Service Manual
Table Of Contents
- Precision 3470 Service Manual
- Contents
- Working inside your computer
- Removing and installing components
- Recommended tools
- Screw list
- Major components of Precision 3470
- Micro Secure Digital (SD) Card
- Base cover
- Wireless card
- Solid-state drives
- Memory
- Battery
- Battery cable
- Assembly inner frame
- LED board
- Heat sink
- Speakers
- System board
- Power button with fingerprint reader
- Smart card reader
- Coin-cell battery
- Keyboard assembly
- Keyboard bracket
- Display assembly
- Display bezel
- Display panel
- Camera
- eDP/display cable
- Sensor board
- Display hinges
- Display back cover
- Dummy SIM-card slot filler
- Palm-rest assembly
- Drivers and downloads
- BIOS setup
- Troubleshooting
- Handling swollen Lithium-ion batteries
- Dell SupportAssist Pre-boot System Performance Check diagnostics
- Built-in self-test (BIST)
- System-diagnostic lights
- Recovering the operating system
- Real-Time Clock (RTC Reset)
- Auto RTC reset
- Backup media and recovery options
- WiFi power cycle
- Drain residual flea power (perform hard reset)
- Getting help and contacting Dell
unnecessary operating system re-install. For more information on this subject, search in the Knowledge Base
Resource at www.dell.com/support.
Steps
1. Go to www.dell.com/support.
2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search.
NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You
can also use the product ID or manually browse for your computer model.
3. Click Drivers & Downloads. Expand Find drivers.
4. Select the operating system installed on your computer.
5. In the Category drop-down list, select BIOS.
6. Select the latest version of BIOS, and click Download to download the BIOS file for your computer.
7. After the download is complete, browse the folder where you saved the BIOS update file.
8. Double-click the BIOS update file icon and follow the on-screen instructions.
For more information, search in the Knowledge Base Resource at www.dell.com/support.
Updating the BIOS in Linux and Ubuntu
To update the system BIOS on a computer that is installed with Linux or Ubuntu, see the knowledge base article 000131486 at
www.dell.com/support.
Updating the BIOS using the USB drive in Windows
About this task
CAUTION:
If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it
will not recognize the BitLocker key. You will then be prompted to enter the recovery key to progress and the
system will ask for this on each reboot. If the recovery key is not known this can result in data loss or an
unnecessary operating system re-install. For more information on this subject, search in the Knowledge Base
Resource at www.dell.com/support.
Steps
1. Follow the procedure from step 1 to step 6 in Updating the BIOS in Windows to download the latest BIOS setup program file.
2. Create a bootable USB drive. For more information, search in the Knowledge Base Resource at www.dell.com/support.
3. Copy the BIOS setup program file to the bootable USB drive.
4. Connect the bootable USB drive to the computer that needs the BIOS update.
5. Restart the computer and press F12 .
6. Select the USB drive from the One Time Boot Menu.
7. Type the BIOS setup program filename and press Enter.
The BIOS Update Utility appears.
8. Follow the on-screen instructions to complete the BIOS update.
Updating the BIOS from the F12 One-Time boot menu
Update your computer BIOS using the BIOS update.exe file that is copied to a FAT32 USB drive and booting from the F12
One-Time boot menu.
About this task
CAUTION:
If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it
will not recognize the BitLocker key. You will then be prompted to enter the recovery key to progress and the
BIOS setup 111