User guide

If you have problems with a hard drive
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PC Card Problems
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Smart Card Problems
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Disable standby or hibernate mode in Windows before writing to a CD-RW — Search for the keyword standby or hibernate in Windows
Help or the Windows Help and Support Center.
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Change the write speed to a slower rate — See the help files for your CD or DVD creation software.
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Exit all other open programs — Exiting all other open programs before writing to the CD-RW or DVD+RW may alleviate the problem.
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Allow the computer to cool before turning it on — A hot hard drive may prevent the operating system from starting. Try allowing the
computer to return to room temperature before turning it on.
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Check the drive for errors —
l Run the Windows error-checking tool:
1. In Windows XP, click the Start button and click My Computer. In Windows 2000, double-click My Computer.
2. Right-click the drive letter (local disk) that you want to scan for errors, and then click Properties.
3. Click the Tools tab.
4. Under Error-checking, click Check Now.
5. Click Start.
l Run the IDE Drives tests as described in the Dell Diagnostics.
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Check the PC Card — Ensure that the PC Card is properly inserted into the connector.
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Ensure that the card is recognized by Windows — Double-click the Unplug or Eject Hardware icon in the Windows taskbar. Ensure that
the card is listed.
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Run the PC Card diagnostics test — See the documentation that came with the PC Card for instructions if a diagnostics test was provided
with the card.
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If you have problems with a Dell-provided PC Card — Contact Dell.
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If you have problems with a PC Card not provided by Dell — Contact the PC Card manufacturer.
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Check the smart card — Ensure that the smart card is properly inserted into the smart card slot.
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If you have problems with a Dell-provided smart card — Contact Dell.
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If you have problems with a smart card not provided by Dell — Contact the smart card manufacturer.