Users Guide

My Dell Support Center

My Dell Support Center is a one-stop control panel for system tools and diagnostics. It provides access to online tools, Dell technical

support links, Dell customer support channels, device manager, network connections, system alerts, performance improvement offers,

warranty and system information, and links to other Dell tools and diagnostic services.

To download or upgrade to the latest version of My Dell Support Center, go to dell.com/support/contents/us/en/19/category/Product-

Support/Self-support-Knowledgebase/software-and-downloads Website.

NOTE: It is recommended to download the software from the Internet when prompted during the installation of My Dell

Support Center .

Touch or click this tile on the Start screen to launch My Dell Support Center.

My Dell Support Center home page displays your computer’s model number, Service Tag, Express Service Code, warranty status, and

alerts on improving the performance of your computer. The home page also provides links to access:

PC Checkup: Run hardware diagnostics, see which program occupies the maximum memory on your hard drive, and track the changes

made to your computer each day.

PC Checkup Utilities

• Drive Space Manager: Manage your hard drive using a visual representation of space consumed by each type of file.

• Performance and Configuration History: Monitor system events and changes over time. This utility displays all hardware scans,

tests, system changes, critical events and restoration points on the day they occurred.

• Detailed System Information: View detailed information about your hardware and operating system configurations; access

copies of your service contracts, warranty information, and warranty-renewal options.

• Get Help: View Dell Technical Support options, Customer Support, Tours and Training, Online Tools, Owner’s Manual, Warranty

Information, FAQs, and so on.

• Backup and Recovery: Create recovery media, launch recovery tool, and online file backup.

• System Performance Improvement Offers: Acquire software and hardware solutions that will help improve your system

performance.

For more information about My Dell Support Center and to download and install the available support tools, go to dell.com/

dellsupportcenter.

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