Dell Precision™ M2300 User's Guide Finding Information About Your Computer Transferring Information to a New Computer Using a Battery Using the Keyboard Using the Display Setting Up and Using Networks Using Multimedia Using Cards Securing Your Computer Troubleshooting System Setup Program Reinstalling Software Adding and Replacing Parts Dell™ QuickSet Traveling With Your Computer Specifications Getting Help Appendix Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you m
Back to Contents Page About Your Computer Dell Precision™ M2300 User's Guide Front View Left Side View Right Side View Back View Bottom View NOTE: The appearance of your computer may vary slightly from the model shown in this document.
Turns on when you turn on the computer and blinks when the computer is in a power management mode. Turns on when the computer reads or writes data. NOTICE: To avoid loss of data, never turn off the computer while the light is flashing. Turns on steadily or blinks to indicate battery charge status. Turns on when wireless devices are enabled. Turns on when Bluetooth® wireless technology is enabled. To enable or disable Bluetooth wireless technology, move the wireless switch to the "on" position.
NOTICE: To avoid losing data, shut down your computer instead of pressing the power button. fingerprint reader (optional) — Helps to keep your Dell™ computer secure. When you slide your finger over the reader, it uses your unique fingerprint to authenticate your user identity. For information on how to activate and use the security management software that controls the fingerprint reader, see Security Management Software.
wireless switch — When enabled through Dell QuickSet, this switch can scan for a wireless LAN (WLAN) in your vicinity. You can also use it to rapidly turn off or on any wireless devices such as WLAN cards and internal cards with Bluetooth wireless technology (see Dell Wi-Fi Catcher™ Network Locator).
Back View 1 network connector (RJ-45) 2 modem connector (RJ-11) 3 USB connectors (2) 4 serial connector 5 video connector 6 AC adapter connector 7 air vents CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.
The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage.
docking-device connector — Lets you attach your computer to a docking device. See the Dell documentation that came with your docking device for more information. memory module cover — Covers the compartment that contains the second memory module connector (DIMM B) (see Memory). air vents — The computer uses an internal fan to create airflow through the fan air vents, which prevents the computer from overheating. hard drive screws — Secure the hard drive in place.
Back to Contents Page Appendix Dell Precision™ M2300 User's Guide Cleaning Your Computer FCC Notice (U.S. Only) Macrovision Product Notice Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries.
3. Wipe the ball with a clean, lint-free cloth. 4. Blow carefully into the ball cage or use a can of compressed air to dislodge dust and lint. 5. If the rollers inside the ball cage are dirty, clean the rollers with a cotton swab moistened lightly with isopropyl alcohol. 6. Recenter the rollers in their channels if they are misaligned. Ensure that fluff from the swab is not left on the rollers. 7. Replace the ball and retainer ring, and turn the retainer ring clockwise until it clicks into place.
If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions. The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: l Product names: Dell Precision™ M2300 l Model number: PP18L l Company name: Dell Inc.
Back to Contents Page Using a Battery Dell Precision™ M2300 User's Guide Battery Performance Checking the Battery Charge Conserving Battery Power Power Management Modes Configuring Power Management Settings Charging the Battery Replacing the Battery Storing a Battery Battery Errors Battery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer.
Microsoft® Windows® Power Meter The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, double-click the battery meter icon ( If the computer is connected to an electrical outlet, a or ) on the taskbar. icon appears.
inactivity (a time-out). When the computer exits standby or sleep mode, it returns to the same operating state it was in before entering standby or sleep mode. NOTICE: If your computer loses AC and battery power while in standby or sleep mode, it may lose data. To enter standby mode in Windows XP, click the Start button, click Turn off computer, and then click Stand by. To enter sleep mode in Windows Vista, click the Windows Vista Start button, , and then click Sleep.
battery charge and temperature. If necessary, the AC adapter then charges the battery and maintains the battery charge. NOTE: With Dell™ ExpressCharge™, when the computer is turned off, the AC adapter charges a completely discharged battery to 80 percent in about 1 hour and to 100 percent in approximately 2 hours. Charge time is longer with the computer turned on. You can leave the battery in the computer for as long as you like. The battery's internal circuitry prevents the battery from overcharging.
Back to Contents Page Using Cards Dell Precision™ M2300 User's Guide Card Types Installing a PC Card or ExpressCard Removing a Card or Blank NOTE: Electrical and electronic devices are sensitive to electrostatic discharge (ESD). If a substantial ESD occurs, the device may reset and the device software may attempt to reinitialize a connection. If the software is not operational after an ESD occurrence, restart the modem software program.
PC Card 1. Hold the card with its orientation symbol pointing into the slot and the top side of the card facing up. The latch may need to be in the "in" position before you insert the card. 2. Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card. Check the card orientation and try again. The computer recognizes most PC Cards and automatically loads the appropriate device driver.
Back to Contents Page Using the Display Dell Precision™ M2300 User's Guide Adjusting Brightness Using the Ambient Light Sensor Switching the Video Image Setting Display Resolution and Refresh Rate Dual Independent Display Mode Swapping Primary and Secondary Displays Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the brightness to the lowest comfortable setting by pressing and the up- or down-arrow key on the keyboard.
computer display or the external device. Press to switch the video image between the display only, the external device only, or the display and the external device simultaneously. Setting Display Resolution and Refresh Rate To display a program at a specific resolution, both the graphics card and the display must support the program, and the necessary video drivers must be installed. Before you change any of the default display settings, make a note of the default settings for future reference.
If necessary, press to bring the screen image back to the computer display. Swapping Primary and Secondary Displays To swap your primary and secondary display designations (for example, to use your external monitor as your primary display after docking): 1. Click the Start button and click Control Panel. 2. Under Pick a category, click Appearance and Themes. 3. Under Pick a task..., click the area you want to change, or under or pick a Control Panel icon, click Display. 4.
Back to Contents Page Finding Information Dell Precision™ M2300 User's Guide NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer.
l l l l l l l l l l l Use the Service Tag to identify your computer when you use support.dell.com or contact support. Enter the Express Service Code to direct your call when contacting support. Solutions — Troubleshooting hints and tips, articles from technicians, Dell Support Website — support.dell.
2. 3. 4. l Information on network activity, the Power Management Wizard, hotkeys, and other items controlled by Dell QuickSet. Support. In Search Help, type a word or phrase that describes your problem, and then press or click the magnifying glass. Click the topic that describes your problem. Follow the instructions on the screen. Dell QuickSet Help To view Dell QuickSet Help, right-click the QuickSet icon in the Microsoft® Windows® taskbar.
Back to Contents Page Glossary Dell Precision™ M2300 User's Guide Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
CD-RW drive — A drive that can read CDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs only once. CD-RW/DVD drive — A drive, sometimes referred to as a combo drive, that can read CDs and DVDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs only once.
EMI — electromagnetic interference — Electrical interference caused by electromagnetic radiation. ENERGY STAR® — Environmental Protection Agency requirements that decrease the overall consumption of electricity. EPP — enhanced parallel port — A parallel connector design that provides bidirectional data transmission. ESD — electrostatic discharge — A rapid discharge of static electricity. ESD can damage integrated circuits found in computer and communications equipment.
off, or the operating system is not responding. IC — integrated circuit — A semiconductor wafer, or chip, on which thousands or millions of tiny electronic components are fabricated for use in computer, audio, and video equipment. IDE — integrated device electronics — An interface for mass storage devices in which the controller is integrated into the hard drive or CD drive. IEEE 1394 — Institute of Electrical and Electronics Engineers, Inc.
modem — A device that allows your computer to communicate with other computers over analog telephone lines. Three types of modems include: external, PC Card, and internal. You typically use your modem to connect to the Internet and exchange e-mail. module bay — See media bay. MP — megapixel — A measure of image resolution used for digital cameras. ms — millisecond — A measure of time that equals one thousandth of a second. Access times of storage devices are often measured in ms.
product enhancements or corrections that have not yet been documented. read-only — Data and/or files you can view but cannot edit or delete. A file can have read-only status if: ¡ ¡ It resides on a physically write-protected floppy disk, CD, or DVD. It is located on a network in a directory and the system administrator has assigned rights only to specific individuals.
system board — The main circuit board in your computer. Also known as the motherboard. system setup — A utility that serves as an interface between the computer hardware and the operating system. System setup allows you to configure userselectable options in the BIOS, such as date and time or system password. Unless you understand what effect the settings have on the computer, do not change the settings for this program.
write-protected — Files or media that cannot be changed. Use write-protection when you want to protect data from being changed or destroyed. To writeprotect a 3.5-inch floppy disk, slide its write-protect tab to the open position. WWAN — wireless wide area network. A wireless high-speed data network using cellular technology and covering a much larger geographic area than WLAN.
Back to Contents Page Getting Help Dell Precision™ M2300 User's Guide Obtaining Assistance Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Contacting Dell Obtaining Assistance If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem: 1. See Troubleshooting for information and procedures that pertain to the problem your computer is experiencing. 2.
l Dell Support websites support.dell.com support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) l Dell Support e-mail addresses mobile_support@us.dell.com support@us.dell.com la-techsupport@dell.com (Latin America and Caribbean countries only) apsupport@dell.com (Asian/Pacific countries only) l Dell Marketing and Sales e-mail addresses apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only) l Anonymous file transfer protocol (FTP) ftp.dell.
5. Pack the equipment to be returned in the original (or equivalent) packing materials. You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted. Returns that are missing any of the preceding requirements will be refused at Dell's receiving dock and returned to you. Before You Call NOTE: Have your Express Service Code ready when you call.
Back to Contents Page Using the Keyboard Dell Precision™ M2300 User's Guide Numeric Keypad Key Combinations Touch Pad Changing the Track Stick Cap Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, hold down and press the desired key. l To enable the keypad, press .
Activates a power management mode. You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window (see Accessing Power Options Properties). Puts the computer into hibernate mode. Dell QuickSet is required (see Dell™ QuickSet). Microsoft® Windows® Logo Key Functions Windows logo key and Minimizes all open windows. Windows logo key and Restores all minimized windows.
Changing the Track Stick Cap You can replace your track stick cap if it wears down from prolonged use or if you prefer a different color. You can purchase additional caps by visiting the Dell website at dell.com. 1. Pull the cap off the track stick. 2. Align the new cap over the square track stick post and gently press the cap down onto the post. NOTICE: The track stick can damage the display if it is not properly seated on the post. 3. Test the track stick to ensure that the cap is seated properly.
Back to Contents Page Using Multimedia Dell Precision™ M2300 User's Guide Playing Media Copying Media Adjusting the Volume Adjusting the Picture Playing Media NOTICE: Do not press down on the media tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing media. 1. Press the eject button on the front of the drive. 2. Pull out the tray. 3.
A DVD player includes the following basic buttons: Stop. Restart the current chapter. Play. Fast forward. Pause. Fast reverse. Advance a single frame while in pause mode. Go to the next title or chapter. Continuously play the current title or chapter. Go to the previous title or chapter. Eject. For more information on playing media, click Help on the CD or DVD player (if available). Copying Media NOTE: Ensure that you observe all copyright laws when creating media.
the disc is finalized or closed during the final stage of the disc creation process. Use blank DVD+/-RWs if you plan to erase, rewrite, or update information on the disc later.
When the meter is enabled, adjust the volume with the volume control buttons. For more information about QuickSet, right-click the icon in the taskbar and click Help. Adjusting the Picture If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties. Microsoft® Windows® XP Operating System 1. Click Start® Control Panel® Appearance and Themes. 2. Under Pick a task..., click Change the screen resolution.
Back to Contents Page Setting Up and Using Networks Dell Precision™ M2300 User's Guide Connecting a Network or Broadband Modem Cable Setting Up a Network in the Microsoft® Windows® XP Operating System Setting Up a Network in the Microsoft Windows Vista® Operating System Wireless Local Area Network Mobile Broadband (or Wireless Wide Area Network) Dell Wi-Fi Catcher™ Network Locator Microsoft® Windows® Firewall Setting up a computer network provides connectivity between your computer and the Internet, anothe
Wireless Local Area Network A wireless local area network (WLAN) is a series of interconnected computers that communicate with each other over the air waves rather than through a network cable connected to each computer. In a WLAN, a radio communications device called an access point or wireless router connects network computers and provides Internet, or network, access.
6. Disconnect the network cable from the computer and the modem. 7. Disconnect the AC adapter cable from your wireless router to ensure that there is no power connected to the router. NOTE: Wait for a minimum of 5 minutes after disconnecting your broadband modem before you continue with the network setup. 8. Insert a network cable into the network (RJ-45) connector on the unpowered broadband modem. 9.
For specific information about the wireless configuration utility installed on your computer, see your wireless network documentation in the Windows Help and Support Center (click Start® Help and Support). Completing the Connection to the WLAN When you turn on your computer and a network (for which your computer is not configured) is detected in the area, a pop-up appears near the network icon in the notification area (in the lower-right corner of the Windows desktop).
2. Under Tools, click My Computer Information® Find information about the hardware installed on this computer. On the My Computer Information - Hardware screen, you can view the type of Mobile Broadband card installed in your computer as well as other hardware components. NOTE: The Mobile Broadband card is listed under Modems. Connecting to a Mobile Broadband Network NOTE: These instructions only apply to Mini-Cards. They do not apply to internal cards with wireless technology.
BIOS (system setup program) to control WiFi network connections. NOTE: The Dell Wi-Fi Catcher Network Locator light appears only when the computer is turned off and wireless networking is activated in the system setup program. While working in Microsoft Windows operating systems, the light is designed not to appear.
Back to Contents Page Adding and Replacing Parts Dell Precision™ M2300 User's Guide Before You Begin Wireless Local Area Network (WLAN) Card Hinge Cover Mobile Broadband Card Keyboard Subscriber Identity Module (SIM) Card Internal Card With Bluetooth® Wireless Technology Hard Drive Coin-Cell Battery Media Bay Memory FCM (Flash Cache Module) Before You Begin This chapter provides procedures for removing and installing the components in your computer.
2. Turn off your computer (see Turning Off Your Computer). 3. If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall connector. 4. Disconnect any telephone or network cables from the computer. 5. Close the display and turn the computer upside down on a flat work surface.
CAUTION: Before performing the following procedures, follow the safety instructions in your Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as the back panel) on the computer. 1. Follow the instructions in Before You Begin. 2. Remove the hinge cover (see Hinge Cover).
1 card cable 2 card 3 metal tab NOTICE: Be careful when removing the card to avoid damaging the card, card cable, or surrounding components. 3. Carefully remove the card cable from its routing guide. 4. While grasping the card cable with one hand, use a plastic scribe to gently pry the card out from underneath the metal tab with the other hand. 5. Lift the card from the compartment, ensuring that you do not pull on the card cable with excessive force. 6.
1 battery connector 2 coin-cell battery 3 mylar 4. Remove the battery connector from the connector on the system board. 5. Being careful not to break the plastic, slightly raise the corner of the mylar above the battery. 6. While holding the mylar, grasp the battery and pull out of the battery compartment. Memory You can increase your computer memory by installing memory modules on the system board. See Specifications for information on the memory supported by your computer.
4. 1 If you are replacing a memory module, ground yourself and remove the existing module: a. Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. b. Remove the module from the connector. securing clips (2 per connector) 5. 2 memory module Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure.
3. 1 If you are replacing a memory module, ground yourself and remove the existing module: a. Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. b. Remove the module from the connector. securing clips (2 per connector) 2 memory module NOTICE: Insert memory modules at a 45-degree angle to avoid damaging the connector. 4.
3. Remove the keyboard (see Keyboard). 1 WLAN card 2 antenna cables (2) NOTICE: To prevent damage to the connector, do not use tools to spread the securing clips. 4. If a WLAN card is not already installed, go to step 5. If you are replacing a WLAN card, remove the existing card: a. Disconnect the WLAN card from any attached cables. b. Use your fingertips to carefully spread apart the metal securing tabs until the card pops up slightly. c. Slide and lift the WLAN card out of its connector.
1 WLAN card 2 antenna cable connectors NOTICE: To avoid damaging the WLAN card, never place cables on top of or under the card. NOTE: Your WLAN card may have two or three connectors, depending on the type of card you ordered. NOTE: For more specific information about which cable to connect to which connector, see the documentation that came with your WLAN card. c. Connect the antenna cables to the WLAN card, ensuring that you route the cables correctly.
4. If a Mobile Broadband card is not already installed, go to step 5. If you are replacing a Mobile Broadband card, remove the existing card: a. Disconnect the Mobile Broadband card from any attached cables. 1 Mobile Broadband card 2 metal securing tabs (2) b. Use your fingertips to carefully spread apart the metal securing tabs until the card pops up slightly. c. Slide and lift the Mobile Broadband card out of its connector. NOTICE: The connectors are keyed to ensure correct insertion.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Only GSM (HSDPA) type cards need a SIM. EVDO cards do not use a SIM. 1. 1 Remove the battery (see Replacing the Battery). SIM card 2 metal brackets (2) NOTICE: Do not touch the SIM card connectors to protect the card from electrostatic discharge (ESD). To prevent ESD, hold the card in your hand before you insert or remove the card. 2.
3. Slide the hard drive out of the computer. 4. Remove the new drive from its packaging. Save the original packaging for storing or shipping the hard drive. NOTICE: Use firm and even pressure to slide the drive into place. If you use excessive force, you may damage the connector. 5. Slide the hard drive into the bay until it is fully seated. 6. Replace and tighten the screws. 7. Use the Operating System media to install the operating system for your computer (see Using the Operating System Media).
1. Follow the procedures in Before You Begin. 2. Remove the hinge cover (see Hinge Cover). 3. Remove the keyboard (see Keyboard). 4. Ground yourself by touching one of the metal connectors on the back of the computer. NOTE: If you leave the area, ground yourself again when you return to the computer. 5. Move the antenna cables away from the FCM card, ensuring that the protective sleeves do not slide off the cables. 6.
Back to Contents Page Dell™ QuickSet Dell Precision™ M2300 User's Guide NOTE: This feature may not be available on your computer. Dell™ QuickSet provides you with easy access to configure or view the following types of settings: l Network connectivity l Power management l Display l System information Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, double-clicking, or right-clicking the QuickSet icon in the Microsoft® Windows® taskbar.
Back to Contents Page Securing Your Computer Dell Precision™ M2300 User's Guide Security Cable Lock Smart Card Passwords Trusted Platform Module (TPM) Security Management Software Computer Tracking Software If Your Computer Is Lost or Stolen Security Cable Lock NOTE: Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer.
1 gold 2 smart card contact pad (top) 2. Slide the smart card into the smart card slot until the card is completely seated in its connector. The smart card will protrude approximately 1/2 inch from the slot. The smart card slot is located below the PC Card slot. If you encounter too much resistance, do not force the card. Check the card orientation and try again. Passwords Passwords prevent unauthorized access to your computer.
l l Hard drive l administrators or service technicians access to computers for repair or reconfiguration Allows you to restrict access to system setup in the same way a primary password restricts access to the computer Can be used instead of the primary password Helps protect the data on your hard drive from unauthorized access NOTE: Some hard drives do not support hard drive passwords. NOTE: Passwords provide a high level of security for data in your computer or hard drive.
After assigning a hard drive password, you must enter it each time you turn on the computer and each time you restore the computer to normal operation from standby/sleep mode. If the hard drive password is enabled, you must enter it each time you turn on the computer: A message appears asking for the hard drive password. To continue, enter your password (with no more than eight characters) and press .
Activating the Security Management Software NOTE: You must first enable the TPM in order for the security management software to have full functionality. 1. Enable the TPM feature (see Enabling the TPM Feature). 2. Load the security management software: a. Turn on (or restart) your computer. b. When the DELL™ logo appears, press immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. c.
Back to Contents Page System Setup Program Dell Precision™ M2300 User's Guide Overview Viewing the System Setup Screens System Setup Screens Commonly Used Options Overview NOTE: Your operating system may automatically configure most of the options available in the system setup program, thus overriding options that you set through the system setup program. (An exception is the External Hot Key option, which you can disable or enable only through the system setup program.
The Boot Order page displays a general list of the bootable devices that may be installed in your computer, including but not limited to the following: l Diskette Drive l Modular bay HDD l Internal HDD l Optical Drive During the boot routine, the computer starts at the top of the list and scans each enabled device for the operating system start-up files. When the computer finds the files, it stops searching and starts the operating system.
Back to Contents Page Reinstalling Software Dell Precision™ M2300 User's Guide Drivers Using the Hardware Troubleshooter Tool Restoring Your Operating System Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes.
Installing Drivers in the Correct Order Microsoft Windows XP (with service pack 2 and later) does not require a system driver installation order. However, the following order preference works best. NOTE: The list below is a general overview of Dell desktop and portable systems. Actual system configurations may vary. l Desktop System Software (DSS) or Notebook System Software (NSS) - A compilation of critical Microsoft updates.
4. At the welcome screen, click Next and wait for the media to complete the hardware scan. 5. To detect other drivers and utilities, under Search Criteria, select the appropriate categories from the System Model, Operating System, and Topic drop-down menus. A link or links appear(s) for the specific drivers and utilities used by your computer. 6. Click the link of a specific driver or utility to display information about the driver or utility that you want to install. 7.
If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. Microsoft Windows XP 1. Click Start® Help and Support. 2. Type hardware troubleshooter in the search field and press to start the search. 3. In the Fix a Problem section, click Hardware Troubleshooter. 4.
NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 3. Click Next and follow the remaining prompts on the screen. In the event that System Restore did not resolve the issue, you may undo the last system restore. Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs.
NOTICE: The Operating System media provides options for reinstalling Windows XP or Windows Vista. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows XP or Windows Vista unless a Dell technical support representative instructs you to do so. 1. Save and close any open files and exit any open programs. 2. Insert the Operating System media. 3. Click Exit if the Install Windows message appears. 4. Restart the computer.
Back to Contents Page Specifications Dell Precision™ M2300 User's Guide NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start® Help and Support and select the option to view information about your computer.
Ports and Connectors Serial 9-pin connector; 16550C-compatible, 16-byte buffer connector Audio microphone connector, stereo headphone/speakers connector Mini-Card two Type IIIA Mini-Card slots Modem RJ-11 port Network adapter RJ-45 port USB four 4-pin USB 2.
Pixel pitch 0.2109 Power Consumption (panel with backlight) (typical) 7.5 W (max) with no inverter losses Keyboard Number of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan) Layout QWERTY/AZERTY/Kanji Touch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Width 73.0-mm (2.9-inch) sensor-active area Height 42.9-mm (1.7-inch) rectangle Track Stick X/Y position resolution (graphics table mode) 250 count/sec @ 100 gf Size protrudes 0.
Dimensions: Height 32 mm (1.27 inches) Width 337 mm (13.31 inches) Depth 238 mm (9.3 inches) Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Fingerprint Reader (optional) Type UPEK TCS3 TouchStrip™ strip sensor with CMOS active capacitive pixel-sensing technology Physical Height 32.3 mm (1.27 inches) Width 337 mm (13.3 inches) Depth 238 mm (9.3 inches) Weight (with 6-cell battery and CD drive) 2.
Back to Contents Page Dell Precision™ M2300 User's Guide Model PP18L NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Back to Contents Page Transferring Information to a New Computer Dell Precision™ M2300 User's Guide Microsoft® Windows® XP Microsoft Windows Vista® You can use your operating system wizards to help you transfer files and other data from one computer another. For instructions, see the following section that corresponds to the operating system your computer is running.
8. Click Finish. To transfer data to the new computer: 1. On the Now go to your old computer screen on the new computer, click Next. 2. On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next. The wizard reads the collected files and settings and applies them to your new computer. When all of the settings and files have been applied, the Finished screen appears. 3. Click Finished and restart the new computer.
NOTE: For more information about this procedure, search support.dell.com for document #PA1089586 (How Do I Transfer Files From My Old Computer to ® ® My New Dell Computer Using the Microsoft Windows XP Operating System?). NOTE: Access to the Dell™ Knowledge Base document may not be available in some countries. Microsoft Windows Vista® Easy Transfer Cable for Windows Vista 1. Insert the Easy Transfer Cable for Windows Vista Application Software media into the computer you are transferring data from. 2.
Back to Contents Page Traveling With Your Computer Dell Precision™ M2300 User's Guide Identifying Your Computer Packing the Computer Travel Tips Identifying Your Computer l l Attach a name tag or business card to the computer. Write down your Service Tag and store it in a safe place away from the computer or carrying case. Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. l Create a file on the Microsoft® Windows® desktop called if_found.
l Prior to entering the airplane, verify that using a computer is permitted. Some airlines forbid the use of electronic devices during flight. All airlines forbid the use of electronic devices during takeoff and landing.
Back to Contents Page Troubleshooting Dell Precision™ M2300 User's Guide Dell™ Technical Update Service Memory Problems Dell Diagnostics Network Problems Dell Support Utility PC Card Problems Drive Problems Power Problems E-Mail, Modem, and Internet Problems Printer Problems Error Messages Scanner Problems IEEE 1394 Device Problems Sound and Speaker Problems Keyboard Problems Touch Pad or Mouse Problems Lockups and Software Problems Video and Display Problems NOTE: For troubleshooting spe
l Press and hold the key while powering the computer on. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, display, memory, hard drive, etc. l l l During the assessment, answer any questions that appear. If a failure is detected, the computer stops and beeps.
Tab Function Results Displays the results of the test and any error conditions encountered. Errors Displays error conditions encountered, error codes, and the problem description. Help Describes the test and may indicate requirements for running the test. Configuration Displays your hardware configuration for the selected device.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Ensure that Microsoft® Windows® recognizes the drive — Click the Start button and click My Computer. If the floppy, CD, or DVD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
Hard drive problems Allow the computer to cool before turning it on — A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on. Run Check Disk — 1. Click the Start button and click My Computer. 2. Right-click Local Disk C:. 3. Click Properties. 4. Click the Tools tab. 5. Under Error-checking, click Check Now. 6. Click Scan for and attempt recovery of bad sectors. 7. Click Start.
2. Click Printers and Other Hardware. 3. Click Phone and Modem Options. 4. Click the Modems tab. 5. Click the COM port for your modem. 6. Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows. If all commands receive responses, the modem is operating properly. Ensure that you are connected to the Internet — Ensure that you have subscribed to an Internet provider. With the Outlook Express e-mail program open, click File.
Drive not ready — The operation requires a hard drive in the bay before it can continue. Install a hard drive in the hard drive bay (see Drive Problems). Error reading PCMCIA card — The computer cannot identify the PC Card. Reinsert the card or try another PC Card (see Installing a PC Card or ExpressCard). Extended memory size has changed — The amount of memory recorded in NVRAM does not match the memory installed in the computer. Restart the computer.
Keyboard clock line failure — For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics (see Dell Diagnostics). Keyboard controller failure — For external keyboards, check the cable connection. Restart the computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard Controller test in the Dell Diagnostics (see Dell Diagnostics). Keyboard data line failure — For external keyboards, check the cable connection.
Operating system not found — Reinstall the hard drive (see Drive Problems). If the problem persists, contact Dell (see Obtaining Assistance). Optional ROM bad checksum — The optional ROM apparently failed. Contact Dell (see Obtaining Assistance). A required .DLL file was not found — The program that you are trying to open is missing an essential file. Remove and then reinstall the program. 1. Click the Start button and click Control Panel. 2. Click Add or Remove Programs. 3.
x:\ is not accessible. The device is not ready — Insert a disk into the drive and try again. Warning: Battery is critically low — The battery is running out of charge. Replace the battery, or connect the computer to an electrical outlet. Otherwise, activate hibernate mode or shut down the computer. IEEE 1394 Device Problems Fill out the Diagnostics Checklist (see Diagnostics Checklist) as you complete these checks.
If you cannot verify these steps, you may have a defective external keyboard. To verify that the problem is with the external keyboard, check the integrated keyboard — 1. Shut down the computer. 2. Disconnect the external keyboard. 3. Turn on the computer. 4. From the Windows desktop, click the Start button, point to Programs, point to Accessories, and click Notepad. 5. Type some characters on the internal keyboard and verify that they appear on the display.
3. Click the program that is no longer responding. 4. Click End Task. Check the software documentation — If necessary, uninstall and then reinstall the program. A program is designed for an earlier Microsoft® Windows® operating system Run the Program Compatibility Wizard — The Program Compatibility Wizard configures a program so it runs in an environment similar to non-Windows operating system environments. 1. Click Start® All Programs® Accessories® Program Compatibility Wizard® Next. 2.
If you receive an insufficient memory message — l Save and close any open files and exit any open programs you are not using to see if that resolves the problem. l See the software documentation for minimum memory requirements. If necessary, install additional memory (see Memory Problems). l Reseat the memory modules to ensure that your computer is successfully communicating with the memory (see Memory Problems). l Run the Dell Diagnostics (see Dell Diagnostics).
Contact your Mobile Broadband service carrier to verify coverage plan and supported services. Check the status in the Dell Mobile Broadband Card Utility — Click the l icon on the Windows desktop to launch the utility. Check the status in the main window: No card detected – Restart the computer and launch the utility again. l Radio Off – Ensure the Mobile Broadband card is enabled by viewing the status in the Dell Mobile Broadband Card Utility.
1. Reinstall the battery. 2. Use the AC adapter to connect the computer to an electrical outlet. 3. Turn on the computer. NOTE: Battery operating time (the time the battery can hold a charge) decreases over time. Depending on how often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer.
connected to the computer. AC Power Loss While the Computer Is Docked If a computer loses AC power while docked to the Dell D/Dock or Dell D/Port, the computer immediately goes into low-performance mode. Printer Problems Fill out the Diagnostics Checklist (see Diagnostics Checklist) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
l See the scanner documentation for cable connection information. l Ensure that the scanner cables are securely connected to the scanner and the computer. Verify that the scanner is recognized by Microsoft Windows — 1. 2. Click Start® Control Panel® Printers and Other Hardware. Click Scanners and Cameras. If your scanner is listed, Windows recognizes the scanner. Reinstall the scanner driver — See the scanner documentation for instructions.
Eliminate possible interference — Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference. Reinstall the audio driver — See Reinstalling Drivers and Utilities. Run the Dell Diagnostics — See Dell Diagnostics. NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off.
Test the mouse controller — To test the mouse controller (which affects pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the Dell Diagnostics (see Dell Diagnostics). Reinstall the touch pad driver — See Reinstalling Drivers and Utilities. Video and Display Problems Fill out the Diagnostics Checklist (see Diagnostics Checklist) as you complete these checks.
Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances. Rotate the computer to face a different direction — Eliminate sunlight glare, which can cause poor picture quality. Adjust the Windows display settings — 1. Click the Start button and then click Control Panel. 2. Click Appearance and Themes. 3. Click the area you want to change or click the Display icon. 4. Try different settings for Color quality and Screen resolution.
