Dell PowerVault TL1000 Tape Autoloader User's Guide
Note Information in this document is subject to change without notice. © 2017-2019 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo and PowerVault are trademarks of Dell Inc. Other trademarks and trade names might be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc.
Read this first Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). Note: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides online and telephone-based support and service options. Service availability varies by country and product, and some services might not be available in your area.
Contents Note...................................................................................................................... ii Read this first....................................................................................................... iii Contacting Dell............................................................................................................................................ iii Figures.....................................................................................
Verifying library and drive operation......................................................................................................... 50 Taking the library online............................................................................................................................ 50 Registering for support notification...........................................................................................................51 Chapter 4. Operations.............................................
Appendix A. Error codes.................................................................................... 115 Library error codes...................................................................................................................................115 Drive error codes..................................................................................................................................... 128 Web User Interface error messages.........................................................
Figures 1. TL1000 Tape Autoloader.............................................................................................................................. 1 2. Front panel components............................................................................................................................... 2 3. Cartridge Magazine........................................................................................................................................4 4. Cartridge magazine (top view)....
24. Securing the front of the library in the rack..............................................................................................27 25. Securing the rear of the library in the rack............................................................................................... 27 26. The cables at the rear of the library..........................................................................................................28 27. accessor locking screw...........................................
49. Configuration settings...............................................................................................................................54 50. Current information...................................................................................................................................54 51. Firmware revision......................................................................................................................................55 52. Unlock I/O station command...........
74. Drive diagnostic procedures..................................................................................................................... 63 75. Web User Interface menu.........................................................................................................................64 76. System Summary screen.......................................................................................................................... 65 77. Library Map screen....................................
99. New certificate.......................................................................................................................................... 84 100. Save/Restore configuration with cookies...............................................................................................85 101. Save configuration.................................................................................................................................. 86 102. View Library Logs screen.......................
Tables 1. Class I Laser Product................................................................................................................................... xv 2. Data capacity and recording format..............................................................................................................2 3. Front panel component descriptions............................................................................................................3 4. Rear panel component descriptions..............
24. Trap list................................................................................................................................................... 131 25. TapeAlert flags supported by the library................................................................................................132 26. TapeAlert flags supported by the Ultrium tape drive............................................................................ 134 27. Sense key definitions..........................................
Safety and environmental notices Safety notices and environmental notices for this product are shown and described. Safety notices Observe the safety notices when this product is used. These safety notices contain danger and caution notices. These notices are sometimes accompanied by symbols that represent the severity of the safety condition. Most danger or caution notices contain a reference number (Dxxx or Cxxx). The sections that follow define each type of safety notice and give examples.
If the symbol is... It means... This part or unit is heavy but has a weight smaller than 18 kg (39.7 lb). Use care when lifting, removing, or installing this part or unit. (C008) A hazardous condition due to the unit's susceptibility to electrostatic discharge. Laser safety and compliance Table 1. Class I Laser Product The library might contain a laser assembly that complies with the performance standards set by the US Food and Drug Administration for a Class I laser product.
Observe the following precautions when working on or around your IT rack system. • Heavy equipment - personal injury or equipment damage might result if mishandled. • Always lower the leveling pads on the rack cabinet. • Always install stabilizer brackets on the rack cabinet. • To avoid hazardous conditions due to uneven mechanical loading, always install the heaviest devices in the bottom of the rack cabinet. Always install servers and optional devices starting from the bottom of the rack cabinet.
• (For fixed drawers) This drawer is a fixed drawer and must not be moved for servicing unless specified by the manufacturer. Attempting to move the drawer partially or out of the rack might cause the rack to become unstable or cause the drawer to fall out of the rack. (R001 part 2 of 2) Caution Removing components from the upper positions in the rack cabinet improves rack stability during relocation.
• If a long-distance relocation is required, restore the rack cabinet to the configuration of the rack cabinet as you received it. Pack the rack cabinet in the original packaging material, or equivalent. Also, lower the leveling pads to raise the casters off the pallet and bolt the rack cabinet to the pallet. (R002) • DANGER: Racks with a total weight of > 227 kg (500 lb.
Preface This manual contains information and instructions necessary for the setup, operation, and servicing of the Dell™ PowerVault™ TL1000 Tape Library.
xx Dell PowerVault TL1000 Tape Autoloader: User's Guide
Chapter 1.
See Table 2 on page 2 for more information on supported tape cartridges in the TL1000 Tape Autoloader. WORM for and later is also supported. Table 2. Data capacity and recording format Type Native Data Capacity Recording Format Ultrium 8 12 TB (30 TB at 2.5:1 compression) Reads and writes data on 6656 tracks, 32 tracks at a time. Ultrium M8 9 TB (22.5 TB at 2.5:1 compression)1 Reads and writes data on 3584 tracks, 32 tracks at a time. Ultrium 7 6 TB (15 TB at 2.
Table 3. Front panel component descriptions Number Component 1 Operator Panel Description The Operator Panel features a monochrome 16character LCD graphic display that is on the front of the library. Library operations and service functions are completed from this screen. The Web User Interface offers some of the same functionality as the Operator Panel with a web browser for remote access to the library.
o l T um ie n r 5 1 C o l T um ie n r 5 2 C o l T um ie n r 4 1 C C o l T um ie n r 4 2 o l T um ie n r 3 1 C C o l T um ie n r 3 2 o l T um ie n r 2 1 C C o l T um ie n r 2 2 o l T um ie n r 1 1 C o l T um ie n r 1 2 1 a29z0025 C 2 3 Figure 3. Cartridge Magazine 1 Cartridge locations as they appear in the Library Map. Note: These labels are for reference only and do not display on the magazine.
Rear panel 5 4 1 2 6 a29z0003 3 Figure 5. Rear panel components Table 4. Rear panel component descriptions Number Component Description 1 Power connector 2 Power switch The library is powered ON when the power supply switch on the rear panel is ON (|). The library has no independent power switch on the front panel. 3 SAS host interface connector Serial-attached SCSI host interface cable connection.
provides inventory feedback to the host application, Operator Panel, and Web User Interface. The library stores the customized inventory data in memory. Library firmware supports a 6 or 8-character volume serial number (VOLSER) on the bar code label on the tape cartridge. SAS host interface The Half Height Tape Drives and later, support the Serial Attached SCSI (SAS) interface. The SFF-8088 SAS connector on the Ultrium 5 tape drives and later, are compatible with SAS-1 or SAS-2 cables.
with customer-supplied software) can alert operations personnel of possible problems or operator interventions that occur. All of the automation products support SNMP (Simple Network Management Protocol) and all of them support SNMP read and walk capability. The new Configuration capability of SNMP Query provides a common Management Information Base (MIB) across all of the tape libraries.
a80hh015 Figure 6. LTO half height tape drive Speed matching To improve system performance, the LTO 3 and later tape drives use a technique that is called speed matching. Speed Matching dynamically adjusts the native (uncompressed) data rate to the slower data rate of the attached server. Channel calibration The channel calibration feature of the LTO 3 and later tape drives customizes each read/write data channel for optimum performance.
Table 5. Ultrium data cartridge compatibility with Ultrium tape drive (continued) LTO Ultrium Data Cartridges Tape Drive 12 TB Ultrium 8 9 TB LTO M81 6 TB Ultrium 7 2.5 TB Ultrium 6 1.5 TB Ultrium 5 LTO4 LTO3 800 GB Ultrium 4 400® GB Ultrium 3 200 GB Ultrium 2 Read/ Write Read/ Write Read only Read/ Write Read/ Write Read only Read/ Write Read/ Write LTO2 LTO1 100 GB Ultrium 1 Read/ Write 1Library Firmware must be at 0080 or greater to support the LTO M8 media feature.
Front Reserved slot Rear Column 5 Column 4 Column 3 Column 2 Tier 2 Tier 2 Tier 2 Tier 2 Column 5 Column 4 Column 3 Column 2 Column 1 Tier 1 Tier 1 Tier 1 Tier 1 Tier 1 Column 1 Tier 2 Drive Accessor Figure 7. Location coordinates A storage element address is assigned to each cartridge at the time the cartridge is inserted.
Table 8. Environmental specifications (continued) Parameter Operating (see Note) Storage Shipping Note: The operating environment of the library must not conflict with the media storage requirements. The library can operate at elevated temperatures for an extended period. However, the temperature might shorten the useful life of media that is stored in the library. If media is stored in the library for more than 10 hours, the storage temperature requirements for media are met.
Ensure that the machine covers are always kept closed to minimize any contamination from airborne particles. Supported device drivers Device drivers enable the drive to interact with various servers. For applications that use device drivers, see the application’s documentation to determine which drivers to use. Note: If you do not have Internet access and you need information about device drivers, contact your sales representative.
Chapter 2. User interfaces “Operator Panel” on page 13 “Web User Interface” on page 16 The library has a local interface, the Operator Panel, and a remote Web User Interface (UI). The Operator Panel is on the front of the library and allows users to work locally on the library. The Web User Interface allows users and administrators to view and perform some library functions from remote sites. Operator Panel 6 8 7 9 1 2 4 3 5 a29z0177 The Operator Panel is on the front bezel of the library.
Table 11. Operator Panel component descriptions (continued) Number Component Description 8 Attention LED Amber LED lit when a cartridge is incompatible with the drive, marginal, or invalid. The LED turns OFF when the media is removed from the drive. The LED might also be lit when there is a power supply problem. 9 Error LED Amber LED lit when there is an unrecoverable library or drive failure. The corresponding error message displays on the LCD display.
• The Ready/Activity LED ( 6 in Figure 8 on page 13) turns ON any time the unit is powered ON and functional. The Ready/Activity LED flashes whenever there is library. This LED also flashes when the library is offline. • The Clean Drive LED ( 7 in Figure 8 on page 13) turns ON when a “cleaning required” command is issued by the drive. The LED turns OFF after a successful drive cleaning operation.
a29z0029 To log in to the Operator Panel, press the Enter key. The password entry screen displays. Figure 10. Password entry screen Press the UP and DOWN arrow keys to change the current digit. Press the Enter key to advance to the next digit. The default password is 0000. When you are logged in, you can change the password with the Change Login Password command. See “Configuring Operator Panel settings” on page 61. Screen elements 3 a29z0030 2 1 Figure 11.
Figure 13. Login page The factory default account login and password for an Administrator account is • Account: admin • Password: secure The account name and password are case-sensitive. After your account name and password are entered, use your mouse to click Login or press Enter. Note: You must change the password during the initial login. For information about account privileges, see “User privileges” on page 20.
Figure 14.
Figure 15. Superuser account window Chapter 2.
Figure 16. Administrator account window For a complete description of all Web User Interface menu options, see Chapter 4, “Operations,” on page 52. User privileges User privilege levels are manually assigned to user accounts created within the library. Controlling access to screens and operations within the library preserves the integrity of the library and the data that is stored within the library. There are four types of user privileges in the library.
Chapter 3.
Table 12. Location criteria (continued) Criteria Definition Relative humidity 20 - 80% non-condensing Air quality The library must be placed in an area with minimal sources of particulate contamination. Avoid areas near frequently used doors and walkways, stacks of supplies that collect dust, printers, and smokefilled rooms. Excessive dust and debris can damage cartridges and the tape drive. Clearance • Back: Minimum of 15 cm (6 in.) • Front: Minimum of 30 cm (12 in.) • Sides: Minimum of 5 cm (2 in.
When you decide on a location in your rack for the library, consider that the Operator Panel has a small LCD screen. The library must be positioned to allow for easy viewing. The rear of the library must be free from any obstructions to allow easy access to the power switch and other rear panel components. Note: Before you begin the rack installation of the library, read the safety information in “Rack safety” on page xv. Also, verify that no desktop feet are attached to the bottom of the library.
a29z0015 Figure 18. Rack mount screw locations for rear vertical rails 3. Place the screws 11 into the left and right brackets. Figure 19. Screws for front brackets 4. Attach the left 3 and right 4 (Figure 20 on page 25) front brackets to the front of the library chassis with 2 flat-head screws 8 on each side. Use the top two screw holes on each side. The flange of each bracket with the inserted screws ( 11 ) fits into the cutout on each side of the bezel.
8 3 a29z0185 4 11 8 Figure 20. Attaching the front brackets to the library chassis 5. Attach the left 1 and right 2 rear brackets to the left 5 and right 6 front rails with 2 round-head screws 10 on each side (Figure 21 on page 25). 12 1 2 5 6 a29z0019 10 Figure 21. Attaching the rear brackets to the rails Important: Do NOT tighten these screws completely. 6. Slide in the rear rails 7 from back to front, to create the rail assemblies.
a29z0018 7 Figure 22. Creating the rail assemblies 7. Install the rail assemblies into the rack (Figure 23 on page 26). Ensure the 3 holes in the front of the unit align with the 1U space marked on the vertical rails in Step 2. Secure the rails to the rack with 4 flat-head screws 9 on each side of the rack. Use both of the two screw locations on the rear of the rack rail (Figure 18 on page 24). Use the top and middle screw locations on the front of the rack rail (Figure 17 on page 23).
a29z0186 Figure 24. Securing the front of the library in the rack 9. Secure the rear of the library to the rack with a round-head screw 10 on each rear bracket (Figure 25 on page 27). Tighten the other rear bracket screws to secure the library to the rack. 10 a29z0022 10 Figure 25. Securing the rear of the library in the rack 10. Run the SAS cable, power cable, and Ethernet cable through the hook-and-loop fastener strap 12 .
a29z0023 12 Figure 26. The cables at the rear of the library Note: For information about converting and relocating the library, see Chapter 8, “Removal and replacement procedures,” on page 113. Removing the accessor locking screw Important: The accessor locking screw prevents the library accessor from moving during shipment and must be removed before the library is powered ON. 1 a29z0102 Remove the accessor locking screw, located on the rear panel of the library ( 1 in Figure 27 on page 28).
2 3 a29z0100 1 Figure 28. Interface cable connection 1. Attach an ethernet cable to the ethernet port ( 1 in Figure 28 on page 29) Note: On rack mount installations, run the cable through the hook-and-loop fastener strap on the right rear bracket. 2. Attach the host end of the SAS cable to the drive’s SAS connector ( 2 in Figure 28 on page 29). See “SAS host interface” on page 6 for information about the type of SAS connector that is required for attachment to the drive.
Note: On rack mount installations, run the rack PDU power cord through the hook-and-loop fastener strap on the right rear bracket, and tighten the strap. The rack PDU power cord is a special power cord that plugs into a rack power strip. 2. Plug the other end of the power cord into the nearest properly grounded power outlet. On rack mount installations, plug the other end of the rack PDU power cord into the nearest rack PDU. 3.
Table 13. Default library configuration settings (continued) Configuration Item Default Setting IPv6 address 0:0:0:0:0:0:0:0 Prefix length 64 Gateway 0:0:0:0:0:0:0:0 DNS setting Disabled DNS IP address 0.0.0.
Configuring your library with the Web User Interface If you choose to use the Web User Interface to configure your library, first enter your library network settings with the Operator Panel (see “Configuring network settings” on page 60). To configure your library with the Web User Interface: 1. “Logging in to the Web User Interface” on page 32 2. “Checking firmware level” on page 32 3. “Configuring library settings” on page 33 4. “Configuring network settings” on page 35 5.
Figure 30. System summary Configuring library settings Physical library settings Figure 31. Cartridge assignment settings To configure the library cartridge assignment settings, complete the following procedure: 1. In the Configure Library menu in the left navigation pane of the Web User Interface, click Physical/ Logical 2. In the Physical Settings, enter the Library settings: • Library name - Enter a name for your library.
• Bar code label length - Use to choose the number of characters in the cartridge bar code that is reported to the host computer. 3. Click Submit to enable the settings. Logical library settings Figure 32. Logical library mode settings To configure the library access mode settings for the logical library: 1. In the Configure Library menu in the left navigation pane of the Web User Interface, click Physical/ Logical 2.
Configuring network settings Once the network settings are entered on the Operator Panel, the current network configuration of the library can be modified with the Web User Interface. The changes that are made to the network settings take effect after the library is rebooted. Figure 33. Network settings To modify the network settings: 1. In the Configure Library menu in the left navigation pane of the Web User Interface, click Network. 2. Select the Ethernet Link speed (duplex mode). 3.
– IPv4 address - Sets the TCP/IPv4 address of the library on the network. – Subnet mask - Defines and limits users within a local network. – Gateway - Allows access outside the local network. • IPv6 settings - Select Use IPv6 to enable the IPv6 Internet Protocol. Select the corresponding button or check box to obtain an IP address automatically (DHCP), to obtain an IP address with stateless auto configuration, or to use static IP address settings.
2. Select the Date and Time settings. • Select the Enable NTP Server check box to enable time and date control with a time server on the network. – NTP server address - Enter the IP address of the time server. IPv4 and IPv6 addresses are supported, depending on the TCP/IP settings. Host names can be entered instead of numerical IP addresses if Use DNS is selected in the Network settings. – Time zone - Enter the time zone relative to Coordinated Universal Time (UTC).
Figure 36. Encryption enabled settings To modify the encryption settings: 1. In the Configure Library menu in the left navigation pane of the Web User Interface, click Encryption 2. In the Encryption method: drop-down menu, choose Application Managed or Library Managed to enable encryption in your library. No further configuration steps are necessary. Note: If your library has encryption licensed, Library Managed Encryption and Application Managed Encryption are supported.
Figure 37. Email notifications Note: This procedure is optional. To set up email notifications of library events: 1. In the Configure Library menu in the left navigation pane of the Web User Interface, click SMTP. 2. Configure the Send server settings. • SMTP server address - SMTP mail server address. IPv4 and IPv6 addresses are supported. Host names can be entered instead of numerical IP addresses if the DNS server is specified in the Network settings. • Sender address - Mail header information.
Figure 38. Trap notifications Note: This procedure is optional. SNMP notifications are not enabled unless you have selected the SNMP Enabled check box. To disable SNMP notifications, clear the SNMP Enable check box and click Submit. The traps that are supported by the TL1000 Tape Autoloader are listed in “Trap definitions (types)” on page 131. To set up trap notifications for an SNMP server: 1. In the Configure Library menu in the left navigation pane of the Web User Interface, click SNMP 2.
4. Enter the settings of the SNMP monitoring stations to be notified when an event takes place by clicking the modify buttons in the Trap List box. Figure 39. SNMP trap settings • Validity - Select the check box to enable and clear the check box to disable. • Address - IPv4 and IPv6 addresses are supported. Host names can be entered instead of numerical IP addresses if the DNS server is specified. • Version - Trap version v1, v2c, or v3.
Figure 40. SNMPv3 user settings • Validity - Select the check box to enable and clear the check box to disable. • User name - SNMPv3 unique user name. • Authentication - Authentication algorithm: disable, MD5, or SHA. When an algorithm is specified, an authentication password is required. • Authentication password - enter a password (see “Configuring Password Rules Settings” on page 44). • Confirm - Re-enter the Authentication password to confirm it.
a29z0226 Figure 41. User access settings 2. To add, modify, or remove a user account, do the following: • Add a user account: a. Click Add Figure 42. Add User dialog box b. Enter the User Name and Password into the dialog box and assign the user's role. Re-enter password to Confirm. c. Select one of the following from the Role menu: – User - User access permission allows users to monitor the library, but not to complete functions that affect the library.
Note: A new user's Password status is set to Expired. A new user is presented with a Login failure message and given the opportunity to create a new password. • Modify a user account: a. Observe the Password status of the user: – Available: The password is available to be changed. – Expired: The maximum password age was exceeded. The password is now invalid. – Unchangeable: The minimum password age was not exceeded. You cannot change the password.
• Minimum number of lower case alphabetic characters (a-z) - Choose the minimum number of lowercase alphabetic characters. The factory default value is 1. • Minimum number of numeric characters (0-9) - Choose the minimum number of numeric characters. The factory default value is 1. • Minimum number of special characters (!@#$%^&*()_+={}|[]\;':"<>?,./) - Choose the minimum number of special characters. The factory default value is 0.
Logging in to the Operator Panel In many environments, the default network settings might be sufficient to access your tape library on a network. To change the default network settings with the Operator Panel, complete the following procedure: 1. When the library is initialized, press Enter to move to the Password screen. 2. Enter 0000, the default password. The top menu screen displays. 3. When finished with the Operator Panel, press Cancel to return to the top menu screen. 4.
a. Select Configure Network Settings > Change Subnet Mask > Set Prefix Length. b. Enter the IPv4 prefix length. c. Press Enter again to apply the setting, or Cancel to reject the setting. d. Press Cancel to backtrack through the menu hierarchy. 8. IPv4/IPv6 Gateway (Default: 0.0.0.0). If DHCP is disabled, set the IP address manually. a. Select Configure Network Settings > Change Gateway. b.
To stop sequential mode, use the Move Cartridge command to unload the drive. This command cancels sequential mode; the next sequential cartridge is NOT loaded. To restart sequential mode, use the Move Cartridge command again to load a cartridge; the loading sequence resumes from the home position of that cartridge. c. Press Enter again to apply the setting, or Cancel to reject the setting. d. Press Cancel to backtrack through the menu hierarchy. 5.
a77ug305 Figure 46. Incorrect (left) and correct (right) placement of release gate Note: Column 5 Tier 2 is reserved as the exchange position. This position is accessible by the library only. A locking mechanism prevents insertion of a cartridge into the reserved slot. Each cartridge must be inserted with the indicator arrow on the leading edge of the upper surface of the cartridge pointing towards the cartridge magazine (see Figure 47 on page 49).
Verifying library and drive operation To verify the library is operating correctly: 1. From the top menu screen on the Operator Panel, press the Minus key to select Service, and press Enter. 2. Press the Minus key to select Diagnostics, and press Enter. 3. Select Run Library Verify, and press Enter. Follow the on-screen instructions. If there is a cartridge in a drive, the library moves the cartridge to its home position, or to the I/O station if the home position is not known. 4.
Registering for support notification Support notification registration provides email notification when new firmware levels are updated and are available for download and installation. Enter your user name and password on the Appendix D, “Library Configuration Form,” on page 149. Note: Library firmware and tape drive firmware are verified and released together.
Chapter 4.
“The Web User Interface” on page 64 Monitoring the Library “The system summary” on page 65 “The library map” on page 66 Managing the Library “Moving cartridges” on page 68 “Unloading the drive” on page 69 “Cleaning the drive manually” on page 69 “Taking the library online and offline” on page 70 “Conducting a library inventory” on page 70 “Unlocking the cartridge magazine” on page 70 Configuring the Library “Managing user access” on page 71 “Configuring physical and logical library settings” on page 7
Configuration Commands Service Unlock I/O Station* Move Cartridge Configure Library View Error Status Unlock Magazine Unload Configure Auto Cleaning Diagnostics Commands Clean Drive Configure Network Settings View Firmware Revision Configuration Inventory Configure Op Panel Settings Telnet Service Port* * For use by technical support personnel only. View Current Information Move to Ship Position View Settings Service Reboot Drive Set Default Logout Reboot Library * If enabled.
Firmware revision Service View Firmware Revision Figure 51. Firmware revision Select Service > View Firmware Revision to display the current version of the library firmware. Managing the library Unlocking the I/O station Unlock I/O Station Figure 52. Unlock I/O station command a29z0024 Select Unlock I/O Station to unlock the I/O station. This menu option is available only when the I/O station is enabled in the library configuration settings. Figure 53.
After the magazine is closed, wait for the library to complete its inventory before you proceed with normal library operations. Note: A blue release gate in the upper left corner of each column in the cartridge magazine prevents each cartridge from falling out of the front of the magazine. When manually releasing the gate with one hand, position your other hand in front of the column opening to protect cartridges that are ejected by the internal column spring.
Conducting a library inventory Commands Inventory Figure 58. Inventory command Select Commands > Inventory to force the library to run an inventory of the cartridge magazine, accessor, and tape drive to refresh the library map. An inventory is conducted automatically when power is first turned ON or when the cartridge magazine is removed and reinserted. Press Enter to conduct the inventory.
Rebooting the drive Commands Reboot Drive Figure 61. Reboot Drive command Select Commands > Reboot Drive to force the drive to reboot. You also specify whether the library will come online or offline after it finishes rebooting. Press Enter to reboot the drive. Rebooting the library Commands Reboot Library Figure 62. Reboot Library command Select Commands > Reboot Library to force the library to reboot. You also specify whether the library will come online or offline after it finishes rebooting.
Configure the number of active slots with the following setting: • Active Slots - The maximum number of active slots that can be set is dependent upon the I/O station configuration and auto cleaning setting. The active cartridge slots always begin with the cartridge position with the lowest cartridge address within the logical library.
Configuring date and time settings Configuration Configure Library Configure Date/Time Set Date Set Time Figure 67. Date and time settings Select Configuration > Configure Library > Configure Date/Time to set the date and time on your library manually after a power disruption and when daylight saving time starts and ends. The date is set in MM/DD/YYYY format, and the time is set in 24-hour HH:MM:SS format.
Note: The Internet Protocol (IPv4, IPv6, or dual IPv4/IPv6) selection is used for the TL1000 Tape Autoloader IP address, subnet mask, gateway address, time server address, mail server address, SNMP trap address, and EKM server addresses. Configure the network with the following settings: • Link Speed - Ethernet duplex mode (Auto, 10Base-T Full, 10Base-T Half, 100Base-TX Full, 100BaseTX Half).
Configuring Web GUI Settings Configuration Unlock a User Account a29z0206 Configure WEB GUI Settings Figure 70. Configuring Web GUI settings Use Configuration > Configure Web GUI Settings > Unlock a User Account to unlock a User Account. The password of the user unlocked by Unlock a User Account is automatically changed to secure. Setting the library to factory defaults Configuration Set Default Figure 71.
Select Service > Diagnostics > Run Library Verify to test the library and drive hardware, communications, and the read or write capability of the library. Library Verify is the most critical and most frequently used test, and is run after all maintenance procedures to ensure correct library performance. Note: If the host application hasn't already unloaded tape cartridges in the drives, run the Library Verify diagnostic test. To run library verification diagnostic tests: 1.
• View the Error Log to check if any errors occur. If an error occurs, see Appendix A, “Error codes,” on page 115 to identify and locate the problem. The Web User Interface Figure 75 on page 64 shows all the menu options available from the Web User Interface for the Administrator User account. For information on the menu user access privileges for User, Superuser, and Administrator accounts, see Chapter 2, “User interfaces,” on page 13.
Monitoring the library The system summary Figure 76. System Summary screen Select Monitor System > System Summary to display a summary of the status of the tape drive and the library, and the current configuration of the library, comprising: • Library name • Library status (OK, Degraded, or Failed). It displays Not Ready while initializing. • Drive status (OK, Degraded, or Failed). It displays Empty, Loading, or Ejected when the drive is empty, loading media, or media is ejected or unloaded in the drive.
• Service Tag number The library map Figure 77. Library Map screen Select Monitor System > Library Map to display a graphical view of the library. Each component of the library is represented by a clickable icon. Select a component in the library map to display detailed information for that component of the library on the right side of the page. A grayed-out column represents the I/O station.
• IPv4 Settings – IPv4 address – Subnet mask – Gateway address – DHCPv4 (Enabled or Disabled) • Column n, Tier n Information – Slot type (Storage, I/O station, or Cleaning) – Element address • Drive Information – Status (OK, Degraded, or Failed). Drive Status displays Empty, Loading, or Ejected when the drive is empty, loading media, or media is ejected/unloaded in the drive. It displays Cleaning when the cleaning cartridge is in the drive, and Initializing while initializing.
Managing the library Moving cartridges Figure 78. Move Cartridges screen Use Manage Library > Move Cartridges to move data and cleaning cartridges between the I/O station, storage positions, inactive slots, and tape drive. Move cartridges using either of two methods: • Click and drag a cartridge from one location to another. • Click a cartridge, select location coordinates from the Destination slot menu, and click Move.
- Remaining uses for cleaning cartridges. When a cleaning cartridge is added to the library (I/O station or cleaning slot) the remaining uses are displayed as 50. The actual remaining uses are updated when the cleaning cartridge is loaded into the tape drive. See “Cleaning cartridge” on page 95.
Taking the library online and offline Figure 81. Library State screen Select Manage Library > Library State to take the library online or offline. Check the library status, and click the button that is displayed to change the library status. It is sometimes necessary to take the library offline before library servicing functions are completed. Once these operations are finished, it is necessary to bring the library back online. Note: The tape drive is always online, even when the library is offline.
Configuring the library Managing user access Figure 85. User Access screen Select Configure Library > User Access to add, modify, or remove administrator, superuser, and user accounts, and to change passwords. Up to 7 users can be configured with the Web User Interface. To add, modify, or remove users that are able to access the library with the Web User Interface: 1. In the Configure Library menu in the left navigation pane of the Web User Interface, click User Access. 2.
– User - User access permission allows users to monitor the library, but not to complete functions that affect the library. – Superuser - Superuser access permission allows users to operate the physical and logical library, but not to change configuration settings. – Administrator - Administrator access permission allows users to complete tape library functions and change configuration settings.
Enter all user IDs and passwords on the Library Configuration form in Appendix D, “Library Configuration Form,” on page 149. Click Submit to transfer the settings to the library. A dialog message is displayed when the settings are updated successfully. Configuring Password Rules Settings Figure 88. Password Rules screen The Password Rules tab displays the rules for user passwords. • Minimum number of characters - Choose the minimum password length. The factory default value is 8.
Configuring physical and logical library settings Physical library settings Select Configure Library > Physical/Logical to configure the physical library settings. Figure 89. Physical library settings screen The Physical Settings box contains settings for the library name, cleaning cartridge, and the cartridge label bar code. Do the following: • Library name - Use to enter a name for your library. • Auto cleaning - Use to enable automatic cleaning of the tape drive.
Autoload - Sequential mode with auto load mode Enabled loads the first available cartridge (the lowest Column/Tier cartridge position that contains a cartridge) automatically if the library powers ON, or resets, with an empty drive. If the library powers ON with a cartridge already in the drive, sequential mode will start from the home position of that cartridge, unless the host issues a rewind and unload command to the drive, in which case the next cartridge in sequence will be loaded into the drive.
Configuring network settings Figure 90. Network settings screen Use Configure Library > Network to set the network settings for the library. Note: The Internet Protocol (IPv4, IPv6, or dual IPv4/IPv6) selection is used for the TL1000 Tape Autoloader IP address, subnet mask, gateway address, time server address, mail server address, SNMP trap address, and EKM server addresses.
– Gateway - Allows access outside the local network. • IPv6 Settings - Select Use IPv6 to enable the IPv6 Internet Protocol. Select the corresponding check box to obtain an IP address with stateless auto configuration. Select the corresponding option to obtain an IP address automatically (DHCP) or to use a static IP address. Enter the following parameters if you are using static IP address settings: – IPv6 address - Sets the TCP/IPv6 address of the library on the network.
Figure 92. Encryption licensed settings screen Note: Application Managed Encryption is the only option on a non-encryped-licensed library. To modify the encryption settings: 1. In the Configure Library menu in the left navigation pane of the Web User Interface, click Encryption 2. In the Encryption method: drop-down menu, choose Application Managed or Library Managed to enable encryption in your library. No further configuration steps are necessary. 3. Click Submit to enable the settings.
Configure the date and time settings with one of three methods: automatically with a remote NTP time server on the network, automatically with the clock on your host computer, or manually. Note: If you manually set your date and time, you must reset the date and time after the library is powercycled and after a library reset. Note: When the library is power-cycled, wait 10 seconds after the power is OFF before the library is powered ON again.
Configuring email notifications Figure 94. Email notifications Note: This procedure is optional. To set up email notifications of library events: 1. In the Configure Library menu in the left navigation pane of the Web User Interface, click SMTP. 2. Configure the Send server settings. • SMTP server address - SMTP mail server address. IPv4 and IPv6 addresses are supported. Host names can be entered instead of numerical IP addresses if the DNS server is specified in the Network settings.
Configuring trap notifications Figure 95. Trap notifications Note: This procedure is optional. SNMP notifications are not enabled unless you have selected the SNMP Enabled check box. To disable SNMP notifications, clear the SNMP Enable check box and click Submit. The traps that are supported by the TL1000 Tape Autoloader are listed in “Trap definitions (types)” on page 131. To set up trap notifications for an SNMP server: 1.
4. Enter the settings of the SNMP monitoring stations to be notified when an event takes place by clicking the modify buttons in the Trap List box. Figure 96. SNMP trap settings • Validity - Select the check box to enable and clear the check box to disable. • Address - IPv4 and IPv6 addresses are supported. Host names can be entered instead of numerical IP addresses if the DNS server is specified. • Version - Trap version v1, v2c, or v3.
Figure 97. SNMPv3 user settings • Validity - Select the check box to enable and clear the check box to disable. • User name - SNMPv3 unique user name. • Authentication - Authentication algorithm: disable, MD5, or SHA. When an algorithm is specified, an authentication password is required. • Authentication password - enter a password (see “Configuring Password Rules Settings” on page 44). • Confirm - Re-enter the Authentication password to confirm it.
Figure 98. Certificate screen This library takes in certificate content and key content in two separate .pem files. The library requires a browser restart or library power reset for a certificate change or update. 1. Use Configure Library > Certificate to upload a SSL certificate. 2. In the Import box, click the Browse... buttons to navigate to the Certificate and Private Key files to be imported. 3. When the Certificate and Private Key files are selected, click Import in the Import box. 4.
Note: When a user-provided certificate and private key are removed, the system defaults to the selfsigned certificate and private key that shipped with the machine. Note: The imported SSL Certificate/Private Key is not saved during the Save/Restore function on the Autoloader. If the Dell PowerVault TL1000 Autoloader is replaced, the SSL Certificate and the Private Key must be imported again, if needed.
Figure 101. Save configuration Note: This procedure is recommended. Each time that you change the configuration of your library, save the configuration. This function also maintains several library configuration profiles that can be restored to the library when wanted with the Web User Interface. To save a library configuration: 1. In the Configure Library menu in the left navigation pane of the Web User Interface, click Save/ Restore 2.
Servicing the library Library logs Figure 102. View Library Logs screen Select Service Library > View Library Logs to display a log history summary of errors that occurred. The error log is displayed with sense data information. The summary can be filtered to display errors with specific sense data code types. Click Refresh to read the log of errors from the tape library. Click detail in the index of error messages to see more information about the error.
Description Description of the error detail Link to more details about the error Downloading logs Tape library logs and drive logs may be used by support personnel to help troubleshoot problems. Select Service Library > Download Logs to download the library log or to download the tape drive memory dump. Figure 103. Download Logs screen To download the library logs: 1. Click Download in the Download Library Log box to download the library logs and save to a file. 2.
Updating library and drive firmware Figure 105. Firmware Update screen Select Service Library > Firmware Update to update the library and drive firmware. Note: It is the customer's responsibility to maintain the library and drive firmware at the most recent level. Consider these recommendations to provide maximum performance and reliability: • The latest version of microcode must be installed on your tape libraries and devices. • The library code must be updated first, unless noted otherwise.
Usage statistics Figure 106. Usage Statistics screen Select Service Library > Usage Statistics to view statistics information about the movement of the robotics of the library. The Last update shows the time of the most recent library data refresh. Motion counts Lists the accumulated operation count for all movements, accessor movements, picker movements, and X-axis movements.
Chapter 5. Media “Data cartridges” on page 91 “Write once, read many (WORM) cartridges” on page 94 “Cleaning cartridge” on page 95 “Bar code labels” on page 95 “Write-Protect switch” on page 97 “Cartridge care and handling” on page 97 “Environmental and shipping specifications for tape cartridges” on page 100 To ensure that your Ultrium Tape Drive conforms to Dell's specifications for reliability, use only LTO Ultrium tape cartridges.
Table 14.
Table 15. Nominal cartridge life: Load/unload cycles (continued) Type Load/Unload Cycles Ultrium 6 20,000 (20k) Ultrium 5 20,000 (20k) Ultrium 4 20,000 (20k) Ultrium 3 20,000 (20k) Ultrium 2 10,000 (10k) Ultrium 1 5000 (5k) Cartridge compatibility For information on Ultrium data cartridge compatibility with Ultrium tape drives, see Table 5 on page 8.
at the L7 density can continue to be read and written in LTO7 and LTO8 tape drives. However, they remain limited to the 6 TB native capacity. TL1000 Tape Autoloader firmware version 0080 added support for uninitialized M8 cartridges, in addition to support for pre-initialized M8 cartridges. In any tape product with M8 cartridges, the minimum LTO8 tape drive firmware version is HB82.
Cleaning cartridge An Ultrium Universal Cleaning Cartridge is required to clean the tape drive. The drive itself determines when it must be cleaned and notifies the library. When notified, the library indicates that the drive needs cleaning by turning ON the "Clean Drive" LED on the front panel of the library and posting a message on the library display. A tape drive within a library requires the use of a library menu function to either automatically or manually clean the tape drive.
Table 17. Cartridges and VOLSERs compatible with the Ultrium Tape Drives (continued) Cartridges VOLSER Ultrium 2 Data Cartridge xxxxxxL2 Ultrium 1 Data Cartridge (READ ONLY) xxxxxxL1 LTO Ultrium Cleaning Cartridge CLNxxxLx To determine the complete specifications of the bar code and the bar code label, contact your sales representative. When a bar code label is attached to a tape cartridge, place the label only in the recessed label area (see 5 in Figure 107 on page 91).
Write-Protect switch The position of the write-protect switch on the tape cartridge (see 1 ) determines whether you can write to the tape. If the switch is set to: • The locked position (solid red), data cannot be written to the tape. • The unlocked position (black void), data can be written to the tape. If possible, use your server's application software to write-protect your cartridges (rather than manually setting the write-protect switch).
• Define and make personnel aware of data recovery procedures. Ensure proper packaging • When shipping a cartridge, use the original or better packaging. • Always ship or store a cartridge in a jewel case. • Use only a recommended shipping container that securely holds the cartridge in its jewel case during transportation. • Never ship a cartridge in a commercial shipping envelope. Always place it in a box or package.
• Inspect the cartridge for damage before you use or store it. • Inspect the rear of the cartridge (the part that loads first into the tape load compartment) and ensure that there are no gaps in the seam of the cartridge case. If there are gaps in the seam (see Figure 112 on page 99), the leader pin might be dislodged. Figure 112. Checking for gaps in the seams of a cartridge • Check that the leader pin is properly seated.
Environmental and shipping specifications for tape cartridges Before you use a tape cartridge, acclimate it to the operating environment for 24 hours or the time necessary to prevent condensation in the drive (the time varies, depending on the environmental extremes to which the cartridge was exposed). The best storage container for the cartridges (until they are opened) is the original shipping container.
Chapter 6. Troubleshooting “How the library reports problems” on page 101 “Library error message content” on page 102 “Diagnosing a problem” on page 103 “Isolating problems” on page 106 “Installation and configuration problems” on page 108 “Interpreting front panel LEDs” on page 108 “Reseating cables” on page 110 “Emailing logs” on page 110 The TL1000 Tape Autoloader is a customer replaceable unit (CRU). The customer is responsible for the setup and maintenance of the library.
Library error message content When a library event occurs, the event is logged in to flash memory on the Library Control Board. The library error log is viewed on the Operator Panel by selecting Service > View Error Status. The log lists all of the library error messages in the order in which they occurred, starting with the most recent at the top.
Diagnosing a problem Problem Area If... Then... Cartridge A cartridge is not ejecting from the drive... 1. Try unloading the drive (Operator Panel: Commands > Unload). 2. Power cycle the library. 3. If the cartridge does not eject from the drive, see “Contacting Dell technical support” on page 111. The cartridge case or tape inside the cartridge is damaged... Replace the tape cartridge. Your cleaning cartridge expires... Replace the cleaning cartridge.
Problem Area If... Then... Communication Functions You are experiencing difficulty with exercising some library functions (for example, updating firmware or logging in to the library remotely)... 1. If you have a recent backup of your configuration, proceed to the next step. If you do not, try to save one now (Web User Interface: Configure Library > Save/Restore). 2. If a static IP address is used, make note of your library's IP address. With DHCP, proceed to the next step. 3.
Problem Area If... Then... Error Codes or TapeAlert Flags The library issued an error code... 1. Make note of the error code. An error message was received by way of email notification (if enabled)... A TapeAlert flag was received... 2. Power cycle the library. a. If the error recurs, see Appendix A, “Error codes,” on page 115. b. If the error does not recur, resume normal library operations. 1. Make note of the TapeAlert flag. 2. Power cycle the library. a.
Problem Area If... Then... Installation and Configuration You are experiencing trouble installing or configuring your library... See “Installation and configuration problems” on page 108. ITDT-DCR The Performance Test duration Items affecting the duration of the test: varies... • The level of adapter device driver • Your adapter model and type Library Not Booting There is a blank operator panel/display... The accessor does not move...
4. If the power supply seems to be delivering power to the library; but air does not flow from the powersupply cooling fan grill on the rear of the library, replace the library. Isolating drive problems 1. Ensure that the drive firmware is at the latest level (visit http://www.dell.com/support). 2. Cycle library power. 3. If the drive is experiencing permanent or temporary errors or if the Clean LED is lit on the front panel of the library, clean the drive. 4. Run Library Verify. a.
a. If ITDT-DCR cannot successfully locate the LTO drive, suspect cabling or HBA problems, and skip to Step 4. b. If ITDT-DCR successfully located the LTO drive, proceed to Step 3. See “ITDT-SE” on page 111 for a brief description of ITDT-DCR and instructions on how to download the tool from the web. 2. If ITDT-DCR successfully locates the LTO devices, verify that the correct application device drivers and backup application software is properly installed. 3.
1 Ready/Activity LED 3 Attention LED 2 Cleaning LED 4 Error LED Table 20. Front Panel LED indicators Library Condition Ready/Activity LED POST (Power ON Self Test) Message on Display Cleaning LED Attention LED Error LED Flashes 2 times every 3 seconds OFF OFF OFF INITIALIZING... INVENTORY...
Table 20. Front Panel LED indicators (continued) Library Condition Ready/Activity LED Cleaning LED Attention LED Error LED ON OFF OFF OFF Library is online and ready to receive a command Message on Display READY Reseating cables To reseat external library cables, complete the following steps: 1. Locate the following cables on the rear panel of the library. a. SAS attachment for the drive b. Ethernet cable for connection to a network c. Power supply cable 2.
Chapter 7. Service procedures “ITDT-SE” on page 111 “Contacting Dell technical support” on page 111 ITDT-SE ITDT-SE is a tool with multifunction capability and is a quick, convenient, and efficient method for drive firmware updates. It can also assist with drive dump retrievals. Some of the capabilities of this tool: • Runs quick or extended diagnostic procedures on tape drives.
1. Visit http://www.dell.com/support. 2. Verify your country or region in the Choose A Country/Region menu at the bottom of the page. 3. Click Contact Us on the left side of the page. 4. Select the appropriate service or support link that is based on your need. 5. Choose the method of contacting Dell that is convenient for you.
Chapter 8. Removal and replacement procedures “Required tools” on page 113 “Replacing a defective cartridge magazine” on page 113 “Unlocking the cartridge magazine manually” on page 113 Required tools Installing or relocating the rack mount kit or deskside kit for your library requires the following tool: • #2 Phillips screwdriver Replacing a defective cartridge magazine After your replacement cartridge magazine is received, complete the following steps to replace the defective cartridge magazine.
Figure 114. Cartridge magazine lock release access hole 2. Insert the end of a straightened paper clip, or similar object, into the lock release access hole. Gently push the lock mechanism to release the lock and eject the cartridge magazine. 3. If the I/O station is enabled, push the lock mechanism twice or push and hold the lock mechanism until the cartridge is withdrawn far enough to clear the I/O station lock. 4. Remove the cartridge magazine from the front of the library.
Appendix A. Error codes “Library error codes” on page 115 “Drive error codes” on page 128 “Web User Interface error messages” on page 128 “Trap definitions (types)” on page 131 When an error occurs during operation of the library, the library stops the current operation and displays an error code on the Operator Panel. Unless otherwise noted, try to resolve the problem by cycling power to the library and retrying the last operation.
Table 21. Library error codes (continued) Code (H) Description Panel Indication Action Required 1. Remove the accessor locking screws. See “Removing the accessor locking screw” on page 28. 0009 The accessor locking screw has not been removed. 2. Cycle the power supply and try again. CHK 0009 • If the problem is corrected, run Library Verify before normal library operations resume. • If the problem persists, see “Contacting Dell technical support” on page 111. 1. Observe LEDs.
Table 21. Library error codes (continued) Code (H) Description Panel Indication LDI I/F error. 0020 Transmit data abnormality detected (NAK reception). - Receive timeout detected (ACK/NAK reception). - LDI I/F error. 0022 0023 Response packet reception timeout detected. LDI I/F error. ENQ receive timeout detected. 1. Observe LEDs. See “Interpreting front panel LEDs” on page 108. 2. Reseat all cables. See “Reseating cables” on page 110. LDI I/F error. 0021 Action Required - 3.
Table 21. Library error codes (continued) Code (H) 002C Description LDI I/F error. ACK IU event timeout detected. Panel Indication - LDI I/F error. 002D Response IU event timeout detected. - Action Required Cycle the power supply and try again. • If the problem is corrected, run Library Verify before normal library operations resume. • If the problem persists, see “Contacting Dell technical support” on page 111. LDI I/F error. 002E 002F 0040 Transfer Ready IU event timeout detected. LDI I/F error.
Table 21. Library error codes (continued) Code (H) Description Panel Indication 0053 Response acknowledge error received from bar code reader. Suspect the bar code reader cable connection. 0056 Receive data checksum error received from bar code reader. Suspect the bar code reader cable connection. CHK 0056 0057 Invalid data received from bar code reader. Suspect the bar code reader cable connection. CHK 0057 0058 A bar code reader read-error detected.
Table 21. Library error codes (continued) Code (H) 0070 Description Calibration failed because the accessor contains media. Suspect the centering sensor. Panel Indication Action Required 1. Attempt to unload the cartridge from the accessor. See“Moving cartridges” on page 56 (Operator Panel) or “Moving cartridges” on page 68 (Web User Interface). CHK 0070 2. Cycle the power supply and try again. • If the problem is corrected, run Library Verify before normal library operations resume.
Table 21. Library error codes (continued) Code (H) Description Panel Indication 007D Drive does not enter MOUNT state within 200 seconds of a PUT command. Suspect the drive or X motor. CHK 007D 007E Drive does not enter SET state within 3 seconds of a PUT command. Suspect the drive or X motor. CHK 007E Action Required Cycle the power supply and try again. • If the problem is corrected, run Library Verify before normal library operations resume.
Table 21. Library error codes (continued) Code (H) Description Panel Indication X movement error #1. 0080 During X movement, the target stop position's origin sensor error detected. Suspect the X origin sensor or X motor. CHK 0080 During X movement, a motor sync error detected. Suspect the X encoder sensor or X motor. 1. Check the accessor locking screw and remove it if it is installed. See “Removing the accessor locking screw” on page 28. 2. Cycle the power supply and try again.
Table 21. Library error codes (continued) Code (H) Description Panel Indication Action Required 1. Confirm the media is compatible. 00B0 Failed to detect media in the accessor at completion of GET operation. Suspect the centering sensor, X motor, or P motor. 2. Cycle the power supply and try again. CHK 00B0 • If the problem persists, see “Contacting Dell technical support” on page 111. Cycle the power supply and try again. No media is contained in the specified cell (Cell Empty).
Table 21. Library error codes (continued) Code (H) Description Panel Indication accessor error #1. 00B8 Reverse REV position (PP1) error (accessor origin not detected or FWD position detected). Suspect the P origin sensor, FWD sensor, or P motor. CHK 00B8 00B9 1. Check the accessor locking screw and remove it if it is installed. See “Removing the accessor locking screw” on page 28. 2. Cycle the power supply and try again.
Table 21. Library error codes (continued) Code (H) Description Panel Indication Centering calibration error #1. 00C8 During centering calibration, centering sensor OFF condition could not be detected. Suspect the centering sensor or P motor. Action Required Cycle the power supply and try again. CHK 00C8 • If the problem is corrected, run Library Verify before normal library operations resume. • If the problem persists, see “Contacting Dell technical support” on page 111.
Table 21. Library error codes (continued) Code (H) 00DD Description An error detected during bar code reader firmware check. Suspect the bar code reader cable connection. Panel Indication Action Required 1. Initiate an inventory. See “Conducting a library inventory” on page 57 (Operator Panel) or “Conducting a library inventory” on page 70 (Web User Interface). CHK 00DD 2. Cycle the power supply and try again. • If the problem is corrected, run Library Verify before normal library operations resume.
Table 21. Library error codes (continued) Code (H) Description Panel Indication Sensor error #2. 00F1 Accessor encoder sensor A error detected during blink check. Suspect the accessor encoder sensor A. Action Required Cycle the power supply and try again. CHK 00F1 • If the problem is corrected, run Library Verify before normal library operations resume. • If the problem persists, see “Contacting Dell technical support” on page 111. Sensor error #3.
Drive error codes Table 22. Drive error codes Code (H) 0200 Description Panel indication Invalid data sent to drive. CHK 0200 NAK detected. 0201 Timeout error occurred while drive is waiting for response. CHK 0201 0203 Drive disconnected. CHK 0203 0205 Drive busy. CHK 0205 0206 Command could not be executed because drive is not mounted. CHK 0206 020E Drive error detected. CHK 020E 020F Unsupported drive detected.
Table 23. Web user error messages (continued) Title Parameter Error Command Error Message Issuing Panel Login failure. Login Unsupported update file. Firmware Update Invalid parameter found in [***]. Configure Library Please input parameter of [***]. Configure Library Password parameter error. User Access User name parameter error. User Access Not enough role. User Access A user name unmatched. User Access A user is already existing. User Access Users full.
Table 23. Web user error messages (continued) Title Cleaning Command Error I/O Error Network Error Message Issuing Panel Illegal medium. Clean Drive Source element empty. Clean Drive Destination element full. Clean Drive Drive failure. Clean Drive Prevent medium removal. Clean Drive During import/export element access. Clean Drive Gap detected. Clean Drive Not loaded. Clean Drive Expired medium. Clean Drive Write protect error. Clean Drive Cleaning execution failure: [****].
Trap definitions (types) The TL1000 library supports the following types of SNMP traps. Table 24.
Appendix B. TapeAlert flags “TapeAlert flags supported by the library” on page 132 “TapeAlert flags supported by the Ultrium tape drive” on page 134 Additional information is provided to the reader about the tape library and tape drive. All error code and diagnostic information cannot be accessed from the Operator Panel of the library. The Operator Panel will, however, display other library error codes and drive error codes when problems occur.
Table 25. TapeAlert flags supported by the library (continued) Flag Number 04 06 Flag Name Description Action Required Library Hardware D The library mechanism has a hardware fault that is not mechanismrelated, or requires power cycle to recover. 1. Cycle the power supply and try again. Library Interface The library identified an interface fault. 1. Check all cables and cable connections. Type1 C 2. If the problem persists, see “Contacting Dell technical support” on page 111. C 2.
Table 25. TapeAlert flags supported by the library (continued) Flag Number Flag Name Description Type1 Action Required 16 Library I/O station The operation Close the I/O station. failed because the library I/O station is open. W 17 Library Mailslot Mechanical problem with the I/O station. There is a mechanical problem with the library I/O station. C 18 Library Magazine Library magazine not present. The library cannot operate without the magazine. C 1. Insert the magazine into the library.
Table 26. TapeAlert flags supported by the Ultrium tape drive (continued) Flag Number 6 Flag Name Write failure Description Action Required Set for any unrecoverable write or positioning error where isolation is uncertain and failure might be because of a faulty tape cartridge. If Flag Number 9 is also set, make sure that the write-protect switch is set so that data can be written to the tape. See “Write-Protect switch” on page 97. If Flag Number 4 is also set, the tape cartridge is defective.
Table 26. TapeAlert flags supported by the Ultrium tape drive (continued) Flag Number Flag Name Description Action Required 19 Nearing media life Set when the tape cartridge is nearing its specified end of life. It is cleared when the cartridge is removed from the drive. 1. Copy the data to another tape cartridge. 2. Replace the tape cartridge. 20 Clean now Set when the tape drive detects that it needs cleaning. Clean the tape drive.
Table 26. TapeAlert flags supported by the Ultrium tape drive (continued) Flag Number Flag Name Description Action Required 51 Tape directory invalid at unload Set when the tape directory on the tape cartridge that was previously unloaded is corrupted. The file-search performance is degraded. Use your backup software to rebuild the tape directory by reading all the data.
Table 26. TapeAlert flags supported by the Ultrium tape drive (continued) Flag Number 56 Flag Name Unload failure Description Set when a drive hardware error prevents the tape cartridge from being unloaded from the tape drive, or when the tape cartridge is stuck in the drive. Action Required 1. Unload the cartridge from the drive with the Operator Panel or the Web User Interface. 2. Try a power cycle of the entire library.
Appendix C. Sense data “Sense Key definitions” on page 139 “Library sense data” on page 139 “Tape drive sense data” on page 141 Sense Key definitions Table 27.
Table 28.
Table 28. Library sense data (continued) Sense Key ASC ASCQ Aborted Command (0B) 41 nn Description LDI command failure** * This code is preserved only in the library log when “FID” or “ATTN DRV” message is received from the tape drive. This code is not reported to the host server. ** This code is preserved only in the library log. This code is not reported to the host server. Tape drive sense data Table 29.
Table 29. Ultrium Tape drive sense data (continued) Byte Bit Address or Name 7 6 5 4 34 3 2 1 0 SCSI Address 35 Frame number 36-39 Drive number Port Identifier (Relative Target Port Address) Reporting Sense This is the hashed SAS address of the drive port (for example, F32A94) with byte 36 being reserved.
Table 29. Ultrium Tape drive sense data (continued) Bit Address or Name Byte 7 6 90-95 5 4 3 2 1 0 Reserved (0) Table 30. Ultrium Tape drive sense data - Bytes 12 and 13 Byte 12 ASC Byte 13 ASCQ Description 00 00 No additional sense - The flags in the sense data indicate the reason for the command failure 00 01 Filemark detected - A Read or Space command terminated early due to an FM. The FM flag is set.
Table 30. Ultrium Tape drive sense data - Bytes 12 and 13 (continued) Byte 12 ASC Byte 13 ASCQ Description 25 00 LUN not supported - The command was addressed to a non-existent logical unit number. 26 00 Invalid Field in Parameter List - An invalid field has been detected in the data sent during the data phase. 27 00 Write Protect - A Write type operation has been requested on a cartridge which has been write protected.
Table 30. Ultrium Tape drive sense data - Bytes 12 and 13 (continued) Byte 12 ASC Byte 13 ASCQ Description 43 00 Message Error - A message could not be sent or received due to excessive transmission errors. 44 00 Internal target failure - A hardware failure has been detected in the drive that has caused the command to fail. 45 00 Select/Reset Failure - An attempt to reselect an initiator in order to complete the command has failed.
Table 30.
Table 30.
5. The Illegal Length Indicator (ILI) flag (Byte 2, bit 5) is set if a Read or Verify ended because a block was read from tape that did not have the block length requested in the command. 6. The Information Bytes (Bytes 3-5) are only valid if the Valid flag is set. This occurs only for current errors and not for deferred errors. 7. The Field Replaceable Unit field (Byte 14) is set to either zero or to a non-zero, vendor-specific code indicating which part of the drive is suspected of causing the failure. 8.
Appendix D. Library Configuration Form Make a copy of this form, fill it out as you are installing and configuring your library. Update the form each time changes are made to the library. The information that is contained on this form is important, and helpful if a call to Dell service is necessary. Store this form in a secure location.
Static IP address Prefix Length Gateway DNS DNS IP address NTP Date/Time Server NTP Server IP address Time Zone Auto Adjustment by PC SMTP (Mail) Server SMTP Server Address Sender Address Subject Mail to 01 Mail to 02 Mail to 03 Mail to 04 Mail Event Level SNMP Server Community Name Location Contact Trap to 01 Trap to 02 Trap to 03 Trap to 04 User 1 User 2 User 3 User 4 Trap Event Level 150 Dell PowerVault TL1000 Tape Autoloader: User's Guide
Library and Drive Firmware Type of Firmware Current Firmware Level Library Drive User Accounts The Administrator (admin) password is listed in the Table 31 on page 151 table. Modify and add extra Administrator, Superuser, Service, and User names and passwords that are created. User names and passwords are case-sensitive. Table 31. User Accounts User name Access Level Password admin Administrator secure Support Notification User name Password Appendix D.
Appendix E. Accessibility Accessibility features help a user with a physical disability, such as restricted mobility or limited vision, successfully use the HTML version of the customer documentation. Features These are the major accessibility features for the HTML version of the Dell PowerVault TL1000 Tape Autoloader User's Guide. • You can use screen-reader software and a digital speech synthesizer to hear what is displayed on the screen. The following screen readers are tested: WebKing and Window-Eyes.
Glossary This glossary defines the special terms, abbreviations, and acronyms that are used in this publication. If you do not find the term that you are looking for, refer to the index or to the Dictionary of Computing, 1994. Numbers 2:1 compression The relationship between the quantity of data that can be stored with compression as compared to the quantity of data that can be stored without compression.
AME Application Managed Encryption. ampere (A) A unit of measure for electric current that is equivalent to a flow of 1 coulomb per second, or to the current produced by 1 volt applied across a resistance of 1 ohm. ANSI American National Standards Institute. application-managed encryption Tape encryption that is controlled by an application. archive To collect and store files in a designated place. ASCII American National Standard Code for Information Interchange.
Border Gateway Protocol (BGP) BGP is the core routing protocol of the Internet. It works by maintaining a table of IP networks or 'prefixes' that designate network reachability among autonomous systems (AS). BRMS Backup Recovery and Media Services. browser A client program that initiates requests to a web server and displays the information that the server returns.
command A control signal that initiates an action or the start of a sequence of actions. compact disc (CD) A disc, usually 4.75 inches in diameter, from which data is read optically by using a laser. compression The process of eliminating gaps, empty fields, redundancies, and unnecessary data to shorten the length of records or blocks. concurrent Refers to diagnostic procedures that can be run on one control unit while the rest of the subsystem remains available for customer applications.
DCS Designated Cleaning Slot. degauss To make a magnetic tape nonmagnetic by using electrical coils that carry currents that neutralize the magnetism of the tape. degausser A device that makes magnetic tape nonmagnetic. degradation A decrease in quality of output or throughput or an increase in machine error rate. degraded Decreased in quality of output or throughput or increased machine error rate. DES Data Encryption Standard.
drive, magnetic tape A mechanism for moving magnetic tape and controlling its movement. Drive Not Configured This message occurs during the first boot after a factory settings restore is run. This message is not a real issue since it takes time for the library to configure. DRV Drive. DSA key Encryption key type. DSE Data security erase. DSP Digital signal processor. E EBCDIC Extended binary-coded decimal interchange code. EC Edge connector. Engineering change. ECC Error correction code.
entitlement Entitlement is the official right to receive service and support for your tape library. EPO Emergency power off. EPROM Erasable programmable read only memory. EQC Equipment check. equipment check An asynchronous indication of a malfunction. Error log A data set or file in a product or system where error information is stored for later access. ESD Electrostatic discharge. ESP Encapsulating Security Payload.
FMR Field microcode replacement. format The arrangement or layout of data on a data medium. formatter Part of a magnetic tape subsystem that performs data conversion, speed matching, encoding, first level error recovery, and interfaces to one or more tape drives. FP File protect. frayed Damaged as if by an abrasive substance. FRU Field replaceable unit. FSC Fault symptom code. FSI Fault symptom index. FTSS Field Technical Sales Support.
hertz (Hz) Unit of frequency. 1 hertz equals one cycle per second. hex Hexadecimal. High Voltage Differential (HVD) A logic signaling system that enables data communication between a supported host and the library. HVD signaling uses a paired plus and minus signal level to reduce the effects of noise on the SCSI bus. Any noise that is injected into the signal is present in both a plus and minus state, and is canceled. Synonymous with differential.
INTRO Introduction. I/O Input/output. I/O station Cartridge location that is dedicated for the insertion of cartridges into and the removal of cartridges from the library. IOP Input/output processor. IP Internet Protocol. IP address An identifier for a computer or device on an Internet Protocol (TCP/IP) network. Networks that use the TCP/IP protocol route messages that are based on the IP address of the destination. See IPv4 and IPv6. IPL Initial program load.
LCD See liquid crystal display. LDAP Lightweight Directory Access Protocol. This allows the library to use login and password information that is stored on a server to grant access to the library functionality. LDAPS Secure LDAP over SSL. LDI Library Drive Interface. LED Light-emitting diode. library certification In cryptography, a certificate that is provided by the library. library-managed encryption Tape encryption that is controlled by the tape library.
master file A file that is used as an authority in a job and that is relatively permanent, even though its contents might change. Synonymous with main file. Maximum Transmission Unit (MTU) The size of the largest packet that a network protocol can transmit. MB Megabyte (expressed as data rate in MB/s or MB/second). media capacity The amount of data that can be contained on a storage medium, expressed in bytes of data.
MSG Message. multipath Pertaining to using more than one path. N N/A Not applicable. Network Address Translation (NAT) NAT involves rewriting the source or destination addresses of IP packets as they pass through a router or firewall. Most systems that use NAT do so to enable multiple hosts on a private network to access the Internet over a single public IP address. NEMA National Electrical Manufacturers Association.
p bit Parity bit. PC Parity check. PCC Power control compartment. PDF Portable Document Format. PE Parity error. Product engineer. PFS Perfect forward secrecy. pick Pertaining to the library, to remove, by using a robotic device, a tape cartridge from a storage slot or drive. picker A robotic mechanism that is located inside the library that moves cartridges between the cartridge storage slots and the drive. PM Preventive maintenance. POR Power-on reset.
Random access memory A storage device into which data is entered and from which data is retrieved in a nonsequential manner. RAS Reliability, availability, and serviceability. record A collection of related data or words, which are treated as a unit. recording density The number of bits in a single linear track measured per unit of length of the recording medium. recoverable error An error condition that allows continued execution of a program. ref reg Reference. Register. reinventory To inventory again.
SAN Storage area network. SAS Serial Attached SCSI. A computer bus technology and serial communication protocol for direct attached storage devices. SAS is a replacement for parallel SCSI with higher speeds, but still utilizing SCSI commands. scratch cartridge A data cartridge that contains no useful data, but can be written to with new data. SCD Single Character Display. SCSI Small computer system interface. SE Single-ended. segment A part. sel Select.
SKLM (IBM Security Key Lifecycle Manager) IBM's EKM application that assists encrypting tape drives in generating, protecting, storing, and maintaining encryption keys that encrypt information that is written to and decrypt information that is read from tape media. SMI-S See Storage Management Initiative Specification (SMI-S). SMTP Simple Mail Transfer Protocol. SMTP is a standard for email transmissions across the internet. SMW Servo Manufacturer's Word. SNMP Simple Network Management Protocol.
SUPP Support. sync Synchronous, synchronize. Occurring with a regular or predictable time relationship. T tachometer, tach A device that emits pulses that are used to measure/check speed or distance. tape cartridge A container that holds magnetic tape, that can be processed without separating it from the container. tape void An area in the tape in which no signal can be detected. TB terabyte TCP/IP Transmission Control Protocol/Internet Protocol. TCU Tape control unit. TDT Tape Diagnostic tool.
utility programs A computer program in general support of the processes of a computer; for instance, a diagnostic program. uv Under voltage. V VOLSER Volume serial number. volume A certain portion of data, together with its data carrier, that can be handled conveniently as a unit. VPD Vital product data.
Index A access mode library configuration 33 accessibility keyboard 152 repeat rate of up and down buttons 152 shortcut keys 152 accessor 90 accessor locking screw removing 28 Accessor locking screw 5 accessor statistics, viewing 90 acclimation 22 account types 16 Acoustical specifications 10 active slots 33, 47, 58 address 36 administrator 71 application managed encryption 77 application managed encryption (AME) 37 Attention LED 13 authentication 39, 81 auto cleaning 33, 47 autoload 33, 47 B back light 61
F firmware 55 firmware, updating 89 frequency, electrical supply 10 front panel 2 G gateway 35, 46, 60 glossary 153 H hardware attributes, viewing 55 Host Bus Adapter (HBA) 9 host interface cable 28 Host interface cables, connecting 28 I I/O station 47, 55 I/O Station, configuration 33 Input modes 13 installation rack safety xv installation location 21, 22 installing rails 22 inventory 57, 70 IP address 35, 46, 60 IPv4 address 35, 46 IPv4 settings 61, 76 IPv6 address 35, 46 IPv6 prefix length 35, 46, 61,
Network (continued) configuration 35, 46 network settings 5, 76 Network settings 35, 46, 60 Network Time Protocol (NTP) 7 notification settings 38, 80 Notification settings 39, 81 notification settings, email 38, 80 NTP 7 NTP address 36, 78 NTP server configuration 36 O offline 57 online 57 online or offline 70 online/offline icon 13 Operating procedures Operator Panel 52 operational specifications 10 Operator Panel current information 54 firmware revision 55 library inventory 57 manually cleaning the driv
TCP/IP 35, 46, 76 TCP/IP configuration 35, 46 technical support iii time server 36, 78 time settings 47, 60, 78 tools, required 113 top menu 53 top menus 64 trap definitions 131 Trap notifications configuration 39, 81 troubleshooting 101 types 131 U unloading 56 unloading drive 69 unlock 70 unlock user account 62 unlocking 55 unlocking the cartridge magazine 70 updating library and drive firmware 89 user 71 user access, managing 71 user accounts 71 User accounts configuration 42 user interfaces 13 user pri