Important information

6 Important Information
This error occurs in systems running versions of SCSIPort.sys earlier than
February 2004 for Windows Server 2000, and earlier than July 2004 for
Windows Server 2003.
NOTE: This issue may also occur in systems with a SCSI miniport driver that
does not use mapped buffers for input/output operations to disk. If you are
unsure about whether a particular driver is affected, contact Dell support.
To address this issue, download and install the hotfix from the Dell
Support website located at support.dell.com. It is strongly recommended
that you install this hotfix immediately to ensure system and data
integrity. The hotfix is installed in all the PowerEdge systems that are
shipped from Dell after November 17, 2004 with the Windows Server 2003
and Windows 2000 operating systems.
To install the hotfix, perform the following steps:
1
Shut down all applications and back up your critical data.
2
Navigate to the Dell Support website at
support.dell.com
to download
the applicable file to your PowerEdge system:
scsiport_w2ka02.exe
(for Windows 2000 with Service Pack 4 or earlier)
scsiport_ws03a02.exe
(for Windows 2003 or Windows Small
Business Server 2003 with no Service Packs installed)
3
Double-click the
.exe
file.
4
If the
Export Compliance Disclaimer
window appears, accept the
agreement.
5
In the
File Download
window, click
Save
to save the file to your hard drive.
6
Double-click the downloaded file and specify the location for the
unzipped files.
7
Click
Unzip
.
8
After the files are unzipped, identify the language you want to install
and open the folder.
9
Double-click the self-extracting cabinet file.
10
Follow the instructions in the installer program to complete the installation.
Your system reboots automatically. If your system does not reboot
automatically, manually reboot your system.
The hotfix is installed on your system.