Users Guide

Problem Area If... Then...
Communication
Functions
You are experiencing difculty
with exercising some library
functions (for example,
updating rmware or logging
in to the library remotely)...
1. If you have a recent backup of your conguration,
proceed to the next step. If you do not, try to save
one now (Web User Interface: Congure Library >
Save/Restore).
2. If a static IP address is used, make note of your
library's IP address. With DHCP, proceed to the next
step.
3. Restore factory defaults (Operator Panel:
Conguration > Set Default).
4. With a static IP address, disable DHCP (the default
setting) and enter the library IP address (Web User
Interface: Congure Library > Network; Operator
Panel: Conguration > Congure Network
Settings). With DHCP, proceed to the next step.
5. Restore the library conguration (Web User
Interface: Congure Library > Save/Restore).
Encryption Encryption error displayed
when the drive detects an
error associated with an
encryption operation, if the
problem occurred while the
tape drive was writing data to,
or reading data from, tape...
1. Check the host application to ensure that the host
application is providing the correct encryption key.
a. Refer to the Sense Data that are returned for an
encryption operation.
b. Retry the encryption operation after the host
application problems are resolved.
2. Reset the drive.
a. Refer to the error code displayed on the Operator
Panel if the drive resets and the POST fails.
b. Retry the encryption operation if the drive resets
and POST complete without errors.
3. Ensure that the correct media is being used. Data
encryption is supported by LTO Ultrium 8, M8, 7, 6,
5, and 4 Data Cartridges only.
Encryption-related error is
posted...
Check the host application's error logs, device driver
logs, tape library error logs, and tape drive error logs for
entries that are related to encryption.
104 Dell PowerVault TL1000 Tape Autoloader: User's Guide