Users Guide
Canada 
(North York, Ontario) 
International Access 
Code:011 
 
 
Automated Order-Status System  
 
toll free: 1-800-433-
9014 
AutoTech (Automated technical support)  
 
toll free: 1-800-247-
9362 
Customer Care Home & Home Office & Small 
Business 
 
1-800-847-4096 
Customer Care Medium, Large, Commercial, 
Government (100+ Employees) 
1-800-326-9463 
Technical Support Home & Home Office & Small 
Business 
 
1-800-847-4096 
Technical Support Medium, Large, Commercial, 
Government (100+ Employees) 
 
1-800-387-5757 
Sales (direct-from outside Toronto) 
1-800-387-5752 
Sales (direct-from within Toronto) 
416-758-2200
Sales (federal government, education, and 
medical) 
1-800-567-7542
TechFax  
 
toll free: 1-800-950-
1329 
Cayman Islands 
General Support 
1-800-805-7541 
Chile 
(Santiago) 
Country Code:56 
City Code:2 
Sales, Customer Support, and Technical Support  
 
toll free: 1230-020-
4823 
China 
(Xiamen)  
 
Country Code:86 
City Code:592 
 
 
Tech Support website: 
support.ap.dell.com/china 
Tech Support E-mail: cn_support@dell.com 
Tech Support Fax
818-1350 
Home and Small Business Technical Support 
 
toll free: 800 858 
2437 
Corporate Accounts Technical Support
toll free: 800 858 
2333 
Customer Experience 
 
toll free: 800 858 
2060 
Home and Small Business 
toll free: 800 858 
2222 
Preferred Accounts Division 
toll free: 800 858 
2062 
Large Corporate Accounts North
toll free: 800 858 
2999 
Large Corporate Accounts North Government and 
Education
toll free: 800 858 
2955 
Large Corporate Accounts East
toll free: 800 858 
2020 
Large Corporate Accounts East Government and 
Education
toll free: 800 858 
2669 
Large Corporate Accounts Queue Team
toll free: 800 858 
2572 
Large Corporate Accounts South
toll free: 800 858 
2355 










