Service Manual
Table Of Contents
- OptiPlex 5400 Service Manual
- Contents
- Working inside your computer
- Removing and installing components
- Recommended tools
- Screw list
- Major components of OptiPlex 5400 All-in-One
- Stand
- Cable cover—optional
- Back cover
- Hard drive
- Memory modules
- System-board shield
- Solid-state drive
- Removing the M.2 2230 solid-state drive-slot 1
- Installing the M.2 2230 solid-state drive-slot 1
- Removing the M.2 2280 solid-state drive-slot 1
- Installing the M.2 2280 solid-state drive-slot 1
- Removing the M.2 2230 solid-state drive-slot 2
- Installing the M.2 2230 solid-state drive-slot 2
- Removing the M.2 2280 solid-state drive-slot 2
- Installing the M.2 2280 solid-state drive-slot 2
- System fan
- Coin-cell battery
- Wireless card
- Camera assembly
- Bottom cover
- Power-supply unit
- Power-supply fan
- Heat sink
- Processor
- Rear-I/O bracket
- System board
- Speakers
- Power-button board
- Microphones
- Side I/O-board
- Audio board
- Antenna modules
- Display panel
- Middle frame
- Drivers and downloads
- BIOS setup
- Troubleshooting
- Getting help and contacting Dell
Troubleshooting
Dell SupportAssist Pre-boot System Performance
Check diagnostics
About this task
SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell
SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and is launched by the BIOS
internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to:
● Run tests automatically or in an interactive mode
● Repeat tests
● Display or save test results
● Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
● View status messages that inform you if tests are completed successfully
● View error messages that inform you of problems encountered during testing
NOTE:
Some tests for specific devices require user interaction. Always ensure that you are present at the computer
terminal when the diagnostic tests are performed.
For more information, see https://www.dell.com/support/kbdoc/000180971.
Running the SupportAssist Pre-Boot System Performance Check
Steps
1. Turn on your computer.
2. As the computer boots, press the F12 key as the Dell logo appears.
3. On the boot menu screen, select the Diagnostics option.
4. Click the arrow at the bottom left corner.
Diagnostics front page is displayed.
5. Click the arrow in the lower-right corner to go to the page listing.
The items detected are listed.
6. To run a diagnostic test on a specific device, press Esc and click Yes to stop the diagnostic test.
7. Select the device from the left pane and click Run Tests.
8. If there are any issues, error codes are displayed.
Note the error code and validation number and contact Dell.
Display built-in self test
About this task
The following procedure provides the instructions on how to run the built-in self test for the display:
Steps
1. Turn off your computer.
2. Press and hold the display built-in self test button.
3. Press and hold the power button.
4. Release the power button.
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104 Troubleshooting