Owners Manual

Table Of Contents
7. Turn on the system and attached peripherals.
8. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
Next steps
Troubleshooting a damaged system
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that came with the product.
Steps
1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
2. Remove the system cover.
3. Ensure that the following components are properly installed:
Cooling shroud
Expansion-card risers (if present)
Expansion cards
Power supply(s)
Cooling-fan assembly (if present)
Cooling fans
Processor(s) and heat sink(s)
Memory modules
Hard-drive carriers
Hard-drive backplane
4. Ensure that all cables are properly connected.
5. Install the system cover.
6. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
Troubleshooting the system battery
Prerequisites
CAUTION:
Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that came with the product.
NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its system
configuration information. This situation is caused by a defective battery.
NOTE: Some software may cause the system time to speed up or slow down. If the system seems to operate normally
except for the time kept in the System Setup, the problem may be caused by software rather than by a defective battery.
Steps
1. Re-enter the time and date in the System Setup.
2. Turn off the system and disconnect it from the electrical outlet for at least one hour.
3. Reconnect the system to the electrical outlet and turn on the system.
4. Enter the System Setup.
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Troubleshooting your system