User's Manual

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Troubleshooting: Dell™ 3100MP Projector
No image appears on the screen
Partial, scrolling, or incorrectly displayed image
The screen does not display your presentation
Image is unstable or flickering
Image has vertical flickering bar
Image is out of focus
The screen is outstretched when displaying 16:9 DVD
Image is reversed
Lamp burns out or makes a popping sound
If you experience problems with your projector, see the following troubleshooting tips. If the problem persists, contact
Dell.
No image appears on the screen
If you are using a portable computer, press .
Ensure that all the cables are correctly and securely connected as described in "Connecting
the Projector."
Ensure that the pins of the connectors are not bent or broken.
Ensure that the lamp is securely installed (see "Changing the Lamp").
Ensure that the lens cap is removed and the projector is turned on.
Partial, scrolling, or incorrectly displayed image
Press the R-Sync button on the remote control or the panel control.
If you are using a desktop computer and the resolution of your computer is set higher than
1024 x 768, follow the steps below to reset the resolution.
For Microsoft® Windows® 95, Windows 98, Windows 2000, and Windows XP:
1. Open the Control Panel, and then double click Display.
2. Click the Settings tab.
3. Verify that the resolution setting in Desktop Area is less than or equal to 1024 x 768
resolution.
If the projector still does not display the image correctly, change the monitor display:
Follow steps 1 and 2. Click Advanced Properties.
4. Click the Change button in the Monitor tab.
5. Click Show all devices. Then click Standard monitor types in the
Manufacturer box; click to select the resolution mode you need in the Models box.
6. Verify that the resolution setting of the monitor display is less than or equal to 1024 x
768.
If you are using a portable computer:
1. Set the resolution of the computer.
2. Press
.
If you experience difficulty in changing resolutions or your monitor freezes, restart all the
equipment and the projector.