Users Guide

Docking Power Considerations

If a computer is connected to a Dell docking station while the computer is running, presence of the docking device is ignored until the AC

adapter is connected to the computer.

Docking While the Computer Is Running

If a computer is connected to a Dell docking station while the computer is running, presence of the docking device is ignored until the AC

adapter is connected to the computer.

AC Power Loss While the Computer Is Docked

If a computer loses AC power while docked to a Dell docking station, the computer immediately goes into low-performance mode.

Printer Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Owner’s Manual.

NOTE: If you need technical assistance for your printer, contact the

printer’s manufacturer

Ensure that the printer is turned on

Check the printer cable connections

• See the printer documentation for cable connection information.

• Ensure that the printer cables are securely connected to the printer and the computer.

Verify that the printer is recognized by Windows

1. Click Start > Control Panel > Printers and Other Hardware > View installed printers or fax printers.

2. If the printer is listed, right-click the printer icon.

3. Click Properties > Ports. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For

a USB printer, ensure that the Print to the following port(s): setting is USB.

Re-install the printer driver - See the printer documentation for instructions.

Scanner Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the

Safety and

Regulatory Information documents

NOTE: If you need technical assistance for your scanning device, contact the

scanner’s manufacturer

Check the scanner documentation - See the scanner documentation for setup and troubleshooting information.

Unlock the scanner - Ensure that your scanner is unlocked if it has a locking tab or button.

Restart the computer and try the scanner again.

Check the cable connections -

• See the scanner documentation for cable connection information.

• Ensure that the scanner cables are securely connected to the scanner and the computer.

Verify that the scanner is recognized by Windows

1. Click Start > Control Panel > Printers and Other Hardware > Scanners and Cameras.

2. If your scanner is listed, Windows recognizes the scanner.

Troubleshooting Your Computer