Owners Manual

Table Of Contents
NOTE: When troubleshooting an expansion card, see the documentation for your operating system and the expansion card.
Steps
1. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Ensure that each expansion card is firmly seated in its connector.
5. Install the system cover.
6. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
7. Remove the system cover.
8. Remove all expansion cards installed in the system.
9. Install the system cover.
10. For each expansion card you removed in step 8, perform the following steps:
a. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
b. Remove the system cover.
c. Reinstall one of the expansion cards.
d. Install the system cover.
e. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
Troubleshooting processors
Prerequisites
CAUTION:
Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that came with the product.
Steps
1. Run the appropriate diagnostics test. See Using System Diagnostics for available diagnostic tests.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Ensure that the processor and heat sink are properly installed.
5. Install the system cover.
6. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
Error Messages
Errors That Halt the System Completely
The following is a list of BIOS error messages that will halt the system completely requiring you to cycle the systems power:
Error! Memory configured incorrectly. Please enter Setup for Memory Information details
Alert! Processor Cache Size Mismatch.
Alert! Processor Type Mismatch.
Alert! Processor Speed Mismatch.
Alert! Incompatible Processor Mismatch.
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Troubleshooting your system