Users Guide

Table Of Contents
19–Troubleshooting
Running a Cable Length Test
Doc No. BC0054508-00 Rev. R
January 21, 2021 Page 284 Copyright © 2021 Marvell
Following is a sample output.
driver: bnx2x
version: 1.78.07
firmware-version: bc 7.8.6
bus-info: 0000:04:00.2
If you loaded a new driver but have not yet booted, the modinfo command does
not show the updated driver information. Instead, you can view the logs to verify
that the proper driver is loaded and will be active upon reboot by issuing the
following command:
dmesg | grep -i "Marvell" | grep -i "bnx2"
Running a Cable Length Test
For Windows operating systems, see the QCC GUI online help for information on
running a cable length test. Cable analysis is not available for the 71x/578xx
network adapters.
Testing Network Connectivity
Windows
Network connectivity can be tested using the feature in QCS CLI and QCC GUI.
An alternate method is to issue the ping command to determine if the network
connection is working.
To test network connectivity in Windows:
1. Click Start, and then click Run.
2. In the Open box, type cmd, and then click OK.
3. To view the network connection to be tested, issue the following command:
ipconfig /all
4. Issue the following command, and then press ENTER.
ping <IP address>
The ping statistics that are displayed indicate whether the network connection is
working or not.
When using forced link speeds, verify that both the adapter and the switch
are forced to the same speed.