the host access completes. Table 3.
Quick Start Installation CAUTION: Before performing any of the procedures in this section, read and follow the safety instruction in your Product Information Guide. Dell-Installed PowerVault RD1000 Internal Drive Dell performs the installation of a RD1000 Internal drive that is shipped as part of a system. If you are running Windows® you will need to install the software included on the RD1000 User's Guide and Utilities DVD, which includes essential Windows software for use with the RD1000 unit.
Installation Instructions 1. 2. 3. 4. Carefully unpack the unit and accessories. Turn off the computer. Open the computer cover, using a screwdriver if necessary. Mount the unit. Slide the RD1000 unit into an unused drive bay until the bezel is flush with the front of the computer. Secure the unit using mounting screws, being careful not to overtighten the screws (see Figure 1 below). 5. Attach the power cable to the power connector (see Figure 1 below). 6.
Installing the Dell PowerVault RD1000 External Drive 1. Carefully unpack the unit and accessories. 2. Attach the USB cable to USB port on the back of the RD1000 unit and connect it to an available USB 2.0 port on the computer (see Figure 2 below). 3. Attach the power cable to the power connector (see Figure 2 below) and plug it into an outlet. 4. Select a convenient location for the PowerVault RD1000 External drive that is flat, sturdy, level and close to the host server.
Installing Unit Software for Windows The RD1000 Utility provides essential Windows® software for use with the RD1000 unit. The RD1000 Utility Software can be downloaded at www.Dell.com/support.
Using the Drive Operating the RD1000 Unit This section describes typical activities involved in operating and maintaining the RD1000 unit. For instructions on using your backup software, see the manual that came with your software. Handling the RD1000 Cartridges Although RD1000 cartridges are robust, the best practice is to handle them with extra care. This will ensure data integrity and long life.
Figure 1. Loading the Cartridge 1 Keyed Corner 2 Write Protect Tab To Unload a Cartridge To unload a cartridge using the mouse right-click method (Windows only): 1. While running Windows® Explorer locate the drive letter for the device. 2. Right-click on the device and select Eject. 3. When the cartridge has been ejected by the unit, grasp the exposed sides of the cartridge and pull the cartridge straight out (see Figure 2). To unload a cartridge using the eject button: 1. Push the eject button. 2.
2. The cartridge will eject, and the dock will return to Low Power Mode. NOTE: If the RD1000 software is not installed the eject button and right-click eject method may not work properly (see section "Installing Unit Software for Windows"). NOTE: Under proper operation, the drive bay will make an audible noise during the ejection process. If the cartridge does not eject see the "Troubleshooting" section for more details. Figure 2.
2. Insert a large straightened paper clip (or similar object) into the Emergency Eject Hole (see Figure 2). Do not insert the object in the hole at an angle. Keep the object straight and apply some force to eject the cartridge. 3. When the cartridge has been ejected by the unit, grasp the exposed sides of the cartridge and pull the cartridge straight out (see Figure 2). 4. Re-start your computer to reset the RD1000 unit.
Using the Removable Disk Utility Overview The RD1000 Utility is a Windows® application that allows you to diagnose problems with your RD1000 device. With the utility, you can: Identify RD1000 devices attached to your computer. Retrieve device and cartridge status information. Test the unit and the cartridge. Using Removable Disk Utility To run the RD1000 Utility for Windows: Click Start All Programs RD1000 RD1000 Utility.
Troubleshooting The Power Indicator is OFF RD1000 Internal Drive If the power indicator is off, the RD1000 Internal unit does not have power. Follow these steps to verify the cable connections in the rear of the unit: 1. Turn off the computer. 2. Check the SATA power and SATA data cable connections in the rear of the unit. 3. Turn on the computer. RD1000 External Drive If the power indicator is off, the RD1000 External unit does not have power, or the unit is in Low Power Mode.
The Power Indicator is Blinking AMBER, and the Cartridge Does Not Eject If the power indicator is blinking amber after you press the eject button, the Host computer is accessing the media. The RD1000 unit will eject the cartridge after the Host access completes. If the cartridge does not eject after the Host computer access completes, you may not be running the correct unit software. See the "Installing Unit Software for Windows" section for instructions on installing the software.
4. Re-start your computer to reset the RD1000 unit. If using the RD1000 External device, re-plug in the power cable for the unit and then re-start your computer. NOTE: When the emergency eject is used the computer's operating system will lose recognition of the RD1000 media. Therefore, one of the following options can be preformed to restore recognition. 1. Re-start the computer (recommended). 2.
b) Make sure your unit is connected to a USB 2.0 port instead of a USB 1.1 port. For best performance, connect directly to a USB 2.0 root hub on the PC and not an external hub. 1 AC Power Adapter 2 USB 2.0 Connector (black) 3 USB 3.0 Connector (blue) The USB bus shares bandwidth between all USB devices connected to the systems, including the RD1000 External unit. The use of cameras, flash memory devices, etc. on the USB bus may decrease performance of the device.
Firmware Download Fails with Windows Server 2003 If the firmware download fails with error invalid parameter and you are using Windows Server 2003, check to ensure you have at least Service Pack 1 installed. Windows 2000 Cannot Eject Cartridge When attempting to eject a cartridge while connected to the Windows 2000 operating system, ensure that any open Explorer windows are not selecting the removable device. Windows 2000 will not allow the cartridge to be ejected when the removable drive is selected.
Specifications General Manufacturer Dell Inc. Model Names PowerVault RD1000 Interface Type Internal SATA, Internal USB (USB 2.0 or USB 3.0), or External USB (USB 2.0 or USB 3.0) Performance Characteristic Storage capacity varies by individual cartridge capacity Transfer Rate Dependent on system configuration (see below) Configuration RD1000 USB 2.
Reliability Unrecoverable error rate 1 error per 1014 bits read MTBF 550,000 hours Physical RD1000 Internal Devices RD1000 External Device RD1000 Media Form Factor 3.5 inch internal 5.25 inch half-height internal External Removable Cartridge Height 41.4 mm (1.63 inch) 41.4 mm (1.63 inch) 51.8 mm (2.04 inch) 23.68 mm (0.93 inch) Width 101.6 mm (4.00 inch) 146.0 mm (5.75 inch) 109.8 mm (4.32 inch) 86.6 mm (3.4 inch) Depth 159.4 mm (6.28 inch) including bezel 171.9 mm (6.
Regulatory For additional regulatory information, please see the product user documentation which accompanied your product and refer to the link below. http://www.dell.com/content/topics/global.
Appendix: Using the Linux Operating System Overview This document describes the use of RD1000 removable disk drives on Linux operating systems. There are two models of the RD1000 device: an internal SATA version and an external USB version. Both SATA and USB models support Linux. Linux Compatibility There are a large number of possible Linux distributions which will support the Dell PowerVault RD1000 devices natively.
by Linux, such as FAT32, ext2, and ext3, etc. Refer to the man pages for fdisk and mkfs for detailed instructions on how to manipulate partition table and create file systems on Linux. If creating multiple partitions on a cartridge, see topic "Eject" below. The choice of the file system also has significant impact on backup performance. Ext3 typically gives the best overall performance. The FAT32 file system has a 4GB file size limit which can limit archive sizes when using tar.
This will print out a list of all the SCSI devices in the system. The list should include any RD1000 drives recognized by the system. If the RD1000 drive is not listed, check cable connections and power supplies (and BIOS settings for the SATA product.) e2fsck File System Check Fails If the e2fsck program is unable to successfully complete the file check of an ext2/ext3 cartridge, check to make sure you have the latest version of e2fsprogs installed. Under certain circumstances, earlier versions (pre 1.
