Dell Precision M3800 Owner's Manual 1.0 Regulatory Model: P31F Regulatory Type: P31F001 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Working on your computer............................................................................................................ 5 Before working inside your computer................................................................................................................................. 5 Turning off Your Computer..................................................................................................................................................
3 System setup.............................................................................................................................30 Boot Sequence.................................................................................................................................................................... 30 Navigation keys....................................................................................................................................................................
1 Working on your computer Before working inside your computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: • • You have read the safety information that shipped with your computer. A component can be replaced or--if purchased separately--installed by performing the removal procedure in reverse order.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components. 11. Remove any installed ExpressCards or Smart Cards from the appropriate slots.
2 Removing and installing components Recommended Tools The procedures in this document may require the following tools: • • • • • Small flat-blade screwdriver #0 Phillips screwdriver #1 Phillips screwdriver T5 Torx screwdriver Small plastic scribe System Overview Figure 1. Inside View — Back 1. 3. 5. 7. 9. 11. power connector system board speakers I/O board cable WLAN card memory modules 2. 4. 6. 8. 10. 12.
Figure 2. Front View 1. keyboard 3. palmrest 2. touchpad 4. display Removing the Base Cover 1. Follow the procedures in Before Working Inside Your Computer. 2. Close the display and turn the computer over. 3. Turn the system badge flap over and place it on the base cover. 4. Remove the screws that secure the base cover to the computer. Release and remove the base cover from the computer. NOTE: To remove the screws from the base cover, use a T5 Torx screwdriver. 5.
Installing the Base Cover 1. 2. 3. 4. Place the base cover on the computer and snap it in place. Tighten the screws to secure the base cover to the computer. Turn the system badge flap over and snap it in place. Follow the procedures in After Working Inside Your Computer. Removing the System Badge Flap 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the base cover. 3. Turn over the base cover and peel the Mylar tape that secures the system badge flap to the base cover. 4.
Installing the System Badge Flap 1. Slide the tab on the system badge flap into the slot on the base cover and snap the system badge flap into place. 2. Turn the base cover over and affix the Mylar tape that secures the system badge flap to the base cover. 3. Follow the procedures in After Working Inside Your Computer. Removing the Battery NOTE: Discharge the battery as much as possible before removing from the system.
Installing the Battery 1. 2. 3. 4. 5. Place and align the battery in the battery bay. Tighten the screws that secure the battery to the computer. Connect the battery cable to the system board. Install the base cover. Follow the procedures in After Working Inside Your Computer. Removing the Memory Module(s) 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. base cover b. battery 3. Pry the securing clips away from the memory module until it pops-up.
Removing the Touchpad 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. base cover b. battery 3. Lift up the latch [1] and disconnect [2] the touchpad cable from the system board. Remove the screws that secure the touchpad to the computer. 4. Slide out the touchpad and lift it away from the computer. Installing the Touchpad 1. 2. 3. 4. Align the touchpad in its position on the computer. Tighten the screws to secure the touchpad to the computer.
Removing the Hard Drive 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. base cover b. battery 3. Perform the following steps to remove the hard drive from the computer: a. Disconnect the hard-drive cable from the system board [1]. b. Remove the screws that secure the hard drive to the computer. c. Lift the hard drive off the computer [2]. 4. Perform the following steps to remove the hard-drive bracket: a. Disconnect the hard-drive cable from the hard drive [1]. b.
3. 4. 5. 6. 7. Connect the hard-drive cable to the hard drive. Place the hard drive on its slot on the computer. Tighten the screws to secure the hard drive to the computer. Connect the hard-drive cable to the system board. Install the: a. battery b. base cover 8. Follow the procedures in After Working Inside Your Computer. Removing the Speakers 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. base cover b. battery 3. Perform the following steps to remove the speaker: a.
b. battery 3. Perform the following steps to remove the WLAN card: a. Remove the screw to release the bracket that secures the WLAN card to the computer. Lift the bracket away from the computer. b. Disconnect the antenna cables from the WLAN card. c. Slide and remove the WLAN card from its connector on the I/O board. Installing the WLAN Card 1. Align the notch on the WLAN card with the tab on the WLAN-card connector on the I/O board. 2.
Installing the Coin-Cell Battery 1. Replace the coin-cell battery in its slot in the computer. 2. Connect the coin-cell battery cable to the I/O board. 3. Install the: a. WLAN card b. battery c. base cover 4. Follow the procedures in After Working Inside Your Computer. Removing the mSATA Card 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. base cover b. battery 3. Disconnect the I/O-board cable from the system board and I/O board. 4.
Installing the mSATA Card 1. 2. 3. 4. 5. Align the notch on the mSATA card with the tab on the mSATA-card connector. Insert the mSATA card into the mSATA-card connector. Tighten the screw to secure the mSATA card to the computer. Connect the I/O-board cable to the system board and I/O board. Install the: a. battery b. base cover 6. Follow the procedures in After Working Inside Your Computer. Removing the Fans 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. base cover b.
Installing the Fans 1. Perform the following steps to install the system fan: a. Place the system fan in its slot in the computer. b. Connect the system fan cable to the system board [1]. c. Connect the camera cable to the I/O board [2]. d. Tighten the screw to secure the system fan to the computer. 2. Perform the following steps to install the video-card fan: a. Place the video-card fan in its slot in the computer. b. Connect the video-card fan cable to the system board [4]. c.
4. Lift the heatsink off the computer. Installing the Heatsink 1. Align the screw holes on the heatsink with the screw holes on the system board. 2. Tighten the screws to secure the heatsink to the system board. 3. Install the: a. battery b. base cover 4. Follow the procedures in After Working Inside Your Computer. Removing the Power Connector 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. base cover b. battery 3.
b. touch panel 4. Perform the following steps to remove the power connector. a. Release the power connector cable from under the display hinge [1]. b. Remove the screw that secures the power connector to the palmrest assembly. c. Lift the power connector off the palmrest assembly [2]. Installing the Power Connector 1. Tighten the screw to secure the power connector to the palmrest assembly. 2. Route the power connector cable under the display hinge. 3. Connect the following cables to the system board: a.
Installing the I/O Board 1. Tighten the screws to secure the I/O board to the computer. 2. Connect the following cables to the I/O board: a. camera b. fan c. coin-cell battery 3. Connect the I/O board cable to the I/O board and the system board. 4. Install the: a. coin-cell battery b. WLAN card c. battery d. base cover 5. Follow the procedures in After Working Inside Your Computer. Removing the System Board 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. b. c. d. e. f.
4. Lift the connector latches [1] to disconnect [2] the following cables from the system board: a. b. c. d. keyboard backlight touchpad keyboard (after peeling off the tape and lifting the connector latch) speaker 5. Perform the following steps to remove the system board from the computer: a. Loosen the captive screws that secure the system board to the computer. b. Remove the screws that secure the system board to the computer. c. Lift the system board off the computer.
Installing the System Board 1. 2. 3. 4. 5. Align the system board on the computer. Tighten the screws and the captive screws to secure the system board to the computer. Slide the keyboard cable in the connector and press down on the connector latch to secure the cable. Adhere the tape to the keyboard-cable connector. Route the following cables on the system board and press down on the connector latches to secure the cables: a. speaker b. keyboard (affix the tape) c. touchpad d. keyboard backlight 6.
f. memory module(s) g. system board h. hard drive 3. Peel off the Mylar tape from the keyboard [1]. 4. Remove the screws that secure the keyboard to the computer. 5. Lift and remove the keyboard from the computer.
Installing the Keyboard 1. 2. 3. 4. Tighten the screws to secure the keyboard to the computer. Affix the Mylar sheath to the screws on the keyboard. Affix the Mylar tape to the keyboard. Install the: a. hard drive b. system board c. memory module(s) d. mSATA card e. heatsink f. fans g. battery h. base cover 5. Follow the procedures in After Working Inside Your Computer. Removing the Display Assembly 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. base cover b.
4. Remove the screws that secure the display hinges to the palmrest assembly. 5. Lift and remove the palmrest assembly from the display assembly. CAUTION: Lift the palmrest assembly slowly to avoid damaging the display assembly.
6. Slide the palmrest assembly to release the display assembly. Installing the Display Assembly 1. 2. 3. 4. Align the palmrest assembly on the display assembly. Tighten the screws to secure the display hinges to the palmrest assembly. Route the touch panel, display, and camera cables through the routing tabs. Connect the following cables: a. touch panel [4], and display cables [3] to the system board b. camera cable to I/O board [2] c. antenna cables to the WLAN card [1] 5. Install the: a. battery b.
2. Remove the: a. base cover b. battery c. hard drive d. speakers e. WLAN card f. coin-cell battery g. mSATA card h. fans i. heatsink j. power connector k. I/O board l. memory module(s) m. system board n. keyboard 3. Remove the screws that secure the display hinges to the palmrest assembly. 4. Lift the palmrest assembly away from the display assembly. CAUTION: Lift the palmrest assembly slowly to avoid damaging the display assembly. 5. Remove the palmrest assembly away from the display assembly.
Installing the Palmrest Assembly 1. 2. 3. 4. Align the palmrest assembly on the display assembly. Tighten the screws to secure the display hinges to the palmrest assembly. Press down on the palmrest assembly to close the display. Install the: a. keyboard b. system board c. memory module(s) d. I/O board e. power connector f. heatsink g. fans h. mSATA card i. coin-cell battery j. WLAN card k. speakers l. hard drive m. battery n. base cover 5. Follow the procedures in After Working Inside Your Computer.
3 System setup System setup enables you to manage your tabletdesktopnotebook hardware and specify BIOS level options.
Keys Navigation Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message that prompts you to save any unsaved changes and restarts the system. System Setup Options NOTE: Depending on your computer and its installed devices, the items listed in this section may or may not appear. Table 2. Main Option Description System Time/Date Allows you to set the date and time. BIOS Version Displays the BIOS version.
Table 3. Advanced(continued) Option Description Enabled (Default Setting) USB PowerShare Allows you to enable or disable the USB PowerShare feature. Enabled (Default Setting) USB Wake Support This option allows you to enable USB devices to wake the system from Standby. Disable(Default Setting) SATA Operation Displays the SATA Operation information. Adapter Warnings Allows you to enable or disable the adapter warnings feature.
Table 4. Security(continued) Option Description Computrace Allows you to activate or disable the optional Computrace software The options are: • • Deactivate (Default Setting) Activate NOTE: The Activate and Disable options will permanently activate or disable the feature and no further changes will be allowed. TPM Security This option lets you control whether the Trusted Platform Module (TPM) in the system is enabled and visible to the operating system.
Updating the BIOS in Windows It is recommended to update your BIOS (System Setup), on replacing the system board or if an update is available. For laptops, ensure that your computer battery is fully charged and connected to a power outlet NOTE: If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS update is completed. 1. Restart the computer. 2. Go to Dell.com/support. • Enter the Service Tag or Express Service Code and click Submit.
• • Only lower case letters are valid, upper case letters are not allowed. Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`). 3. Type the system password that you entered earlier in the Confirm new password field and click OK. 4. Press Esc and a message prompts you to save the changes. 5. Press Y to save the changes. The computer reboots.
4 Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
5 Technical Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (Start icon) > Help and Support, and then select the option to view information about your computer. Table 7. System Information Feature Specification System Chipset Mobile Intel 8 Series Chipset DMA Channels two VT-d DMA remap engines Interrupt Levels Intel 64 and IA-32 Architecture BIOS Chip (NVRAM) 8 MB Table 8.
Table 12. Communication Feature Specification Network adapter ethernet via USB-to-Ethernet Dongle provided in box. NOTE: No RJ45 (10/100/1000Base-T, IPv6) provided. Wireless wireless On/Off implemented via keyboard wireless key • • WLAN and Bluetooth BT 4.0 + LE combo card support Bluetooth 2.1/3.0/4.0/4.1 with Wi-Fi combo module Table 13. Ports and Connectors Feature Specification Audio • • USB 2.0 one USB 3.0 three Video • • Memory card reader SD 4.
Table 16. Touchpad Feature Specification Active Area: X-axis 105 mm Y-axis 80 mm Table 17. Camera Feature Specification Type HD Camera / Digital Array Microphone Still Resolution 0.92 megapixels (Maximum) Video Resolution 1280 x 720 pixels at 30 frames per second (Maximum) Diagonal 74 degrees Table 18. Storage Feature Specification Storage: Storage Interface SATA 3 (6 Gb/s) Drives configurations: Hard Drives (optional) one internal 2.
Table 19. Battery(continued) Feature Specification Coin-cell battery 3 V CR2032 lithium-ion cell Table 20. AC Adapter Feature Specification Input voltage 100 VAC to 240 VAC Input current (maximum) 1.80 A Input frequency 50 Hz to 60 Hz Output power 130 W Output current 6.67 A Rated output voltage 19.50 VDC Dimensions: Height 22 mm (0.86 inches) Width 66 mm (2.59 inches) Depth 143 mm (5.
Table 22. Environmental(continued) Feature Specification Operating –15.2 m to 30482000 m (–50 to 10,0006560 ft) Storage 15.2 m to 10,668 m (–50 ft to 35,000 ft) Airborne contaminant level G1 as defined by ISA-S71.
6 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. 2. 3. 4. 42 Go to Dell.com/support. Select your support category.
