Reference Guide

Chapter 1: Installation overview.................................................................................................... 4
Chapter 2: Introduction.................................................................................................................5
Chapter 3: Order of reinstallation..................................................................................................6
Chapter 4: Updating or resetting the BIOS.................................................................................... 7
Flashing the BIOS................................................................................................................................................................ 7
Clearing CMOS settings.....................................................................................................................................................7
Trusted Platform Module (TPM) security..................................................................................................................... 7
Chapter 5: Reinstalling the operating system................................................................................ 8
Chapter 6: Reinstalling drivers and applications............................................................................ 9
Displaying drivers and applications on your computer................................................................................................9
Chapter 7: Reinstallation sequence for drivers and applications...................................................10
Intel chipset device software.......................................................................................................................................... 10
Downloading and installing the chipset driver.......................................................................................................10
Critical Microsoft Quick Fix Engineering (QFE) updates......................................................................................... 10
Intel Rapid Storage Technology (IRST)........................................................................................................................10
Downloading and installing the IRST driver............................................................................................................ 11
Graphics................................................................................................................................................................................ 11
Downloading and installing the Dell graphics driver............................................................................................. 11
Audio...................................................................................................................................................................................... 11
Downloading and installing the Dell audio driver................................................................................................... 11
Dell ControlVault3 Driver Firmware............................................................................................................................... 12
Downloading and installing the Dell ControlVault3 driver and firmware......................................................... 12
IR Camera Driver................................................................................................................................................................ 12
Downloading and installing the IR camera driver..................................................................................................12
Dell Power Manager Service........................................................................................................................................... 12
Downloading and installing the DPM....................................................................................................................... 13
Wireless Local Network (WLAN) drivers and applications...................................................................................... 13
Downloading and installing the Wi-Fi driver...........................................................................................................13
Dell Docking Station WD19/WD19DC .......................................................................................................................... 13
Dell Thunderbolt Dock WD19TB..................................................................................................................................... 14
Chapter 8: .NET Framework.........................................................................................................15
Chapter 9: Getting help and contacting Dell.................................................................................16
Contents
Contents 3