Users Guide

b) Make sure your unit is connected to a USB 2.0 port instead of a USB 1.1 port. For best
performance, connect directly to a USB 2.0 root hub on the PC and not an external hub.
1
AC Power Adapter
2
USB 2.0 Connector (black)
3
USB 3.0 Connector (blue)
The USB bus shares bandwidth between all USB devices connected to the systems, including the
RD1000 External unit. The use of cameras, flash memory devices, etc. on the USB bus may decrease
performance of the device. Remove extra devices if they are not necessary.
If running Windows 2000 see section "Slow Performance with RD1000 External and Windows 2000" for
additional information.
Linux Users
Systems running Linux may see reduced performance when doing backups on RD1000 cartridges
configured for FAT32. For best performance, configure the file system on the RD1000 cartridges for
ext2 or ext3. See section "RD1000 Cartridge File System Considerations" in the appendix.
Write Error
If the backup application reports a write error, follow these steps:
1. Verify that the write protect switch on the cartridge is set to the “unlock” position.
2. Check the cartridge indicator on the front of the cartridge. If this indicator is amber, the
cartridge is not working properly. This may be due to severe damage to the cartridge. Run the
RD1000 utility software to obtain more information about the failure.
3. Replace the cartridge if the error persists.