Users Guide

4. If there are additional tapes still in the library, or if you were unable to manually remove the
magazines and drive, contact technical support for further instructions.
Using the ITDT Firmware Update, Dump Retrieval and Drive Test Tool
ITDT has multiple functional capability and is a very quick, convenient and efficient method for drive
firmware updates. As a note, drive dump retrievals can be performed by the tool as well.
The ITDT Tool:
v Runs quick or extended diagnostics on tape drives. If the library is online to the server/host where the
tool resides, ITDT will communicate with the drive through the library to load and unload a test
cartridge thereby exercising some library functions.
v Retrieves firmware dumps from tape drives and libraries.
v Performs a firmware update on tape drives or libraries. See note below regarding library firmware
update.
v Tests the performance of the environment by completely writing a cartridge and measuring
performance.
v Retrieves and displays cartridge information.
v Verifies the encryption environment.
v Does not require special device drivers.
v Is available for most major platforms.
Note: ITDT Version 7 or higher is required for Ultrium 5, Ultrium 6, and Ultrium 7 tape drives. Before
using ITDT, verify that your library host operating system is at the latest released level. This will ensure
optimum read/write operations for diagnostics.
Note: If the library has a BCR (Barcode Reader) that requires 9.00 or greater firmware, the Update
function will terminate with an error code of "Unexpected Data" if you attempt to downlevel the library
firmware.
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Figure 135. Left Magazines pulled out of the 4U Library
Service Procedures 177