Owners Manual
Table Of Contents
- Dell Precision Rack 7910 Owner's Manual
- Contents
- Working on your computer
- LCD panel features
- Hard drive indicator codes
- Installing and removing system components
- Safety instructions
- Before working inside your system
- After working inside your system
- Recommended tools
- System Overview
- Front bezel (optional)
- Removing the system cover
- Installing the system cover
- Inside the system
- Cooling shroud
- System memory
- General memory module installation guidelines
- Sample memory configurations
- Removing memory modules
- Installing memory modules
- Hard drives
- Removing a 2.5 inch hard-drive blank
- Installing a 2.5 inch hard-drive blank
- Removing Hard Drive
- Installing Hard Drive
- Removing a hard drive from a hard-drive carrier
- Installing a hard drive into a hard-drive carrier
- Optical drive (optional)
- Cooling fans
- Removing a cooling fan
- Installing a cooling fan
- Removing the cooling-fan assembly
- Installing the cooling-fan assembly
- Internal USB memory key (optional)
- Replacing the internal USB key
- PCIe card holder
- Cable retention bracket
- Expansion cards and expansion card risers
- Expansion card installation guidelines
- Removing an expansion card from expansion-card riser 2 or 3
- Installing an expansion card into the expansion-card riser 2 or 3
- Removing an expansion card from the expansion-card riser 1
- Installing an expansion card into the expansion-card riser 1
- Removing the riser 1 blank
- Installing the riser 1 blank
- Removing expansion-card risers
- Installing expansion-card risers
- GPU card installation guidelines
- Installing a GPU card
- Removing a GPU card
- SD vFlash media card (optional)
- Internal dual SD module (optional)
- Integrated storage controller card
- Network daughter card
- Heat sink and processor
- Power supply units
- Hot spare feature
- Removing the power supply unit blank
- Installing the power supply unit blank
- Removing an AC power supply unit
- Installing an AC power supply unit
- System battery
- Hard-drive backplane
- Removing the hard-drive backplane
- Installing the hard-drive backplane
- Control panel assembly
- System board
- Troubleshooting your system
- Troubleshooting system startup failure
- Troubleshooting external connections
- Troubleshooting the video subsystem
- Troubleshooting a USB device
- Troubleshooting iDRAC Direct (USB XML configuration)
- Troubleshooting iDRAC Direct (laptop connection)
- Troubleshooting a serial I/O device
- Troubleshooting a NIC
- Troubleshooting a wet system
- Troubleshooting a damaged system
- Troubleshooting the system battery
- Troubleshooting power supply units
- Troubleshooting cooling problems
- Troubleshooting cooling fans
- Troubleshooting system memory
- Troubleshooting an internal USB key
- Troubleshooting an SD card
- Troubleshooting an optical drive
- Troubleshooting a hard drive
- Troubleshooting a storage controller
- Troubleshooting expansion cards
- Troubleshooting processors
- Error Messages
- System messages
- Using system diagnostics
- Jumpers and connectors
- Specifications
- System Setup
- Boot Menu
- Timing Key Sequences
- Dell Diagnostics
- About system setup
- Entering System Setup
- System Setup Main Menu
- System BIOS screen
- System Information screen details
- Memory Settings screen details
- Processor Settings screen details
- SATA Settings screen details
- Boot Settings screen details
- Integrated Devices screen details
- Serial Communication screen details
- System Profile Settings screen details
- System Security settings screen details
- Miscellaneous Settings screen details
- NIC indicator codes
- Power indicator codes
- Contacting Dell
Troubleshooting your system
Safety first—for you and your system
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that came with the product.
Troubleshooting system startup failure
If you boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot Manager, the system
stops responding. To avoid this issue, you must boot to the same boot mode in which you installed the operating system.
For all other startup issues, note the system messages that appear on the screen.
Troubleshooting external connections
Before troubleshooting any external devices, ensure that all external cables are securely attached to the external connectors on
your system before troubleshooting any external devices.
Troubleshooting the video subsystem
Steps
1. Check the system and power connections to the monitor.
2. Check the video interface cabling from the system to the monitor.
3. Run the appropriate diagnostic test.
Troubleshooting a USB device
About this task
Use the following steps to troubleshoot a USB keyboard/mouse. For other USB devices, go to step 7.
Steps
1. Disconnect the keyboard and mouse cables from the system and reconnect them.
2. If the problem persists, connect the keyboard/mouse to the USB port(s) on the opposite side of the system.
3. If the problem is resolved, restart the system, enter the System Setup, and check if the non-functioning USB ports are
enabled.
Check if USB 3.0 is enabled in System Setup. If enabled, disable it and see if the issue is resolved (older operating systems
may not support USB 3.0).
4. In the IDRAC Settings Utility, ensure the USB Management Port Mode is configured as Automatic or Standard OS
Use.
5. Replace the keyboard/mouse with a working keyboard/mouse.
If the problem is not resolved, proceed to the next step to begin troubleshooting other USB devices attached to the system.
5
Troubleshooting your system 83