Users Guide

Appendix A. Error codes
“Library error codes” on page 115
“Drive error codes” on page 128
“Web User Interface error messages” on page 128
“Trap denitions (types)” on page 131
When an error occurs during operation of the library, the library stops the current operation and displays
an error code on the Operator Panel. Unless otherwise noted, try to resolve the problem by cycling power
to the library and retrying the last operation.
Note: When power cycling the library, wait 10 seconds after the power is switched OFF before powering
ON again.
Library error codes
Table 21. Library error codes
Code (H) Description
Panel
Indication
Action Required
0000 No valid error code information. -
0001
At power-on initialization, a
rmware error was detected.
All 4 LEDs ON
1. Upgrade/reinstall rmware and try again.
2. Cycle the power supply and try again.
• If the problem is corrected, run Library
Verify before normal library operations
resume.
• If the problem persists, see “Contacting
Dell technical support” on page 111.
0002
At power-on initialization, a RAM
(base area) error was detected.
Ready/Activity
LED ON and
Error LED ON
0003
At power-on initialization, a RAM
(buffer area) error was detected.
CHK 0003
0008
A usable drive could not be
detected.
CHK 0008
1. Observe LEDs. See “Interpreting front panel
LEDs” on page 108.
2. Reseat all cables. See “Reseating cables”
on page 110.
3. Cycle the power supply and try again.
• If the problem is corrected, run Library
Verify before normal library operations
resume.
• If the problem persists, see “Contacting
Dell technical support” on page 111.