Important information

Important Information 29
The PowerEdge
storage server hangs
during POST.
The controller is not
being detected.
Shut down the PowerEdge
storage server. Check the PCI
riser card connection to the
CERC SATA card and ensure
that it is seated correctly. Also
check the cable and power
connections for the hard drives.
If the system still hangs, perform
the following steps:
1 Shut down the PowerEdge
storage server.
2 Check the PCI riser
connection to the CERC
SATA card.
3 Try installing the CERC SATA
card in the other PCI slot (if
available).
4 If the system can now see the
card, replace the riser card.
The CERC SATA card
cannot see any hard
drives attached to the
system.
The hard drives are not
connected correctly.
Shut down the PowerEdge
storage server. Reseat the CERC
SATA card and make sure that
power and data cables from each
of the hard drives are connected
to the CERC SATA card
correctly.
Table 1-8. Troubleshooting Your Internal RAID Controller Card (continued)
Issue Possible cause Resolution