Dell™ PowerVault™ TL2000 Tape Library and TL4000 Tape Library User's Guide
Dell™ PowerVault™ TL2000 Tape Library and TL4000 Tape Library User's Guide
Information in this document is subject to change without notice. © 2011 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo and PowerVault are trademarks of Dell Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc.
Read This First Minimum Firmware Levels for Common Library Features Table 1. Minimum Firmware Levels for common Library features Feature Minimum Firmware Level(s) Required LTO HH V2 Tape Drives Library firmware level must be at 10.00, or greater, to support HH V2 Tape Drives. LTO 5 Tape Drive Library firmware must be at 9.00, or greater, to support the Ultrium 5 drives. Ensure the minimum version required to support Ultrium 5 tape drives are installed on the host.
3. Click Contact Us on the left side of the page. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you.
Contents Read This First . . . . . . . . . . . iii Minimum Firmware Levels for Common Library Features . . . . . . . . . . . . . . Contacting Dell . . . . . . . . . . . . . iii . iii Figures . . . . . . . . . . . . . . vii Tables . . . . . . . . . . . . . . . xi Safety and Environmental Notices Danger Notice . . . . . . Caution Notice . . . . . . Laser Safety and Compliance . Class I Laser Product . . . Performing the Safety Inspection Rack Safety . . . . . . . . . . . . . . . . . . . . . . . Procedure .
Chapter 6. Using Ultrium Media . . . . 6-1 Data Cartridges . . . . . . . . . . . . . Cartridge Compatibility . . . . . . . . . WORM (Write Once, Read Many). . . . . . . WORM Media . . . . . . . . . . . . Data Security on WORM Media . . . . . . WORM Media Errors . . . . . . . . . . Cleaning Cartridge. . . . . . . . . . . . Bar Code Label . . . . . . . . . . . . . Guidelines for Using Bar Code Labels . . . . Write-Protect Switch . . . . . . . . . . . Handling the Cartridges . . . . . . . . . .
Figures 1-1. 1-2. 1-3. 1-4. 1-5. 1-6. 1-7. 2-1. 2-2. 2-3. 2-4. 2-5. 2-6. 3-1. 3-2. 3-3. 3-4. 3-5. 4-1. 4-2. 4-3. 4-4. 4-5. 4-6. 4-7. 4-8. 4-9. 4-10. 4-11. 4-12. 4-13. 4-14. 4-15. 4-16. 4-17. 4-18. 4-19. Front panel of a 2U library . . . . . . 1-1 Front panel of a 4U library . . . . . . 1-2 Rear panel of a 2U library with a SCSI drive 1-3 Rear panel of a 4U library with full height Fibre Channel drive and half height SCSI and SAS drives . . . . . . . . . .
5-25. 5-26. 6-6. Checking for gaps in the seams of a cartridge . . . . . . . . . . . . 6-9 A 250w power supply with LEDs 7-7 A 80w power supply without LEDs 7-8 Access holes for the left magazine 9-1 Access holes for the right magazine 9-2 Left magazine pulled out of the 2U library 9-3 Left Magazines pulled out of the 4U Library 9-3 ESD label . . . . . . . . . . . . 10-1 Shipping Lock and Label Storage Location 10-2 Shipping Lock and Label . . . . . . .
A-3. A-4. Configuration of a three - partition system Configuration of a four - partition system A-5 A-6 A-5.
x Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide
Tables 1. 1-1. 1-2. 1-3. 1-4. 1-5. 1-6. 1-7. 1-8. 1-9. 1-10. 3-1. 3-2. 3-3. 4-1. 5-1. 5-2. 5-3. 5-4. 5-5. 5-6. 5-7. 5-8. 5-9. 5-10. 5-11. Minimum Firmware Levels for common Library features . . . . . . . . . . iii 2U library and 4U library front panel descriptions . . . . . . . . . . . 1-2 2U library and 4U library rear panel descriptions . . . . . . . . . . . 1-5 Tape drive model and host interface type 1-8 Library storage capacity and data transfer rate . . . . . . . . . . . . . .
xii Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide
Safety and Environmental Notices When using this product, observe the danger, caution, and attention notices that are contained in this guide. The notices are accompanied by symbols that represent the severity of the safety condition. The sections that follow define each type of safety notice and give examples. Danger Notice A danger notice calls attention to a situation that is potentially lethal or extremely hazardous to people.
Laser Safety and Compliance Before using the library, review the following laser safety information. Class I Laser Product The library may contain a laser assembly that complies with the performance standards set by the U.S. Food and Drug Administration for a Class I laser product. Class I laser products do not emit hazardous laser radiation. The library has the necessary protective housing and scanning safeguards to ensure that laser radiation is inaccessible during operation or is within Class I limits.
Rack Safety The following general safety information should be used for all rack mounted devices. DANGER v Always lower the leveling pads on the rack cabinet. v Always install stabilizer brackets on the rack cabinet. v To avoid hazardous conditions due to uneven mechanical loading, always install the heaviest devices in the bottom of the rack cabinet. Always install servers and optional devices starting from the bottom of the rack cabinet. v Rack mounted devices are not to be used as a shelf or work space.
CAUTION: v Do not install a unit in a rack where the internal rack ambient temperatures WILL exceed the manufacturer's recommended ambient temperature for all your rack mounted devices. v Do not install a unit in a rack where the air flow is compromised. Ensure that air flow is not blocked or reduced on any side of the unit. v Connect the equipment to the supply circuit such that overloading of the circuits does not compromise the supply wiring or overcurrent protection.
CAUTION: Removing components from the upper positions in the rack cabinet improves rack stability during relocation. Follow the general guidelines as listed below whenever you relocate a populated rack cabinet within a room or building: v Reduce the weight of the rack cabinet by removing equipment starting at the top of the rack cabinet. When possible, restore the rack cabinet to the configuration of the rack cabinet as you received it.
xviii Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide
Preface This manual contains information and instructions necessary for the installation, operation, and service of the Dell™ PowerVault™ TL2000 Tape Library and TL4000 Tape Library. Related Publications Refer to the following publications for additional information. v Dell™ PowerVault™ TL2000 Tape Library and TL4000 Tape Library Getting Started Guide provides installation information.
xx Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide
Chapter 1. Product Description The Dell™ PowerVault™ TL2000 Tape Library (2U library) and the Dell PowerVault TL4000 Tape Library (4U library) provide compact, high-capacity, low-cost solutions for simple, unattended data backup. The 4U library houses up to 48 tape cartridges (or 45 and an elective 3-slot I/O Station) in a compact 4U form factor with easy access to cartridges via four removable magazines.
1 8 6 3 2 7 4 5 a77ug240 3 Figure 1-2. Front panel of a 4U library Table 1-1 below contains front panel descriptions for both the 2U library in Figure 1-1 on page 1-1 and the 4U library in Figure 1-2. Table 1-1. 2U library and 4U library front panel descriptions Number Item Description 1 Power button Pressing this button powers ON the library. Pressing and holding this button for 4 seconds will power OFF the unit (soft power down).
Table 1-1. 2U library and 4U library front panel descriptions (continued) Number Item 5 Control keys Description v UP (∧) - The upper left button is used to scroll upward through menu items. v DOWN (∨) - The lower left button is used to scroll downward through menu items. v CANCEL (X) - The upper right button is used to cancel a user action and return to the previous menu screen. v SELECT (') - The lower right button is used to display a sub-menu or force an accessor action.
2 3 11 4 9 10 8 7 6 5 a77ug100 1 Figure 1-4. Rear panel of a 4U library with full height Fibre Channel drive and half height SCSI and SAS drives. The configuration shown in this figure is used as an example only. This configuration is not recommended. Half height SCSI drives are not supported on the TL2000/TL4000. 2 11 3 10 Figure 1-5.
Table 1-2. 2U library and 4U library rear panel descriptions Number Item 1 Power connector(s) Description Both libraries require a 110/220 volt AC power connection. v The 2U library has one power supply. v The 4U library has a minimum of one power supply, but has the capability of adding a redundant power supply.
Bar Code Reader The bar code reader is an integral part of the library accessor. The bar code reader provides inventory feedback to the host application, Operator Control Panel display, and Web User Interface by reading cartridge bar code labels. The library stores the customized inventory data in memory. Library firmware supports a 6 or 8 character volume serial number (VOLSER) on the bar code label on the tape cartridge. Bar code selection is available for libraries with library code 4.50 or greater.
If you purchased library-managed encryption at the time you purchased your library, a hard copy of the license key is provided with your library as a backup. If there are any issues with the license key for library-managed encryption purchased with the library, please visit http://www.dell.com/ tapeautomation to obtain your license key. You will need the library serial number and worldwide node name to obtain the license key.
v Library State (physical device status) such as identification and status of devices that are monitored. In the case of the library, it would include enclosure, power supply, controller, magazine status, drive count, cartridge slot count, and I/O station count. Also included would be certain library statistics, and where appropriate, the fault FSC (fault symptom code) including the severity and description of that fault.
Table 1-4. Library storage capacity and data transfer rate (continued) Characteristic 2U Library Specification 4U Library Specification Maximum storage capacity Ultrium 3 Data Cartridges v 24 data cartridges v 48 data cartridges v Native: 9.6 TB v Native: 19.2 TB v Compressed: 19.2 TB (2:1 compression) v Compressed: 38.
a77ug008 Figure 1-6. Library drive sled without ESD springs (SCSI sled shown) a77ug202 1 Figure 1-7. Library drive sled with ESD springs [1] (SAS sled shown) Speed Matching To improve system performance, the Ultrium 3, Ultrium 4, and Ultrium 5 Tape Drives use a technique called speed matching to dynamically adjust its native (uncompressed) data rate to the slower data rate of the attached server.
Power Management The Ultrium 3, Ultrium 4, and Ultrium 5 Tape Drive's power management function controls the drive's electronics so that part of the electronics completely turn OFF when circuit functions are not needed for the drive's operation.
Power Specifications Table 1-6. Power Specifications AC power voltage 100-127 VAC; 200-240 VAC (4 - 2 A) Line frequency 50-60 Hz Operation Specifications Table 1-7.
Table 1-9. Operation Specifications: Ultrium 3 Library with Ultrium 3 drive(s) 2U library 4U library Maximum storage capacity Maximum number of data cartridges: 24 Native: 9.6 TB Compressed: 19.2 TB (2:1 compression) Maximum number of data cartridges: 48 Native: 19.2 TB Compressed: 38.4 TB (2:1 compression) Number of slots 24 (including I/O Station) 48 (Including 3 I/O station slots.
v Keep the library away from high-traffic areas, especially if the floor is carpeted. Carpeting harbors dust and people walking on the carpet can cause the carpet fibers and the dust to become airborne. v Keep the library out of printer/copier rooms because of toner and paper dust. Additionally, do not store paper supplies next to the library. v Keep the library away from moving air caused by doorways, open windows, fans, and air conditioners.
Chapter 2. User Interfaces This library has two user interfaces. v Operator Control Panel - located on the front panel of the library v “Web User Interface” on page 2-4 - accessed via a web browser Operator Control Panel The Operator Control Panel operates in two basic modes. v User Interaction mode - This mode is employed when a user is pushing buttons on the Operator Control Panel. v System Driven mode - This is the normal mode of operation.
become illuminated. The error code remains on the Operator Control Panel until a push button is pressed, which causes the Operator Control Panel to return to the Home Screen. v Numeric error codes are only used for unrecoverable, fatal errors, otherwise text status messages are displayed. Power-ON Display When the library powers ON or resets, it goes through several internally controlled processes that allow it to get initialized and running. These processes are called Power-On-Self-Test (POST).
The following are additional operational details of LEDs: v The Ready/Activity LED is illuminated any time the unit is powered ON and functional. The Ready/Activity LED blinks whenever there is library or drive activity. This LED will also blink when the unit is OFFLINE. v The Clean LED is illuminated when either a cleaning requested or a cleaning required flag has been issued by the drive. The LED is turned off after a successful drive cleaning operation.
3. As soon as the Operator Control Panel display shows the correct value, press the SELECT button to apply the value. Toggling Values Toggle values are used to switch between two different states like ON and OFF. 1. After navigating to the menu item, press the SELECT button to select the menu item. 2. Using the UP and DOWN buttons, select one of the various predefined states for that item. 3. Press the SELECT button to apply the new state.
User Interface, you must first set the IP address using the Operator Control Panel. Refer to "Configure: Network" on page 5-23 or "Configure Library: Network" on page 5-45. Login Important: Some options of the Web User Interface take the library OFFLINE. This inactive mode can interfere with host-based application software, causing data loss. Make sure the library is idle before attempting to perform any remote operations that will take the library OFFLINE.
a77ug070 other IPv6 address). Figure 2-2. Web User Interface login page System Status a77ug080 The System Status screen is always present after login giving current status of the library. a77ug089 Figure 2-3. 2U library System Status screen Figure 2-4. 4U library System Status screen Status icons indicate the following conditions. v The green check mark indicates that the library is fully operational and that no user intervention is required.
v If Auto Clean is enabled and a cleaning cartridge is not present, or if a cleaning cartridge is present, but not in a reserved slot, Auto Clean status will show Chk Media/Rsvd Slot? and Status will show a green check mark and the words Media Attention. The Auto Clean status disappears from the system status screen once Auto Clean has been properly configured. You will get messages if the cleaning media expires. Figure 2-5.
If your library has -05 level redundant power supplies, the "Green" LED will be ON on both power supplies. If both "Green" LEDs are not ON, replace the failed power supply (refer to “Replacing a Power Supply” on page 10-10). Web User Interface Help Pages Each screen on the Web User Interface has an associated Help page. To access a Help page, click on Help in the upper right corner of the screen. A new web page will open. Using the left navigation pane, select the desired Help page.
Chapter 3. Installation Planning Before installing your library, take time to review the following information. Determining the Number of Logical Libraries You can partition the library into as many logical libraries as there are drives in the library. Basic Guidelines v Each logical library must contain at least one drive. v A library configuration of exactly one logical library equals the entire physical library. v The library issues a warning to the user if media is moved across logical libraries.
Using Multiple Logical Libraries for Library Sharing Multiple logical libraries are an effective way for the library to simultaneously back up and restore data from heterogeneous applications.
the 4U library. Additionally the 2U library can now be configured into one or two partitions. Each library must contain at least one drive per logical library (partition). In a partitioned library, the Operator Control Panel (OCP) only reports the status of logical library 1 in the main menu due to space limitations. The user must navigate to the logical libraries status in the OCP to get the information on the additional library partitions.
Drive 2 Element Address 257 Drive 4 Element Address 259 Drive 3 Element Address 258 Drive 3 Element Address 258 Drive 1 Element Address 256 Drive 1 Element Address 256 Drive 2 Element Address 257 Drive 1 Element Address 256 Drive 4 Element Address 259 Drive 3 Element Address 258 Drive 2 Element Address 257 Drive 1 Element Address 256 Magazine 2 Magazine 4 Magazine 1 Magazine 3 Front side a77ug161 v Logical Library 1: Slot1 through 23 4096 (0x1000) through 4118 (0x1016) as shown in Figure 3-4 on
Drive 3 Element Address 256 Drive 4 Element Address 257 Drive 3 Element Address 256 Drive 2 Element Address 256 Drive 2 Element Address 256 Drive 1 Element Address 256 Drive 1 Element Address 256 Magazine 2 Magazine 4 Magazine 1 Magazine 3 Front side a77ug163 v Logical Library 2: Slot 10 through slot 21 4096 (x1000) through 4107 (0x100B) v Logical Library 3: Slot 22 through slot 45 4096 (x1000) through 4119 (0x1017) Figure 3-3.
4U Unit with only FH drives (1 logical library) SCSI Element 257 256 Slot 4 3 2 1 4U Unit with FH and HH drives (1 logical library) 258 Slot 4 3 257 2 256 1 a77ug165 SCSI Element Figure 3-5. Examples of SCSI element addressing The SCSI specification does not allow gaps in the SCSI element addressing. Special handling is needed for empty drive slots to fulfill the specification.
Host Interfaces The 2U library and the 4U library can be attached to servers using the following interfaces: v SCSI (LVD Ultrium 160) v Serial Attached SCSI (SAS) v Fibre Channel Table 3-1. Host Drive Interface Support Drive SCSI (LVD Ultra 160) Ultrium 3 FH X SAS FC X Ultrium 3 HH X Ultrium 4 FH X* Ultrium 4 HH X X Note: * = Dual Port SAS SCSI Interface Note: Although the LVD hardware in the library is capable of operating in single-ended (SE) mode, SE operation is not recommended.
v The SCSI bus is terminated properly at each end v Cable restrictions are followed according to the SCSI-3 specification Under the SCSI-3 protocol, this type of attachment allows cable lengths of up to 25 m (81 ft) with the appropriate cable and terminator. The table below gives the maximum bus length between terminators for the LVD interface. Table 3-2.
Any bus containing a Medium Changer device via LUN 1 of a drive is referred to as a control and data path. Any other bus is referred to as a data path. For information about control paths, see “Using Multiple Control Paths” on page 3-2. Terminating the Bus The SCSI bus and all of the wires in the SCSI cable must be properly terminated according to the SCSI standard. You can plug an external terminator into one of the SCSI connectors.
v N Port - point to point protocol in a switched fabric topology Cables and Speeds Ultrium 3, Ultrium 4, and Ultrium 5 Fibre Channel tape drives use LC duplex fiber optics cables. The maximum distances that the library supports on a Fibre Channel link is determined by the link speed, the type of fiber (50-micron or 62.5-micron), and the device to which the library is attached. If the library attaches to an HBA (Host Bus Adapter), refer to the distances that are supported by the HBA.
your software does not support sharing, note that Fibre Channel switches have a zoning capability to form a SAN partition. For systems that do not cooperate, use zoning to prevent the systems from sharing the same drive. You can remove zoned partitions as you upgrade software and system levels. Chapter 3.
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Chapter 4. Installation and Configuration Note: Review the information in "Installation Planning" before installing your library. To install a desktop or rack mounted 2U library or 4U library, perform the procedures in this chapter in the order they are presented. Using the Library Configuration Form Before beginning the installation and configuration of your library, make a copy of the Appendix G, “Library Configuration Form,” on page G-1.
Table 4-1. Location criteria (continued) Criteria Definition Air quality The library should be placed in an area with minimal sources of particulate contamination. Avoid areas near frequently used doors and walkways, stacks of supplies that collect dust, printers, and smoke-filled rooms. Excessive dust and debris can damage tapes and tape drives. Humidity 15-80 % RH non-condensing Clearance v Back: Minimum of 15.4 cm (6 inches) v Front: Minimum of 30.8 cm (12 inches) v Sides: Minimum of 5.
v With every library containing a SAS drive: – SAS library-to-host cable (if ordered by customer) v Rack Mount Kit Installing the Library Foot Pads (for Desktop Installation ONLY) If you intend to install your library in a rack, skip this step and proceed to “Removing and Storing the Shipping Lock” on page 4-4. Important: Operating your library on a flat surface without foot pads may damage your library or cause it not to function properly.
a77ug085 1 Figure 4-1. Installing foot pads on the bottom of the library enclosure 4. Carefully return the library to an upright position. Important: Do not place any objects on top of the library. Removing and Storing the Shipping Lock Important: The shipping lock, which prevents the library accessor from moving during shipment, must be removed before the library is powered ON. The shipping lock is held in place with a label and is located in the top center of the library.
1 a77ug018 2 Figure 4-2. Shipping lock and label 2. Store the lock ( 1 ) and label ( 2 ) on the rear panel of the library as shown in Figure 4-3. 1 a77ug019 2 Figure 4-3. Library shipping lock and label storage location Chapter 4.
Rackmounting the Library (for Rack Installation ONLY) The 2U library and the 4U library are easily installed into a standard 19-inch rack system. The 2U library requires 2U (3.5 in.) of space. The 4U library requires 4U (7 in.) of space. If you are not rackmounting your library, skip this procedure and go to “Attaching the Library to a Server” on page 4-11. Important: A 2U library weighs 15.59 kg (34.37 lbs.) with one drive and without media. A 4U library weighs 21.32 kg (47 lbs.
Figure 4-4. Rack Kit mounting hardware 2. Determine the location in your rack for your library to be installed and, using a pencil, mark the location on each vertical rail in your rack. Note: A 2U library requires 2U (3.5 in.) of rack space. A 4U library requires 4U (7 in.) of rack space. 3 2 1 4 2 a77ug133 1 Figure 4-5.
3. Using the screws for your rack type (round holes or square holes) and a #2 Phillips screwdriver and ensuring that the flange on each rail points toward the other to form a shelf, secure one rail to each side of the rack in your chosen rack location. Secure both the front and back of each rail to the rack. The narrow end of each rail goes to the rear of the rack. The rails extend to fit a variety of rack depths. Each rail requires 2U of rack space ( 1 in Figure 4-6). a77ug009 1 Figure 4-6.
2 a77ug012 1 Figure 4-8. 2U library rack anchors and mounting brackets a77ug127 6. Install the library mounting brackets ( 1 ) as shown on the 2U library on each side of the library using the screw that was removed from your library and an additional short, counter-sunk screw included in the rack kit. (The 4U rack anchors and mounting brackets are similar.) 7.
a77ug109 Figure 4-10. Sliding the 4U library into the rack 1 Figure 4-11. Securing the 2U library to the rack 4-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide a77ug128 8. Using a #2 Phillips screwdriver, secure the library to the rack (see Figure 4-11 for a 2U library; see Figure 4-12 on page 4-11 for a 4U library) by placing a screw in the center hole of each mounting bracket and tightening them ( 1 ).
a77ug110 1 Figure 4-12. Securing the 4U library to the rack Attaching the Library to a Server The 2U library and the 4U library can be attached to servers using the following interfaces: v SCSI (LVD Ultra 160) v Fibre Channel v Serial Attached SCSI (SAS) Connecting the Host Interface Cable To connect the host interface cables to the library: 1. It is recommended that you shut down and turn OFF the associated server. Turn OFF all attached devices.
connector. Unused SAS connectors do not need to be terminated. a77ug017 1 4 2 3 Figure 4-13. Attaching a SCSI host interface cable to the 2U library a77ug101 4 6 3 1 2 5 Figure 4-14. Attaching host interface cables to the 4U library. THE CONFIGURATION SHOWN IN THIS FIGURE IS USED FOR EXAMPLE ONLY. THIS CONFIGURATION IS NOT SUPPORTED. 2 3 a77ug134 1 Figure 4-15. Attaching a SAS interface cable to the 2U library 3.
device on the SCSI bus. Otherwise, attach one end of a SCSI cable to the remaining port and the other end to the next device on the SCSI bus. Make sure that the last device on the SCSI bus is properly terminated. Note: Only cables and terminators specified for Ultra160 or Ultra320 use or labeled as Multi Mode should be used. Note: The host bus adapter should be LVD SCSI. A single-ended (SE) SCSI host bus adapter will work, but will severely degrade performance, and limit cable length.
2. Plug one end of the power cord ( 6 in “Connecting the Host Interface Cable” on page 4-11) into each power supply connector on the back panel of the library. 3. Plug the other end of each power cord into the nearest properly grounded power outlet. Use separate power sources for each power supply for redundant power. Attention: To disconnect all power from the library, remove the power cord from each outlet.
Item Default Setting AutoClean Disabled Encryption Application Managed Encryption (AME) For a full list of factory defaults, see “Configure: Save/Restore” on page 5-27. Configuring Your Library using the Web User Interface To configure your library using the Web User Interface, complete the following procedures: 1. “Establishing Remote Access to Your Library” 2. “Logging on to the Web User Interface” on page 4-17 3. “Verifying/Updating Firmware” on page 4-18 4.
4. Select IP STACK, and press the SELECT button to highlight the Internet Protocol field. a. Press the DOWN or UP button to scroll through the Internet Protocol options. b. Press the SELECT button on the desired Internet Protocol. If you select IPv6 protocol, the Configure Network menu will include options for Stateless Autoconfig and Prefix length. v Stateless Autoconfig: – Press the DOWN button to highlight Stateless Autoconfig. – Press the SELECT button to highlight the Stateless Autoconfig option field.
8. Press the DOWN button to select Gateway. For IPv4, enter only an IPv4 Gateway address. For IPv6, enter only an IPv6 Gateway address. For IPv4 & IPv6, enter a Gateway address for both IPv4 and IPv6. a. Press the SELECT button to highlight the Gateway field. b. Press the UP or DOWN button to select the digit(s) in the first octet of your library's Gateway address. c. Press the SELECT button to highlight the digit(s) in the next octet of your library's Gateway address. d.
a77ug070 a. Select admin for a User ID. b. Enter secure for a Password. Figure 4-17. Log in screen on the Web User Interface Verifying/Updating Firmware It is important to run the latest level of firmware. To ensure that you are running the latest levels of library firmware, drive firmware, and SNMP MIB (Management Information Base) file, complete this procedure. 1. Verify the SNMP MIB file currently installed on your SNMP server.
Choosing General Library Settings If your library contains only one drive or logical library, both general and specific settings will be combined into one table (see Figure 4-18 on page 4-20). 1. Expand Configure Library in the left navigation pane of the Web User Interface. 2. Click General and enter the following: v Library Name - Enter a name for your library.
– Refresh - Click this button to update the current screen. – Apply Selections - Click this button to submit the changes made to the screen. Figure 4-18. The 2U library Configure Library: General screen Figure 4-19. Example: The 4U library Configure Library: General screen 3. If your library has more than one drive, proceed to “Choosing the Number of Logical Libraries for Your Library.” If your library has one drive, proceed to “Entering Path Failover Feature Activation Key” on page 4-21.
One cartridge magazine cannot be assigned to two logical libraries. If you partition a multi-drive library, each of the magazines must be assigned to a logical library on a magazine boundary. The entire magazine must be part of one logical library only. Note: If you have a 2U library with two drives, you have the capability to have two logical libraries.
Figure 4-22. Feature Key verification screen Note: Follow the instructions in the Dell PowerVault TL4000 Failover Configuration Guide to configure your environment for failover. Setting Up Encryption Note: Application Managed Encryption (AME) does not require a key. Library Managed Encryption requires a license key. The customer should contact their TSR (technical sales representative) to purchase this feature.
a77ug192 Figure 4-24. Configure Library: Encryption Activation screen 4. Select Enable SSL for EKM to enable Secure Sockets Layer for the Dell Encryption Key Manager application. 5. Select an Encryption method for each logical library. v Without an encryption license key, select None or Application Managed Encryption. v With an encryption license key, select Library Managed Encryption. 6. Select an Encryption policy for each logical library. v Encrypt All: This is the default policy.
9. Install the Dell Encryption Key Manager (EKM) application on your host. Refer to the Dell EKM documentation provided with your Encryption packet. The EKM IP address and EKM port will be provided to the user by the EKM application. Choosing Drive(s) Interface Identification/Settings 1. Click Configure Library → Drives in the left navigation pane. Topology a77ug095 FC-AL Loop ID Figure 4-25. The Configure Library: Drive screen 2.
a77ug074 Figure 4-26. Configure Library: Network Page Important: Do not click the Submit button until all changes have been made to the Network page. Once the Submit button has been clicked, no other changes can be made until after the library has applied the current changes. After the Submit button has been clicked, depending on the changes made, you will either be disconnected and need to login again or reboot the library.
Note: If you get a security certificate alert when logging in to the Web User Interface, you can install the certificate or allow an exception (depending on the internet browser you are using). SSL is enabled when the URL begins with https:// and some browsers will show a lock. 8. Ethernet Settings - Ethernet Settings choices are: Auto (the default), 10 Mbit/Half, 10 Mbit/Full, 100 Mbit/Half, 100 Mbit/Full. Please refer to http://support.dell.
The Admin login has access to all library functions except Service Library → Advance Diagnostics. The Service login has access to all library functions including Service Library → Advance Diagnostics. 1. Click Configure Library → User Access in the left navigation pane. Figure 4-28. The Configure Library: User Access screen 2. Check the Disable Superuser checkbox to disable the Superuser role for this library. Check the Disable User checkbox to disable the User role for this library.
Entering Date and Time using the Web User Interface a77ug061 1. Click Configure Library → Date & Time in the left navigation pane. Figure 4-29. The Configure Library: Date and Time screen 2. Enter the current Time using the HH:MM:SS 24-hour format. 3. Enter the current Date using the MMDDYYYY format. 4. Click one of the following: v Refresh - to cancel all of your entries and leave the settings as they were. v Submit - to apply the changes made to the screen.
Entering Email Notification Information using the Web User Interface This function is not available on the Operator Control Panel. Use this menu item to set up email notification of library errors and warnings. a77ug065 1. Click Configure Library → Email Notification in the left navigation pane. Figure 4-31. The Configure Library: Email Notification screen 2. If you would like to be notified when an error occurs, select Notify Errors. 3.
a77ug278 Figure 4-32. Configure Library: SNMP Page 2. Enter SNMP settings. a. Enabled - Check this box to have SNMP traps sent to a SNMP Management console(s). b. Target 1-IP Address - If SNMP traps are enabled, enter an IP address where SNMP traps are to be sent. c. Target 2-IP Address - Enter an optional 2nd IP address where SNMP traps are to be sent, or leave as 0.0.0.0. d. Target 3-IP Address - Enter an optional 3rd IP address where SNMP traps are to be sent, or leave as 0.0.0.0. e.
For information on running the diagnostic, refer to “Service Library: Key Path Diagnostics” on page 5-61. Restoring Factory Default Settings using the Web User Interface If you would like to erase your current configuration and restore factory default settings, do so by selecting Restore Factory Defaults in the Configure Library → Save/Restore menu. See “Configure Library: Save/Restore Configuration” on page 5-56. The factory default settings are listed in Table 5-4 on page 5-28.
3. Install a suitably rated HBA. Remember that if there are any single-ended (SE) devices on the same SCSI bus, the entire SCSI bus will negotiate down to SE speed and severely degrade performance and limit cable length. 4. Make sure that LUN scanning is enabled on the SCSI host adapter. 5. Make sure that Fibre Channel Tape Support is enabled on the Fibre Channel HBA if installing a library with a Fibre Channel drive. 6.
a77ug241 a77ug242 Figure 4-33. 2U library left magazine Figure 4-34. 2U library right magazine 2U Library I/O Station The I/O (Input/Output) Station (see Figure 4-35 on page 4-34) in a 2U library is part of the left magazine. To open the I/O Station, select Control → Open I/O Station. The I/O Station will pop open. To close the I/O Station, gently push it back into the left magazine. Chapter 4.
a77ug248 Figure 4-35. 2U library I/O Station in the left magazine 4U Library Cartridge Magazines a77ug245 The 4U library has four cartridge magazines, two on each side (see Figure 4-36 and Figure 4-37 on page 4-35). The upper left magazine has twelve storage slots. The lower left magazine has nine storage slots and houses the elective 3-slot I/O Station ( 1 in Figure 4-36). The upper right magazine has twelve storage slots. The lower right magazine has twelve storage slots.
a77ug249 Figure 4-37. 4U library right magazines 4U Library I/O Station a77ug246 The I/O Station in a 4U library (see Figure 4-38) is part of the lower left magazine. To open the I/O Station, select Control → Open I/O Station. The I/O Station will pop open. To close the I/O Station, gently push it back into the lower left magazine. Figure 4-38.
a77ug247 1 Figure 4-39. Finger Holes on back side of 4U library I/O Station Populating the Library with Data Cartridges For information on working with the cartridge magazines, see “Cartridge Magazines” on page 4-32. 1. Properly label the data cartridges. Refer to Chapter 6, “Using Ultrium Media,” on page 6-1. 2. Unlock the cartridge magazines. v Using the Operator Control Panel: Control → Magazines select Left or Right.
Inserting the Cleaning Cartridge Note: Earlier versions of the 4U library contained a Dedicated Cleaning Slot (DCS). This DCS can be retained and is supported by future library firmware updates. However, library firmware later than 3.90 will allow removal of the DCS, thus enabling this slot to be used as a storage slot. Once the DCS is removed, the Auto Clean cleaning cartridge slot must be configured as described below.
v A cleaning cartridge must be replaced after 50 uses. To determine the number of cleaning uses remaining, click on the Web User Interface, Monitor Library->Inventory . v Click on the (+) located under that magazine presentation to expand the detail of resident cartridges. v Cleaning cartridges are labeled as CLNxxxLx. Observe the information displayed for the slots containing a cleaning cartridge. The number of Media Loads represent how many times the cleaning cartridge has been used.
Chapter 5. Operations The following table lists menu navigation shortcuts to activities that can be performed via the Operator Control Panel and/or the Web User Interface. Before using the Operator Control Panel or the Web user Interface, please review the information in Chapter 3: User Interfaces. Table 5-1.
Table 5-1.
Table 5-1. Menu navigation shortcuts (continued) Information/ Activity Menu Navigation Shortcuts Operator Control Panel Display Contrast Service → Display Contrast DNS, modify settings Not available with this interface. Drive, change interface configuration Configure → Drive → Drive Interface Drive, change SCSI/Loop ID For More Info “Service: Display Contrast” on page 5-32 Web User Interface For More Info Not available with this interface.
Table 5-1. Menu navigation shortcuts (continued) Information/ Activity Menu Navigation Shortcuts Operator Control Panel For More Info Web User Interface For More Info Drive Dump, save Not available with this interface. Service Library → Save Drive Dump “Service Library: Save Drive Dump” on page 5-60 Encryption, activate Not available with this interface. Configure Library → Encryption “Configure Library: Encryption” on page 5-47 Encryption, configure Not available with this interface.
Table 5-1.
Table 5-1.
Table 5-1. Menu navigation shortcuts (continued) Information/ Activity Slots, number empty Menu Navigation Shortcuts Operator Control Panel Monitor → Library → Status Slots, reassign Note: Varies according to the number of active, number logical libraries.
3 4 a77ug254 2 1 Figure 5-1. 2U Library Control Keys 2 4 3 a77ug253 1 Figure 5-2. 4U Library Control Keys Table 5-2. Library Control Keys Control Keys Description 1 UP (∧) - Upper-left button Used to scroll upward through menu items. 2 CANCEL (X) - Upper-right button Used to cancel a user action and return to the previous menu screen. 3 SELECT (') - Lower-right button Used to display a sub-menu or force an accessor action.
1. Press the UP ( 1 ) or DOWN( 4 ) keys to enter Interaction Mode. The Main Selection Menu will appear. The Main Selection screen shows Monitor, Control, Configure, and Service. 2. Scroll to your selection, then press the SELECT ( 3 ) key. The sub-menu for the selected menu item will appear. 3. Use the UP ( 1 ) or DOWN( 4 ) and SELECT ( 3 ) keys to scroll until you get to the area/screen you wish to configure. 4. Use the CANCEL ( 2 ) key if you wish to move backwards through the menu selections.
Monitor Control Configure Service Library Open I/O Station Logical Libraries Library Verify Drive Move Cartridges Library Settings Run Tests Inventory Magazines Re-Inventory Drive Service (Drives) Network Display Contrast Set Access PIN Telnet Service Port Save/Restore Control Path Failover a77ug050 Set Date and Time Figure 5-3.
Monitor Library Status Identity Status Serial Number Act. Cart.
v Identity v Error Log v Network Under Monitor → Library → Status are the following items: v Status - current status of the library v Act.
Monitor Drive Status Identity Drive (n) Drive (n) Status Firmware Rev Activity Vendor ID Source Product ID Encryption Serial Number Topology (A) Port A Status Speed (A) Speed (A) Loop ID (A) Hashed Address (A) WWNN PID (A) SCSI ID SCSI Drive Topology (A) PID (B) SAS Drive Speed (A) Fibre Channel Drive Port B Status Loop ID (A) Fibre Channel Drive Speed (B) a77ug035 Hashed Address (B) SAS Drive Figure 5-5.
v Activity - the current action being performed by the drive v Source - the serial number of the cartridge currently in the drive v Encryption - indicates the type of data encryption currently set for the selected drive v Topology - the topology chosen for a fibre library (see “Fibre Channel Interface” on page 3-9) v Speed - indicates the speed of the fibre channel (fibre library) v Link - indicates the status of the fibre channel (fibre library) v Hashed Address - an address calculated from the WWID Under
Monitor Inventory Magazines Drive (n) Upper Left Upper Right Lower Left Lower Right (Graphic of left magazine) (Graphic of right magazine) a77ug036 (Drive status) Figure 5-6. Example of a 4U Monitor: Inventory menu Note: 2U has a single right side magazine. Under Magazine choose one of the following to see a graphical representation of the cartridge magazine(s). Slots containing cartridges will be highlighted.
Figure 5-8. Detailed information on cartridges residing in a magazine Table 5-3. Detailed information on cartridges residing in a magazine 1 Magazine slot number 3 Media type (generation of cartridge) 2 Cartridge volume serial number or “Empty” (meaning no cartridge currently residing in slot) 4 Encryption abbreviation for LTO4 cartridges: v EC - encryption capable (The LTO 4 cartridge does not contain encrypted data). v ED- encrypted data (The LTO 4 cartridge does contain encrypted data).
Control Source Type Destination Type Volume Serial Source Destination a77ug053 Move Cartridges Figure 5-10. Control: Move Cartridges menu To move a cartridge from point A to point B, you must make the following choices: v Source Type - Drive, I/O station, magazine. Only the source type(s) that contain cartridges will be listed. v Source - the choices start with the choice made in the preceding item and then advances through all available choices.
out of the library. To replace a magazine, insert the back of the magazine into the front of the library and gently push the magazine into the library. The magazine will lock when inserted into the library. Attention: After inserting the magazines into the library, you must wait for the library to complete its inventory before proceeding with normal library operations.
Figure 5-13. Configure: Logical Libraries menu Note: The maximum number of Logical Libraries in a 2U is two. Note: This menu is only available on libraries with multiple drives. Note: Whenever there is a hardware configuration change such as drives being swapped with different form factors (i.e. HH to FH or FH to HH), a library configuration change is needed. Reconfiguring the library by reassigning the amount of logical libraries will clear this issue. Chapter 5.
Configure: Library Configure If 1 Logical Library If 2 or more Logical Libraries Library Settings Logical Lib Settings Mode General 1 Random Sequential Auto Clean Autoload I/O Station(s) enabled Loop Remove DCS No 3 2 4 Mode Random Sequential Active Slots Autoload Auto Clean Loop I/O Station(s) enabled Host Label Length Host Label Length a77ug056 Active Slots Figure 5-14. Configure: Library menu Note: The Remove DCS No is only available on libraries with the DCS feature.
– Random: In random mode, the library allows the server's (host's) application software to select any data cartridge in any order. – Sequential: In sequential mode, the library's firmware predefines the selection of the cartridges. After initialization, the firmware causes the library to select the first available cartridge found (counting from the I/O Station through slot 23) for loading into the drive.
v Auto Clean - Use this menu item to enable the Auto Clean function. All cleaning cartridges must have "CLNxxxLx" as part of the bar code. With Auto Clean disabled, the cleaning tape can be stored in any data slot if you wish to manually clean the drives. This is not recommended. With Auto Clean disabled, the cleaning tape can be stored in any data slot if it was put there under Backup Application control.
Configure: Drive Configure Drive Control Path Drive Interface SAS drives do not require user configuration SCSI ID A Speed A Type A Address Mode Fibre Channel Drive a77ug042 A Loop ID Figure 5-15. Configure: Drive menu The following items are in this menu: v Drive Interface - use this to assign a SCSI ID to a SCSI drive or to assign a Port Speed, Port Type, and Loop ID to a Fibre Channel drive. SAS drives do not require user configuration.
Configure: Network Configure Network IP Stack DHCP-ON DHCP-OFF (IPv4 & IPv4+IPv6) DHCP-OFF (IPv6) IP Address Stateless autoconfig Netmask Prefix Length Static IPv6 Address Gateway Ethernet Link Local IPv6 Address Assigned IPv6 Address Note: This will display when Stateless Auto Config is enabled Ethernet a77ug043 Gateway Figure 5-16. Configure: Network menu Use these menu items to change the current network settings which allow you to access the library remotely via a web browser.
assigned IPv6 IP addresses are desired. To view the assigned IPv6 addresses after enabling Stateless Auto Config Address, do the following: – Operator Control Panel (IPv6 Only): Monitor → Library → Network If you choose Dual Stack IPv4 & IPv6, you must be prepared to enter both IPv4 and IPv6 IP addresses. v DHCP - (Dynamic Host Configuration Protocol) If this is enabled, your library host will negotiate the connection with the library.
Figure 5-17. Configure: Set Access PIN menu Setting the Operator Control Panel Access PIN using the Operator Control Panel: 1. Navigate to Configure → Set Access PIN. 2. Press the SELECT button to highlight the first digit of the 4-digit Access PIN. 3. Use the UP and DOWN buttons to select each digit. 4. Press the SELECT button to move to the next digit. 5. Repeat these steps for repeating the Access PIN. 6.
Figure 5-18. Pound sign (#) shows accessible menus when access PIN is enabled but before it is entered Configure: Save/Restore Use this menu item to restore the factory default settings. Configure Restore Passwords Restore All Restore Library Config. Save Library Config. a77ug045 Save/Restore Figure 5-19. Configure: Save/Restore menu Chapter 5.
v Restore Passwords - This menu item restores the factory default RMU Admin user access password. v Restore all - This menu item restores all factory default settings (refer to Table 5-4). v Restore Library Config - This menu item restores your saved library configuration from a USB device. If you have more than one saved configuration file (.dbb) on your USB device, press Select, then use the up and down keys to move between the different files.
Table 5-4. Factory Default Settings (continued) Restored Item Default Setting* Library Mode Random Library Name (Blank) Comments Host Name (Depends on MAC Address) Logs & Traces Error Log Mode Continuous Path Failover Key No change OCP Access PIN Disabled If OCP Access PIN has been enabled the default PIN is "1234". Note: The initial Factory Default setting is disabled. If the OCP Access PIN setting is changed, executing "Restore Defaults" will not change the setting.
the 2U and 4U libraries with library firmware levels above 8.xx). Path Failover a77ug119 Configure Figure 5-21. Configure: Path Failover For library firmware levels below 8.xx the Path Failover feature is available for select LTO 4 tape drives, and Path Failover is not supported for Half Height drives. Library firmware levels higher than 8.xx support Path Failover on LTO 5 drives, as well as LTO 4 Full Height drives.
2. When prompted by the Operator Control Panel display and the I/O Station opens, insert a blank or scratch data cartridge. 3. Close the I/O Station by pushing it back into the library. 4. While the test is running, the Operator Control Panel will display library status. v If the test PASSES, resume normal library operations. v If the test FAILS, an error code will be displayed. Make note of the error, then refer to Chapter 7, “Troubleshooting,” on page 7-1.
Service Clean Drive Drive Tests Drive Power a77ug058 Service Figure 5-24. Service: Service menu The following drive diagnostics and service procedures are available in this menu: v Clean Drive - The accessor takes the cleaning cartridge from the dedicated cleaning cartridge slot (DCS), or previously reserved slot if no DCS is available, and inserts it into the drive.
Display Contrast a77ug170 Service Figure 5-25. Service: Display Contrast menu The following display contrast settings are available in this menu: v The numbers 1 through 10 will display, with 10 being the lightest shade and 1 being the brightest. Service: Telnet Service Port The Telnet Service Port menu item is to be used under the direction of Dell Technical Support.
Table 5-5. Web User Interface Menus (continued) SNMP Save/Restore - Service Library Clean Drive Advanced Diagnostics (for Service Personnel only) View Logs View Drive Logs Save Drive Dump Perform Diagnostics Key Path Diagnostics (if feature is available) Upgrade Firmware Reboot Monitor Library Menu The Monitor Library menu contains the following sub-menu items.
Table 5-6. Library Identity page elements (continued) Menu Item Description 2U 4U MAC Address This is the machine's access code assigned to your library. X X WWide Node Name This is the Worldwide Node Name assigned to your library. X X X X Logical Library x The Extended Logical Libraries Information table displays information Library Mode about the logical libraries currently assigned in your library.
Table 5-7. Drive Identity page elements (continued) Menu Item Description 2U Library SCSI Fibre SAS 4U Library SCSI Fibre SAS SCSI ID This is the unique identifier assigned to the SCSI drive to enable it to receive communications from the host computer. X Element Address This is the unique identifier assigned to the drive that allows the host to recognize and communicate with the drive.
a77ug288 Figure 5-27. The 4U library Monitor Library: Drive Identity page showing one Ultrium 3 SAS half high V2 drive (#1) and one Ultrium 4 SAS half high drive (#2) Monitor Library: Library Status This page displays the dynamic information about the library, such as the current status of the components. No changes can be made from this page. Table 5-8 lists all available elements on the Library Identity page. An "X" indicates that the element displays for the specified library type. Table 5-8.
Table 5-8. Library Status page elements (continued) Menu Item Description 2U 4U 1. Right Magazine This displays whether the lower right magazine is "Present" or "Not Present". X 2. Left Magazine This displays whether the upper left magazine is "Present" or "Not Present". X 2. Right Magazine This displays whether the upper right magazine is "Present" or "Not Present". X Figure 5-28.
Table 5-9. Drive Status page elements (continued) Menu Item Description 2U Library SCSI Fibre Port B Status This indicates whether Port B is logged on or out. Port Name This is the name assigned to the Port on the drive. X Speed This is the current speed setting of the drive. Choices are Auto (where the drive will automatically negotiate the speed of the drive to match that of the server), 1Gb/s, 2Gb/s, or 4Gb/s. X Topology This is the type of connection to the host.
a77ug093 Figure 5-29. The 4U library Monitor Library: Drive Status page Term Definitions: v BOP (Beginning of Partition): BOP (Beginning of Partition) is a SCSI term, which in a single partition format is the same as beginning of tape. It means that policy is determined on writes at LB zero. Appending to a tape [or overwriting at a non-zero LB] does not change the policy already in use for that tape. v Key Path: This is the avenue where key resolution is performed.
Inventory As Of 14:02:04 Library Time Drive Inventory Drive 1 Status Empty Label Source ------------- Magazine Inventory 9 10 11 4 5 6 7 1 2 3 IO-Station 23 19 22 21 20 18 17 16 15 14 13 12 Refresh + + a77ug067 8 Figure 5-30. The 2U library Monitor Library: Inventory page Chapter 5.
a77ug099 *Res* Figure 5-31. The 4U library Monitor Library: Inventory page Manage Library Menu Manage Library: Move Media This page allows the user to move tape cartridges within the library. The source and destination are selected and then the MOVE button in the center of the screen is clicked to activate the move.
a77ug072 Figure 5-32. Manage Library: Move Media page The following elements appear in the Source and Destination screens. Element In the Source screen, this identifies the library element that contains a cartridge. In the Destination screen, this identifies the library element that is empty and can receive a cartridge. Volume Serial In the Source screen, this element displays the serial number of the cartridge. In the Destination screen, this element contains no information.
Configure Library Menu The Configure Library menu contains the following submenu items: v “Configure Library: General” v “Configure Library: Logical Libraries” on page 5-45 v “Configure Library: Path Failover” on page 5-46 v v v v v v v “Configure “Configure “Configure “Configure “Configure “Configure “Configure Library: Library: Library: Library: Library: Library: Library: Encryption” on page 5-47 Drives” on page 5-49 Network” on page 5-50 User Access” on page 5-52 Date & Time” on page 5-54 Logs & Trace
Table 5-11. Configure Library: Specific page elements (continued) Menu Item Description 2U 4U Active Slots It may be necessary to modify the number of active slots to agree with the number of slots allowed by your host software. To modify the number of active slots in your library, click on the drop down list and select the number of slots you want active in your library. Also, the Auto Clean function requires the cleaning cartridge to be in a DCS or reserved slot.
Note: When reducing the number of drives in your library, update the Logical Library configuration. This will remove the Attention LED on the front panel and the exclamation mark on the Home screen indicating that a drive is missing. a77ug098 Updating the Logical Library configuration will also update the drive element addressing and drive numbering.
Configure Library: Encryption Note: Application Managed Encryption (AME) does not require a license key. Library Managed Encryption requires a license key. Contact your TSR (technical sales representative) to purchase this feature. Important: The Advanced Encryption Settings are for Engineering Support use only. These fields should always be set to "No Advanced Setting".
a77ug190 Figure 5-40. Configure Library: Encryption Feature configuration screen 7. Select Enable SSL for EKM to enable Secure Sockets Layer for the Dell Encryption Key Manager application. 8. Select an Encryption method, from the pull down menu, for each logical library. v Without an encryption license key, select None or Application Managed Encryption. v With an encryption license key, select Library Managed Encryption. 9. Select an Encryption policy, from the pull down menu, for each logical library.
v Secondary TCP port: After entering the Secondary IP address, the library will automatically set the value of the Secondary TCP port. Note: The Default Port for TCP (SSL disabled) is 3801. The Default Port for SSL is 443. These values are the default values set by the library. They can be changed depending on the user configuration but the user has to make sure they match the EKM properties file. Note: If SSL is enabled the encryption host configuration will request a SSL port instead of a TCP port.
a77ug064 Figure 5-41. The Configure Library: Drives page for a 2U library Topology a77ug095 FC-AL Loop ID Figure 5-42. The Configure Library: Drives page for a 4U library Click one of the following: v Refresh - to cancel the changes made to the screen. v Submit - to apply the changes made to the screen. Note: When configuration changes of a disabled drive are made from the Operator Control Panel (OCP), the drive powers ON after committing changes.
a77ug074 Figure 5-43. Configure Library: Network Page Important: Do not click the Submit button until all changes have been made to the Network page. Once the Submit button has been clicked, no other changes can be made until after the library has applied the current changes. After the Submit button has been clicked, depending on the changes made, you will either be disconnected and need to login again or reboot the library.
Note: If you get a security certificate alert when logging in to the Web User Interface, you can install the certificate or allow an exception (depending on the internet browser you are using). SSL is enabled when the URL begins with https:// and some browsers will show a lock. 8. Ethernet Settings - Ethernet Settings choices are: Auto (the default), 10 Mbit/Half, 10 Mbit/Full, 100 Mbit/Half, 100 Mbit/Full. Please refer to http://support.dell.
The Admin login has access to all library functions except Service Library → Advance Diagnostics. The Service login has access to all library functions including Service Library → Advance Diagnostics. Figure 5-45. Configure Library: User Access page The following elements are displayed on the User Access page. Role The name associated with the chosen Access Level. Note: Admin can select User, Superuser, and Admin roles. Service can select User, Superuser, Admin, and Service roles.
v Submit - to apply the changes made to the screen. Configure Library: Date & Time a77ug061 This page allows the user to set the time and date, and how it will be displayed. Figure 5-46. The Configure Library: Date & Time page Time (24H) Using a 24-hour format, enter the current hour, minutes, and seconds. Date Enter the current month, day, and year. Click one of the following: v Refresh - to cancel the changes made to the screen. v Submit - to apply the changes made to the screen.
Note: The trace level and trace filter selection options are only changeable by Service personnel. Configure Library: Email Notification a77ug065 This page allows the user to enter information for email notification. When set up correctly, Email Notification allows the library to send an email to a designated individual when the library is experiencing a problem. Figure 5-48. Configure Library: Email Notification page The following elements are displayed on the Email Notification page.
Configure Library: SNMP This page shows the current SNMP configuration of the library and allows modification to the configuration. When a change is requested, a pop-up box checks to confirm the changes. a77ug278 1. Click SNMP in the left navigation pane, to display the SNMP page. Figure 5-49. Configure Library: SNMP Page 2. Enter SNMP settings. a. Enabled - Check this box to have SNMP traps sent to a SNMP Management console(s). b.
Note: Configuration files saved with one version of library firmware may not be compatible with other versions of firmware. It is recommended to save a configuration file each time the library firmware is upgraded. Restore the library using a configuration file that was saved with the same version of firmware currently installed in the library. Since the RMU can be accessed remotely, its implementation will save/restore the configuration data to/from a file on the host site.
a77ug259 Figure 5-51. No Cleaning Required a77ug260 If there is no cleaning cartridge in the library, the Clean button can not be selected and the Slot # will display N.A.. See Figure 5-52 Figure 5-52. No Cleaning Cartridge in Library a77ug122 Note: If the library is configured for Auto Clean, and a cleaning cartridge is resident in a reserved slot, the library will automatically load the drive with a cleaning cartridge.
v v v v v v Options → Security → Custom Level → Downloads → Automatic Promptingfor file Downloads and File Downloads are both Enabled. Total Number of Entries Start Entry Number of Entries per Page View Clear Log - Clears the log you are viewing Dump Log - Dumps the log you are viewing v Save Service Dump - Creates a DPA (Dump All) log output that can be viewed or saved to a file a77ug120 buttons appear if the number of logs entries exceeds the number of entries per page.
a77ug096 Figure 5-55. Service Library: View Drive Logs screen Service Library: Save Drive Dump This menu item allows a drive dump to be saved to the host computer. Select the drive. Then click Save Drive Dump. Once the Save Drive Dump button is clicked, the user will have the option of saving the drive dump to their hard drive. The progress status for the drive dump is shown on the System Status screen to the right of the main Web User Interface screen.
This page provides the system administrator with general tests to verify the usability and reliability of the library. The "System Test" will use resident data cartridges to test the load and unload capability of the drives, and ensure that the library mechanics are working satisfactorily. No data will be written to the cartridges and the cartridges will be returned to their normal slot location.
a77ug193 2. Quiesce all drives, then unload all drives. 3. Click Service Library, then Key Path Diagnostics. Figure 5-58. Service Library: Perform Key Path Diagnostics page 4. Click Start Tests. Note: If you have just enabled encryption on your library, wait for all LME drives to be displayed in the table and the Start Tests button to become active. Each test will show a result of "Passed" or "Failed". If a test fails the remaining tests will not be executed, and the test will show a result of "N/A".
Note: During the update no host drive action is possible. The drive update takes approximately 5 minutes. The system status panel (in the right of the browser window) will change from "update" to "ready". If incompatible firmware is transferred to the library or drive the Update function will terminate with a message indicating incompatible firmware. If the library has a BCR (Barcode Reader) that requires 9.
causing data loss. Ensure that the library is idle before attempting to perform any remote operations that will take the library OFFLINE. This page is used to perform a library reboot. There is a default time delay when the Web User Interface page refreshes itself. This time should be sufficient to reload the page. However, during a reboot, the connection to the library may be lost. If the connection is lost, the user will have to reload the page manually.
Export Media To remove cartridges from your library using your I/O Station, follow these steps: 1. From the OCP Main Menu, select Control → Move Cartridges and move the data cartridges into the I/O Station. See “Control: Move Cartridges” on page 5-16 or “Manage Library: Move Media” on page 5-42 for more information. 2. From the OCP Main Menu, select Control → Open I/O Station. The I/O Station will unlock itself 3. Pull out the magazine and take the data cartridge(s) out of the I/O Station 4.
3. Scroll down to Remove DCS. 4. Select No or Yes. 5. Select Save then press the Enter button. Attention: If your library originally contained a Dedicated Cleaning Slot and was removed, it can only be reinstated by restoring factory default settings. To enable automatic cleaning of the drives when needed, a slot must be reserved, a cleaning cartridge must be present in the reserved slot, and Auto Clean must be enabled.
Chapter 6. Using Ultrium Media Figure 6-1 shows the LTO Ultrium 1500 GB Data Cartridge and its components. 1 2 3 LTO cartridge memory Cartridge door Leader Pin 4 5 6 Write-protect Switch Label area Insertion guide Figure 6-1. The LTO Ultrium 1500 GB Data Cartridge Note: The same components are on all the other LTO Ultrium Data Cartridges.
Type Native Data Capacity Recording Format Ultrium 5 1500 GB (3000 GB at 2:1 compression) Reads and writes data on 1280 tracks, sixteen tracks at a time Ultrium 4 800 GB (1600 GB at 2:1 compression) Reads and writes data on 896 tracks, sixteen tracks at a time.
Table 6-2. Ultrium data cartridge compatibility with Ultrium tape drive (continued) LTO Ultrium Data Cartridges Tape Drive 1500 GB (Ultrium 5) 800 GB (Ultrium 4) 400 GB (Ultrium 3) Ultrium 1 200GB (Ultrium 2) 100GB (Ultrium 1) Read/Write WORM (Write Once, Read Many) Certain records retention and data security applications require a Write Once, Read Many (WORM) method for storing data on tape. The LTO Ultrium 5 drive enables WORM support when a WORM tape cartridge is loaded into the drive.
v Inserting a WORM tape cartridge into a drive that is not WORM capable causes the cartridge to be treated as an unsupported medium. The drive will report a media Error Code 7. Upgrading the drive firmware to the correct code level will resolve the problem. Cleaning Cartridge With each library, a specially labeled LTO Ultrium Cleaning Cartridge is supplied to clean the drive head. The drive itself determines when a head needs to be cleaned.
Table 6-3.
v Position the label within the recessed label area (see 5 in Figure 6-1 on page 6-1). v With light finger pressure, smooth the label so that no wrinkles or bubbles exist on its surface. v Verify that the label is smooth and parallel, and has no roll-up or roll-over. The label must be flat to within 0.5 mm (0.02 in.) over the length of the label and have no folds, missing pieces, or smudges. v Do not place other machine-readable labels on other surfaces of the cartridge.
Handling the Cartridges Attention: Do not insert a damaged tape cartridge into the drive. A damaged cartridge can interfere with the reliability of a drive and may void the warranties of the drive and the cartridge. Before inserting a tape cartridge, inspect the cartridge case, cartridge door, and write-protect switch for breaks. Incorrect handling or an incorrect environment can damage cartridges or their magnetic tape.
Figure 6-5. Double-boxing tape cartridges for shipping Provide Proper Acclimation and Environmental Conditions v Before you use a tape cartridge, acclimate it to the operating environment for 24 hours or the time necessary to prevent condensation in the drive (the time will vary, depending on the environmental extremes to which the cartridge was exposed). v Ensure that all surfaces of a cartridge are dry before inserting it. v Do not expose the cartridge to moisture or direct sunlight.
Figure 6-6. Checking for gaps in the seams of a cartridge v Check that the leader pin is properly seated. v If you suspect that the cartridge has been mishandled but it appears usable, copy any data onto a good cartridge immediately for possible data recovery. Discard the mishandled cartridge. v Review handling and shipping procedures. Handle the Cartridge Carefully v Do not drop the cartridge.
cartridge in a shipping container that has enough packing material to cushion the cartridge and prevent it from moving within the container. Table 6-5 gives the environment for operating, storing, and shipping LTO Ultrium Tape Cartridges. Table 6-5.
Chapter 7. Troubleshooting v The library consists of the following CRUs (Customer Replaceable Units): – Control Card (electronics, processor, memory, etc.) – Power Supply – Drive Sled (drive plus drive-to-library connectivity) – Cartridge Magazines v Service Spare: – Library Enclosure (accessor, Operator control panel display, etc.
Table 7-1. Troubleshooting table (continued) Problem Solution ENCRYPTION Encryption Error: Displayed when the drive detects an error associated with an encryption operation - if the problem occurred while the tape drive was writing data to, or reading data from, tape 1. Check the host application to ensure the Encryption Key Manager (EKM) application is providing the correct encryption key. v Refer to the “Drive Sense Data” on page C-6 returned for an encryption operation.
Table 7-1. Troubleshooting table (continued) Problem Solution Attention LED To determine why the Attention LED is turned ON, log in to the Web User Interface and select Service Library → View Logs → Warning Trace. Drive Sled Issues: v Refer to “Isolating Drive Sled Problems” on page 7-9. v Whenever there is a hardware configuration change such as drives being swapped with different form factors (i.e. HH to FH or FH to HH), a library configuration change is needed.
Table 7-1. Troubleshooting table (continued) Problem Solution Determining current firmware levels Many problems can be resolved by a firmware upgrade. Ensure that both the library and drive firmware are at the latest levels available. v Library firmware: Monitor → Library → Identity → Version v Drive firmware: Monitor → Drives → Identity (select a drive) → Firmware Rev Update library firmware Refer to “Service Library: Upgrade Firmware” on page 5-62.
Table 7-1. Troubleshooting table (continued) Problem Solution Cartridge VOLSER is reported as "unknown" Probable cause: cartridge with no label or damaged label. Ensure that cartridge is properly labelled. If cartridge is properly labelled, unload the cartridge from drive and perform an inventory (OCP: Control → Re-Inventory; Web: Manage Library → Perform Inventory). If VOLSER is again reported as "Unknown", run Library Verify (Service → Library Verify).
Installation Problems Problems encountered during the installation of the library are usually caused by improper SCSI bus configuration, application software configuration errors, or an incorrectly configured operating system. If the application software that you are using is not communicating with the library after installation, check the following: v Picker Ship Lock Key: Ensure that the Picker Ship Lock Key on the top cover has been removed before powering on the library.
For example, failure to pick or place a cartridge from or to a designated cell or drive location after exhausting the retry count will result in a failed operation with the appropriate error code.
4 5 a77ug198 6 Figure 7-2. A 80w power supply without LEDs Table 7-2. Power Supply LED Meanings 1 If the blue LED is lit, AC voltage is available. 2 If the amber LED is lit, there is a possible fan problem or other power supply issue. The power supply will need replacement. 3 If the green LED is lit, DC power is OK and active. 4 Cooling Fan Grill 5 Thumb Screws 6 Power Receptacle If the Library does not power on: 1.
5. If your power supply has no LED's, and you have verified that the electrical outlet works properly, but the power supply is still failing, replace it (refer to “Replacing a Power Supply” on page 10-10). 6. If the power supply seems to be delivering power to the library (Operator Control Panel and front panel LED's may be functioning); however, air does not flow from the power supply cooling fan grill on the rear of the library, replace the power supply (refer to “Replacing a Power Supply” on page 10-10).
5. If air does not flow from the drive sled cooling fan grill on the rear of the library, replace the drive sled CRU. Several library error codes also point to cooling problems. See “Removing/Installing/Adding a Tape Drive Sled” on page 10-3. 6. If the drive is experiencing permanent or temporary errors or if the amber Clean LED is lit on the front panel of the library, select Clean Drive from the Operator Control Panel Service Menu (Service → Service → Clean Drive) and clean the drive.
page 5-60 for the web or “Service: Run Tests” on page 5-31 for the OCP If the problem is persistent, contact Dell technical support. 7. If the library is taking an extended amount of time in recovery to complete initialization, perform an inventory, or executing a cartridge movement within the library, and, after finding the magazine cell fiducials to be present with no visible damage and correctly installed, suspect the sensor/emitter on the accessor mechanism to be inoperable.
4. If the labels are still not being read properly, please contact Dell technical support. Isolating Host Attachment Interface Problems After successfully exercising "Isolating Drive Sled Problems", and more specifically the "Library Verify" diagnostic on the Operator Control Panel (Service → Library Verify) which includes a drive (or drives) read/write diagnostic, the following procedures are suggested to help isolate the failure to properly establish connectivity to the Host Bus Adapter (HBA). 1.
Chapter 8. Error Codes If an error occurs during operation of the library, the library stops the current operation and displays an error code on the LCD screen. Unless otherwise noted in “Error Codes” on page 8-2, try to resolve the error by cycling power to the library and retrying the last operation. If the error persists, contact technical support. Example Error Code EVENT -6 8D 07 Where: v -6 indicates the position in sequence list, 0 being the most recent. v 8D 07 indicates the error.
Error Codes Errors described in this section are hard errors. If such an error occurs the library stops all operations and the Error LED starts blinking. An appropriate message will be posted on the Operator Control Panel and the Web User Interface. These errors are also reported via email notification, if enabled. To enable email notifications, refer to “Configure Library: Email Notification” on page 5-55. Table 8-1.
Table 8-1.
Table 8-1. Main Error Codes (continued) Error Code Description User Action C0 Network initialization failed C1 Telnet Interface initialization failed C2 Webserver initialization failed C6 Ping command did not reach target C7 Cannot Upgrade from USB Not supported C8 Cannot Upgrade from FTP 1. Retry the Firmware upgrade. C9 Cannot Upgrade Robotic from Flash 2. If the error recurs, contact technical support. D0 ROM error. ROM checksum incorrect D1 RAM error.
Table 8-1. Main Error Codes (continued) Error Code Description DD Warning Event! See Table 8-3 on page 8-11 DE Warning Event! See Table 8-3 on page 8-11 DF Warning Event! See Table 8-3 on page 8-11 E0 Incompatible magazine detected User Action 1. Remove magazine from library. 2. Insert magazine in library. If error recurs, contact technical support. E2 New hardware found. Library firmware upgrade required. EB Power supply health check failed due to a power supply failure.
Table 8-1. Main Error Codes (continued) Error Code Description F1 User Action Drive Communication Error Library controller has lost communication to drive The subcode indicates which drive is affected. Example: Subcode 02: drive #2 F2 Drive Sled not present The subcode indicates which drive sled is affected. Example: Subcode 02: drive sled #2 F3 Drive Hardware Error The subcode indicates which drive is affected.
Table 8-1. Main Error Codes (continued) Error Code Description User Action F6 No drive installed. A drive has never been installed F7 Support ticket download from drive not possible F8 Invalid drive command F9 Invalid drive parameter FA SDCI microcode error FB Drive logged out FC Internal SCSI command failed with check condition FD Internal SCSI command timeout Refer to “Isolating Drive Sled Problems” on page 7-9. Sub Error Codes Table 8-2.
Table 8-2.
Table 8-2.
Table 8-2. Sub error codes (continued) 81 Error during movement to I/O slot open position. 82 Error during moving back - sensor was found. 90 Movement to home position failed. 91 Elevator movement to home position failed. 92 Error during sled movement to rotation position. 93 Error during rotation to home or far position. 94 Sled movement to home sensor position failed. 95 Sled movement to transport position failed. A0 Movement of I/O slot failed. A1 Sled movement to sensor failed.
Warning Events Warning events described in this section are reported via email notification. The Attention LED will blink when warning events for the following occur: v Media v Fan v Redundant power supply An appropriate message will be posted on the Operator Control Panel and the Web User Interface. Table 8-3.
Table 8-3. Warning Events (continued) 4C SCSI: library controller busy Complete process and retry operation. 4D SCSI: cannot make reservation 4E SCSI: invalid slave robotic controller request 4F SCSI: robotic axes/motors aren't initialized Check robotics status. Refer to “Isolating a Library Controller Card vs. Accessor Enclosure Problem” on page 7-10. 50 SCSI: cartridge belongs to another partition Refer to your host application documentation for problem determination information.
Table 8-3. Warning Events (continued) 81 Fan Alert. 82 Clean request from drive. 83 Media Attention. 84 Drive reported warning or critical tape alert flag. 85 Network problem. Check network connections, configuration, and settings. 86 Not enough cleaning cartridges present to autoclean. Insert additional cleaning cartridges to the empty reserved slots. 87 Drive disabled because it is not supported for use in this library. Check drive type and install only supported drives.
8-14 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide
Chapter 9. Service Procedures Removing Cartridges from Magazine Slots In the event of a severe mechanical problem with the library or if circumstances require you to remove tape cartridges, do the following. If the Operator Control Panel or the Web User Interface is still operational: 1. Move the tapes from the drive(s) to the magazines using the Move Media command. See “Manage Library: Move Media” on page 5-42. Note: Contact technical support if a cartridge will not eject from the drive. 2.
a77ug024 Figure 9-2. Access holes for the right magazine 3. 9-2 To manually release the magazines, push the end of a straightened paper clip into the access hole for each magazine at the back of the library. While holding the paper clip, have a second person pull the magazine out of the front of the unit. DO NOT push the paper clip in more than 1/2 inch.
a77ug023 a77ug102 Figure 9-3. Left magazine pulled out of the 2U library Figure 9-4. Left Magazines pulled out of the 4U Library 4. If there are additional tapes still in the library, or if you were unable to manually remove the magazines and drive, contact technical support for further instructions. Chapter 9.
Using the ITDT Firmware Update, Dump Retrieval and Drive Test Tool ITDT has multiple functional capability and is a very quick, convenient and efficient method for drive firmware updates. As a note, drive dump retrievals can be performed by the tool as well. The ITDT Tool: v Runs quick or extended diagnostics on tape drives.
Chapter 10. Check, Adjust, Remove, and Replace Tools Required To service a library you may need one or more of the following tools: v #2 Phillips screwdriver v Ground strap (recommended, if available) Electrostatic Discharge Important: A discharge of static electricity can damage static-sensitive devices or microcircuitry. Proper packaging and grounding techniques are necessary precautions to prevent damage. Figure 10-1.
1 a77ug019 2 Figure 10-2. Shipping Lock and Label Storage Location 6. Insert the shipping lock ( 1 ) into the slot located on the center of the top of the library and secure with the shipping label ( 2 ). 1 a77ug018 2 Figure 10-3. Shipping Lock and Label 7. Pack the library in its original packaging materials (or equivalent packaging) for moving or shipping. Table 10-1.
Removing/Installing/Adding a Tape Drive Sled There are two types of drive sleds in a TL2000 library (2U library) and a TL4000 library (4U library). The contents of the ship groups are specific to the type of drive sled.
a77ug202 1 Figure 10-5. Library drive sled with ESD springs [1] (SAS sled shown) Removing a Tape Drive Sled 1. IT IS IMPORTANT TO PRESERVE A DRIVE DUMP FOR ANALYSIS IF ALL OF THE FOLLOWING CONDITIONS EXIST: v Library Error LED is ON. v Operator Control Panel is displaying a drive error message. v Web User Interface System Status screen is indicating that a drive has failed. IF NONE OF THE CONDITIONS LISTED ABOVE EXIST, PROCEED TO THE NEXT STEP. 2.
9 10 4 7 a77ug204 7 6 1 3 2 8 5 Figure 10-6. Drive sled components (full-high fibre drive in top position, half-high SCSI drive in middle position, half-high SAS drive in bottom position) on back panel of a 4U library 1 SCSI cable 2 SAS cable 3 SCSI terminator 4 Fibre Channel cable 5 Ethernet cable 6 Power cords 7 Drive sled blue captive thumbscrews 8 Black pull-out tab 9 Drive sled 10 Drive sled handle 5.
a77ug027 Figure 10-7. Pulling the drive sled out of the library (drive sled without ESD springs shown) Installing a Tape Drive Sled Note: Power OFF the library before installing a SCSI drive sled. Fibre Channel and SAS drive sleds are hot pluggable and may be removed and installed while the library is powered ON. Important: In a 4U library a full height drive sled may be installed in drive slot 1 (drive will occupy slot 1 and slot 2) or drive slot 3 (drive will occupy slot 3 and slot 4).
a77ug028 Figure 10-8. Pushing the drive sled into the library (drive sled without ESD springs shown) 5. Tighten the captive thumbscrews ( 7 in Figure 10-6 on page 10-5) until the drive sled is secure. 6. If you are installing a drive sled without ESD springs (see Figure 10-4 on page 10-3), apply conductive tape to the sled as shown in Figure 10-9 on page 10-8. Chapter 10.
4U Library a77ug203 2U Library Figure 10-9. Diagrams for applying conductive tape for ESD protection to the back of a drive sled installed in a 2U or 4U library Note: The small gray markers show where conductive tape should be placed to provide ESD protection. 7. Push the black tab ( 8 in Figure 10-6 on page 10-5) back underneath the library. When inserted properly, only the handle of the tab will be visible. 8. Upgrade library firmware and drive firmware to the latest version.
Important: If the failed drive was configured for encryption, to ensure the replacement drive receives the proper encryption parameters, resubmit the encryption choices listed on Configure Library → Encryption for that particular drive or logical library even if the encryption settings did not change. Adding a Tape Drive Sled Use these instructions to add a new tape drive to your 2U or 4U Tape Library.
Configuring the Tape Drive 1. Log on to the Web User Interface. 2. Verify that you are running the latest version of Library firmware and drive firmware (library firmware: Monitor Library → Library Identity; drive firmware: Monitor Library → Drive Identity). Upgrade, if necessary (Service Library → Upgrade Firmware). 3. Use the Web UI to update the Logical Library (Configure Library → Logical Libraries) and Drive (Configure Library → Drives) configurations. Refer to Chapter 5, “Operations,” on page 5-1.
a66mi096 Figure 10-10. A power supply being removed from a 2U library 5. Remove the packaging from the replacement power supply. 6. Grasp the top and bottom edge of the power supply and push it into the library. 7. Tighten the three blue captive thumbscrews on the power supply located on the back panel of the library. 8. 9. 10. 11. Connect the power cord to the library, then to the electrical source. Power ON the library using the power button on the front panel.
If the message "VPD Selection" is displayed at the Operator Control Panel, carefully highlight the “VPD from Enclosure" option to copy that version of the VPD to the new Library Controller Card. Then continue with the procedure. Removal and Replacement 1. Power OFF the library by pressing and holding the power button at the front of the library for 4 seconds. 2. Disconnect the power cord from the electrical source, then from the power supply or supplies at the back of the library. a66mi097 3.
Replacing Cartridge Magazines To replace a cartridge magazine, refer to one of the following procedures: v Using the Web User Interface, refer to “Manage Library: Release Magazine” on page 5-43. v Using the Operator Control Panel, refer to “Control: Magazine” on page 5-17. v If your library can not be powered ON, refer to “Releasing the Magazines Manually” on page 9-1. Replacing the Library Enclosure This procedure is necessary when the library enclosure, accessor, or display fails.
a77ug244 1 Figure 10-12. Removing the two mounting bracket screws anchoring the library to the rack (one screw on each side of the library) 5. Place the defective library on a clean and sturdy work surface. 6. Proceed to “Unpacking and Preparing the Replacement Library Enclosure.” Unpacking and Preparing the Replacement Library Enclosure Before installing the replacement library enclosure, it is important to verify that the enclosure is functioning properly. 1.
b. For a desktop library: 1) Carefully, lay the library on its side. 2) Peel the adhesive from the back of each of the six foot pads. 3) Install the foot pads on the bottom of the library enclosure by pressing each foot into one of the six areas ( 1 ) as shown in Figure 10-13. a77ug085 1 Figure 10-13. Foot pads installed on the bottom of the library enclosure 3. Carefully return the library to an upright position. 4.
a77ug195 Figure 10-14. Removing the shipping label and lock from the top of the library and storing on the rear panel 5. Store the lock and label on the back panel of the replacement library enclosure (see Figure 10-15). 1 a77ug019 2 Figure 10-15. Library shipping lock and label storage location on the real panel of the library 6. Proceed to “Installing Your Drive(s) in the Replacement Library Enclosure.
a77ug027 Remove all drives from the defective library (see Figure 10-16) and install them in the same positions in the replacement library enclosure. Figure 10-16. Removing a drive sled from the library (drive sled without ESD springs shown) 1. Ensure the power cord is unplugged from the power source for each Power Supply in the defective library enclosure. 2. On the rear of the defective library, loosen the blue captive thumbscrews on the drive sled. 3.
4U Library a77ug203 2U Library Figure 10-17. Drive sled taping diagrams Note: The gray markers show where conductive tape should be placed. 9. Push the black tab back underneath the drive sled. When inserted properly, only the handle of the tab will be visible. Power Supplies 1. Unplug the power cord from the power source if this was not done previously (see “Installing Your Drive(s) in the Replacement Library Enclosure” on page 10-16). 2. . a.
a66mi096 Figure 10-18. A power supply being removed from a library Library Controller Card IMPORTANT - READ ME BEFORE CONTINUING The Library Enclosure contains a copy of the vital product data (VPD) for your library. The VPD contains your current library configuration. A primary copy of this VPD is contained within the Library Controller Card. A backup copy of this VPD is maintained on the accessor in the enclosure (or chassis).
a66mi097 Figure 10-19. Removing a Library Controller Card from the library Swapping Cartridge Magazines 1. Manually release and remove all magazines from the defective library from the replacement library enclosure. To release and remove a cartridge magazine: a77ug025 a. Find the access holes for the right and left magazines (see Figure 10-20 and Figure 10-21 on page 10-21). Figure 10-20.
a77ug024 Figure 10-21. Access hole for the right magazine (facing rear of library) b. Push the end of a straightened paper clip into the access hole for each magazine at the back of the library. DO NOT push the paper clip in more than ½ inch. While holding the paper clip, have a second person pull the magazine out from the front of the unit. Note: To prevent dropping the magazine, support both ends of the magazine before it clears the front edge of the library. Chapter 10.
a77ug246 Figure 10-22. Left magazines pulled out of a 4U library (facing front of library) 2. Insert the cartridge magazines removed from the defective library into the same positions in the replacement library enclosure. 3. Insert the cartridge removed from the replacement library enclosure into the same positions in the defective library. Installing the Replacement Library Enclosure Refer to the appropriate procedure in this section (rack or desktop) for installing the replacement library enclosure.
a77ug252 Figure 10-23. Mounting brackets and anchors for securing the library in a rack (one bracket and anchor on each side of the library) 2. With assistance, slide the replacement library enclosure onto the metal rails that are already in position in the rack (see Figure 10-24). Figure 10-24. Front view of rack showing screw placement 3. Tighten the mounting bracket screws ( 1 in Figure 10-12 on page 10-14) to anchor the replacement library enclosure to the rack. 4.
Desktop Installation: 1. Place the library in its permanent location. 2. Proceed to “Completing the Installation of the Replacement Library Enclosure.” Completing the Installation of the Replacement Library Enclosure 1. Connect all cables to the replacement library enclosure. 2. Power ON the replacement library enclosure. 3. Upgrade library firmware and drive firmware to the latest version. a. Visit http://www.support.dell.com/ to download the latest levels of library and drive firmware. b.
Appendix A. SCSI Element Types, SCSI Addresses, and Physical Configurations For an overview of library partitioning and element addressing, see “Library Partitioning and Element Addressing” on page A-3. The following tables contain element addresses for the 2U library and the 4U library. Table A-1.
DTE assignments v Logical Library 1: Drive 1: 256 (0x100) v Logical Library 2: Drive 2: 256 (0x100) STE assignments v Logical Library 1: Slot 1 through slot 11 4096 (x1000) through 4106 (0x100A) v Logical Library 2: Slot 12 through slot 23 4096 (x1000) through 4107 (0x100B) Table A-3.
Table A-4.
that used to occupy two. As a result, the first half height drive position, or the first full-high drive position, will be called "Drive 1". The second half height drive position will be called "Drive 2". The third half height drive position, or the second full height drive position, will be called "Drive 3". The fourth half height drive position will be called "Drive 4".
Drive 2 Element Address 256 Drive 4 Element Address 257 Drive 3 Element Address 256 Drive 3 Element Address 256 Drive 1 Element Address 256 Drive 1 Element Address 256 Drive 2 Element Address 257 Drive 1 Element Address 256 Drive 4 Element Address 257 Drive 3 Element Address 256 Drive 2 Element Address 257 Drive 1 Element Address 256 Magazine 2 Magazine 4 Magazine 1 Magazine 3 Front side a77ug162 v Logical Library 1: Slot 1 through slot 21 4096 (x1000) through 4116 (0x1014) v Logical Library 2:
Drive 4 Element Address 256 Drive 3 Element Address 256 Drive 2 Element Address 256 Drive 1 Element Address 256 Magazine 2 Magazine 4 Magazine 1 Magazine 3 Front side a77ug164 v Logical Library 3: Slot 22 through slot 33 4096 (x1000) through 4107 (0x100B) v Logical Library 4: Slot 34 through slot 45 4096 (x1000) through 4107 (0x100B) Figure A-4.
position between used slots, needs to be reported as a SCSI element. To signal the host application that this slot is not usable, its ACCESS bit will be disabled. Note: When reducing the number of drives in your library, update the Logical Library configuration. This will remove the Attention LED on the front panel and the exclamation mark on the Home screen indicating that a drive is missing. Updating the Logical Library configuration will also update the drive element addressing and drive numbering.
A-8 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide
Appendix B. TapeAlert Flags This appendix is intended to provide additional information to the reader about the tape drive. All error code and diagnostic information contained in this chapter can be accessed from the Operator Control Panel of the Library. The drive portion of the Operator Control Panel Display will contain any drive error codes. Therefore there is no need to open the Library to access the buttons on the drive as described in this chapter.
13d Library Pick Retry W There is a potential problem with the cartridge loader picking a cartridge from a drive or slot. v No action needs to be taken at this time. v If the problem persists, contact Technical Support This flag is cleared when the next move command is received. 14d Library Place Retry W There is a potential problem with the cartridge loader placing a cartridge into a slot. v No action needs to be taken at this time. v If the problem persists, contact Technical Support.
Table B-1. TapeAlert Flags Supported by the Ultrium Tape Drive (continued) Flag Number Flag Description Action Required 4 Media Set for any unrecoverable read, write, or positioning error that is due to a faulty tape cartridge. Replace the tape cartridge. 5 Read failure Set for any unrecoverable read error where isolation is uncertain and failure could be due to a faulty tape cartridge or to faulty drive hardware. If Flag 4 is also set, the cartridge is defective. Replace the tape cartridge.
Table B-1. TapeAlert Flags Supported by the Ultrium Tape Drive (continued) Flag Number B-4 Flag Description 19 Nearing media life Set when the tape cartridge is nearing 1. Copy the data to another tape its specified end of life. The flag is cartridge. cleared when the cartridge is removed 2. Replace the tape cartridge. from the drive. 20 Clean now Set when the tape drive detects that it Clean the tape drive. needs cleaning.
Table B-1. TapeAlert Flags Supported by the Ultrium Tape Drive (continued) Flag Number 55 Flag Description Action Required Loading Failure When loading a tape into a drive, a Take this action if the tape cartridge hardware malfunction can prevent the will not load in the drive: tape from being loaded into the drive, 1. Remove the tape cartridge from or the tape may actually get stuck in the library and inspect it for the drive. damage. If damaged, discard it. 2.
B-6 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide
Appendix C. Sense Data When a drive encounters an error, it makes sense data available. You can use device drivers to examine the sense data and determine errors. The device drivers may conflict with some commercial software applications unless properly configured. To avoid conflicts on Windows operating systems, refer to your device driver's procedures for setting the driver to manual startup mode.
Table C-1.
Table C-1.
Table C-1.
Table C-1.
Table C-1.
Table C-2. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 12-13 7 6 5 4 3 2 1 0 Additional Sense Code (ASC) Additional Sense Code Qualifier (ASCQ) Byte 12 Byte 13 ASC ASCQ 00 00 - No additional sense - The flags in the sense data indicate the reason for the command failure 00 01 - Filemark detected - A Read or Space command terminated early due to an FM The FM flag is set.
Table C-2.
Table C-2.
Table C-2.
Table C-2.
Table C-2. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 36-39 7 6 5 4 3 2 1 0 Port Identifier (Relative Target Port Address) Reporting Sense (This is the port address of the drive port through which sense is being reported. On Fibre Channel drives, it is the Fibre Channel Fabric Port Address [for example, 011E13 or 000026] with byte 36 being reserved. On SAS drives, it is the Hashed SAS Address of the drive port [for example, F32A94] with byte 36 being reserved.
Table C-2. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 7 6 65 5 4 3 2 1 0 Last Error FSC 66 67 Last Error Flag Data 68 69 LPOS Region 70-85 ERP Summary Information 86-89 Product Revision Level: YMDV (as defined in Standard Inquiry; this is also known as the Code Level) 90-95 Reserved (0) The descriptions below serve only as an overview of sense reporting in the tape drive. This tape drive conforms to all sense field reporting as specified in the SCSI standards.
means that the current direction is away from the physical beginning of the tape. A 1 means that the current direction is towards the physical beginning of the tape. 12. Relative LPOS fields (Bytes 30-33) reports the current physical position on the tape. 13. SCSI Address field (Byte 34) reports the SCSI Bus Address for the drive. Values returned range from 00h to 0Fh. 14. This field (Byte 35) contains the frame and drive number, passed across the RS-422 serial interface.
Appendix D. Enabling LUN Support in Linux To verify the detection of a tape drive, administrators should check for its entry in /proc/scsi/scsi. Current versions of Linux may not scan the logical storage unit (LUN) ID of every device. This can result in some TL2000/TL4000 devices not being identified or listed in the /proc/scsi/scsi output. Administrators can follow these steps to enable support for such devices. 1. Type cat /proc/scsi/scsi.
Red Hat Enterprise Linux RHEL doesn't automatically probe all LUNs on SCSI devices. The symptom shows LUN 0, which would be the drive, but not the loader. 1. Type #cat /proc/scsi/scsi. Attached devices: Host: scsi0 Channel: 00 Id: 06 Lun: 00 Vendor: IBM Model: ULT3580-HH3 Rev: 88M3 Type: Sequential-Access ANSI SCSI revision: 03 2. You will need to add the following to /etc/modules.conf options scsi_mod max_scsi_luns=255 Note: In RHEL 4, it is max_luns=255 3.
5. Add the /LUNS switch to the load line of the appropriate SCSI driver. If a dual channel card is installed and you are unsure which channel the LUN device is attached to, simply edit both lines. LOAD ADPT160M.HAM SLOT=201 /LUNS LOAD ADPT160M.HAM SLOT=202 /LUNS 6. After the STARTUP.NCF file has been edited, save the file and reboot the server to activate the new STARTUP.NCF. 7. Upon reboot navigate to the System Console and type scan all. This will start a scan of all the LUNS on each adapter. 8.
D-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide
Appendix E. Notes on IPv6 Compatibility with Windows 2003/XP and 2008/Vista IPv6 addressing is different from traditional IPv4 addressing. IPv4 addressing is listed in the format 255.255.255.255, with each value 1 byte, a total address of 4 bytes. IPv6 addresses require 16 bytes, and are listed in the format FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF, where there are 8 segments each 2 bytes long. Windows 2003/XP IPv6 support in Windows 2003 is not turned on by default.
v After upgrading the WinInet API (by upgrading to IE 7), the library RMU can be accessed from the browser by using the following format. – Replace all : with -. – Append s.ipv6-literal.net to the end of the IPv6 address. – For example, if the IPv6 address is fe80::1234:5678:abc and the interface number is 13, the address to browse to would be http://fe80--1234-5678abcs13.ipv6-literal.net.
Appendix F. SNMP Status MIB Variables and Traps Note: For additional information, refer to “SNMP Messaging” on page 1-7. Table F-1. SNMP Status Events Event Trap ID Definition Status Change 1 Library status has changed. Door Open 2 Library door has been opened. Mail Slot Accessed 3 Library I/O Station has been accessed. Fault Posted 4 Library has posted a hard fault/error. Request Drive Clean 5 Drive has requested a clean. Drive Error 6 Drive has reported an error.
F-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide
Appendix G. Library Configuration Form Use this form when planning your library configuration. Keep this document in a secure location and update it when changes are made to the library configuration.
Drive types 4U Position 4: 4U Position 3: 2U/4U Position 2: 2U/4U Position 1: 4U Position 4: 4U Position 3: 2U/4U Position 2: 2U/4U Position 1: 4U Position 4: 4U Position 4: 4U Position 3: 2U/4U Position 2U/4U Position Position 3: 2U/4U Position 2U/4U Position 2: 1:4U 4U Position 4:4U Position 3:2U/4U Position 2:2U/4U Position 1: 2: 1: Fibre Channel Drive settings Logical Library: Position: Speed: Port type: Loop ID: Logical Library: Position: Speed: Port type: Loop ID: Logical Library: Position:
Appendix H. Accessibility Accessibility features help a user who has a physical disability, such as restricted mobility or limited vision, to use the HTML version of the customer documentation successfully. Features These are the major accessibility features for the HTML version of this document: v You can use screen-reader software and a digital speech synthesizer to hear what is displayed on the screen. The following screen readers have been tested: WebKing and Window-Eyes.
H-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide
Glossary This glossary defines the special terms, abbreviations, and acronyms that are used in this publication. If you do not find the term you are looking for, refer to the index or to the Dictionary of Computing, 1994. bits including parity check) that consists of control characters and graphic characters. Numbers assignment. The naming of a specific device to perform a function. 2:1 compression.
bus. A facility for transferring data between several devices located between two end points, only one device being able to transmit at a given moment. byte. A string consisting of a certain number of bits (usually 8) that are treated as a unit and represent a character. A fundamental data unit. C CU. Control unit. D danger (notice). A word to call attention to possible lethal harm to people. Contrast with attention and caution. data.
computer. (2) To transfer data from a computer to a connected device, such as a workstation or microcomputer. F DRAM. Dynamic random-access memory. fault symptom code (FSC). A hexadecimal code generated by the drive or the control unit microcode in response to a detected subsystem error. drive, magnetic tape. A mechanism for moving magnetic tape and controlling its movement. FC. Feature code. Drive Not Configured. This message occurs during the first boot after a factory settings restore is executed.
G g. Gram. initial microprogram load (IML). The action of loading a microprogram from an external storage to writable control storage. GBIC. Gigabit Interface Converter. initiator. The component that executes a command. The initiator can be the host system or the tape control unit. Gbi. gigabit INST. Installation. gigabit (Gbit). 1 000 000 000 bits. interface. A shared boundary.
liquid crystal display (LCD). A low-power display technology used in computers and other I/O devices. microinstruction. A basic or elementary machine instruction. loadable. Having the ability to be loaded. microprogram. A group of microinstructions that when executed performs a preplanned function. LTO cartridge memory (LTO-CM). Within each LTO Ultrium data cartridge, an embedded electronics and interface module that can store and retrieve a cartridge's historical usage and other information. LVD.
overrun. Loss of data because a receiving device is unable to accept data at the rate it is transmitted. overtightening. To tighten too much. Random access memory. A storage device into which data is entered and from which data is retrieved in a nonsequential manner. RAS. Reliability, availability, and serviceability. P parameter. A variable that is given a constant value for a specified application and that may denote the application. p bit. Parity bit. record.
serializer. A device that converts a space distribution of simultaneous states representing data into a corresponding time sequence of states. SS. Status store. servo, servos. An adjective for use in qualifying some part or aspect of a servomechanism. standard feature. The significant design elements of a product that are included as part of the fundamental product. servomechanism. A feedback control system in which at least one of the system signals represents mechanical motion. START.
volume. A certain portion of data, together with its data carrier, that can be handled conveniently as a unit. VPD. Vital product data. The information contained within the tape drive that requires nonvolatile storage used by functional areas of the drive, and information required for manufacturing, RAS, and engineering. W word. A character string that is convenient for some purpose to consider as an entity. World Wide Node Name (WWNN).
Index A Access PIN, Operator Control Panel 5-26 accessibility keyboard H-1 repeat rate of up and down buttons H-1 shortcut keys H-1 accessor 1-6 accessory package 4-2 active slots 5-20, 5-44 Active Slots 4-19 air quality 4-1 air vents, front panel 1-1 AME 5-47 Application Managed Encryption (AME) 4-22 ASC C-1 ASCQ C-1 auto clean 5-20, 5-44 Auto Clean 4-19 B Bar Code Labels 6-4 guidelines for using 6-5 bar code reader 1-6 bootcode firmware, current level 5-34 BOP 5-38 Border Gateway Protocol (BGP) 1-7 C ca
K N S Key Path 5-38 Key Path Diagnostics keyboard H-1 Navigation 5-7 Netmask 4-15 Network Address Translation (NAT) network configuration 5-24 Network Mask 4-24, 5-24, 5-50 network settings 5-24 Safety inspection procedure xiv SAS interface 3-9 screens displayed at power ON 2-2 SCSI interface 3-7 bus termination 3-9 description 1-9 multiple buses 3-8 physical characteristics 3-7 SCSI LVD 3-7, 3-9 SCSI Trade Association Web site 3-9 Sense data using C-1 sense data, library C-1 sequential mode, starting
U Ultra160 1-8 Ultra320 1-8 Ultrium Tape Drives 1-9 unpacking the library 4-2 Updating firmware using ITDT Tool 9-4 upgrade firmware 5-62 USB port 1-3 V verifying the shipment 4-2 View Drive Logs 5-59 W Web User Interface Configure Library: Email Notification 5-55 Configure Library: Save/Restore 5-56 configuring library 4-15 drive information 4-24 event notification 4-29 general library information 4-19 logging on 4-17 logs and traces 4-28 user access information 4-26 Web User Interface menus Configure Li
X-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide
