book.book Page 1 Monday, July 23, 2007 3:47 PM Dell™ Dimension™ E521 Owner’s Manual Service Tag CD or DVD eject button CD or DVD activity light FlexBay for optional floppy drive or Media Card Reader microphone connector headphone connector diagnostic lights hard-drive activity light power button/ power activity light USB 2.0 connectors (2) Model DCSM w w w. d e l l . c o m | s u p p o r t . d e l l .
book.book Page 2 Monday, July 23, 2007 3:47 PM Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the "Glossary" on page 145.
book.book Page 3 Monday, July 23, 2007 3:47 PM Contents Finding Information 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting Up and Using Your Computer . 9 . . . . . . . . . . . . . . . 11 Front View of the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Back View of the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Back Panel Connectors . Setting Up a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 14 . . . . . . .
book.book Page 4 Monday, July 23, 2007 3:47 PM Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Standby Mode . . . . . . Hibernate Mode . . . . . . Power Options Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enabling Cool ’n’ Quiet™ Technology . About RAID Configurations 28 . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 . . . . . . . . . . . . .
book.book Page 5 Monday, July 23, 2007 3:47 PM Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . . . . . . . . Video and Monitor Problems 46 47 . . . . . . . . . . . . . . . . . . . . . . . . . . 47 . . . . . . . . . . . . . . . .
book.book Page 6 Monday, July 23, 2007 3:47 PM Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Drive Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 . . . . . . . . . . . . . . . . . . . . . 81 83 83 84 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Hard Drives . . . . . . . . . .
book.book Page 7 Monday, July 23, 2007 3:47 PM A Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Overview . . . . . . . Entering System Setup System Setup Options . Boot Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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book.book Page 9 Monday, July 23, 2007 3:47 PM Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. What Are You Looking For? Find it Here • • • • • • Dell™ Product Information Guide Warranty information Terms and Conditions (U.S.
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book.book Page 11 Monday, July 23, 2007 3:47 PM Setting Up and Using Your Computer Front View of the Computer 1 2 3 4 5 6 7 8 9 10 11 12 1 cover latch release Use this latch to remove the cover. See "Removing the Computer Cover" on page 63. 2 location of Service Tag Use the Service Tag to identify your computer when you access the Dell Support website or call technical support. 3 CD or DVD eject button Press to eject a disk from the CD or DVD drive.
book.book Page 12 Monday, July 23, 2007 3:47 PM 5 FlexBay drive Can contain an optional floppy drive or optional Media Card Reader. For information on using the Media Card Reader, see "Using a Media Card Reader (Optional)" on page 22. 6 microphone connector Use the microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program. On computers with a sound card, the microphone connector is on the card.
book.book Page 13 Monday, July 23, 2007 3:47 PM Back View of the Computer 1 2 3 4 1 voltage selection switch See the safety instructions in the Product Information Guide for more information. 2 power connector Insert the power cable. 3 back panel connectors Plug USB, audio, and other devices into the appropriate connector. See "Back Panel Connectors" on page 14 for more information. 4 card slots Access connectors for any installed PCI and PCI Express cards.
book.book Page 14 Monday, July 23, 2007 3:47 PM Back Panel Connectors 1 2 3 4 5 6 7 11 10 9 8 1 link integrity light • Green — A good connection exists between a 10-Mbps network and the computer. • Orange — A good connection exists between a 100-Mbps network and the computer. • Off — The computer is not detecting a physical connection to the network.
book.book Page 15 Monday, July 23, 2007 3:47 PM 8 side surround connector Use the silver connector to provide enhanced surround audio for computers with 7.1 speakers. On computers with a sound card, the microphone connector is on the card. 9 center/subwoofer connector Use the yellow connector to attach a speaker to a Low Frequency Effects (LFE) audio channel. 10 USB 2.0 connectors (4) Use the back USB connectors for devices that typically remain connected, such as printers and keyboards.
book.book Page 16 Monday, July 23, 2007 3:47 PM 1 2 3 1 USB connector on computer 2 USB printer cable 3 USB connector on printer 3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary. See the documentation that came with your printer. Connecting to the Internet NOTE: ISPs and ISP offerings vary by country.
book.book Page 17 Monday, July 23, 2007 3:47 PM Setting Up Your Internet Connection To set up an Internet connection with a provided ISP desktop shortcut: 1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft® Windows® desktop. 3 Follow the instructions on the screen to complete the setup.
book.book Page 18 Monday, July 23, 2007 3:47 PM Playing CDs and DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer when you are playing CDs or DVDs. 1 Press the eject button on the front of the drive. 2 Place the disc, label side up, in the center of the tray. 3 Press the eject button or gently push in the tray.
book.book Page 19 Monday, July 23, 2007 3:47 PM A DVD player includes the following basic buttons: Stop Restart the current chapter Play Fast forward Pause Fast reverse Advance a single frame while in pause mode Go to the next title or chapter Continuously play the current title or chapter Go to the previous title or chapter Eject For more information on playing CDs or DVDs, click Help on the CD or DVD player (if available).
book.book Page 20 Monday, July 23, 2007 3:47 PM Copying CDs and DVDs NOTE: Ensure that you observe all copyright laws when creating CDs or DVDs. This section applies only to computers that have a CD-RW, DVD+/-RW, or CD-RW/DVD (combo) drive. NOTE: The types of CD or DVD drives offered by Dell may vary by country. The following instructions explain how to make an exact copy of a CD or DVD.
book.book Page 21 Monday, July 23, 2007 3:47 PM Blank DVD+/-Rs can be used to permanently store large amounts of information. After you create a DVD+/-R disc, you may not be able to write to that disc again if the disc is "finalized" or "closed" during the final stage of the disc creation process. Use blank DVD+/-RWs if you plan to erase, rewrite, or update information on that disc later.
book.book Page 22 Monday, July 23, 2007 3:47 PM Using a Media Card Reader (Optional) Use the Media Card Reader to transfer data directly to your computer. The Media Card Reader supports the following memory types: • xD-Picture Card • SmartMedia (SMC) • CompactFlash Type I and II (CF I/II) • MicroDrive Card • SecureDigital Card (SD) • MultiMediaCard (MMC) • Memory Stick (MS/MS Pro) For information on installing a Media Card Reader, see "Installing a Media Card Reader" on page 98.
book.book Page 23 Monday, July 23, 2007 3:47 PM To use the Media Card Reader: 1 Check the media or card to determine the proper orientation for insertion. 2 Slide the media or card into the appropriate slot until it is completely seated in the connector. If you encounter resistance, do not force the media or card. Check the card orientation and try again.
book.book Page 24 Monday, July 23, 2007 3:47 PM 1 2* 3* 4 *May not be present on your computer 1 optional DVI adapter 4 VGA (blue) connector 2 DVI (white) connector 3 TV-OUT connector Connecting One Monitor With a VGA Connector and One Monitor With a DVI Connector 1 Follow the procedures in "Before You Begin" on page 61. 2 Connect the VGA connector on the monitor to the VGA (blue) connector on the back of the computer.
book.book Page 25 Monday, July 23, 2007 3:47 PM Changing the Display Settings 1 After you connect the monitor(s) or TV, turn on the computer. The Microsoft® Windows® desktop displays on the primary monitor. 2 Enable clone mode or extended desktop mode in the display settings. • In clone mode, both monitors display the same image. • In extended desktop mode, you can drag objects from one screen to the other, effectively doubling the amount of viewable work space.
book.book Page 26 Monday, July 23, 2007 3:47 PM Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All Programs→ Accessories→ Communications, and then click Network Setup Wizard. 2 On the welcome screen, click Next. 3 Click Checklist for creating a network.
book.book Page 27 Monday, July 23, 2007 3:47 PM Hibernate Mode Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then completely turning off the computer. When the computer exits from hibernate mode, the desktop is restored to the state it was in before it entered hibernate mode. To activate hibernate mode: 1 Click the Start button and click Control Panel. 2 Under Pick a category, click Performance and Maintenance.
book.book Page 28 Monday, July 23, 2007 3:47 PM If you want to change the default settings for a scheme, click the drop-down menu in the Turn off monitor, Turn off hard disks, System stand by, or System hibernates field, and then select a time-out from the displayed list. Changing the time-out for a scheme field permanently changes the default settings for that scheme, unless you click Save As and enter a new name for the changed scheme.
book.book Page 29 Monday, July 23, 2007 3:47 PM About RAID Configurations This section provides an overview of the RAID configuration you may have selected when you purchased your computer. Your computer supports RAID level 1. A RAID level 1 is recommended for users that desire a high level of data integrity. The drives in a RAID configuration should be the same size in order to ensure that the larger drive does not contain unallocated (and therefore unusable) space.
book.book Page 30 Monday, July 23, 2007 3:47 PM Configuring Your Hard Drives for RAID Your computer can be configured for RAID, even if you did not select a RAID configuration when the computer was purchased. For an explanation of RAID levels and their requirements, see "About RAID Configurations" on page 29. For information on how to install a hard drive, see "Hard Drives" on page 87.
book.book Page 31 Monday, July 23, 2007 3:47 PM 6 Use the up- and down-arrow keys to select a hard drive to include in the RAID array and then use the right-arrow key to move the selected drive from the Free Disks field to the Array Disks field. Repeat for each disk you want to include in the RAID array. NOTE: Your computer supports a maximum of two drives per RAID 1 array. 7 After assigning the hard drives to an array, press . The Clear disk data prompt appears.
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book.book Page 33 Monday, July 23, 2007 3:47 PM Solving Problems Troubleshooting Tips Follow these tips when you troubleshoot your computer: • If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed. • If a peripheral device does not work, ensure that the device is properly connected. • If an error message appears on the screen, write down the exact message.
book.book Page 34 Monday, July 23, 2007 3:47 PM Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. E N S U R E T H A T M I C R O S O F T ® W I N D O W S ® R E C O G N I Z E S T H E D R I V E — Click the Start button and click My Computer. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus software to check for and remove viruses.
book.book Page 35 Monday, July 23, 2007 3:47 PM Problems writing to a CD/DVD-RW drive C L O S E O T H E R P R O G R A M S — The CD/DVD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A C D / D V D - R W D I S C — 1 Click the Start button and click Control Panel.
book.book Page 36 Monday, July 23, 2007 3:47 PM CHECK THE TELEPHONE LINE CONNECTION — CHECK THE TELEPHONE JACK — CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK — USE A DIFFERENT TELEPHONE LINE — • Verify that the telephone line is connected to the jack on the modem. (The jack has either a green label or a connector-shaped icon next to it.) • Ensure that you feel a click when you insert the telephone line connector into the modem.
book.book Page 37 Monday, July 23, 2007 3:47 PM A R E Q U I R E D . D L L F I L E W A S N O T F O U N D — The program that you are trying to open is missing an essential file. To remove and then reinstall the program: 1 Click the Start button, click Control Panel, and then click Add or Remove Programs. 2 Select the program you want to remove. 3 Click the Change or Remove Program icon. 4 See the program documentation for installation instructions.
book.book Page 38 Monday, July 23, 2007 3:47 PM TEST THE KEYBOARD — Connect a properly working keyboard to the computer, and try using the keyboard. E N S U R E T H A T T H E USB P O R T S A R E E N A B L E D I N T H E S YS T E M S E T U P P R O G R A M — See "System Setup" on page 111) R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See "Resolving Software and Hardware Incompatibilities" on page 55.
book.book Page 39 Monday, July 23, 2007 3:47 PM A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. C H E C K T H E S O F T W A R E D O C U M E N T A T I O N — If necessary, uninstall and then reinstall the program.
book.book Page 40 Monday, July 23, 2007 3:47 PM SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU Media Card Reader Problems NO DRIVE LETTER IS ASSIGNED — When Microsoft Windows XP detects the Media Card Reader, the device is automatically assigned a drive letter as the next logical drive after all other physical drives in the system.
book.book Page 41 Monday, July 23, 2007 3:47 PM Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE — • Save and close any open files and exit any open programs you are not using to see if that resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install additional memory (see "Installing Memory" on page 68).
book.book Page 42 Monday, July 23, 2007 3:47 PM RESTART THE COMPUTER — 1 Simultaneously press to display the Start menu. 2 Type u, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press . 3 After the computer turns off, reconnect the mouse cable as shown on the on the setup diagram for your computer. 4 Start the computer.
book.book Page 43 Monday, July 23, 2007 3:47 PM C H E C K Y O U R N E T W O R K S E T T I N G S — Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning. R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See "Resolving Software and Hardware Incompatibilities" on page 55.
book.book Page 44 Monday, July 23, 2007 3:47 PM I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R — The computer is receiving electrical power, but an internal power problem might exist. • Ensure that the voltage selection switch is set to match the AC power at your location (if applicable). See "Back View of the Computer" on page 13. • Ensure that the 12-volt power connector (12V) is securely connected to the system board (see "System Board Components" on page 65).
book.book Page 45 Monday, July 23, 2007 3:47 PM VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S — 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click View installed printers or fax printers. If the printer is listed, right-click the printer icon. 3 Click Properties and click the Ports tab. Ensure that the Print to the following port(s): setting is USB.
book.book Page 46 Monday, July 23, 2007 3:47 PM Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. No sound from speakers NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off.
book.book Page 47 Monday, July 23, 2007 3:47 PM No sound from headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N — Ensure that the headphone cable is securely inserted into the headphone connector (see "Front View of the Computer" on page 11). A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
book.book Page 48 Monday, July 23, 2007 3:47 PM If the screen is difficult to read C H E C K T H E M O N I T O R S E T T I N G S — See the monitor documentation for instructions on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I T O R — If your speaker system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the monitor.
book.book Page 49 Monday, July 23, 2007 3:47 PM Troubleshooting Tools Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on the front panel (see "Front View of the Computer" on page 11). When the computer starts normally, the lights flash.
book.book Page 50 Monday, July 23, 2007 3:47 PM Light Pattern 50 Problem Description Suggested Resolution A possible graphics card failure has occurred. • If the computer has a graphics card, remove the card, reinstall it (see "PCI Express Cards" on page 76), and then restart the computer. • If the problem still exists, install a graphics card that you know works and restart the computer.
book.book Page 51 Monday, July 23, 2007 3:47 PM Light Pattern Problem Description Suggested Resolution Another failure has occurred. • Ensure that the cables are properly connected to the system board from the hard drive, CD drive, and DVD drive (see "Drives" on page 85). • If there is an error message on your screen identifying a problem with a device (such as the floppy drive or hard drive), check the device to ensure that it is functioning properly.
book.book Page 52 Monday, July 23, 2007 3:47 PM Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If you experience a problem with your computer, perform the checks in "Solving Problems" on page 33 and run the Dell Diagnostics before you contact Dell for technical assistance. NOTICE: The Dell Diagnostics works only on Dell™ computers. 1 Turn on (or restart) your computer.
book.book Page 53 Monday, July 23, 2007 3:47 PM 3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information. Tab Function Results Displays the results of the test and any error conditions encountered. Errors Displays error conditions encountered, error codes, and the problem description. Help Describes the test and may indicate requirements for running the test.
book.book Page 54 Monday, July 23, 2007 3:47 PM Windows XP 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance. 3 Click System. 4 In the System Properties window, click the Hardware tab. 5 Click Device Manager. 6 Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon. If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver.
book.book Page 55 Monday, July 23, 2007 3:47 PM 5 Double-click the name of the device for which you are installing the driver. 6 Click the Driver tab and click Update Driver. 7 Click Install from a list or specific location (Advanced) and click Next. 8 Click Browse and browse to the location to which you previously extracted the driver files. 9 When the name of the appropriate driver appears, click Next. 10 Click Finish and restart your computer.
book.book Page 56 Monday, July 23, 2007 3:47 PM Using Microsoft Windows XP System Restore The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Windows Help and Support Center for information on using System Restore.
book.book Page 57 Monday, July 23, 2007 3:47 PM Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click the Start button, point to All Programs→ Accessories→ System Tools, and then click System Restore. 2 Click Undo my last restoration and click Next.
book.book Page 58 Monday, July 23, 2007 3:47 PM 5 When prompted, click Finish to reboot the computer. NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot. 6 When prompted, click Yes. The computer restarts. Because the computer is restored to its original operating state, the screens that appear, such as the End User License Agreement, are the same ones that appeared the first time the computer was turned on. 7 Click Next.
book.book Page 59 Monday, July 23, 2007 3:47 PM Using the Operating System CD Before You Begin If you are considering a reinstall of the Windows XP operating system to correct a problem with a newly installed driver, first try using Windows XP Device Driver Rollback (see "Using Windows XP Device Driver Rollback" on page 54).
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book.book Page 61 Monday, July 23, 2007 3:47 PM Removing and Installing Parts Before You Begin This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: • You have performed the steps in Turning Off Your Computer and Before Working Inside Your Computer. • You have read the safety information in your Dell™ Product Information Guide.
book.book Page 62 Monday, July 23, 2007 3:47 PM Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket.
book.book Page 63 Monday, July 23, 2007 3:47 PM Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. 1 Follow the procedures in "Before You Begin" on page 61. NOTICE: Ensure that sufficient space exists to support the removed cover.
book.book Page 64 Monday, July 23, 2007 3:47 PM 4 Grip the sides of the computer cover and pivot the cover up, using the bottom hinge tabs as leverage points. 5 Release the cover from the hinge tabs and set it aside in a secure location. Inside View of Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 3 4 2 *1 5 *May not be present on all computers.
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book.book Page 66 Monday, July 23, 2007 3:47 PM 13 video connector (VIDEO1) 14 battery socket (BT1) 15 Internal USB connector (USB1) 16 PCI Express x16 connector (SLOT1) 17 standby power indicator (AUX_PWR_LED) 18 PCI Express x1 connector (SLOT2) 19 PCI connector (SLOT3) 20 PCI connector (SLOT4) 21 password jumper (PSWD) 22 floppy drive connector (FLOPPY1) Memory You can increase your computer memory by installing memory modules on the system board. Your computer supports DDR2 memory.
book.book Page 67 Monday, July 23, 2007 3:47 PM 2 1 1 Channel A: matched pair of memory modules in connectors DIMM_1 and DIMM_2 (white securing clips) 2 Channel B: matched pair of memory modules in connectors DIMM_3 and DIMM_4 (black securing clips) NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell.
book.book Page 68 Monday, July 23, 2007 3:47 PM Installing Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis. 1 Follow the procedures in "Before You Begin" on page 61.
book.book Page 69 Monday, July 23, 2007 3:47 PM NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module. 4 Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module. 5 Replace the computer cover.
book.book Page 70 Monday, July 23, 2007 3:47 PM Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.
book.book Page 71 Monday, July 23, 2007 3:47 PM Installing a PCI Card 1 Follow the procedures in "Before You Begin" on page 61. 1 2 1 release tab 2 card retention door 2 Gently push the release tab on the card retention door from the inside to pivot the door open. Because the door is captive, it will remain in the open position. 3 If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 5.
book.book Page 72 Monday, July 23, 2007 3:47 PM 6 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot. 3 4 2 5 6 1 1 alignment bar 2 fully-seated card 3 not fully seated card 4 alignment guide 5 bracket within slot 6 bracket caught outside of slot 7 Before you close the card retention door, ensure that: 72 • The tops of all cards and filler brackets are flush with the alignment bar.
book.book Page 73 Monday, July 23, 2007 3:47 PM 1 2 3 4 1 alignment guide 4 card retention door 2 alignment bar 3 release tab 8 Close the card retention door by snapping it into place to secure the cards. NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 9 Connect any cables that should be attached to the card.
book.book Page 74 Monday, July 23, 2007 3:47 PM 2 3 4 1 1 front I/O panel connector 4 sound card connector 2 jumper 3 sound card cable If you are installing a sound card, remove the jumper on the end of the front I/O panel. Then connect one end of the cable to the sound card and the other end of the cable to the connection on the front I/O panel from which you removed the jumper. NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
book.book Page 75 Monday, July 23, 2007 3:47 PM 12 If you installed an add-in network adapter and want to disable the integrated network adapter: a Enter system setup (see "System Setup" on page 111), go to Onboard Devices and select Integrated NIC, and then change the setting to Off. b Connect the network cable to the add-in network adapter’s connectors. Do not connect the network cable to the integrated connector on the back panel. See "Back Panel Connectors" on page 14.
book.book Page 76 Monday, July 23, 2007 3:47 PM PCI Express Cards Your computer supports one PCI Express x16 card and one PCI Express x1 card. • If you are installing or replacing a PCI Express card, follow the procedures in the next section. • If you are removing but not replacing a card, see "Removing a PCI Express Card" on page 80. • If you are installing or replacing a PCI card, see "Installing a PCI Card" on page 71.
book.book Page 77 Monday, July 23, 2007 3:47 PM 6 If you are replacing a card that is already installed in the computer, remove the card. Disconnect any cables connected to the card. Gently pull the securing tab, grasp the card by its top corners, and then ease it out of its connector. 3 1 2 4 5 1 PCI Express x16 card 2 securing tab 4 PCI Express x1 card slot 5 PCI Express x16 card slot 3 PCI Express x1 card 7 Prepare the card for installation.
book.book Page 78 Monday, July 23, 2007 3:47 PM 9 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.
book.book Page 79 Monday, July 23, 2007 3:47 PM 1 2 3 1 card retention door 2 card retention mechanism 3 release tabs (2) NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
book.book Page 80 Monday, July 23, 2007 3:47 PM 12 Close the card retention door by snapping it into place to secure the cards. 13 Connect any cables that should be attached to the card. See the documentation for the card for information about the card’s cable connections. 14 Replace the computer cover, reconnect the computer and devices to electrical outlets, and then turn them on.
book.book Page 81 Monday, July 23, 2007 3:47 PM 7 Close the card retention door to snap it into place, securing the cards. NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 8 Replace the computer cover, reconnect the computer and devices to electrical outlets, and then turn them on. 9 Remove the card’s driver from the operating system.
book.book Page 82 Monday, July 23, 2007 3:47 PM 1 2 3 4 1 sliding plate lever 4 side hinges 2 sliding plate 3 drive panel 3 Grasping the lever on the sliding plate, pull the sliding plate to the right until it snaps into the open position. NOTE: This sliding plate secures and releases the drive panel and helps to secure the drives. 4 By pushing from the inside and pivoting the drive panel to the left, you can release the drive panel from its side hinges. 5 Set the drive panel aside.
book.book Page 83 Monday, July 23, 2007 3:47 PM Removing the Drive-Panel Insert 2 1 3 1 drive panel 2 drive-panel insert tab 3 drive-panel insert 1 Pull the drive-panel insert tab away from the drive panel insert to disengage the insert from the drive panel. 2 Without releasing the tab, pivot the drive-panel insert out and away from the drive panel. 3 Set the drive-panel insert aside in a secure location.
book.book Page 84 Monday, July 23, 2007 3:47 PM 1 Slide the tab on the left side of the drive-panel insert under the center drive-panel tab. 2 Rotate the drive-panel insert into place and snap the drive-panel insert tab over the corresponding tab on the drive panel. Replacing the Drive Panel 1 Align the drive panel tabs with the side hinges.
book.book Page 85 Monday, July 23, 2007 3:47 PM Drives Your computer supports a combination of these devices: • Up to two serial ATA hard drives • One optional floppy drive or an optional Media Card Reader • Up to two CD or DVD drives 1 2 3 1 CD/DVD drive 2 FlexBay for optional floppy drive or Media Card Reader 3 hard drive Recommended Drive Cable Connections • Connect serial ATA hard drives to connectors labeled "SATA0" or "SATA1" on the system board.
book.book Page 86 Monday, July 23, 2007 3:47 PM Connecting Drive Cables When you install a drive, you connect two cables—a DC power cable and a data cable—to the back of the drive. Power Connector 1 2 1 power cable 2 power input connector Drive Interface Connectors The drive cable connectors are keyed for correct insertion. Properly align the cable connector key on the cable and the drive before connecting.
book.book Page 87 Monday, July 23, 2007 3:47 PM Hard Drives CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it.
book.book Page 88 Monday, July 23, 2007 3:47 PM 3 Press in on the blue tabs on each side of the drive and slide the drive up and out of the computer. 1 2 1 tabs (2) 2 hard drive 4 If removing this drive changes the drive configuration, then be sure to reflect these changes in system setup. When you restart your computer, enter system setup (see "System Setup" on page 111), then go to the "Drives" section of the System Setup and under Drive 0 through 3, set the Drive to the correct configuration.
book.book Page 89 Monday, July 23, 2007 3:47 PM 1 2 1 drive 2 hard-drive bracket 4 Align the hard drive bracket with the guides in the hard drive bay. 1 2 3 1 hard-drive bracket 2 hard drive 3 guide in hard-drive bay 5 Gently slide the drive into place until you feel a click or the drive is securely installed. Take care not to let the drive free-fall into the drive bay. 6 Connect the power and data cables to the drive.
book.book Page 90 Monday, July 23, 2007 3:47 PM 1 2 1 serial ATA data cable 2 power cable 7 Check all cables to be certain that they are properly connected and firmly seated. 8 Replace the computer cover (see "Replacing the Computer Cover" on page 105). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer. 9 Connect your computer and devices to electrical outlets, and then turn them on.
book.book Page 91 Monday, July 23, 2007 3:47 PM Adding a Second Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it.
book.book Page 92 Monday, July 23, 2007 3:47 PM 10 Replace the computer cover (see "Replacing the Computer Cover" on page 105). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer. 11 Connect your computer and devices to electrical outlets, and turn them on. 12 See the documentation that came with the drive for instructions on installing any software required for drive operation.
book.book Page 93 Monday, July 23, 2007 3:47 PM 3 Disconnect the power and data cables from the back of the floppy drive. NOTE: If you have installed a PCI Express x16 card, this card may cover the floppy-drive connectors. Remove this card before disconnecting the floppy-drive cables (see "Removing a PCI Express Card" on page 80) 4 Slide the drive latch release toward the bottom of the computer and, without releasing the drive latch release, slide the floppy drive out through the front of the computer.
book.book Page 94 Monday, July 23, 2007 3:47 PM Installing a Floppy Drive NOTE: In the event that the replacement or new floppy drive does not have shoulder screws, check for the screws located within the drive panel insert or, if applicable, reuse screws attached to the drive that you are replacing. 1 2 1 drive 2 screws (4) 1 Follow the procedures in "Before You Begin" on page 61. 2 Remove the drive panel (see "Removing the Drive Panel" on page 81).
book.book Page 95 Monday, July 23, 2007 3:47 PM 1 2 1 power cable 2 data cable 6 If you are installing a new floppy drive rather than replacing a drive, remove the appropriate drive-panel insert (see "Removing the Drive-Panel Insert" on page 83). 7 Check all cable connections, and fold cables out of the way to avoid blocking airflow between the fan and cooling vents. 8 Replace the drive panel (see "Replacing the Drive Panel" on page 84).
book.book Page 96 Monday, July 23, 2007 3:47 PM Media Card Reader CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. Removing a Media Card Reader 1 Follow the procedures in "Before You Begin" on page 61. 2 Remove the drive panel (see "Removing the Drive Panel" on page 81).
book.book Page 97 Monday, July 23, 2007 3:47 PM 3 Disconnect the FlexBay USB cable from the back of the Media Card Reader and from the internal USB connector on the system board (see "System Board Components" on page 65) and remove the cable from the cable routing clip.
book.book Page 98 Monday, July 23, 2007 3:47 PM Installing a Media Card Reader NOTE: In the event that the replacement or new Media Card Reader does not have shoulder screws, use the screws located within the drive panel insert. Otherwise, reuse the screws attached to the card reader that you are replacing. 1 2 1 Media Card Reader 2 screws (4) 1 Follow the procedures in "Before You Begin" on page 61. 2 Remove the drive panel (see "Removing the Drive Panel" on page 81).
book.book Page 99 Monday, July 23, 2007 3:47 PM 6 Connect the FlexBay USB cable to the back of the Media Card Reader and to the internal USB connector on the system board (see "System Board Components" on page 65). 2 3 1 1 Media Card Reader 2 USB cable 3 USB connector 7 Route the FlexBay USB cable through the cable routing clip. 8 Replace the computer cover (see "Replacing the Computer Cover" on page 105). 9 Connect your computer and devices to electrical outlets, and then turn them on.
book.book Page 100 Monday, July 23, 2007 3:47 PM CD/DVD Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. Removing a CD/DVD Drive 1 Follow the procedures in "Before You Begin" on page 61. 2 Remove the drive panel (see "Removing the Drive Panel" on page 81).
book.book Page 101 Monday, July 23, 2007 3:47 PM 4 Slide the drive latch release toward the bottom of the computer and, without releasing the drive latch release, slide the CD/DVD drive out through the front of the computer. 5 If you are not replacing the drive, replace the drive panel insert (see "Replacing the Drive-Panel Insert" on page 83). 6 Replace the drive panel (see "Replacing the Drive Panel" on page 84).
book.book Page 102 Monday, July 23, 2007 3:47 PM Installing a CD/DVD Drive NOTE: In the event that the replacement or new CD/DVD drive does not have shoulder screws, check for the screws located within the drive panel insert or, if applicable, reuse screws attached to the drive that you are replacing. 1 2 1 CD/DVD drive 2 screws (3) 1 Follow the procedures in "Before You Begin" on page 61.
book.book Page 103 Monday, July 23, 2007 3:47 PM 1 2 1 power cable 2 data cable 5 Check all cable connections, and fold cables out of the way to avoid blocking airflow between the fan and cooling vents. 6 Replace the drive panel (see "Replacing the Drive Panel" on page 84). 7 Replace the computer cover (see "Replacing the Computer Cover" on page 105). NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
book.book Page 104 Monday, July 23, 2007 3:47 PM Battery Replacing the Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.
book.book Page 105 Monday, July 23, 2007 3:47 PM NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 8 Connect your computer and devices to electrical outlets, and then turn them on. 9 Enter system setup (see "System Setup" on page 111) and restore the settings you recorded in step 1. Then go to the Maintenance section and clear the low battery and other errors associated with the battery replacement in the Event Log.
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book.book Page 108 Monday, July 23, 2007 3:47 PM Audio Type Sigmatel 9227 CODEC (7.1 Channel audio) Expansion Bus Bus type PCI 2.3 PCI Express 1.0A SATA 1.0 and 2.0 USB 2.0 Bus speed PCI: 133 MB/s PCI Express: x1 slot bidirectional speed - 500 MB/s x16 slot bidirectional speed - 8GB/s SATA: 1.5 Gbps and 3.0 Gbps USB: 480 Mbps high speed, 12 Mbps full speed, 1.
book.book Page 109 Monday, July 23, 2007 3:47 PM Connectors External connectors: Video 15-hole connector Network adapter RJ-45 connector USB two front-panel and four back-panel USB 2.0-compliant connectors Audio six connectors for 7.1 support System board connectors: Serial ATA four 7-pin connectors Internal USB device one 10-pin connector (supports two USB ports) Floppy drive one 34-pin connector Fan one 5-pin connectors PCI 2.
book.book Page 110 Monday, July 23, 2007 3:47 PM Controls and Lights (continued) Rear of computer: Link integrity light (on integrated network adapter) green light — A good connection exists between a 10 Mbps network and the computer. orange light — A good connection exists between a 100 Mbps network and the computer. off (no light) — The computer is not detecting a physical connection to the network.
book.book Page 111 Monday, July 23, 2007 3:47 PM Environmental (continued) Maximum vibration: Operating 5 to 350 Hz at 0.0002 G2/Hz Storage 5 to 500 Hz at 0.001 to 0.01 G2/Hz Maximum shock: Operating 40 G +/- 5% with pulse duration of 2 msec +/- 10% (equivalent to 20 in/sec [51 cm/sec]) Storage 105 G +/- 5% with pulse duration of 2 msec +/- 10% (equivalent to 50 in/sec [127 cm/sec]) Altitude: Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.
book.book Page 112 Monday, July 23, 2007 3:47 PM System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed. System System Info Displays the System name, BIOS Version, Service Tag, Express Service Code, and Asset Tag. NOTE: The system name listed in the BIOS may not appear exactly as the name that appears on the computer or in the computer’s documentation.
book.book Page 113 Monday, July 23, 2007 3:47 PM SATA Operation (Off default) SMART Reporting (Off default) The field configures the operating mode of the integrated hard drive controller. • RAID Off — No RAID support • RAID On — SATA is configured for RAID on every boot. This setting determines whether integrated drive errors are reported or not during system startup. Onboard Devices (On default) Enables or disables the integrated NIC controller. Settings are Off, On, On w/ PXE, or On w/RPL.
book.book Page 114 Monday, July 23, 2007 3:47 PM Performance HDD Acoustic Mode Bypass default • Bypass — Your computer does not test or change the current acoustics mode setting. • Quiet — The hard drive operates at its most quiet setting. • Suggested — The hard drive operates at the level suggested by the drive manufacturer. • Performance — The hard drive operates at its maximum speed. NOTE: Switching to performance mode will cause the drive heads to move faster, causing the hard drive to be noisier.
book.book Page 115 Monday, July 23, 2007 3:47 PM Auto Power On (Off default) Auto Power Time Sets the computer to automatically turn on. • Off — disables the Auto Power On feature • Everyday — turns the computer on every day at the time set in Auto Power Time • Weekdays — turns the computer on every day from Monday through Friday at the time set in Auto Power Time NOTE: This feature does not work if you turn off your computer using a power strip or surge protector.
book.book Page 116 Monday, July 23, 2007 3:47 PM Numlock Key (On default) POST Hotkeys (Setup & Boot Menu default) Keyboard Errors (Report default) Determines the functionality of the numeric keys on the right side of your keyboard.
book.book Page 117 Monday, July 23, 2007 3:47 PM Changing Boot Sequence for the Current Boot You can use this feature, for example, to restart your computer to a USB device, such as a floppy drive, memory key, or CD-RW drive. NOTE: If you are booting to a USB floppy drive, you must first set Diskette Interface to Disabled in system setup (see "System Setup" on page 111). 1 If you are booting to a USB device, connect the USB device to a USB connector. 2 Turn on (or restart) your computer.
book.book Page 118 Monday, July 23, 2007 3:47 PM Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 61. 2 Locate the 2-pin password jumper (PSWD) on the system board and remove the jumper plug from pins 1 and 2 to clear the password. 3 Close the computer cover (see "Replacing the Computer Cover" on page 105).
book.book Page 119 Monday, July 23, 2007 3:47 PM Clearing CMOS Settings CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 61. NOTE: The computer must be disconnected from the electrical outlet to clear the CMOS setting. 2 Reset the current CMOS settings: a Locate the 2-pin CMOS jumper (RTCRST) on the system board (see "System Board Components" on page 65).
book.book Page 120 Monday, July 23, 2007 3:47 PM Mouse If your screen cursor skips or moves abnormally, clean the mouse. To clean a non-optical mouse: 1 Turn the retainer ring on the underside of your mouse counterclockwise, and then remove the ball. 2 Wipe the ball with a clean, lint-free cloth. 3 Blow carefully into the ball cage to dislodge dust and lint. 4 If the rollers inside the ball cage are dirty, clean the rollers with a cotton swab moistened lightly with isopropyl alcohol.
book.book Page 121 Monday, July 23, 2007 3:47 PM Dell provides limited technical support for the computer and any "Dell-installed" software and peripherals1. Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Dell Software and Peripherals, Readyware, and Custom Factory Integration2.
book.book Page 122 Monday, July 23, 2007 3:47 PM These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.
book.book Page 123 Monday, July 23, 2007 3:47 PM Country (City) International Access Code Country Code City Code Service Type Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address Anguilla Online Support www.dell.com/ai E-mail Address la-techsupport@dell.com Technical Support, Customer Service, Sales Antigua and Barbuda Online Support toll-free: 800-335-0031 www.dell.com.ag la-techsupport@dell.
book.book Page 124 Monday, July 23, 2007 3:47 PM Country (City) International Access Code Country Code City Code Service Type Austria (Vienna) Online Support International Access Code: 900 Bahamas support.euro.dell.com tech_support_central_europe@dell.
book.book Page 125 Monday, July 23, 2007 3:47 PM Country (City) International Access Code Country Code City Code Service Type Brazil Online Support International Access Code: 00 Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/br BR_TechSupport@dell.
book.book Page 126 Monday, July 23, 2007 3:47 PM Country (City) International Access Code Country Code City Code Service Type Cayman Islands Online Support Chile (Santiago) la-techsupport@dell.com Technical Support, Customer Service, Sales 1-877-262-5415 Online Support www.dell.com/cl Country Code: 56 City Code: 2 Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address la-techsupport@dell.
book.book Page 127 Monday, July 23, 2007 3:47 PM Country (City) International Access Code Country Code City Code Service Type Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address China (Xiamen) Online Support Country Code: 86 Technical Support E-mail support.dell.com.cn/email City Code: 592 Customer Service E-mail customer_cn@dell.com support.dell.com.
book.book Page 128 Monday, July 23, 2007 3:47 PM Country (City) International Access Code Country Code City Code Service Type Costa Rica Online Support Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/cr la-techsupport@dell.com Technical Support, Customer Service, Sales Czech Republic (Prague) Online Support International Access Code: 00 Country Code: 420 0800-012-0231 support.euro.dell.com czech_dell@dell.
book.book Page 129 Monday, July 23, 2007 3:47 PM Country (City) International Access Code Country Code City Code Service Type El Salvador Online Support Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/sv la-techsupport@dell.com Technical Support, Customer Service, Sales Finland (Helsinki) Online Support International Access Code: 990 800-6132 support.euro.dell.com fi_support@dell.
book.book Page 130 Monday, July 23, 2007 3:47 PM Country (City) International Access Code Country Code City Code Service Type Germany (Frankfurt) Online Support International Access Code: 00 support.euro.dell.com tech_support_central_europe@dell.
book.book Page 131 Monday, July 23, 2007 3:47 PM Country (City) International Access Code Country Code City Code Service Type Hong Kong Online Support International Access Code: 001 Country Code: 852 Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.ap.dell.com support.dell.com.
book.book Page 132 Monday, July 23, 2007 3:47 PM Country (City) International Access Code Country Code City Code Service Type India Online Support Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.ap.dell.com Portable and Desktop Support Desktop Support E-mail india_support_desktop@dell.com Portable Support E-mail india_support_notebook@dell.
book.book Page 133 Monday, July 23, 2007 3:47 PM Country (City) International Access Code Country Code City Code Service Type Ireland (Cherrywood) Online Support International Access Code: 00 Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com dell_direct_support@dell.
book.book Page 134 Monday, July 23, 2007 3:47 PM Country (City) International Access Code Country Code City Code Service Type Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address Italy (Milan) Online Support International Access Code: 00 Home and Small Business Country Code: 39 Technical Support 02 577 826 90 City Code: 02 Customer Service 02 696 821 14 Fax 02 696 821 13 Switchboard 02 696 821 12 support.euro.dell.
book.book Page 135 Monday, July 23, 2007 3:47 PM Country (City) International Access Code Country Code City Code Service Type Japan (Kawasaki) Online Support International Access Code: 001 Technical Support – Dimension and Inspiron Country Code: 81 City Code: 44 Technical Support outside of Japan – Dimension and Inspiron Technical Support – Dell Precision, OptiPlex, and Latitude Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.jp.dell.
book.book Page 136 Monday, July 23, 2007 3:47 PM Country (City) International Access Code Country Code City Code Service Type Korea (Seoul) Online Support International Access Code: 001 Technical Support, Customer Service toll-free: 080-200-3800 Country Code: 82 Technical Support – Dimension, PDA, Electronics, and Accessories toll-free: 080-200-3801 Sales toll-free: 080-200-3600 City Code: 2 Latin America Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.ap.dell.
book.book Page 137 Monday, July 23, 2007 3:47 PM Country (City) International Access Code Country Code City Code Service Type Mexico Online Support International Access Code: 00 Country Code: 52 Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/mx la-techsupport@dell.
book.book Page 138 Monday, July 23, 2007 3:47 PM Country (City) International Access Code Country Code City Code Service Type Norway (Lysaker) Online Support International Access Code: 00 Technical Support 671 16882 Country Code: 47 Relational Customer Service 671 17575 Home/Small Business Customer Service 23162298 Switchboard 671 16800 Fax Switchboard Panama Online Support Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com 671 16865 www.dell.
book.book Page 139 Monday, July 23, 2007 3:47 PM Country (City) International Access Code Country Code City Code Service Type St. Kitts and Nevis Online Support Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/kn la-techsupport@dell.com Technical Support, Customer Service, Sales St. Lucia Online Support toll-free: 1-866-540-3355 www.dell.com/lc la-techsupport@dell.com Technical Support, Customer Service, Sales St.
book.book Page 140 Monday, July 23, 2007 3:47 PM Country (City) International Access Code Country Code City Code Service Type South Africa (Johannesburg) Online Support International Access Code: Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com dell_za_support@dell.
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book.book Page 142 Monday, July 23, 2007 3:47 PM Country (City) International Access Code Country Code City Code Service Type Turks and Caicos Islands Online Support Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/tc la-techsupport@dell.com Technical Support, Customer Service, Sales U.K. (Bracknell) Online Support toll-free: 1-877-441-4735 support.euro.dell.com International Access Code: 00 dell_direct_support@dell.
book.book Page 143 Monday, July 23, 2007 3:47 PM Country (City) International Access Code Country Code City Code Service Type U.S.A. (Austin, Texas) International Access Code: 011 Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired Country Code: 1 Fax Technical Support Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address toll-free: 1-877-DELLTTY (1-877-335-5889) toll-free: 1-800-727-8320 support.dell.
book.book Page 144 Monday, July 23, 2007 3:47 PM Country (City) International Access Code Country Code City Code Service Type U.S. Virgin Islands Online Support Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/vi la-techsupport@dell.com Technical Support, Customer Service, Sales Venezuela Online Support toll-free: 1-877-702-4360 www.dell.com/ve la-techsupport@dell.
book.book Page 145 Monday, July 23, 2007 3:47 PM Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
book.book Page 146 Monday, July 23, 2007 3:47 PM bus — A communication pathway between the components in your computer. bus speed — The speed, given in MHz, that indicates how fast a bus can transfer information. COA — Certificate of Authenticity — The Windows alpha-numeric code located on a sticker on your computer. Also referred to as the Product Key or Product ID. byte — The basic data unit used by your computer. A byte is usually equal to 8 bits.
book.book Page 147 Monday, July 23, 2007 3:47 PM DMA — direct memory access — A channel that allows certain types of data transfer between RAM and a device to bypass the processor. docking device — See APR. DMTF — Distributed Management Task Force — A consortium of hardware and software companies who develop management standards for distributed desktop, network, enterprise, and Internet environments.
book.book Page 148 Monday, July 23, 2007 3:47 PM extended PC Card — A PC Card that extends beyond the edge of the PC Card slot when installed. F GHz — gigahertz — A measurement of frequency that equals one thousand million Hz, or one thousand MHz. The speeds for computer processors, buses, and interfaces are often measured in GHz. Fahrenheit — A temperature measurement scale where 32° is the freezing point and 212° is the boiling point of water.
book.book Page 149 Monday, July 23, 2007 3:47 PM IDE — integrated device electronics — An interface for mass storage devices in which the controller is integrated into the hard drive or CD drive. IEEE 1394 — Institute of Electrical and Electronics Engineers, Inc. — A high-performance serial bus used to connect IEEE 1394-compatible devices, such as digital cameras and DVD players, to the computer.
book.book Page 150 Monday, July 23, 2007 3:47 PM memory — A temporary data storage area inside your computer. Because the data in memory is not permanent, it is recommended that you frequently save your files while you are working on them, and always save your files before you shut down the computer. Your computer can contain several different forms of memory, such as RAM, ROM, and video memory. Frequently, the word memory is used as a synonym for RAM.
book.book Page 151 Monday, July 23, 2007 3:47 PM PCI Express — A modification to the PCI interface that boosts the data transfer rate between the processor and the devices attached to it. PCI Express can transfer data at speeds from 250 MB/sec to 4 GB/sec. If the PCI Express chip set and the device are capable of different speeds, they will operate at the slower speed. PCMCIA — Personal Computer Memory Card International Association — The organization that establishes standards for PC Cards.
book.book Page 152 Monday, July 23, 2007 3:47 PM RTCRST — real-time clock reset — A jumper on the system board of some computers that can often be used for troubleshooting problems. SIM — Subscriber Identity Module — A SIM card contains a microchip that encrypts voice and data transmissions. SIM cards can be used in phones or portable computers. S smart card — A card that is embedded with a processor and a memory chip. Smart cards can be used to authenticate a user on computers equipped for smart cards.
book.book Page 153 Monday, July 23, 2007 3:47 PM SXGA+ — super-extended graphics array plus — A video standard for video cards and controllers that supports resolutions up to 1400 x 1050. system board — The main circuit board in your computer. Also known as the motherboard. system setup — A utility that serves as an interface between the computer hardware and the operating system. System setup allows you to configure user-selectable options in the BIOS, such as date and time or system password.
book.book Page 154 Monday, July 23, 2007 3:47 PM virus — A program that is designed to inconvenience you or to destroy data stored on your computer. A virus program moves from one computer to another through an infected disk, software downloaded from the Internet, or e-mail attachments. When an infected program starts, its embedded virus also starts. A common type of virus is a boot virus, which is stored in the boot sectors of a floppy disk.
book.book Page 155 Monday, July 23, 2007 3:47 PM Index A audio.
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book.book Page 157 Monday, July 23, 2007 3:47 PM monitor blank, 47 clone mode, 25 connect DVI, 23-24 connect TV, 23-24 connect two, 23-24 connect VGA, 23-24 display settings, 25 extended desktop mode, 25 hard to read, 48 motherboard.
book.book Page 158 Monday, July 23, 2007 3:47 PM Index R specifications (continued) physical, 110 power, 110 processor, 107 technical, 107 video, 107 U standby mode, 26 V safety instructions, 9 support contacting Dell, 122 policy, 120 vents, 12 front panel, 12 SATA.