Dell Precision™ Mobile Workstation M70 User's Guide Finding Information About Your Computer Using Microsoft® Windows® XP Dell™ QuickSet Features Using the Keyboard and Touch Pad Using the Display Using the Module Bay Using CDs, DVDs, and Other Module Bay Devices Using a Battery Power Management Connecting to a Wireless Local Area Network Using PC Cards Using Smart Cards Traveling With Your Computer Passwords Solving Problems Using the Dell Diagnostics Cleaning Your Computer Reinstalling Software Adding and
Back to Contents Page About Your Computer Dell Precision™ Mobile Workstation M70 User's Guide Front View Left Side View Right Side View Back View Bottom View Front View 1 display latch 8 speakers 2 display 9 track stick/touch pad buttons 3 power button 10 track stick 4 device status lights 11 volume control buttons 5 keyboard 12 mute button 6 touch pad 13 keyboard status lights 7 display latch button display latch — Keeps the display closed.
Turns on when you turn on the computer. Turns on when the computer reads or writes data. NOTICE: To avoid loss of data, never turn off the computer while the light is flashing. Turns on steadily or blinks when the computer is in a power management mode. It also blinks to indicate battery charge status. If the computer is connected to an electrical outlet, the ¡ ¡ Solid green: The battery is charging. Flashing green: The battery is completely charged.
The green lights located above the keyboard indicate the following: Turns on when the numeric keypad is enabled. Turns on when wireless networking is enabled. To enable or disable wireless networking, press . Turns on when the uppercase letter function is enabled. Turns on when a card with Bluetooth® wireless technology is enabled. NOTE: The card with Bluetooth wireless technology is an optional feature, so the For more information, see the documentation that came with your card.
hard drive — Stores software and data. PC Card slot — Supports one PC Card, such as a modem or network adapter. The computer ships with a plastic blank installed in the slot. For more information, see "Using PC Cards." smart card slot — Supports one smart card. For more information, see "Using Smart Cards." Right Side View 1 module bay 3 USB 2.
Connects USB 2.0 compliant devices, such as a mouse, keyboard, or printer. video fan air vent — The computer uses internal fans to create airflow through the vents, which prevents the computer from overheating. NOTE: The computer turns on the fans when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer. CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents.
Connect USB devices, such as a mouse, keyboard, or printer. You can also connect the optional floppy drive directly to a USB connector using the optional floppy-drive cable. S-video TV-out connector Connects your computer to a TV. Also connects digital-audio capable devices using the TV/digital-audio adapter cable. For more information, see "Connecting Your Computer to a TV or Audio Device." serial connector Connects serial devices, such as a mouse or handheld device.
1 battery 4 video fan air vent 2 battery-bay latch release 5 docking device slot 3 Mini PCI card/modem/DIMM module cover 6 processor fan air vent battery — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet. See "Using a Battery." battery-bay latch release — Releases the battery. See "Using a Battery.
Back to Contents Page Appendix Dell Precision™ Mobile Workstation M70 User's Guide Macrovision Product Notice FCC Notices (U.S. Only) Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners.
Back to Contents Page Alert Standard Format (ASF) Dell Precision™ Mobile Workstation M70 User's Guide Alert Standard Format (ASF) is a Distributed Management Task Force (DMTF) management standard that specifies "pre-operating system" or "operating system absent" alerting techniques. The standard is designed to generate an alert on potential security and fault conditions when the operating system is in a sleep state or the system is turned off.
Back to Contents Page Using a Battery Dell Precision™ Mobile Workstation M70 User's Guide Battery Performance Checking the Battery Charge Charging the Battery Removing a Battery Installing a Battery Storing a Battery Battery Performance CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTE: Batteries for portable computers are covered only during the initial 1-year period of the limited warranty for your computer.
The computer is connected to AC power and the battery is charging. The computer is connected to AC power and the battery is fully charged. For more information about QuickSet, right-click the icon in the taskbar, and click Help. Microsoft Windows Power Meter The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, double-click the about the Power Meter tab, see "Power Management." If the computer is connected to an electrical outlet, a icon on the taskbar.
NOTE: For information about removing the second battery, see "Using the Module Bay." 1. Ensure that the computer is turned off and disconnected from the electrical outlet. 2. If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 3. Slide and hold the battery-bay latch release on the bottom of the computer, and then remove the battery from the bay. Installing a Battery Ensure that the computer is turned off.
Back to Contents Page Using the Module Bay Dell Precision™ Mobile Workstation M70 User's Guide About the Module Bay About the Device Security Screw Removing and Installing Devices While the Computer Is Turned Off Removing and Installing Devices While the Computer Is Running About the Module Bay CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
2. Press the device latch release. 3. Pull the device out of the module bay. 4. Push the new device into the bay until it clicks. 5. Press the device latch release. Removing and Installing Devices While the Computer Is Running 1. Before ejecting the device, double-click the Safely Remove Hardware icon on the taskbar, click the device you want to eject, and click Stop. 2. If the device security screw is installed, remove it.
5. Push the new device into the bay until it clicks. The operating system automatically recognizes the device. 6. Press the device latch release. 7. If necessary, enter your password to unlock your computer.
Back to Contents Page Using CDs, DVDs, and Other Module Bay Devices Dell Precision™ Mobile Workstation M70 User's Guide Playing a CD or DVD Adjusting the Volume Adjusting the Picture Connecting Your Computer to a TV or Audio Device NOTE: The Drivers and Utilities CD is optional and may not ship with all computers. Playing a CD or DVD NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive.
The Volume Meter displays the current volume level, including mute, on your computer. Either right-click the control buttons to enable or disable the Volume Meter on the screen. icon in the taskbar or press the volume 1 volume icon 2 Volume Meter 3 mute icon When the meter is enabled, adjust the volume with the volume control buttons or by pressing the following keys: l Press to increase volume. l Press to decrease volume. l Press to mute volume.
NOTE: Video and audio cables for connecting your computer to a TV or other audio device are not included with your computer. Cables may be purchased at most consumer electronics stores. The TV/digital audio adapter cable is available for purchase from Dell. Your computer has an S-video TV-out connector that, together with the TV/digital audio adapter cable (available from Dell), enables you to connect the computer to a TV and/or stereo audio device.
3 standard audio cable 1. Turn off the computer and the TV and/or audio device that you want to connect. NOTE: You can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable) if your TV or audio device supports S-video but not S/PDIF digital audio. 2. Connect the TV/digital audio adapter cable to the S-video TV-out connector on your computer. 3.
3. Plug one end of the S-video cable in to the S-video input connector on the TV/digital audio adapter cable. 4. Plug the other end of the S-video cable in to the S-video input connector on the TV. 5. Plug one end of the S/PDIF digital audio cable in to the digital audio connector on the TV/digital audio adapter cable. 6. Plug the other end of the S/PDIF digital audio cable in to the audio input connector on your TV or other audio device. 7.
4. Plug the other end of the composite video cable in to the composite video-input connector on the TV. 5. Plug the single-connector end of the audio cable in to the headphone connector on the computer. 6. Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device. 7. Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8.
5. Plug one end of the S/PDIF digital audio cable in to the S/PDIF audio connector on the TV/digital audio adapter cable. 6. Plug the other end of the digital audio cable in to the S/PDIF input connector on your TV or other audio device. 7. Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8. See "Enabling the Display Settings for a TV in Microsoft® Windows® XP" to ensure that the computer recognizes and works properly with the TV.
2. Click the Properties icon. 3. Click the Dolby Headphone tab. 4. Click Enable Dolby Headphone. NOTE: Icon labels may be visible only when you place the cursor over the icon. 5. Select one of the four options to set the level of surround sound effects. Option 1 is a baseline stereo option and Options 2, 3, and 4 are surround sound levels. 6. Click Apply, and then click OK to close the WinDVD Properties window. 7. Click Exit.
11. Click OK.
Back to Contents Page Cleaning Your Computer Dell Precision™ Mobile Workstation M70 User's Guide CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries. Clean your computer with a soft cloth dampened with water.
Back to Contents Page Using the Dell Diagnostics Dell Precision™ Mobile Workstation M70 User's Guide Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in "Lockups and Software Problems" and run the Dell Diagnostics before you contact Dell for technical assistance.
NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in system setup. 3. When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 4. Select the CD/DVD/CD-RW Drive option from the CD boot menu. 5. Select the Boot from CD-ROM option from the menu that appears. 6. Type 1 to start the ResourceCD menu. 7. Type 2 to start the Dell Diagnostics. 8.
Back to Contents Page Using the Display Dell Precision™ Mobile Workstation M70 User's Guide Adjusting Brightness Switching the Video Image Setting Display Resolution Dual Independent Display Mode Large Desktop Display Mode Swapping Primary and Secondary Displays Adjusting Brightness When the Dell™ computer is running on battery power, you can conserve power by setting the brightness to the lowest comfortable setting by pressing and the up- or down-arrow on the keyboard.
4. Try different settings for Color quality and Screen resolution. Microsoft Windows 2000 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click the Display icon and click the Settings tab. 3. Try different settings for Colors and Screen area. NOTE: As the resolution increases, icons and text appear smaller on the screen. If the video resolution setting is higher than that supported by the display, the computer enters pan mode.
Large Desktop Display Mode With some operating systems, you can connect an external monitor or projector to your computer to enlarge your work space (large desktop display mode). This mode allows you to view a large document over two displays as if they were one large display. The taskbar runs uninterrupted across the two displays. You can set up your two monitors either vertically or horizontally.
Back to Contents Page Reinstalling Software Dell Precision™ Mobile Workstation M70 User's Guide Drivers Resolving Software and Hardware Incompatibilities Using Microsoft® Windows® XP System Restore Reinstalling Microsoft® Windows® XP Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts like a translator between the device and any other programs that use the device.
2. Click Properties. 3. Click the Hardware tab and click Device Manager. 4. In the Device Manager window, right-click the device for which the new driver was installed and then click Properties. 5. Click the Drivers tab. 6. Click Roll Back Driver. Using the Drivers and Utilities CD If using Device Driver Rollback or System Restore does not resolve the problem, then reinstall the driver from the Drivers and Utilities CD (also known as the ResourceCD).
9. 10. When the name of the appropriate driver appears, click Next. Click Finish and restart your computer. Manually Reinstalling Drivers for Windows 2000 NOTE: If you are reinstalling an infrared driver, you must first enable the infrared sensor in the system setup program before continuing with the driver installation. 1. After copying the driver files to your hard drive, click the Start button, point to Settings, and then click Control Panel. 2. Double-click the System icon. 3.
Creating a Restore Point 1. Click the Start button and click Help and Support. 2. Click System Restore. 3. Follow the instructions on the screen. Restoring the Computer to an Earlier Operating State NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1.
5. Ensure that Turn off System Restore is unchecked. Reinstalling Microsoft® Windows® XP NOTICE: You must use Windows XP Service Pack 1 (SP1) or later when you reinstall Windows XP. Before You Begin If you are considering reinstalling the Windows XP operating system to correct a problem with a newly installed driver, first try using Windows XP Device Driver Rollback.
The Windows XP Setup screen appears, and the operating system begins to copy files and install the devices. The computer automatically restarts multiple times. NOTICE: Do not press any key when the following message appears: Press any key to boot from the CD. NOTE: The time required to complete the setup depends on the size of the hard drive and the speed of your computer. 6. When the Regional and Language Options screen appears, select the settings for your location and click Next. 7.
Back to Contents Page Finding Information Dell Precision™ Mobile Workstation M70 User's Guide NOTE: Some features may not be available for your computer or in certain countries. NOTE: Additional information may ship with your computer.
l l l l l l l l l l l l l l l l l l l Solutions — Troubleshooting hints and tips, articles from technicians, online courses, frequently asked questions Community — Online discussion with other Dell customers Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system Customer Care — Contact information, service call and order status, warranty, and repair information Service and support — Service call status and support history, service contract, online discuss
Back to Contents Page Getting Help Dell Precision™ Mobile Workstation M20 User's Guide Technical Assistance Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Contacting Dell Technical Assistance If you need help with a technical problem, Dell is ready to assist you. CAUTION: If you need to remove the computer covers, first disconnect the computer power and modem cables from all electrical outlets. 1. Complete the procedures in "Solving Problems.
apsupport@dell.com (Asian/Pacific countries only) support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) l Electronic Quote Service sales@dell.com apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only) l Electronic Information Service info@dell.com AutoTech Service Dell's automated technical support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers.
5. Pack the equipment to be returned in the original (or equivalent) packing materials. You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted. Returns that are missing any of the preceding requirements will be refused at Dell's receiving dock and returned to you. Before You Call NOTE: Have your Express Service Code ready when you call.
E-mail: us_latin_services@dell.com Argentina (Buenos Aires) E-mail for desktop and portable computers: la-techsupport@dell.com International Access Code: 00 E-mail for servers and EMC® storage products: la_enterprise@dell.com Country Code: 54 City Code: 11 Customer Care toll-free: 0-800-444-0730 Tech Support toll-free: 0-800-444-0733 Tech Support Services toll-free: 0-800-444-0724 Sales Aruba General Support 0-810-444-3355 toll-free: 800-1578 E-mail (Australia): au_tech_support@dell.
Cayman Islands Sales (Home Sales/Small Business) toll-free: 1-800-387-5752 Sales (med./large bus., government) toll-free: 1-800-387-5755 Spare Parts Sales & Extended Service Sales 1 866 440 3355 General Support 1-800-805-7541 Chile (Santiago) Country Code: 56 Sales, Customer Support, and Technical Support toll-free: 1230-020-4823 City Code: 2 Technical Support website: support.dell.com.cn Technical Support E-mail: cn_support@dell.com Customer Care E-mail: customer_cn@dell.
Country Code: 358 City Code: 9 Customer Care 09 253 313 38 Fax 09 253 313 99 Switchboard 09 253 313 00 Website: support.euro.dell.com E-mail: support.euro.dell.
Ireland (Cherrywood) U.K. Technical Support (dial within U.K. only) Home User Customer Care International Access Code: 16 Small Business Customer Care Country Code: 353 U.K. Customer Care (dial within U.K. only) Corporate Customer Care City Code: 1 Corporate Customer Care (dial within U.K. only) Ireland Sales U.K. Sales (dial within U.K.
Home/Small Business Sales (Brussels, Belgium) toll-free: 080016884 International Access Code: 00 Country Code: 352 Corporate Sales (Brussels, Belgium) 02 481 91 00 Customer Care (Brussels, Belgium) 02 481 91 19 Fax (Brussels, Belgium) 02 481 92 99 Switchboard (Brussels, Belgium) Macao Country Code: 853 Technical Support 02 481 91 00 toll-free: 0800 105 Customer Service (Xiamen, China) 34 160 910 Transaction Sales (Xiamen, China) 29 693 115 Website: support.ap.dell.
International Access Code: 011 Customer Care Country Code: 48 City Code: 22 Portugal International Access Code: 00 57 95 999 Customer Service Fax 57 95 806 Reception Desk Fax 57 95 998 Switchboard 57 95 999 Website: support.euro.dell.com E-mail: support.euro.dell.
City Code: 8 Technical Support Fax 08 590 05 594 Sales 08 590 05 185 Website: support.euro.dell.com E-mail: Tech_support_central_Europe@dell.com Switzerland (Geneva) E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.
Country Code: 1 Printers and Projectors Technical Support toll-free: 1-877-459-7298 Public (government, education, and healthcare) Customer Service and Technical Support toll-free: 1-800-456-3355 Employee Purchase Program (EPP) Customers toll-free: 1-800-234-1490 toll-free: 1-800-289-3355 Dell Sales or toll-free: 1-800-879-3355 Dell Outlet Store (Dell refurbished computers) toll-free: 1-888-798-7561 Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3
Back to Contents Page Glossary A B C D E F G H I K L M N O P R S T U V W X Z Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
CD — compact disc — An optical form of storage media, typically used for audio and software programs. CD drive — A drive that uses optical technology to read data from CDs. CD player — The software used to play music CDs. The CD player displays a window with buttons that you use to play a CD. CD-R — CD recordable — A recordable version of a CD. Data can be recorded only once onto a CD-R. Once recorded, the data cannot be erased or written over. CD-RW — CD rewritable — A rewritable version of a CD.
E ECC — error checking and correction — A type of memory that includes special circuitry for testing the accuracy of data as it passes in and out of memory. ECP — extended capabilities port — A parallel connector design that provides improved bidirectional data transmission. Similar to EPP, ECP uses direct memory access to transfer data and often improves performance. EIDE — enhanced integrated device electronics — An improved version of the IDE interface for hard drives and CD drives.
HTTP — hypertext transfer protocol — A protocol for exchanging files between computers connected to the Internet. Hz — hertz — A unit of frequency measurement that equals 1 cycle per second. Computers and electronic devices are often measured in kilohertz (kHz), megahertz (MHz), gigahertz (GHz), or terahertz (THz). I IC — Industry Canada — The Canadian regulatory body responsible for regulating emissions from electronic equipment, much as the FCC does in the United States.
memory mapping — The process by which the computer assigns memory addresses to physical locations at start-up. Devices and software can then identify information that the processor can access. memory module — A small circuit board containing memory chips, which connects to the system board. MHz — megahertz — A measure of frequency that equals 1 million cycles per second. The speeds for computer processors, buses, and interfaces are often measured in MHz.
PXE — pre-boot execution environment — A WfM (Wired for Management) standard that allows networked computers that do not have an operating system to be configured and started remotely. R RAID — redundant array of independent disks — A method of providing data redundancy. Some common implementations of RAID include RAID 0, RAID 1, RAID 5, RAID 10, and RAID 50. RAM — random-access memory — The primary temporary storage area for program instructions and data.
S-video TV-out — A connector used to attach a TV or digital audio device to the computer. SXGA — super-extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 1024. SXGA+ — super-extended graphics array plus — A video standard for video cards and controllers that supports resolutions up to 1400 x 1050. system board — The main circuit board in your computer. Also known as the motherboard.
write-protected — Files or media that cannot be changed. Use write-protection when you want to protect data from being changed or destroyed. To writeprotect a 3.5-inch floppy disk, slide its write-protect tab to the open position. WXGA — wide-aspect extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 800." X XGA — extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1024 x 768.
Back to Contents Page Using the Keyboard and Touch Pad Dell Precision™ Mobile Workstation M70 User's Guide Numeric Keypad Key Combinations Touch Pad Changing the Track Stick Cap Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, hold down and press the desired key.
key Radios (Including Wireless Networking and Bluetooth® Wireless Technology) Enables and disables radios, including wireless networking and Bluetooth wireless technology. Power Management Activates a power management mode. You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced Tab in the Power Options Properties window. Puts the system into Hibernate mode. Dell QuickSet is required.
l To double-click an object, position the cursor on the object and tap twice on the touch pad or use your thumb to press the left touch-pad button twice. You can also use the track stick to move the cursor. Press the track stick left, right, up, or down to change the direction of the cursor on the display. Use the track stick and track stick buttons as you would use a mouse.
Back to Contents Page Passwords Dell Precision™ Mobile Workstation M70 User's Guide About Passwords Using a Primary/System Password Using an Administrator Password Using a Hard Drive Password Assigning an Asset Tag Enabling Trusted Platform Module (TPM) About Passwords NOTE: Passwords are disabled when you receive your computer. A primary password, an administrator password, and a hard drive password all prevent unauthorized access to your computer in different ways.
4. In the User Accounts window, click the administrator user and click the Reset Password button. When you set an administrator password, the Configure Setup option becomes available in system setup. The Configure Setup option allows you to restrict access to system setup in the same way that a primary or system password restricts access to the computer. You can now use the administrator password instead of the system password.
NOTE: An asset tag can have up to 10 characters; any combination of characters excluding spaces is valid. 6. When the computer prompts you to verify the asset tag, type y. The computer displays the new or modified asset tag and the Service Tag. 7. Restart your computer to exit the Asset Tag utility. Viewing Existing Asset and Service Tags 1. Boot the computer using the bootable media you created in "Assigning an Asset Tag." 2. Type asset and press . Deleting an Asset Tag 1.
1. Boot the computer using the bootable media you created in "Assigning an Asset Tag." 2. Type asset /o /d and press . 3. When the computer prompts you to delete the owner tag, type y. Asset Tag Options To use one of the asset tag options (see the following table): 1. Boot the computer using the bootable media you created in "Assigning an Asset Tag." 2. Type asset and a space followed by the option, and then press .
7. a. Restart the computer and press during the Power On Self Test to enter the system setup program. b. Open the Security menu in system setup and select the TPM Activation menu option. c. Set the TPM activation state to Activate. d. Save the changes and restart your computer. Initialize the TPM owner and user passwords: a. Boot your computer to the Microsoft® Windows® operating system. b. Click Start® Programs® Broadcom Security Platforms Tools.
Back to Contents Page Using PC Cards Dell Precision™ Mobile Workstation M70 User's Guide PC Card Types PC Card Blanks Extended PC Cards Removing a PC Card or Blank Installing a PC Card PC Card Types See "Specifications" for information on supported PC Cards. NOTE: A PC Card is not a bootable device. The PC Card slot has one connector that supports a single Type I or Type II card. The PC Card slot supports CardBus technology and extended PC Cards.
1 eject button 2 PC Card Installing a PC Card You can install a PC Card in the computer while the computer is running. The computer automatically detects the card. PC Cards are generally marked with a symbol (such as a triangle or an arrow) to indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion. If card orientation is not clear, see the documentation that came with the card.
Back to Contents Page Power Management Dell Precision™ Mobile Workstation M70 User's Guide Power Management Tips Power Management Wizard Power Management Modes Power Options Properties Power Management Tips NOTE: See "Using a Battery" for more information on conserving battery power. l Connect the computer to an electrical outlet when possible because battery life is largely determined by the number of times the battery is charged.
¡ Prompt a user for an action (Ask me what to do). Selecting a Power Scheme NOTE: When your computer is running on battery power, the Network Disabled power scheme disables your internal network and wireless activity. When your computer is connected to an electrical outlet or docking device, the Network Disabled power scheme disables only your wireless activity. You must set the power scheme through QuickSet (not Microsoft® Windows®) for the Network Disabled power scheme to work.
¡ Close the display. ¡ Press . To exit standby mode, press the power button or open the display depending on how you set the options on the Advanced tab. You cannot make the computer exit standby mode by pressing a key or touching the touch pad or track stick. Hibernate Mode Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then completely turning off the computer.
l Set power icon and standby mode password options. l Program the following functions (depending on your operating system): ¡ Prompt a user for an action (Ask me what to do). ¡ Enter standby mode. ¡ Enter hibernate mode. ¡ Shut down Windows and turn off the computer. ¡ Choose no action (None or Do nothing). To program these functions, click an option from the corresponding drop-down menu and then click OK.
Back to Contents Page Solving Problems Dell Precision™ Mobile Workstation M70 User's Guide Drive Problems Network Problems CD and DVD drive problems PC Card Problems Hard drive problems Power Problems Email, Modem, and Internet Problems Printer Problems Error Messages Scanner Problems Keyboard Problems Sound and Speaker Problems Lockups and Software Problems Touch Pad or Mouse Problems Memory Problems Video and Display Problems Drive Problems CAUTION: Before you begin any of the procedures
If you cannot eject the Optical drive tray 1. 2. 3. Ensure that the computer is shut down. Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected. Gently pull out the tray until it stops. If you hear an unfamiliar scraping or grinding sound l l Ensure that the sound is not caused by the program that is running. Ensure that the disk or disc is inserted properly.
Run the Modem Helper diagnostics — Click the Start button, point to All Programs (Programs in Windows 2000), and then click Modem Helper. Follow the instructions on the screen to identify and resolve modem problems. (Modem Helper is not available on all computers.) Verify that the modem is communicating with Windows — Windows XP 1. 2. 3. 4. 5. 6. Click the Start button, point to Settings, and then, click Control Panel. Click Printers and Other Hardware. Click Phone and Modem Options. Click the Modems tab.
Extended memory size has changed — The amount of memory recorded in NVRAM does not match the memory installed in the computer. Restart the computer. If the error appears again, contact Dell. Gate A20 failure — A memory module may be loose. Reinstall the memory modules and, if necessary, replace them. General failure — The operating system is unable to carry out the command. The message is usually followed by specific information—for example, Printer out of paper. Take the appropriate action.
No boot device available — The computer cannot find the hard drive. If the hard drive is your boot device, ensure that the drive is installed, properly seated, and partitioned as a boot device. No boot sector on hard drive — The operating system may be corrupted. Contact Dell. No timer tick interrupt — A chip on the system board may be malfunctioning. Run the System Set tests as described in "Using the Dell Diagnostics." Operating system not found — Reinstall the hard drive.
Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Fill out the Diagnostics Checklist as you complete these checks. NOTE: Use the integrated keyboard when working in MS-DOS® mode or when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional. External Keyboard Problems Check the keyboard cable — Shut down the computer.
A program stops responding End the program — 1. 2. 3. 4. Press simultaneously. Click Applications. Click the program that is no longer responding. Click End Task. A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. Check the software documentation — If necessary, uninstall and then reinstall the program.
you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. Run the Dell Diagnostics — If all tests run successfully, the error condition is related to a software problem.
If you have problems with a PC Card not provided by Dell — Contact the PC Card manufacturer. Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Fill out the Diagnostics Checklist as you complete these checks. Check the power light — When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in standby mode—press the power button to exit standby mode.
If a computer is connected to the Dell D/Dock or Dell D/Port while the computer is running, presence of the docking device is ignored until the AC adapter is connected to the computer. AC Power Loss While the Computer Is Docked If a computer loses AC power while docked to the Dell D/Dock or Dell D/Port, the computer immediately goes into low-performance mode. Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Unlock the scanner — Ensure that your scanner is unlocked if it has a locking tab or button. Restart the computer and try the scanner again Check the cable connections — l l See the scanner documentation for cable connection information. Ensure that the scanner cables are securely connected to the scanner and the computer. Verify that the scanner is recognized by Microsoft Windows — 1. 2. Click the Start button, click Control Panel, and then click Printers and Other Hardware.
Disconnect headphones from the headphone connector — Sound from the speakers is automatically disabled when headphones are connected to the computer's front-panel headphone connector. Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. Eliminate possible interference — Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Fill out the Diagnostics Checklist as you complete these checks. If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer. Check the battery — If you are using a battery to power your computer, the battery charge may be depleted.
If only part of the display is readable Connect an external monitor — 1. 2. Shut down your computer and connect an external monitor to the computer. Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell.
Back to Contents Page Dell™ QuickSet Features Dell Precision™ Mobile Workstation M70 User's Guide Clicking the QuickSet Icon Double-Clicking the QuickSet Icon Right-Clicking the QuickSet Icon Dell QuickSet runs from the icon located in the taskbar and functions differently when you click, double-click, or right-click the icon. Clicking the QuickSet Icon Click the icon to perform the following tasks: l Adjust power management settings using the Power Management Wizard.
Back to Contents Page Adding and Replacing Parts Dell Precision™ Mobile Workstation M70 User's Guide Before You Begin Memory Modem Mini PCI Card Hard Drive Internal Card With Bluetooth® Wireless Technology Coin-Cell Battery Before You Begin This chapter provides procedures for removing and installing the components in your computer.
2. Turn off your computer. 3. If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network device. 4. Disconnect any telephone or telecommunication lines from the computer. 5.
NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips. 3. If you are replacing a memory module, remove the existing module: a. Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. b. Remove the module from the connector. 1 securing clips (2 per connector) 2 memory module 4.
7. Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click the Start button, click Help and Support, and then click Computer Information. Memory Module DIMM A CAUTION: Before working inside your Dell™ computer, read the safety instructions in your Product Information Guide.
6. Replace the keyboard. a. Reconnect the keyboard connector to the system board. b. Slide the tabs at the bottom of the keyboard back into their slots. c. Reinsert and tighten the two screws across the top of the keyboard. 7. Replace the central control cover. Starting at the left side of the computer, press down on the control cover until you feel it click into place. 8. Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 9.
1 modem cable 2 modem 3 screw 4. Connect the modem cable to the modem. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. 5. Align the modem with the screw hole and press the modem into the connector on the system board. 6. Install the screw to secure the modem to the system board. 7. Replace the options door. Mini PCI Card If you ordered a Mini PCI card with your computer, the card is already installed.
b. Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly. c. Lift the Mini PCI card out of its connector. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. 4. Align the Mini PCI card with the connector at a 45-degree angle, and press the Mini PCI card into the connector until you hear a click.
Hard Drive CAUTION: If you remove the hard drive from the computer when the drive is hot, do not touch the metal housing of the hard drive. CAUTION: Before working inside your computer, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent data loss, turn off your computer before removing the hard drive. Do not remove the hard drive while the computer is on, in standby mode, or in hibernate mode.
2. Remove the access door beneath the battery. 1 access door NOTICE: Handle the card by its edges, and avoid touching pins and contacts. Ground yourself by touching a metal connector on the back of the computer. Continue to ground yourself periodically during this procedure. 1 screw 2 internal card with Bluetooth wireless technology 3 system board connector 3. Remove the screw. 4. Pull the card out of the system board connector. 5. Remove the card from the computer and set it aside. 6.
Coin-Cell Battery Your computer uses a coin-cell battery to maintain the date and time even while the computer is off. However, after several years, this battery may lose its charge. CAUTION: Before working inside your computer, read the safety instructions in your System Information Guide. 1. Follow the procedures in "Before You Begin." 2. Remove the access door beneath the battery. 3. Slide the coin-cell battery out of the tabs that hold it in place. 4.
Back to Contents Page Using the System Setup Program Dell Precision™ Mobile Workstation M70 User's Guide Overview Viewing the System Setup Screens System Setup Screen Commonly Used Options Overview NOTE: Your operating system may automatically configure most of the options available in system setup, thus overriding options that you set through system setup. (An exception is the External Hot Key option, which you can disable or enable only through system setup.
NOTE: To change the boot sequence on a one-time-only basis, see "Performing a One-Time Boot." The Boot Sequence page displays a general list of the bootable devices that may be installed in your computer, including but not limited to the following: l Diskette Drive l Internal HDD l USB Storage Device l CD/DVD/CD-RW drive l Modular bay HDD NOTE: Only devices that are preceded by a number are bootable.
Back to Contents Page Using Smart Cards Dell Precision™ Mobile Workstation M70 User's Guide About Smart Cards Installing a Smart Card About Smart Cards Smart cards are portable credit-card shaped devices with internal integrated circuits. The top surface of the smart card usually contains an embedded processor located under the gold contact pad. The combination of the small size and integrated circuits make smart cards valuable tools for security, data storage, and special programs.
Back to Contents Page Specifications Dell Precision™ Mobile Workstation M70 User's Guide Processor Processor type Intel® Pentium® M L1 cache 64 KB (internal) L2 cache 2 MB (on die) External bus frequency 533 MHz System Information System chipset Intel 915PM Data bus width 64 bits DRAM bus width 64 bits Processor address bus width 36 bits PC Card CardBus controller TI 6515 CardBus controller PC Card connector one (supports one Type I or Type II card) Cards supported 3.
and S/PDIF (TV/digital audio-adapter cable supports composite video and S/PDIF) Mini PCI Type IIIA Mini PCI card slot Modem RJ-11 support Network adapter RJ-45 port Communications Modem: Type v.
WXGA 0.2588 (15.4 inch) WSXGA+ 0.1971 (15.4 inch) WUXGA 0.1725 (15.4 inch) Power Consumption (panel with backlight) (typical): WXGA 5.0 W (max.) WSXGA+ 5.5 W (max.) WUXGA 6.0 W (max.) Controls brightness can be controlled through keyboard shortcuts Keyboard Number of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan) Key travel 2.7 mm ± 0.3 mm (0.11 inch ± 0.016 inch) Key spacing 19.05 mm ± 0.3 mm (0.75 inch ± 0.
Height 27.94 mm (1.1 inches) Width 58.42 mm (2.3 inches) Depth 133.85 mm (5.25 inches) Weight (with cables) 0.4 kg (0.9 lb) Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Physical Height 42.4 mm (1.67 inches) Width 361.2 mm (14.2 inches) Depth 260.4 mm (10.3 inches) Weight: With travel module and 80 WHr battery 3.035 kg (6.69 lb) typical With CD drive and 80 WHr battery 3.230 kg (7.
Back to Contents Page Dell Precision™ Mobile Workstation M70 User's Guide Click the links to the left for information on the features and operation of your computer. For information on other documentation included with your computer, see "Finding Information." NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
Back to Contents Page Traveling With Your Computer Dell Precision™ Mobile Workstation M70 User's Guide Identifying Your Computer Packing the Computer Travel Tips Identifying Your Computer l Attach a name tag or business card to the computer. l Write down your Service Tag and store it in a safe place away from the computer or carrying case. Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell.
NOTICE: Do not walk the computer through a metal detector. Send the computer through an X-ray machine or have it hand inspected. l Before you use the computer on an airplane, verify that such usage is permitted. Some airlines forbid the use of electronic devices during the flight. All airlines forbid the use of electronic devices during takeoff and landing. If Your Computer Is Lost or Stolen l Call a law enforcement agency to report the lost or stolen computer.
Back to Contents Page Connecting to a Wireless Local Area Network Dell Precision™ Mobile Workstation M70 User's Guide Determining Your Network Type Connecting to a Wireless Network in Microsoft® Windows® XP Finalizing Your Wireless Network Connection (Security Settings) NOTE: These networking instructions do not apply to Bluetooth® wireless technology or cellular products.
2. Click to select the network you want to configure, and then click Connect or double-click the network name in the list. If you select a secure network (identified by a icon), you must enter a WEP or WPA key when prompted. NOTE: Network security settings are unique to your network. Dell cannot provide this information. Your network is configured automatically. NOTE: Your computer can take up to 1 minute to connect to the network.
Earlier versions of the Dell™ wireless software may not contain the drop-down menu. If you are using an earlier version, click to uncheck the Data encryption (WEP enabled) check box and go to step 5. 4. From the Data encryption drop-down menu, select Disabled. NOTE: Your computer can take up to 1 minute to connect to the network. 5. Click OK. Your network setup is complete.
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Back to Contents Page Using Microsoft® Windows® XP Dell Precision™ Mobile Workstation M70 User's Guide Help and Support Center User Accounts and Fast User Switching Microsoft® Windows® Classic View Setting Up a Home and Office Network Desktop Cleanup Wizard Internet Connection Firewall Transferring Information to a New Computer Data Execution Prevention (DEP) Technology Help and Support Center NOTE: The Microsoft® Windows® XP Home Edition and Windows XP Professional operating systems have different
Desktop Cleanup Wizard Your computer is set up to use the Desktop Cleanup Wizard to move programs that are not frequently used to a designated folder 7 days after you first start your computer and every 60 days after that. The appearance of the Start menu changes as programs are moved. To turn off the Desktop Cleanup Wizard, perform the following steps. NOTE: You can run the Desktop Cleanup Wizard any time by clicking Clean Desktop Now under Run Desktop Cleanup Wizard every 60 days. 1.
5. When the Now go to your old computer screen appears, go to your old or source computer. Do not click Next at this time. To copy data from the old computer: 1. On the old computer, insert the Windows XP Operating System CD. 2. On the Welcome to Microsoft Windows XP screen, click Perform additional tasks. 3. Under What do you want to do?, click Transfer files and settings. 4. On the Files and Settings Transfer Wizard welcome screen, click Next. 5.
5. On the Which computer is this? screen, click Old Computer and click Next. 6. On the Select a transfer method screen, click the transfer method you prefer. 7. On the What do you want to transfer? screen, select the items you want to transfer and click Next. After the information has been copied, the Completing the Collection Phase screen appears. 8. Click Finish. To transfer data to the new computer: 1. On the Now go to your old computer screen on the new computer, click Next. 2.
Setting Up a Home and Office Network Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1. Click the Start button, point to All Programs® Accessories® Communications, and then click Network Setup Wizard. 2. On the Network Setup Wizard welcome screen, click Next. 3. Click Checklist for creating a network.