Users Guide

The time and date of the last test will appear below the Key Path Diagnostics screen. If any of the tests
fail, refer to “Troubleshooting” on page 149 for additional information.
Service Library: Upgrade Firmware
Consider these recommendations to provide maximum performance and reliability:
1. The latest version of microcode must be installed on your Dell tape libraries and devices.
2. The library code must be updated first, unless noted otherwise. This action supports any changes that
are introduced in the library code for that drive, or any changes that are made to the drive for that
release.
3. These firmware updates are intended to increase overall reliability, improve tape handling, reduce the
possibility of data errors, and enhance diagnostic capabilities.
Note: Library firmware and tape drive firmware are verified and released together. When you are
updating to the latest firmware, verify that all installed components such as tape drive, and library are at
the latest levels noted on the Support website. Mixing different levels of library and tape drive firmware
is not supported and might cause unpredictable results.
This page displays the current library and drive firmware versions. Firmware is downloaded to the host,
then uploaded to the drive or library.
Click Browse... to choose the firmware file you downloaded from the website for the library or drive you
want to update. (You can update only one device at a time). Be sure that you choose the correct firmware
for the library or drive type. Click Update to initiate the file transfer and firmware update.
Note: During the update, no host drive action is possible. The drive update takes approximately 5
minutes. The system status panel (in the right of the browser window) changes from "update" to "ready".
If incompatible firmware is transferred to the library or drive the Update function terminates with a
message that indicates incompatible firmware. If the library has a BCR (barcode reader) that requires 9.00
or greater firmware, the Update function terminates with a message that indicates the library requires
firmware 9.00 or higher.
To ensure that the drive is updated with the correct firmware, refer to the drive identification information
provided in the Upgrade Library Firmware banner. Ensure that the drive firmware is for the correct drive
type (Full Height, Half Height), correct protocol (SCSI, SAS, Fibre Channel), and correct version (V2).
Drive code for V2 drives is not compatible with drives that are not V2.
V2 drive firmware compatibility
v ULT3580-HH3 drives
– Firmware for the LTO3 HH drive is not compatible with the LTO3 HH V2 drive
– Firmware for the LTO3 HH V2 drive is not compatible with the LTO3 HH drive
v ULT3580-HH4 drives
– Firmware for the LTO4 HH drive is not compatible with the LTO4 HH V2 drive
– Firmware for the LTO4 HH V2 drive is not compatible with the LTO4 HH drive
v ULT3580-HH5 drives
– The latest firmware for the LTO5 HH drive is compatible with all LTO5 HH drives. Upgrade the
drive with the latest firmware if the drive Update function terminates with a message that indicates
incompatible firmware.
134 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library: User's Guide