User's Manual

Solving Problems 175
8 Reconnect the computer and devices to their electrical outlets, and
turn them on.
Is the computer working properly?
Yes. The problem is resolved.
No. Go to step 9.
9 Perform the procedure in "System Memory Problems."
Is the computer working properly?
Yes. The problem is resolved.
No. Go to step 10.
10 Perform the procedure in "Expansion-Card Problems."
Is the computer working properly?
Yes. The problem is resolved.
No. Go to step 11.
11 Perform the procedure in "Keyboard Problems."
Is the computer working properly?
Yes. The problem is resolved.
No. Go to step 12.
12 Perform the procedure in "Reset Corrupted BIOS Settings."
Is the computer working properly?
Yes. The problem is resolved.
No. Contact Dell for technical assistance.
Reset Corrupted BIOS Settings
If the computer cannot boot and you have exhausted all other
troubleshooting options, perform the following steps.
CAUTION: Before you perform this procedure, see "Safety First—
For You and Your Computer."
NOTICE: Before disconnecting a device from the computer, wait 10 to 20
seconds after disconnecting the computer from its electrical outlet. Before
removing a component from the system board, verify that the standby power
light on the system board has turned off. To locate this light, see "System Board
Components" or the interior service label.