Setup Guide

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Dell™ Precision™ Mobile

ﻞﻴﻟﺪﻟﺍ ﻭ ﺩﺍﺪﻋﻹﺍ Workstation M2400

ﻊﻳﺮﺴﻟﺍ ﻲﻌﺟﺮﻤﻟﺍ

ﻑﺎﺸﻜﺘﺳﺍ ﺕﺎﻣﻮﻠﻌﻣﻭ ﺞﻣﺍﺮﺒﻟﺍﻭ ﻊﻳﺮﺴﻟﺍ ﺩﺍﺪﻋﻹﺍﻭ ﺕﺎﻔﺻﺍﻮﻤﻟﺍﻭ ﺕﺍﺰﻴﻤﻟﺍ ﻰﻠﻋ ﺔﻣﺎﻋ ﺓﺮﻈﻧ ﻞﻴﻟﺪﻟﺍ ﺍﺬﻫ ﻡﺪﻘﻳ

ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ ﻝﻮﺣ ﺕﺎﻣﻮﻠﻌﻤﻟﺍ ﻦﻣ ﺪﻳﺰﻣ ﻰﻠﻋ ﻝﻮﺼﺤﻠﻟ .ﻚﺑ ﺹﺎﺨﻟﺍ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺯﺎﻬﺟ ﻲﻓ ﺎﻬﺣﻼﺻﺇﻭ ءﺎﻄﺧﻷﺍ

ﻊﻗﻮﻣ ﻰﻠﻋ

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Dell

ﺔﻴﻨﻘﺗ ﻞﻴﻟﺩ)

Dell™ Technology Guide ﻞﻴﻟﺩ ﻊﺟﺍﺭ ،ﻚﻳﺪﻟ ﺕﺎﻴﻨﻘﺘﻟﺍﻭ ﺓﺰﻬﺟﻷﺍﻭ

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PP27L ﺯﺍﺮﻄﻟﺍ

Summary of content (70 pages)

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‫‪Dell™ Precision™ Mobile‬‬ ‫‪ Workstation M2400‬ﺍﻹﻋﺪﺍﺩ ﻭ ﺍﻟﺪﻟﻴﻞ‬ ‫ﺍﻟﻤﺮﺟﻌﻲ ﺍﻟﺴﺮﻳﻊ‬ ‫ﻳﻘﺪﻡ ﻫﺬﺍ ﺍﻟﺪﻟﻴﻞ ﻧﻈﺮﺓ ﻋﺎﻣﺔ ﻋﻠﻰ ﺍﻟﻤﻴﺰﺍﺕ ﻭﺍﻟﻤﻮﺍﺻﻔﺎﺕ ﻭﺍﻹﻋﺪﺍﺩ ﺍﻟﺴﺮﻳﻊ ﻭﺍﻟﺒﺮﺍﻣﺞ ﻭﻣﻌﻠﻮﻣﺎﺕ ﺍﺳﺘﻜﺸﺎﻑ‬ ‫ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ ﻓﻲ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪ .‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﻣﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﻭﺍﻷﺟﻬﺰﺓ ﻭﺍﻟﺘﻘﻨﻴﺎﺕ ﻟﺪﻳﻚ‪ ،‬ﺭﺍﺟﻊ ﺩﻟﻴﻞ ‪) Dell™ Technology Guide‬ﺩﻟﻴﻞ ﺗﻘﻨﻴﺔ ‪ ( Dell‬ﻋﻠﻰ ﻣﻮﻗﻊ‬ ‫‪.support.dell.com‬‬ ‫ﺍﻟﻄﺮﺍﺯ ‪PP27L‬‬ ‫‪www.dell.com | support.dell.
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‫ﺍﻟﻤﻼﺣﻈﺎﺕ ﻭﺍﻹﺷﻌﺎﺭﺍﺕ ﻭﺍﻟﺘﻨﺒﻴﻬﺎﺕ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺗﺸﻴﺮ ﺍﻟﻤﻼﺣﻈﺔ ﺇﻟﻰ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﻬﺎﻣﺔ ﺍﻟﺘﻲ ﺗﺴﺎﻋﺪﻙ ﻓﻲ ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ ﺃﻗﺼﻰ ﺍﺳﺘﻔﺎﺩﺓ ﻣﻦ ﺟﻬﺎﺯ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ‪.‬‬ ‫ﺇﺷﻌﺎﺭ‪ :‬ﻳﺸﻴﺮ ﺍﻹﺷﻌﺎﺭ ﺇﻟﻰ ﺍﺣﺘﻤﺎﻝ ﺣﺪﻭﺙ ﺗﻠﻒ ﻓﻲ ﺍﻷﺟﻬﺰﺓ ﺃﻭ ﻓﻘﺪ ﺑﻴﺎﻧﺎﺕ‪ ،‬ﻭﻳﻌﻠﻤﻚ ﺑﻜﻴﻔﻴﺔ ﺗﻔﺎﺩﻱ ﺍﻟﻤﺸﻜﻠﺔ‪.‬‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻳﺸﻴﺮ ﺍﻟﺘﻨﺒﻴﻪ ﺇﻟﻰ ﺍﺣﺘﻤﺎﻝ ﺣﺪﻭﺙ ﺿﺮﺭ ﺑﺎﻟﻤﻤﺘﻠﻜﺎﺕ ﺃﻭ ﺇﺻﺎﺑﺔ ﺷﺨﺼﻴﺔ ﺃﻭ ﻭﻓﺎﺓ‪.‬‬ ‫ﺇﺫﺍ ﻗﻤﺖ ﺑﺸﺮﺍء ﻛﻤﺒﻴﻮﺗﺮ ‪ n Series‬ﻣﻦ ™‪ ،Dell‬ﻻ ﺗﻨﻄﺒﻖ ﺃﻱ ﻣﺮﺍﺟﻊ ﻓﻲ ﻫﺬﻩ ﺍﻟﻮﺛﺎﺋﻖ ﺗﺸﻴﺮ ﺇﻟﻰ ﺃﻧﻈﻤﺔ‬ ‫ﺍﻟﺘﺸﻐﻴﻞ ®‪.
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‫ﺍﻟﻤﺤﺘﻮﻳﺎﺕ‬ ‫‪ ١‬ﺣﻮﻝ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ‪٧ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺍﻟﻤﻨﻈﺮ ﺍﻷﻣﺎﻣﻲ ‪٧ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺍﻟﻤﻨﻈﺮ ﺍﻟﺨﻠﻔﻲ ‪٩ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺍﻟﻤﻨﻈﺮ ﺍﻟﺴﻔﻠﻲ ‪١٠ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺇﺯﺍﻟﺔ ﺍﻟﺒﻄﺎﺭﻳﺔ ‪١٠ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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‫‪ ٤‬ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ ‪٣١ . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺃﺩﻭﺍﺕ‪٣١ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﻣﺼﺎﺑﻴﺢ ﺍﻟﻄﺎﻗﺔ‪٣١ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺃﻛﻮﺍﺩ ﺻﻮﺕ ﺍﻟﺘﻨﺒﻴﻪ‪٣١ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺭﺳﺎﻝ ﺍﻟﺨﻄﺄ ‪٣٣ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺭﺳﺎﺋﻞ ﺍﻟﻨﻈﺎﻡ ‪٣٨ . . . . .
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‫‪ 7‬ﺍﻟﺒﺤﺚ ﻋﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ‪٥٧ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫‪ ٧‬ﺍﻟﻮﺻﻮﻝ ﺇﻟﻰ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ‪٥٩ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻤﺴﺎﻋﺪﺓ‪٥٩ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺍﻟﺪﻋﻢ ﺍﻟﻔﻨﻲ ﻭﺧﺪﻣﺔ ﺍﻟﻌﻤﻼء ‪٦٠ . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫™‪٦٠ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DellConnect‬‬ ‫ﺍﻟﺨﺪﻣﺎﺕ ﻋﺒﺮ ﺍﻹﻧﺘﺮﻧﺖ ‪٦٠ . . . . . . .
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‫‪٦‬‬ ‫ﺍﻟﻤﺤﺘﻮﻳﺎﺕ‬
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‫‪١‬‬ ‫ﺣﻮﻝ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﺍﻟﻤﻨﻈﺮ ﺍﻷﻣﺎﻣﻲ‬ ‫‪٣‬‬ ‫‪٢‬‬ ‫‪١‬‬ ‫‪٤‬‬ ‫‪٥‬‬ ‫‪٢٧‬‬ ‫‪٢٦‬‬ ‫‪٢٥‬‬ ‫‪٦‬‬ ‫‪٢٤‬‬ ‫‪٢٣‬‬ ‫‪٧‬‬ ‫‪٨‬‬ ‫‪٩‬‬ ‫‪٢٢‬‬ ‫‪١٠‬‬ ‫‪١١‬‬ ‫‪٢١‬‬ ‫‪١٢‬‬ ‫‪٢٠‬‬ ‫‪١٣‬‬ ‫‪١٤‬‬ ‫‪١٩‬‬ ‫‪١٥‬‬ ‫‪١٦‬‬ ‫‪١٨‬‬ ‫‪١٧‬‬ ‫‪١‬‬ ‫ﺍﻟﻤﻴﻜﺮﻭﻓﻮﻥ )ﺍﺧﺘﻴﺎﺭﻱ(‬ ‫‪٢‬‬ ‫ﻣﺼﺒﺎﺡ ﺍﻟﻜﺎﻣﻴﺮﺍ )ﺍﺧﺘﻴﺎﺭﻱ(‬ ‫‪٣‬‬ ‫ﺍﻟﻜﺎﻣﻴﺮﺍ )ﺍﺧﺘﻴﺎﺭﻳﺔ(‬ ‫‪٤‬‬ ‫ﻗﻔﻞ ﺍﻟﺸﺎﺷﺔ‬ ‫ﺣﻮﻝ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫‪٧‬‬
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‫‪٨‬‬ ‫‪٥‬‬ ‫ﺍﻟﺸﺎﺷﺔ‬ ‫‪٦‬‬ ‫ﻣﺼﺎﺑﻴﺢ ﺣﺎﻟﺔ ﻟﻮﺣﺔ ﺍﻟﻤﻔﺎﺗﻴﺢ‬ ‫‪٧‬‬ ‫ﺃﺯﺭﺍﺭ ﺍﻟﺘﺤﻜﻢ ﻓﻲ ﻣﺴﺘﻮﻯ ﺍﻟﺼﻮﺕ‬ ‫‪٨‬‬ ‫ﺯﺭ ﺍﻟﻄﺎﻗﺔ‬ ‫‪٩‬‬ ‫ﻣﻮﺻﻼﺕ ‪(٢) USB‬‬ ‫‪١٠‬‬ ‫ﻣﺤﺪﺩ ﻣﻮﻗﻊ ﺍﻟﺸﺒﻜﺎﺕ ﺍﻟﻼﺳﻠﻜﻴﺔ‬ ‫™‪Wi-Fi Catcher‬‬ ‫‪١١‬‬ ‫ﺍﻟﻤﻔﺘﺎﺡ ﺍﻟﻼﺳﻠﻜﻲ‬ ‫‪١٢‬‬ ‫ﻣﻮﺻﻼﺕ ﺍﻟﺼﻮﺕ )‪(٢‬‬ ‫‪١٣‬‬ ‫ﺍﻟﺴﻤﺎﻋﺔ ﺍﻟﻴﻤﻨﻰ‬ ‫‪١٤‬‬ ‫ﻋﻠﺒﺔ ﺍﻟﻮﺳﺎﺋﻂ )ﻣﻊ ﻣﺤﺮﻙ ﺍﻷﻗﺮﺍﺹ‬ ‫ﺍﻟﻀﻮﺋﻴﺔ(‬ ‫‪١٥‬‬ ‫ﻗﺎﺭﺉ ﺍﻟﺒﺼﻤﺎﺕ )ﺍﺧﺘﻴﺎﺭﻱ(‬ ‫‪١٦‬‬ ‫ﻓﺘﺤﺔ ‪ExpressCard‬‬ ‫‪١٧‬‬ ‫ﻣﻮﺻﻞ ‪IEEE 1394a‬‬ ‫‪١٨‬‬ ‫ﻗﺎﺭﺉ ﺍﻟﺒﻄﺎﻗﺔ ﺍﻟﺬﻛﻴﺔ ﺍﻟﺬﻱ ﻻ ﻳﺤﺘﻮﻯ‬ ‫ﻋﻠﻰ ﺃﻃﺮﺍﻑ ﺗﻼﻣﺲ‬ ‫‪١٩‬‬ ‫ﻗﺎﺭﺉ ﺑﻄﺎﻗﺔ ﺍﻟﺬﺍ
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‫ﺍﻟﻤﻨﻈﺮ ﺍﻟﺨﻠﻔﻲ‬ ‫‪١‬‬ ‫‪٢‬‬ ‫‪١٠‬‬ ‫‪٩‬‬ ‫‪٨‬‬ ‫‪٧‬‬ ‫‪٦‬‬ ‫‪٤‬‬ ‫‪٥‬‬ ‫‪٣‬‬ ‫‪١‬‬ ‫ﻣﻮﺻﻞ ﺍﻟﻤﻮﺩﻡ ‪) RJ-11‬ﺍﺧﺘﻴﺎﺭﻱ(‬ ‫‪٢‬‬ ‫ﻣﻮﺻﻞ ﺍﻟﺸﺒﻜﺔ ‪RJ-45‬‬ ‫‪٣‬‬ ‫ﻣﺼﺒﺎﺡ ﺍﻟﺒﻄﺎﺭﻳﺔ‪/‬ﻣﺼﺒﺎﺡ ﺍﻟﻄﺎﻗﺔ‬ ‫‪٤‬‬ ‫ﻣﻨﻔﺬ ﻋﺮﺽ ‪DisplayPort‬‬ ‫ﻣﺘﻌﺪﺩ ﺍﻷﻭﺿﺎﻉ‬ ‫‪٥‬‬ ‫ﻣﺤﻮﻝ ﺍﻟﺘﻴﺎﺭ ﺍﻟﻤﺘﺮﺩﺩ‬ ‫‪٦‬‬ ‫ﻣﻨﻔﺬ ﻛﺒﻞ ﺍﻻﻣﺎﻥ‬ ‫‪٧‬‬ ‫ﻣﻮﺻﻞ ﺍﻟﻔﻴﺪﻳﻮ‬ ‫‪٨‬‬ ‫ﻣﻮﺻﻞ ‪eSATA/USB‬‬ ‫‪٩‬‬ ‫ﻣﻮﺻﻞ ‪USB PowerShare‬‬ ‫‪١٠‬‬ ‫ﻗﺎﺭﺉ ﺍﻟﺒﻄﺎﻗﺔ ﺍﻟﺬﻛﻴﺔ‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﺗﺠﻨﺐ ﺳﺪ ﻓﺘﺤﺎﺕ ﺍﻟﺘﻬﻮﻳﺔ ﺃﻭ ﺩﻓﻊ ﺃﺟﺴﺎﻡ ﺩﺍﺧﻠﻬﺎ ﺃﻭ ﺗﺮﻙ ﺍﻟﻐﺒﺎﺭ ﻳﺘﺮﺍﻛﻢ ﺩﺍﺧﻠﻬﺎ‪ .
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‫ﺍﻟﻤﻨﻈﺮ ﺍﻟﺴﻔﻠﻲ‬ ‫‪٢‬‬ ‫‪٣‬‬ ‫‪١‬‬ ‫‪٥‬‬ ‫‪٤‬‬ ‫‪١‬‬ ‫ﻣﻘﻴﺎﺱ ﺷﺤﻦ ﺍﻟﺒﻄﺎﺭﻳﺔ‬ ‫‪٢‬‬ ‫ﻓﺘﺤﺎﺕ ﺍﻟﺘﻬﻮﻳﺔ‬ ‫‪٣‬‬ ‫ﻣﻔﺘﺎﺡ ﺗﺤﺮﻳﺮ ﻗﻔﻞ ﺣﺎﻭﻳﺔ ﺍﻟﺒﻄﺎﺭﻳﺔ )‪(٢‬‬ ‫‪٤‬‬ ‫ﺍﻟﺒﻄﺎﺭﻳﺔ‬ ‫‪٥‬‬ ‫ﻣﻮﺻﻞ ﺟﻬﺎﺯ ﺍﻹﺭﺳﺎء‬ ‫ﺇﺯﺍﻟﺔ ﺍﻟﺒﻄﺎﺭﻳﺔ‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻗﺒﻞ ﺍﻟﺸﺮﻭﻉ ﻓﻲ ﺃﻱ ﺇﺟﺮﺍء ﻣﻦ ﺍﻹﺟﺮﺍءﺍﺕ ﺍﻟﻤﻮﺿﺤﺔ ﻓﻲ ﻫﺬﺍ ﺍﻟﻘﺴﻢ‪ ،‬ﺍﺗﺒﻊ ﺇﺭﺷﺎﺩﺍﺕ ﺍﻷﻣﺎﻥ ﺍﻟﻮﺍﺭﺩﺓ‬ ‫ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻳﺰﻳﺪ ﺍﺳﺘﺨﺪﺍﻡ ﺍﻟﺒﻄﺎﺭﻳﺎﺕ ﻏﻴﺮ ﺍﻟﻤﺘﻮﺍﻓﻘﺔ ﻣﻦ ﺧﻄﻮﺭﺓ ﻧﺸﻮﺏ ﺣﺮﻳﻖ ﺃﻭ ﻭﻗﻮﻉ ﺍﻧﻔﺠﺎﺭ‪ .‬ﻻ ﺗﺴﺘﺒﺪﻝ ﺍﻟﺒﻄﺎﺭﻳﺔ‬ ‫ﺇﻻ ﺑﺒﻄﺎﺭﻳﺔ ﺃﺧﺮﻯ ﻣﺘﻮﺍﻓﻘﺔ ﻗﻤﺖ ﺑﺸﺮﺍﺋﻬﺎ ﻣﻦ ‪ .
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‫ﺍﻟﻤﻔﺘﺎﺡ ﺍﻟﻼﺳﻠﻜﻲ ﻭﻣﺤﺪﺩ ﻣﻮﻗﻊ ﺍﻟﺸﺒﻜﺎﺕ ﺍﻟﻼﺳﻠﻜﻴﺔ‬ ‫™‪ Wi-Fi Catcher‬ﻣﻦ ™‪Dell‬‬ ‫ﺭﻣﺰ ﺍﻟﻤﻔﺘﺎﺡ ﺍﻟﻼﺳﻠﻜﻲ‬ ‫ﺭﻣﺰ ﻣﺤﺪﺩ ﻣﻮﻗﻊ ﺍﻟﺸﺒﻜﺎﺕ ﺍﻟﻼﺳﻠﻜﻴﺔ ‪ Wi-Fi Catcher‬ﻣﻦ ‪Dell‬‬ ‫ﺍﺳﺘﺨﺪﻡ ﺍﻟﻤﻔﺘﺎﺡ ﺍﻟﻼﺳﻠﻜﻲ ﻟﺘﻤﻜﻴﻦ ﺃﻭ ﺗﻌﻄﻴﻞ ﺃﺟﻬﺰﺓ ﺍﻟﺸﺒﻜﺔ ﺍﻟﻼﺳﻠﻜﻴﺔ ﻭﻣﺤﺪﺩ ﻣﻮﻗﻊ ﺍﻟﺸﺒﻜﺎﺕ ﺍﻟﻼﺳﻠﻜﻴﺔ‬ ‫‪ Wi-Fi Catcher‬ﻟﺘﻌﻴﻴﻦ ﻣﻮﻗﻊ ﺍﻟﺸﺒﻜﺎﺕ‪ .‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﻣﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﺍﻻﺗﺼﺎﻝ ﺑﺎﻹﻧﺘﺮﻧﺖ‪ ،‬ﺭﺍﺟﻊ‬ ‫"ﺍﻻﺗﺼﺎﻝ ﺑﺎﻹﻧﺘﺮﻧﺖ" ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.
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‫‪١٢‬‬ ‫ﺣﻮﻝ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬
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‫‪٢‬‬ ‫ﺇﻋﺪﺍﺩ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﺍﻹﻋﺪﺍﺩ ﺍﻟﺴﺮﻳﻊ‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻗﺒﻞ ﺍﻟﺸﺮﻭﻉ ﻓﻲ ﺃﻱ ﺇﺟﺮﺍء ﻣﻦ ﺍﻹﺟﺮﺍءﺍﺕ ﺍﻟﻤﻮﺿﺤﺔ ﻓﻲ ﻫﺬﺍ ﺍﻟﻘﺴﻢ‪ ،‬ﺍﺗﺒﻊ ﺇﺭﺷﺎﺩﺍﺕ ﺍﻷﻣﺎﻥ ﺍﻟﻮﺍﺭﺩﺓ‬ ‫ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫ﻣﺤﻮﻝ ﺍﻟﺘﻴﺎﺭ ﺍﻟﻤﺘﺮﺩﺩ ﻣﻊ ﻣﺂﺧﺬ ﺍﻟﺘﻴﺎﺭ ﺍﻟﻜﻬﺮﺑﻲ ﻓﻲ ﺟﻤﻴﻊ ﺃﻧﺤﺎء ﺍﻟﻌﺎﻟﻢ‪ .‬ﺇﻻ ﺃﻥ ﻣﻮﺻﻼﺕ ﺍﻟﻄﺎﻗﺔ‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻳﻌﻤﻞ ّ‬ ‫ﻭﻣﺸﺘﺮﻛﺎﺕ ﺍﻟﻜﻬﺮﺑﺎء ﺗﺨﺘﻠﻒ ﻣﻦ ﺑﻠﺪ ﺇﻟﻰ ﺃﺧﺮﻯ‪ .‬ﻭﻳﺆﺩﻱ ﺍﺳﺘﺨﺪﺍﻡ ﻛﺎﺑﻞ ﻏﻴﺮ ﻣﺘﻮﺍﻓﻖ ﺃﻭ ﺗﻮﺻﻴﻞ ﺍﻟﻜﺎﺑﻞ ﺑﺸﻜﻞ‬ ‫ﻏﻴﺮ ﺳﻠﻴﻢ ﻓﻲ ﻣﺸﺘﺮﻙ ﺍﻟﻜﻬﺮﺑﺎء ﺃﻭ ﺍﻟﻤﺄﺧﺬ ﺍﻟﻜﻬﺮﺑﺎﺋﻲ ﺇﻟﻰ ﻧﺸﻮﺏ ﺣﺮﻳﻖ ﺃﻭ ﺇﺗﻼﻑ ﺍﻟﻤﻌﺪﺍﺕ‪.
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‫‪ ٣‬ﻗﻢ ﺑﺘﻮﺻﻴﻞ ﺃﺟﻬﺰﺓ ‪ ،USB‬ﻣﺜﻞ ﺍﻟﻤﺎﻭﺱ ﺃﻭ ﻟﻮﺣﺔ ﺍﻟﻤﻔﺎﺗﻴﺢ‪.‬‬ ‫‪ ٤‬ﻗﻢ ﺑﺘﻮﺻﻴﻞ ﺃﺟﻬﺰﺓ ‪ IEEE 1394‬ﻣﺜﻞ ﻣﺸﻐﻞ ﺃﻗﺮﺍﺹ ‪.DVD‬‬ ‫‪ ٥‬ﻗﻢ ﺑﻔﺘﺢ ﺷﺎﺷﺔ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻭﺍﺿﻐﻂ ﻋﻠﻰ ﺯﺭ ﺍﻟﻄﺎﻗﺔ ﻟﺘﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.
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‫ﻣﻼﺣﻈﺔ‪ :‬ﻳﻮﺻﻰ ﺑﺘﺸﻐﻴﻞ ﻭﺇﻳﻘﺎﻑ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ ﻣﺮﺓ ﻭﺍﺣﺪﺓ ﻋﻠﻰ ﺍﻷﻗﻞ ﻗﺒﻞ ﺗﺜﺒﻴﺖ ﺃﻱ ﺑﻄﺎﻗﺎﺕ ﺃﻭ‬ ‫ﺗﻮﺻﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﺠﻬﺎﺯ ﺇﺭﺳﺎء ﺃﻭ ﺃﻱ ﺟﻬﺎﺯ ﺧﺎﺭﺟﻲ‪ ،‬ﻣﺜﻞ ﺍﻟﻄﺎﺑﻌﺔ‪.‬‬ ‫ﺍﻻﺗﺼﺎﻝ ﺑﺎﻹﻧﺘﺮﻧﺖ‪ .‬ﺭﺍﺟﻊ "ﺍﻻﺗﺼﺎﻝ ﺑﺎﻹﻧﺘﺮﻧﺖ" ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪ ١٦‬ﻟﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‪.
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‫ﻣﻼﺣﻈﺔ‪ :‬ﺇﺫﺍ ﻟﻢ ﺗﺴﺘﻄﻊ ﺍﻻﺗﺼﺎﻝ ﺑﺎﻹﻧﺘﺮﻧﺖ‪ ،‬ﺭﺍﺟﻊ ‪ ) DellTM Technology Guide‬ﺩﻟﻴﻞ ﺗﻘﻨﻴﺔ ‪.(Dell‬‬ ‫ﺇﺫﺍ ﻟﻢ ﺗﺘﻤﻜﻦ ﻣﻦ ﺍﻻﺗﺼﺎﻝ ﺑﺎﻹﻧﺘﺮﻧﺖ ﺑﻴﻨﻤﺎ ﻧﺠﺤﺖ ﻓﻲ ﺍﻻﺗﺼﺎﻝ ً‬ ‫ﻣﺴﺒﻘﺎ‪ ،‬ﻓﻘﺪ ﻳﻜﻮﻥ ﻫﻨﺎﻙ ﺍﻧﻘﻄﺎﻉ ﻣﻦ ﻣﺰﻭﺩ‬ ‫ﺧﺪﻣﺔ ﺍﻹﻧﺘﺮﻧﺖ‪ .‬ﺍﺗﺼﻞ ﺑﻤﺰﻭﺩ ﺧﺪﻣﺔ ﺍﻹﻧﺘﺮﻧﺖ ﺍﻟﺨﺎﺹ ﺑﻚ ﻟﻠﺘﺤﻘﻖ ﻣﻦ ﺣﺎﻟﺔ ﺍﻟﺨﺪﻣﺔ‪ ،‬ﺃﻭ ﺣﺎﻭﻝ ﺍﻻﺗﺼﺎﻝ ﻣﺮﺓ‬ ‫ﺃﺧﺮﻯ ﻓﻲ ﻭﻗﺖ ﻻﺣﻖ‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻗﻢ ﺑﺘﺠﻬﻴﺰ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﺨﺎﺻﺔ ﺑﻤﺰﻭﺩ ﺧﺪﻣﺔ ﺍﻹﻧﺘﺮﻧﺖ‪ .‬ﺇﻥ ﻟﻢ ﻳﻜﻦ ﻟﺪﻳﻚ ﻣﺰﻭﺩ ﺧﺪﻣﺔ ﺇﻧﺘﺮﻧﺖ‪،‬‬ ‫ﺍﻟﺠﺄ ﺇﻟﻰ ﻣﻌﺎﻟﺞ ‪) Connect to the Internet‬ﺍﻻﺗﺼﺎﻝ ﺑﺎﻹﻧﺘﺮﻧﺖ(‪.
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‫•‬ ‫ﺇﺫﺍ ﻛﺎﻥ ﻟﺪﻳﻚ ﻗﺮﺹ ﻣﻀﻐﻮﻁ ﻟﻺﻋﺪﺍﺩ‪ ،‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪Use the CD I got from an‬‬ ‫‪) ISP‬ﺍﺳﺘﺨﺪﻡ ﺍﻟﻘﺮﺹ ﺍﻟﻤﻀﻐﻮﻁ ﺍﻟﺬﻱ ﺣﺼﻠﺖ ﻋﻠﻴﻪ ﻣﻦ ﻣﺰﻭﺩ ﺧﺪﻣﺔ ﺍﻹﻧﺘﺮﻧﺖ(‪.‬‬ ‫‪ ٤‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Next‬ﺍﻟﺘﺎﻟﻲ(‪.‬‬ ‫ﺇﺫﺍ ﻗﻤﺖ ﺑﺘﺤﺪﻳﺪ ‪) Set up my connection manually‬ﺇﻋﺪﺍﺩ ﺍﻻﺗﺼﺎﻝ ﻳﺪﻭﻳًﺎ( ﻓﻲ‬ ‫ﺍﻟﺨﻄﻮﺓ ‪ ،٣‬ﻓﺘﺎﺑﻊ ﺇﻟﻰ ﺍﻟﺨﻄﻮﺓ ‪ .٥‬ﻭﺇﻻ‪ ،‬ﻓﺎﺗﺒﻊ ﺍﻹﺭﺷﺎﺩﺍﺕ ﺍﻟﺘﻲ ﺗﻈﻬﺮ ﻋﻠﻰ ﺍﻟﺸﺎﺷﺔ ﻻﺳﺘﻜﻤﺎﻝ ﺍﻹﻋﺪﺍﺩ‪.‬‬ ‫ﺇﺫﺍ ﻟﻢ ﺗﻌﺮﻑ ﻧﻮﻉ ﺍﻻﺗﺼﺎﻝ ﺍﻟﻤﻄﻠﻮﺏ ﺗﺤﺪﻳﺪﻩ‪ ،‬ﺍﺗﺼﻞ ﺑﻤﺰﻭﺩ ﺧﺪﻣﺔ ﺍﻹﻧﺘﺮﻧﺖ ﺍﻟﺨﺎﺹ ﺑﻚ‪.
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‫ﺗﺸﻐﻴﻞ ﻣﻌﺎﻟﺞ ﻧﻘﻞ ﺍﻟﻤﻠﻔﺎﺕ ﻭﺍﻹﻋﺪﺍﺩﺍﺕ ﺑﺎﺳﺘﺨﺪﺍﻡ ﻭﺳﺎﺋﻂ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻳﺘﻄﻠﺐ ﻫﺬﺍ ﺍﻹﺟﺮﺍء ﺗﻮﺍﻓﺮ ﻭﺳﺎﺋﻂ ‪) Operating System‬ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ(‪ .‬ﻫﺬﻩ ﺍﻟﻮﺳﺎﺋﻂ‬ ‫ﺍﺧﺘﻴﺎﺭﻳﺔ ﻭﻗﺪ ﻻ ﻳﺘﻢ ﺇﺭﻓﺎﻗﻬﺎ ﻣﻊ ﺃﺟﻬﺰﺓ ﻛﻤﺒﻴﻮﺗﺮ ﻣﻌﻴﻨﺔ‪.
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‫ﻟﻨﻘﻞ ﺑﻴﺎﻧﺎﺕ ﺇﻟﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺠﺪﻳﺪ‪:‬‬ ‫‪ ١‬ﻣﻦ ﺷﺎﺷﺔ ‪) Now go to your old computer‬ﺍﻧﺘﻘﻞ ﺍﻵﻥ ﺇﻟﻰ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﻘﺪﻳﻢ(‬ ‫ﺍﻟﺘﻲ ﺗﻈﻬﺮ ﻋﻠﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺠﺪﻳﺪ‪ ،‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Next‬ﺍﻟﺘﺎﻟﻲ(‪.‬‬ ‫‪ ٢‬ﻣﻦ ﺷﺎﺷﺔ ?‪) Where are the files and settings‬ﺃﻳﻦ ﺍﻟﻤﻠﻔﺎﺕ ﻭﺍﻹﻋﺪﺍﺩﺍﺕ؟( ﺣﺪﺩ‬ ‫ﺍﻷﺳﻠﻮﺏ ﺍﻟﺬﻱ ﺗﺨﺘﺎﺭﻩ ﻟﻨﻘﻞ ﺍﻹﻋﺪﺍﺩﺍﺕ ﻭﺍﻟﻤﻠﻔﺎﺕ‪ ،‬ﺛﻢ ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Next‬ﺍﻟﺘﺎﻟﻲ(‪.‬‬ ‫ﻳﻘﻮﻡ ﺍﻟﻤﻌﺎﻟﺞ ﺑﺘﻄﺒﻴﻖ ﺍﻟﻤﻠﻔﺎﺕ ﻭﺍﻹﻋﺪﺍﺩﺍﺕ ﺍﻟﺘﻲ ﺗﻢ ﺟﻤﻌﻬﺎ ﻋﻠﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺠﺪﻳﺪ‪.
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‫‪ ٢‬ﻓﻲ ﺍﻟﺤﻘﻞ ‪) Open‬ﻓﺘﺢ( ﻓﻲ ﺇﻃﺎﺭ ‪) Run‬ﺗﺸﻐﻴﻞ(‪ ،‬ﺍﺳﺘﻌﺮﺽ ﺇﻟﻰ ﻣﺴﺎﺭ ‪fastwiz‬‬ ‫)ﻋﻠﻰ ﺍﻟﻮﺳﺎﺋﻂ ﺍﻟﻘﺎﺑﻠﺔ ﻟﻺﺯﺍﻟﺔ ﺍﻟﻤﻨﺎﺳﺒﺔ( ﺛﻢ ﺍﻧﻘﺮ ﻓﻮﻕ ‪) OK‬ﻣﻮﺍﻓﻖ(‪.‬‬ ‫‪ ٣‬ﻣﻦ ﺷﺎﺷﺔ ﺗﺮﺣﻴﺐ ‪) Files and Settings Transfer Wizard‬ﻣﻌﺎﻟﺞ ﻧﻘﻞ ﺍﻟﻤﻠﻔﺎﺕ‬ ‫ﻭﺍﻹﻋﺪﺍﺩﺍﺕ(‪ ،‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Next‬ﺍﻟﺘﺎﻟﻲ(‪.‬‬ ‫‪ ٤‬ﻣﻦ ﺷﺎﺷﺔ ?‪) Which computer is this‬ﺃﻱ ﻛﻤﺒﻴﻮﺗﺮ ﻫﺬﺍ؟( ﺍﻧﻘﺮ ﻓﻮﻕ ‪Old‬‬ ‫‪) Computer‬ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﻘﺪﻳﻢ(← ‪) Next‬ﺍﻟﺘﺎﻟﻲ(‪.‬‬ ‫‪ ٥‬ﻣﻦ ﺷﺎﺷﺔ ‪) Select a transfer method‬ﺗﺤﺪﻳﺪ ﺃﺳﻠﻮﺏ ﺍﻟﻨﻘﻞ(‪ ،‬ﺍﻧﻘﺮ ﻓﻮﻕ ﺃﺳﻠﻮﺏ ﺍﻟﻨﻘﻞ‬ ‫ﺍﻟﺬﻱ ﺗﻔﻀﻠﻪ‪.
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‫‪٣‬‬ ‫ﺍﻟﻤﻮﺍﺻﻔﺎﺕ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺗﺨﺘﻠﻒ ﺍﻟﻌﺮﻭﺽ ﺑﺎﺧﺘﻼﻑ ﺍﻟﻤﻨﻄﻘﺔ‪ .‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﻣﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﺗﻬﻴﺌﺔ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪،‬‬ ‫ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ(← ‪) Help and Support‬ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ﻭﺍﻟﺪﻋﻢ( ﺛﻢ ﺣﺪﺩ ﺧﻴﺎﺭ ﻋﺮﺽ‬ ‫ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﻤﺘﻌﻠﻘﺔ ﺑﺎﻟﻜﻤﺒﻴﻮﺗﺮ‪.
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‫ﻗﺎﺭﺉ ﺑﻄﺎﻗﺔ ﺍﻟﺬﺍﻛﺮﺓ ﺍﻟﺮﻗﻤﻴﺔ ﺍﻵﻣﻨﺔ )‪(SD‬‬ ‫ﺍﻟﺒﻄﺎﻗﺎﺕ ﺍﻟﻤﻌﺘﻤﺪﺓ‬ ‫‪ SD‬ﻭ‪ SDIO‬ﻭ‪ SD HC‬ﻭ‪) Mini SD‬ﻣﻊ ﻣﺤﻮّﻝ(‬ ‫‪ MMC‬ﻭ‪ MMC+‬ﻭ‪) Mini MMC‬ﻣﻊ ﻣﺤﻮّﻝ(‬ ‫ﺍﻟﺬﺍﻛﺮﺓ‬ ‫ﻣﻮﺻﻞ ﻭﺣﺪﺓ ﺍﻟﺬﺍﻛﺮﺓ‬ ‫ﻓﺘﺤﺘﺎ ‪DIMM‬‬ ‫ﺗﻜﻮﻳﻨﺎﺕ ﺍﻟﺬﺍﻛﺮﺓ ﻣﺘﻮﻓﺮﺓ‬ ‫‪ ١‬ﺟﻴﺠﺎﺑﺎﻳﺖ )ﻣﻘﺒﺲ ‪ DIMM‬ﻭﺍﺣﺪ ﺑﺴﻌﺔ ‪ ١‬ﺟﻴﺠﺎﺑﺎﻳﺖ ﺃﻭ‬ ‫ﻣﻘﺒﺴﺎ ‪ DIMM‬ﺑﺴﻌﺔ ‪ ٥١٢‬ﻣﻴﺠﺎﺑﺎﻳﺖ(‬ ‫‪ ٢‬ﺟﻴﺠﺎﺑﺎﻳﺖ )ﻣﻘﺒﺴﺎ ‪(DIMM‬‬ ‫‪ ٤‬ﺟﻴﺠﺎﺑﺎﻳﺖ )ﻣﻘﺒﺴﺎ ‪(DIMM‬‬ ‫‪ ٨‬ﺟﻴﺠﺎﺑﺎﻳﺖ )ﻣﻘﺒﺴﺎ ‪ ،DIMM‬ﺗﺘﻄﻠﺐ ﻧﻈﺎﻡ ﺗﺸﻐﻴﻞ‬ ‫‪ Windows XP‬ﺃﻭ ‪ ٦٤ Windows Vista‬ﺑﺖ(‬ ‫ﻧﻮﻉ ﺍﻟﺬﺍﻛﺮﺓ‬ ‫ﺫﺍﻛﺮﺓ ‪ DDR2‬ﺑﺴﺮﻋﺔ ‪ ٨٠٠‬ﻣﻴﺠﺎﻫﺮﺗﺰ )
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‫ﺍﻟﻤﻨﺎﻓﺬ ﻭﺍﻟﻤﻮﺻﻼﺕ )ﺗﺎﺑﻊ(‬ ‫ﺩﻋﻢ ‪) Mini-Card‬ﻓﺘﺤﺎﺕ ﺗﻤﺪﻳﺪ ﺩﺍﺧﻠﻴﺔ(‬ ‫ﻓﺘﺤﺔ ﻭﺍﺣﺪﺓ ﻟﺒﻄﺎﻗﺔ ‪ Half-Mini-Card‬ﻣﺨﺼﺼﺔ ﻟﺸﺒﻜﺔ‬ ‫ﺍﻻﺗﺼﺎﻝ ﺍﻟﻤﺤﻠﻴﺔ ﺍﻟﻼﺳﻠﻜﻴﺔ )‪(WLAN‬‬ ‫ﻓﺘﺤﺔ ﻭﺍﺣﺪﺓ ﻟﺒﻄﺎﻗﺔ ‪ Full-Mini-Card‬ﻣﺨﺼﺼﺔ ﻟﺸﺒﻜﺔ‬ ‫ﺍﻻﺗﺼﺎﻝ ﺍﻟﻤﺤﻠﻴﺔ ﺍﻟﻼﺳﻠﻜﻴﺔ ﻭﺍﺳﻌﺔ ﺍﻟﻨﻄﺎﻕ ‪) WWAN‬ﺷﺒﻜﺔ‬ ‫ﺍﻟﻤﺤﻤﻮﻝ ﺫﺍﺕ ﺍﻟﻨﻄﺎﻕ ﺍﻟﺘﺮﺩﺩﻱ ﺍﻟﻌﺮﻳﺾ(‬ ‫ﻓﺘﺤﺔ ﻭﺍﺣﺪﺓ ﻟﺒﻄﺎﻗﺔ ‪ Full-Mini-Card‬ﻣﺨﺼﺼﺔ ﻟﺸﺒﻜﺔ‬ ‫ﺍﻻﺗﺼﺎﻝ ﺍﻟﻼﺳﻠﻜﻴﺔ ﺍﻟﺸﺨﺼﻴﺔ ‪) WPAN‬ﺗﻘﻨﻴﺔ ®‪Bluetooth‬‬ ‫ﺍﻟﻼﺳﻠﻜﻴﺔ ﺃﻭ ‪([UWB] ultra wideband‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻳﻤﻜﻨﻚ ﺍﺳﺘﺨﺪﺍﻡ ﻓﺘﺤﺔ ﺑﻄﺎﻗﺔ ‪Full-Mini-Card‬‬ ‫ﻟﺸﺒﻜﺘﻲ ‪ WWAN‬ﺃﻭ ‪ WPAN‬ﻟﺬﺍﻛﺮﺓ
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‫ﺍﻟﻔﻴﺪﻳﻮ‬ ‫ﻧﻮﻉ ﺍﻟﻔﻴﺪﻳﻮ‬ ‫ﻓﻴﺪﻳﻮ ﻣﻨﻔﺼﻞ ﻋﻠﻰ ﻟﻮﺣﺔ ﺍﻟﻨﻈﺎﻡ ﻣﻊ ﺃﺟﻬﺰﺓ ﺗﺴﺮﻳﻊ ﻭﺩﻋﻢ‬ ‫‪OpenGL‬‬ ‫ﻧﺎﻗﻞ ﺍﻟﺒﻴﺎﻧﺎﺕ‬ ‫ﺭﺳﻮﻣﺎﺕ ‪×16 PCI-E‬‬ ‫ﻭﺣﺪﺓ ﺗﺤﻜﻢ ﻓﻲ ﺍﻟﻔﻴﺪﻳﻮ‬ ‫‪nVIDIA Quadro FX370M‬‬ ‫ﺫﺍﻛﺮﺓ ﺍﻟﻔﻴﺪﻳﻮ‬ ‫ﻓﻴﺪﻳﻮ ﻣﻨﻔﺼﻞ‪ :‬ﺫﺍﻛﺮﺓ ﻣﺨﺼﺼﺔ ﺑﺴﻌﺔ ‪ ٢٥٦‬ﻣﻴﺠﺎﺑﺎﻳﺖ‬ ‫ﺧﺮﺝ ﺍﻟﻔﻴﺪﻳﻮ‬ ‫ﻣﻮﺻﻞ ‪ VGA‬ﻭﻣﻨﻔﺬ ﻋﺮﺽ ‪ DisplayPort‬ﻣﺘﻌﺪﺩ‬ ‫ﺍﻷﻭﺿﺎﻉ‬ ‫ﻧﻮﻉ ﺍﻟﺼﻮﺕ‬ ‫ﺻﻮﺕ ﺛﻨﺎﺋﻲ ﺍﻟﻘﻨﻮﺍﺕ ﻋﺎﻟﻲ ﺍﻟﺪﻗﺔ‬ ‫ﻭﺣﺪﺓ ﺍﻟﺘﺤﻜﻢ ﻓﻲ ﺍﻟﺼﻮﺕ‬ ‫‪IDT 92HD71B‬‬ ‫ﺗﺤﻮﻳﻞ ﺍﺳﺘﺮﻳﻮ‬ ‫‪ ٢٤‬ﺑﺖ )ﺗﻨﺎﻇﺮﻱ ﺇﻟﻰ ﺭﻗﻤﻲ ﻭﺭﻗﻤﻲ ﺇﻟﻰ ﺗﻨﺎﻇﺮﻱ(‬ ‫ﺍﻟﺼﻮﺕ‬ ‫ﺍﻟﻮﺻﻼﺕ ﺍﻟﺒﻴﻨﻴﺔ‪:‬‬ ‫ﺩﺍﺧﻠﻴﺔ‬ ‫ﺑﺮﻧﺎﻣﺞ ﺗﺮﻣﻴﺰ
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‫ﺍﻟﺸﺎﺷﺔ )ﺗﺎﺑﻊ(‬ ‫ﺍﻟﺤﺪ ﺍﻷﻗﺼﻰ ﻟﺪﻗﺔ ﺍﻟﻮﺿﻮﺡ‬ ‫‪WXGA CCFL‬‬ ‫‪ ٨٠٠ x ١٢٨٠‬ﺑﻜﺴﻞ‬ ‫‪WXGA+ WLED‬‬ ‫‪ ٩٠٠ x ١٤٤٠‬ﺑﻜﺴﻞ‬ ‫ﻣﻌﺪﻝ ﺍﻟﺘﺤﺪﻳﺚ‬ ‫ﺯﺍﻭﻳﺔ ﺍﻟﺘﺸﻐﻴﻞ‬ ‫‪ ٦٠‬ﻫﺮﺗﺰ‬ ‫‪) °٠‬ﻣﻐﻠﻖ( ﺇﻟﻰ ‪) °١٦٠‬ﺑﺎﺳﺘﺜﻨﺎء ﻋﻨﺪ ﺍﻟﺘﻮﺻﻴﻞ(‬ ‫ﺯﺍﻭﻳﺎ ﺍﻟﻌﺮﺽ‪:‬‬ ‫ﺃﻓﻘﻴﺔ‬ ‫‪°٤٠/٤٠‬‬ ‫ﺭﺃﺳﻴﺔ‬ ‫‪°٣٠/١٥‬‬ ‫ﺍﻟﻤﺴﺎﻓﺔ ﺑﻴﻦ ﻭﺣﺪﺍﺕ ﺍﻟﺒﻜﺴﻞ‪:‬‬ ‫‪WXGA CCFL‬‬ ‫‪٠٫٢٣٧٣‬‬ ‫‪WXGA+‬‬ ‫‪٠٫٢١٠٩‬‬ ‫ﺍﺳﺘﻬﻼﻙ ﺍﻟﻄﺎﻗﺔ ﺍﻟﻨﻤﻮﺫﺟﻲ )ﻟﻮﺣﺔ ﺫﺍﺕ ﺿﻮء ﺧﻠﻔﻲ(‪:‬‬ ‫‪WXGA CCFL‬‬ ‫ﺑﻘﻮﺓ ‪ ٦٫٢‬ﻭﺍﺕ )ﺑﺤﺪ ﺃﻗﺼﻰ( ﺑﻼ ﻓﻘﺪ ﻓﻲ ﻋﺎﻛﺲ ﺍﻟﺘﻴﺎﺭ‬ ‫‪WXGA+‬‬ ‫ﺑﻘﻮﺓ ‪ ٧٫٥‬ﻭﺍﺕ )ﻛﺤﺪ ﺃﻗﺼﻰ(‬ ‫ﻟﻮﺣﺔ ﺍﻟﻤﻔﺎﺗ
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‫ﺍﻟﺒﻄﺎﺭﻳﺔ‬ ‫ﺑﻄﺎﺭﻳﺔ ﺷﺮﻳﺤﺔ ﺃﻳﻮﻥ ﺍﻟﻠﻴﺜﻴﻮﻡ "ﺍﻟﺬﻛﻴﺔ" ﺍﻟﻤﻨﺸﻮﺭﻳﺔ ﺫﺍﺕ‬ ‫‪ ١٢‬ﺧﻠﻴﺔ )‪ ٨٤‬ﻭﺍﺕ ﻟﻜﻞ ﺳﺎﻋﺔ(‬ ‫ﺑﻄﺎﺭﻳﺔ ﺃﻳﻮﻥ ﺍﻟﻠﻴﺜﻴﻮﻡ "ﺍﻟﺬﻛﻴﺔ" ﺫﺍﺕ ‪ ٩‬ﺧﻼﻳﺎ )‪ ٨٥‬ﻭﺍﺕ‬ ‫ﻟﻜﻞ ﺳﺎﻋﺔ(‬ ‫ﺑﻄﺎﺭﻳﺔ ﺃﻳﻮﻥ ﺍﻟﻠﻴﺜﻴﻮﻡ "ﺍﻟﺬﻛﻴﺔ" ﺫﺍﺕ ‪ ٦‬ﺧﻼﻳﺎ )‪ ٥٦‬ﻭﺍﺕ‬ ‫ﻟﻜﻞ ﺳﺎﻋﺔ(‬ ‫ﺍﻟﻨﻮﻉ‬ ‫ﺍﻷﺑﻌﺎﺩ‬ ‫ﺑﻄﺎﺭﻳﺔ ﺃﻳﻮﻥ ﺍﻟﻠﻴﺜﻴﻮﻡ ﺫﺍﺕ ‪ ٦‬ﺧﻼﻳﺎ‪:‬‬ ‫ﺍﻟﻌﻤﻖ‬ ‫‪ ٢٠٦‬ﻣﻢ )‪ ٨٫١١‬ﺑﻮﺻﺔ(‬ ‫ﺍﻻﺭﺗﻔﺎﻉ‬ ‫‪ ١٩٫٨‬ﻣﻢ )‪ ٠٫٧٨‬ﺑﻮﺻﺔ(‬ ‫ﺍﻟﻌﺮﺽ‬ ‫‪ ٤٧٫٠‬ﻣﻢ )‪ ١٫٨٥‬ﺑﻮﺻﺔ(‬ ‫ﺍﻷﺑﻌﺎﺩ‬ ‫ﺑﻄﺎﺭﻳﺎﺕ ﺃﻳﻮﻥ ﺍﻟﻠﻴﺜﻴﻮﻡ ﺫﺍﺕ ‪ ٩‬ﺧﻼﻳﺎ‪:‬‬ ‫ﺍﻟﻌﻤﻖ‬ ‫‪ ٢٠٨‬ﻣﻢ )‪ ٨٫٦٧‬ﺑﻮﺻﺔ(‬ ‫ﺍﻻﺭﺗﻔﺎﻉ‬ ‫‪ ٢٢٫٣‬ﻣﻢ )‪ ٠٫٨٨‬ﺑﻮ
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‫ﺍﻟﺒﻄﺎﺭﻳﺔ )ﺗﺎﺑﻊ(‬ ‫ً‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻳﺘﻔﺎﻭﺕ ﺯﻣﻦ ﺗﺸﻐﻴﻞ ﺍﻟﺒﻄﺎﺭﻳﺔ ﻭﻓﻘﺎ ﻟﻈﺮﻭﻑ ﺍﻟﺘﺸﻐﻴﻞ‪ ،‬ﻭﻗﺪ ﻳﺘﻨﺎﻗﺺ ﺑﺼﻮﺭﺓ ﻣﻠﺤﻮﻇﺔ ﻓﻲ ﺣﺎﻻﺕ ﻣﻌﻴﻨﺔ‬ ‫ﻳﺘﻢ ﻓﻴﻬﺎ ﺍﺳﺘﻬﻼﻙ ﺍﻟﻄﺎﻗﺔ ﺑﺸﻜﻞ ﻛﺒﻴﺮ‪.
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‫ﻣﺤﻮﻝ ﺍﻟﺘﻴﺎﺭ ﺍﻟﻤﺘﺮﺩﺩ )ﺗﺎﺑﻊ(‬ ‫ﻣﺤﻮﻝ ﺗﻴﺎﺭ ﻣﺘﺮﺩﺩ ﻣﻦ ﻧﻮﻉ ‪ PA-10‬ﻣﻦ ﺍﻟﺴﻠﺴﻠﺔ ‪ D-Series‬ﺑﻘﻮﺓ ‪ ٩٠‬ﻭﺍﺕ‪:‬‬ ‫ﺟﻬﺪ ﺍﻹﺧﺮﺍﺝ‬ ‫‪ ١٩٫٥‬ﻓﻮﻟﺖ ﺗﻴﺎﺭ ﻣﺴﺘﻤﺮ‬ ‫ﺗﻴﺎﺭ ﺍﻹﺧﺮﺍﺝ‬ ‫‪ ٤٫٦٢‬ﺃﻣﺒﻴﺮ‬ ‫ﺍﻻﺭﺗﻔﺎﻉ‬ ‫‪ ٣٢‬ﻣﻢ )‪ ١٫٣‬ﺑﻮﺻﺔ(‬ ‫ﺍﻟﻌﺮﺽ‬ ‫‪ ٦٠‬ﻣﻢ )‪ ٢٫٤‬ﺑﻮﺻﺔ(‬ ‫ﺍﻟﻌﻤﻖ‬ ‫‪ ١٤٠‬ﻣﻢ )‪ ٥٫٥‬ﺑﻮﺻﺔ(‬ ‫ﺍﻟﻮﺯﻥ‬ ‫‪ ٠٫٤٢٥‬ﻛﺠﻢ )‪ ٠٫٩‬ﺭﻃﻞ(‬ ‫ﻣﺤﻮﻝ ﺗﻴﺎﺭ ﻣﺘﺮﺩﺩ ﻣﻦ ﻧﻮﻉ ‪ PA-3E‬ﻣﻦ ﺍﻟﺴﻠﺴﻠﺔ ‪ E-Series‬ﺑﻘﻮﺓ ‪ ٩٠‬ﻭﺍﺕ ‪:‬‬ ‫ﺟﻬﺪ ﺍﻹﺧﺮﺍﺝ‬ ‫‪ ١٩٫٥‬ﻓﻮﻟﺖ ﺗﻴﺎﺭ ﻣﺴﺘﻤﺮ‬ ‫ﺗﻴﺎﺭ ﺍﻹﺧﺮﺍﺝ‬ ‫‪ ٤٫٦٢‬ﺃﻣﺒﻴﺮ‬ ‫ﺍﻻﺭﺗﻔﺎﻉ‬ ‫‪ ١٥‬ﻣﻢ )‪ ٠٫٦‬ﺑﻮﺻﺔ(‬ ‫ﺍﻟﻌﺮﺽ‬ ‫‪ ٧٠‬ﻣﻢ )‪ ٢٫
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‫ﺍﻟﻤﻮﺍﺻﻔﺎﺕ ﺍﻟﺒﻴﺌﻴﺔ‬ ‫ﻧﻄﺎﻕ ﺩﺭﺟﺔ ﺍﻟﺤﺮﺍﺭﺓ‪:‬‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﻣﻦ ﺻﻔﺮ ﺇﻟﻰ ‪ ٣٥‬ﺩﺭﺟﺔ ﻣﺌﻮﻳﺔ )‪ ٣٢‬ﺇﻟﻰ ‪ ٩٥‬ﺩﺭﺟﺔ‬ ‫ﻓﻬﺮﻧﻬﺎﻳﺖ(‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺨﺰﻳﻦ‬ ‫ﻣﻦ ‪ ٤٠-‬ﺇﻟﻰ ‪ ٦٥‬ﺩﺭﺟﺔ ﻣﺌﻮﻳﺔ )–‪ ٤٠‬ﺇﻟﻰ ‪ ١٤٩‬ﺩﺭﺟﺔ‬ ‫ﻓﻬﺮﻧﻬﺎﻳﺖ(‬ ‫ﺍﻟﺮﻃﻮﺑﺔ ﺍﻟﻨﺴﺒﻴﺔ )ﺍﻟﺤﺪ ﺍﻷﻗﺼﻰ(‪:‬‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﻣﻦ ‪ ٪١٠‬ﺇﻟﻰ ‪) ٪٩٠‬ﺑﺪﻭﻥ ﺗﻜﺎﺛﻒ(‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺨﺰﻳﻦ‬ ‫ﻣﻦ ‪ ٪٥‬ﺇﻟﻰ ‪) ٪٩٥‬ﺑﺪﻭﻥ ﺗﻜﺎﺛﻒ(‬ ‫ﺃﻗﺼﻰ ﺣﺪ ﻟﻼﻫﺘﺰﺍﺯ )ﺑﺎﺳﺘﺨﺪﺍﻡ ﻃﻴﻒ ﺍﻻﻫﺘﺰﺍﺯ ﺍﻟﻌﺸﻮﺍﺋﻲ ﺍﻟﺬﻱ ﻳﺤﺎﻛﻲ ﺑﻴﺌﺔ ﺍﻟﻤﺴﺘﺨﺪﻡ(‪:‬‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺸﻐﻴﻞ‬ ‫‪GRMS ٠٫٦٦‬‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺨﺰﻳﻦ‬ ‫‪GRMS ١٫٣‬‬ ‫ﺍﻟﺤﺪ ﺍﻷﻗﺼﻰ ﻟﻼﺻﻄﺪﺍﻡ )ﻳُﻘﺎﺱ ﻭﻣ
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‫‪٣٠‬‬ ‫ﺍﻟﻤﻮﺍﺻﻔﺎﺕ‬
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‫‪٤‬‬ ‫ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻟﻠﺤﻤﺎﻳﺔ ﻣﻦ ﺍﺣﺘﻤﺎﻝ ﺣﺪﻭﺙ ﺻﺪﻣﺔ ﻛﻬﺮﺑﺎﺋﻴﺔ ﺃﻭ ﺍﻟﻔﺼﻞ ﺑﺴﺒﺐ ﺗﺤﺮﻳﻚ ﺭﻳﺶ ﺍﻟﻤﺮﻭﺣﺔ ﺃﻭ ﺍﻹﺻﺎﺑﺎﺕ‬ ‫ﺍﻷﺧﺮﻯ ﺍﻟﻤﺘﻮﻗﻌﺔ‪ ،‬ﻗﻢ ﺩﺍﺋﻤًﺎ ﺑﻔﺼﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻋﻦ ﺍﻟﻤﺄﺧﺬ ﺍﻟﻜﻬﺮﺑﺎﺋﻲ ﻗﺒﻞ ﻓﺘﺢ ﺍﻟﻐﻄﺎء‪.‬‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻗﺒﻞ ﺍﻟﺸﺮﻭﻉ ﻓﻲ ﺃﻱ ﺇﺟﺮﺍء ﻣﻦ ﺍﻹﺟﺮﺍءﺍﺕ ﺍﻟﻤﻮﺿﺤﺔ ﻓﻲ ﻫﺬﺍ ﺍﻟﻘﺴﻢ‪ ،‬ﺍﺗﺒﻊ ﺇﺭﺷﺎﺩﺍﺕ ﺍﻷﻣﺎﻥ ﺍﻟﻮﺍﺭﺩﺓ‬ ‫ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.
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‫ﺇﺫﺍ ﺃﺻﺪﺭ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺃﺻﻮﺍﺕ ﺗﻨﺒﻴﻪ ﺃﺛﻨﺎء ﺑﺪء ﺍﻟﺘﺸﻐﻴﻞ‪ ،‬ﻓﻘﻢ ﺑﺎﻟﺘﺎﻟﻲ‪:‬‬ ‫‪ ١‬ﺗﺪﻭﻳﻦ ﻛﻮﺩ ﺍﻟﺘﻨﺒﻴﻪ‪.‬‬ ‫‪ ٢‬ﻗﻢ ﺑﺘﺸﻐﻴﻞ ﺑﺮﻧﺎﻣﺞ ‪ Dell Diagnostics‬ﻟﺘﺤﺪﻳﺪ ﺳﺒﺐ ﺃﻛﺜﺮ ﺧﻄﻮﺭﺓ‬ ‫)ﺭﺍﺟﻊ"‪ "Dell Diagnostics‬ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.(٤٠‬‬ ‫ﺍﻟﻜﻮﺩ‬ ‫)ﺃﺻﻮﺍﺕ ﺗﻨﺒﻴﻪ‬ ‫ﻗﺼﻴﺮﺓ ﻣﺘﻜﺮﺭﺓ(‬ ‫ﺍﻟﻮﺻﻒ‬ ‫‪١‬‬ ‫ﻓﺸﻞ ﺍﻟﻤﺠﻤﻮﻉ ﺍﻻﺧﺘﺒﺎﺭﻱ ﻝ ﺍﺗﺼﻞ ﺑﺸﺮﻛﺔ ‪.Dell‬‬ ‫‪ .BIOS‬ﺧﻄﺄ ﻣﺤﺘﻤﻞ ﻓﻲ‬ ‫ﻟﻮﺣﺔ ﺍﻟﻨﻈﺎﻡ‪.‬‬ ‫‪٢‬‬ ‫ﻟﻢ ﻳﺘﻢ ﺍﻛﺘﺸﺎﻑ ﻭﺣﺪﺍﺕ‬ ‫ﺍﻟﺬﺍﻛﺮﺓ‬ ‫‪٣‬‬ ‫ﺧﻄﺄ ﻣﺤﺘﻤﻞ ﻓﻲ ﻟﻮﺣﺔ ﺍﻟﻨﻈﺎﻡ ﺍﺗﺼﻞ ﺑﺸﺮﻛﺔ ‪.Dell‬‬ ‫‪٤‬‬ ‫‪٣٢‬‬ ‫ﻓﺸﻞ ﻗﺮﺍءﺓ‪/‬ﻛﺘﺎﺑﺔ ﺇﻟﻰ ﺫﺍﻛﺮﺓ‬ ‫ﺍﻟﻮﺻﻮﻝ ﺍﻟﻌﺸﻮﺍﺋﻲ‪.
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‫ﺍﻟﻜﻮﺩ‬ ‫)ﺃﺻﻮﺍﺕ ﺗﻨﺒﻴﻪ‬ ‫ﻗﺼﻴﺮﺓ ﻣﺘﻜﺮﺭﺓ(‬ ‫ﺍﻟﻮﺻﻒ‬ ‫‪٥‬‬ ‫ﺧﻠﻞ ﻓﻲ ﺳﺎﻋﺔ ﺍﻟﻮﻗﺖ‬ ‫ﺍﻟﺤﻘﻴﻘﻲ‪ .‬ﻋﻄﻞ ﻣﺤﺘﻤﻞ ﻓﻲ‬ ‫ﺍﻟﺒﻄﺎﺭﻳﺔ ﺃﻭ ﻟﻮﺣﺔ ﺍﻟﻨﻈﺎﻡ‪.‬‬ ‫‪٦‬‬ ‫ﻓﺸﻞ ﺍﺧﺘﺒﺎﺭ ‪ BIOS‬ﻟﻠﻔﻴﺪﻳﻮ ﺍﺗﺼﻞ ﺑﺸﺮﻛﺔ ‪.Dell‬‬ ‫‪٧‬‬ ‫ﺍﺗﺼﻞ ﺑﺸﺮﻛﺔ ‪.Dell‬‬ ‫ﻓﺸﻞ ﺍﺧﺘﺒﺎﺭ ﺫﺍﻛﺮﺓ ﺍﻟﺘﺨﺰﻳﻦ‬ ‫ﺍﻟﻤﺆﻗﺖ ﻟﻮﺣﺪﺓ ﺍﻟﻤﻌﺎﻟﺠﺔ‬ ‫ﺍﻟﻤﺮﻛﺰﻳﺔ‬ ‫ﺍﻟﺤﻞ ﺍﻟﻤﻘﺘﺮﺡ‬ ‫‪ ١‬ﻗﻢ ﺑﺎﺳﺘﺒﺪﺍﻝ ﺍﻟﺒﻄﺎﺭﻳﺔ )ﺭﺍﺟﻊ ‪Service Manual‬‬ ‫)ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ(ﻋﻠﻰ ﻣﻮﻗﻊ ‪.(support.dell.com‬‬ ‫‪ ٢‬ﺇﺫﺍ ﺍﺳﺘﻤﺮﺕ ﺍﻟﻤﺸﻜﻠﺔ‪ ،‬ﺍﺗﺼﻞ ﺑﺸﺮﻛﺔ ‪.
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‫‪) DRIVE NOT READY‬ﻣﺤﺮﻙ ﺍﻷﻗﺮﺍﺹ ﻏﻴﺮ ﺟﺎﻫﺰ( — ﻳﺤﺘﺎﺝ ﺍﻟﺘﺸﻐﻴﻞ ﺇﻟﻰ ﻭﺟﻮﺩ ﻗﺮﺹ ﺻﻠﺐ ﻓﻲ ﺍﻟﺤﺎﻭﻳﺔ‬ ‫ﻗﺒﻞ ﺍﻟﻤﺘﺎﺑﻌﺔ‪ .‬ﻗﻢ ﺑﺘﺮﻛﻴﺐ ﻣﺤﺮﻙ ﻗﺮﺹ ﺻﻠﺐ ﻓﻲ ﺣﺎﻭﻳﺔ ﻣﺤﺮﻙ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‪ .‬ﺭﺍﺟﻊ ‪Service‬‬ ‫‪) Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﻣﻮﻗﻊ ‪ support.dell.com‬ﻟﻠﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‪.‬‬ ‫‪) ERROR READING PCMCIA CARD‬ﺧﻄﺄ ﻓﻲ ﻗﺮﺍءﺓ ﺑﻄﺎﻗﺔ ‪ — (PCMCIA‬ﻻ ﻳﻤﻜﻦ ﻟﻠﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺘﻌﺮﻑ‬ ‫ﻋﻠﻰ ﺑﻄﺎﻗﺔ ‪ .ExpressCard‬ﺃﻋﺪ ﺗﺜﺒﻴﺖ ﺍﻟﺒﻄﺎﻗﺔ ﺃﻭ ﺣﺎﻭﻝ ﺗﺜﺒﻴﺖ ﺑﻄﺎﻗﺔ ﺃﺧﺮﻯ‪ .‬ﺭﺍﺟﻊ ‪Service‬‬ ‫‪) Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﻣﻮﻗﻊ ‪ support.dell.com‬ﻟﻠﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‪.
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‫‪) Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﻣﻮﻗﻊ ‪ (support.dell.com‬ﻭﻗﻢ ﺑﺘﻤﻬﻴﺪ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻣﻦ ﻗﺮﺹ‬ ‫ﻣﻀﻐﻮﻁ‪ .‬ﺛﻢ‪ ،‬ﻗﻢ ﺑﺈﻳﻘﺎﻑ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻭﺃﻋﺪ ﺗﺮﻛﻴﺐ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‪ ،‬ﺛﻢ ﺃﻋﺪ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ .‬ﺇﺫﺍ‬ ‫ﺍﺳﺘﻤﺮﺕ ﺍﻟﻤﺸﻜﻠﺔ ﻓﻲ ﺍﻟﻈﻬﻮﺭ‪ ،‬ﺟﺮﺏ ﺍﺳﺘﺨﺪﺍﻡ ﻣﺤﺮﻙ ﺁﺧﺮ‪ .‬ﻗﻢ ﺑﺈﺟﺮﺍء ﺍﺧﺘﺒﺎﺭﺍﺕ ‪Hard Disk Drive‬‬ ‫)ﻣﺤﺮﻙ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ( ﻓﻲ ﺑﺮﻧﺎﻣﺞ ‪) Dell Diagnostics‬ﺭﺍﺟﻊ "‪ "Dell Diagnostics‬ﻓﻲ‬ ‫ﺍﻟﺼﻔﺤﺔ ‪.(٤٠‬‬ ‫‪) HARD-DISK DRIVE READ FAILURE‬ﻓﺸﻞ ﻓﻲ ﻗﺮﺍءﺓ ﻣﺤﺮﻙ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ( — ﻗﺪ ﻳﻜﻮﻥ ﻫﻨﺎﻙ ﺧﻠﻞ ﻓﻲ‬ ‫ﺍﻟﻤﺤﺮﻙ ﺍﻟﺼﻠﺐ‪ .
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‫‪) MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE‬ﻓﺸﻞ ﺧﻂ‬ ‫ﻋﻨﻮﺍﻥ ﺍﻟﺬﺍﻛﺮﺓ ﻋﻨﺪ ﺍﻟﻌﻨﻮﺍﻥ ﻭﻗﻴﻤﺔ ﺍﻟﻘﺮﺍءﺓ ﺗﻨﺘﻈﺮ ﺍﻟﻘﻴﻤﺔ( — ﻗﺪ ﻳﻜﻮﻥ ﻫﻨﺎﻙ ﺧﻠﻞ ﻓﻲ ﻭﺣﺪﺓ ﺍﻟﺬﺍﻛﺮﺓ ﺃﻭ ﺃﻧﻬﺎ‬ ‫ﻏﻴﺮ ﻣﺴﺘﻘﺮﺓ ﻓﻲ ﻣﻮﺿﻌﻬﺎ ﺑﺸﻜﻞ ﺳﻠﻴﻢ‪ .‬ﺃﻋﺪ ﺗﺜﺒﻴﺖ ﻭﺣﺪﺍﺕ ﺍﻟﺬﺍﻛﺮﺓ‪ ،‬ﻭﺇﺫﺍ ﻟﺰﻡ ﺍﻷﻣﺮ‪ ،‬ﺍﺳﺘﺒﺪﻟﻬﺎ‪ .‬ﺭﺍﺟﻊ‬ ‫‪) Service Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﻣﻮﻗﻊ ‪ support.dell.com‬ﻟﻠﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‪.‬‬ ‫‪) MEMORY ALLOCATION ERROR‬ﺧﻄﺄ ﻓﻲ ﺗﺨﺼﻴﺺ ﺍﻟﺬﺍﻛﺮﺓ( — ﺍﻟﺒﺮﻧﺎﻣﺞ ﺍﻟﺬﻱ ﺗﺤﺎﻭﻝ ﺗﺸﻐﻴﻠﻪ ﻳﺘﻌﺎﺭﺽ‬ ‫ﻣﻊ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﺃﻭ ﻣﻊ ﺑﺮﻧﺎﻣﺞ ﺁﺧﺮ ﺃﻭ ﻣﻊ ﺃﺩﺍﺓ ﻣﺴﺎﻋﺪﺓ ﺃﺧﺮﻯ‪ .
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‫‪) NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME PROGRAMS AND TRY AGAIN‬ﺫﺍﻛﺮﺓ ﻏﻴﺮ ﻛﺎﻓﻴﺔ‬ ‫ﺃﻭ ﻣﺼﺎﺩﺭ ﻏﻴﺮ ﻛﺎﻓﻴﺔ‪ .‬ﻗﻢ ﺑﺈﻧﻬﺎء ﺑﻌﺾ ﺍﻟﺒﺮﺍﻣﺞ ﻭﺍﻟﻤﺤﺎﻭﻟﺔ ﻣﺮﺓ ﺃﺧﺮﻯ( — ﻟﻘﺪ ﻗﻤﺖ ﺑﺘﺸﻐﻴﻞ ﺍﻟﻜﺜﻴﺮ ﻣﻦ ﺍﻟﺒﺮﺍﻣﺞ‬ ‫ﻓﻲ ﺁﻥ ﻭﺍﺣﺪ‪ .‬ﻗﻢ ﺑﺈﻏﻼﻕ ﺟﻤﻴﻊ ﺍﻹﻃﺎﺭﺍﺕ ﻭﺍﻓﺘﺢ ﺍﻟﺒﺮﻧﺎﻣﺞ ﺍﻟﺬﻱ ﺗﺮﻳﺪ ﺍﺳﺘﺨﺪﺍﻣﻪ‪.‬‬ ‫‪) OPERATING SYSTEM NOT FOUND‬ﻟﻢ ﻳﺘﻢ ﺍﻟﻌﺜﻮﺭ ﻋﻠﻰ ﻧﻈﺎﻡ ﺗﺸﻐﻴﻞ( — ﻗﻢ ﺑﺈﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‬ ‫)ﺭﺍﺟﻊ ‪) Service Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﻣﻮﻗﻊ ‪.(support.dell.com‬‬ ‫ﺇﺫﺍ ﺍﺳﺘﻤﺮﺕ ﺍﻟﻤﺸﻜﻠﺔ‪ ،‬ﻓﺎﺗﺼﻞ ﺑﺸﺮﻛﺔ ‪) Dell‬ﺭﺍﺟﻊ "ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪ "Dell‬ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.
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‫‪) TIME-OF-DAY CLOCK LOST POWER‬ﺳﺎﻋﺔ ﺗﺤﺪﻳﺪ ﺍﻟﻮﻗﺖ ﻓﻘﺪﺕ ﺍﻟﻄﺎﻗﺔ( — ﺇﻋﺪﺍﺩﺍﺕ ﺗﻬﻴﺌﺔ ﺍﻟﻨﻈﺎﻡ ﺗﺎﻟﻔﺔ‪ .‬ﻗﻢ‬ ‫ﺑﺘﻮﺻﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﻤﺄﺧﺬ ﻟﻠﺘﻴﺎﺭ ﺍﻟﻜﻬﺮﺑﺎﺋﻲ ﻟﺸﺤﻦ ﺍﻟﺒﻄﺎﺭﻳﺔ‪ .‬ﺇﺫﺍ ﺍﺳﺘﻤﺮﺕ ﺍﻟﻤﺸﻜﻠﺔ‪ ،‬ﺣﺎﻭﻝ ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﺒﻴﺎﻧﺎﺕ‬ ‫ﻋﻦ ﻃﺮﻳﻖ ﺍﻟﺪﺧﻮﻝ ﺇﻟﻰ ﺑﺮﻧﺎﻣﺞ ﺇﻋﺪﺍﺩ ﺍﻟﻨﻈﺎﻡ‪ ،‬ﺛﻢ ﺍﻟﺨﺮﻭﺝ ﻣﻦ ﺍﻟﺒﺮﻧﺎﻣﺞ ﻓﻲ ﺍﻟﺤﺎﻝ )ﺭﺍﺟﻊ ‪Service‬‬ ‫‪) Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﺍﻟﻤﻮﻗﻊ ‪ .(support.dell.com‬ﺇﺫﺍ ﻋﺎﺩﺕ ﺍﻟﺮﺳﺎﻟﺔ ﻟﻠﻈﻬﻮﺭ‪ ،‬ﻓﺎﺗﺼﻞ‬ ‫ﺑﺸﺮﻛﺔ ‪) Dell‬ﺭﺍﺟﻊ "ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪ "Dell‬ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.
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‫‪) Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﻣﻮﻗﻊ ‪ support.dell.com‬ﺃﻭ ﺍﻧﻈﺮ "ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪ "Dell‬ﻓﻲ‬ ‫ﺍﻟﺼﻔﺤﺔ ‪ ٦٥‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻤﺴﺎﻋﺪﺓ‪.‬‬ ‫‪) CPU FAN FAILURE‬ﺧﻠﻞ ﻓﻲ ﻣﺮﻭﺣﺔ ﻭﺣﺪﺓ ﺍﻟﻤﻌﺎﻟﺠﺔ ﺍﻟﻤﺮﻛﺰﻳﺔ( — ﺧﻠﻞ ﻓﻲ ﻣﺮﻭﺣﺔ ﺍﻟﻤﻌﺎﻟﺞ‪ .‬ﻗﻢ ﺑﺎﺳﺘﺒﺪﺍﻝ‬ ‫ﻣﺮﻭﺣﺔ ﺍﻟﻤﻌﺎﻟﺞ‪ .‬ﺍﻧﻈﺮ ‪) Service Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﻣﻮﻗﻊ ‪.support.dell.com‬‬ ‫‪) HARD-DISK DRIVE FAILURE‬ﺧﻠﻞ ﻓﻲ ﻣﺤﺮﻙ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ( — ﺧﻠﻞ ﻣﺤﺘﻤﻞ ﻓﻲ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ ﺃﺛﻨﺎء‬ ‫ﺇﺟﺮﺍء ﻋﻤﻠﻴﺔ ‪ POST‬ﻋﻠﻰ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‪ .
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‫ﻟﺒﺪء ﺗﺸﻐﻴﻞ ﺃﺩﺍﺓ ﺍﺳﺘﻜﺸﺎﻑ ﺃﺧﻄﺎء ﺍﻷﺟﻬﺰﺓ ﻭﺇﺻﻼﺣﻬﺎ‪:‬‬ ‫‪:Windows Vista‬‬ ‫‪ ١‬ﺍﻧﻘﺮ ﻓﻮﻕ ﺯﺭ ‪) Start‬ﺍﺑﺪﺃ( ﻓﻲ ﻧﻈﺎﻡ ‪Windows Vista‬‬ ‫‪) Support‬ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ﻭﺍﻟﺪﻋﻢ(‪.‬‬ ‫‪ ،‬ﻭﺍﻧﻘﺮ ﻓﻮﻕ ‪Help and‬‬ ‫‪ ٢‬ﺍﻛﺘﺐ ‪) hardware troubleshooter‬ﺃﺩﺍﺓ ﺍﺳﺘﻜﺸﺎﻑ ﺃﺧﻄﺎء ﺍﻷﺟﻬﺰﺓ ﻭﺇﺻﻼﺣﻬﺎ(‬ ‫ﻓﻲ ﺣﻘﻞ ﺍﻟﺒﺤﺚ ﻭﺍﺿﻐﻂ ﻋﻠﻰ >‪
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‫ﺑﺪء ﺗﺸﻐﻴﻞ ‪ Dell Diagnostics‬ﻣﻦ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ ﺃﻭ ﻭﺳﺎﺋﻂ ‪) Drivers and Utilities‬ﺑﺮﺍﻣﺞ‬ ‫ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ(‪.‬‬ ‫ﺑﺪء ﺗﺸﻐﻴﻞ ‪ Dell Diagnostics‬ﻣﻦ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺇﺫﺍ ﺗﻌﺬﺭ ﻋﻠﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻋﺮﺽ ﺻﻮﺭﺓ ﺍﻟﺸﺎﺷﺔ‪ ،‬ﺭﺍﺟﻊ "ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪ "Dell‬ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.٦٥‬‬ ‫‪ ١‬ﺗﺄﻛﺪ ﻣﻦ ﺗﻮﺻﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﻤﺄﺧﺬ ﺗﻴﺎﺭ ﻛﻬﺮﺑﺎﺋﻲ ﻳﻌﻤﻞ ﺑﻜﻔﺎءﺓ‪.‬‬ ‫‪ ٢‬ﻗﻢ ﺑﺘﺸﻐﻴﻞ )ﺃﻭ ﺇﻋﺎﺩﺓ ﺗﺸﻐﻴﻞ( ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫‪ ٣‬ﻋﻨﺪ ﻇﻬﻮﺭ ﺷﻌﺎﺭ ™‪ ،DELL‬ﺍﺿﻐﻂ ﻋﻠﻰ >‪ ‪.
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‫‪ ٧‬ﻋﻨﺪﻣﺎ ﺗﻈﻬﺮ ﺍﻟﻘﺎﺋﻤﺔ ﺍﻟﺮﺋﻴﺴﻴﺔ ﻝ ‪ ،Dell Diagnostics‬ﺣﺪﺩ ﺍﻻﺧﺘﺒﺎﺭ ﺍﻟﺬﻱ ﺗﺮﻳﺪ ﺗﺸﻐﻴﻠﻪ ﻭﺍﺗﺒﻊ‬ ‫ﺍﻹﺭﺷﺎﺩﺍﺕ ﺍﻟﺘﻲ ﺗﻈﻬﺮ ﻋﻠﻰ ﺍﻟﺸﺎﺷﺔ‪.‬‬ ‫ﺗﻠﻤﻴﺤﺎﺕ ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ‬ ‫ﺍﺗﺒﻊ ﻫﺬﻩ ﺍﻟﺘﻠﻤﻴﺤﺎﺕ ﻋﻨﺪ ﺍﺳﺘﻜﺸﺎﻑ ﺃﺧﻄﺎء ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ ﻭﺇﺻﻼﺣﻬﺎ‪:‬‬ ‫• ﺇﺫﺍ ﺃﺿﻔﺖ ﺃﻭ ﺃﺯﻟﺖ ﺟﺰءﺍً ﻗﺒﻞ ﺃﻥ ﺗﺒﺪﺃ ﺍﻟﻤﺸﻜﻠﺔ‪ ،‬ﺭﺍﺟﻊ ﺇﺟﺮﺍءﺍﺕ ﺍﻟﺘﺜﺒﻴﺖ ﻭﺗﺄﻛﺪ ﻣﻦ ﺃﻥ ﺍﻟﺠﺰء ﻣﺜﺒﺖ‬ ‫ﺑﺸﻜﻞ ﺻﺤﻴﺢ )ﺭﺍﺟﻊ ‪) Service Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﻣﻮﻗﻊ ‪.(support.dell.com‬‬ ‫•‬ ‫ﺇﺫﺍ ﻟﻢ ﻳﻌﻤﻞ ﺃﺣﺪ ﺍﻷﺟﻬﺰﺓ‪ ،‬ﻓﺘﺄﻛﺪ ﻣﻦ ﺗﻮﺻﻴﻠﻪ ﺑﺸﻜﻞ ﺻﺤﻴﺢ‪.
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‫ﺇﺫﺍ ﻛﺎﻥ ﻣﺼﺒﺎﺡ ﺍﻟﻄﺎﻗﺔ ﻳﻀﻲء ﺑﺎﻟﻠﻮﻥ ﺍﻷﺯﺭﻕ ﻭﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻻ ﻳﺴﺘﺠﻴﺐ —‬ ‫•‬ ‫ﺗﺄﻛﺪ ﻣﻦ ﺗﻮﺻﻴﻞ ﺍﻟﺸﺎﺷﺔ ﻭﺗﺸﻐﻴﻠﻬﺎ‪.‬‬ ‫•‬ ‫ﺇﺫﺍ ﻛﺎﻧﺖ ﺍﻟﺸﺎﺷﺔ ﻣﺘﺼﻠﺔ ﻭﻗﻴﺪ ﺍﻟﺘﺸﻐﻴﻞ‪ ،‬ﺭﺍﺟﻊ "ﺃﻛﻮﺍﺩ ﺻﻮﺕ ﺍﻟﺘﻨﺒﻴﻪ" ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.٣١‬‬ ‫ﺇﺫﺍ ﻛﺎﻥ ﻣﺼﺒﺎﺡ ﺍﻟﻄﺎﻗﺔ ﻳﻮﻣﺾ ﺑﺎﻟﻠﻮﻥ ﺍﻷﺯﺭﻕ — ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻓﻲ ﻭﺿﻊ ﺍﻻﻧﺘﻈﺎﺭ‪ .‬ﺍﺿﻐﻂ ﻋﻠﻰ ﺃﻱ ﻣﻔﺘﺎﺡ ﻋﻠﻰ‬ ‫ﻟﻮﺣﺔ ﺍﻟﻤﻔﺎﺗﻴﺢ ﺃﻭ ﻗﻢ ﺑﺘﺤﺮﻳﻚ ﺍﻟﻤﺎﻭﺱ ﺃﻭ ﺍﺿﻐﻂ ﻋﻠﻰ ﺯﺭ ﺍﻟﻄﺎﻗﺔ ﻻﺳﺘﺌﻨﺎﻑ ﺍﻟﺘﺸﻐﻴﻞ ﺍﻟﻌﺎﺩﻱ‪.
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‫•‬ ‫ﻗﻢ ﺑﺈﻋﺎﺩﺓ ﺗﺮﻛﻴﺐ ﻭﺣﺪﺍﺕ ﺍﻟﺬﺍﻛﺮﺓ )ﺭﺍﺟﻊ ‪) Service Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﻣﻮﻗﻊ‬ ‫‪ (support.dell.com‬ﻟﻀﻤﺎﻥ ﺍﺗﺼﺎﻝ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﺎﻟﺬﺍﻛﺮﺓ ﺑﻨﺠﺎﺡ‪.‬‬ ‫•‬ ‫ﻗﻢ ﺑﺘﺸﻐﻴﻞ ﺑﺮﻧﺎﻣﺞ ‪) Dell Diagnostics‬ﺭﺍﺟﻊ "‪ "Dell Diagnostics‬ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.(٤٠‬‬ ‫ﺇﺫﺍ ﻭﺍﺟﻬﺖ ﺃﻳﺔ ﻣﺸﻜﻼﺕ ﺃﺧﺮﻯ ﻓﻲ ﺍﻟﺬﺍﻛﺮﺓ —‬ ‫•‬ ‫ﻗﻢ ﺑﺈﻋﺎﺩﺓ ﺗﺮﻛﻴﺐ ﻭﺣﺪﺍﺕ ﺍﻟﺬﺍﻛﺮﺓ )ﺭﺍﺟﻊ ‪) Service Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﻣﻮﻗﻊ‬ ‫‪ (support.dell.com‬ﻟﻀﻤﺎﻥ ﺍﺗﺼﺎﻝ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﺎﻟﺬﺍﻛﺮﺓ ﺑﻨﺠﺎﺡ‪.
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‫ﺗﻮﻗﻒ ﺃﺣﺪ ﺍﻟﺒﺮﺍﻣﺞ ﻋﻦ ﺍﻻﺳﺘﺠﺎﺑﺔ‬ ‫ﻗﻢ ﺑﺈﻧﻬﺎء ﺍﻟﺒﺮﻧﺎﻣﺞ —‬ ‫‪ ١‬ﺍﺿﻐﻂ ﻋﻠﻰ >‪
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‫ﻣﺸﻜﻼﺕ ﺃﺧﺮﻯ ﻓﻲ ﺍﻟﺒﺮﺍﻣﺞ‬ ‫ﺭﺍﺟﻊ ﻭﺛﺎﺋﻖ ﺍﻟﺒﺮﺍﻣﺞ ﺃﻭ ﺍﺗﺼﻞ ﺑﺠﻬﺔ ﺗﺼﻨﻴﻊ ﺍﻟﺒﺮﺍﻣﺞ ﻟﻠﺘﻌﺮﻑ ﻋﻠﻰ ﻣﻌﻠﻮﻣﺎﺕ ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ —‬ ‫•‬ ‫ﺗﺄﻛﺪ ﻣﻦ ﺃﻥ ﺍﻟﺒﺮﻧﺎﻣﺞ ﻣﺘﻮﺍﻓﻖ ﻣﻊ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﺍﻟﻤﺜﺒﺖ ﻋﻠﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ‪.‬‬ ‫•‬ ‫ﺗﺄﻛﺪ ﻣﻦ ﺃﻥ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ ﻳﻔﻲ ﺑﺎﻟﺤﺪ ﺍﻷﺩﻧﻰ ﻟﻤﺘﻄﻠﺒﺎﺕ ﺍﻷﺟﻬﺰﺓ ﺍﻟﻀﺮﻭﺭﻳﺔ ﻟﺘﺸﻐﻴﻞ ﺍﻟﺒﺮﺍﻣﺞ‪.‬‬ ‫ﺍﻧﻈﺮ ﻭﺛﺎﺋﻖ ﺍﻟﺒﺮﺍﻣﺞ ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‪.‬‬ ‫•‬ ‫ﺗﺄﻛﺪ ﻣﻦ ﺗﺜﺒﻴﺖ ﺍﻟﺒﺮﻧﺎﻣﺞ ﻭﺗﻬﻴﺌﺘﻪ ﺑﺸﻜﻞ ﺻﺤﻴﺢ‪.‬‬ ‫•‬ ‫ﺗﺤﻘﻖ ﻣﻦ ﺃﻥ ﺑﺮﺍﻣﺞ ﺗﺸﻐﻴﻞ ﺍﻟﺠﻬﺎﺯ ﻻ ﺗﺘﻌﺎﺭﺽ ﻣﻊ ﺍﻟﺒﺮﻧﺎﻣﺞ‪.
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‫ﺇﺫﺍ ﻟﻢ ﻳﻈﻬﺮ ﺭﻣﺰ ‪) Dell Support‬ﺩﻋﻢ ‪ (Dell‬ﻓﻲ ﺷﺮﻳﻂ ﺍﻟﻤﻬﺎﻡ‪:‬‬ ‫‪ ١‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ(← ‪) All Programs‬ﻛﻞ ﺍﻟﺒﺮﺍﻣﺞ(← ‪Dell Support‬‬ ‫)ﺩﻋﻢ ‪) Dell Support Settings ← (Dell‬ﺇﻋﺪﺍﺩﺍﺕ ﺩﻋﻢ ‪.(Dell‬‬ ‫‪ ٢‬ﺗﺄﻛﺪ ﻣﻦ ﺗﺤﺪﻳﺪ ﺍﻟﺨﻴﺎﺭ ‪) Show icon on the taskbar‬ﻋﺮﺽ ﺍﻟﺮﻣﺰ ﻋﻠﻰ ﺷﺮﻳﻂ‬ ‫ﺍﻟﻤﻬﺎﻡ(‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺇﺫﺍ ﻟﻢ ﺗﻜﻦ ﺍﻷﺩﺍﺓ ﺍﻟﻤﺴﺎﻋﺪﺓ ﻟﺪﻋﻢ ‪ Dell‬ﻣﺘﺎﺣﺔ ﻣﻦ ﻗﺎﺋﻤﺔ ‪) Start‬ﺍﺑﺪﺃ(‪ ،‬ﺍﻧﺘﻘﻞ ﺇﻟﻰ‬ ‫‪ support.dell.com‬ﻭﻗﻢ ﺑﺘﻨﺰﻳﻞ ﺍﻟﺒﺮﻧﺎﻣﺞ‪.
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‫‪٤٨‬‬ ‫ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ‬
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‫‪٥‬‬ ‫ﺇﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ ﺍﻟﺒﺮﺍﻣﺞ‬ ‫ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﺍﻟﺘﻌﺮﻑ ﻋﻠﻰ ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﺇﺫﺍ ﻭﺍﺟﻬﺖ ﻣﺸﻜﻠﺔ ﻓﻲ ﺃﻱ ﺟﻬﺎﺯ‪ ،‬ﻓﻌﻠﻴﻚ ﺗﺤﺪﻳﺪ ﻣﺎ ﺇﺫﺍ ﻛﺎﻥ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻫﻮ ﻣﺼﺪﺭ ﺍﻟﻤﺸﻜﻠﺔ ﺃﻡ ﻻ‪ ،‬ﻭﺇﺫﺍ‬ ‫ﻟﺰﻡ ﺍﻷﻣﺮ‪ ،‬ﺗﺤﺪﻳﺚ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ‪.‬‬ ‫®‪:Microsoft® Windows Vista‬‬ ‫‪ ١‬ﺍﻧﻘﺮ ﻓﻮﻕ ﺍﻟﺰﺭ ™‪) Start‬ﺍﺑﺪﺃ( ﻓﻲ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ‪Windows Vista‬‬ ‫ﺍﻟﻤﺎﻭﺱ ﺍﻷﻳﻤﻦ ﻓﻮﻕ ‪) Computer‬ﺍﻟﻜﻤﺒﻴﻮﺗﺮ(‪.‬‬ ‫‪ ،‬ﺛﻢ ﺍﻧﻘﺮ ﺑﺰﺭ‬ ‫‪ ٢‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Properties‬ﺧﺼﺎﺋﺺ(← ‪) Device Manager‬ﺇﺩﺍﺭﺓ ﺍﻷﺟﻬﺰﺓ(‪.
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‫ﺇﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ‬ ‫ﺇﺷﻌﺎﺭ‪ :‬ﻳﻮﻓﺮ ﻛﻞ ﻣﻦ ﻣﻮﻗﻊ ﺍﻟﺪﻋﻢ ‪ Dell Support‬ﺍﻟﺘﺎﺑﻊ ﻟﺸﺮﻛﺔ ‪ Dell‬ﻋﻠﻰ ﺍﻹﻧﺘﺮﻧﺖ ﻋﻠﻰ‬ ‫‪ support.dell.com‬ﻭﻭﺳﺎﺋﻂ ‪) Drivers and Utilities‬ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ(‪،‬‬ ‫ﺑﺮﺍﻣﺞ ﺗﺸﻐﻴﻞ ﻣﻌﺘﻤﺪﺓ ﻷﺟﻬﺰﺓ ﻛﻤﺒﻴﻮﺗﺮ ™‪ .Dell‬ﺇﺫﺍ ﻗﻤﺖ ﺑﺘﺜﺒﻴﺖ ﺑﺮﺍﻣﺞ ﺗﺸﻐﻴﻞ ﻣﻦ ﻣﺼﺎﺩﺭ ﺃﺧﺮﻯ‪ ،‬ﻓﻘﺪ ﻻ‬ ‫ﻳﻌﻤﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﺸﻜﻞ ﺻﺤﻴﺢ‪.
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‫‪ ٢‬ﺍﺗﺒﻊ ﺍﻟﻤﻄﺎﻟﺒﺎﺕ ﺍﻟﺘﻲ ﺗﻈﻬﺮ ﻋﻠﻰ ﺍﻟﺸﺎﺷﺔ ﻋﻨﺪ ﺑﺪء ﺗﺸﻐﻴﻞ ﺑﺮﻧﺎﻣﺞ ﺗﺜﺒﻴﺖ ﻭﺳﺎﺋﻂ ‪Drivers and‬‬ ‫‪) Utilities‬ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ(‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻓﻲ ﻣﻌﻈﻢ ﺍﻟﺤﺎﻻﺕ ﻳﺒﺪﺃ ﺑﺮﻧﺎﻣﺞ ‪) Drivers and Utilities‬ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ‬ ‫ﺍﻟﻤﺴﺎﻋﺪﺓ( ﺗﻠﻘﺎﺋﻴﺎً‪ .‬ﺇﺫﺍ ﻟﻢ ﻳﺒﺪﺃ ﺍﻟﺘﺸﻐﻴﻞ ﺗﻠﻘﺎﺋ ًﻴًﺎ‪ ،‬ﻓﻘﻢ ﺑﻔﺘﺢ ‪ ،Windows Explorer‬ﻭﺍﻧﻘﺮ ﻓﻮﻕ ﺩﻟﻴﻞ‬ ‫ﻣﺤﺮﻙ ﺍﻟﻮﺳﺎﺋﻂ ﻟﻌﺮﺽ ﻣﺤﺘﻮﻳﺎﺕ ﺍﻟﻮﺳﺎﺋﻂ‪ ،‬ﺛﻢ ﺍﻧﻘﺮ ﻧﻘﺮﺍً ﻣﺰﺩﻭﺟﺎً ﻓﻮﻕ ﻣﻠﻒ ‪.autorcd.
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‫‪ ٣‬ﺍﻧﻘﺮ ﻧﻘﺮﺍً ﻣﺰﺩﻭﺟﺎً ﻓﻮﻕ ﻧﻮﻉ ﺍﻟﺠﻬﺎﺯ ﺍﻟﺬﻱ ﺗﻘﻮﻡ ﺑﺘﺜﺒﻴﺖ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻟﻪ )ﻋﻠﻰ ﺳﺒﻴﻞ ﺍﻟﻤﺜﺎﻝ‪،‬‬ ‫‪) Audio‬ﺻﻮﺕ( ﺃﻭ ‪) Video‬ﻓﻴﺪﻳﻮ((‪.‬‬ ‫‪ ٤‬ﺍﻧﻘﺮ ﻧﻘﺮﺍً ﻣﺰﺩﻭﺟﺎً ﻓﻮﻕ ﺍﺳﻢ ﺍﻟﺠﻬﺎﺯ ﺍﻟﺬﻱ ﺗﻘﻮﻡ ﺑﺘﺜﺒﻴﺖ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻟﻪ‪.‬‬ ‫‪ ٥‬ﺍﻧﻘﺮ ﻓﻮﻕ ﻋﻼﻣﺔ ﺍﻟﺘﺒﻮﻳﺐ ‪) Driver‬ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ(← ‪) Update Driver‬ﺗﺤﺪﻳﺚ ﺑﺮﻧﺎﻣﺞ‬ ‫ﺍﻟﺘﺸﻐﻴﻞ(← ‪) Browse my computer for driver software‬ﺍﺳﺘﻌﺮﺍﺽ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﺑﺤﺜﺎً ﻋﻦ ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ(‪.‬‬ ‫‪ ٦‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Browse‬ﺍﺳﺘﻌﺮﺍﺽ( ﻭﺍﺳﺘﻌﺮﺽ ﺇﻟﻰ ﺍﻟﻤﻜﺎﻥ ﺍﻟﺬﻱ ﻗﻤﺖ ﺑﻨﺴﺦ ﻣﻠﻔﺎﺕ ﺑﺮﻧﺎﻣﺞ‬ ‫ﺍﻟﺘﺸﻐﻴﻞ ﻓﻴﻪ ﻣﺴﺒﻘﺎً‪.
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‫ﺇﺷﻌﺎﺭ‪ :‬ﻗﻢ ﺑﺸﻜﻞ ﻣﻨﺘﻈﻢ ﺑﻌﻤﻞ ﻧﺴﺦ ﺍﺣﺘﻴﺎﻃﻴﺔ ﻣﻦ ﻣﻠﻔﺎﺕ ﺍﻟﺒﻴﺎﻧﺎﺕ‪ .‬ﻓﺨﺎﺻﻴﺔ ‪System Restore‬‬ ‫)ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﻈﺎﻡ( ﻻ ﺗﺮﺍﻗﺐ ﻣﻠﻔﺎﺕ ﺍﻟﺒﻴﺎﻧﺎﺕ ﻭﻻ ﺗﻘﻮﻡ ﺑﺎﺳﺘﻌﺎﺩﺗﻬﺎ‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺗﻤﺖ ﻛﺘﺎﺑﺔ ﺍﻹﺟﺮﺍءﺍﺕ ﺍﻟﻤﺬﻛﻮﺭﺓ ﻓﻲ ﻫﺬﺍ ﺍﻟﻤﺴﺘﻨﺪ ﻟﻠﻌﺮﺽ ﺍﻻﻓﺘﺮﺍﺿﻲ ﻓﻲ ‪ ،Windows‬ﻟﺬﻟﻚ ﻗﺪ ﻻ‬ ‫ﺗﻨﻄﺒﻖ ﺇﺫﺍ ﻗﻤﺖ ﺑﻀﺒﻂ ﻛﻤﺒﻴﻮﺗﺮ ™‪ Dell‬ﻋﻠﻰ ﻋﺮﺽ ‪ Windows) Windows Classic‬ﺍﻟﻜﻼﺳﻴﻜﻲ(‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻗﻢ ﺑﺈﻋﺪﺍﺩ ﺟﻬﺎﺯ ﻛﻤﺒﻴﻮﺗﺮ ™‪ Dell‬ﻋﻠﻰ ﻋﺮﺽ ‪ Windows Classic‬ﺍﻟﻜﻼﺳﻴﻜﻲ‬ ‫ﺑﺪء ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﻈﺎﻡ‬ ‫‪:Windows Vista‬‬ ‫‪ ١‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ(‬ ‫‪.
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‫‪:Windows Vista‬‬ ‫‪ ١‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ(‬ ‫‪.‬‬ ‫‪ ٢‬ﻓﻲ ﻣﺮﺑﻊ ‪) Start Search‬ﺑﺪء ﺍﻟﺒﺤﺚ(‪ ،‬ﺍﻛﺘﺐ ‪) System Restore‬ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﻈﺎﻡ(‬ ‫ﻭﺍﺿﻐﻂ ﻋﻠﻰ >‪.
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‫ﺑﺮﻧﺎﻣﺞ ‪ Dell Factory Image Restore‬ﻓﻲ ‪Windows Vista‬‬ ‫‪ ١‬ﻗﻢ ﺑﺘﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ .‬ﻋﻨﺪ ﻇﻬﻮﺭ ﺷﻌﺎﺭ ‪ ،Dell‬ﺍﺿﻐﻂ >‪
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‫ﺇﺷﻌﺎﺭ‪ :‬ﻗﺒﻞ ﺍﻟﻘﻴﺎﻡ ﺑﺎﻟﺘﺜﺒﻴﺖ‪ ،‬ﻗﻢ ﺑﻌﻤﻞ ﻧﺴﺦ ﺍﺣﺘﻴﺎﻃﻴﺔ ﻟﺠﻤﻴﻊ ﻣﻠﻔﺎﺕ ﺍﻟﺒﻴﺎﻧﺎﺕ ﺍﻟﻤﻮﺟﻮﺩﺓ ﻋﻠﻰ ﻣﺤﺮﻙ ﺍﻟﻘﺮﺹ‬ ‫ﺍﻟﺼﻠﺐ ﺍﻷﺳﺎﺳﻲ‪ .‬ﻟﻠﻘﻴﺎﻡ ﺑﺎﻟﺘﻬﻴﺌﺔ ﺍﻟﺘﻘﻠﻴﺪﻳﺔ ﻟﻤﺤﺮﻙ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‪ ،‬ﻳﺘﻢ ً‬ ‫ﺃﻭﻻ ﺍﻟﻜﺸﻒ ﻋﻦ ﻣﺤﺮﻙ ﺍﻟﻘﺮﺹ‬ ‫ﺍﻟﺼﻠﺐ ﺍﻷﺳﺎﺳﻲ ﺑﻮﺍﺳﻄﺔ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫ﻻﺳﺘﻌﺎﺩﺓ ﺗﺜﺒﻴﺖ ‪ ،Windows‬ﺗﺤﺘﺎﺝ ﺇﻟﻰ ﻭﺳﺎﺋﻂ ‪) Operating System‬ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ( ﻣﻦ‬ ‫™‪ Dell‬ﻭﻭﺳﺎﺋﻂ ‪) Drivers and Utilities‬ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ( ﻣﻦ ‪.
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‫‪٦‬‬ ‫ﺍﻟﺒﺤﺚ ﻋﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻗﺪ ﺗﻜﻮﻥ ﺑﻌﺾ ﺍﻟﻤﺰﺍﻳﺎ ﺃﻭ ﺍﻟﻮﺳﺎﺋﻂ ﺍﺧﺘﻴﺎﺭﻳﺔ‪ ،‬ﻭﻗﺪ ﻻ ﻳﺘﻢ ﺷﺤﻨﻬﺎ ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪ .‬ﻭﻗﺪ ﻻ‬ ‫ﺗﺘﻮﺍﻓﺮ ﺑﻌﺾ ﺍﻟﻤﺰﺍﻳﺎ ﺃﻭ ﺍﻟﻮﺳﺎﺋﻂ ﻓﻲ ﺑﻠﺪﺍﻥ ﻣﻌﻴﻨﺔ‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻳﺠﻮﺯ ﺷﺤﻦ ﻣﻌﻠﻮﻣﺎﺕ ﺇﺿﺎﻓﻴﺔ ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪.‬‬ ‫ﺍﻟﻤﺴﺘﻨﺪ‪/‬ﺍﻟﻮﺳﺎﺋﻂ‪/‬ﺍﻟﻤﻠﺼﻖ‬ ‫‪) Service Tag‬ﺭﻗﻢ ﺍﻟﺼﻴﺎﻧﺔ(‪Express /‬‬ ‫‪) Service Code‬ﺭﻣﺰ ﺍﻟﺨﺪﻣﺔ ﺍﻟﺴﺮﻳﻌﺔ(‬ ‫ﻳﻮﺟﺪ ‪) Service Tag‬ﺭﻗﻢ ﺍﻟﺼﻴﺎﻧﺔ( ﻭ‪Express‬‬ ‫‪) Service Code‬ﺭﻣﺰ ﺍﻟﺨﺪﻣﺔ ﺍﻟﺴﺮﻳﻌﺔ( ﻋﻠﻰ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ‪.
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‫ﺍﻟﻤﺴﺘﻨﺪ‪/‬ﺍﻟﻮﺳﺎﺋﻂ‪/‬ﺍﻟﻤﻠﺼﻖ‬ ‫ﺍﻟﻤﺤﺘﻮﻳﺎﺕ‬ ‫• ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﻀﻤﺎﻥ‬ ‫ﻭﺛﺎﺋﻖ ﺍﻷﻣﺎﻥ ﻭﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﺘﻨﻈﻴﻤﻴﺔ ﻭﺍﻟﻀﻤﺎﻥ ﻭﺍﻟﺪﻋﻢ‬ ‫ﻗﺪ ﻻ ﻳﺘﻢ ﺷﺤﻦ ﻫﺬﺍ ﺍﻟﻨﻮﻉ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﻟﺪﻳﻚ‪ .‬ﻟﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﺘﻨﻈﻴﻤﻴﺔ‪ ،‬ﺭﺍﺟﻊ‬ ‫• ﺗﻌﻠﻴﻤﺎﺕ ﺍﻷﻣﺎﻥ‬ ‫‪Regulatory Compliance Homepage‬‬ ‫• ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﺘﻨﻈﻴﻤﻴﺔ‬ ‫)ﺍﻟﺼﻔﺤﺔ ﺍﻟﺮﺋﻴﺴﻴﺔ ﻟﺴﻴﺎﺳﺔ ﺍﻻﻟﺘﺰﺍﻡ ﺑﺎﻟﻘﻮﺍﻧﻴﻦ( ﻋﻠﻰ‬ ‫‪ www.dell.com‬ﻋﻠﻰ ﺍﻟﻤﻮﻗﻊ ﺍﻟﺘﺎﻟﻲ‪:‬‬ ‫• ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﻬﻨﺪﺳﺔ ﺍﻟﺒﺸﺮﻳﺔ‬ ‫‪.www.dell.
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‫‪٧‬‬ ‫ﺍﻟﻮﺻﻮﻝ ﺇﻟﻰ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ‬ ‫ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻤﺴﺎﻋﺪﺓ‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﺇﺫﺍ ﺃﺭﺩﺕ ﺇﺯﺍﻟﺔ ﻏﻄﺎء ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻓﻘﻢ ً‬ ‫ﺃﻭﻻ ﺑﻔﺼﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻭﻛﺎﺑﻼﺕ ﺍﻟﻤﻮﺩﻡ ﻋﻦ ﻛﺎﻓﺔ ﻣﺂﺧﺬ ﺍﻟﺘﻴﺎﺭ‬ ‫ﺍﻟﻜﻬﺮﺑﺎﺋﻲ‪ .‬ﺍﺗﺒﻊ ﺇﺭﺷﺎﺩﺍﺕ ﺍﻷﻣﺎﻥ ﺍﻟﻮﺍﺭﺩﺓ ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫ﺇﺫﺍ ﻭﺍﺟﻬﺖ ﻣﺸﻜﻠﺔ ﻓﻲ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻳﻤﻜﻨﻚ ﺍﻟﻘﻴﺎﻡ ﺑﺎﻟﺨﻄﻮﺍﺕ ﺍﻟﺘﺎﻟﻴﺔ ﻟﺘﺸﺨﻴﺺ ﺍﻟﻤﺸﻜﻠﺔ ﻭﺇﺻﻼﺣﻬﺎ‪:‬‬ ‫‪ ١‬ﺭﺍﺟﻊ "ﺍﻟﺘﻠﻤﻴﺤﺎﺕ ﺣﻮﻝ ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ" ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪ ٤٢‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ‬ ‫ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﻭﺍﻹﺟﺮﺍءﺍﺕ ﺍﻟﺨﺎﺻﺔ ﺑﺎﻟﻤﺸﻜﻠﺔ ﺍﻟﺘﻲ ﻳﻮﺍﺟﻬﻬﺎ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ‪.
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‫ﻣﻼﺣﻈﺔ‪ :‬ﻻ ﺗﺘﻮﺍﻓﺮ ﺑﻌﺾ ﺍﻟﺨﺪﻣﺎﺕ ﺍﻟﺘﺎﻟﻴﺔ ﻓﻲ ﺟﻤﻴﻊ ﺍﻟﺒﻠﺪﺍﻥ ﺧﺎﺭﺝ ﺍﻟﻮﻻﻳﺎﺕ ﺍﻟﻤﺘﺤﺪﺓ‪ .‬ﺍﺗﺼﻞ ﺑﻤﻨﺪﻭﺏ ‪Dell‬‬ ‫ﺍﻟﻤﺤﻠﻲ ﻟﻠﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﺗﻮﺍﻓﺮ ﻫﺬﻩ ﺍﻟﺨﺪﻣﺎﺕ‪.‬‬ ‫ﺍﻟﺪﻋﻢ ﺍﻟﻔﻨﻲ ﻭﺧﺪﻣﺔ ﺍﻟﻌﻤﻼء‬ ‫ﺗﺘﻮﻓﺮ ﺧﺪﻣﺔ ﺍﻟﺪﻋﻢ ﻣﻦ ‪ Dell‬ﻣﻦ ﺃﺟﻞ ﺍﻹﺟﺎﺑﺔ ﻋﻠﻰ ﺃﺳﺌﻠﺘﻚ ﺍﻟﻤﺘﻌﻠﻘﺔ ﺑﺄﺟﻬﺰﺓ ™‪ .Dell‬ﻳﺴﺘﺨﺪﻡ ﻓﺮﻳﻖ‬ ‫ﺍﻟﻌﻤﻞ ﻟﺪﻳﻨﺎ ﻧﻈﺎﻡ ﺗﺸﺨﻴﺺ ﻳﻌﺘﻤﺪ ﻋﻠﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻭﺫﻟﻚ ﻟﺘﻘﺪﻳﻢ ﺇﺟﺎﺑﺎﺕ ﺳﺮﻳﻌﺔ ﻭﺩﻗﻴﻘﺔ‪.‬‬ ‫ﻟﻼﺗﺼﺎﻝ ﺑﺨﺪﻣﺔ ﺍﻟﺪﻋﻢ ﻣﻦ ‪ Dell‬ﺭﺍﺟﻊ "ﻗﺒﻞ ﺃﻥ ﺗﺘﺼﻞ" ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪ ٦٣‬ﺛﻢ ﺍﻧﻈﺮ ﻓﻲ ﻣﻌﻠﻮﻣﺎﺕ ﺍﻻﺗﺼﺎﻝ‬ ‫ﺍﻟﺨﺎﺻﺔ ﺑﻤﻨﻄﻘﺘﻚ ﺃﻭ ﺍﻧﺘﻘﻞ ﺇﻟﻰ ﻣﻮﻗﻊ ‪.support.dell.
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‫•‬ ‫ﻋﻨﺎﻭﻳﻦ ﺍﻟﺒﺮﻳﺪ ﺍﻹﻟﻜﺘﺮﻭﻧﻲ ﺍﻟﺨﺎﺻﺔ ﺑﺨﺪﻣﺔ ‪) Dell Support‬ﺩﻋﻢ ‪(Dell‬‬ ‫‪mobile_support@us.dell.com‬‬ ‫‪support@us.dell.com‬‬ ‫‪) la-techsupport@dell.com‬ﺩﻭﻝ ﺃﻣﺮﻳﻜﺎ ﺍﻟﻼﺗﻴﻨﻴﺔ ﻭﺍﻟﺒﺤﺮ ﺍﻟﻜﺎﺭﻳﺒﻲ ﻓﻘﻂ(‬ ‫‪) apsupport@dell.com‬ﺩﻭﻝ ﺃﺳﻴﺎ‪/‬ﺍﻟﻤﺤﻴﻂ ﺍﻟﻬﺎﺩﻱ ﻓﻘﻂ(‬ ‫•‬ ‫ﻋﻨﺎﻭﻳﻦ ﺍﻟﺒﺮﻳﺪ ﺍﻹﻟﻜﺘﺮﻭﻧﻲ ﺍﻟﺨﺎﺻﺔ ﺑﻘﺴﻢ ﺍﻟﺘﺴﻮﻳﻖ ﻭﺍﻟﻤﺒﻴﻌﺎﺕ ﻟﺪﻯ ‪Dell‬‬ ‫‪) apmarketing@dell.com‬ﺩﻭﻝ ﺃﺳﻴﺎ‪/‬ﺍﻟﻤﺤﻴﻂ ﺍﻟﻬﺎﺩﻱ ﻓﻘﻂ(‬ ‫‪) sales_canada@dell.com‬ﻛﻨﺪﺍ ﻓﻘﻂ(‬ ‫•‬ ‫ﺑﺮﻭﺗﻮﻛﻮﻝ ﻧﻘﻞ ﺍﻟﻤﻠﻔﺎﺕ )‪ (FTP‬ﺑﺪﻭﻥ ﺍﺳﻢ ﺩﺧﻮﻝ‬ ‫‪ftp.dell.
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‫ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﻤﻨﺘﺞ‬ ‫ﺇﺫﺍ ﻛﻨﺖ ﻓﻲ ﺣﺎﺟﺔ ﻟﻤﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﺍﻟﻤﻨﺘﺠﺎﺕ ﺍﻹﺿﺎﻓﻴﺔ ﺍﻟﻤﺘﺎﺣﺔ ﻣﻦ ‪ ،Dell‬ﺃﻭ ﺇﺫﺍ ﻛﻨﺖ ﺗﺮﻏﺐ ﻓﻲ ﺗﻘﺪﻳﻢ‬ ‫ﻃﻠﺒﻴﺔ‪ّ ،‬‬ ‫ﺗﻔﻀﻞ ﺑﺰﻳﺎﺭﺓ ﻣﻮﻗﻊ ‪ Dell‬ﻋﺒﺮ ﺍﻹﻧﺘﺮﻧﺖ ﻋﻠﻰ ‪ .www.dell.com‬ﻟﻼﻃﻼﻉ ﻋﻠﻰ ﺭﻗﻢ ﺍﻟﻬﺎﺗﻒ‬ ‫ﺍﻟﺬﻱ ﻳﻤﻜﻨﻚ ﺍﻻﺗﺼﺎﻝ ﺑﻪ ﻣﻦ ﻣﻨﻄﻘﺘﻚ ﺃﻭ ﻟﻠﺘﺤﺪﺙ ﺇﻟﻰ ﺃﺣﺪ ﻣﺘﺨﺼﺼﻲ ﺍﻟﻤﺒﻴﻌﺎﺕ‪ ،‬ﺭﺍﺟﻊ "ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ‬ ‫‪ "Dell‬ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.
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‫ﻗﺒﻞ ﺃﻥ ﺗﺘﺼﻞ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻳﺠﺐ ﺃﻥ ﻳﻜﻮﻥ ‪) Express Service Code‬ﺭﻣﺰ ﺍﻟﺨﺪﻣﺔ ﺍﻟﺴﺮﻳﻌﺔ( ﻓﻲ ﻣﺘﻨﺎﻭﻝ ﻳﺪﻙ ﻋﻨﺪﻣﺎ‬ ‫ﺗﻘﻮﻡ ﺑﺎﻻﺗﺼﺎﻝ‪ .‬ﻳﺴﺎﻋﺪ ﻫﺬﺍ ﺍﻟﺮﻣﺰ ﺍﻟﻨﻈﺎﻡ ﺍﻟﻬﺎﺗﻔﻲ ﻟﺨﺪﻣﺔ ﺍﻟﺪﻋﻢ ﺍﻵﻟﻲ ﻣﻦ ‪ Dell‬ﻋﻠﻰ ﺗﻮﺟﻴﻪ ﻣﻜﺎﻟﻤﺘﻚ ﺑﺸﻜﻞ‬ ‫ﺃﻛﺜﺮ ﻓﻌﺎﻟﻴﺔ‪ .‬ﻗﺪ ﺗﺘﻢ ﻣﻄﺎﻟﺒﺘﻚ ﺃﻳﻀﺎً ﺑﺈﺩﺧﺎﻝ ‪) Service Tag‬ﻋﻼﻣﺔ ﺍﻟﺨﺪﻣﺔ( )ﺍﻟﻤﻮﺟﻮﺩﺓ ﻋﻠﻰ ﺍﻟﺠﺰء ﺍﻟﺨﻠﻔﻲ‬ ‫ﺃﻭ ﺍﻟﺴﻔﻠﻲ ﻣﻦ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ(‪.‬‬ ‫ﺗﺬﻛﺮ ﺃﻥ ﺗﻘﻮﻡ ﺑﺎﺳﺘﻜﻤﺎﻝ ﻗﺎﺋﻤﺔ ﺗﺪﻗﻴﻖ ﺍﻟﺘﺸﺨﻴﺺ )ﺭﺍﺟﻊ "ﻗﺎﺋﻤﺔ ﺗﺪﻗﻴﻖ ﺍﻟﺘﺸﺨﻴﺺ" ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.
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‫ﻗﺎﺋﻤﺔ ﺗﺪﻗﻴﻖ ﺍﻟﺘﺸﺨﻴﺺ‬ ‫ﺍﻻﺳﻢ‪:‬‬ ‫ﺍﻟﺘﺎﺭﻳﺦ‪:‬‬ ‫ﺍﻟﻌﻨﻮﺍﻥ‪:‬‬ ‫ﺭﻗﻢ ﺍﻟﻬﺎﺗﻒ‪:‬‬ ‫‪) Service Tag‬ﻋﻼﻣﺔ ﺍﻟﺨﺪﻣﺔ( )ﺍﻟﺮﻣﺰ ﺍﻟﺸﺮﻳﻄﻲ ﺍﻟﻤﻮﺟﻮﺩ ﻋﻠﻰ ﺍﻟﺠﺰء ﺍﻟﺨﻠﻔﻲ ﺃﻭ ﺍﻟﺴﻔﻠﻲ ﻣﻦ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ(‪:‬‬ ‫‪) Express Service Code‬ﺭﻣﺰ ﺍﻟﺨﺪﻣﺔ ﺍﻟﺴﺮﻳﻌﺔ(‪:‬‬ ‫‪) Return Material Authorization Number‬ﺭﻗﻢ ﺗﺨﻮﻳﻞ ﺍﻟﻤﻮﺍﺩ ﺍﻟﻤﺮﺗﺠﻌﺔ( )ﺇﺫﺍ ﻣﺎ ﺗﻢ ﺍﻟﺤﺼﻮﻝ‬ ‫ﻋﻠﻴﻪ ﻣﻦ ﻓﻨﻲ ﺩﻋﻢ ‪:(Dell‬‬ ‫ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺇﺻﺪﺍﺭﻩ‪:‬‬ ‫ﺍﻷﺟﻬﺰﺓ‪:‬‬ ‫ﺑﻄﺎﻗﺎﺕ ﺍﻟﺘﻤﺪﻳﺪ‪:‬‬ ‫ﻫﻞ ﺃﻧﺖ ﻣﺘﺼﻞ ﺑﺸﺒﻜﺔ؟ ﻧﻌﻢ ﻻ‬ ‫ﺍﻟﺸﺒﻜﺔ ﻭﺍﻹﺻﺪﺍﺭ ﻭﻣﺤﻮﻝ ﺍﻟﺸﺒﻜﺔ‪:‬‬ ‫ﺍﻟﺒﺮﺍﻣﺞ ﻭﺍﻹﺻﺪﺍﺭﺍﺕ‪:‬‬ ‫ً‬ ‫ﻣﺘﺼﻼ‬ ‫ﺭﺍﺟﻊ ﻭﺛﺎﺋﻖ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﺍ
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‫ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪Dell‬‬ ‫ﺑﺎﻟﻨﺴﺒﺔ ﻟﻠﻌﻤﻼء ﻓﻲ ﺍﻟﻮﻻﻳﺎﺕ ﺍﻟﻤﺘﺤﺪﺓ ﺍﻷﻣﺮﻳﻜﻴﺔ‪ ،‬ﻳﺮﺟﻰ ﺍﻻﺗﺼﺎﻝ ﻋﻠﻰ ‪800-WWW-DELL‬‬ ‫)‪.(800-999-3355‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺇﺫﺍ ﻟﻢ ﻳﻜﻦ ﻟﺪﻳﻚ ﺍﺗﺼﺎﻝ ﻧﺸﻂ ﺑﺎﻹﻧﺘﺮﻧﺖ‪ ،‬ﻓﻴﻤﻜﻨﻚ ﺍﻟﻌﺜﻮﺭ ﻋﻠﻰ ﻣﻌﻠﻮﻣﺎﺕ ﺍﻻﺗﺼﺎﻝ ﻋﻠﻰ ﻓﺎﺗﻮﺭﺓ‬ ‫ﺍﻟﺸﺮﺍء ﺃﻭ ﺇﻳﺼﺎﻝ ﺍﻟﺸﺤﻦ ﺃﻭ ﺍﻟﻔﺎﺗﻮﺭﺓ ﺃﻭ ﻛﺘﺎﻟﻮﺝ ﻣﻨﺘﺞ ‪.Dell‬‬ ‫ﺗﻮﻓﺮ ‪ Dell‬ﺍﻟﻌﺪﻳﺪ ﻣﻦ ﺧﻴﺎﺭﺍﺕ ﺍﻟﺨﺪﻣﺎﺕ ﻭﺍﻟﺪﻋﻢ ﺍﻟﻘﺎﺋﻤﺔ ﻋﻠﻰ ﺍﻟﻬﺎﺗﻒ ﻭﺍﻹﻧﺘﺮﻧﺖ‪ .‬ﻭﺗﺨﺘﻠﻒ ﺣﺎﻟﺔ ﺍﻟﺘﻮﺍﻓﺮ‬ ‫ﻭﻓﻘﺎً ﻟﻠﺪﻭﻟﺔ ﻭﺍﻟﻤﻨﺘﺞ‪ ،‬ﻭﻗﺪ ﻻ ﺗﺘﻮﺍﻓﺮ ﺑﻌﺾ ﺍﻟﺨﺪﻣﺎﺕ ﻓﻲ ﻣﻨﻄﻘﺘﻚ‪ .
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‫‪٦٦‬‬ ‫ﺍﻟﺒﺤﺚ ﻋﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‬
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‫ﺍﻟﻔﻬﺮﺱ‬ ‫ﺃ‬ ‫ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪٦٥ ،٥٩ Dell‬‬ ‫ﺍﺗﻔﺎﻗﻴﺔ ﺗﺮﺧﻴﺺ ﺍﻟﻤﺴﺘﺨﺪﻡ)‪٥٨ ،(EULA‬‬ ‫‪Dell Diagnostics، 40‬‬ ‫ﺑﺪء ﺍﻟﺘﺸﻐﻴﻞ ﻣﻦ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‪٤٠ ،‬‬ ‫ﺑﺪء ﺍﻟﺘﺸﻐﻴﻞ ﻣﻦ ﻭﺳﺎﺋﻂ ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ‪٤١ ،‬‬ ‫‪Dell‬‬ ‫ﺍﻻﺗﺼﺎﻝ ﺑﻬﺎ ‪٦٥ ،٥٩‬‬ ‫ﺃﺩﺍﺓ ﺍﻟﺪﻋﻢ ﺍﻟﻤﺴﺎﻋﺪﺓ‪٤٦ ،‬‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﺴﺦ ﺍﻷﺻﻠﻴﺔ ﻟﻠﺒﻴﺎﻧﺎﺕ‪٥٤ ،‬‬ ‫ﺗﺤﺪﻳﺜﺎﺕ ﺍﻟﺒﺮﺍﻣﺞ‪٤٦ ،‬‬ ‫ﺧﺪﻣﺔ ﺍﻟﺘﺤﺪﻳﺚ ﺍﻟﻔﻨﻲ‪٤٦ ،‬‬ ‫ﺍﻟﺪﻋﻢ ﺍﻟﻔﻨﻲ ﻭﺧﺪﻣﺔ ﺍﻟﻌﻤﻼء‪٦٠ ،‬‬ ‫‪DellConnect، 60‬‬ ‫‪S.M.A.R.
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‫ﺍﻻﺗﺼﺎﻝ ﺑﻬﺎ‪١٦ ،‬‬ ‫ﺇﻋﺪﺍﺩ‪١٦ ،‬‬ ‫ﻣﺤﺪﺩ ﻣﻮﻗﻊ ﺍﻟﺸﺒﻜﺎﺕ ﺍﻟﻼﺳﻠﻜﻴﺔ ‪Wi-Fi‬‬ ‫‪١١ ،catcher‬‬ ‫ﺍﻟﻤﻔﺘﺎﺡ ﺍﻟﻼﺳﻠﻜﻲ‪١١ ،‬‬ ‫ﺍﻟﺒﺤﺚ ﻋﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‪٥٧ ،‬‬ ‫ﺩ‬ ‫ﺩﻋﻢ‪٥٩ ،‬‬ ‫‪٦٠ ،DellConnect‬‬ ‫ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪٦٥ ،Dell‬‬ ‫ﺇﻗﻠﻴﻤﻲ‪٦٠ ،‬‬ ‫ﺍﻟﺨﺪﻣﺎﺕ ﻋﺒﺮ ﺍﻹﻧﺘﺮﻧﺖ‪٦٠ ،‬‬ ‫ﺍﻟﺪﻋﻢ ﺍﻟﻔﻨﻲ ﻭﺧﺪﻣﺔ ﺍﻟﻌﻤﻼء‪٦٠ ،‬‬ ‫ﺏ‬ ‫ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ‪٥٨ ،‬‬ ‫ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ‪،‬‬ ‫ﻭﺇﻋﺎﺩﺓ ﺗﺜﺒﻴﺘﻬﺎ ‪٥٠‬‬ ‫ﺍﻟﺘﻌﺮﻑ ﻋﻠﻴﻬﺎ‪٤٩ ،‬‬ ‫ﺳﺎﺋﻂ ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ‪٥٧ ،‬‬ ‫ﺍﻟﻌﻮﺩﺓ ﺇﻟﻰ ﺇﺻﺪﺍﺭ ﺳﺎﺑﻖ‪٥٠ ،‬‬ ‫ﺩﻟﻴﻞ ﺗﻘﻨﻴﺔ ‪٥٨ ،Dell‬‬ ‫ﺑﺮﺍﻣﺞ‬ ‫ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ‪٤٥-٤٤ ،‬‬ ‫ﺇﻋﺎﺩ
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‫ﻙ‬ ‫ﻭ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﻣﻮﺍﺻﻔﺎﺕ‪٢١ ،‬‬ ‫ﺍﻟﻮﺛﺎﺋﻖ‪٥٧ ،‬‬ ‫ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ‪٥٨ ،‬‬ ‫ﺩﻟﻴﻞ ﺗﻘﻨﻴﺔ ‪٥٨ ،Dell‬‬ ‫ﻡ‬ ‫ﻭﺳﺎﺋﻂ ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ‪،‬‬ ‫‪٥٧،,٥٠‬‬ ‫‪٤٠ ،Dell Diagnostics‬‬ ‫ﺍﻟﻤﺸﻜﻼﺕ‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﺇﻟﻰ ﺍﻟﺤﺎﻟﺔ ﺍﻟﺴﺎﺑﻘﺔ‪٥٢ ،‬‬ ‫ﻣﻌﺎﻟﺞ ﻧﻘﻞ ﺍﻟﻤﻠﻔﺎﺕ ﻭﺍﻹﻋﺪﺍﺩﺍﺕ‪١٧ ،‬‬ ‫ﺍﻟﻤﻌﺎﻟﺠﺎﺕ‬ ‫ﻣﻌﺎﻟﺞ ﺗﻮﺍﻓﻖ ﺍﻟﺒﺮﺍﻣﺞ‪٤٥ ،‬‬ ‫ﻣﻌﺎﻟﺞ ﻧﻘﻞ ﺍﻟﻤﻠﻔﺎﺕ ﻭﺍﻹﻋﺪﺍﺩﺍﺕ‪١٧ ،‬‬ ‫ﻭﺳﺎﺋﻂ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ‪٥٧ ،‬‬ ‫ﻭﺳﺎﺋﻂ‬ ‫ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ‪٥٧ ،‬‬ ‫ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ‪٥٧ ،‬‬ ‫ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﺘﻨﻈﻴﻤﻴﺔ‪٥٨ ،‬‬ ‫ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﺪﻋﻢ‪٥٨ ،‬‬ ‫ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﻀﻤﺎﻥ‪٥٨ ،‬‬ ‫
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‫‪٧٠‬‬ ‫ﺍﻟﻔﻬﺮﺱ‬