Dell Precision™ Mobile Workstation M40 User's Guide About Your Computer What You Need to Know Features and Options Front View Setup and Operation Using Your Computer Connecting Devices Passwords and Security Traveling With Your Computer Removing and Replacing Parts Powering Your Computer AC Adapter and Battery Conserving Power Using the System Setup Program Reinstalling Software Solving Problems Finding Solutions Dell Diagnostics Understanding Error Messages Getting Help Help Overview Contacting Del
Back to Contents Page AC Adapter and Battery: Dell Precision™ Mobile Workstation M40 User's Guide About the AC Adapter Checking the Battery Charge Connecting the AC Adapter Battery Warnings About the Batteries Charging the Battery Removing a Battery Detecting Battery Problems Installing a Battery Battery Disposal About the AC Adapter l l l You can connect the AC adapter with your computer either turned on or off. The AC adapter works with electrical outlets worldwide.
l The battery’s self-test capability alerts you to battery conditions such as low charge. The battery has a life span of around 400 discharge/charge cycles, provided it is charged at normal room temperature. l When you activate standby mode, the computer can run on a fully-charged battery for approximately one week. l l l l If you are going to store the computer, disconnect all devices and turn off the computer. Remove the battery when you store your computer for an extended period of time.
5 81–100 4 61–80 3 41–60 2 21–40 1 1–20; recharge the battery before using it 0 Completely drained or permanent failure1 Rapid blinking Temporary or recoverable failure such as overheating2 1 If you install a failed battery, the light flashes amber rapidly. To purchase a new battery, call Dell or go to the Dell website at http://www.dell.com. Dispose of the old battery properly. 2Allow a hot battery to cool for several minutes before checking the charge level again.
Detecting Battery Problems To avoid installing a defective battery in your computer, check the battery's charge by pressing the battery test button. The battery gauge light will not light if the battery is completely drained. A battery problem may prevent the battery from being charged to its full potential and can lead to unpredictable operation.
Back to Contents Page Connecting Devices: Dell Precision™ Mobile Workstation M40 User's Guide Back View Serial Devices Left Side View AC Adapter Right Side View Infrared Sensor External Monitor Modem Parallel Devices Network Docking Devices TV and Digital Audio USB Devices Audio Devices Mouse, External Keyboard, and External Numeric Keypad IEEE 1394 Devices Back View NOTICE: When disconnecting external devices from the back of the computer, wait 5 seconds after turning off the computer befo
1 Fixed optical drive pull-tab 4 Security cable slot 2 Fixed optical drive 5 Speaker 3 S-video TV-out connector Right Side View NOTICE: To avoid overheating the computer, do not place any objects close to an air intake or fan, and do not allow any objects to cover up an intake or fan.
External Monitor You can attach an external monitor to the video connector. NOTICE: Do not place the monitor directly on top of your mobile workstation computer, even if it is closed. Doing so can crack the computer case and the display. 1. Make sure that the external monitor is turned off. Set the monitor on a monitor stand, desktop, or other level surface near your computer. 2. Connect the external monitor's video cable to the computer.
External Keyboard You can use the computer's keyboard and an external keyboard at the same time. When you attach a keyboard to the computer, the embedded numeric keypad is automatically disabled. On an external keyboard, the key acts the same way as the key on the computer’s keyboard (if the External Hot Key option is enabled in the system setup program).
NOTE: Make sure that books, papers, or other objects do not come between the two IR devices and that the two devices are aligned and within the 30-degree cone. Using the IR Sensor l The IR sensor is compatible with Infrared Data Association (IrDA) 1.1 (Fast IR) and 1.0 (Slow IR) standards. l The default address of the IR port is COM3. If the address causes resource conflicts with other devices, remap the address of the IR sensor.
1 Digital audio connector 2 Composite video connector 3 S-video connector After you connect the television to the computer, you must also enable the television in your display settings. NOTE: If you connect a television to your computer, you might need to change the display resolution to 800 x 600 pixels. See Adjusting the Picture for instructions.
You can attach headphones or speakers to the players and CD players to the connector. connector, a microphone to the connector, and record/playback devices such as cassette You can control the sound on your computer through the volume icon on the Windows taskbar, the system setup program, and key combinations. IEEE 1394 Devices You can attach devices that require high-speed transfer rates, such as video cameras, to the IEEE 1394 connector.
Back to Contents Page Contacting Dell: Dell Precision™ Mobile Workstation M40 User's Guide Overview Europe Contact Numbers International Dialing Codes Asia and Other Regions Contact Numbers Americas Contact Numbers Overview When you need to contact Dell, use the telephone numbers, codes, and electronic addresses provided in the following sections. "International Dialing Codes" provides the various codes required to make long-distance and international calls.
Germany (Langen) 00 49 6103 Hong Kong 001 852 Not required Ireland (Cherrywood) 16 353 1 Italy (Milan) 00 39 02 Japan (Kawasaki) 001 81 44 Korea (Seoul) 001 82 2 Luxembourg 00 352 — Macau — 853 Not required Malaysia (Penang) 00 60 4 Mexico (Colonia Granada) 00 52 Not required Netherlands (Amsterdam) 00 31 20 New Zealand 00 64 — Norway (Lysaker) 00 47 Not required Poland (Warsaw) 011 48 22 Portugal 00 35 — Singapore (Singapore) 005 65 Not require
Customer Technical Support toll free: 1-800-847-4096 Sales (Direct Sales—from outside Toronto) toll free: 1-800-387-5752 Sales (Direct Sales—from within Toronto) 416 758-2200 Sales (Federal government, education, and medical) toll free: 1-800-567-7542 Sales (Major Accounts) toll free: 1-800-387-5755 TechFax toll free: 1-800-950-1329 Cayman Islands General Support Chile (Santiago) Sales, Customer Support, and Technical Support 1-800-805-7541 toll free: 1230-020-48
Main 50-81-8800 or 01-800-888-3355 Netherlands Antilles General Support 001-800-882-15194 Nicaragua General Support 001-800-220-1006 Panama General Support 001-800-507-0962 Peru General Support 0800-50-669 Puerto Rico General Support 800-805-7545 St. Lucia General Support 1-800-882-1521 Trinidad and Tobago General Support 1-800-805-8035 U.S.A.
Desktop and Portable Fee-Based Technical Support toll free: 1-800-433-9005 Sales (Catalogs) toll free: 1-800-426-5150 Fax toll free: 1-800-727-8320 TechFax toll free: 1-800-950-1329 Dell Services for the Deaf, Hard-of-Hearing, or SpeechImpaired toll free: 1-877-DELLTTY (1-877-335-5889) 512 Switchboard DellNet™ U.S.
NOTE: Customers in Denmark call Sweden for fax Home/Small Business Customer Care technical support. Switchboard 32875505 45170100 46 859005594 Fax Switchboard 45170117 Website: http://support.euro.dell.com Fax Technical Support (Upplands Vasby, Sweden) E-mail: den_support@dell.com E-mail Support for Servers: Nordic_server_support@dell.
Sales 01 204 4444 SalesFax 01 204 0144 204 5960 01 204 4444 Fax Switchboard Website: http://support.euro.dell.com E-mail: dell_direct_support@dell.com Italy (Milan) Home and Small Business Technical Support 02 577 826 90 Customer Care 02 696 821 14 Fax 02 696 821 13 Switchboard 02 696 821 11 Website: http://support.euro.dell.com E-mail: http://support.euro.dell.
Nordic_server_support@dell.com Poland (Warsaw) Customer Service Phone 22 57 95 700 Customer Care 22 57 95 999 Sales 22 57 95 999 Switchboard 22 57 95 999 Customer Service Fax 22 57 95 806 22 57 95 998 Fax Portugal Website: http://support.euro.dell.com E-mail: pl_support@dell.
Switchboard 022 799 01 01 Fax 022 799 01 90 Website: http://support.euro.dell.com E-mail for French Speaking HSB and Corporate Customers: http://support.euro.dell.com/ch/fr/emaildell/ U.K.
NOTE: Customers in Hong Kong call Malaysia for customer assistance.
(Johannesburg) Customer Care 011 709 7707 Sales 011 709 7700 Fax 011 706 0495 Switchboard 011 709 7700 Website: http://support.euro.dell.com E-mail: dell_za_support@dell.
Back to Contents Page Dell Diagnostics: Dell Precision™ Mobile Workstation M40 User's Guide When to Use the Dell Diagnostics Advanced Testing Features of the Dell Diagnostics Confirming the System Configuration Information Starting the Dell Diagnostics When to Use the Dell Diagnostics Whenever a major component or device in your computer does not function properly, you may have a component failure.
l Boot First Device: Diskette Drive l Boot Second Device: CD/DVD/CD-RW Drive l Boot Third Device: Internal HDD 6. Insert the Dell ResourceCD into the CD drive. 7. Turn the computer off. 8. Turn the computer on. The computer starts and automatically begins to run the Dell Diagnostics. 9. When you have completed running diagnostics, remove the ResourceCD from the CD drive. To change the boot sequence, repeat steps 1 through 6, customizing the boot sequence to fit your needs.
Information in the Advanced Testing screen is presented as follows: l l l On the left side of the screen, the Device Groups area lists the diagnostic test groups in the order they will run if you select All from the Run tests menu category. Press the up- or down-arrow key to highlight a test device group. On the right side of the screen, the Devices for Highlighted Group area lists the computer's currently detected hardware and some of the relevant settings.
inclusively, and second, seeking alternately from the beginning to ending cylinders with convergence towards the middle. Versions Lists the version numbers of the subtests that are used by the Dell Diagnostics. Confirming the System Configuration Information When you boot your computer from your ResourceCD, the diagnostics checks your system configuration information and displays it in the Device Groups area on the main screen.
Back to Contents Page Reinstalling Software: Dell Precision™ Mobile Workstation M40 User's Guide Installing Drivers and Utilities Reinstalling the Asset Tag Utility Manually Reinstalling the Internal Modem and Network Adapter Drivers (Optional) NOTES: Dell recommends that you print these procedures before you begin. You may need administrator privileges to perform some of the procedures in this section. Dell recommends that you check with your network administrator before performing the procedures.
menus, and select Utilities from the Topic pull-down menu. A link or links appear(s) for the specific utilities used by your computer. 3. Click Asset Tag. 4. Click Extract. 5. Unzip the Asset Tag utility on the Drivers and Utilities CD to the c:\dell\util directory on your hard drive. To use the utility, see "Assigning an Asset Tag." Manually Reinstalling the Internal Modem and Network Adapter Drivers (Optional) If you ordered the internal modem, you need to reinstall the modem driver.
Back to Contents Page Understanding Error Messages: Dell Precision™ Mobile Workstation M40 User's Guide Your application programs, operating system, and the computer itself can identify problems and alert you to them. When this occurs, a message may appear on the computer's display or on an external monitor (if one is attached), or a flash code may be emitted. If an error message appears on the display or external monitor, make a note of the message.
computer, reinstall the drive, and reboot the computer. Run the hard drive tests in the Dell Diagnostics. Hard-disk drive controller failure 0 The hard drive does not respond to commands from the computer. Turn off the computer, remove the drive, and boot the computer from a bootable floppy disk. Then turn off the computer again, reinstall the drive, and reboot the computer. If the problem persists, try another drive. Then run the hard drive tests in the Dell Diagnostics.
Not a boot diskette There is no operating system on the floppy disk. Boot the computer with a floppy disk that contains an operating system. Optional ROM bad checksum The optional ROM apparently failed. Call Dell for technical assistance. Sector not found The operating system cannot locate a sector on the floppy or hard drive. You probably have a bad sector or corrupted FAT on the floppy or hard drive. Run the appropriate utility to check the file structure on the floppy or hard drive.
Back to Contents Page Features and Options: Dell Precision™ Mobile Workstation M40 User's Guide l 15.0-inch ultra extended graphics array (UXGA), TFT 1600 x 1200 active-matrix color display. l 256-bit internal data path hardware accelerated video support, with 32 megabytes (MB) of video memory (standard) and 64-bit memory bus. l ESS Maestro 3i audio controller with software wavetable support and emulated 3D sound.
Back to Contents Page Front View: Dell Precision™ Mobile Workstation M40 User's Guide NOTICE: To avoid overheating the computer, do not place any objects close to an air intake or fan. For information on the computer's connectors and on using devices, see "Using Your Computer" and "Connecting Devices.
Drive access Caps Lock Battery Scroll Lock Back to Contents Page
Back to Contents Page Help Overview: Dell Precision™ Mobile Workstation M40 User's Guide Technical Assistance Product Information Help Tools Returning Items for Warranty Repair or Credit Problems With Your Order Before You Call Technical Assistance If you need assistance with a technical problem, perform the following steps: 1. Run the Dell Diagnostics. 2. Make a copy of the Diagnostics Checklist and fill it out. 3.
support@us.dell.com apsupport@dell.com (for Asian/Pacific countries only) support.euro.dell.com (for Europe only) l Electronic Quote Service sales@dell.com apmarketing@dell.com (for Asian/Pacific countries only) l Electronic Information Service info@dell.com AutoTech Service Dell's automated technical support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computer systems.
3. Include a copy of the Diagnostics Checklist indicating the tests you have run and any error messages reported by the Dell Diagnostics. 4. Include any accessories that belong with the item(s) being returned (power cables, software diskettes, guides, and so on) if the return is for credit. 5. Pack the equipment to be returned in the original (or equivalent) packing materials. You are responsible for paying shipping expenses.
Back to Contents Page What You Need to Know: Dell Precision™ Mobile Workstation M40 User's Guide Finding Information When Using Your Computer Safety and EMC Symbols Ergonomic Computing Habits Safety Instructions When Removing or Installing Memory Modules EMC Instructions Protecting Against Electrostatic Discharge Finding Information In addition to this User's Guide, the following documentation is included with your computer.
present). Allowing sustained contact with the skin can cause discomfort or, eventually, a burn. l l l l l l Do not use your computer in a wet environment, for example, near a bath tub, sink, or swimming pool or in a wet basement. If your computer includes an integrated or optional (PC Card) modem, disconnect the modem cable if an electrical storm is approaching to avoid the remote risk of electric shock from lightning via the telephone line.
l l Do not store or leave your computer or battery pack near a heat source such as a radiator, fireplace, stove, electric heater, or other heat-generating appliance or otherwise expose it to temperatures in excess of 60°C (140°F). When heated to excessive temperatures, battery cells could explode or vent, posing a risk of fire. Do not dispose of your computer's battery in a fire or with normal household waste. Battery cells may explode.
turning off the computer before removing the memory module or disconnecting the device to help avoid possible damage to the system board. l l Clean the display with a soft, clean cloth and commercial window cleaner that does not contain wax or abrasives. Apply the cleaner to the cloth; then stroke the cloth across the display in one direction, moving from the top of the display to the bottom.
When Removing or Installing Memory Modules Before removing or installing memory modules, perform the following steps in the sequence indicated. NOTICE: The only time you should ever access the inside of your computer is when you are installing memory modules. NOTICE: Wait 5 seconds after turning off the computer before disconnecting a peripheral device or removing a memory module to help prevent possible damage to the system board. 1. Turn off your computer and any attached peripherals. 2.
Back to Contents Page Conserving Power: Dell Precision™ Mobile Workstation M40 User's Guide Management Tips Power Options Properties Power Management Modes ENERGY STAR® Emblem Management Tips NOTE: See "About the Batteries" for more information on conserving battery power. l l l l Connect the computer to an electrical outlet when possible, because the battery life expectancy is largely determined by the number of times it is charged.
To exit hibernate mode, press the power button. The computer may take a short time to exit hibernate mode. For more information on hibernate mode, see the documentation that came with your operating system. Power Options Properties To access the Windows Power Options Properties window: For Windows 2000 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click the Power Options icon.
ENERGY STAR® Emblem The EPA’s ENERGY STAR® Computers program is a joint effort between the EPA and computer manufacturers to reduce air pollution by promoting energy-efficient computer products. The EPA estimates that use of ENERGY STAR® computer products can save computer users up to two billion dollars annually in electricity costs.
Back to Contents Page Regulatory Notices: Dell Precision™ Mobile Workstation M40 User's Guide Overview Polish Center for Testing and Certification Notice FCC Notices (U.S.
Once you have determined your computer's FCC classification, read the appropriate FCC notice. Note that FCC regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: l This device may not cause harmful interference. l This device must accept any interference received, including interference that may cause undesired operation.
Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent, identification of the business, other entity, or individual sending the message, and the telephone number of the sending machine or such business, other entity, or
NOTE: EN 55022 emissions requirements provide for two classifications: l Class A is for typical commercial areas. l Class B is for typical domestic areas. RF INTERFERENCE WARNING: This is a Class A product. In a domestic environment this product may cause radio frequency (RF) interference, in which case the user may be required to take adequate measures. This Dell device is classified for use in a typical Class B domestic environment.
This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) for information technology equipment. If this equipment is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. Figure 2.
Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source. The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes (A).
Supply input voltage: Frequency: Current consumption: Output voltage: Output current: Avenida Soles No. 55 Col. Peñon de los Baños 15520 México, D.F. 100–240 VAC 50–60 Hz 1.5 A 20 VDC 3.
CE Mark Notice This device complies with the requirements of the European Directive 1999/5/EC. New Zealand Telecom Warnings General “The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
“This equipment shall not be set up to make automatic calls to the Telecom ‘111’ Emergence Service.” “If a charge for local calls is unacceptable, the ‘Dial’ button should NOT be used for local calls. Only the 7-digits of the local number should be dialed from your telephone. DO NOT dial the area code digit or the ‘0’ prefix.” “This equipment may not provide for the effective hand-over of a call to another device connected to the same line.
Back to Contents Page Removing and Replacing Parts: Dell Precision™ Mobile Workstation M40 User's Guide Preparing to Work Inside the Computer Replacing a Primary Hard Drive Removing or Installing Memory Modules Preparing to Work Inside the Computer NOTE: If necessary, print these instructions for reference before proceeding. Before you start to work on the computer, perform the following steps. NOTICE: Failure to perform the following steps could result in damage to the computer. 1.
4. Remove the new hard drive from its packaging. Save the original packaging to use when you store or ship the hard drive. NOTICE: If the drive does not slide in easily, pull it out and try again. To avoid damage, do not force the drive into the bay. 5. Gently push the new hard drive into the drive bay until the drive door is flush with the computer case. 6. Push down on the drive door until it snaps into place. 7. Replace the screw you removed in step 3. Be careful not to over tighten the screw.
2. Close the display, and turn the computer upside down. 3. Remove the screw from the memory module cover (located next to the icon labeled "K/M"), and remove the memory module cover. 4. If you are replacing a memory module, remove the existing module. Carefully spread apart the inner metal tabs of the memory module socket, and then lift the memory module away from the socket. 5. Ground yourself and unpack the new memory module from the upgrade kit. 6.
Memory modules are keyed, or designed to fit into their sockets in only one direction. The slots on the system board are notched so that the memory module can be firmly seated only one way. 7. If you do not hear a click as each end of the memory module snaps into the metal tabs, remove the memory module and reinstall it. NOTICE: If the memory module cover does not fit or is difficult to close after installation, you may have installed the memory module improperly or into the wrong slots.
Back to Contents Page Passwords and Security: Dell Precision™ Mobile Workstation M40 User's Guide About Passwords Using a Hard Drive Password Using a Primary Password Assigning an Asset Tag Using an Administrator Password Using a Security Cable Slot About Passwords A primary password prevents unauthorized access to the computer at start-up. An administrator password can be used in place of the primary password.
hard drive (if one is being used) that can be the same as or different from the password for the primary hard drive. NOTE: Only hard drives purchased from Dell for use with the Dell Precision Mobile Workstation M40 computer support the hard drive password option. After assigning a hard drive password, you must enter it each time you turn on the computer and each time you resume normal operation from suspend mode or standby mode.
Assigning an Owner Tag An owner tag can have up to 48 characters; any combination of letters, numbers, and spaces is valid. 1. Boot the computer from a bootable floppy disk or CD. 2. Type cd c:\Dell\Util and press . 3. Type asset /o and a space followed by the new owner tag, and press . For example, type the following command line and press : asset /o ABC Company 4. When the computer prompts you to verify the owner tag, type y and press .
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Back to Contents Page Using the System Setup Program: Dell Precision™ Mobile Workstation M40 User's Guide Overview Changing Printer Modes Entering and Exiting the System Setup Program Changing COM Ports The System Setup Screens Enabling the IR Sensor Changing the Boot Sequence NOTE: This section provides general information on using the system setup program.
l Help The box on the upper-right half of each screen displays help information for the option with a currently highlighted field. l Computer data The box in the lower-right corner of each screen displays information about your computer. l Key functions The line of boxes across the bottom of each screen lists keys and their functions within the system setup program.
Back to Contents Page Finding Solutions: Dell Precision™ Mobile Workstation M40 User's Guide Overview PC Card Problems Recover From a Program That Is Not Responding Modem, Fax, and Internet Connection Problems Restart a Computer That Is Not Responding No Image Appears on Display Wet Computer No Image Appears on External Monitor Dropped or Damaged Computer No Image Appears on TV No Power at All Sound and Speaker Problems No Power, Using AC Adapter DualPoint Device, Touch Pad, or Mouse No Powe
the computer. 2. Ground yourself by touching one of the metal connectors on the back of the computer. 3. Remove any installed batteries. Wipe off each battery and store it in a safe place to dry. 4. If the modular bay is wet, remove the device from the bay. If the PC Card slot is wet, remove any PC Cards. Put the device and cards in a safe place to dry. 5. Remove the hard drive. 6. Remove the memory module(s). 7.
7. Turn off the computer, wait a few seconds, and then turn on the computer again. Does the light appear? Yes. Your computer is receiving power. Go to step 8. No. Your computer is not receiving power. Go to step 9. 8. Does the computer boot successfully? Yes. The problem is resolved. No. Go to step 9. 9. Remove and reinstall any batteries, and check the AC adapter connection. Does the light appear? Yes. The problem is resolved. No.
No. Call Dell for technical assistance. Only Partial Power If the light shows that your computer is receiving power, but the display remains blank, part of your computer is probably not receiving power. See also "No Power at All." 1. Turn off the computer and devices and disconnect them from the electrical outlet. Disconnect any attached devices from the computer. 2.
During POST, the computer checks the drive, comparing its characteristics with the system configuration information. The light blinks as the computer performs this check. Inconsistencies in the manufacturing of CD media may cause some higherspeed CD drives to vibrate more than others. Such vibration and associated noise do not indicate a defect in the drive or the CD. Make sure the sound is not caused by the application program that is running. The sound could be caused by a hardware malfunction.
No. Go to step 11. 11. Call Dell for technical assistance. Hard Drive Problems During POST, the computer checks the hard drive, comparing its characteristics with the system configuration information. (The light blinks as the computer performs this check.) Basic Checks: l l l l l If you hear an unfamiliar scraping or grinding sound when a drive is accessed, make sure the sound is not caused by the application program that is running. The sound could be caused by a hardware malfunction.
Hardware Conflicts Hardware conflicts occur if the device is detected by the operating system but is configured incorrectly. To check for conflicts, perform the following steps: Hardware conflicts occur if the device is detected by the operating system but is configured incorrectly. 1. Open the Control Panel (if you are running Windows 2000, click the Start button, point to Settings, and double-click Control Panel). 2. In the Control Panel, double-click System. 3.
non-Dell-provided PC Card, call the card manufacturer. Modem, Fax, and Internet Connection Problems If you can connect to your Internet service provider (ISP) and send or receive a fax, your modem is functioning properly. If you are sure that your modem is working properly and you still experience problems connecting to your ISP, contact the ISP technical support department for assistance. NOTICE: Connect the modem to an analog line only.
Yes. See "Understanding Error Messages," to find the message, along with its explanation. If you can't find the message, call Dell for technical assistance. No. If you still have a display problem but the display is not completely blank, run the Video device group in the Dell Diagnostics. Then call Dell for technical assistance. 9. Turn off your computer and connect an external monitor to the computer. 10. Turn on the computer and the monitor and adjust the monitor's brightness and contrast controls.
NOTE: If your TV did not come with a composite video cable, you can purchase one from a local electronics store. ¡ ¡ Television Type in the system setup program is set to the correct video standard for your country. Television Port is Enabled in the system setup program. Check the TV Type Setting NOTE: For more information on connecting a TV to your computer, see "TV and Digital Audio." For Windows 2000 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12.
, , and Lights Don't Light Up External Keyboard Doesn't Work 1. Press the , , and keys. 2. If their lights do not light, run the PC-AT Compatible Keyboards tests in the Dell Diagnostics. Basic Checks: l When you attach an external keyboard, the integrated keyboard remains fully functional. During POST, the computer checks whether an external keyboard is connected; if it is, the computer recognizes both the integrated keyboard and the external keyboard.
be any of the following: l l l l l l l l A faulty connection between the I/O port and the device Incorrect settings for system setup options Incorrect settings in the operating system's configuration files A faulty cable between the I/O port and the device A faulty device Faulty I/O port logic on the system board Conflicting COM port settings Lack of drivers Yes. You probably need a new device cable. Call Dell for technical assistance. No. Go to step 4. 4.
Fill out the Diagnostics Checklist as you perform the following steps: 1. 2. 3. 4. Turn off the printer and computer. Swap the printer's cable with a known working cable. Turn on the printer and computer. Try to print. Does the print operation complete successfully? Yes. You probably need a new printer cable. Call Dell for technical assistance. No. Go to step 5. 5. Run the printer's self-test. Does the self-test complete successfully? Yes. Go to step 6. No. The printer is probably defective.
Back to Contents Page Technical Specifications: Dell Precision™ Mobile Workstation M40 User's Guide Processor AC Adapter PC Cards Physical Memory Environmental (Computer) Connectors Touch Pad Audio Track Stick Video Modem Display Supported CD/DVD Formats Keyboard Fixed Optical Drives Battery Processor Microprocessor Intel® Mobile Pentium® III microprocessor System chip set Intel 815EP L2 cache 512 KB External bus 133 MHz Front Side Bus Microprocessor data bus width 64 bits DRAM
3.3-V SDRAM SODIMMS Maximum RAM 512 MB Memory clock speed 133 MHz Memory access time CL2 (Note: CL2 indicates a CAS latency of 2 clocks) Connectors Serial (DTE) 16,550-compatible, 16-byte buffer connector Parallel unidirectional (standard AT), bidirectional, or ECP connector Video VGA connector PS/2 mini-DIN connector Infrared port compatible with both IrDA Standard 1.1 (Fast IR) and IrDA Standard 1.
640 x 480 (VGA) 65 K (16-bit) 60, 75, 85 Hz 60 Hz NTSC, 50 Hz PAL 640 x 480 (VGA) 4.2 B (32-bit) 60, 75, 85 Hz 60 Hz NTSC, 50 Hz PAL 800 x 600 (SVGA) 256 (8-bit) 60, 70, 72, 75, 85 Hz 60 Hz NTSC, 50 Hz PAL 800 x 600 (SVGA) 65 K (16-bit) 60, 70, 72, 75, 85 Hz 60 Hz NTSC, 50 Hz PAL 800 x 600 (SVGA) 4.
Dimensions (active area): 15.0 inches Height 228.1 mm (9.0 inches) Width 304.1 mm (12.0 inches) Diagonal 380.1 mm (15.0 inches) Maximum resolution/colors 1600 x 1200/32-bit color (UXGA) Response time (typical) 50.0 ms (20 ms rise, 30 ms fall) Refresh rate 60 Hz Operating angle 0° (closed) to 180° Viewing angles: Horizontal ± 40° Vertical +15°/–30° Dot pitch 0.19 mm (15.0-inch UXGA) Power consumption: Panel (typical) 1.3 W Backlight 3.4 W using battery, 4.
Temperature range: Operating 0° to 45°C (32° to 113°F) Storage –20° to 60°C (–4° to 140°F) 1 Battery performance features such as charge time and life span can vary according to the conditions under which the computer and battery are used. AC Adapter Input voltage 90 to 135 VAC and 164 to 264 VAC Input current (maximum) 1.5 A Input frequency 47 to 63 Hz Output current 4.5 A (maximum at 4-second pulse); 3.5 A (continuous) Rated output voltage 20.0 VDC Height 27.94 mm (1.
Operating 0.9 GRMS using a random-vibration spectrum that simulates user environment Storage 1.3 GRMS using a random-vibration spectrum that simulates air/truck shipment Maximum shock3: Operating 152.4 cm/sec (60.0 inches/sec) (equal to a half-sine pulse width of 2 ms) Storage 203.2 cm/sec (80 inches/sec) (equal to a half-sine pulse width of 2 ms) Altitude (maximum): 3 Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.
Supported CD/DVD Formats l CD-ROM red-book audio discs (CD-DA) l CD-ROM yellow-book mode-1 and mode-2 data discs l CD-ROM XA (mode-2 form 1 and form 2; without Adaptive Differential Pulse Code modulation [ADPCM]) l CD-I (mode-2 form 1 and form 2) l CD-I Ready l CD-Bridge l Photo CD, CD-recordable (CD-R) (single and multisession) l Video CD l l CD-rewritable (CD-RW) (only the CD-RW drives can write to this type of disc; the CD-ROM and DVD drives can read, but not write to, CDRWs) DVD-5 (the
Back to Contents Page Traveling With Your Computer: Dell Precision™ Mobile Workstation M40 User's Guide Identifying Your Computer Traveling by Air Packing the Computer If Your Computer Is Lost or Stolen Travel Tips Identifying Your Computer l l l l Attach a nametag or business card to the computer, or, use a permanent marker or stencil to write a unique identifying mark (such as your driver's license number) on the computer.
a direct-dial telephone line for your modem connection. Traveling by Air l Be sure to have a charged battery available in case you are asked to turn on the computer. NOTICE: Do not put the computer through a metal detector. l l Have airport security personnel check the computer by hand. If the computer passes through a metal detector, you might lose data. If you must pass the computer through a metal detector, first remove the hard drive.
Back to Contents Page Using Your Computer: Dell Precision™ Mobile Workstation M40 User's Guide Modular Bay Dell AccessDirect™ Key Floppy Drive Speaker Controls CD, CD-RW, or DVD Drive Cursor Controls Display PC Cards Keyboard and Keypad Controls CAUTION: Do not operate your computer for an extended period of time with the base resting directly on your body. With extended operation, heat can potentially build up in the base.
NOTICE: Insert devices before you dock and turn on the computer. 5. Insert the new device into the bay, and push it until you hear a click. 6. Turn the computer over and open the display. 7. Turn on the computer. Swapping Devices While the Microsoft Windows Operating System Is Running NOTICE: To prevent damage to the docking connector, do not remove or replace devices while the computer is connected to an APR.
7. Turn the computer over and open the display. 8. Press the power button to resume from standby mode. 9. If necessary, enter your password to unlock your computer. 10. When Windows resumes and recognizes the new device, click Close. Floppy Drive To use the floppy drive: 1. Insert a 3.5-inch floppy disk into the drive with the label side up and metal end first. 2. Push the floppy disk into the drive until the eject button extends outside the drive casing.
5. Push the tray back into the drive. The autoplay feature can interfere with the computer’s power management functions. If Dell installed the operating system, the autoplay feature has been disabled. If you reinstall the operating system or if you installed it yourself, be sure to disable the autoplay feature if you want to use the drive. See "Conserving Power." For instructions on changing the Auto Insert Notification option, see the operating system user’s guide.
display. For detailed information on video resolution, see "Technical Specifications." If the video resolution setting is higher than that supported by the display, the computer enters pan mode. In pan mode the screen cannot be completely displayed. For example, the taskbar that usually appears at the bottom of the desktop may no longer be visible. To view the rest of the screen, use the touch pad or track stick to pan up and down and left and right.
to activate power conservation properties if you configured the power management properties. See "Conserving Power." Press Dell AccessDirect™ Key The Dell AccessDirect key allows you to quickly access a frequently used program, such as Microsoft Internet Explorer. NOTE: Using an external keyboard with your computer disables the AccessDirect key. For information on using the AccessDirect key and viewing or changing key assignments, see the AccessDirect Help: 1.
DualPoint device software allows you to adjust settings, such as sensitivity, motion, and drag and drop features for both the touch pad and track stick. NOTE: If the Pointing Device option in the system setup program is set to Touch Pad-PS/2 Mouse (the default), you can use both the DualPoint device and an external mouse. Using the Touch Pad The two touch pad buttons, located directly below the touch pad, correspond to the left and right buttons on a mouse.
4. Click OK to save the settings and close the window. To open the Mouse Properties window, you can also right-click the Touch Pad icon on the taskbar, and click Touch Pad Properties. To disable the selected touch pad or track stick settings, click in the Disable this Device box. If you docked your computer with a mouse, the touch pad and track stick settings are automatically disabled. Changing the Track Stick Cap Your computer came with additional track stick caps.
3. Gently remove the card or blank. Save a blank to use whenever you do not have a PC Card installed. The blank protects the PC Card slot from dust and other particles. Installing PC Cards You do not need to turn off your computer or exit suspend or standby mode before you install a PC Card. 1. If necessary, remove the blank from the PC Card slot. 2. Insert the card, and press in firmly until the card is completely seated. If card orientation is not clear, see the documentation that came with the card.
Back to Contents Page Limited Warranty and Return Policy: Dell Precision™ Mobile Workstation M40 User's Guide Three-Year Limited Warranty (U.S. Only) One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) Three-Year Limited Warranty (Canada Only) "Total Satisfaction" Return Policy (U.S. and Canada Only) Three-Year Limited Warranty (U.S.
DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. These provisions apply to Dell's three-year limited warranty only.
FORTH IN THIS LIMITED WARRANTY STATEMENT. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE.
"Total Satisfaction" Return Policy (U.S. and Canada Only) If you are an end-user customer who bought new products directly from a Dell company, you may return them to Dell within 30 days of the date of invoice for a refund or credit of the product purchase price. If you are an end-user customer who bought reconditioned or refurbished products from a Dell company, you may return them to Dell within 14 days of the date of invoice for a refund or credit of the product purchase price.
