Dell 2330d/dn Service Manual 11 Dec 2008
Information in this document is subject to change without notice. 2010 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc.is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc. Other trademarks and trade names may be used in this document to refer to the entities claiming the marks and names of their products. Dell Inc.
Table of Contents Table of Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Notices and safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Laser notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostic aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Accessing service menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1 Printing menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1 Configuration menu (CONFIG MENU) . . . . . .
Operator panel removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Paper input and duplex sensor assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printhead removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rear door and rear cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Notices and safety information The following laser notice labels may be affixed to this printer. Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1. Class I laser products are not considered to be hazardous.
Avisos sobre el láser Se certifica que, en los EE.UU., esta impresora cumple los requisitos para los productos láser de Clase I (1) establecidos en el subcapítulo J de la norma CFR 21 del DHHS (Departamento de Sanidad y Servicios) y, en los demás países, reúne todas las condiciones expuestas en la norma IEC 60825-1 para productos láser de Clase I (1). Los productos láser de Clase I no se consideran peligrosos.
Laserilmoitus Tämä tulostin on sertifioitu Yhdysvalloissa DHHS 21 CFR Subchapter J -standardin mukaiseksi luokan I (1) lasertuotteeksi ja muualla IEC 60825-1 -standardin mukaiseksi luokan I lasertuotteeksi. Luokan I lasertuotteita ei pidetä haitallisina. Tulostimen sisällä on luokan IIIb (3b) laser, joka on nimellisteholtaan 7 mW:n galliumarsenidilaser ja toimii 655 - 675 nanometrin aallonpituuksilla.
Avís sobre el Làser Segons ha estat certificat als Estats Units, aquesta impressora compleix els requisits de DHHS 21 CFR, apartat J, pels productes làser de classe I (1), i segons ha estat certificat en altres llocs, és un producte làser de classe I que compleix els requisits d’IEC 60825-1. Els productes làser de classe I no es consideren perillosos. Aquesta impressora conté un làser de classe IIIb (3b) d’arseniür de gal.li, nominalment de 7 mil.
Notices and safety information xi
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Safety information • The safety of this product is based on testing and approvals of the original design and specific • • • components. The manufacturer is not responsible for safety in the event of use of unauthorized replacement parts. The maintenance information for this product has been prepared for use by a professional service person and is not intended to be used by others. There may be an increased risk of electric shock and personal injury during disassembly and servicing of this product.
• ACHTUNG: Dieses Symbol weist auf eine gefährliche elektrische Spannung hin, die in diesem Bereich des Produkts auftreten kann. Ziehen Sie vor den Arbeiten am Gerät den Netzstecker des Geräts, bzw. arbeiten Sie mit großer Vorsicht, wenn das Produkt für die Ausführung der Arbeiten an den Strom angeschlossen sein muß. Pautas de Seguridad • La seguridad de este producto se basa en pruebas y aprobaciones del diseño original y componentes • • • específicos.
Informació de Seguretat • La seguretat d'aquest producte es basa en l'avaluació i aprovació del disseny original i els components • • • específics. El fabricant no es fa responsable de les qüestions de seguretat si s'utilitzen peces de recanvi no autoritzades. La informació pel manteniment d’aquest producte està orientada exclusivament a professionals i no està destinada a ningú que no ho sigui.
Preface This manual contains maintenance procedures for service personnel. It is divided into the following chapters: 1. General information contains a general description of the printer and the maintenance approach used to 2. 3. 4. 5. 6. 7. repair it. Special tools and test equipment, as well as general environmental and safety instructions, are discussed. Diagnostic information contains an error indicator table, symptom tables, and service checks used to isolate failing field replaceable units (FRUs).
1. General information The Dell 2330d and Dell 2330dn are monochrome laser printers designed for single users or small workgroups. Maintenance approach The diagnostic information in this manual leads to the correct field replaceable unit (FRU) or part. Use the error code charts, symptom index, and service checks to determine the symptom and repair the failure. See “Diagnostics information” on page 2-1 for more information. See “Repair information” on page 4-1 to help identify parts.
Overview of the operator panel The operator panel consists of these items: • A 2-line liquid crystal display (LCD) that shows text • Six buttons: Menus , Back ,Navigation (with Left Menu • , Select Stop An indicator light Menus Back 1-2 Stop and Right Menu ), and
Specifications Memory Item Dell 2330d Dell 2330dn Standard memory 32MB 32MB Maximum memory 288MB 288MB 128MB ✔ ✔ 256MB ✔ ✔ 512MB x x 64MB ✔ ✔ 256MB x x Optional font cards (DBCS) ✔ ✔ Memory slots 1 1 Flash memory/option card 2¹ 2¹ Dell 2330d Dell 2330dn Optional memory Optional flash memory Option slots ¹ Only one slot is active for 64MB flash memory or font card.
Connectivity and compatibility Item Dell 2330d Dell 2330dn Data stream emulations Host based printing ✔ ✔ PCL 5e and PCL 6 ✔ ✔ PostScript 3 ✔ ✔ PPDS migration tool ✔ ✔ PDF v1.6 x x XPS¹ x x HTML (including DBCS) x x Direct image x x Compatibility Windows/Macintosh/Linux Windows/Macintosh/Linux Parallel ✔ ✔ USB* ✔ ✔ Ethernet (10/100 Base Tx) x ✔ Wireless ethernet 802.
Media trays and supply capacity Item Dell 2330d Dell 2330dn Available input trays Integrated 250-sheet tray ✔ ✔ 50-sheet MP feeder ✔ ✔ 1-sheet manual feed slot x x 250-sheet drawer ✔ ✔ 550-sheet drawer ✔ ✔ Optional input sources Maximum input sheet capacity 850 850 (excluding envelopes) (excluding envelopes) Integrated Integrated x x ✔ ✔ 2,300 standard pages SWE¹ 2,300 standard pages SWE¹ 3,500 standard pages 3,500 standard pages High toner cartridge 9,000 standard pages
Types of print media Note: Ensure trays are properly loaded. Never mix media types within a tray.
Tips on preventing jams Paper path I J F E G B C H D K L M A A B C D E F G H I J K L M Paper path Manual feed sensor Upper end feed rolls Input sensor Transfer roll Fuser Fuser exit rolls Fuser exit sensor Exit rolls Exit sensor Duplex unit Duplex sensor Auto compensator A-B B-C C-D D-E E-F F-G G-H H-I I-J I-K K-L L-M 125.3 mm 9.0 mm 59.8 mm 44.9 mm 112.7 mm 21.4 mm 114.8 mm 7.5 mm 17.0 mm 211.7 mm 93.4 mm 8.
Most paper jams can be avoided by correctly loading paper and specialty media in the printer. The following hints can help prevent paper jams: • Use only the recommended print media. • Do not overload the print media sources. Make sure the stack height does not exceed the maximum height indicated by the stack line on the labels in the sources. • Do not load wrinkled, creased, damp, or curled print media. • Flex, fan, and straighten print media before loading it.
Acronyms ACM ADC ASIC CBM DEV DIMM ENA FRU HBP HVPS LCD LED LSU LVPS NVRAM PC PCL POR POST PPDS PRC TAR SDR SWE USB V ac V dc Autocompensator Mechanism (or paper feed) Analog-to-digital Converter Application Specific Integrated Circuit Complete Bill of Material Development Roll (of print cartridge/photoconductor system) Dual In-Line Memory Module External Network Adapter Field Replaceable Unit Host Based Printing High Voltage Power Supply Liquid Crystal Diode Light Emitting Diode Laser Scanning Unit Low Vo
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2. Diagnostics information Start CAUTION: Unplug power from the printer before connecting or disconnecting any cable, assembly, or electronic card. This is a precaution for personal safety and to prevent damage to the printer. This chapter contains the codes and diagnostic tools to aid in providing corrective action for a malfunctioning printer. To determine the corrective action to repair a printer, look for the following information: • A description of a problem, see “Symptom tables” on page 2-20.
Overview of the operator panel and menus Menu button LCD display Indicator light Menus Back Back button Stop Left arrow button Select button Right arrow button Indicator light The indicator light gives information about the status of the printer.
Buttons Use the six operator panel buttons to open a menu, scroll through a list of values, change printer settings, and respond to printer messages. Note: Buttons act on the information displayed on the second line of the operator panel. The use of the buttons and the layout of the display are described in the following table: Button or control panel item Function Menus button Press and release to open the menus. The menus are available only when the printer is in the Ready state.
Button or control panel item Function Display The display shows messages describing the current state of the printer and indicating possible printer problems that must be resolved. The top line of the display is the header line. It will display the current status and the Supplies (Warnings) status. This is where printer status, supplies messages, and show-me screens are viewed. Indicator light The indicator light indicates printer status. • If the light is off, then the printer power is off.
Diagram of the printer menus Not all menus or selections will be available on all models or in all situations. These are accessed through the driver.
Messages and error codes User attendance messages The printer control panel displays messages describing the current state of the printer and indicates possible printer problems that must be resolved. This topic provides a list of all printer messages, explains what they mean, and tells how to clear the messages. The following table lists the messages in alphanumerical order. A message can also be located using the index.
User attendance messages (Continued) Message Load manual feeder with Load manual feeder with Load manual feeder with Load manual feeder with Load with Load with Action • Load the specified media in the manual feed tray or multipurpose feeder. • To ignore the manual feed request and print on media already installed in one of the input sources, press .
User attendance messages (Continued) Message Action Prog Engine Code DO NOT POWER OFF The printer is is being programmed with a new engine code. Wait for the message to clear and the printer to reset. Warning: Do not turn the printer off while this message is displayed. Program Flash DO NOT POWER OFF The printer is storing resources, such as fonts or macros, in flash memory. Wait for the message to clear. Warning: Do not turn the printer off while this message is displayed.
Cartridge error messages Error Description 30 Invalid refill 31 Missing or defective cartridge 32 Unsupported print cartridge Action Replace the cartridge. Paper jam error codes (200-series) Note: The Event log (See “Event log” on page 3-14) will list any of these errors that have occurred. Repeating jams or jam messages can be caused by any of the following: • • • • Error Faulty/contaminated pick solenoids or worn cams of the solenoids. Faulty/contaminated flags or springs.
Error Description Action 200.13 The input sensor is covered when the media is not expected (media in machine during warm-up) Remove the toner cartridge/PC kit and inspect the input sensor flag. Replace the flag if necessary. 200.14 Trailing edge cleared manual feed, but did not successfully debounce the sensor. Potential causes are a small gap or a bouncy manual feed sensor. Remove the toner cartridge/PC kit.
Error Description Action 200.28 First writing line of a page at the developer nip, but laser servo cleanup is not complete. Likely pre staged media or a fast paper feed. Verify that the media is approved. Inspect the wear strips in the tray, and replace if they are worn. 200.29 Printhead drive control out of range due to an external event beyond what the control is designed to handle. Probable causes: ESD or noise on hsync signal. Check the cable routing for the printhead.
Error Description 201.25 Exit sensor never made by leading edge of media when feeding out the media that was detected during warm-up. 201.26 Page at fuser nip before fuser started ramping toward desired temperature. Indicates code may be receiving more interrupts than intended 201.27 Page at fuser nip before fuser reached acceptable operating temperature. Page arrived at fuser earlier than expected, so it was probably staged prematurely. 202.00 Paper jam around exit sensor.
Error Description Action 231.00 Duplex jam while reversing into the device Open the rear cover and look for obstructions between the rear cover ribs, the fuser exit rollers, and below. The media entering the duplex passes outside the exit roller while the media exiting the fuser passes above and inside the exit rollers. Remove the tray, open the duplex door, and remove the obstructions.
Error Description Action 242.12 Second pick from manual feeder, tray 1, or feeder failed when media was in the source, other sheets were committed to the paper path. Check the wear strips and replace them if worn. 242.16 Failed to feed from tray 2. Pages in the paper path have been flushed to the output bin. Remove Tray 2 and inspect for obstruction in the paper path. Check the pick tires for wear or paper dust. Replace if necessary. Check the wear strips and replace if necessary. 251.
Service error codes Service error codes are generally non-recoverable except in an intermittent condition when the printer can be put into POR to temporarily recover from the error condition. Error Description Action Engine software service errors 902.xx Engine software error Replace the controller board. See “Controller board service check” on page 2-22 DC pick motor errors 914.00 DC pick motor error 914.01 Lost encoder feedback Transfer service errors 917.
Error Description 922.05 Did not roll over to a steady state control in time after the hot roll lamp detection. 922.06 Hot roll did not reach the operating temperature in time (new enhanced control). 922.07 Media reached fuser nip, and fuser is under temperature 922.08 Fuser warm-up failure (motor start condition) 922.09 Fuser warm-up failure (compression set) 922.20 Belt fuser failed to reach the preheat temperature for the motor to start during warm-up. 922.
Error Description 931.01 No first hsync 932.00 Lost hsyncs 932.01 Lost hsyncs 933.01 Printhead boost signal failure 934.00 Mirror motor lost lock. 934.01 Mirror motor lost lock. 935.00 No initial mirror motor lock 935.01 Timed out waiting for mirror motor lock 935.10 Printhead sweep error, swept through Hz range without finding the resonant frequency 935.12 Printhead sweep error, coarse sweep state 935.15 Printhead open-loop error, check prelim amp state 935.
Error Description 937.00 Main transport motor lost lock 937.01 Main transport motor lost lock, detected by engine control 937.02 Overspeed detected during position control 937.03 Overspeed detected during speed control Action Replace the main motor gear drive. See “Main motor service check” on page 2-26 Power supply service errors 940.00 LVPS service error 940.01 Line frequency outside allowed range of 45Hz-64Hz 940.02 Line frequency below 43Hz 940.
Error Description Action 959.03 Signature Verification Code failed to authenticate a code partition. Update firmware and call the next level of support, or replace the controller board. See “Controller board service check” on page 2-22. 959.04 Jump to unverified address 959.05 Unknown boot failure Update firmware and call the next level of support, or replace the controller board. See “Controller board service check” on page 2-22 959.20 Pensive hardware failure 959.
Error Description Action 984.xx Invalid command parameter received by the specidied device 990.xx An equipment check condition has occurred in the specified device, but the device is unable to identify the exact component failure. 991.xx The specified device has detected an equipment check in its system card. Call the next level of support. Symptom tables POST symptom table Symptom Action The main motor, cooling fan, and fuser do not come on.
Printer symptom table Symptom Action Fan noisy or fan not working. See “Cooling fan service check” on page 2-23. Fuser parts melted. See “LVPS/HVPS service check” on page 2-25. Toner not fused to the media. See“Fuser service check” on page 2-25 or “Solving print quality problems” on page 2-34. Paper jams. See “Paper feed service checks” on page 2-27. Main motor noisy or not moving. See “Main motor service check” on page 2-26. Media skew. See “Paper feed service checks” on page 2-27.
Service checks Service checks which involve measuring voltages on the LVPS/HVPS (low voltage power supply/ high voltage power supply board) should be performed with the printer positioned on its back side. Note: When making voltage readings, always use frame ground unless another ground is specified. See the wiring diagram in the back of the book for more information.
Controller board service check (Continued) FRU Action LVPS/HVPS Verify main power to controller board With the printer off, unplug the LPS/HVPS cable at J502 on the controller board. Verify grounds on pins 10, 12, 14, 16 and 18 for both the cable and the controller board. If any of these grounds are incorrect, then check the cable for continuity. If the cable fails continuity, then call the next level of support.
Dead machine service check CAUTION: Check the AC line voltage. The voltage should be within the following limits: • 100 V ac (volts alternating current)-127 V ac for the 110 V printer • 200 V ac-240 V ac for the 220 V printer FRU Action Unplug the printer. Remove the LVPS/HVPS, and check the fuses for continuity. LVPS/HVPS • If open, then replace the LVPS/HVPS. • If not open, then check the switch continuity across its conductors with the switch on. Turn the switch off.
Fuser service check When toner is partially fused to the media, it is usually caused by low fuser temperature. The line voltage to the printer must be within the following limits: • 100 V ac-127 V ac for the 110 V model printer • 200 V ac-240 V ac for the 220 V model printer This printer uses a belt fuser and therefore does not have a lamp. Fuser service check FRU Action Unplug the printer, and disconnect the fuser cable plug from the LVPS/HVPS board connector at CN102.
Main motor service check FRU Action Turn off the printer, and unplug the main motor cable at J17. Turn on the printer, and check for the following voltages at J17: Main motor gear drive Main motor cable LVPS/HVPS Controller board Warning: Do not replace the operator panel and controller board at the same time. Each card contains the printer settings. When either of these cards is new, it obtains the settings from the other card. Settings are lost when both are new and replaced at the same time.
Operator panel service check Inspect the operator panel cable for damage. Make sure the cable is plugged in securely. Run POST, and check each light for proper operation. See “Power–On Self Test (POST) sequence” on page 2-1. LCD Operator panel service check FRU Action Operator panel (LCD) Controller board Lights Warning: Do not replace the operator panel and controller board at the same time. Each card contains the printer settings.
Media never picks FRU Action Paper feed (pick tires) tray 1 Paper feed (pick tires) tray 2 Media drive ASM Media feed clutch ASM Manual feed clutch ASM P/U and manual feed solenoid ACM drive shaft Open the left cover, and verify that the solenoids and clutches are functioning when an attempt is made to feed the media. Make sure the rubber tires on the ACM are installed and clean. Replace the tires, ACM drive, clutch assemblies, solenoids, or drive shaft as necessary.
Media “trees,” wrinkles, stacks poorly, or curls FRU Action Fuser This problem is most likely due to a worn backup roll. It causes the printer to run hotter than required for the media being printed. Excessive heat can cause media treeing problems, poor stacking, or curl. Print the menu sheet found under Utilities. Look at the media settings. Some, such as card stock or rough texture, may require a higher fuser temperature, which leads to more of these problems (except stacking) in plain paper.
Print quality service checks Note: Ensure the cover closes tightly. A gap in the opening may allow light to expose the photoconductor, resulting in a ‘dirty’ print. Extreme environmental conditions, temperatures, and humidity will affect the print quality. Using print quality test pages To help isolate print quality problems, like streaking, print test pages using the print quality test pages. To print the print quality test pages: 1. Enter Configuration Menu. a. Turn off the printer. b.
Black page Note: Incorrect laser exposure or incorrect charging of the photoconductor causes an all black page. Always verify the same results from a different print cartridge assembly and developer before proceeding. FRU Action Toner electrodes (not a FRU) Check the three rearward electrodes below the toner cartridge assembly for contamination, damage, or a short to ground. Correct as necessary.
Partial blank image/white spots (no repeating pattern) FRU Action Toner cartridge (not a FRU) Remove the toner cartridge assembly, and gently shake the assembly to evenly distribute the toner. Check to make sure that the laser light path is not blocked. If toner cartridge is low, then try a new one. Paper (not a FRU) Make sure recommended media is being used. Check the media settings in the printer driver. A heavier media may require higher heat to properly fuse.
Light print FRU Action Toner cartridge (not a FRU) Make sure the toner cartridge and PC Kit are installed correctly and that the toner cartridge is not low on toner. If the problem continues, then install a new toner cartridge. Recheck condition before replacing PC Kit, if necessary. Check the transfer roll for signs of toner buildup and contamination. Inspect the HVPS contact (transfer roll) for contamination. Verify the high voltage cable is plugged into the LVPS/HVPS.
Solving print quality problems Note: Refer to the print defects guide at the end of the manual for repeating defects. Print quality problems Problem Cause / action Light or blurred characters. Light print See “Light print” on page 2-33. The toner cartridge may be getting low on toner: • • • • Remove the toner cartridge and print cartridge assembly. Shake it from side to side to redistribute the toner. Reinstall it, and recheck for condition.
Print quality problems (Continued) Problem Cause / action Toner smears or rubs off the page. • Toner is not being fused to the paper. Replace the fuser. • Change the media texture setting in the driver. If special media is being used, such as card stock or labels, then be sure to select the correct media type. • Try a different kind of paper. Paper designed for copiers gives the best quality fusing. The print is getting light, but the printer has not indicated it is low on toner.
Print quality problems (Continued) Problem Cause / action The printer is on and indicates ready, but nothing prints. • Make sure the parallel or USB cable is not damaged and is firmly plugged into the connector on the back of the printer. • Make sure the toner cartridge assembly is installed properly. • Print the menu page found under Utilities. - If a menu settings page cannot be printed, then contact the next level of support.
Print quality problems (Continued) Problem Cause / action Unexpected characters print, or characters are missing. • • • • Ensure correct printer driver is being used. Select hex trace mode to determine what the problem is. Restore factory defaults. Make sure the parallel cable or USB cable is firmly plugged in at the back of the printer. Jobs are not printing, and an error message is displayed. • The printer is waiting for an appropriate command.
Tray 2 service check FRU Action Tray 2 Turn the printer off. Separate the printer from Tray 2. Turn the printer on and check the voltages on connector J28 on the controller board. See the wiring diagram at the end of the service manual, or “Controller board connector pin values” on page 3-2 for the J28 connector. Pins 1, 4: 3.3 V Pin 2: 24 V Pin 6: Ground If the voltages are incorrent, then replace the controller board. If the voltages are correct, then try using Tray 2 again.
3. Diagnostic aids Accessing service menus There are two different test menus that can be accessed during POR to identify problems with the printer. Configuration Menu Diagnostics Mode 1. Turn off the printer. 2. Press and hold and . 3. Turn on the printer. 4. Release the buttons when Performing Self Test displays. 5. The message CONFIG MENU displays on the top line of the operator panel.
Configuration menu (CONFIG MENU) Entering Configuration Menu 1. 2. 3. 4. Turn off the printer. Press and hold and . Turn on the printer. Release the buttons when Performing Self Test displays. Available menus The menus display on the operator panel in the order shown: Configuration menu settings Reset PC Cnt See “Reset photoconductor maintenance counter (Reset PC Cnt)” on page 3-3. Prt Quality Pgs See “Print quality pages (Prt Quality Pgs)” on page 3-3. Reports See “Reports” on page 3-3.
Reset photoconductor maintenance counter (Reset PC Cnt) The reset photoconductor maintenance counter resets the photoconductor kit page counter and clears any warnings or photoconductor exhausted messages. This operation should be performed only after a new photoconductor unit has been installed. Print quality pages (Prt Quality Pgs) The print quality test pages can be printed from either the Diagnostics menu or Configuration Menu (CONFIG MENU).
Demo Mode This setting contains a built-in demonstration mode. The settings allow you to turn the Demo Mode Off (default) or On. While Demo Mode is set, the printer will start in Demo Mode until you change the setting. Note: While Demo Mode is set to On, only demonstration files can print. Files received across the network or from the host computer are ignored. Factory Defaults This setting enables a user to restore all the printer settings to the original factory settings.
Diagnostics menu Entering Diagnostics menu 1. Turn off the printer. 2. Press and hold and . 3. Turn on the printer. 4. Release the buttons when Performing Self Test displays. Available tests The menus display on the operator panel in the order shown: Diagnostic menu settings Registration See “Registration” on page 3-6. Print tests See “Print tests” on page 3-7. Hardware tests See “Hardware tests” on page 3-8. Duplex tests (if installed) See “Duplex tests” on page 3-9.
Registration The Registration menu settings adjust the black plane’s margins. To set print registration, select REGISTRATION from the Diagnostics menu. The following will display: REGISTRATION Top Margin Note: Pressing will display one margin setting per line below the REGISTRATION header. The REGISTRATION settings and values are: Setting Value Top Margin -16...16 (0)* Bottom Margin -20...20 (0)* Left Margin -25...25 (0)* Right Margin -128...
Quick Test page Print a Quick Test page to verify that the REGISTRATION margin values are set appropriately. The Quick Test page consists of the following: • • • • Alignment diamonds Horizontal lines used for skew adjustment General device information (current page count, installed memory, etc.) The printer’s serial number, code levels, and print registration settings While the Quick Test page prints, Printing... will display. No buttons are active while the Quick Test page prints.
Hardware tests This setting contains the following tests: • LCD Test • Button Test • DRAM Test Press or to scroll through the Hardware Tests menu, and then press to select the desired test. LCD Test Once the LCD Test setting is selected, the printer automatically performs the operator panel test. This test toggles each pixel in the operator panel through every contrast level, beginning with the darkest and ending with the lightest.
Duplex tests The following tests are used to determine if the duplex is working correctly: • • • • • Quick Test Top Margin Left Margin Sensor Test Duplex Feed 1 Quick Test The Quick Test contains the following information on a duplexed page: • • • • Print registration settings Alignment diamonds at the top and bottom Horizontal lines to check for skew General printer information, including current page count, installed memory, serial number, and code level. To print the duplexed Quick Test page: 1.
Duplex Feed 1 1. Select Duplex Feed 1 from the DUPLEX TESTS menu. The following will appear on the display: Duplex Feed 1 Feeding... 2. A blank page will feed through the printer. The following will appear on the display: Duplex Feed 1 Clear Paper... 3. Remove the blank page from the printer, and press to return to the DUPLEX TESTS menu. Input tray tests The INPUT TRAY TESTS setting is used to test the printer’s installed input trays and their sensors.
Output bin tests The Output bin tests setting is used to test the printer’s output bins and its sensors. Feed Tests This test verifies that the media from the printer’s default input source feeds to the specific output bin. Press to select Single, or press and to select Continuous. The Single test feeds one sheet of media to the default output bin. No buttons are active during this test. The Continuous test feeds media to the default output bin until is pressed.
Printer setup Printer Setup displays the following selections: • • • • • • • • • Defaults (U.S.*, Non-U.S.) Page Count Perm Page Count Serial Number Engine Setting (1 through 4) Model Name Configuration ID Edge to Edge Par S Strobe Adj (only displayed if the printer has a standard parallel port) Defaults The value of this setting determines whether the printer uses the U.S. or Non-U.S. factory default value for the settings listed below: Device Setting U.S.
Service Tag (only on some printers) The service tag number can only be viewed and cannot be changed. 1. Select Service Tag from the PRINTER SETUP menu. 2. Press Back to return to PRINTER SETUP. Engine Setting 1 through 4 Warning: Do not change these settings unless requested to do so by your next level of support. Model Name The serial number can only be viewed and cannot be changed.
Print Contrast The print contrast can be adjusted to Low, Medium, or High. The default setting is Medium. Charge Roll The charge roll can be adjusted to Low, Medium, or High. The default setting is Medium. Gap Adjust Adjusts the minimum gap between sheets during printing. This setting reduces speed (pages per minute), but can be used to reduce curl of printed media and improve stacking in the output bin. The range is 0 (default) to 255. Adjusting by one results in 9 mm of increased gap.
Print Log Additional diagnostic information is available when you print the error log. Some of the additional information includes: • Detailed printer information, including model and serial number • Time and date stamps • Page counts for each error The printed error log can be faxed to Dell or your next level of support for verification or diagnosis. This report can also be printed from the Configuration Menu.
Printhead assembly electronic adjustment A step-by-step process to align a new printhead. Note: Before aligning the printhead electronically, first align the printhead mechanically, if needed. See “Printhead assembly mechanical adjustment” on page 3-17 1. Enter the Diagnostics menu. See “Entering Diagnostics menu” on page 3-5. 2. Press to enter the Registration menu. 3. Press to print the Quick test page. Quick Test page (sample only; use actual sheet) 4.
Printhead assembly mechanical adjustment A printhead needs to be correctly positioned after it has been removed. Use a pencil to mark the screw locations of the old printhead on the metal frame. Align the new printhead relative to the location of the old printhead. Note: Skew is caused by a sheet being fed through the printer while misaligned. The entire image is rotated relative to the sheet edges.
7. If the grid lines of the right flap align below the corresponding lines on the left flap, then adjust the printhead clockwise relative to the printer and recheck. (See the left side of the figure below.) If the grid lines of the left flap align below the corresponding lines of the right side, then adjust the printhead counterclockwise. (See the right side of the figure below.) 8. After obtaining a properly adjusted image on the paper, tighten all three screws.
4. Repair information Warning: Read the following before handling electronic parts. Handling ESD-sensitive parts Many electronic products use parts that are known to be sensitive to electrostatic discharge (ESD).
Removal procedures Note: • Remove the toner cartridge and media tray before removing other printer parts. The toner cartridge should • • • • 4-2 be protected from light while out of the printer. We recommend disconnecting all external cables from the printer to prevent damage during service. Unless otherwise stated, reinstall the parts in reverse order of removal. When reinstalling a part held with several screws, start all screws before final tightening.
ACM pick tire roller removal 1. Place the printer on its side. Note: Be careful to not mar the finish of the printer. 2. Open the duplex jam door just far enough to pull out the ACM pick tires. Warning: Open the duplex door only far enough to remove the ACM pick tires. If the door is opened too far, then it can become disengaged and interfere with the paper tray. The tray may go in but will not come out, and will render the printer as non-serviceable. 3.
4. Remove the ACM pick tire roller (A). Note: • If the left hub is gray, then disconnect the old right and left tire/hub assemblies from the ACM, and replace with the new right and left tire/hub assemblies. • If the left hub is black, then remove the old right and left tires from the ACM hubs, and replace with the new tires. Do not attempt to remove the hubs.
Bezel removal 1. Open the front access door. 2. Flex the top of the bezel, and disconnect the latch (A) from the upper front cover. 3. Disconnect the latches (B) from the upper front cover. 4. Remove the bezel.
Controller board removal CAUTION This product contains a lithium battery. THERE IS A RISK OF EXPLOSION IF THE BATTERY IS REPLACED BY AN INCORRECT TYPE. Discard used batteries according to the battery manufacturer’s instructions and local regulations. Warning: • • • • 1. 2. Always touch a ground before touching the board. Handle the board carefully by the edges. Never replace the operator panel and controller board without a successful POR in between.
3. Disconnect all of the cables from the controller board. Note: A drip guard (B) has been added below the controller board. The drip guard may need to be removed to access to the controller board. B 4. Remove the five screws (C) from the controller board. C 5. Lift the controller board, and remove. Note: When installing the controller board, place the USB port and parallel port screws first, and then place the controller board screws.
Cover open sensor 1. Remove the right side cover. See “Right side cover assembly removal” on page 4-58. 2. Disconnect the cable (A) from the controller board. 3. Use a #1 Phillips screwdriver to remove the screw (B) holding the sensor. B 4. Remove the cover open sensor.
Door mount removal 1. 2. 3. 4. 5. Open the front cover. Remove the lower front cover. See “Lower front cover removal” on page 4-25. Remove the left side cover. See “Left side cover removal” on page 4-23 Remove the right side cover. See “Right side cover assembly removal” on page 4-58. Disconnect the operator panel cable (A). 6. Remove the cable through the opening. 7. Remove the three screws (B) from the right side of the printer.
8. Disconnect the fuser link (C). C 9. Remove the three screws (D) from the left side of the printer. 10. Remove the door mounts.
Duplex removal 1. Remove the right side cover. See “Right side cover assembly removal” on page 4-58. 2. Remove the LVPS/HVPS. See “LVPS/HVPS removal” on page 4-27. 3. Remove the three screws (A) from the shield. A 4. Remove the four screws (B) from the duplex.
5. Lift the duplex slightly, push to the left, and tilt to clear the right side of the printer. 6. Remove the duplex.
Duplex/main motor gear drive interface removal 1. 2. 3. 4. Remove the LVPS/HVPS. See “LVPS/HVPS removal” on page 4-27. Remove the duplex. See “Duplex removal” on page 4-11. Remove the main motor gear drive. See “Main motor gear drive removal” on page 4-30. Remove the e-clip (A) from the gear. 5. Remove the gear (B) and gear shaft (C).
6. Remove the screw (D) from the gear (E). 7. Remove the plastic bushing (F).
8. Use a screwdriver to loosen the retainer clip (G) from the gear. 9. Remove the gear (H).
Fan removal 1. Remove the right side cover. See “Right side cover assembly removal” on page 4-58. 2. Disconnect the cable (A) from the controller board, and remove the two screws (B) holding the fan to the right side frame. B 3. Remove the fan.
Front access door removal 1. Remove the operator panel. See “Operator panel removal” on page 4-51. 2. Remove the left side cover. See “Left side cover removal” on page 4-23. 3. Remove the upper front guide assembly. See “Upper front guide assembly removal” on page 4-64, steps 1-3. 4. Close the front access door. 5. While closing the MPF cover, pull up on the MPF by the steel shaft until the MPF lifts from its hinges.
6. Disconnect the MPF from the lower front cover. 7. Disconnect the fuser link (A) from the front access door.
8. Disconnect the front access door cable (B), and pull it through the opening to clear the side frame. B 9. Disconnect the front access door from its hinges, and remove.
Fuser removal 1. Remove the rear exit guide. See “Rear exit guide assembly with sensor and reversing solenoid removal” on page 4-56. 2. Remove the two screws (A). 3. Partially pull the fuser forward for better access. 4. Push in on the cable connector cover (B), and remove.
5. Disconnect the AC cable (C). C B 6. Disconnect the thermistor cable (D).
7. Disconnect the exit sensor cable (E) from the controller board. E 8. Remove the fuser. Note: • Be careful to not damage the gears during the fuser installation. • Be sure to reinstall the AC cable during the fuser installation.
Left side cover removal Note: • • 1. 2. Leave the front door closed when removing the left side cover. Make sure that the fuser cables are out of the way when removing the left side cover. Remove the paper tray. Remove the screw (A) from the rear left side of the printer. A 3. Remove the screw (B), and press the two latches (C) on the bottom of the left side cover.
4. Swing the cover open, and lift to remove the left side cover. Note: There are two tabs on the top of the left side cover. Do not swing the left side cover open too far, or the tabs will be damaged.
Lower front cover removal 1. Open the lower front cover. 2. Disconnect the MPF pins (A) from the right and left sides of the lower front cover. Note: The picture below shows the E260d, E260dn printer. The lower front cover removal is the same for all models. A 3. Flex the lower front cover, and disconnect it first from its right hinge and then from its left hinge. Note: An alternative to step 3 is to remove the front access door, and remove the three screws from the right door mount.
Installation note: Use a flathead screw driver to press in on the door mount (B) while pulling on the front access door to connect the cover to the hinge (C).
LVPS/HVPS removal 1. Remove the rear door cover. See “Rear door and rear cover removal” on page 4-54. 2. Remove the left side cover. See “Left side cover removal” on page 4-23. 3. Place the printer on its top with the rear facing you. Note: Be careful to not mar the finish of the printer. 4. Remove the two screws (A) from the right rear foot assembly. A 5. Disconnect the fuser power cable (B).
6. Remove the two screws (C) from the right rear foot, and the four screws (D) from the LVPS/HVPS shield. D C 7. Lift the LVPS/HVPS, and disconnect the three cables (E).
Note: Squeeze the clip to remove the cables from their connectors (F). F 8. Disconnect the transfer roll cable (G). G 9. Lift and remove the LVPS/HVPS.
Main motor gear drive removal 1. Remove the left side cover. See “Left side cover removal” on page 4-23. 2. Disconnect the fuser link (A) from the front access door. A 3. Place the printer on its right side. Note: Be careful to not mar the finish of the printer. 4. Remove the four screws (B) from the main motor gear drive.
5. Lift the gear drive, and disconnect the main motor gear drive cable (C). 6. Remove the main motor gear drive.
Manual feed clutch removal 1. Remove the left side cover. See “Left side cover removal” on page 4-23. 2. Open the front access door, and disconnect the fuser link (A). A 3. Place the printer on its right side. Note: Be careful to not mar the finish of the printer. 4. Remove the four screws (B) from the main motor gear drive. B 5. Rotate the main motor gear drive enough to access the manual feed solenoid.
6. Use a screwdriver to remove the e-clip (C) from the manual feed clutch. Note: The picture below shows the E260d, E260dn printer. The manual feed clutch removal is the same for all models. C 7. Remove the manual feed clutch (D).
Manual feed solenoid removal 1. Remove the right side cover. See “Left side cover removal” on page 4-23. 2. Remove the duplex. See “Duplex removal” on page 4-11. 3. Open the front access door, and place the printer on its right side. Note: Be careful to not mar the finish of the printer. 4. Remove the two screws (A). Note: The picture below shows the E260d, E260dn printer. The manual feed solenoid removal is the same for all models.
5. Remove the three screws (B) from the left door mount.
6. Lift the left door mount (C) away from the side frame, and unroute the cable (D) with a spring hook. 7. Reinstall the left door mount, and place the printer on it’s top. Note: Be careful to not mar the finish of the printer. 8. Disconnect the cable (D) from J25 on the controller board, and remove the manual feed solenoid. Installation note: Install the two screws holding the new solenoid in place, and route the cable (D) behind the MPF clutch (E).
Media ACM ASM feeder removal 1. 2. 3. 4. 5. 6. Remove the left side cover. See “Left side cover removal” on page 4-23. Remove the LVPS/HVPS. See “LVPS/HVPS removal” on page 4-27. Remove the duplex. See “Duplex removal” on page 4-11. Remove the main motor gear drive. See “Main motor gear drive removal” on page 4-30. Remove the media feed clutch. See “Media feed clutch with cable removal” on page 4-40. Use a screwdriver to pop the shaft retainer tab (A) loose from the ACM feed shaft. 7.
8. Use a screwdriver to pop the inner shaft lock (B) loose. 9. Remove the inner shaft lock (C).
10. Pull out the auto compensator shaft, and remove the spring (D). 11. Remove the auto compensator shaft. 12. Disconnect the spring (E) from the cylinder. E 13. Remove the media ACM ASM feeder.
Media feed clutch with cable removal 1. Remove the main motor gear drive. See “Main motor gear drive removal” on page 4-30. 2. Remove the duplex. See “Duplex removal” on page 4-11. 3. Disconnect the media feed clutch cable (A) from the controller board. 4. Unroute the cable from the bottom of the printer.
5. Remove the e-clip (B). 6. Remove the media feed clutch with cable (C).
Media manual input sensor 1. Remove the right side cover. See “Right side cover assembly removal” on page 4-58. 2. Place the machine on its top. Note: Be careful to not mar the finish of the printer. 3. Disconnect the sensor cable (A) from J23 (MPFS) on the controller board. A 4. Remove the screw (B). B 5. Free the cable from its retainers, and pull it through the opening toward the sensor mount.
Re-installation note: • Prop open the duplex door, and insert the hook end of the spring hook through the frame opening (C) from the controller board side. Extend the hook until the sensor connector can be hooked. • Hook the spring hook (D) to the connector (E), and pull it through the opening. C D E • Place the sensor into position, and reconnect the cable on the controller board. • Using the spring hook, be sure to reroute the cable through the three retainers (F) between the sensor and side frame.
Warning: Check to make sure the duplex paper jam door is in its proper position. If it is not, then the paper tray will become lodged and the printer will need to be replaced.
Multipurpose feeder (MPF) removal 1. Open the front access door. 2. Remove the four screws (A) from the upper front guide. A 3. Remove the upper front guide. 4. Remove the two screws (B).
5. Close the front access door, and pull up on the MPF by the steel shaft until the MPF lifts from its hinges. Note: The picture below shows the E460dn, E460dw printer. The multipurpose feeder removal is the same for all models. 6. Disconnect the MPF from the lower front cover.
7. Open the front access door, and remove the lower paper guide.
Multipurpose feeder (MPF) feed clutch removal 1. Remove the left side cover. See “Left side cover removal” on page 4-23. 2. Remove the duplex. See “Duplex removal” on page 4-11. 3. Disconnect the cable (A) from the controller board. 4. Place the printer on its right side. Note: Be careful to not damage any cables or mar the finish of the printer.
5. Remove the three screws (B) from the left side of the printer. 6. Disconnect the left hinge (C) from the feed clutch, and remove the e-clip (D). 7. Lift and remove the multipurpose feeder (MPF) feed clutch.
Nameplate removal 1. Open the front access door. 2. Remove the three screws (A). Note: The picture below shows the E260d, E260dn printer. The nameplate removal is the same for all models. A 3. Remove the nameplate.
Operator panel removal 1. Remove the nameplate. See “Nameplate removal” on page 4-50. 2. Remove the bezel. See “Bezel removal” on page 4-5. 3. Remove the four screws (A) from the display plate. 4. Lift the operator panel cover, and disconnect the operator panel cable (B). 5. Remove the operator panel.
Paper input and duplex sensor assembly removal 1. Remove the right side cover. See “Right side cover assembly removal” on page 4-58. 2. Remove the duplex. See “Duplex removal” on page 4-11. 3. Remove the two screws (A) from the sensors. A 4. Disconnect the sensor cable (B) from the controller board. B 5. Remove the paper input and duplex sensor assembly.
Printhead removal 1. Remove the top cover. See “Top cover assembly removal” on page 4-61. 2. Remove the right side cover. See “Right side cover assembly removal” on page 4-58 3. Disconnect the two cables (A), and unroute them back through the frame toward the printhead. A 4. Remove the three screws (B). Note: Use a pencil to mark the screw locations of the printhead on the metal frame. Align the new printhead relative to the location of the old printhead.
Rear door and rear cover removal 1. Open the rear door. 2. Pull the rear door up at an angle, disconnect the door from the notch (A), and remove. A 3. Remove the two screws (B) from the top of the rear cover.
4. Tilt the rear cover, and remove.
Rear exit guide assembly with sensor and reversing solenoid removal 1. Remove the top cover. See “Top cover assembly removal” on page 4-61. 2. Remove the rear door and rear cover. See “Rear door and rear cover removal” on page 4-54. 3. Disconnect the narrow media sensor cable and the reversing solenoid cable (A). 4. Remove the six screws (B) from the rear exit guide assembly.
5. Remove the solenoid cable (C) through the opening. 6. Remove the narrow media sensor cable (D) through the opening. 7. Remove the rear exit guide assembly. Note: Be careful to not damage the gears during the rear exit guide assembly removal and reinstallation.
Right side cover assembly removal Note: Leave the front cover closed when removing the right side cover assembly. 1. Remove the one screw (A) from behind the paper tray. A 2. Remove the screw (B) from the bottom right side of the printer.
3. Press the latches (C). C 4. Rotate the right side cover assembly out, and remove.
Toner level sensor removal 1. 2. 3. 4. Open the front access door. Remove the right side cover. See “Right side cover assembly removal” on page 4-58. Disconnect the toner level sensor cable (A) from the controller board. Squeeze the lower tabs (B) of the toner level sensor, and push it from its holder. B A 5. Remove the toner level sensor through the inside of the printer. Note: The toner level sensor must be installed properly, or the printer will not function.
Top cover assembly removal 1. 2. 3. 4. 5. Open the front access door. Remove the left side cover. See “Left side cover removal” on page 4-23. Remove the right side cover. See “Right side cover assembly removal” on page 4-58. Remove the rear door and rear cover. See “Rear door and rear cover removal” on page 4-54. Remove the two screws (A) from the left side of the printer. 6. Remove the two screws (B) from the right side of the printer.
7. Lift the top cover, and remove. Note: • Be sure to lift the top cover assembly from the front to remove. • During reinstallation, be sure the exit guide and the paper bin align correctly. A mismatch can cause paper jams.
Transfer roll removal Note: A flashlight may be useful to remove the transfer roll. 1. Open the front access door. 2. At the right side of the transfer roll, squeeze the holder arms (A) with the left hand while lifting. Stop when the holder is unlatched. 3. At the left side of the transfer roll, squeeze the holder arms with the right hand while lifting with the left hand. Stop when the left holder is unlatched. 4. With a hand at each end, lift the transfer roll out.
Upper front guide assembly removal 1. Open the front access door. 2. Remove the four screws (A) from the upper front guide. A 3. Remove the upper front guide.
Wear strip (tray 1 and 250-sheet tray 2) removal 1. Hold the tray with the bottom up. 2. Use a spring hook to disconnect the strip from the top of the tray. 3. Remove the strip from inside the tray.
Wear strip (550-sheet tray 2) removal 1. Use a spring hook to disconnect the strip from the top of the tray. 2. Life the strip, and remove. Note: When replacing the strip (for all trays): • Carefully insert the strip from the top of the tray, and push it down through the opening until it snaps into place. • Turn the tray over to view the bottom of the strip. Using the spring hook, check to make sure that the end of the strip is fastened tightly.
5.
Controller board connector pin values 5-2
Note: See the wiring diagram at back of book. These values were measured with all connections made (plugged) or with only one connector at a time unplugged to expose the pins. Always disconnect and connect with the printer power off. Otherwise, the values below may not match. Connector J4 J5 J100 J7 Pin # Value cable plugged 1 Ground 2 1.7 V dc 3, 4 3.3 V dc 1, 3, 5, 6 3.3 V dc 2 5.
Connector Pin # Value cable plugged Value cable unplugged (if different) J21 J23 Parallel port 1 1.1 V dc 2 5 V dc 3 Ground J24 1 24 V dc 2 24 V dc J25 1 24 V dc 2 24 V dc J26 1 24 V dc 2 24 V dc 0 V dc J27 1, 4 1.1 V dc 5 V dc 2, 5 5 V dc 3, 6 Ground 1, 4 3.
6. Preventive maintenance This chapter describes procedures for printer preventive maintenance. Follow these recommendations to help prevent problems and maintain optimum performance. Safety inspection guide The purpose of this inspection guide is to aid you in identifying unsafe conditions. If any unsafe conditions exist, then find out how serious the hazard could be and if you can continue before you correct the hazard.
6-2
7. Parts catalog How to use this parts catalog The following legend is used in the parts catalog: AsmIndex Part number Units/ mach Units/ FRU Description • Asm-index: identifies the assembly and the item in the diagram. For example 3-1 indicates • • • • • • assembly 3 and the item number 1. Part number: identifies the unique number that identifies this FRU. Units/mach: refers to the number of units actually used in the machine or product.
Assembly 1: Covers 1 2 13 12 3 11 10 4 9 8 5 7 6 7-2
Assembly 1: Covers AsmIndex Part number Units/ mach Units/ FRU Description 1-1 40X5373 1 1 Top cover assembly 2 40X5377 1 1 Rear upper and lower cover assembly 3 40X5375 1 1 Right side cover 4 40X5398 1 1 Optional 250-sheet tray 4 40X5399 1 1 Optional 550-sheet tray 5 40X5394 1 1 250-sheet (Tray 2) assembly 5 40X5395 1 1 550-sheet (Tray 2) assembly 6 40X2855 1 4 Tray 2 wear strips (550-sheet tray only) 7 40X5382 1 6 Wear strips (250-sheet trays, optional and
Assembly 2: Electronics 1 2 13 3 12 4 5 11 10 6 9 7 8 7-4
Assembly 2: Electronics AsmIndex Part number Units/ mach Units/ FRU Description 2-1 40X5354 1 LCD operator panel assembly, 2330d/2330dn 2 40X5344 1 Fuser assembly, 115 V 2 40X5345 1 Fuser assembly, 230 V 2 40X5346 1 3 40X5365 1 1 Duplex and media sensor assembly 4 40X5360 1 1 Access door open sensor assembly 5 40X5392 1 1 Cooling fan (screws included) 6 40X5385 1 1 Toner low sensor 7 40X5347 1 1 Controller board, 2330d 7 40X5349 1 1 Controller board, 2330dn
Assembly 3: Frame 1 12 2 11 3 10 3 8 9 4 5 7 See instruction sheet in the FRU.
Assembly 3: Frame AsmIndex 3–1 Part number 40X5364 Units/ mach Units/ FRU 1 2 40X5372 1 3 40X5397 1 4 40X5396 N/A Description Transfer roll, bearings, gear, spring (CBM) Media exit guide assembly (redrive) 1 Front mounts Screws, miscellaneous 4 TP2NCX3X6PF-Ni 4 TP2C-4.0+8PF-Ni 4 M3.0*0.5+6PF-Ni 2 M3.0*0.5+4PF-Ni 2 M3.5*0.
Assembly 4: Options AsmIndex Part number Units/ mach Units/ FRU Description NS 40X5972 1 1 Japanese font card assembly NS 40X5970 1 1 Simplified Chinese font card assembly NS 40X5971 1 1 Traditional Chinese font card assembly NS 40X5969 1 1 Korean font card assembly NS 40X5937 1 1 128MB DIMM NS 40X5938 1 1 256MB DIMM NS 40X5704 1 1 256MB flash NS 40X1367 1 1 Parallel cable, packaged (3 m) (E460dn only) NS 40X1368 1 1 USB cable, packaged (2 m) 7-8
Assembly 5: Power cords AsmIndex Part number Units/ mach Units/ FRU Description NS 40X0297 1 Power cord, 1.
7-10
Index A E abbreviations 1-9 acronyms 1-9 Edge to Edge 3-13 EP Defaults 3-13 error log clear log (diagnostics mode) 3-15 display log (diagnostics mode) 3-14 Print Log 3-15 error messages service error codes 2-15 user attendance messages 2-6 ESD-sensitive parts 4-1 C Charge Roll, diagnostics mode 3-14 compatibility 1-4 configuration ID 3-13 configuration menu accessing 3-2 available menus 3-2 Demo Mode 3-4 Energy Conserve 3-4 Factory Defaults 3-4 Panel Menus 3-3 PPDS Emulation 3-3 configuration menu— acce
O operator panel LCD— 2-2 LED— service check 2-27 overview 1-2 P panel, control 1-2 paper jams tips on preventing 1-7 parallel port service check 2-29 parts catalog covers 7-2 electronics 7-4 frame 7-6 options 7-8 power-on self test (POST) 2-1 symptoms 2-20 Print Contrast 3-14 print media preventing jams 1-7 trays by model 1-5 types and sizes 1-6 print quality pages using 2-30 print quality problems print media 1-7 service check 2-30 solving 2-34 printer symptom table 2-21 printhead service check 2-37 R r
Part number index 40X0270 40X0274 40X0275 40X0276 40X0277 40X0278 40X0279 40X0280 40X0281 40X0282 40X0286 40X0287 40X0288 40X0296 40X0297 40X1367 40X1368 40X2855 40X4361 40X4362 40X5344 40X5345 40X5346 40X5347 40X5349 40X5354 40X5355 40X5358 40X5359 40X5360 40X5363 40X5364 40X5365 40X5366 40X5367 40X5368 40X5369 40X5370 40X5371 40X5372 40X5373 40X5374 40X5375 40X5377 40X5378 40X5379 40X5380 40X5381 40X5382 40X5383 40X5385 40X5387 40X5390 40X5392 40X5394 Power cord, 1.
40X5395 40X5396 40X5397 40X5398 40X5399 40X5440 40X5451 40X5453 40X5704 40X5937 40X5938 40X5969 40X5970 40X5971 40X5972 7470094 550-sheet (Tray 2) assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Screws, miscellaneous - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Front mounts - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Dell 2330d/2330dn - recommended spare part list 04 Feb 2010 MFG P/N MFG Part Description FUSER AND ACCESSORIES DRU0196 110V FUSER ASM DRU0217 100V FUSER ASM DRU0197 220V FUSER ASM TONER / INK 00PK492 2K Use and Return Cartridge 00PK941 6K Use and Return Cartridge 00DM254 2K Regular Cartridge 00PK937 6k Regular Cartridge FEEDER, TRAY AND TRAY HOUSING DRU0204 PRIMARY MEDIA TRAY ASM DRU0205 OPTIONAL (W/O TRAY) DRAWER ASM DRU0206 OPTIONAL (W/O DWR) TRAY ASM DRUM 24B3422 Imaging Drum Kit BASE UNIT DRU0221 EXCH
DRU0218 MPF COVER N823D COVER, MULTIPURPOSE FEEDER, PRINTER/PRINTER ACCESSORIES, 2330 ASSY,DOOR,FRONT,LATCH,PTR,2330 COVER, REAR, PRINTER/PRINTER ACCESSORIES, 2330 COVER, RIGHT, PRINTER/PRINTER ACCESSORIES, 2330 COVER, LEFT, PRINTER/PRINTER ACCESSORIES, 2330 ASSEMBLY, Card, CONTROL PANEL, SBCS, 2330 ASSEMBLY, Card, CONTROL PANEL, DOUBLE BYTE CHARACTER STRING, 2330 ASSY,CRD,CNTL PNL,ICON,2330 COVER, FRONT-TRIM-RING, Base, 2330 COVER, FRONT-TRIM-RING, NTWK, 2330 COVER, MEM-ACCESS-DOOR, PRINTER/PRINTER ACCE
