Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide
Information in this document is subject to change without notice. Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
iv Dell PowerVault TL2000 Tape Library and TL4000 Tape Library: User's Guide
Read this first Minimum firmware levels for common library features Table 1. Minimum firmware levels for common library features Feature Minimum Firmware Level(s) Required LTO HH V2 Tape Drives Library firmware level must be at A.00, or greater, to support HH V2 Tape Drives. LTO 8 Tape Drive Library firmware must be at E.70 or greater to support the Ultrium 8 drives. Ensure the minimum version required to support Ultrium 8 tape drives are installed on the host.
Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). Note: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides online and telephone-based support and service options. Service availability varies by country and product, and some services might not be available in your area.
Contents iii Read this first . . . . . . . . . . . . v Minimum firmware levels for common library features . . . . . . . . . . . . . . . . v Contacting Dell . . . . . . . . . . . . . vi Figures . . . . . . . . . . . . . . . xi Tables . . . . . . . . . . . . . . . xv Safety and environmental notices Danger and caution notices . . . . . Laser Safety and Compliance . . . . . Performing the safety inspection procedure Rack safety . . . . . . . . . . . . . xvii . . . . . . xvii . xviii . xviii . xviii . .
Entering Date and Time using the Web User Interface . . . . . . . . . . . . . Configuring Logs and Traces using the Web User Interface . . . . . . . . . . . Entering Email Notification Information using the Web User Interface . . . . . . . . Configuring SNMP settings . . . . . . . Testing encryption configuration for Library Managed encryption . . . . . . . . . Restoring Factory Default Settings using the Web User Interface . . . . . . . . . . Logging out of the Web User Interface . . .
Identifying a Suspect Cartridge . . . . . Error codes . . . . . . . . . . . . 161 4U Library I/O Slots, Storage Slots, and Drive Slots Element Addresses and Physical Locations . . . 204 Library Partitioning and Element Addressing. . . 205 Service Procedures . . . . . . . . . 175 Appendix B. TapeAlert Flags . . . . . 209 Removing Cartridges from Magazine Slots . . . 175 Releasing the Magazines Manually . . . . . . 175 Using the ITDT Firmware Update, Dump Retrieval and Drive Test Tool . . . . . . . .
x Dell PowerVault TL2000 Tape Library and TL4000 Tape Library: User's Guide
Figures 1. Front panel of a 2U library . . . . . . . . 1 2. Front panel of a 4U library . . . . . . . . 2 3. Rear panel (drive sled only) of a half height Fibre Channel drive . . . . . . . . . . 3 4. Rear panel of a 4U library with full height Fibre Channel drive and half height SAS drives . . . 3 5. Rear panel of a 2U library with a full height dual port SAS drive . . . . . . . . . . 4 6. Library drive sled without ESD springs (SCSI sled shown) . . . . . . . . . . . . 10 7.
81. Pound sign (#) shows accessible menus when access PIN is enabled but before it is entered . 99 82. Configure: Save/Restore menu. . . . . . 100 83. Configure: Set Date and Time menu . . . . 102 84. Configure: Path Failover . . . . . . . . 102 85. Service: Library Verify menu . . . . . . 103 86. Service: Run Tests menu . . . . . . . . 103 87. Service: Service menu . . . . . . . . . 104 88. Service: Display Contrast menu . . . . . 105 89. The 4U library Monitor Library: Library Identity page . . . . . . .
159. Mounting brackets and anchors for securing the library in a rack (one bracket and anchor on each side of the library) . . . . . . . 201 160. Front view of rack showing screw placement 201 161. Configuration of a one - partition system 206 162. 163. 164. 165.
xiv Dell PowerVault TL2000 Tape Library and TL4000 Tape Library: User's Guide
Tables 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. Minimum firmware levels for common library features . . . . . . . . . . . . . . v 2U library and 4U library front panel descriptions . . . . . . . . . . . . . 2 2U library and 4U library rear panel descriptions . . . . . . . . . . . . . 5 Tape drive model and host interface type 8 Library storage capacity and data transfer rate 8 Physical Specifications . . . . . . . . .
xvi Dell PowerVault TL2000 Tape Library and TL4000 Tape Library: User's Guide
Safety and environmental notices When this product is used, observe the danger, caution, and attention notices that are contained in this guide. The notices are accompanied by symbols that represent the severity of the safety condition. The sections that follow define each type of safety notice and give examples. Danger and caution notices Danger Notice A danger notice calls attention to a situation that is potentially lethal or extremely hazardous to people.
Laser Safety and Compliance Before the library is used, review the following laser safety information. Class I Laser Product The product might contain a laser assembly that complies with the performance standards set by the US Food and Drug Administration for a Class I laser product. Class I laser products do not emit hazardous laser radiation.
CAUTION: v Do not install a unit in a rack where the internal rack ambient temperatures might exceed the manufacturer's recommended ambient temperature for all your rack mounted devices. v Do not install a unit in a rack where the air flow is compromised. Ensure that air flow is not blocked or reduced on any side, front, or back of a unit that is used for air flow through the unit.
CAUTION: Removing components from the upper positions in the rack cabinet improves rack stability during relocation. Follow these general guidelines whenever you relocate a populated rack cabinet within a room or building: v Reduce the weight of the rack cabinet by removing equipment, starting at the top of the rack cabinet. When possible, restore the rack cabinet to the configuration of the rack cabinet as you received it.
Preface This manual contains information and instructions necessary for the installation, operation, and service of the Dell™ PowerVault™ TL2000 Tape Library and TL4000 Tape Library. Related Publications Refer to the following publications for additional information. v Dell™ PowerVault™ TL2000 Tape Library and TL4000 Tape Library Getting Started Guide provides installation information.
xxii Dell PowerVault TL2000 Tape Library and TL4000 Tape Library: User's Guide
Product Description The Dell™ PowerVault™ TL2000 Tape Library (2U library) and the Dell PowerVault TL4000 Tape Library (4U library) provide compact, high-capacity, low-cost solutions for simple, unattended data backup. The 4U library houses up to 48 tape cartridges (or 45 and an elective 3-slot I/O Station) in a compact 4U form factor with easy access to cartridges via four removable magazines.
1 8 6 3 2 7 4 5 a77ug240 3 Figure 2. Front panel of a 4U library Table 2 below contains front panel descriptions for both the 2U library in Figure 1 on page 1 and the 4U library in Figure 2. Table 2. 2U library and 4U library front panel descriptions Number Item Description ▌1▐ Power button Pressing this button powers ON the library. Pressing and holding this button for 4 seconds will power OFF the unit (soft power down).
Table 2. 2U library and 4U library front panel descriptions (continued) Number Item ▌5▐ Control keys Description v UP (∧) - The upper left button is used to scroll upward through menu items. v DOWN (∨) - The lower left button is used to scroll downward through menu items. v CANCEL (X) - The upper right button is used to cancel a user action and return to the previous menu screen. v SELECT (') - The lower right button is used to display a sub-menu or force an accessor action.
3 2 11 10 Figure 5.
Table 3. 2U library and 4U library rear panel descriptions Number Item ▌1▐ Power connector(s) Description Both libraries require a 110/220 volt AC power connection. v The 2U library has one power supply. v The 4U library has a minimum of one power supply, but has the capability of adding a redundant power supply.
Library firmware supports a 6 or 8 character volume serial number (VOLSER) on the bar code label on the tape cartridge. Bar code selection is available for libraries with library code 4.50 or greater. Encryption The LTO Ultrium 4 and later Tape Drives support Application Managed Encryption (AME), and Library Managed Encryption (LME), using T10 encryption methods, for SAS and Fibre Channel drives only. Data encryption is supported with LTO Ultrium 4 and later Data Cartridges only.
6. Start the IBM SKLM application. Refer to the IBM SKLM Knowledge Center online for information. Note: All encryption settings should be configured or re-verified in the drive after any library or drive reset. This is because a new drive may have been added or an existing drive may have been swapped with another drive. Supported Internet Protocols The library supports the following Internet protocols: v IPv4 v IPv6 To learn more about Internet protocols, visit http://www.iana.org/.
Maximum Library Storage Capacity and Data Transfer Rate Maximum library storage capacity and maximum data transfer rates are as follows: Table 4.
Table 5. Library storage capacity and data transfer rate (continued) Characteristic 2U Library Specification 4U Library Specification Maximum storage capacity Ultrium 4 Data Cartridges v 24 data cartridges v 48 data cartridges v Native: 19.2 TB v Native: 38.4 TB v Compressed: 38.4 TB (2:1 compression) v Compressed: 75.2 TB (2:1 compression) v 24 data cartridges v 48 data cartridges v Native: 9.6 TB v Native: 19.2 TB v Compressed: 19.2 TB (2:1 compression) v Compressed: 38.
a77ug008 SFF-8088 SAS connectors on the Ultrium 3 tape drives are compatible with SAS-1 cables. Figure 6. Library drive sled without ESD springs (SCSI sled shown) a77ug202 1 Figure 7. Library drive sled with ESD springs [1] (SAS sled shown) Speed Matching To improve system performance, the Ultrium 3 and later Tape Drives use a technique called speed matching to dynamically adjust its native (uncompressed) data rate to the slower data rate of the attached server.
Power Management The Ultrium 3 and later Tape Drive's power management function controls the drive's electronics so that part of the electronics completely turn OFF when circuit functions are not needed for the drive's operation. Media The library uses Ultrium Tape Cartridges that provide up to 6000 GB native capacity (up to 15000 GB with 2.5:1 hardware data compression) for LTO 7 Tape Drives, up to 2500 GB native capacity (up to 6250 GB with 2.
Library Specifications Physical Specifications Table 6. Physical Specifications Specification 2U library 4U library Height Rack mount 87.6 mm (3.44 in), stand-alone 97.6 mm (3.84 in) Rack mount 175.2 mm (6.9 in), stand-alone 185.2 mm (7.3 in) Width 447.5 mm (17.6 in.) 447.5 mm (17.6 in.) Depth Rack mount 740 mm (29.13 in), stand-alone 810 mm (31.9 in) Rack mount 740 mm (29.13 in), stand-alone 810 mm (31.9 in) Weight with 1 drive and without media 15.59 kg (34.37 lbs.) 21.32 kg (47 lbs.
Table 9. Operation Specifications: Ultrium 7 (continued) Library with Ultrium 7 drive(s) 2U Library 4U Library 8 Gb/s Fibre Channel 6 Gb/s SAS Interfaces *Host Interface Drive Transfer Rates may vary depending on host usage and interface utilization. Table 10. Operation Specifications: Ultrium 6 Library with Ultrium 6 drive(s) 2U Library 4U Library Maximum storage capacity Maximum number of data cartridges: 24 Native: 60 TB Compressed: 150 TB (2.
Table 12. Operation Specifications: Ultrium 4 (continued) Library with Ultrium 4 drive(s) 2U Library 4U Library Ultrium 4 Full Height Drive: Fibre Channel, SAS Ultrium 4 Half Height Drive: SAS, Fibre Channel Drive types Ultrium 4 HH Fibre Drive V2 (8Gb/s) Ultrium 4 HH SAS Drive V2 (6Gb/s) Interfaces 4 Gb/s Fibre Channel 3 Gb/s SAS *Host Interface Drive Transfer Rates may vary depending on host usage and interface utilization. Table 13.
Product Environment The library is designed to operate in a general business environment. The library meets the acoustical requirements for general business area category 2D. Category 2D states that the library should be installed a minimum of 4 m (13 ft.) from a permanent work station. To allow for service access, install the library a minimum of 0.9 m (3 ft.) from all obstacles. The library is a precision computer peripheral.
16 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library: User's Guide
User Interfaces This library has two user interfaces. v Operator Control Panel - located on the front panel of the library v “Web User Interface” on page 20 - accessed via a web browser Operator Control Panel The Operator Control Panel operates in two basic modes. v User Interaction mode - This mode is employed when a user is pushing buttons on the Operator Control Panel. v System Driven mode - This is the normal mode of operation.
Power-ON Display When the library powers ON or resets, it goes through several internally controlled processes that allow it to get initialized and running. These processes are called Power-On-Self-Test (POST). During the POST the Operator Control Panel displays information that may be meaningless until POST is complete. When the POST is finished, the library displays the Startup screen, then the Home screen. The Startup screen is the first screen that appears after powering ON the library.
Problem Action Required Bad media 1. Go to Monitor > Inventory to locate the defective cartridge. 2. Move the defective cartridge to the I/O Station. (Operator Control Panel: Control > Move Cartridges). 3. Open the I/O Station to remove the defective cartridge. (Operator Control Panel: Control > Open I/O). Drive sled issues Do one of the following: - Install a drive sled (see “Removing/Installing/Adding a Tape Drive Sled” on page 181).
1. After navigating to the menu item, the current value is displayed and the cursor highlights the first digit of the value that can be changed. 2. For each digit to be changed in the value: a. Use the UP and DOWN buttons to increment / decrement the digit. b. Press the SELECT button to highlight the next editable digit. 3. Press the SELECT button at the last digit to apply the complete entry, or press the CANCEL button to cancel the whole edit process and maintain the original value.
Note: User and Superuser accounts must be enabled by the library administrator. These accounts are disabled by default. Note: Passwords are case-sensitive. Use the following password for logging in as an Admin user: secure Each level affects which areas you have access to and what actions you can initiate from those areas. For DHCP, use the Operator Control Panel to determine the IP Address assigned to your library. Navigate to Monitor > Library > Identity.
a77ug089 Figure 11. 4U library System Status screen Status icons indicate the following conditions. v The green check mark indicates that the library is fully operational and that no user intervention is required. v The yellow exclamation point indicates that user intervention is necessary, but that the library is still capable of performing operations. This condition can be caused by a media, library, redundant power supply, power supply fan, or a drive sled problem.
Figure 13. 4U library System Status screen showing a power supply failure Note: If your library has -04 level redundant power supplies (see label on top of power supply), it is normal for the one in “Standby” mode to turn its “Green” LED off. You can test this power supply by pulling the power connector from the other “Active” power supply. The power supply that was in “Standby” mode will now become “Active”, and its “Green” LED should light.
24 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library: User's Guide
Installation Planning Before installing your library, take time to review the following information. Determining the Number of Logical Libraries You can partition the library into as many logical libraries as there are drives in the library. Basic Guidelines v Each logical library must contain at least one drive. v A library configuration of exactly one logical library equals the entire physical library. v The library issues a warning to the user if media is moved across logical libraries.
In this configuration, the storage slots and drives in each logical library are dedicated to that library and are not shared among other libraries. Commands issued by the applications travel to the library through two unique control paths.
One full height drive is "Drive 1". When using half height drives, the first half height drive position will be called "Drive 1", The second half height drive position will be called "Drive 2." Partitioning of 4U Libraries When one or more half height drives are added to a 4U library, the drive naming will change. Currently, the first full height drive is "Drive 1" and the second full height drive is "Drive 2".
drive position 4. Partition 1 contains any drives in drive position 1 and drive position 2. Partition 1 will also contain magazine 1 and magazine 2. Partition 2 contains any drives in drive position 3 and drive position 4. Partition 2 will also contain magazine 3 and magazine 4. When configured with two logical partitions, the Element Address assignments will be as follows: DTE assignments will be as shown in Figure 15.
STE assignments v Logical Library 1: Slot 1 through slot 9 4096 (x1000) through 4104 (0x1008) Drive 4 Element Address 256 Drive 3 Element Address 256 Drive 2 Element Address 256 Drive 1 Element Address 256 Magazine 2 Magazine 4 Magazine 1 Magazine 3 Front side a77ug164 v Logical Library 2: Slot 10 through slot 21 4096 (x1000) through 4107 (0x100B) v Logical Library 3: Slot 22 through slot 33 4096 (x1000) through 4107 (0x100B) v Logical Library 4: Slot 34 through slot 45 4096 (x1000) through 4107 (0x
drive slot which does not contain a drive, and has a position between used slots, needs to be reported as a SCSI element. To signal the host application that this slot is not usable, its ACCESS bit will be disabled. Note: When reducing the number of drives in your library, update the Logical Library configuration. This will remove the Attention LED on the front panel and the exclamation mark on the Home screen indicating that a drive is missing.
Before installing the SCSI cables, inspect all cables for damage. Do not install a cable if it is damaged. Report the damage immediately by contacting Dell customer care. The maximum allowable length of your bus cabling depends on the type of SCSI bus that you use (LVD). v For a server with an LVD SCSI bus: – Use a maximum system-to-device cable length of 10 m (33 ft) when attaching to the host interface board (SCSI) and one or two daisy-chained drives.
Table 17. Recommended maximum quantity of drives per SCSI bus Type of Drive LVD Ultrium 3 Ultra 160 SCSI Bus 1 drive at 2:1 compression Using Multiple SCSI Buses The library has two SCSI connectors for each tape drive in the library. Each drive can be daisy-chained using a SCSI bus jumper. Note: Daisy-chaining is NOT recommended due to potential issues with SCSI bus performance, SCSI cables/connectors, and host bus adapters.
drives are dual ported, and are attached to a maximum of two hosts. Sharing between these two hosts is limited to active/passive cluster failover. LAN-free drive sharing is not supported. Ultrium 3 and Ultrium 4 SAS drive sleds use the SFF-8088 connection at the drive sled end and SFF-8088 or SFF-8470 at the host adapter end. Fibre Channel Interface Fibre Channel allows for an active intelligent interconnection scheme, called a Fabric, to connect devices.
can be reconfigured without causing an outage, some zoning configurations can become complicated. The advantage of the library's WWNN implementation is that you can avoid the exposure of introducing zoning errors because you do not have to change the zoning configuration if a drive needs service or replacement. Sharing on a Storage Area Network With Storage Area Network (SAN) components, the possibilities for connecting multiple systems and multiple drives have increased.
Installation and Configuration Note: Review the information in "Installation Planning" before installing your library. To install a desktop or rack mounted 2U library or 4U library, perform the procedures in this chapter in the order they are presented. Using the Library Configuration Form Before beginning the installation and configuration of your library, make a copy of the Appendix G, “Library Configuration Form,” on page 239. Enter library information (such as serial numbers, types of drives, etc.
Table 18. Location criteria (continued) Criteria Definition Clearance v Back: Minimum of 15.4 cm (6 inches) v Front: Minimum of 30.8 cm (12 inches) v Sides: Minimum of 5.08 cm (2 inches) Rack requirements Standard 19-inch rack with: v 2U (88.90 mm/3.5 in.) of clearance for a 2U library v 4U (177.8 mm/7 in.) of clearance for a 4U library Rackmounting the library is optional. Unpacking the Library 1. Clear a work surface to unpack the library. 2.
v With every library that contains a SAS drive: – SAS library-to-host cable (if ordered by customer) v Rack Mount Kit Important: If your library did not contain preinstalled drives, then install them now. Refer to “Removing/Installing/Adding a Tape Drive Sled” on page 181 for instructions on installing your tape drives.
a77ug085 1 Figure 20. Installing foot pads on the bottom of the library enclosure 4. Carefully return the library to an upright position. Important: Do not place any objects on top of the library. Removing and Storing the Shipping Lock Important: The shipping lock, which prevents the library accessor from moving during shipment, must be removed before the library is powered ON. The shipping lock is held in place with a label and is located in the top center of the library.
1 a77ug018 2 a77ug195 Figure 21. Shipping lock and label Figure 22. Removing the Shipping lock and label 2. Store the lock ( 1 ) and label ( 2 ) on the rear panel of the library as shown in Figure 23 on page 40.
1 a77ug019 2 Figure 23. Library shipping lock and label storage location on rear panel of library Rackmounting the Library (for Rack Installation ONLY) The 2U library and the 4U library are easily installed into a standard 19-inch rack system. The 2U library requires 2U (3.5 in.) of space. The 4U library requires 4U (7 in.) of space. If you are not rackmounting your library, skip this procedure and go to “Attaching the Library to a Server” on page 50. Important: A 2U library weighs 15.59 kg (34.37 lbs.
8 4 2 1 5 7 a77ug275 3 6 Figure 24. Rack Kit A mounting hardware a. Rack Kit A: The following parts make up Rack Kit A. v Packaged in cardboard material: – 2 rails (not shown) See Figure 27 on page 43 for a graphic of the rails.
8 2 1 7 4 Figure 25. Rack Kit B mounting hardware 6 5 a77ug292 3 b. Rack Kit B: The following parts make up Rack Kit B. v Packaged in plastic material: – 2 rails (not shown) See Figure 28 on page 44 for a graphic of the rails.
3 2 1 4 2 a77ug133 1 Figure 26. Examples of EIA units for round hole and square hole installations ▌1▐ Two EIA units for round hole and ▌2▐ square hole installation ▌3▐ Wide Gaps within the EIA unit ▌4▐ Narrow Gaps between EIA units 3. Using the screws for your rack type (round holes or square holes) and a #2 Phillips screwdriver and ensuring that the flange on each rail points toward the other to form a shelf, secure one rail to each side of the rack in your chosen rack location.
a77ug274 Figure 28.
a77ug271 a77ug196 Figure 29. Kit A (top picture with circles) showing rails installed. Rack Kit B is below showing the front view of this kit installed. Note: The rail must be fastened with the bottom of the rail parallel to floor and at the same level. 4. Using the Torx wrench included in your shipment, remove the screws (▌1▐) as shown in Figure 30 on page 46. Screw locations on the 4U library are similar.
a77ug269 1 Figure 30. 2U library rack anchors and mounting brackets a77ug270 5. Install the library rack anchors (▌2▐) as shown in Figure 30 on each side of your library using the longest counter-sunk screws included in the rack kit. Figure 31.
a77ug267 Figure 32. 2U library side screws to remove 6. Install the library mounting brackets (▌1▐) as shown on the 2U library on each side of the library using the screw that was removed from your library and an additional short, counter-sunk screw included in the rack kit. (The 4U rack anchors and mounting brackets are similar.) 7. With library rack anchors and mounting brackets installed, slide the library onto the rails (as shown in Figure 33 on page 48 and Figure 34 on page 48).
a77ug267 a77ug266 Figure 33. Sliding the 2U library into the rack Figure 34. Sliding the 4U library into the rack 8. Using a #2 Phillips screwdriver, secure the library to the rack (see Figure 35 on page 49 or Figure 36 on page 50) by placing a screw in the center hole of each mounting bracket and tightening them (▌1▐).
a77ug268 1 Figure 35.
a77ug265 1 Figure 36. Securing the 4U library to the rack 9. Install either the round or the square rack hole covers for the 4U library as shown in Figure 36. There are 6 covers for each side for a total of 12. Attaching the Library to a Server The 2U library and the 4U library can be attached to servers using the following interfaces: v SCSI (LVD Ultra 160) v Fibre Channel v Serial Attached SCSI (SAS) Connecting the Host Interface Cable To connect the host interface cables to the library: 1.
a77ug017 1 4 2 3 Figure 37. Attaching a SCSI host interface cable to the 2U library a77ug101 4 6 3 1 2 5 Figure 38. Attaching host interface cables to the 4U library. THE CONFIGURATION SHOWN IN THIS FIGURE IS USED FOR EXAMPLE ONLY. THIS CONFIGURATION IS NOT SUPPORTED. 2 3 a77ug134 1 Figure 39. Attaching a SAS interface cable to the 2U library 3.
device on the SCSI bus. Otherwise, attach one end of a SCSI cable to the remaining port and the other end to the next device on the SCSI bus. Make sure that the last device on the SCSI bus is properly terminated. Note: Only cables and terminators specified for Ultra160 or Ultra320 use or labeled as Multi Mode should be used. Note: The host bus adapter should be LVD SCSI. A single-ended (SE) SCSI host bus adapter will work, but will severely degrade performance, and limit cable length.
5. Turn ON the library using the power button. Check the Operator Control Panel display to make sure the library is receiving power. If it is not, check the power connections and your power source. During the Power-On Self Test (POST), all four LEDs are illuminated briefly, followed by a flashing Ready LED. When the initialization sequence is complete, the Home screen (see “Power-ON Display” on page 18) will be displayed.
2. “Logging on to the Web User Interface” on page 55 3. “Verifying/Updating Firmware” on page 56 4. “Choosing General Library Settings” on page 57 5. “Choosing the Number of Logical Libraries for Your Library” on page 58 6. “Entering Path Failover Feature Activation Key” on page 59 7. “Setting Up Encryption” on page 60 8. “Choosing Drive(s) Interface Identification/Settings” on page 61 9. “Entering Library Network Settings” on page 62 10.
a. Press the DOWN button to highlight DHCP. b. Press the SELECT button to highlight the DHCP field. c. Press the DOWN button to select ON. d. Press the SELECT button to apply your selection. e. Skip to Step 7. 6. Press the DOWN button to select IP Address. For IPv4 only, enter only an IPv4 address. For IPv6 only, enter only an IPv6 address. For IPv4 & IPv6, enter an IPv4 address and an IPv6 address. a. Press the SELECT button to highlight the IP Address field. b.
a. For DHCP and/or Stateless Autoconfig, use the Operator Control Panel to determine the IP Address assigned to your library. Navigate to Monitor > Library > Network. Scroll down to the library address information and make note of the address. Enter the IP Address in your internet browser address field to access your library with the Web User Interface.
b. Log in to your library's Web User Interface. c. Expand Service Library in the left navigation pane of the Web User Interface. d. Click Upgrade Firmware. e. Browse to the new firmware level on your host, then click Update. Do this for both library and drive firmware, if necessary. 4. Install the MIB file on your SNMP server. Refer to your server application documentation for instructions.
v Bar Code Label Length Reported to Host - Choose between 6 and 8. With 6, the first six characters of the cartridge VOLSER (Volume Serial Numbers) will be reported to the host. With 8, All characters in the VOLSER (first six characters plus the two character media type identifier) will be reported to the host. v Click one of the following: – Refresh - Click this button to update the current screen. – Apply Selections - Click this button to submit the changes made to the screen. Figure 42.
If you have a 2U or 4U library with only one drive, or do not wish to partition your library, proceed to the next section, “Entering Path Failover Feature Activation Key.” One cartridge magazine cannot be assigned to two logical libraries. If you partition a multi-drive library, each of the magazines must be assigned to a logical library on a magazine boundary. The entire magazine must be part of one logical library only.
Figure 46. Feature Key verification screen Note: Follow the instructions in the Dell PowerVault TL4000 Failover Configuration Guide to configure your environment for failover. Setting Up Encryption Note: Application Managed Encryption (AME) does not require a key. Library Managed Encryption requires a license key. The customer should contact their TSR (technical sales representative) to purchase this feature.
v Encrypt All: This is the default policy. It encrypts all cartridges using the default data keys specified in the key manager. This setting applies to all drives in a TL2000/TL4000 logical library. v Internal Label - Selective Encryption: Check your tape backup software application documentation to see if this feature is supported. v Internal Label - Encrypt All: Check your tape backup software application documentation to see if this feature is supported. 7.
Topology a77ug095 FC-AL Loop ID Figure 49. The Configure Library: Drive screen 2. Select the desired settings for each drive listed (either SCSI, SAS, or Fibre Channel). See Figure 49. 3. Click one of the following: v Refresh - to update the current screen v Submit - to apply the changes made to the screen Entering Library Network Settings This page shows the current network configuration of the library and allows modification to the configuration.
If you choose Dual Stack IPv4 & IPv6, you must be prepared to enter both IPv4 and IPv6 IP addresses. The sections below will gray out depending on the choices made here. 3. Enter the Host Name. Note: The underscore (_) is not allowed as part of a host name. 4. Enter the Domain Name. 5. DNS Primary - Enter the IP address of your primary DNS server. 6. DNS Secondary - Enter the IP address of your secondary DNS server. 7.
Entering User Access Information using the Web User Interface The Configure Library > User Access page is only accessible to the Admin and Service login. Access is denied to User and Superuser logins. The Admin login has access to all library functions except Service Library > Advance Diagnostics. a77ug082 The Service login has access to all library functions including Service Library > Advance Diagnostics. 1. Click Configure Library > User Access in the left navigation pane. Figure 52.
8. In Support Email, enter the email address of the person that will be able to offer the user help with the library. 9. Click one of the following: v Refresh - to update the current screen. v Submit - to apply the changes made to the screen. Entering Date and Time using the Web User Interface a77ug061 1. Click Configure Library > Date & Time in the left navigation pane. Figure 53. The Configure Library: Date and Time screen 2. Enter the current Time using the HH:MM:SS 24-hour format. 3.
Entering Email Notification Information using the Web User Interface This function is not available on the Operator Control Panel. Use this menu item to set up email notification of library errors and warnings. a77ug065 1. Click Configure Library > Email Notification in the left navigation pane. Figure 55. The Configure Library: Email Notification screen 2. If you would like to be notified when an error occurs, select Notify Errors. 3.
a77ug278 Figure 56. Configure Library: SNMP page Note: For information about SNMP, see “SNMP Messaging” on page 7 and Appendix F, “SNMP Status MIB Variables and Traps,” on page 237. Note: If SNMP is not enabled (cleared), all SNMP fields are disabled. SNMP v Enabled - Check this box to have SNMP traps sent to an SNMP Management console.
v Privacy Password - The Privacy Password must be at least 8 characters in length. Note: The factory default settings for SNMP V3 Security are v User Name - initial v Authentication - none v Privacy - none Testing encryption configuration for Library Managed encryption Refer to www.Dell.com/support to determine the availability of this feature.
v Key Path Diagnostic (if Encryption was purchased) (see “Service Library: Key Path Diagnostics” on page 133) v Updating Firmware (see “Service Library: Upgrade Firmware” on page 134) Preparing the Host Follow these general guidelines: 1. Ensure that your backup application supports the SCSI, SAS, or Fibre Channel host bus adapter (HBA). 2. Ensure that all the required or latest available Operating System files and/or updates (dll’s, PTF’s, etc.) have been installed and applied. 3.
Important: To manually release a magazine, see “Releasing the Magazines Manually” on page 175. This manual process is used only if the magazine cannot be released with the Operator Control Panel or the Web User Interface. 2U library cartridge magazines a77ug241 The 2U library has two cartridge magazines. The left cartridge magazine (see Figure 57) has 11 storage slots and houses the elective 1-slot I/O station. The right magazine (see Figure 58) has 12 storage slots.
a77ug248 Figure 59. 2U library I/O station in the left magazine 4U library cartridge magazines a77ug245 The 4U library has four cartridge magazines, two on each side (see Figure 60 and Figure 61). The upper left magazine has 12 storage slots. The lower left magazine has 9 storage slots and houses the elective 3-slot I/O station (▌1▐ in Figure 60). The upper right magazine has 12 storage slots. The lower right magazine has 12 storage slots.
4U library I/O station The I/O station in a 4U library (see Figure 62) is part of the lower left magazine. To open the I/O station, select Control > Open I/O Station. The I/O station slot opens, and the "Unlocking I/O station" message displays. Wait for the "Insert/remove cartridge and close I/O station" message to insert or remove the cartridge, then close the I/O station by gently pushing the slot back into the left magazine.
a77ug247 1 Figure 63. Finger Holes on back side of 4U library I/O station Populating the Library with Data Cartridges Important: Cartridges placed in the library must be labeled with the correct bar code labels. For additional information, see “Using Ultrium Media” on page 139. For information on working with the cartridge magazines, see “Cartridge magazines” on page 69. 1. Properly label the data cartridges. Refer to “Using Ultrium Media” on page 139. 2. Unlock the cartridge magazines.
Inserting the Cleaning Cartridge Important: Cleaning cartridges placed in the library must be labeled with the correct bar code labels. For additional information, see “Using Ultrium Media” on page 139. Note: Earlier versions of the 4U library contained a Dedicated Cleaning Slot (DCS). This DCS can be retained and is supported by future library firmware updates. However, library firmware later than 3.90 will allow removal of the DCS, thus enabling this slot to be used as a storage slot.
Operations The following table lists menu navigation shortcuts to activities that can be performed via the Operator Control Panel and/or the Web User Interface. Before using the Operator Control Panel or the Web user Interface, please review the information in Chapter 3: User Interfaces. Table 19.
Table 19.
Table 19. Menu navigation shortcuts (continued) Information/ Activity Menu Navigation Shortcuts Operator Control Panel Display Contrast Service > Display Contrast DNS, modify settings Not available with this interface. Drive, change interface configuration Configure > Drive > Drive Interface Drive, change SCSI/Loop ID For More Info “Service: Display Contrast” on page 104 Web User Interface For More Info Not available with this interface.
Table 19. Menu navigation shortcuts (continued) Information/ Activity Menu Navigation Shortcuts Operator Control Panel For More Info Web User Interface For More Info Drive Dump, save Not available with this interface. Service Library > Save Drive Dump “Service Library: Save Drive Dump” on page 131 Encryption, activate Not available with this interface. Configure Library > Encryption “Configure Library: Encryption” on page 118 Encryption, configure Not available with this interface.
Table 19.
Table 19.
Table 19. Menu navigation shortcuts (continued) Information/ Activity Slots, number empty Menu Navigation Shortcuts Operator Control Panel Monitor > Library > Status Slots, reassign Note: Varies according to the number of active, number logical libraries.
a77ug254 2 1 3 4 Figure 64. 2U Library Control Keys 2 4 3 a77ug253 1 Figure 65. 4U Library Control Keys Table 20. Library Control Keys Control Keys Description ▌1▐ UP (∧) - Upper-left button Used to scroll upward through menu items. ▌2▐ CANCEL (X) - Upper-right button Used to cancel a user action and return to the previous menu screen. ▌3▐ SELECT (') - Lower-right button Used to display a sub-menu or force an accessor action.
2. Scroll to your selection, then press the SELECT (▌3▐) key. The sub-menu for the selected menu item will appear. 3. Use the UP (▌1▐) or DOWN(▌4▐) and SELECT (▌3▐) keys to scroll until you get to the area/screen you wish to configure. 4. Use the CANCEL (▌2▐) key if you wish to move backwards through the menu selections.
Monitor Menu The Monitor menu contains information about the following sub menu items: v Library v Drive v Inventory Monitor: Library This menu item displays current library information and settings.
Monitor Library Status Identity Status Serial Number Act. Cart. Version Error Log Network IPv4 IPv6 IP Stack On Time Vendor ID Slots Empty Product ID Moves Active Slots I/O Station DHCP ON-OFF Stateless autoconfig Netmask Prefix Length Static IPv6 Address WWNN Lib. x Mode Note: x = number of logical libraries (1-4 partitions) An example with a library with 4 partitions: Lib.1 Mode Lib.2 Mode Lib.3 Mode Lib.
v Identity v Error Log v Network Under Monitor > Library > Status are the following items: v Status - Status of the library v Act.
Monitor Drive Status Identity Drive (n) Drive (n) Status Firmware Rev Activity Vendor ID Source Product ID Encryption Serial Number Topology (A) Port A Status Speed (A) Speed (A) Loop ID (A) Hashed Address (A) Speed (A) Port B Status Loop ID (A) WWNN PID (A) Topology (A) PID (B) SCSI ID SCSI Drive Version* SAS Drive Fibre Channel Drive Version* Hashed Address (B) Fibre Channel Drive *Ultrium 3 and 4 half height SAS drive sleds and Ultrium 4 Fibre Channel drive sled might be
Under Status and Drive (n) are the following items: v Status - the current status of the drive v Activity - the current action being performed by the drive v Source - the serial number of the cartridge currently in the drive v Encryption - indicates the type of data encryption currently set for the selected drive (will not appear on Gen3 or SCSI drives) v Topology - the topology chosen for a fibre library (see “Fibre Channel Interface” on page 33) v Speed - indicates the speed of the fibre channel (fibre li
Monitor Inventory Magazines Drive (n) Upper Left Upper Right Lower Left Lower Right (Graphic of left magazine) (Graphic of right magazine) a77ug036 (Drive status) Figure 69. Example of a 4U Monitor: Inventory menu Note: 2U has a single right-side magazine. Under Magazine choose one of the following to see a graphical representation of the cartridge magazine(s). Slots containing cartridges will be highlighted.
The black boxes are inventoried cartridges. Press the up and down keys to scroll. Note that this magazine has a 3-slot I/O Station. These slots can be changed to storage slots if needed. See “Configuring I/O Stations and Reserving Slots” on page 136. Press SELECT to display all empty slots and cartridge serial numbers in the associated magazine. Figure 71. Detailed information on cartridges residing in a magazine Table 21.
Control: Move Cartridges Use this menu item to move cartridges in the library. Control Source Type Destination Type Volume Serial Source Destination a77ug053 Move Cartridges Figure 73. Control: Move Cartridges menu To move a cartridge from point A to point B, you must make the following choices: v Source Type - Drive, I/O station, magazine. Only the source type(s) that contain cartridges will be listed.
insert the back of the magazine into the front of the library and gently push the magazine into the library. The magazine will lock when inserted into the library. Attention: After inserting the magazines into the library, you must wait for the library to complete its inventory before proceeding with normal library operations. If the magazines are not pulled out of the library within 15 seconds after they are unlocked, the command will cancel and you will have to repeat the process to unlock the magazines.
Figure 76. Configure: Logical Libraries menu Note: The maximum number of Logical Libraries in a 2U is two. Note: This menu is only available on libraries with multiple drives. Note: Whenever there is a hardware configuration change such as drives being swapped with different form factors (i.e. HH to FH or FH to HH), a library configuration change is needed. Reconfiguring the library by reassigning the amount of logical libraries will clear this issue.
Configure: Library Configure Logical Library Settings Logical Lib Settings General 1 3 2 4 Auto Clean Mode I/O Station(s) enabled Host Label Length Random Sequential Autoload Active Slots a77ug056 Loop Figure 77. Configure: Library menu Note: The Remove DCS No is only available on libraries with the DCS feature.
- Autoload: Sequential mode with autoload mode ON loads the first available cartridge (slot with the lowest numerical value that contains a cartridge) automatically if the library powers ON with an empty drive. - Loop: Sequential mode with loop mode ON loads the cartridge in the lowest numerical slot after the cartridge in the highest numerical slot has been filled and sent back to its home slot. This allows endless backup operations without user interaction.
Note: Cleaning cartridges must be replaced after 50 cleanings. The Web User Interface inventory screen will show the number of times the media has been loaded, not the number of cleaning sessions remaining. Subtract this number from 50 to determine the number of cleanings remaining. v I/O Station(s) enabled - The I/O Station(s) can be enabled (the default), or disabled so the stations can be utilized as storage slots. v Remove DCS - If the DCS has been removed, it cannot be reinstated.
Configure: Network Configure Network IP Stack DHCP-ON DHCP-OFF (IPv4 & IPv4+IPv6) DHCP-OFF (IPv6) IP Address Stateless autoconfig Netmask Prefix Length Static IPv6 Address Ethernet Gateway Ethernet a77ug043 Gateway Figure 79. Configure: Network menu Use these menu items to change the current network settings which allow you to access the library remotely via a web browser. v IP Stack - Choose IPv4 only, IPv6 only, or IPv4 & IPv6.
v IP Stack - the IP Stack manages static IP addresses v Stateless autoconfig - allows IPv6 hosts to be configured automatically when connected to a routed IPv6 network v Prefix length - the length of the IP address prefix v Static IPv6 address - a static IPv6 address that has been assigned to the library v Gateway - the Gateway address of the library v Ethernet - the current speed setting of the ethernet interface v DNS Server 1 - the first DNS server address v DNS Server 2 - the second DNS server address N
v Cancel - to delete your settings. Note: In Figure 81, menus with the pound sign (#) are the only menus accessible when the Access PIN is enabled, but entered incorrectly or before it is entered. To gain access to all menus, disable the Access PIN or enter the correct PIN number when requested. Figure 81. Pound sign (#) shows accessible menus when access PIN is enabled but before it is entered Configure: Save/Restore Use this menu item to restore the factory default settings.
Configure Restore Passwords Restore All Restore Library Config. Save Library Config. a77ug045 Save/Restore Figure 82. Configure: Save/Restore menu v Restore Passwords - This menu item restores the factory default for both the RMU Admin user access password and the service password. v Restore all - This menu item restores all factory default settings (refer to Table 22). v Restore Library Config - This menu item restores your saved library configuration from a USB device.
Table 22.
a77ug046 Configure Set Date and Time Figure 83. Configure: Set Date and Time menu Configure: Path Failover Use this menu item to enter the Path Failover Feature Activation key (Supported on 4U library only for library firmware levels at or below 8.xx. Supported on both the 2U and 4U libraries with library firmware levels above 8.xx). Path Failover a77ug119 Configure Figure 84.
Library Verify a77ug047 Service Figure 85. Service: Library Verify menu 1. On the Operator Control Panel, navigate to Service > Library Verify and start diagnostic. v Push the Select key to highlight the drive field. Use the Up/Down keys to select the drive. Push the Select key to complete the selection. v Push the Down key to highlight . v Push the Select key to execute Library Verify. 2.
Service: Service (Drives) Service Clean Drive Drive Tests Drive Power a77ug058 Service Figure 87. Service: Service menu The following drive diagnostics and service procedures are available in this menu: v Clean Drive - The accessor takes the cleaning cartridge from the dedicated cleaning cartridge slot (DCS), or previously reserved slot if no DCS is available, and inserts it into the drive.
Display Contrast a77ug170 Service Figure 88. Service: Display Contrast menu The following display contrast settings are available in this menu: v The numbers 1 through 10 will display, with 10 being the lightest shade and 1 being the brightest. Service: Telnet Service Port The Telnet Service Port menu item is to be used under the direction of Dell Technical Support.
Table 23. Web User Interface Menus (continued) Clean Drive Advance Diagnostic (for Service Personnel only) View Logs View Drive Logs Save Drive Dump Perform Diagnostics Key Path Diagnostics (if feature is available) Upgrade Firmware Reboot Monitor Library Menu The Monitor Library menu contains the following sub-menu items.
Table 24. Library Identity page elements (continued) Menu Item Description 4U X X a77ug090 Logical Library x The Extended Logical Libraries Information table displays information Library Mode about the logical libraries currently assigned in your library. For each logical library in your library, either Random or Sequential Loop Autoload will be displayed. 2U Figure 89. The 4U library Monitor Library: Library Identity page This view is correct for a library with multiple logical partitions.
Table 25. Drive Identity page elements (continued) Menu Item Description 2U Library 4U Library SCSI Fibre SAS SCSI Fibre SAS This is the unique identifier assigned to the drive that allows the host to recognize and communicate with the drive. X X X X X X Control Path If the drive communicates all messages from the host to Drive the library, then it is considered the control path drive. If the drive is the control path drive, this element displays "Yes." If not, this element displays "No.
a77ug288 Figure 90. The 4U library Monitor Library: Drive Identity page showing one Ultrium 3 SAS half height V2 drive (#1) and one Ultrium 4 SAS half height drive (#2) Monitor Library: Library Status This page displays the dynamic information about the library, such as the current status of the components. No changes can be made from this page. Table 26 lists all available elements on the Library Identity page. An "X" indicates that the element displays for the specified library type. Table 26.
Table 26. Library Status page elements (continued) Menu Item Description 2U 4U 2. Left Magazine This displays whether the upper left magazine is "Present" or "Not Present". X 2. Right Magazine This displays whether the upper right magazine is "Present" or "Not Present". X Figure 91. The 4U library Monitor Library: Library Status page Monitor Library: Drive Status This page provides the following detailed dynamic information about the drive in the library. No changes can be made from here.
Table 27. Drive Status page elements (continued) Menu Item Description 2U Library SCSI Fibre SAS X Speed The speed setting of the drive. Choices are Auto (where the drive automatically negotiates the speed of the drive to match that of the server), 1 Gb/s, 2 Gb/s, 4 Gb/s, or 8 Gb/s for Fibre Channel; 3 Gb/s or 6 Gb/s for SAS. X Topology The type of connection to the host. The choices are LN-port, N-port, and L port.
a77ug093 Figure 92. The 4U library Monitor Library: Drive Status page Term Definitions: v BOP (Beginning of Partition): BOP (Beginning of Partition) is a SCSI term, which in a single partition format is the same as beginning of tape. It means that policy is determined on writes at LB zero. Appending to a tape [or overwriting at a non-zero LB] does not change the policy already in use for that tape. v Key Path: The avenue where key resolution is completed.
Inventory As Of 14:02:04 Library Time Drive Inventory Drive 1 Status Empty Label Source ------------- Magazine Inventory 9 10 11 4 5 6 7 1 2 3 IO-Station 23 19 22 21 20 18 17 16 15 14 13 12 Refresh + + a77ug067 8 Figure 93.
a77ug099 *Res* Figure 94. The 4U library Monitor Library: Inventory page (Right Magazines) Note: The 4U graphic shows the Slot Inventory for the right magazines of this library as an example. The left magazines are similar. Manage Library Menu The Manage Library menu contains the following sub-menu items.
a77ug072 Figure 95. Manage Library: Move Media page The following elements appear in the Source and Destination screens. Element In the Source screen, this identifies the library element that contains a cartridge. In the Destination screen, this identifies the library element that is empty and can receive a cartridge. Volume Serial In the Source screen, this element displays the serial number of the cartridge. In the Destination screen, this element contains no information.
Configure Library Menu The Configure Library menu contains the following submenu items: v v v v “Configure “Configure “Configure “Configure Library: Library: Library: Library: General” Logical Libraries” on page 117 Path Failover” on page 118 Encryption” on page 118 v “Configure Library: Drives” on page 120 v “Configure Library: Network” on page 122 v “Configure Library: User Access” on page 123 v “Configure Library: Date & Time” on page 125 v “Configure Library: Logs & Traces” on page 125 v “Configure
Table 29. Configure Library: Specific page elements (continued) Menu Item Description 2U 4U Active Slots It may be necessary to modify the number of active slots to agree with the number of slots allowed by your host software. To modify the number of active slots in your library, click on the drop down list and select the number of slots you want active in your library. Also, the Auto Clean function requires the cleaning cartridge to be in a DCS or reserved slot.
a77ug098 Updating the Logical Library configuration will also update the drive element addressing and drive numbering. Replacing LTO half height drives with full height drives may require you to execute Restore Factory Defaults to correctly update the drive element addressing and drive numbering. See “Configure Library: Save/Restore Configuration” on page 128. Figure 99.
For information on minimum firmware levels for Application-Managed and Library -Managed Encryption, see “Minimum firmware levels for common library features” on page v. Setting or Changing a Drive's Method of Encryption Enter your library's IP Address in an internet browser address field and press ENTER. Log in to the Web User Interface. Refer to “Login” on page 20. Expand Configure Library in the left navigation panel. Click Encryption. a77ug199 1. 2. 3. 4. Figure 102. Feature Activation Key screen 5.
v Encrypt All: This is the default policy. It encrypts all cartridges using the default data keys specified in the key manager. This setting applies to all drives in the TL2000/TL4000 logical library. v Internal Label - Selective Encryption: Check your tape backup software application documentation to see if this feature is supported. v Internal Label - Encrypt All: Check your tape backup software application documentation to see if this feature is supported. 10.
Table 30. Drive Identity page elements (continued) Menu Item Description 2U Library SCSI Fibre SAS 4U Library SCSI Fibre SAS Port A Configuration: Speed This is the current speed setting of the drive. For each Fibre Channel drive, click on the drop down list and select Automatic, 1Gb/s, 2Gb/s, 4 Gb/s, or 8 Gb/s. For each SAS drive, select Automatic, 3 Gb/s, or 6 Gb/s. Selecting Automatic will allow library speed to automatically negotiate to the current server speed.
v Refresh - to cancel the changes made to the screen. v Submit - to apply the changes made to the screen. Note: When configuration changes of a disabled drive are made from the Operator Control Panel (OCP), the drive powers ON after committing changes. When configuration changes of a disabled drive are made from the Web Interface (RMU), the drive does not power ON after committing changes.
8. Ethernet Settings - Ethernet Settings choices are: Auto (the default), 10 Mbit/Half, 10 Mbit/Full, 100 Mbit/Half, 100 Mbit/Full. Please refer to www.Dell.com/support to determine the availability of manual Ethernet settings in your library's firmware. 9. Enter IPv4 settings (if applicable). a. Enable DHCP - Click this item ON to have the IP Address of your library automatically set by the DHCP server. b. Static Address - Enter the assigned IPv4 address.
a77ug082 Figure 108. Configure Library: User Access page The following elements are displayed on the User Access page. Roles v Check the Disable Superuser check box if you do not want Superuser to be listed on the Role listbox (that is, prohibits Superuser login). Check the Disable User check box if you do not want User to be listed on the Role listbox (that is, prohibits User login). Clear the check box to allow Superuser or User login.
v Minimum Number Of Upper Case Alphabetic Characters (A-Z) - Choose the minimum number of uppercase alphabetic characters. The factory default value is 1. Possible range for this configuration option is 0 - 3. v Minimum Number Of Lower Case Alphabetic Characters (a-z) - Choose the minimum number of lowercase alphabetic characters. The factory default value is 1. Possible range for this configuration option is 0 - 3.
Figure 110. Configure Library: Logs & Traces page It is recommended that you select Continuous for the Error Log Mode so that all information for logs and traces will be captured. Click one of the following: v Refresh - to cancel the changes made to the screen. v Submit - to apply the changes made to the screen. Note: The trace level and trace filter selection options are only changeable by Service personnel.
SMTP Server Address (IPv4 or IPv6) Enter the address of the email server of the individual you would like to receive the errors and/or warnings. This can be an IPv4 or IPv6 address, or a host name and domain. If a host name and domain is listed, the IPv4 or IPv6 address will be resolved from the DNS using that name, and the address will be stored rather than the name. If the address changes, a new name or a new address will need to be entered. Domain Name Enter the Domain Name for your library.
SNMP DESTINATIONS v Target 1 - IP Address - If SNMP traps are enabled, enter an IP address where SNMP traps are sent. v Target 2 - IP Address - Enter an optional second IP address where SNMP traps are sent, or leave as 0.0.0.0. v Target 3 - IP Address - Enter an optional third IP address where SNMP traps are sent, or leave as 0.0.0.0. v Version - The library offers three versions of the SNMP protocol; v1, v2, and v3. Select a version for each Target IP address.
a77ug079 Figure 113. Configure Library: Save/Restore page Service Library Menu Some Service Library functions will post a warning message stating that the library should be taken offline from the host before performing any Service functions. It is up to the operator to ensure that it is taken offline at the host. Before performing any service functions, ensure the host is not performing any data writing or retrieval.
a77ug122 cartridge is not present in a reserved slot, Auto Clean status on the Web User Interface Status screen shows Chk Media/Rsvd Slot. Figure 116. Service Library: Clean Drive page Service Library: Advanced Diagnostics (for Service Personnel Only) This menu is for use by Service Personnel only.
a77ug120 Figure 117. Service Library: View Logs page Service Library: View Drive Logs This page allows the drive logs to be viewed after selecting the following: v Log Type – Error: Logs drive error code information. – SCSI: Logs ASC/ASCQ and FSC information. v Additional Sense Code (ASC) v Additional Sense Code Qualifier (ASCQ) a77ug096 v Fault Symptom Code (FSC) Figure 118.
Note: It is recommended that both a regular and forced drive memory dumps be created and saved. Note: Ensure that all the pop-up facilities on the web browser are set to allow pop-up boxes to display. With Microsoft Internet Explorer, under Tools, ensure that the pop-up blocker is turned OFF and Internet Options > Security > Custom Level > Downloads > Automatic Prompting for file Downloads and File Downloads are both Enabled.
Service Library: Key Path Diagnostics Please refer to www.Dell.com/support to determine the availability of this feature. Important: Ensure that library firmware and drive firmware are up to date before running the Key Path Diagnostic. Library firmware level must be greater than 6.xx. See “Verifying/Updating Firmware” on page 56. The key path diagnostics test provides the ability to perform diagnostics on the encryption key path. Only drives that are set up for library managed encryption will be tested.
The time and date of the last test will appear below the Key Path Diagnostics screen. If any of the tests fail, refer to “Troubleshooting” on page 149 for additional information. Service Library: Upgrade Firmware Consider these recommendations to provide maximum performance and reliability: 1. The latest version of microcode must be installed on your Dell tape libraries and devices. 2. The library code must be updated first, unless noted otherwise.
a77ug289 Figure 122. The Service Library: Upgrade Firmware page, showing one Ultrium 3 SAS Half Height V2 drive and one Ultrium 4 SAS Half Height drive. Service Library: Reboot Important: Some options of the Web User Interface take the library OFFLINE. This inactive mode can interfere with host-based application software, causing data loss. Ensure that the library is idle before attempting to perform any remote operations that will take the library OFFLINE. This page is used to perform a library reboot.
4. From the OCP Main Menu, select Control > Move Cartridges and move the data cartridges into the desired data slots. See “Control: Move Cartridges” on page 91 or “Manage Library: Move Media” on page 114 for more information. If the library does not have an I/O Station (all slots are assigned to storage), and you wish to import media, you will need to release a magazine and insert the cartridges manually following these steps: 1. From the OCP Main Menu, select Control > Magazine.
v To enable the I/O Station, place a check mark in the I/O Station Enabled box. If it is checked as enabled, the first 3 physical slots in the lower left magazine in a 4U or the first physical slot in the left magazine in a 2U is configured as an I/O station. If the I/O Station Enabled box is not checked, the slots are configured as storage. Note: The number of I/O Station slots and storage are automatically assigned when the I/O Station Enabled box is checked or unchecked.
138 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library: User's Guide
Using Ultrium Media Figure 124 shows the LTO Ultrium Data Cartridge and its components. ▌1▐ ▌2▐ ▌3▐ LTO cartridge memory Cartridge door Leader Pin ▌4▐ ▌5▐ ▌6▐ Write-protect Switch Label area Insertion guide Figure 124. The LTO Ultrium Data Cartridge Note: The same components are on all the LTO Ultrium Data Cartridges. Data Cartridges The different generations of Ultrium data cartridges can be identified by color: Table 31.
Table 31. Cartridge Types and Colors (continued) Type Color Ultrium 1 Black All generations contain 1/2-inch, dual-coat, magnetic tape. When processing tape in the cartridges, Ultrium Tape Drives use a linear, serpentine recording format. The native data capacity and recording format of Ultrium data cartridges is as follows: Table 32. Cartridge Data Capacity and Recording Formats Type Native Data Capacity Recording Format Ultrium 8 12000 GB (30000 GB at 2.
Table 33. Nominal Cartridge Life: Load/Unload Cycles (continued) Type Load/Unload Cycles Ultrium 5 20,000 (20k) Ultrium 4 20,000 (20k) Ultrium 3 20,000 (20k) Ultrium 2 10,000 (10k) Ultrium 1 5000 (5k) Cartridge Compatibility Table 34.
a67b0024 Figure 125. Ultrium Data and WORM Tape Cartridges Data Security on WORM Media Certain built-in security measures help ensure that the data written on a WORM cartridge does not become compromised, for example: v The format of a WORM Tape Cartridge is unlike that of standard read/write media. This unique format prevents a drive that lacks WORM-capable firmware from writing on a WORM tape cartridge. For LTO 8, native data capacity is 12000 GB and compressed data capacity is 30000 GB.
Note: The LTO Ultrium Tape Drives do not require bar code labels, but you may choose to use labels for tape cartridge identification purposes. Table 35.
When attaching a bar code label to a tape cartridge, place the label only in the recessed label area (see ▌5▐ in Figure 124 on page 139). A label that extends outside of the recessed area can cause loading problems in the drive. Attention: Do not place any type of mark on the white space at either end of the bar code. A mark in this area may prevent the library from reading the label. L T O 1 2 3 L8 a69i0365 LT0123L8 Figure 126. Sample bar code label on the LTO Ultrium 8 Tape Cartridge.
contains current data and is eligible to become a scratch (blank) data cartridge. Do not write-protect scratch (blank) cartridges; the tape drive will not be able to write new data to them. 1 A67E0026 If you must manually set the write-protect switch, slide it left or right to the desired position. Figure 127. Setting the write-protect switch Table 37. Location of the write-protect switch ▌1▐ Write-Protect Switch Handling the Cartridges Attention: Do not insert a damaged tape cartridge into the drive.
v If you ship the cartridge in a cardboard box or a box of a sturdy material, ensure the following: – Place the cartridge in polyethylene plastic wrap or bags to protect it from dust, moisture, and other contaminants. – Pack the cartridge snugly; do not allow it to move around. – Double-box the cartridge (place it inside a box, then place that box inside the shipping box) and add padding between the two boxes (see Figure 128). Figure 128.
Figure 129. Checking for gaps in the seams of a cartridge v Check that the leader pin is properly seated. v If you suspect that the cartridge has been mishandled but it appears usable, copy any data onto a good cartridge immediately for possible data recovery. Discard the mishandled cartridge. v Review handling and shipping procedures. Handle the Cartridge Carefully v Do not drop the cartridge.
Table 38. Environment for operating, storing, and shipping the LTO Ultrium Tape Cartridge Environmental Specifications Environmental Factor Temperature Operating 10 to 45°C(50 to 113°F) Operational Storage1 Archival Storage2 16 to 32°C(61 to 90°F) 16 to 25°C(61 to 77°F) Shipping -23 to 49°C(-9 to 120°F) Relative humidity (non-condensing) 10 to 80% 20 to 80% 20 to 50% 5 to 80% Maximum wet bulb temperature 26°C(79°F) 26°C(79°F) 26°C(79°F) 26°C(79°F) Note: 1.
Troubleshooting v The library consists of the following CRUs (Customer Replaceable Units): – Control Card (electronics, processor, memory, etc.) – Power Supply – Drive Sled (drive plus drive-to-library connectivity) – Cartridge Magazines v Service Spare: – Library Enclosure (accessor, Operator control panel display, etc.
Table 39. Troubleshooting table (continued) Problem Solution Encryption Error: Displayed when the drive detects an error associated with an encryption operation - if the problem occurred while the tape drive was writing data to, or reading data from, tape 1. Check the host application to ensure the key management application is providing the correct encryption key. v Refer to the “Drive Sense Data” on page 221 returned for an encryption operation.
Table 39. Troubleshooting table (continued) Problem Solution Attention LED To determine why the Attention LED is turned ON, log in to the Web User Interface and select Service Library > View Logs > Warning Trace. Drive Sled Issues: v Refer to “Isolating Drive Sled Problems” on page 157. v Whenever there is a hardware configuration change such as drives being swapped with different form factors (i.e. HH to FH or FH to HH), a library configuration change is needed.
Table 39. Troubleshooting table (continued) Problem Solution Determining current firmware levels Many problems can be resolved by a firmware upgrade. Ensure that both the library and drive firmware are at the latest levels available. v Library firmware: Monitor > Library > Identity > Version v Drive firmware: Monitor > Drives > Identity (select a drive) > Firmware Rev Update library firmware Refer to “Service Library: Upgrade Firmware” on page 134.
Table 39. Troubleshooting table (continued) Problem Solution Cartridge VOLSER is reported as "unknown" Probable cause: cartridge with no label or damaged label. Ensure that cartridge is properly labelled. If cartridge is properly labelled, unload the cartridge from drive and perform an inventory (OCP: Control > Re-Inventory; Web: Manage Library > Perform Inventory). If VOLSER is again reported as "Unknown", run Library Verify (Service > Library Verify).
Installation Problems Problems encountered during the installation of the library are usually caused by improper SCSI bus configuration, application software configuration errors, or an incorrectly configured operating system. If the application software that you are using is not communicating with the library after installation, check the following: v Accessor Ship Lock Key: Ensure that the Accessor Ship Lock Key on the top cover has been removed before powering on the library.
Library Recovery Problem Determination The 2U and 4U library firmware will generally retry failed operations up to three times before posting a failure to complete the operation, or, in some situations, proceeding with an operation that can be completed in an alternative manner. Of course, if the operation is successful within the allotted retry count, the appropriate retry counter is updated and recorded in the retry log and the next library operation will commence.
6 1 2 5 a77ug136 5 a77ug198 3 4 Figure 130. A 250w power supply with LEDs 6 4 Figure 131. A 80w power supply without LEDs Table 40. Power Supply LED Meanings ▌1▐ If the blue LED is lit, AC voltage is available. ▌2▐ If the amber LED is lit, there is a possible fan problem or other power supply issue. The power supply will need replacement. ▌3▐ If the green LED is lit, DC power is OK and active.
1. With library power OFF and the power cord unplugged, loosen the three thumb screws (▌5▐), grasp two of the thumb screws, pull the power supply out half way, reseat the power supply, and tighten the three thumb screws. 2. Ensure the power cord is plugged in at the power supply (▌6▐) and at the electrical outlet, then turn library power ON. a. For power supplies with LED's, the "Blue" LED will be lit if AC power is good. b.
3. Try reseating the drive sled. Note: The drive sled is hot-pluggable so it is not necessary to power off the library. See “Removing/Installing/Adding a Tape Drive Sled” on page 181. 4. Cycle power to the library. 5. If air does not flow from the drive sled cooling fan grill on the rear of the library, replace the drive sled CRU. Several library error codes also point to cooling problems. See “Removing/Installing/ Adding a Tape Drive Sled” on page 181. 6.
the accessor mechanism to be inoperable. Execute a Library System Test. See “Service Library: Perform Diagnostics” on page 132 for the web or “Service: Run Tests” on page 103 for the OCP If the problem is persistent, contact Dell technical support. Isolating Web User Interface Problems If the Web User Interface is not functioning at all or if it is intermittently functioning, review the following steps to ensure that it is properly configured, or, to help determine which CRU or part needs to be replaced.
2. If ITDT successfully locates the LTO device(s), verify that the correct application device drivers and backup application software is properly installed. 3. Ensure that all the required or latest available Operating System files and/or updates (dll’s, PTF’s, etc.) have been installed and applied. Identifying a Suspect Cartridge The amber Attention LED will be lit on the front panel of the library when there has been a failure that indicates a piece of media is bad, marginal, or invalid.
Error codes If an error occurs during operation of the library, the library stops the current operation and displays an error code on the LCD screen. Unless otherwise noted in “Error codes,” try to resolve the error by cycling power to the library and retrying the last operation. If the error persists, contact technical support. Example error code EVENT -6 8D 07 Where: v -6 indicates the position in sequence list, 0 being the most recent. v 8D 07 indicates the error. (code 8D = sled blocked,).
User Interface. These errors are also reported by way of email notification, if enabled. To enable email notifications, refer to “Configure Library: Event Notification” on page 126. Table 41.
Table 41.
Table 41. Main Error Codes (continued) Error Code Description User Action C0 Network initialization failed C1 Telnet Interface initialization failed C2 Webserver initialization failed C6 Ping command did not reach target C7 Cannot Upgrade from USB Not supported C8 Cannot Upgrade from FTP 1. Retry the Firmware upgrade. C9 Cannot Upgrade Robotic from Flash 2. If the error recurs, contact technical support. D0 ROM error. ROM checksum incorrect D1 RAM error.
Table 41. Main Error Codes (continued) Error Code Description DE Warning Event! See Table 43 on page 171 DF Warning Event! See Table 43 on page 171 E0 Incompatible magazine that is detected User Action 1. Remove magazine from library. 2. Insert magazine in library. If error recurs, contact technical support. E2 New hardware found. Library firmware upgrades required. Upgrade library firmware to the latest version. EB Power supply health check failed because of a power supply failure.
Table 41. Main Error Codes (continued) Error Code Description F1 User Action Drive Communication Error Library controller lost communication to drive The subcode indicates which drive is affected. Example: Subcode 02: drive #2 F2 Drive Sled not present The subcode indicates which drive sled is affected. Example: Subcode 02: drive sled #2 F3 Drive Hardware Error The subcode indicates which drive is affected.
Table 41. Main Error Codes (continued) Error Code Description User Action F6 No drive installed. A drive was never installed F7 Support ticket download from drive not possible F8 Invalid drive command F9 Invalid drive parameter FA SDCI microcode error FB Drive logged out FC Internal SCSI command failed with check condition FD Internal SCSI command timeout Refer to “Isolating Drive Sled Problems” on page 157. Sub Error Codes Table 42.
Table 42.
Table 42.
Table 42. Sub error codes (continued) 73 Error during move sled to block. 80 Opening I/O slot failed. 81 Error during movement to I/O slot open position. 82 Error during moving back - sensor was found. 90 Movement to home position failed. 91 Elevator movement to home position failed. 92 Error during sled movement to rotation position. 93 Error during rotation to home or far position. 94 Sled movement to home sensor position failed. 95 Sled movement to transport position failed.
Table 42. Sub error codes (continued) 97 Slot not free at robot unload 98 Cartridge not seated in load phase Warning events Warning events that are described are reported by way of email notification. The Attention LED flashes when warning events for the following occur: v Media v Fan v Redundant power supply An appropriate message is posted on the Operator Control Panel and the Web User Interface. Table 43.
Table 43. Warning events (continued) 49 SCSI: incompatible magazine, magazine not accessible 4A SCSI: source not ready 4B SCSI: destination source not ready 4C SCSI: library controller busy 4D SCSI: Cannot make reservation 4E SCSI: invalid slave robotic controller request 4F SCSI: robotic axes/motors aren't initialized 50 SCSI: cartridge belongs to another partition Check application software. 51 Incompatible medium Check the compatibility of media and drive generation.
Table 43. Warning events (continued) 67 Medium error, incompatible medium for write operation Replace incorrect cartridges. 6A Medium error, no OBDR tape Insert OBDR tape. 70 Currently not used 71 Currently not used 72 Currently not used 73 SCSI: overlapped command attempt 74 SCSI: echo buffer overwritten Refer to your host application documentation for problem determination information.
Table 43. Warning events (continued) DB External cooling fan error (fan motion stopped). The subcode indicates which drive sled fan is affected Refer to “Isolating Drive Sled Problems” on page 157. Subcode 01: drive sled #1(bottom) Subcode 02: drive sled #2 DC I2C Bus Failure DD Power Supply x fan failed, Redundancy might be at risk The subcode indicates which power supply fan is affected Refer to “Isolating a Power Supply Problem” on page 155.
Service Procedures Removing Cartridges from Magazine Slots In the event of a severe mechanical problem with the library or if circumstances require you to remove tape cartridges, do the following. If the Operator Control Panel or the Web User Interface is still operational: 1. Move the tapes from the drive(s) to the magazines using the Manage Library > Move Media command (Web User Interface) or Control > Move Cartridges command (Operator Control Panel).
a77ug024 Figure 133. Access holes for the right magazine To manually release the magazines, push the end of a straightened paper clip into the access hole for each magazine at the back of the library. While holding the paper clip, have a second person pull the magazine out of the front of the unit. DO NOT push the paper clip in more than 1/2 inch. a77ug248 3. Figure 134.
a77ug246 Figure 135. Left Magazines pulled out of the 4U Library 4. If there are additional tapes still in the library, or if you were unable to manually remove the magazines and drive, contact technical support for further instructions. Using the ITDT Firmware Update, Dump Retrieval and Drive Test Tool ITDT has multiple functional capability and is a very quick, convenient and efficient method for drive firmware updates. As a note, drive dump retrievals can be performed by the tool as well.
To download the ITDT tool and instructions for using the tool, visit www.Dell.com/support.
Check, Adjust, Remove, and Replace Tools Required To service a library you may need one or more of the following tools: v #2 Phillips screwdriver v Ground strap (recommended, if available) Electrostatic Discharge Important: A discharge of static electricity can damage static-sensitive devices or microcircuitry. Proper packaging and grounding techniques are necessary precautions to prevent damage. Figure 136.
1 a77ug019 2 Figure 137. Shipping Lock and Label Storage Location 6. Insert the shipping lock (▌1▐) into the slot located on the center of the top of the library and secure with the shipping label (▌2▐). 1 a77ug018 2 Figure 138. Shipping Lock and Label 7. Pack the library in its original packaging materials (or equivalent packaging) for moving or shipping. Table 44.
Removing/Installing/Adding a Tape Drive Sled There are two types of drive sleds in a TL2000 library (2U library) and a TL4000 library (4U library). The contents of the ship groups are specific to the type of drive sled.
Removing a Tape Drive Sled 1. IT IS IMPORTANT TO PRESERVE A DRIVE DUMP FOR ANALYSIS IF ALL OF THE FOLLOWING CONDITIONS EXIST: v Library Error LED is ON. v Operator Control Panel is displaying a drive error message. v Web User Interface System Status screen is indicating that a drive has failed. IF NONE OF THE CONDITIONS LISTED ABOVE EXIST, PROCEED TO THE NEXT STEP. 2. Power OFF the library before removing and/or installing a SCSI drive sled.
a77ug027 7. Pull straight back on the drive sled handle (▌10▐) to remove it from the library (see Figure 142). 8. If you are replacing the tape drive sled, proceed to Installing a Tape Drive Sled for instructions. If you are not replacing the tape drive sled immediately, you will need to perform the following procedures: a. Install a drive cover plate to protect your library from dust and debris. b.
a77ug028 4. Push the drive sled slowly into the drive slot until the sled seats itself against the back of the library. Figure 143. Pushing the drive sled into the library (drive sled without ESD springs shown) 5. Tighten the captive thumbscrews (▌7▐ in Figure 141 on page 182) until the drive sled is secure. 6. If you are installing a drive sled without ESD springs (see Figure 139 on page 181), apply conductive tape to the sled as shown in Figure 144. 4U Library a77ug203 2U Library Figure 144.
Note: The small gray markers show where conductive tape should be placed to provide ESD protection. 7. Push the black tab (▌8▐ in Figure 141 on page 182) back underneath the library. When inserted properly, only the handle of the tab will be visible. 8. Upgrade library firmware and drive firmware to the latest version. Refer to “Configure Library: Drives” on page 120 to configure the drive if it is a SCSI or FC drive. Connect the drive host interface cable to the host or FC switch. Note: Go to www.Dell.
Note: The small gray markers show where conductive tape should be placed to provide ESD protection. 5. Install cover plates on any open drive slots in the library. 6. Power ON the library. 7. Run the Library Verify test. (Operator Control Panel: Service > Library Verify). This test requires the use of a scratch (blank) cartridge. v If the test passes: – When prompted by the Operator Control Panel display and the I/O Station opens, remove the cartridge used in the test.
a66mi096 Figure 145. A power supply being removed from a 2U library 5. Remove the packaging from the replacement power supply. 6. Grasp the top and bottom edge of the power supply and push it into the library. 7. Tighten the three blue captive thumbscrews on the power supply located on the back panel of the library. 8. Connect the power cord to the library, then to the electrical source. 9. Power ON the library using the power button on the front panel. 10.
1. Power OFF the library by pressing and holding the power button at the front of the library for 4 seconds. 2. Disconnect the power cord from the electrical source, then from the power supply or supplies at the back of the library. a66mi097 3. Loosen the two blue captive thumbscrews on the Library Controller Card. 4. Grasp the two thumbscrews and pull the defective Library Controller Card out of the library. Figure 146. A Library Controller Card being removed from the library 5.
Replacing the Library Enclosure This procedure is necessary when the library enclosure, accessor, or display fails. These components are contained within the replacement library enclosure. Important: Refer to the Installation Instructions that are included with the new replacement library enclosure. Follow the procedures included in this document for replacing the Library Enclosure, only if Installation Instructions are not included with the new replacement library enclosure.
a77ug244 1 Figure 147. Removing the two mounting bracket screws anchoring the library to the rack (one screw on each side of the library) 5. Place the defective library on a clean and sturdy work surface. 6. Proceed to “Unpacking and Preparing the Replacement Library Enclosure.” Unpacking and Preparing the Replacement Library Enclosure Before installing the replacement library enclosure, it is important to verify that the enclosure is functioning properly. 1.
3) Install the foot pads on the bottom of the library enclosure by pressing each foot into one of the six areas (▌1▐) as shown in Figure 148. a77ug085 1 Figure 148. Foot pads installed on the bottom of the library enclosure 3. Carefully return the library to an upright position. 4. Remove the shipping lock from the top of the replacement library enclosure (see Figure 149 on page 192).
a77ug195 Figure 149. Removing the shipping label and lock from the top of the library and storing on the rear panel 5. Store the lock and label on the back panel of the replacement library enclosure (see Figure 150). 1 a77ug019 2 Figure 150. Library shipping lock and label storage location on the real panel of the library 6. Proceed to “Installing your drive in the replacement library enclosure.
a77ug027 Figure 151. Removing a drive sled from the library (drive sled without ESD springs shown) a. Ensure that the power cord is unplugged from the power source for each power supply in the defective library enclosure. b. On the rear of the defective library, loosen the blue captive thumbscrews on the drive sled. c. If necessary, remove the conductive tape from the drive sled. d. Pull back on the tape drive handle to remove it from the library. e.
4U Library a77ug203 2U Library Figure 152. Drive sled taping diagrams Note: The gray markers show where conductive tape is placed. i. Push the black tab back underneath the drive sled. When inserted properly, only the handle of the tab is visible. 2. Power ON the replacement library enclosure. a. If power ON is successful, 1) After power up, the Ready/Activity LED (▌1▐ in Figure 155 on page 197) turns ON. a) If this message is displayed after the library powers ON, follow the instructions.
2) Pull on two of the thumbscrews, on opposite sides of the power supply, and pull the unit away from the rear panel of the library. 3) Grasp the top and bottom edges of the power supply and remove it from the library. b. Install the power supply removed from the replacement library enclosure in the defective library to return to Dell. To install a power supply: 1) While supporting the power supply, align the power supply with the groove in the enclosure rails.
Swapping Library Controller Cards IMPORTANT - READ ME BEFORE CONTINUING The Library Enclosure contains a copy of the vital product data (VPD) for your library. The VPD contains your current library configuration. A primary copy of this VPD is contained within the Library Controller Card. A backup copy of this VPD is maintained on the accessor in the enclosure (or chassis). When the Library Enclosure is replaced, the new enclosure electronics should contain zeros (0's) in key VPD locations.
Note: If you power on the replacement library without first swapping the Library Controller Card from the original (defective) library enclosure, the following message will appear on the Operator Control Panel shortly after applying power: "New library detected. Please remove library power and insert Library Controller Card from old Library".
Swapping Cartridge Magazines a77ug025 1. Manually release and remove all magazines from the defective library and from the replacement library enclosure. To release and remove a cartridge magazine: a. Find the access holes for the right and left magazines (see Figure 156 and Figure 157 on page 199). Figure 156.
a77ug024 Figure 157. Access hole for the right magazine (facing rear of library) b. Push the end of a straightened paper clip into the access hole for each magazine at the back of the library. DO NOT push the paper clip in more than ½ inch. While holding the paper clip, have a second person pull the magazine out from the front of the unit. Note: To prevent dropping the magazine, support both ends of the magazine before it clears the front edge of the library.
a77ug246 Figure 158. Left magazines pulled out of a 4U library (facing front of library) 2. Insert the cartridge magazines removed from the defective library into the same positions in the replacement library enclosure. 3. Insert the cartridge magazines removed from the replacement library enclosure into the same positions in the defective libraryto return to Dell. 4. Wait for inventory of the magazines to complete. a.
a77ug252 Figure 159. Mounting brackets and anchors for securing the library in a rack (one bracket and anchor on each side of the library) 2. With assistance, slide the replacement library enclosure onto the metal rails that are already in position in the rack (see Figure 160). Figure 160. Front view of rack showing screw placement 3. Tighten the mounting bracket screws (▌1▐ in Figure 147 on page 190) to anchor the replacement library enclosure to the rack. 4.
Completing the Installation of the Replacement Library Enclosure 1. Connect all cables to the replacement library enclosure. 2. Power ON the replacement library enclosure. 3. Upgrade library firmware and drive firmware to the latest version. a. Visit www.Dell.com/support to download the latest levels of library and drive firmware. b. Using the Web User Interface (Service Library > Upgrade Firmware), upgrade library and drive firmware. 4.
Appendix A. SCSI Element Types, SCSI Addresses, and Physical Configurations For an overview of library partitioning and element addressing, see “Library Partitioning and Element Addressing” on page 205. The following tables contain element addresses for the 2U library and the 4U library. Table 45.
STE assignments v Logical Library 1: Slot 1 through slot 11 4096 (x1000) through 4106 (0x100A) v Logical Library 2: Slot 12 through slot 23 4096 (x1000) through 4107 (0x100B) Table 47.
Table 48.
library. They will also support a mix of SCSI, SAS, and Fibre Channel in the same physical library and the same logical library; however, mixing drive interface types in the same logical library is not recommended. Important: Drives that do not share a common media type cannot be mixed in the same logical library. For instance, Gen 4 and Gen 7 drives cannot use the same media and so they cannot be mixed. LTO 4 media cannot be read on an LTO 7 drive.
Configuration of a 3 - Partition System A three partition system must have at least three drives installed. A drive must be installed in drive position 1, another drive must be installed in drive position 2, and another drive must be installed in either drive position 3 or drive position 4. Partition 1 will contain the first drive and the first magazine. Partition 2 will contain the second drive and the second magazine. Partition 3 will contain any drives in drive position 3 and drive position 4.
SCSI Element Addressing Every logical library starts at the first drive slot with the current assigned element start address (default value 256). It will be incremented from the bottom to the top slots for every drive slot. There is one exception to this addressing scheme to accommodate libraries currently in the field. A 4U library which contains only full height drives will continue to have the addresses assignments 256 and 257, thus causing no interruptions to their operation.
Appendix B. TapeAlert Flags This appendix is intended to provide additional information to the reader about the tape drive. All error code and diagnostic information contained in this chapter can be accessed from the Operator Control Panel of the Library. The drive portion of the Operator Control Panel Display will contain any drive error codes. Therefore there is no need to open the Library to access the buttons on the drive as described in this chapter.
13d Library Pick Retry W There is a potential problem with the cartridge loader picking a cartridge from a drive or slot. v No action needs to be taken at this time. v If the problem persists, contact technical support. This flag is cleared when the next move command is received. 14d Library Place Retry W There is a potential problem with the cartridge loader placing a cartridge into a slot. v No action needs to be taken at this time. v If the problem persists, contact technical support.
TapeAlert Flags Supported by the Drive Table 49. TapeAlert Flags Supported by the Ultrium Tape Drive Flag Number Flag Description Action Required 3 Hard error Set for any unrecoverable read, write, See the Action Required column for or positioning error. (This flag is set in Flag Number 4, 5, or 6 in this table. conjunction with flags 4, 5, or 6.) 4 Media Set for any unrecoverable read, write, or positioning error that is due to a faulty tape cartridge. Replace the tape cartridge.
Table 49. TapeAlert Flags Supported by the Ultrium Tape Drive (continued) Flag Number 212 Flag Description Action Required 18 Tape directory corrupted Set when the drive detects that the in the cartridge memory tape directory in the cartridge memory has been corrupted. 19 Nearing media life Set when the tape cartridge is nearing 1. Copy the data to another tape its specified end of life. The flag is cartridge. cleared when the cartridge is removed 2. Replace the tape cartridge. from the drive.
Table 49. TapeAlert Flags Supported by the Ultrium Tape Drive (continued) Flag Number Flag Description Action Required 53 Tape system area read failure Set when the tape system area could not be read successfully at load time. Copy the data to another tape cartridge, then discard the old cartridge. 55 Loading Failure When loading a tape into a drive, a Take this action if the tape cartridge hardware malfunction can prevent the will not load in the drive: tape from being loaded into the drive, 1.
214 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library: User's Guide
Appendix C. Sense Data When a drive encounters an error, it makes sense data available. You can use device drivers to examine the sense data and determine errors. The device drivers may conflict with some commercial software applications unless properly configured. To avoid conflicts on Windows operating systems, refer to your device driver's procedures for setting the driver to manual startup mode.
Table 50.
Table 50.
Table 50.
Table 50. Library Sense Keys, ASC and ASCQ (continued) Sense Key ASC ASCQ Description Hardware Error (04) (continued) 82h F4h Drive load timeout 82h F5h Drive unload timeout 82h F6h Drive never present 82h F7h Drive support ticket error 82h F8h Drive invalid command 82h F9h Drive invalid parameter 82h FAh SDCI microcode error 82h FBh Drive logged out 82h FCh Internal drive command failed with Check Condition 82h FDh Internal drive command timeout Appendix C.
Table 50.
Table 50.
Table 51.
Table 51. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 12-13 7 6 5 4 3 2 1 0 Additional Sense Code (ASC) Additional Sense Code Qualifier (ASCQ) Byte 12 Byte 13 ASC ASCQ 00 00 - No additional sense - The flags in the sense data indicate the reason for the command failure 00 01 - Filemark detected - A Read or Space command terminated early due to an FM The FM flag is set.
Table 51.
Table 51.
Table 51.
Table 51.
Table 51. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 36-39 7 6 5 4 3 2 1 0 Port Identifier (Relative Target Port Address) Reporting Sense (This is the port address of the drive port through which sense is being reported. On Fibre Channel drives, it is the Fibre Channel Fabric Port Address [for example, 011E13 or 000026] with byte 36 being reserved. On SAS drives, it is the Hashed SAS Address of the drive port [for example, F32A94] with byte 36 being reserved.
Table 51. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 65 66 67 68 7 6 5 4 3 2 1 0 Last Error FSC Last Error Flag Data 69 LPOS Region 70-85 ERP Summary Information 86-89 Product Revision Level: YMDV (as defined in Standard Inquiry; this is also known as the Code Level) 90-95 Reserved (0) The descriptions below serve only as an overview of sense reporting in the tape drive. This tape drive conforms to all sense field reporting as specified in the SCSI standards. Note: 1.
230 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library: User's Guide
Appendix D. Enabling LUN Support in Linux To verify the detection of a tape drive, administrators should check for its entry in /proc/scsi/scsi. Current versions of Linux may not scan the logical storage unit (LUN) ID of every device. This can result in some TL2000/TL4000 devices not being identified or listed in the /proc/scsi/scsi output. Administrators can follow these steps to enable support for such devices. 1. Type cat /proc/scsi/scsi.
Attached devices: Host: scsi0 Channel: 00 Id: 06 Lun: 00 Vendor: IBM Model: ULT3580-HH3 Rev: 88M3 Type: Sequential-Access ANSI SCSI revision: 03 2. You will need to add the following to /etc/modules.conf options scsi_mod max_scsi_luns=255 Note: In RHEL 4, it is max_luns=255 3. Once that's added, you will have to rebuild the initrd and reboot the server. There is a way to test this before editing the files and rebooting, but there's too much of a risk of taking down other SCSI devices in the process.
0x08 [V321-A3] Adaptec SCSI Card 39160/3960D - Ultra160 SCSI [slot 201] 0x16 [V321-A3-D5:1] DELL PV-124T 0031 0x15 [V321-A3-D5:0] IBM ULT3580-TD3 5BG2 0x09 [V321-A4] Adaptec SCSI Card 39160/3960D - Ultra160 SCSI [slot 202] Netware may display unbound device, meaning a driver is not bound to the loader unless a driver from a backup software is loaded. This does not prevent the backup application from detecting the LUN and binding the appropriate driver.
234 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library: User's Guide
Appendix E. Notes on IPv6 Compatibility with Windows 2003/XP and 2008/Vista IPv6 addressing is different from traditional IPv4 addressing. IPv4 addressing is listed in the format 255.255.255.255, with each value 1 byte, a total address of 4 bytes. IPv6 addresses require 16 bytes, and are listed in the format FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF, where there are 8 segments each 2 bytes long. Windows 2003/XP IPv6 support in Windows 2003 is not turned on by default.
– For example, if the IPv6 address is fe80::1234:5678:abc and the interface number is 13, the address to browse to would be http://fe80--1234-5678-abcs13.ipv6-literal.net. v Using the same IPv6 address as above, another alternative to this would be to edit the hosts file in the .
Appendix F. SNMP Status MIB Variables and Traps Note: For additional information, refer to “SNMP Messaging” on page 7. Table 52. SNMP Status Events Event Trap ID Definition Cold Start 0 Library has rebooted. Status Change 1 Library status has changed. Door Open 2 Library door has been opened. Mail Slot Accessed 3 Library I/O Station has been accessed. Fault Posted 4 Library has posted a hard fault/error. Request Drive Clean 5 Drive has requested a clean.
238 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library: User's Guide
Appendix G. Library Configuration Form Use this form when planning your library configuration. Keep this document in a secure location and update it when changes are made to the library configuration.
Drive types 4U Position 4: 4U Position 3: 2U/4U Position 2: 2U/4U Position 1: 4U Position 4: 4U Position 3: 2U/4U Position 2: 2U/4U Position 1: 4U Position 4: 4U Position 4: 4U Position 3: 2U/4U Position 2U/4U Position Position 3: 2U/4U Position 2U/4U Position 2: 1:4U 4U Position 4:4U Position 3:2U/4U Position 2:2U/4U Position 1: 2: 1: Fibre Channel Drive settings Logical Library: Position: Speed: Port type: Loop ID: Logical Library: Position: Speed: Port type: Loop ID: Logical Library: Position:
Appendix H. Accessibility Accessibility features help a user who has a physical disability, such as restricted mobility or limited vision, to use the HTML version of the customer documentation successfully. Features The major accessibility features for the HTML version of this document are: v You can use screen-reader software and a digital speech synthesizer to hear what is displayed on the screen. The following screen readers are tested: WebKing and Window-Eyes.
242 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library: User's Guide
Glossary This glossary defines the special terms, abbreviations, and acronyms that are used in this publication. If you do not find the term that you are looking for, refer to the index or to the Dictionary of Computing, 1994. Numbers 2:1 compression The relationship between the quantity of data that can be stored with compression as compared to the quantity of data that can be stored without compression.
assigning a device The establishing of the relationship of a device to a running task, process, job, or program. assignment The naming of a specific device to perform a function. asynchronous Pertaining to two or more processes that do not depend upon the occurrence of specific events such as common timing signals. attention (notice) A word for calling attention to the possibility of danger to a program, device, or system, or to data. Contrast with caution and danger. ATTN Attention.
C CA certification In cryptography, a certificate from a certificate authority (CA). capacity The amount of data that can be contained on storage media and expressed in bytes of data. cartridge manual rewind tool A device that can be fitted into the reel of a cartridge and used to rewind tape into or out of the cartridge. cartridge memory (CM) Within each data cartridge, an embedded electronics and interface module that can store and retrieve a cartridge's historical usage and other information.
CP Circuit protector. CPF Control Path Failover. CRU Customer Replaceable Unit. CSA Canadian Standards Association. ctrl Control. CU Control unit. D danger (notice) A word to call attention to possible lethal harm to people. Contrast with attention and caution. data Any representations such as characters or analog quantities to which meaning is or might be assigned. data buffer The storage buffer in the control unit.
DIAG Diagnostic section of maintenance information manual. differential See High Voltage Differential (HVD). direct access storage A storage device in which the access time is independent of the location of the data. display contrast The brightness of the display on the Operator Panel. DLL Dynamic Link Library. The Microsoft implementation of the shared library concept. These libraries usually have the file extension dll, ocs (for libraries that contain activeX controls, or drv (for legacy system drivers).
eject To remove or force out from within. EKM Encryption Key Manager. electronic mail Correspondence in the form of messages that are transmitted between user terminals over a computer network. See electronic mail. email encryption A method of storing data in a format that helps protect data from inadvertent or deliberate compromise. An encryption-enabled drive contains the necessary hardware and firmware to encrypt and decrypt host tape application data.
file protection The processes and procedures that are established in an information system that are designed to inhibit unauthorized access to, contamination of, or deletion of a file. file transfer protocol (FTP) In the Internet suite of protocols, an application layer protocol that uses TCP and Telnet services to transfer bulk-data files between machines or hosts. firmware Proprietary code that is delivered as microcode as part of an operating system.
HD Slot Technology High-density (HD) slot technology. Allows multiple cartridges to be stored in a tiered architecture. hertz (Hz) Unit of frequency. 1 hertz equals one cycle per second. hex Hexadecimal. HH Half height High Voltage Differential (HVD) A logic signaling system that enables data communication between a supported host and the library. HVD signaling uses a paired plus and minus signal level to reduce the effects of noise on the SCSI bus.
intervention required Manual action is needed. INTRO Introduction. I/O Input/output. I/O Station Cartridge location that is dedicated for the insertion of cartridges into and the removal of cartridges from the library. IOP Input/output processor. IP Internet Protocol. IP address An identifier for a computer or device on an Internet Protocol (TCP/IP) network. Networks that use the TCP/IP protocol route messages that are based on the IP address of the destination. See IPv4 and IPv6.
LED Light-emitting diode. library certification In cryptography, a certificate that is provided by the library. library-managed encryption Tape encryption that is controlled by the tape library. Linear Tape-Open (LTO) A type of tape storage technology that is developed by the IBM Corporation, Hewlett-Packard, and Quantum. LTO technology is an "open format" technology, which means that its users have multiple sources of product and media.
L1, that represents information about the cartridge. L identifies the cartridge as one that can be read by devices that incorporate LTO technology; 1 indicates that it is the first generation of its type. mega One million of. meter In the Metric System, the basic unit of length; equal to approximately 39.37 inches. MIB Management Information Base. Information repository that is used by SNMP. micro One millionth of. microcode (1) One or more micro instructions.
NTP Network Time Protocol. This protocol allows the library to set its internal date and time that is based on the date and time of a server. NVS Nonvolatile storage. A storage device whose contents are not lost when power is cut off. O oersted The unit of magnetic field strength in the unrationalized centimeter-gram-second (cgs) electromagnetic system.
Private key A cryptographic key that is used to decrypt a message. PROM Programmable read only memory. PS Power supply. PTF Program temporary fix. A single bugfix or group of bugfixes that are distributed in a form ready to install for customers. PWR Power. R rack A unit that houses the components of a storage subsystem, such as the library. rackmount kit A packaged collection of articles that are used to install the rack mounted version of the library. RAM Random access memory.
R/W read/write. S s Seconds of time. SAN Storage area network. SAS Serial Attached SCSI. A computer bus technology and serial communication protocol for direct attached storage devices. SAS is a replacement for parallel SCSI with higher speeds, but still utilizing SCSI commands. scratch cartridge A data cartridge that contains no useful data, but can be written to with new data. SCD Single Character Display. SCSI Small computer system interface. SE Single-ended. segment A part. sel Select.
v Fast/Wide SCSI: Uses a 16-bit bus, and supports data rates of up to 20 MBps. v SCSI-1: Uses an 8-bit bus, and supports data rates of 4 MBps. v SCSI-2: Same as SCSI-1, but uses a 50-pin connector instead of a 25-pin connector, and supports multiple devices. v Ultra SCSI: Uses an 8- or 16-bit bus, and supports data rates of 20 or 40 MBps. v Ultra2 SCSI: Uses an 8- or 16-bit bus and supports data rates of 40 or 80 MBps. v Ultra3 SCSI: Uses a 16-bit bus and supports data rates of 80 or 160 MBps.
subsystem A secondary or subordinate system, capable of operating independently of, or asynchronously with, a controlling system. SUPP Support. Synchronous, synchronize. Occurring with a regular or predictable time relationship. sync System-managed encryption Tape encryption is set up implicitly through the device driver. T tachometer, tach A device that emits pulses that are used to measure/check speed or distance.
V VOLSER Volume serial number. volume A certain portion of data, together with its data carrier, that can be handled conveniently as a unit. VPD Vital product data. The information that is contained within the tape drive that requires nonvolatile storage that is used by functional areas of the drive, and information that is required for manufacturing, RAS, and engineering. W word A character string that is convenient for some purpose to consider as an entity.
260 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library: User's Guide
Index A Access PIN, Operator Control Panel 98 accessibility keyboard 241 repeat rate of up and down buttons 241 shortcut keys 241 accessor 5 accessory package 36 active slots 94, 116 Active Slots 57 air quality 35 air vents, front panel 1 AME 118 Application Managed Encryption (AME) 60 ASC 215 ASCQ 215 auto clean 94, 116 Auto Clean 57 B Bar Code Labels 142 guidelines for using 144 bar code reader 5 bootcode firmware, current level 106 BOP 110 Border Gateway Protocol (BGP) 7 C cable, host interface 50 Cart
K N S Key Path 110 Key Path Diagnostics keyboard 241 Navigation 81 Netmask 54 Network Address Translation (NAT) network configuration 97 Network Mask 62, 97, 122 network settings 97 safety information laser compliance xviii laser safety xviii SAS interface 32 screens displayed at power ON 18 SCSI interface 30 bus termination 32 description 9 multiple buses 32 physical characteristics 31 SCSI LVD 30, 32 SCSI Trade Association Web site 32 sending your comments v Sense data using 215 sense data, library 2
technical support v Telnet Service Port 105 Traps 237 troubleshooting 149 U Ultra160 8 Ultra320 8 Ultrium Tape Drives 9 unpacking the library 36 Updating firmware using ITDT Tool 177 upgrade firmware 134 USB port 3 V verifying the shipment View Drive Logs 131 36 W Web User Interface Configure Library: Event Notification 126 Configure Library: Save/Restore 128 configuring library 53 drive information 61 event notification 66 general library information 57 logging on 55 logs and traces 65 user access info
264 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library: User's Guide
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